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CellAudioAndDtmf.cpp 9.8KB

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  1. #include "StdAfx.h"
  2. #include "CellAudioAndDtmf.h"
  3. #include "NetworkIvr.h"
  4. #include "IvrFlow.h"
  5. #include "FlowDataProvider.h"
  6. IMPLEMENT_CELL_AUTOCREATE(CCellAudioAndDtmf, CELL_NAME_AUDIO_AND_DTMF)
  7. CCellAudioAndDtmf::CCellAudioAndDtmf(void)
  8. {
  9. m_PlayType = PLAY_TYPE_AUDIO_DTMF;
  10. m_ContentType = PLAY_CONTENT_AUDIO;
  11. m_PlayContent = "";
  12. m_TTSNumberMode = 1;
  13. m_TTSSpeed = 50;
  14. m_TTSVolume = 50;
  15. m_TTSEngineID = 0;
  16. m_StopPlayWhenKeyPress = PLAY_STOP_WHEN_KEY_PRESS_TRUE;
  17. m_MaxKeyCount = 0;
  18. m_KeyPressInterval = 1;
  19. m_FinishKey = "";
  20. m_KeyVar = "";
  21. m_SuccessPos = 0;
  22. m_FailPos = 0;
  23. m_HangUpPos = 0;
  24. }
  25. CCellAudioAndDtmf::CCellAudioAndDtmf( CCellAudioAndDtmf& CellAudioAndDtmf ) : CCellBase(CellAudioAndDtmf)
  26. {
  27. m_PlayType = CellAudioAndDtmf.m_PlayType;
  28. m_ContentType = CellAudioAndDtmf.m_ContentType;
  29. m_PlayContent = CellAudioAndDtmf.m_PlayContent;
  30. m_TTSNumberMode = CellAudioAndDtmf.m_TTSNumberMode;
  31. m_TTSSpeed = CellAudioAndDtmf.m_TTSSpeed;
  32. m_TTSVolume = CellAudioAndDtmf.m_TTSVolume;
  33. m_TTSEngineID = CellAudioAndDtmf.m_TTSEngineID;
  34. m_StopPlayWhenKeyPress = CellAudioAndDtmf.m_StopPlayWhenKeyPress;
  35. m_MaxKeyCount = CellAudioAndDtmf.m_MaxKeyCount;
  36. m_KeyPressInterval = CellAudioAndDtmf.m_KeyPressInterval;
  37. m_FinishKey = CellAudioAndDtmf.m_FinishKey;
  38. m_KeyVar = CellAudioAndDtmf.m_KeyVar;
  39. m_SuccessPos = CellAudioAndDtmf.m_SuccessPos;
  40. m_FailPos = CellAudioAndDtmf.m_FailPos;
  41. m_HangUpPos = CellAudioAndDtmf.m_HangUpPos;
  42. }
  43. CCellAudioAndDtmf::~CCellAudioAndDtmf(void)
  44. {
  45. }
  46. /*****************************************************************
  47. **【函数名称】 operate
  48. **【函数功能】 节点执行函数
  49. **【参数】
  50. **【返回值】 下一个节点编号
  51. ****************************************************************/
  52. int CCellAudioAndDtmf::operate( void )
  53. {
  54. if(m_pIvrFlow == NULL)
  55. return CELL_OP_ERROR;
  56. CString Info;
  57. _getCellInfo(Info);
  58. ILogger::getInstance().log(LOG_CLASS_BUSI, LOG_LEVEL_NORMAL, _T("{Cell}: 开始执行[%s]"), Info);
  59. if(m_pIvrFlow->hangUpSign())
  60. {
  61. m_pIvrFlow->hangUpSign() = false;
  62. ILogger::getInstance().log(LOG_CLASS_BUSI, LOG_LEVEL_NORMAL, _T("{Cell}: 节点[%s]取消执行, 检测到外线挂机"), Info);
  63. return m_HangUpPos;
  64. }
  65. CString PlayContent;
  66. if(m_PlayType != PLAY_TYPE_DTMF)
  67. {
  68. // 替换播放内容中的变量
  69. if(!m_pIvrFlow->replaceVar(m_PlayContent, PlayContent))
  70. {
  71. ILogger::getInstance().log(LOG_CLASS_BUSI, LOG_LEVEL_WARNING, _T("{Cell}: 执行[%s]出错, 替换播放内容中的变量失败, PlayContent = %s"), Info, PlayContent);
