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- <?xml version="1.0" encoding="utf-8"?>
- <ivr>
- <flow Name="YCNSHMain6" Type="normal" IVR_Name="YCNSHMain6" IVR_Text="普通流程" MatchedNum="." MatchedLine="|-1|" Concurrency="1">
- <cell Name="CELL_START" Pos="1" Next="25" IVR_Width="80" IVR_Height="50" IVR_X="92" IVR_Y="37" IVR_Name="开始" Note="开始" />
- <cell Name="CELL_SQL" Pos="25" ConnStr="Provider=SQLOLEDB.1;Password=800100;Persist Security Info=True;User ID=sa;Initial Catalog=YCBase_CallCenter;Data Source=192.168.1.88"
- SqlStr="INSERT INTO T_Call_CallRecords(CallId,CallNumber,CallType,CallState,DealType,BeginTime,IvrStartTime,IvrEndTime,EndTime,LongTime,IsDeal,OperateType,MYD) VALUES('%[CallID]','%[CallerID]',0,0,0,GETDATE(),GETDATE(),GETDATE(),GETDATE(),0,0,0,1)"
- IsSaved="no" SuccessPos="2" FailPos="2" Note="插入通话记录">
- <Sql Var="CallID" />
- <Sql Var="CallerID" />
- </cell>
- <cell Name="CELL_DEFINEVAR" Pos="2" Next="26" IVR_Width="80" IVR_Height="50" IVR_X="215" IVR_Y="37" IVR_Name="声明变量" Note="声明变量" >
- <DefVar VarType="1" VarName="ajz" VarVal="" /><!--键值-->
- <DefVar VarType="1" VarName="ajz_sf" VarVal="0" /><!--省份-->
- <DefVar VarType="1" VarName="ajz_yh" VarVal="0" /><!--银行-->
- <DefVar VarType="1" VarName="ajz_extno" VarVal="0" /><!--分机号-->
- <DefVar VarType="1" VarName="ajz_cityno" VarVal="0" /><!--法人号-->
- <DefVar VarType="1" VarName="ajz_no" VarVal="0" /><!--工号-->
- <DefVar VarType="1" VarName="ajz_act" VarVal="0" /><!--账号-->
- <DefVar VarType="1" VarName="ajz_mm" VarVal="0" /><!--密码-->
- <DefVar VarType="1" VarName="ajz_crcycd" VarVal="0" /><!--币种-->
- <DefVar VarType="1" VarName="ajz_csextg" VarVal="0" /><!--钞汇标志-->
- <DefVar VarType="1" VarName="ajz_nmm" VarVal="0" /><!--新密码-->
- <DefVar VarType="1" VarName="ajz_pswdfg" VarVal="0" /><!--密码类别-->
- <DefVar VarType="1" VarName="ajz_onlnbl" VarVal="0" /><!--账户余额-->
- <DefVar VarType="1" VarName="ajz_realbl" VarVal="0" /><!--可用余额-->
- <DefVar VarType="1" VarName="ajz_systdt" VarVal="0" /><!--系统日期-->
- <DefVar VarType="1" VarName="ajz_rplssq" VarVal="0" /><!--挂失编号-->
- <DefVar VarType="1" VarName="ajz_apapp" VarVal="0" /><!--账号+‘|’+密码类别-->
- <DefVar VarType="1" VarName="IDPrefixS" VarVal="*" />
- <DefVar VarType="1" VarName="IDPrefixX" VarVal="X" />
- <DefVar VarType="1" VarName="IDPrefixP" VarVal="#" />
- <DefVar VarType="1" VarName="IDPrefixE" VarVal="" />
- <DefVar VarType="1" VarName="IDPrefixA" VarVal="|" />
- </cell>
- <cell Name="CELL_SQL" Pos="26" ConnStr="Provider=SQLOLEDB.1;Password=800100;Persist Security Info=True;User ID=sa;Initial Catalog=YCBase_CallCenter;Data Source=192.168.1.88"
- SqlStr="select COUNT(*) FROM T_Call_Blacklist where F_TelPhone='%[CallerID]'" IsSaved="yes" SuccessPos="27" FailPos="27" Note="读取黑名单">
- <Sql Var="CallerID" />
- </cell>
- <cell Name="CELL_RECORDSET" Pos="27" LPos="28" EPos="28" GPos="28" Note="数据集映射节点">
- <Map Var="BlackListVerify" />
- </cell>
- <cell Name="CELL_COMPARE" Pos="28" Data1Type="2" Data2Type="1" Data3Type="1" Data1="BlackListVerify" Data2="0" Data3="" VarType="1" CompareType="2" TruePos="29" FalsePos="3" Note="判断黑名单" />
- <cell Name="CELL_SQL" Pos="29" ConnStr="Provider=SQLOLEDB.1;Password=800100;Persist Security Info=True;User ID=sa;Initial Catalog=YCBase_CallCenter;Data Source=192.168.1.88"
- SqlStr="update T_Call_CallRecords set CallState=1,DealType=1,IsDeal=1 where CallId='%[CallID]'" IsSaved="no" SuccessPos="28" FailPos="28" Note="黑名单通话记录">
- <Sql Var="CallID" />
- </cell>
- <cell Name="CELL_AUDIODTMF" Pos="3" PlayType="1" ContentType="1" Content="D:\midware\wav\欢迎词.wav" TTSNumMode="0" TTSSpeed="1" TTSVolume="1" TTSEngine="0"
