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- <%@ Page Language="C#" AutoEventWireup="true" CodeBehind="longwaitreport.aspx.cs" Inherits="HySoft.BaseCallCenter.Web.reportmanage.longwaitreport" %>
-
- <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
-
- <html xmlns="http://www.w3.org/1999/xhtml">
- <head runat="server">
- <title>等待时长统计</title>
- <link href="../scripts/ui/skins/Aqua/css/ligerui-all.css" rel="stylesheet" type="text/css" />
- <script src="../scripts/jquery/jquery-1.3.2.min.js" type="text/javascript"></script>
- <script src="../scripts/ui/json2.js" type="text/javascript"></script>
- <script src="../scripts/ui/js/core/base.js" type="text/javascript"></script>
- <script src="../scripts/ui/js/ligerui.min.js" type="text/javascript"></script>
- <script src="../scripts/CustomersData.js" type="text/javascript"></script>
- <link href="../scripts/ui/skins/ligerui-icons.css" rel="stylesheet" type="text/css" />
- <link href="../images/style.css" rel="stylesheet" type="text/css" />
- <script src="../../scripts/My97DatePicker/WdatePicker.js" type="text/javascript"></script>
- <script src="../ThirdParty/js/jquery-1.8.3.min.js" type="text/javascript"></script>
- <script src="../ThirdParty/js/highcharts.js" type="text/javascript"></script>
- <script type="text/javascript">
- function tabs(tabId) {
- for (var i = 0; i <= 1; i++) {
- if (tabId == i) {
- document.getElementById("tabli" + i).className = "selected";
- document.getElementById("tab_" + i).style.display = "block";
- }
- else {
- document.getElementById("tabli" + i).className = "";
- document.getElementById("tab_" + i).style.display = "none";
- }
- }
- }
- $(function() {
- var beginTime=$("#txtBeginTime").val();
- var endTime=$("#txtEndTime").val();
- $('#container').highcharts({
- chart: {
- },
- title: {
- text: '服务热线平均等待时长统计'
- },
- xAxis: {
- categories: <%=GetAgent() %>
- },
- yAxis: [{
- labels: {
- format: '{value}s',
- style: {
- color: '#89A54E'
- }
- },
title: {
- text: '通话时长(s)'
- }
- },{
- title: {
- text: '通话次数(通)',
- style: {
- color: '#4572A7'
- }
- },
labels: {
- format: '{value}通',
- style: {
- color: '#89A54E'
- }
- },
opposite: true
- }],
- tooltip: {
- shared: true
- },
- exporting: {
- enabled: false
- },
- series: [{
- type: 'column',
- name: '接通次数',
- yAxis: 1,
- tooltip: {
- valueSuffix: '通'
- },
- data:<%=GetHighChartData(txtBeginTime.Text.Trim(),txtEndTime.Text.Trim(),"0") %> ,
- color:Highcharts.getOptions().colors[6]
- },{
- type: 'column',
- name: '等待总时长',
- tooltip: {
- valueSuffix: 's'
- },
- data:<%=GetCallRecordSummaryWaitTime(txtBeginTime.Text.Trim(),txtEndTime.Text.Trim()) %> ,
- color:Highcharts.getOptions().colors[7]
- },{
- type: 'spline',
- name: '平均等待时长',
- tooltip: {
- valueSuffix: 's'
- },
- data: <%=GetCallRecordWaitingAverage(txtBeginTime.Text.Trim(),txtEndTime.Text.Trim()) %>,//[21.9, 0, 0, 0, 0]
- marker: {
- lineWidth: 2,
- lineColor: Highcharts.getOptions().colors[5],
- fillColor: 'white'
- }
- }]
- });
- });
- </script>
- </head>
- <body>
- <form id="form1" runat="server">
- <div class="tools_box">
- <div class="tools_bar">
- <div class="search_box">
- 开始时间:<asp:TextBox ID="txtBeginTime" runat="server" CssClass="txtInput" onfocus="WdatePicker({skin:'whyGreen'})"></asp:TextBox>
- 结束时间:<asp:TextBox ID="txtEndTime" runat="server" CssClass="txtInput" onfocus="WdatePicker({skin:'whyGreen'})"></asp:TextBox>
- <asp:Button ID="btnSearch" runat="server" Text="搜 索" CssClass="btnSearch" />
- <input id="btnSearchFanHui" type="button" value="返回导航" class="btnSearch" onclick="javascript:window.location.href='./default.aspx'"/>
- </div>
- </div>
- </div>
- <ul class="tab_nav">
- <li id="tabli0" class="selected"><a onclick="tabs(0);" href="javascript:;">表格</a></li>
- <li id="tabli1"><a onclick="tabs(1);" href="javascript:;">图形</a></li>
- </ul>
- <div id="divfromlist">
- <div id="tab_0" style="display: block; width: 100%">
- <%=CreateTableTitleAndHead("服务热线平均等待时长统计", txtBeginTime.Text.Trim(), txtEndTime.Text.Trim(), "坐席名称", "接通次数", "等待总时长", "平均等待时长")%>
- </div>
- <div id="tab_1" style="display: none; width: 100%">
- <div id="container">
- </div>
- </div>
- </div>
- </form>
- </body>
- </html>
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