坐席监控整体进线量

code/BaseCallCenter.Web/telmanage/ajax/seatmonitoring.ashx.cs

@@ -30,6 +30,9 @@ namespace HySoft.BaseCallCenter.Web.telmanage.ajax
                 case "getuserslist":
                     getUserslist(context);
                     break;
+                case "getcounts":
+                    getcounts(context);
+                    break;
                 default:
                     break;
             }
@@ -217,7 +220,7 @@ namespace HySoft.BaseCallCenter.Web.telmanage.ajax
                     };
                 }).ToList<object>().Skip((pageindex - 1) * pagesize).Take(pagesize).ToList();
                 pageData.Total = userslist.Count;
-
+                
                 res = pageData.ToJson();
             }
             catch (Exception err)
@@ -227,6 +230,26 @@ namespace HySoft.BaseCallCenter.Web.telmanage.ajax
             context.Response.Write(res);
             context.Response.End();
         }
+
+        private void getcounts(HttpContext context)
+        {
+            string res = "";
+            try
+            {
+                List<Model.T_Call_CallRecords> calllist = new BLL.T_Call_CallRecords().GetModelList("");
+
+                string ZTJX = calllist.Where(c => c.CallType == 0).Count().ToString(); ;//整体进线量
+                string JT = calllist.Where(c => c.CallState == 1).Count().ToString();//接通量
+                string HC = calllist.Where(c => c.CallType == 1).Count().ToString();//呼出量
+                string HCJT = calllist.Where(c => c.CallType == 1 && c.CallState == 1).Count().ToString();//呼出接通量
+
+                res = ZTJX + "|" + JT + "|" + HC + "|" + HCJT;
+            }
+            catch(Exception ex)
+            { }
+            context.Response.Write(res);
+            context.Response.End();
+        }
         public bool IsReusable
         {
             get

code/BaseCallCenter.Web/telmanage/seatmonitoringlistnew.aspx

@@ -16,7 +16,9 @@
     <script type="text/javascript">
         var stime;
         $(function () {
+            LoadCounts();
             LoadList();
+            
         });
 
         function StartMonitor() {
@@ -29,7 +31,8 @@
             top.OCX_SubscribeData("8", "0");//获取各种数量
             top.OCX_SubscribeData("9", "0");//获取坐席列表
             GetTimes(); //刷新时间
-            LoadList();
+            //LoadList();
+            //LoadCounts();
         }
         function StopMonitor() {
             top.document.getElementById("ismonitoring").value = "false";
@@ -108,6 +111,7 @@
         function ChangeValue(times) {
             try {
                 LoadList();
+                LoadCounts();
                 if (times < 60) {
                     return "" + times + "秒";
                 }
@@ -125,10 +129,37 @@
             { }
         }
 
+        function LoadCounts()
+        {
+            alert("333333");
+            try {
+                $.ajax({
+                    type: 'get',
+                    url: '/telmanage/ajax/seatmonitoring.ashx?action=getcounts',
+                    dataType: 'html',
+                    async: false,
+                    cache: false,
+                    success: function (res) {
+                        alert("22222" + res);
+                        if (res != "" && res.indexOf('|') > 0) {
+                            var counts = res.split('|');
+                            document.getElementById("labZTJX").innerText = counts[0];
+                            document.getElementById("labJT").innerText = counts[1];
+                            document.getElementById("labHC").innerText = counts[2];
+                            document.getElementById("labHCJT").innerText = counts[3];
+                        }
+                    }
+                });
+            }
+            catch (e) {
+                $.ligerDialog.error("加载失败，错误信息：" + e.Message);
+            }
+        }
 
         //获取坐席列表
         var gridlist;
         function LoadList() {
+            alert("11111"+$("#hidUsers").val());
             gridlist = $("#divDataUserList").ligerGrid({
                 height: '80%',
                 columns: [
@@ -143,7 +174,7 @@
                 { display: '接通量', name: 'F_JTCount', width: 100 },
                 { display: '呼出量', name: 'F_HCCount', width: 100 },
                 { display: '呼出接通量', name: 'F_HCJTCount', width: 90 }
-                ], url: '/telmanage/ajax/seatmonitoring.ashx?action=getuserslist?users=' + $("#hidUsers").val(), pageSize: 10, rownumbers: true
+                ], url: '/telmanage/ajax/seatmonitoring.ashx?action=getuserslist&users=' + $("#hidUsers").val(), pageSize: 10, rownumbers: true
 
             });
             gridlist.changePage('first');

code/BaseCallCenter.Web/telmanage/seatmonitoringlistnew.aspx.cs

@@ -21,21 +21,18 @@ namespace HySoft.BaseCallCenter.Web.telmanage
         private void BindPage()
         {
             List<Model.T_Sys_UserAccount> userlist = new BLL.T_Sys_UserAccount().GetModelList(" F_SeatFlag=1 and F_DeleteFlag=0 ");
-            List<Model.T_Call_CallRecords> calllist = new BLL.T_Call_CallRecords().GetModelList("");
+            //List<Model.T_Call_CallRecords> calllist = new BLL.T_Call_CallRecords().GetModelList("");
             labCount.Text = userlist.Count.ToString();//坐席数量
-            labOnLineCount.Text = "";//在线人数
-            labFreeCount.Text = "";//空闲人数
-            labTalkCount.Text = "";//通话人数
+            
 
             labDQJX.Text = "";//当前进线量
-            labZTJX.Text = "";//整体进线量
             labCXDD.Text = "";//持线等待量
             labZDBF.Text = "";//最大并发量
 
-            
-            labJT.Text = calllist.Where(c => c.CallState == 1).Count().ToString();//接通量
-            labHC.Text = calllist.Where(c => c.CallType == 1).Count().ToString();//呼出量
-            labHCJT.Text = calllist.Where(c => c.CallType == 1 && c.CallState == 1).Count().ToString();//呼出接通量
+            //labZTJX.Text = calllist.Where(c => c.CallType == 0).Count().ToString(); ;//整体进线量
+            //labJT.Text = calllist.Where(c => c.CallState == 1).Count().ToString();//接通量
+            //labHC.Text = calllist.Where(c => c.CallType == 1).Count().ToString();//呼出量
+            //labHCJT.Text = calllist.Where(c => c.CallType == 1 && c.CallState == 1).Count().ToString();//呼出接通量
         }
     }
 }