- StopWhenDtmf="1" MaxKeyCount="1" KeyPressInterval="0" FinishKey="#" KeyVar="ajz" HangupPos="8" SuccessPos="55" FailPos="8" IVR_Width="80" IVR_Height="50" IVR_X="341" IVR_Y="37" IVR_Name="欢迎词" Note="欢迎词" />
- <cell Name="CELL_AUDIODTMF" Pos="55" PlayType="1" ContentType="1" Content="D:\midware\wav\服务选择.wav" TTSNumMode="0" TTSSpeed="1" TTSVolume="1" TTSEngine="0" StopWhenDtmf="1" MaxKeyCount="1" KeyPressInterval="3" FinishKey="#" KeyVar="ajz" HangupPos="8" SuccessPos="56" FailPos="3" IVR_Width="80" IVR_Height="50" IVR_X="341" IVR_Y="37" IVR_Name="服务选择" Note="服务选择" />
- <cell Name="CELL_AUDIODTMF" Pos="65" PlayType="1" ContentType="1" Content="D:\midware\wav\输入错误.wav" TTSNumMode="0" TTSSpeed="1" TTSVolume="1" TTSEngine="0" StopWhenDtmf="1" MaxKeyCount="1" KeyPressInterval="3" FinishKey="#" KeyVar="ajz" HangupPos="8" SuccessPos="56" FailPos="3" IVR_Width="80" IVR_Height="50" IVR_X="341" IVR_Y="37" IVR_Name="服务选择-输入错误" Note="服务选择-输入错误" />
- <cell Name="CELL_BRANCH" Pos="56" Var="ajz" DefaultPos="65" IVR_Width="340" IVR_Height="30" IVR_X="394" IVR_Y="97" IVR_Name="服务选择-比较按键值" Note="服务选择-比较按键值" >
- <Branch Pos="57" Value="1" />
- <Branch Pos="20" Value="9" />
- </cell>
- <cell Name="CELL_AUDIODTMF" Pos="57" PlayType="1" ContentType="1" Content="D:\midware\wav\省份选择.wav" TTSNumMode="0" TTSSpeed="1" TTSVolume="1" TTSEngine="0" StopWhenDtmf="1" MaxKeyCount="2" KeyPressInterval="3" FinishKey="#" KeyVar="ajz_sf" HangupPos="8" SuccessPos="58" FailPos="3" IVR_Width="80" IVR_Height="50" IVR_X="341" IVR_Y="37" IVR_Name="省份选择" Note="省份选择" />
- <cell Name="CELL_AUDIODTMF" Pos="70" PlayType="1" ContentType="1" Content="D:\midware\wav\输入错误.wav" TTSNumMode="0" TTSSpeed="1" TTSVolume="1" TTSEngine="0" StopWhenDtmf="1" MaxKeyCount="2" KeyPressInterval="3" FinishKey="#" KeyVar="ajz_sf" HangupPos="8" SuccessPos="58" FailPos="3" IVR_Width="80" IVR_Height="50" IVR_X="341" IVR_Y="37" IVR_Name="省份选择-输入错误" Note="省份选择-输入错误" />
- <cell Name="CELL_BRANCH" Pos="58" Var="ajz_sf" DefaultPos="70" IVR_Width="340" IVR_Height="30" IVR_X="394" IVR_Y="97" IVR_Name="省份选择-比较按键值" Note="省份选择-比较按键值" >
- <Branch Pos="59" Value="01" />
- <Branch Pos="60" Value="02" />
- <Branch Pos="61" Value="03" />
- <Branch Pos="55" Value="*" />
- </cell>
- <cell Name="CELL_AUDIODTMF" Pos="59" PlayType="1" ContentType="1" Content="D:\midware\wav\河南银行选择.wav" TTSNumMode="0" TTSSpeed="1" TTSVolume="1" TTSEngine="0" StopWhenDtmf="1" MaxKeyCount="2" KeyPressInterval="3" FinishKey="#" KeyVar="ajz_yh" HangupPos="8" SuccessPos="71" FailPos="3" IVR_Width="80" IVR_Height="50" IVR_X="341" IVR_Y="37" IVR_Name="河南银行选择" Note="河南银行选择" />
- <cell Name="CELL_AUDIODTMF" Pos="73" PlayType="1" ContentType="1" Content="D:\midware\wav\输入错误.wav" TTSNumMode="0" TTSSpeed="1" TTSVolume="1" TTSEngine="0" StopWhenDtmf="1" MaxKeyCount="2" KeyPressInterval="3" FinishKey="#" KeyVar="ajz_yh" HangupPos="8" SuccessPos="71" FailPos="3" IVR_Width="80" IVR_Height="50" IVR_X="341" IVR_Y="37" IVR_Name="河南银行选择-输入错误" Note="河南银行选择-输入错误" />
- <cell Name="CELL_BRANCH" Pos="71" Var="ajz_yh" DefaultPos="73" IVR_Width="340" IVR_Height="30" IVR_X="394" IVR_Y="97" IVR_Name="河南银行选择-比较按键值" Note="河南银行选择-比较按键值" >
- <Branch Pos="62" Value="01" />
- <Branch Pos="57" Value="*" />
- </cell>
-
- <cell Name="CELL_AUDIODTMF" Pos="60" PlayType="1" ContentType="1" Content="D:\midware\wav\河北银行选择.wav" TTSNumMode="0" TTSSpeed="1" TTSVolume="1" TTSEngine="0" StopWhenDtmf="1" MaxKeyCount="1" KeyPressInterval="3" FinishKey="#" KeyVar="ajz_yh" HangupPos="8" SuccessPos="74" FailPos="3" IVR_Width="80" IVR_Height="50" IVR_X="341" IVR_Y="37" IVR_Name="河北银行选择" Note="河北银行选择" />