  72. return m_FailPos;
  73. }
  74. }
  75. // 让CTI放音收号的打包
  76. CPduEntity cmdPlay(PDU_CMD_IVR_PLAY_DTMF);
  77. cmdPlay.SetDataInt(1, m_pIvrFlow->id()); // Ivr流程Id
  78. cmdPlay.SetDataInt(4, m_PlayType); // 放音模式
  79. cmdPlay.SetDataInt(5, m_ContentType); // 放音内容类型
  80. cmdPlay.SetDataInt(6, m_TTSNumberMode); // 数字播报方式
  81. cmdPlay.SetDataInt(7, m_TTSEngineID); // 引擎音库类型
  82. cmdPlay.SetDataInt(8, m_TTSSpeed); // 语速
  83. cmdPlay.SetDataInt(9, m_TTSVolume); // 音大小
  84. cmdPlay.SetDataInt(10, m_MaxKeyCount); // 收号位数
  85. cmdPlay.SetDataString(11, m_FinishKey); // 结束标志
  86. cmdPlay.SetDataInt(12, m_KeyPressInterval); // 收号时间间隔
  87. cmdPlay.SetDataInt(13, m_StopPlayWhenKeyPress); // 收号时,是否放音
  88. cmdPlay.SetDataString(15, PlayContent); // 放音内容
  89. // 向CTI发送命令
  90. if( !CNetworkIvr::GetInstance().send(cmdPlay))
  91. {
  92. ILogger::getInstance().log(LOG_CLASS_SOCKET, LOG_LEVEL_WARNING, _T("{Cell}: 执行[%s]出错, 向CTI发送消息失败"), Info);
  93. return CELL_OP_SEND_ERROR;
  94. }
  95. return CELL_OP_WAIT_FOR;
  96. }
  97. /*****************************************************************
  98. **【函数名称】 copy
  99. **【函数功能】 拷贝自身
  100. **【参数】
  101. **【返回值】 拷贝副本
  102. ****************************************************************/
  103. CCellBase * CCellAudioAndDtmf::copy( void )
  104. {
  105. CCellBase * pCellBase = new CCellAudioAndDtmf(*this);
  106. return pCellBase;
  107. }
  108. /*****************************************************************
  109. **【函数名称】 fillData
  110. **【函数功能】 节点解析,填充数据
  111. **【参数】 Provider:数据提供器
  112. **【返回值】 成功true,失败false
  113. ****************************************************************/
  114. bool CCellAudioAndDtmf::fillData( IFlowDataProvider& Provider )
  115. {
  116. CString Data;
  117. do
  118. {
  119. if(!Provider.getData(CELL_ATTRIBUTE_POS, Data))
  120. {
  121. Data = _T("节点号");
  122. break;
  123. }
  124. else
  125. {
  126. sscanf_s(Data, _T("%d"), &m_Pos);
  127. if(m_Pos < 1)
  128. {
  129. Data = _T("节点号");
  130. break;
  131. }
  132. }
  133. if(!Provider.getData(CELL_ATTRIBUTE_PLAY_TYPE, Data))
  134. {
  135. Data = _T("执行类型");
  136. break;
  137. }
  138. else
  139. {
  140. sscanf_s(Data, _T("%d"), &m_PlayType);
  141. if(m_PlayType < PLAY_TYPE_AUDIO_DTMF || m_PlayType > PLAY_TYPE_DTMF)
  142. {
  143. Data = _T("执行类型");
  144. break;
  145. }
  146. }
  147. if(!Provider.getData(CELL_ATTRIBUTE_CONTENT_TYPE, Data))
  148. {
  149. Data = _T("内容类型");
  150. break;
  151. }
  152. else
  153. {
  154. sscanf_s(Data, _T("%d"), &m_ContentType);
  155. if(m_ContentType < PLAY_CONTENT_NULL || m_ContentType > PLAY_CONTENT_TTS_FILE)
  156. {
  157. Data = _T("内容类型");
  158. break;
  159. }
  160. }
  161. if(!Provider.getData(CELL_ATTRIBUTE_CONTENT, m_PlayContent))
