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- <%@ Page Language="C#" AutoEventWireup="true" CodeBehind="callerdealreport.aspx.cs" Inherits="HySoft.BaseCallCenter.Web.reportmanage.callerdealreport" %>
- <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
- <html xmlns="http://www.w3.org/1999/xhtml">
- <head runat="server">
- <title>来电处理统计</title>
- <link href="../scripts/ui/skins/Aqua/css/ligerui-all.css" rel="stylesheet" type="text/css" />
- <script src="../scripts/jquery/jquery-1.3.2.min.js" type="text/javascript"></script>
- <script src="../scripts/ui/json2.js" type="text/javascript"></script>
- <script src="../scripts/ui/js/core/base.js" type="text/javascript"></script>
- <script src="../scripts/ui/js/ligerui.min.js" type="text/javascript"></script>
- <script src="../scripts/CustomersData.js" type="text/javascript"></script>
- <link href="../scripts/ui/skins/ligerui-icons.css" rel="stylesheet" type="text/css" />
- <link href="../images/style.css" rel="stylesheet" type="text/css" />
- <script src="../../scripts/My97DatePicker/WdatePicker.js" type="text/javascript"></script>
- <script src="../ThirdParty/js/jquery-1.8.3.min.js" type="text/javascript"></script>
- <script src="../ThirdParty/js/highcharts.js" type="text/javascript"></script>
- <script type="text/javascript">
- function tabs(tabId) {
- for (var i = 0; i <= 1; i++) {
- if (tabId == i) {
- document.getElementById("tabli" + i).className = "selected";
- document.getElementById("tab_" + i).style.display = "block";
- }
- else {
- document.getElementById("tabli" + i).className = "";
- document.getElementById("tab_" + i).style.display = "none";
- }
- }
- }
- $(function() {
- $('#container').highcharts({
- chart: {
- type: 'column',
- zoomType: 'x'
- },
- title: {
- text: '服务热线-来电处理方式统计'
- },
- xAxis: {
- categories: <%=GetStatisticalTime(txtBeginTime.Text.Trim(), txtEndTime.Text.Trim())%>,
- labels: {
- rotation: -45,
- align: 'right',
- style: {
- fontSize: '13px',
- fontFamily: 'Verdana, sans-serif'
- }
- }
- },
- yAxis: {
- min: 0,
- allowDecimals:false, //是否允许刻度有小数
- title: {
- text: '来电次数 (通)'
- }
- },
- exporting: {
- enabled: false
- },
- tooltip: {
- headerFormat: '<span>{point.key}</span><table>',
- pointFormat: '<tr><td style="color:{series.color};padding:0">{series.name}: </td>' +
- '<td style="padding:0"><b>{point.y} 通</b></td></tr>',
- footerFormat: '</table>',
- shared: true,
- useHTML: true
- },
- plotOptions: {
- column: {
- pointPadding: 0.2,
- borderWidth: 0
- }
- },
- series: [{
- name: 'IVR处理',
- data: <%=GetStatisticalIVRDeal(txtBeginTime.Text.Trim(), txtEndTime.Text.Trim())%>
- }, {
- name: '骚扰电话',
- data: <%=GetStatisticalHarassment(txtBeginTime.Text.Trim(), txtEndTime.Text.Trim())%>
- }, {
- name: '自主服务',
- data: <%=GetStatisticalSelfService(txtBeginTime.Text.Trim(), txtEndTime.Text.Trim())%>
- }, {
- name: '转值班',
- data: <%=GetStatisticalTurnDutyPhone(txtBeginTime.Text.Trim(), txtEndTime.Text.Trim())%>
- },{
- name: '留言',
- data: <%=GetStatisticalLeaveVoice(txtBeginTime.Text.Trim(), txtEndTime.Text.Trim())%>
- },
- {
- name: '呼损',
- data: <%=GetStatisticalCallLoss(txtBeginTime.Text.Trim(), txtEndTime.Text.Trim())%>
- },
- {
- name: '转人工',
- data: <%=GetStatisticalManualDeal(txtBeginTime.Text.Trim(), txtEndTime.Text.Trim())%>
- }]
- });
- });
- </script>
- </head>
- <body>
- <form id="form1" runat="server">
- <div class="tools_box">
- <div class="tools_bar">
- <div class="search_box">
- 开始时间:<asp:TextBox ID="txtBeginTime" runat="server" CssClass="txtInput" onfocus="WdatePicker({skin:'whyGreen'})"></asp:TextBox>
- 结束时间:<asp:TextBox ID="txtEndTime" runat="server" CssClass="txtInput" onfocus="WdatePicker({skin:'whyGreen'})"></asp:TextBox>
- <asp:Button ID="btnSearch" runat="server" Text="搜 索" CssClass="btnSearch" />
- <input id="btnSearchFanHui" type="button" value="返回导航" class="btnSearch" onclick="javascript:window.location.href='./default.aspx'"/>
- </div>
- </div>
- </div>
- <ul class="tab_nav">
- <li id="tabli0" class="selected"><a onclick="tabs(0);" href="javascript:;">表格</a></li>
- <li id="tabli1"><a onclick="tabs(1);" href="javascript:;">图形</a></li>
- </ul>
- <div id="divfromlist">
- <div id="tab_0" style="display: block; width: 100%">
- <%=CreateTableTitleAndHead("服务热线-来电处理方式统计", txtBeginTime.Text.Trim(), txtEndTime.Text.Trim(), "日期", "IVR处理", "骚扰电话", "自主服务", "转值班电话", "留言", "呼损", "转人工")%>
- </div>
- <div id="tab_1" style="display: none; width: 100%">
- <div id="container">
- </div>
- </div>
- </div>
- </form>
- </body>
- </html>
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