- <cell Name="CELL_AUDIODTMF" Pos="79" PlayType="1" ContentType="1" Content="D:\midware\wav\输入错误.wav" TTSNumMode="0" TTSSpeed="1" TTSVolume="1" TTSEngine="0" StopWhenDtmf="1" MaxKeyCount="1" KeyPressInterval="3" FinishKey="#" KeyVar="ajz_yh" HangupPos="8" SuccessPos="74" FailPos="3" IVR_Width="80" IVR_Height="50" IVR_X="341" IVR_Y="37" IVR_Name="河北银行选择-输入错误" Note="河北银行选择-输入错误" />
- <cell Name="CELL_BRANCH" Pos="74" Var="ajz_yh" DefaultPos="79" IVR_Width="340" IVR_Height="30" IVR_X="394" IVR_Y="97" IVR_Name="河南银行选择-比较按键值" Note="河南银行选择-比较按键值" >
- <Branch Pos="62" Value="01" />
- <Branch Pos="62" Value="02" />
- <Branch Pos="62" Value="03" />
- <Branch Pos="62" Value="04" />
- <Branch Pos="57" Value="*" />
- </cell>
-
- <cell Name="CELL_AUDIODTMF" Pos="61" PlayType="1" ContentType="1" Content="D:\midware\wav\新疆银行选择.wav" TTSNumMode="0" TTSSpeed="1" TTSVolume="1" TTSEngine="0" StopWhenDtmf="1" MaxKeyCount="2" KeyPressInterval="3" FinishKey="#" KeyVar="ajz_yh" HangupPos="8" SuccessPos="80" FailPos="3" IVR_Width="80" IVR_Height="50" IVR_X="341" IVR_Y="37" IVR_Name="新疆银行选择" Note="新疆银行选择" />
- <cell Name="CELL_AUDIODTMF" Pos="83" PlayType="1" ContentType="1" Content="D:\midware\wav\输入错误.wav" TTSNumMode="0" TTSSpeed="1" TTSVolume="1" TTSEngine="0" StopWhenDtmf="1" MaxKeyCount="2" KeyPressInterval="3" FinishKey="#" KeyVar="ajz_yh" HangupPos="8" SuccessPos="80" FailPos="3" IVR_Width="80" IVR_Height="50" IVR_X="341" IVR_Y="37" IVR_Name="新疆银行选择-输入错误" Note="新疆银行选择-输入错误" />
- <cell Name="CELL_BRANCH" Pos="80" Var="ajz_yh" DefaultPos="83" IVR_Width="340" IVR_Height="30" IVR_X="394" IVR_Y="97" IVR_Name="新疆银行选择-比较按键值" Note="新疆银行选择-比较按键值" >
- <Branch Pos="62" Value="01" />
- <Branch Pos="62" Value="02" />
- <Branch Pos="57" Value="*" />
- </cell>
-
- <cell Name="CELL_STRINGOP" Pos="62" OpType="5" OperateVar="ajz_sf" ResultVar="ajz_cityno" ReplaceVar="" RepAsVar="" MatchVar="" AppendVar="ajz_yh" InterceptIdx="0" InterceptLen="0" Next="44" TruePos="44" FalsePos="57" Note="银行省份合并" />
-
- <cell Name="CELL_AUDIODTMF" Pos="44" PlayType="1" ContentType="1" Content="D:\midware\wav\业务选择.wav" TTSNumMode="0" TTSSpeed="1" TTSVolume="1" TTSEngine="0"
- StopWhenDtmf="1" MaxKeyCount="1" KeyPressInterval="3" FinishKey="#" KeyVar="ajz" HangupPos="8" SuccessPos="4" FailPos="3" IVR_Width="80" IVR_Height="50" IVR_X="341" IVR_Y="37" IVR_Name="业务选择" Note="业务选择" />
- <cell Name="CELL_BRANCH" Pos="4" Var="ajz" DefaultPos="44" IVR_Width="340" IVR_Height="30" IVR_X="394" IVR_Y="97" IVR_Name="业务选择-比较按键值" Note="业务选择-比较按键值" >
- <Branch Pos="5" Value="1" />
- <Branch Pos="14" Value="2" />
- <Branch Pos="11" Value="3" />
- <Branch Pos="58" Value="*" />
- </cell>
- <cell Name="CELL_HANGUP" Pos="8" Next="9" IVR_Width="80" IVR_Height="50" IVR_X="302" IVR_Y="430" IVR_Name="挂机" Note="挂机" />
- <cell Name="CELL_END" Pos="9" IVR_Width="80" IVR_Height="50" IVR_X="303" IVR_Y="521" IVR_Name="结束" Note="结束" />
- <cell Name="CELL_TURNAGENT" Pos="12" Exten="ajz_extno" FailPos="20" SuccessPos="9" HangupPos="9" IVR_Width="80" IVR_Height="50" IVR_X="770" IVR_Y="100" IVR_Name="转人工" Note="转人工" >
- <BandData Var="CallID" />
- </cell>
- <!--余额查询-->
- <cell Name="CELL_AUDIODTMF" Pos="5" PlayType="1" ContentType="1" Content="D:\midware\wav\输入账号.wav" TTSNumMode="0" TTSSpeed="1" TTSVolume="1" TTSEngine="0"
- StopWhenDtmf="1" MaxKeyCount="20" KeyPressInterval="3" FinishKey="#" KeyVar="ajz_act" HangupPos="8" SuccessPos="30" FailPos="44" IVR_Width="80" IVR_Height="50" IVR_X="109" IVR_Y="143" IVR_Name="余额查询放音" Note="余额查询放音" />
- <cell Name="CELL_STRINGOP" Pos="30" OpType="3" OperateVar="ajz_act" ResultVar="ajz_act" ReplaceVar="IDPrefixP" RepAsVar="IDPrefixE" MatchVar="" AppendVar="" InterceptIdx="0" InterceptLen="0" Next="6" TruePos="6" FalsePos="5" Note="输入ID去井号" />