  162. {
  163. Data = _T("放音内容");
  164. break;
  165. }
  166. if(!Provider.getData(CELL_ATTRIBUTE_TTS_NUM_MODE, Data))
  167. {
  168. Data = _T("TTS数字播放格式");
  169. break;
  170. }
  171. else
  172. {
  173. sscanf_s(Data, _T("%d"), &m_TTSNumberMode);
  174. if((m_ContentType == PLAY_CONTENT_TTS_STR || m_ContentType == PLAY_CONTENT_TTS_FILE)
  175. && (m_TTSNumberMode < TTS_RN_AUTO_VALUE || m_TTSNumberMode > TTS_RN_AUTO_DIGIT))
  176. {
  177. Data = _T("TTS数字播放格式");
  178. break;
  179. }
  180. }
  181. if(!Provider.getData(CELL_ATTRIBUTE_TTS_SPEED, Data))
  182. {
  183. Data = _T("TTS语速");
  184. break;
  185. }
  186. else
  187. {
  188. sscanf_s(Data, _T("%d"), &m_TTSSpeed);
  189. if((m_ContentType == PLAY_CONTENT_TTS_STR || m_ContentType == PLAY_CONTENT_TTS_FILE)
  190. && (m_TTSSpeed < TTS_NUMBER_VALUE_MIN || m_TTSSpeed > TTS_NUMBER_VALUE_MAX))
  191. {
  192. Data = _T("TTS语速");
  193. break;
  194. }
  195. }
  196. if(!Provider.getData(CELL_ATTRIBUTE_TTS_VOLUME, Data))
  197. {
  198. Data = _T("TTS音量");
  199. break;
  200. }
  201. else
  202. {
  203. sscanf_s(Data, _T("%d"), &m_TTSVolume);
  204. if((m_ContentType == PLAY_CONTENT_TTS_STR || m_ContentType == PLAY_CONTENT_TTS_FILE)
  205. && (m_TTSVolume < TTS_NUMBER_VALUE_MIN || m_TTSVolume > TTS_NUMBER_VALUE_MAX))
  206. {
  207. Data = _T("TTS音量");
  208. break;
  209. }
  210. }
  211. if(!Provider.getData(CELL_ATTRIBUTE_TTS_ENGINE, Data))
  212. {
  213. Data = _T("TTS引擎");
  214. break;
  215. }
  216. else
  217. {
  218. sscanf_s(Data, _T("%d"), &m_TTSEngineID);
  219. if((m_ContentType == PLAY_CONTENT_TTS_STR || m_ContentType == PLAY_CONTENT_TTS_FILE) && m_TTSEngineID < TTS_NUMBER_VALUE_MIN)
  220. {
  221. Data = _T("TTS引擎");
  222. break;
  223. }
  224. }
  225. if(!Provider.getData(CELL_ATTRIBUTE_STOP_WHEN_DTMF, Data))
  226. {
  227. Data = _T("按键停止放音标志");
  228. break;
  229. }
  230. else
  231. {
  232. sscanf_s(Data, _T("%d"), &m_StopPlayWhenKeyPress);
  233. if(m_StopPlayWhenKeyPress != PLAY_STOP_WHEN_KEY_PRESS_TRUE && m_StopPlayWhenKeyPress != PLAY_STOP_WHEN_KEY_PRESS_FALSE)
  234. {
  235. Data = _T("按键停止放音标志");
  236. break;
  237. }
  238. }
  239. if(!Provider.getData(CELL_ATTRIBUTE_MAX_KEY_COUNT, Data))
  240. {
  241. Data = _T("最大收按键数");
  242. break;
  243. }
  244. else
  245. {
  246. sscanf_s(Data, _T("%d"), &m_MaxKeyCount);
  247. if(m_MaxKeyCount < 0)
  248. {
  249. Data = _T("最大收按键数");
  250. break;
  251. }
  252. }
  253. if(!Provider.getData(CELL_ATTRIBUTE_KEY_PRESS_INTERVAL, Data))
  254. {
  255. Data = _T("收按键间隔");
  256. break;
  257. }
  258. else
  259. {
  260. sscanf_s(Data, _T("%d"), &m_KeyPressInterval);
  261. if(m_KeyPressInterval < 0)
  262. {
  263. Data = _T("收按键间隔");
  264. break;
  265. }
  266. }
  267. if(!Provider.getData(CELL_ATTRIBUTE_FINISH_KEY, m_FinishKey))
