市长热线演示版

longwaitreport.aspx 5.9KB

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  1. <%@ Page Language="C#" AutoEventWireup="true" CodeBehind="longwaitreport.aspx.cs" Inherits="HySoft.BaseCallCenter.Web.reportmanage.longwaitreport" %>
  2. <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
  3. <html xmlns="http://www.w3.org/1999/xhtml">
  4. <head runat="server">
  5. <title>等待时长统计</title>
  6. <link href="../scripts/ui/skins/Aqua/css/ligerui-all.css" rel="stylesheet" type="text/css" />
  7. <script src="../scripts/jquery/jquery-1.3.2.min.js" type="text/javascript"></script>
  8. <script src="../scripts/ui/json2.js" type="text/javascript"></script>
  9. <script src="../scripts/ui/js/core/base.js" type="text/javascript"></script>
  10. <script src="../scripts/ui/js/ligerui.min.js" type="text/javascript"></script>
  11. <script src="../scripts/CustomersData.js" type="text/javascript"></script>
  12. <link href="../scripts/ui/skins/ligerui-icons.css" rel="stylesheet" type="text/css" />
  13. <link href="../images/style.css" rel="stylesheet" type="text/css" />
  14. <script src="../../scripts/My97DatePicker/WdatePicker.js" type="text/javascript"></script>
  15. <script src="../ThirdParty/js/jquery-1.8.3.min.js" type="text/javascript"></script>
  16. <script src="../ThirdParty/js/highcharts.js" type="text/javascript"></script>
  17. <script type="text/javascript">
  18. function tabs(tabId) {
  19. for (var i = 0; i <= 1; i++) {
  20. if (tabId == i) {
  21. document.getElementById("tabli" + i).className = "selected";
  22. document.getElementById("tab_" + i).style.display = "block";
  23. }
  24. else {
  25. document.getElementById("tabli" + i).className = "";
  26. document.getElementById("tab_" + i).style.display = "none";
  27. }
  28. }
  29. }
  30. $(function() {
  31. var beginTime=$("#txtBeginTime").val();
  32. var endTime=$("#txtEndTime").val();
  33. $('#container').highcharts({
  34. chart: {
  35. },
  36. title: {
  37. text: '服务热线平均等待时长统计'
  38. },
  39. xAxis: {
  40. categories: <%=GetAgent() %>
  41. },
  42. yAxis: [{
  43. labels: {
  44. format: '{value}s',
  45. style: {
  46. color: '#89A54E'
  47. }
  48. }, title: {
  49. text: '通话时长(s)'
  50. }
  51. },{
  52. title: {
  53. text: '通话次数(通)',
  54. style: {
  55. color: '#4572A7'
  56. }
  57. }, labels: {
  58. format: '{value}通',
  59. style: {
  60. color: '#89A54E'
  61. }
  62. }, opposite: true
  63. }],
  64. tooltip: {
  65. shared: true
  66. },
  67. exporting: {
  68. enabled: false
  69. },
  70. series: [{
  71. type: 'column',
  72. name: '接通次数',
  73. yAxis: 1,
  74. tooltip: {
  75. valueSuffix: '通'
  76. },
  77. data:<%=GetHighChartData(txtBeginTime.Text.Trim(),txtEndTime.Text.Trim(),"0") %> ,
  78. color:Highcharts.getOptions().colors[6]
  79. },{
  80. type: 'column',
  81. name: '等待总时长',
  82. tooltip: {
  83. valueSuffix: 's'
  84. },
  85. data:<%=GetCallRecordSummaryWaitTime(txtBeginTime.Text.Trim(),txtEndTime.Text.Trim()) %> ,
  86. color:Highcharts.getOptions().colors[7]
  87. },{
  88. type: 'spline',
  89. name: '平均等待时长',
  90. tooltip: {
  91. valueSuffix: 's'
  92. },
  93. data: <%=GetCallRecordWaitingAverage(txtBeginTime.Text.Trim(),txtEndTime.Text.Trim()) %>,//[21.9, 0, 0, 0, 0]
  94. marker: {
  95. lineWidth: 2,
  96. lineColor: Highcharts.getOptions().colors[5],
  97. fillColor: 'white'
  98. }
  99. }]
  100. });
  101. });
  102. </script>
  103. </head>
  104. <body>
  105. <form id="form1" runat="server">
  106. <div class="tools_box">
  107. <div class="tools_bar">
  108. <div class="search_box">
  109. 开始时间:<asp:TextBox ID="txtBeginTime" runat="server" CssClass="txtInput" onfocus="WdatePicker({skin:'whyGreen'})"></asp:TextBox>&nbsp;&nbsp;
  110. 结束时间:<asp:TextBox ID="txtEndTime" runat="server" CssClass="txtInput" onfocus="WdatePicker({skin:'whyGreen'})"></asp:TextBox>&nbsp;&nbsp;
  111. <asp:Button ID="btnSearch" runat="server" Text="搜 索" CssClass="btnSearch" />&nbsp;&nbsp;
  112. <input id="btnSearchFanHui" type="button" value="返回导航" class="btnSearch" onclick="javascript:window.location.href='./default.aspx'"/>
  113. </div>
  114. </div>
  115. </div>
  116. <ul class="tab_nav">
  117. <li id="tabli0" class="selected"><a onclick="tabs(0);" href="javascript:;">表格</a></li>
  118. <li id="tabli1"><a onclick="tabs(1);" href="javascript:;">图形</a></li>
  119. </ul>
  120. <div id="divfromlist">
  121. <div id="tab_0" style="display: block; width: 100%">
  122. <%=CreateTableTitleAndHead("服务热线平均等待时长统计", txtBeginTime.Text.Trim(), txtEndTime.Text.Trim(), "坐席名称", "接通次数", "等待总时长", "平均等待时长")%>
  123. </div>
  124. <div id="tab_1" style="display: none; width: 100%">
  125. <div id="container">
  126. </div>
  127. </div>
  128. </div>
  129. </form>
  130. </body>
  131. </html>