- <cell Name="CELL_AUDIODTMF" Pos="6" PlayType="1" ContentType="1" Content="D:\midware\wav\输入密码.wav" TTSNumMode="0" TTSSpeed="1" TTSVolume="1" TTSEngine="0"
- StopWhenDtmf="1" MaxKeyCount="8" KeyPressInterval="3" FinishKey="#" KeyVar="ajz_mm" HangupPos="8" SuccessPos="31" FailPos="5" IVR_Width="80" IVR_Height="50" IVR_X="109" IVR_Y="275" IVR_Name="余额查询-输入密码" Note="余额查询-输入密码" />
- <cell Name="CELL_STRINGOP" Pos="31" OpType="3" OperateVar="ajz_mm" ResultVar="ajz_mm" ReplaceVar="IDPrefixP" RepAsVar="IDPrefixE" MatchVar="" AppendVar="" InterceptIdx="0" InterceptLen="0" Next="37" TruePos="37" FalsePos="6" Note="输入密码去井号" />
- <cell Name="CELL_SOCKET" Pos="37" OpType="1" FarIp="192.168.3.30" FarPort="8821" RecvTimeOut="10" SuccessPos="52" FailPos="5" Note="余额查询">
- <InputVar VarType="2" VarVal="ajz_cityno" />
- <InputVar VarType="2" VarVal="ajz_act" />
- <InputVar VarType="2" VarVal="ajz_mm" />
- <InputVar VarType="1" VarVal="0" />
- <OutputVar Var="Result" />
- <OutputVar Var="ajz_onlnbl" />
- <OutputVar Var="ajz_realbl" />
- </cell>
- <cell Name="CELL_BRANCH" Pos="52" Var="Result" DefaultPos="38" Note="是否查询余额成功">
- <Branch Value="true" Pos="38" />
- <Branch Value="false" Pos="7" />
- </cell>
- <cell Name="CELL_AUDIODTMF" Pos="38" PlayType="1" ContentType="2" Content="您的账户余额为 `dig`vs30 %[ajz_onlnbl] `vs50 元,可用余额为 `dig`vs30 %[ajz_realbl] `vs50 元,谢谢。" TTSNumMode="1" TTSSpeed="50" TTSVolume="50"
- TTSEngine="0" StopWhenDtmf="1" MaxKeyCount="1" KeyPressInterval="3" FinishKey="#" KeyVar="ajz" SuccessPos="85" FailPos="5" HangupPos="8" Note="余额查询_成功" />
-
- <cell Name="CELL_BRANCH" Pos="7" Var="ajz_realbl" DefaultPos="87" Note="查询余额失败跳转">
- <Branch Value="pwdNull" Pos="87" />
- <Branch Value="pwdErr" Pos="88" />
- <Branch Value="acloss" Pos="89" />
- <Branch Value="accancel" Pos="90" />
- <Branch Value="abnormalS" Pos="91" />
- </cell>
- <cell Name="CELL_AUDIODTMF" Pos="87" PlayType="2" ContentType="1" Content="D:\midware\wav\密码为空.wav" TTSNumMode="0" TTSSpeed="1" TTSVolume="1"
- TTSEngine="0" StopWhenDtmf="1" MaxKeyCount="0" KeyPressInterval="0" FinishKey="#" KeyVar="" HangupPos="8" SuccessPos="5" FailPos="8" IVR_Width="80" IVR_Height="50" IVR_X="109" IVR_Y="430" IVR_Name="余额查询-密码为空" Note="余额查询-密码为空" />
- <cell Name="CELL_AUDIODTMF" Pos="88" PlayType="2" ContentType="1" Content="D:\midware\wav\账号或密码不正确.wav" TTSNumMode="0" TTSSpeed="1" TTSVolume="1" TTSEngine="0" StopWhenDtmf="1" MaxKeyCount="0" KeyPressInterval="0" FinishKey="#" KeyVar="" HangupPos="8" SuccessPos="5" FailPos="8" IVR_Width="80" IVR_Height="50" IVR_X="109" IVR_Y="430" IVR_Name="余额查询-账号或密码不正确" Note="余额查询-账号或密码不正确" />
- <cell Name="CELL_AUDIODTMF" Pos="89" PlayType="2" ContentType="1" Content="D:\midware\wav\挂失状态.wav" TTSNumMode="0" TTSSpeed="1" TTSVolume="1"
- TTSEngine="0" StopWhenDtmf="1" MaxKeyCount="0" KeyPressInterval="0" FinishKey="#" KeyVar="" HangupPos="8" SuccessPos="5" FailPos="8" IVR_Width="80" IVR_Height="50" IVR_X="109" IVR_Y="430" IVR_Name="余额查询-挂失状态" Note="余额查询-挂失状态" />
- <cell Name="CELL_AUDIODTMF" Pos="90" PlayType="2" ContentType="1" Content="D:\midware\wav\销户状态.wav" TTSNumMode="0" TTSSpeed="1" TTSVolume="1"
- TTSEngine="0" StopWhenDtmf="1" MaxKeyCount="0" KeyPressInterval="0" FinishKey="#" KeyVar="" HangupPos="8" SuccessPos="5" FailPos="8" IVR_Width="80" IVR_Height="50" IVR_X="109" IVR_Y="430" IVR_Name="余额查询-销户状态" Note="余额查询-销户状态" />
- <cell Name="CELL_AUDIODTMF" Pos="91" PlayType="2" ContentType="1" Content="D:\midware\wav\非正常状态_查询.wav" TTSNumMode="0" TTSSpeed="1" TTSVolume="1"
- TTSEngine="0" StopWhenDtmf="1" MaxKeyCount="0" KeyPressInterval="0" FinishKey="#" KeyVar="" HangupPos="8" SuccessPos="5" FailPos="8" IVR_Width="80" IVR_Height="50" IVR_X="109" IVR_Y="430" IVR_Name="余额查询-非正常状态_查询" Note="余额查询-非正常状态_查询" />