  268. {
  269. Data = _T("收按键结束键");
  270. break;
  271. }
  272. if(!Provider.getData(CELL_ATTRIBUTE_KEY_VAR, m_KeyVar))
  273. {
  274. Data = _T("收按键变量");
  275. break;
  276. }
  277. if(!Provider.getData(CELL_ATTRIBUTE_SUCCESS_POS, Data))
  278. {
  279. Data = _T("成功跳转节点");
  280. break;
  281. }
  282. else
  283. {
  284. sscanf_s(Data, _T("%d"), &m_SuccessPos);
  285. if(m_SuccessPos < 1)
  286. {
  287. Data = _T("成功跳转节点");
  288. break;
  289. }
  290. }
  291. if(!Provider.getData(CELL_ATTRIBUTE_FAIL_POS, Data))
  292. {
  293. Data = _T("失败跳转节点");
  294. break;
  295. }
  296. else
  297. {
  298. sscanf_s(Data, _T("%d"), &m_FailPos);
  299. if(m_FailPos < 1)
  300. {
  301. Data = _T("失败跳转节点");
  302. break;
  303. }
  304. }
  305. if(!Provider.getData(CELL_ATTRIBUTE_HANGUP_POS, Data))
  306. {
  307. Data = _T("挂机跳转节点");
  308. break;
  309. }
  310. else
  311. {
  312. sscanf_s(Data, _T("%d"), &m_HangUpPos);
  313. if(m_HangUpPos < 1)
  314. {
  315. Data = _T("挂机跳转节点");
  316. break;
  317. }
  318. }
  319. Provider.getData(CELL_ATTRIBUTE_NOTE, m_Note);
  320. return true;
  321. } while (false);
  322. ILogger::getInstance().log(LOG_CLASS_BUSI, LOG_LEVEL_ERROR, _T("{Cell}: 节点[%s]解析失败, '%s'错误"), CELL_NAME_AUDIO_AND_DTMF, Data);
  323. return false;
  324. }
  325. /*****************************************************************
  326. **【函数名称】 onOpResultReturn
  327. **【函数功能】 处理PDU命令
  328. **【参数】 a_pPduEntity:PDU命令
  329. **【返回值】 下一个节点编号
  330. ****************************************************************/
  331. int CCellAudioAndDtmf::onOpResultReturn( CPduEntity *a_pPduEntity )
  332. {
  333. CString Info;
  334. _getCellInfo(Info);
  335. //放音收号的返回结果
  336. if(a_pPduEntity->GetIsExecReturn() && a_pPduEntity->GetCmdType() == PDU_CMD_IVR_PLAY_DTMF)
  337. {
  338. // 放音收号成功
  339. if(a_pPduEntity->GetDataBool(0))
  340. {
  341. if(m_PlayType != PLAY_TYPE_AUDIO) // 放音收号或只收号
  342. {
  343. CString strDtmf = a_pPduEntity->GetDataString(16);
  344. if(!strDtmf.IsEmpty())
  345. m_pIvrFlow->addVar(m_KeyVar, strDtmf);
  346. ILogger::getInstance().log(LOG_CLASS_BUSI, LOG_LEVEL_NORMAL, _T("{Cell}: 节点[%s]执行成功, DTMF = %s"), Info, strDtmf);
  347. }
  348. else // 放音或收号
  349. {
  350. ILogger::getInstance().log(LOG_CLASS_BUSI, LOG_LEVEL_NORMAL, _T("{Cell}: 节点[%s]执行成功"), Info);
  351. }
  352. return m_SuccessPos;
  353. }
  354. else
  355. {
  356. ILogger::getInstance().log(LOG_CLASS_BUSI, LOG_LEVEL_WARNING, _T("{Cell}: 节点[%s]执行失败"), Info);
  357. return m_FailPos;
  358. }
  359. }
  360. // 挂机命令
  361. if(a_pPduEntity->GetCmdType() == PDU_CMD_CTI_IVR_HANGUP)
  362. {
  363. ILogger::getInstance().log(LOG_CLASS_BUSI, LOG_LEVEL_NORMAL, _T("{Cell}; 节点[%s]取消执行, 收到挂机消息"), Info);
  364. return m_HangUpPos;
  365. }
  366. return CELL_OP_ERROR;
  367. }