using System; using System.Data; using System.Text; using System.Data.SqlClient; using HySoft.Common; namespace HySoft.BaseCallCenter.BLL { /// /// 数据访问类:T_Report /// public partial class T_Report { private readonly HySoft.BaseCallCenter.DAL.T_Report dal = new HySoft.BaseCallCenter.DAL.T_Report(); public T_Report() { } #region Method /// ///获取坐席话务报表 /// public DataTable GetAgentCallRecordReport(string strWhere) { return dal.GetAgentCallRecordReport(strWhere) ; } /// ///获取坐席业务报表 /// public DataTable GetAgentBusinessReport(string strWhere) { return dal.GetAgentBusinessReport(strWhere); } /// ///获取客户满意度 /// public DataTable GetCustomerValuationReport(string strWhere) { return dal.GetCustomerValuationReport(strWhere); } /// ///获取来电方式业务报表 /// public DataTable GetCallInTypeReport(string strWhere) { return dal.GetCallInTypeReport(strWhere); } //GetCallCountReport /// ///话务量统计 /// public DataTable GetCallCountReport(string strWhere) { return dal.GetCallCountReport(strWhere); } /// ///话务量统计(表格形式) /// public DataTable GetCallCountReport1(string strWhere) { return dal.GetCallCountReport1(strWhere); } #endregion Method } }