- <!--<cell Name="CELL_AUDIODTMF" Pos="7" PlayType="1" ContentType="2" Content="查询失败, `dig`vs30 %[ajz_realbl] `vs50 ,谢谢。" TTSNumMode="1" TTSSpeed="50" TTSVolume="50"
- TTSEngine="0" StopWhenDtmf="1" MaxKeyCount="1" KeyPressInterval="3" FinishKey="*" KeyVar="ajz" SuccessPos="5" FailPos="5" HangupPos="8" Note="余额查询_失败" />
-
- <cell Name="CELL_AUDIODTMF" Pos="7" PlayType="2" ContentType="1" Content="D:\midware\wav\余额查询_无信息.wav" TTSNumMode="0" TTSSpeed="1" TTSVolume="1"
- TTSEngine="0" StopWhenDtmf="1" MaxKeyCount="0" KeyPressInterval="0" FinishKey="#" KeyVar="" HangupPos="8" SuccessPos="3" FailPos="8" IVR_Width="80" IVR_Height="50" IVR_X="109" IVR_Y="430" IVR_Name="余额查询—无信息" Note="余额查询—无信息" />-->
- <!--余额查询-->
- <!--挂失
- <cell Name="CELL_AUDIODTMF" Pos="10" PlayType="1" ContentType="1" Content="D:\midware\wav\挂失_欢迎词.wav" TTSNumMode="0" TTSSpeed="1" TTSVolume="1" TTSEngine="0"
- StopWhenDtmf="1" MaxKeyCount="1" KeyPressInterval="3" FinishKey="0" KeyVar="ajz" HangupPos="8" SuccessPos="13" FailPos="44" IVR_Width="80" IVR_Height="50" IVR_X="430" IVR_Y="163" IVR_Name="按键2放音" Note="按键2放音" />
- <cell Name="CELL_BRANCH" Pos="13" Var="ajz" DefaultPos="14" IVR_Width="340" IVR_Height="30" IVR_X="500" IVR_Y="245" IVR_Name="挂失-比较按键" Note="挂失-比较按键" >
- <Branch Value="1" Pos="14" />
- <Branch Value="9" Pos="20" />
- </cell>-->
- <cell Name="CELL_AUDIODTMF" Pos="14" PlayType="1" ContentType="1" Content="D:\midware\wav\输入账号.wav" TTSNumMode="0" TTSSpeed="1" TTSVolume="1" TTSEngine="0"
- StopWhenDtmf="1" MaxKeyCount="20" KeyPressInterval="3" FinishKey="#" KeyVar="ajz_act" HangupPos="8" SuccessPos="32" FailPos="10" IVR_Width="80" IVR_Height="50" IVR_X="500" IVR_Y="319" IVR_Name="挂失-输入卡号" Note="挂失-输入卡号" />
- <cell Name="CELL_STRINGOP" Pos="32" OpType="3" OperateVar="ajz_act" ResultVar="ajz_act" ReplaceVar="IDPrefixP" RepAsVar="IDPrefixE" MatchVar="" AppendVar="" InterceptIdx="0" InterceptLen="0" Next="15" TruePos="15" FalsePos="14" Note="输入ID去井号" />
- <cell Name="CELL_AUDIODTMF" Pos="15" PlayType="1" ContentType="1" Content="D:\midware\wav\输入密码.wav" TTSNumMode="0" TTSSpeed="1" TTSVolume="1" TTSEngine="0"
- StopWhenDtmf="1" MaxKeyCount="8" KeyPressInterval="3" FinishKey="#" KeyVar="ajz_mm" HangupPos="8" SuccessPos="33" FailPos="14" IVR_Width="80" IVR_Height="50" IVR_X="519" IVR_Y="398" IVR_Name="挂失-输入密码" Note="挂失-输入密码" />
- <cell Name="CELL_STRINGOP" Pos="33" OpType="3" OperateVar="ajz_mm" ResultVar="ajz_mm" ReplaceVar="IDPrefixP" RepAsVar="IDPrefixE" MatchVar="" AppendVar="" InterceptIdx="0" InterceptLen="0" Next="39" TruePos="39" FalsePos="15" Note="输入密码去井号" />
- <cell Name="CELL_SOCKET" Pos="39" OpType="2" FarIp="192.168.3.30" FarPort="8821" RecvTimeOut="10" SuccessPos="51" FailPos="14" Note="挂失">
- <InputVar VarType="2" VarVal="ajz_cityno" />
- <InputVar VarType="2" VarVal="ajz_act" />
- <InputVar VarType="2" VarVal="ajz_mm" />
- <InputVar VarType="1" VarVal="0" />
- <OutputVar Var="Result" />
- <OutputVar Var="ajz_act" />
- <OutputVar Var="ajz_systdt" />
- <OutputVar Var="ajz_rplssq" />
- </cell>
- <cell Name="CELL_BRANCH" Pos="51" Var="Result" DefaultPos="40" Note="是否挂失成功">
- <Branch Value="true" Pos="40" />
- <Branch Value="false" Pos="16" />
- </cell>
- <cell Name="CELL_AUDIODTMF" Pos="40" PlayType="1" ContentType="2" Content="挂失成功,您的挂失编号为 `dig`vs30 %[ajz_rplssq] `vs50 ,谢谢。" TTSNumMode="1" TTSSpeed="50" TTSVolume="50"
- TTSEngine="0" StopWhenDtmf="1" MaxKeyCount="1" KeyPressInterval="3" FinishKey="#" KeyVar="ajz" SuccessPos="85" FailPos="10" HangupPos="8" Note="挂失_成功" />
- <cell Name="CELL_BRANCH" Pos="16" Var="ajz_systdt" DefaultPos="87" Note="挂失失败跳转">
- <Branch Value="pwdNull" Pos="94" />
- <Branch Value="pwdErr" Pos="95" />
- <Branch Value="abnormalG" Pos="92" />
- </cell>
- <cell Name="CELL_AUDIODTMF" Pos="94" PlayType="2" ContentType="1" Content="D:\midware\wav\密码为空.wav" TTSNumMode="0" TTSSpeed="1" TTSVolume="1"
- TTSEngine="0" StopWhenDtmf="1" MaxKeyCount="0" KeyPressInterval="0" FinishKey="#" KeyVar="" HangupPos="8" SuccessPos="14" FailPos="8" IVR_Width="80" IVR_Height="50" IVR_X="109" IVR_Y="430" IVR_Name="挂失-密码为空" Note="挂失-密码为空" />
- <cell Name="CELL_AUDIODTMF" Pos="95" PlayType="2" ContentType="1" Content="D:\midware\wav\账号或密码不正确.wav" TTSNumMode="0" TTSSpeed="1" TTSVolume="1" TTSEngine="0" StopWhenDtmf="1" MaxKeyCount="0" KeyPressInterval="0" FinishKey="#" KeyVar="" HangupPos="8" SuccessPos="14" FailPos="8" IVR_Width="80" IVR_Height="50" IVR_X="109" IVR_Y="430" IVR_Name="挂失-账号或密码不正确" Note="挂失-账号或密码不正确" />
- <cell Name="CELL_AUDIODTMF" Pos="92" PlayType="2" ContentType="1" Content="D:\midware\wav\非正常状态_挂失.wav" TTSNumMode="0" TTSSpeed="1" TTSVolume="1"
- TTSEngine="0" StopWhenDtmf="1" MaxKeyCount="0" KeyPressInterval="0" FinishKey="#" KeyVar="" HangupPos="8" SuccessPos="14" FailPos="8" IVR_Width="80" IVR_Height="50" IVR_X="109" IVR_Y="430" IVR_Name="挂失-非正常状态_挂失" Note="挂失-非正常状态_挂失" />
- <!--<cell Name="CELL_AUDIODTMF" Pos="16" PlayType="1" ContentType="2" Content="挂失失败, `dig`vs30 %[ajz_systdt] `vs50 ,谢谢。" TTSNumMode="1" TTSSpeed="50" TTSVolume="50"
- TTSEngine="0" StopWhenDtmf="1" MaxKeyCount="1" KeyPressInterval="3" FinishKey="*" KeyVar="ajz" SuccessPos="10" FailPos="8" HangupPos="8" Note="挂失_失败" />
- <cell Name="CELL_AUDIODTMF" Pos="16" PlayType="2" ContentType="1" Content="D:\midware\wav\挂失_无信息.wav" TTSNumMode="0" TTSSpeed="1" TTSVolume="1"
- TTSEngine="0" StopWhenDtmf="1" MaxKeyCount="0" KeyPressInterval="0" FinishKey="#" KeyVar="" HangupPos="8" SuccessPos="3" FailPos="8" IVR_Width="80" IVR_Height="50" IVR_X="519" IVR_Y="476" IVR_Name="挂失-无信息" Note="挂失-无信息" />-->
- <!--挂失-->
- <!--修改密码-->
- <cell Name="CELL_AUDIODTMF" Pos="11" PlayType="1" ContentType="1" Content="D:\midware\wav\密码类型.wav" TTSNumMode="0" TTSSpeed="1" TTSVolume="1" TTSEngine="0"
- StopWhenDtmf="1" MaxKeyCount="1" KeyPressInterval="3" FinishKey="#" KeyVar="ajz_pswdfg" HangupPos="8" SuccessPos="46" FailPos="44" IVR_Width="80" IVR_Height="50" IVR_X="595" IVR_Y="155" IVR_Name="密码修改放音" Note="密码修改放音" />
- <cell Name="CELL_BRANCH" Pos="46" Var="ajz_pswdfg" DefaultPos="11" IVR_Width="340" IVR_Height="30" IVR_X="500" IVR_Y="245" IVR_Name="密码修改-比较按键" Note="密码修改-比较按键" >
- <Branch Value="1" Pos="45" />
- <Branch Value="2" Pos="45" />
- </cell>
- <!--<cell Name="CELL_AUDIODTMF" Pos="47" PlayType="1" ContentType="1" Content="D:\midware\wav\密码修改_密码类别.wav" TTSNumMode="0" TTSSpeed="1" TTSVolume="1" TTSEngine="0"
- StopWhenDtmf="1" MaxKeyCount="1" KeyPressInterval="3" FinishKey="#" KeyVar="ajz_pswdfg" HangupPos="8" SuccessPos="48" FailPos="45" IVR_Width="80" IVR_Height="50" IVR_X="645" IVR_Y="296" IVR_Name="密码修改-密码类别" Note="密码修改-密码类别" />
- <cell Name="CELL_STRINGOP" Pos="48" OpType="3" OperateVar="ajz_pswdfg" ResultVar="ajz_pswdfg" ReplaceVar="IDPrefixP" RepAsVar="IDPrefixE" MatchVar="" AppendVar="" InterceptIdx="0" InterceptLen="0" Next="50" TruePos="50" FalsePos="47" Note="输入密码类别去井号" />-->
- <cell Name="CELL_AUDIODTMF" Pos="45" PlayType="1" ContentType="1" Content="D:\midware\wav\输入账号.wav" TTSNumMode="0" TTSSpeed="1" TTSVolume="1" TTSEngine="0"
- StopWhenDtmf="1" MaxKeyCount="20" KeyPressInterval="3" FinishKey="#" KeyVar="ajz_act" HangupPos="8" SuccessPos="34" FailPos="11" IVR_Width="80" IVR_Height="50" IVR_X="595" IVR_Y="155" IVR_Name="密码修改-输入卡号" Note="密码修改-输入卡号" />
- <cell Name="CELL_STRINGOP" Pos="34" OpType="3" OperateVar="ajz_act" ResultVar="ajz_act" ReplaceVar="IDPrefixP" RepAsVar="IDPrefixE" MatchVar="" AppendVar="" InterceptIdx="0" InterceptLen="0" Next="49" TruePos="49" FalsePos="11" Note="输入ID去井号" />
- <cell Name="CELL_STRINGOP" Pos="49" OpType="5" OperateVar="ajz_act" ResultVar="ajz_apapp" ReplaceVar="" RepAsVar="" MatchVar="" AppendVar="IDPrefixA" InterceptIdx="0" InterceptLen="0" Next="50" TruePos="50" FalsePos="11" Note="输入ID加|分隔符" />
- <cell Name="CELL_STRINGOP" Pos="50" OpType="5" OperateVar="ajz_apapp" ResultVar="ajz_apapp" ReplaceVar="" RepAsVar="" MatchVar="" AppendVar="ajz_pswdfg" InterceptIdx="0" InterceptLen="0" Next="17" TruePos="17" FalsePos="11" Note="输入ID加|分隔符加密码类别" />
- <cell Name="CELL_AUDIODTMF" Pos="17" PlayType="1" ContentType="1" Content="D:\midware\wav\输入原密码.wav" TTSNumMode="0" TTSSpeed="1" TTSVolume="1" TTSEngine="0"
- StopWhenDtmf="1" MaxKeyCount="8" KeyPressInterval="3" FinishKey="#" KeyVar="ajz_mm" HangupPos="8" SuccessPos="35" FailPos="47" IVR_Width="80" IVR_Height="50" IVR_X="645" IVR_Y="296" IVR_Name="密码修改-输入原密码" Note="密码修改-输入原密码" />
- <cell Name="CELL_STRINGOP" Pos="35" OpType="3" OperateVar="ajz_mm" ResultVar="ajz_mm" ReplaceVar="IDPrefixP" RepAsVar="IDPrefixE" MatchVar="" AppendVar="" InterceptIdx="0" InterceptLen="0" Next="18" TruePos="18" FalsePos="17" Note="输入密码去井号" />
- <cell Name="CELL_AUDIODTMF" Pos="18" PlayType="1" ContentType="1" Content="D:\midware\wav\输入新密码.wav" TTSNumMode="0" TTSSpeed="1" TTSVolume="1" TTSEngine="0"
- StopWhenDtmf="1" MaxKeyCount="8" KeyPressInterval="3" FinishKey="#" KeyVar="ajz_nmm" HangupPos="8" SuccessPos="36" FailPos="17" IVR_Width="80" IVR_Height="50" IVR_X="645" IVR_Y="373" IVR_Name="密码修改-输入新密码" Note="密码修改-输入新密码" />
- <cell Name="CELL_STRINGOP" Pos="36" OpType="3" OperateVar="ajz_nmm" ResultVar="ajz_nmm" ReplaceVar="IDPrefixP" RepAsVar="IDPrefixE" MatchVar="" AppendVar="" InterceptIdx="0" InterceptLen="0" Next="41" TruePos="41" FalsePos="18" Note="输入密码去井号" />
- <cell Name="CELL_SOCKET" Pos="41" OpType="3" FarIp="192.168.3.30" FarPort="8821" RecvTimeOut="10" SuccessPos="42" FailPos="11" Note="密码修改">
- <InputVar VarType="2" VarVal="ajz_cityno" />
- <InputVar VarType="2" VarVal="ajz_apapp" />
- <InputVar VarType="2" VarVal="ajz_mm" />
- <InputVar VarType="2" VarVal="ajz_nmm" />
- <OutputVar Var="Result" />
- <OutputVar Var="backstr" />
- <OutputVar Var="erortx" />
- </cell>
- <cell Name="CELL_BRANCH" Pos="42" Var="Result" DefaultPos="43" Note="是否密码修改成功">
- <Branch Value="true" Pos="43" />
- <Branch Value="false" Pos="19" />
- </cell>
- <cell Name="CELL_AUDIODTMF" Pos="43" PlayType="2" ContentType="1" Content="D:\midware\wav\密码修改_修改成功.wav" TTSNumMode="0" TTSSpeed="1" TTSVolume="1" TTSEngine="0"
- StopWhenDtmf="1" MaxKeyCount="0" KeyPressInterval="0" FinishKey="#" KeyVar="" HangupPos="8" SuccessPos="85" FailPos="8" IVR_Width="80" IVR_Height="50" IVR_X="645" IVR_Y="470" IVR_Name="密码修改-修改成功" Note="密码修改-修改成功" />
- <cell Name="CELL_BRANCH" Pos="19" Var="erortx" DefaultPos="87" Note="密码修改失败跳转">
- <Branch Value="pwdNull" Pos="96" />
- <Branch Value="pwdErr" Pos="97" />
- <Branch Value="abnormalP" Pos="93" />
- </cell>
- <cell Name="CELL_AUDIODTMF" Pos="96" PlayType="2" ContentType="1" Content="D:\midware\wav\密码为空.wav" TTSNumMode="0" TTSSpeed="1" TTSVolume="1"
- TTSEngine="0" StopWhenDtmf="1" MaxKeyCount="0" KeyPressInterval="0" FinishKey="#" KeyVar="" HangupPos="8" SuccessPos="45" FailPos="8" IVR_Width="80" IVR_Height="50" IVR_X="109" IVR_Y="430" IVR_Name="密码修改-密码为空" Note="密码修改-密码为空" />
- <cell Name="CELL_AUDIODTMF" Pos="97" PlayType="2" ContentType="1" Content="D:\midware\wav\账号或密码不正确.wav" TTSNumMode="0" TTSSpeed="1" TTSVolume="1" TTSEngine="0" StopWhenDtmf="1" MaxKeyCount="0" KeyPressInterval="0" FinishKey="#" KeyVar="" HangupPos="8" SuccessPos="45" FailPos="8" IVR_Width="80" IVR_Height="50" IVR_X="109" IVR_Y="430" IVR_Name="密码修改-账号或密码不正确" Note="密码修改-账号或密码不正确" />
- <cell Name="CELL_AUDIODTMF" Pos="93" PlayType="2" ContentType="1" Content="D:\midware\wav\非正常状态_修改密码.wav" TTSNumMode="0" TTSSpeed="1" TTSVolume="1"
- TTSEngine="0" StopWhenDtmf="1" MaxKeyCount="0" KeyPressInterval="0" FinishKey="#" KeyVar="" HangupPos="8" SuccessPos="44" FailPos="45" IVR_Width="80" IVR_Height="50" IVR_X="109" IVR_Y="430" IVR_Name="密码修改-非正常状态_修改密码" Note="密码修改-非正常状态_修改密码" />
- <!--<cell Name="CELL_AUDIODTMF" Pos="19" PlayType="1" ContentType="2" Content="密码修改失败, `dig`vs30 %[erortx] `vs50 ,谢谢。" TTSNumMode="1" TTSSpeed="50" TTSVolume="50"
- TTSEngine="0" StopWhenDtmf="1" MaxKeyCount="1" KeyPressInterval="3" FinishKey="*" KeyVar="ajz" SuccessPos="11" FailPos="8" HangupPos="8" Note="密码修改_修改失败">
- <Audio Var="erortx" />
- </cell>
- <cell Name="CELL_AUDIODTMF" Pos="19" PlayType="2" ContentType="1" Content="D:\midware\wav\密码修改_修改失败.wav" TTSNumMode="0" TTSSpeed="1" TTSVolume="1"
- TTSEngine="0" StopWhenDtmf="1" MaxKeyCount="0" KeyPressInterval="0" FinishKey="#" KeyVar="" HangupPos="8" SuccessPos="3" FailPos="3" IVR_Width="80" IVR_Height="50" IVR_X="645" IVR_Y="470" IVR_Name="密码修改-修改失败" Note="密码修改-修改失败" />-->
- <!--修改密码-->
- <cell Name="CELL_QUEUE" Pos="20" Strategy="1" VipLevelType="1" VipLevel="0" GroupType="1" Group="1" AgentVar="ajz_no" ExtenVar="ajz_extno"
- NoAgentPos="21" NoFreePos="21" SuccessPos="12" HangupPos="8" Note="排队节点" />
- <cell Name="CELL_AUDIODTMF" Pos="21" PlayType="1" ContentType="1" Content="D:\midware\wav\坐席全忙.wav" TTSNumMode="1" TTSSpeed="50" TTSVolume="50" TTSEngine="0" StopWhenDtmf="1" MaxKeyCount="1"
- KeyPressInterval="3" FinishKey="#" KeyVar="ajz" SuccessPos="22" FailPos="24" HangupPos="8" Note="坐席全忙" />
- <cell Name="CELL_BRANCH" Pos="22" Var="ajz" DefaultPos="21" Note="分支节点">
- <Branch Value="1" Pos="23" />
- <!--<Branch Value="2" Pos="53" />-->
- </cell>
- <cell Name="CELL_CONTINUEQUEUE" Pos="23" Agent="ajz_no" Exten="ajz_extno" Audio="D:\midware\wav\Queue.wav" Timeout="60" SuccessPos="12" HangupPos="24"
- TimeoutPos="21" Note="继续排队节点" />
- <cell Name="CELL_CANCELQUEUE" Pos="24" Reason="等烦了" Next="8" Note="放弃排队节点" />
- <cell Name="CELL_AUDIODTMF" Pos="85" PlayType="1" ContentType="1" Content="D:\midware\wav\成功回转.wav" TTSNumMode="0" TTSSpeed="1" TTSVolume="1" TTSEngine="0"
- StopWhenDtmf="1" MaxKeyCount="1" KeyPressInterval="3" FinishKey="#" KeyVar="ajz_pswdfg" HangupPos="8" SuccessPos="86" FailPos="86" IVR_Width="80" IVR_Height="50" IVR_X="595" IVR_Y="155" IVR_Name="成功回转" Note="成功回转" />
- <cell Name="CELL_BRANCH" Pos="86" Var="ajz_pswdfg" DefaultPos="11" IVR_Width="340" IVR_Height="30" IVR_X="500" IVR_Y="245" IVR_Name="成功回转-比较按键" Note="成功回转-比较按键" >
- <Branch Value="*" Pos="44" />
- <Branch Value="#" Pos="55" />
- </cell>
- <!--<cell Name="CELL_LEAVEWORD" Pos="53" Path="%[CallID]_%[CallerID]_%[StartTime].wav" FinishKey="*" Timeout="60" TimeoutPos="54" HangupPos="54" FinishPos="54" Note="留言节点">
- <LeaveWord Var="CallID" />
- <LeaveWord Var="CallerID" />
- <LeaveWord Var="StartTime" />
- </cell>
- <cell Name="CELL_SQL" Pos="54" ConnStr="Provider=SQLOLEDB.1;Password=800100;Persist Security Info=True;User ID=sa;Initial Catalog=YCBase_CallCenter;Data Source=192.168.1.88"
- SqlStr="INSERT INTO T_Call_LeaveRecord(F_Phone,F_LeaveTime,F_Status,F_RecFileUrl) VALUES('%[CallerID]',GETDATE(),0,'%[CallID]_%[CallerID]_%[StartTime].wav')" IsSaved="no"
- SuccessPos="24" FailPos="24" Note="DB读写节点">
- <Sql Var="CallID" />
- <Sql Var="CallerID" />
- <Sql Var="StartTime" />
- </cell>-->
- </flow>
- </ivr>
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