clq1010
/
UU_CallCenter


			
							12345678910111213141516171819202122232425262728293031323334353637383940414243444546474849505152535455565758596061626364656667686970717273747576777879808182838485868788899091929394959697989910010110210310410510610710810911011111211311411511611711811912012112212312412512612712812913013113213313413513613713813914014114214314414514614714814915015115215315415515615715815916016116216316416516616716816917017117217317417517617717817918018118218318418518618718818919019119219319419519619719819920020120220320420520620720820921021121221321421521621721821922022122222322422522622722822923023123223323423523623723823924024124224324424524624724824925025125225325425525625725825926026126226326426526626726826927027127227327427527627727827928028128228328428528628728828929029129229329429529629729829930030130230330430530630730830931031131231331431531631731831932032132232332432532632732832933033133233333433533633733833934034134234334434534634734834935035135235335435535635735835936036136236336436536636736836937037137237337437537637737837938038138238338438538638738838939039139239339439539639739839940040140240340440540640740840941041141241341441541641741841942042142242342442542642742842943043143243343443543643743843944044144244344444544644744844945045145245345445545645745845946046146246346446546646746846947047147247347447547647747847948048148248348448548648748848949049149249349449549649749849950050150250350450550650750850951051151251351451551651751851952052152252352452552652752852953053153253353453553653753853954054154254354454554654754854955055155255355455555655755855956056156256356456556656756856957057157257357457557657757857958058158258358458558658758858959059159259359459559659759859960060160260360460560660760860961061161261361461561661761861962062162262362462562662762862963063163263363463563663763863964064164264364464564664764864965065165265365465565665765865966066166266366466566666766866967067167267367467567667767867968068168268368468568668768868969069169269369469569669769869970070170270370470570670770870971071171271371471571671771871972072172272372472572672772872973073173273373473573673773873974074174274374474574674774874975075175275375475575675775875976076176276376476576676776876977077177277377477577677777877978078178278378478578678778878979079179279379479579679779879980080180280380480580680780880981081181281381481581681781881982082182282382482582682782882983083183283383483583683783883984084184284384484584684784884985085185285385485585685785885986086186286386486586686786886987087187287387487587687787887988088188288388488588688788888989089189289389489589689789889990090190290390490590690790890991091191291391491591691791891992092192292392492592692792892993093193293393493593693793893994094194294394494594694794894995095195295395495595695795895996096196296396496596696796896997097197297397497597697797897998098198298398498598698798898999099199299399499599699799899910001001100210031004100510061007100810091010101110121013101410151016101710181019102010211022102310241025102610271028102910301031103210331034103510361037103810391040104110421043104410451046104710481049105010511052105310541055105610571058105910601061106210631064106510661067106810691070107110721073107410751076107710781079108010811082108310841085108610871088108910901091109210931094109510961097109810991100110111021103110411051106110711081109111011111112111311141115111611171118111911201121112211231124112511261127112811291130113111321133113411351136113711381139114011411142114311441145114611471148114911501151115211531154115511561157115811591160
							<%@ Page Language="C#" AutoEventWireup="true" CodeBehind="default.aspx.cs" Inherits="HySoft.BaseCallCenter.Web._default" %>

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
    <title>UU跑腿呼叫中心管理系统</title>
    <link href="../scripts/ui/skins/Aqua/css/ligerui-all.css" rel="stylesheet" type="text/css" />
    <script src="../scripts/jquery/jquery-1.3.2.min.js" type="text/javascript"></script>
    <script src="../scripts/ui/js/ligerBuild.min.js" type="text/javascript"></script>
    <script src="../scripts/function.js" type="text/javascript"></script>
    <script src="../scripts/ui/js/ligerui.min.js" type="text/javascript"></script>
    <link href="../images/style.css" rel="stylesheet" type="text/css" />
    <script type="text/javascript" src="seatformjs/ocxopt.js"></script>
    <script src="seatformjs/formopt.js" type="text/javascript"></script>
    <script type="text/javascript">
        /*
        操作ligerui控件 左侧菜单及tab页面操作
        */
        //框架操作
        var tab = null;
        var accordion = null;
        var tree = null;
        $(function () {
            //页面布局
            $("#global_layout").ligerLayout({ leftWidth: 180, height: '100%', topHeight: 65, bottomHeight: 24, allowTopResize: false, allowBottomResize: false, allowLeftCollapse: true, onHeightChanged: f_heightChanged });

            var height = $(".l-layout-center").height();

            //Tab
            $("#framecenter").ligerTab({ height: height });

            //左边导航面板
            $("#global_left_nav").ligerAccordion({ height: height - 25, speed: null });

            $(".l-link").hover(function () {
                $(this).addClass("l-link-over");
            }, function () {
                $(this).removeClass("l-link-over");
            });

            //快捷菜单
            var menu = $.ligerMenu({ width: 120, items:
		    [
			    { text: '管理首页', click: itemclick },
			    { text: '修改密码', click: itemclick },
			    { line: true },
			    { text: '关闭菜单', click: itemclick }
		    ]
            });
            $("#tab-tools-nav").bind("click", function () {
                var offset = $(this).offset(); //取得事件对象的位置
                menu.show({ top: offset.top + 27, left: offset.left - 120 });
                return false;
            });
            InitTree();
            tab = $("#framecenter").ligerGetTabManager();
            accordion = $("#global_left_nav").ligerGetAccordionManager();
            $("#pageloading_bg,#pageloading").hide();

            //消息提示框
            showcount();
            vtimeinterval = window.setInterval(showcount, 10000);
        });

        function InitTree() {
            var HdModuleFunIdCount = $("#HdModuleFunIdCount").val();
            for (var i = 1; i <= HdModuleFunIdCount; i++) {
                $("#tree" + i.toString() + "").ligerTree({
                    checkbox: false,
                    nodeWidth: 135,
                    onClick: function (node) {
                        if (!node.data.url) return;
                        var tabid = $(node.target).attr("tabid");
                        if (!tabid) {
                            tabid = new Date().getTime();
                            $(node.target).attr("tabid", tabid)
                        }
                        f_addTab("frame_"+node.data.id, node.data.text, node.data.url);
//                        if (node.data.id == "zxjkgl") {
//                            f_addTab("zxjkgl", node.data.text, node.data.url);
//                        }
//                        else {
//                            f_addTab(tabid, node.data.text, node.data.url);
//                        }
                    }
                });
            }
        }

        //快捷菜单回调函数
        function itemclick(item) {
            switch (item.text) {
                case "管理首页":
                    f_addTab('home', '管理中心', 'center.aspx');
                    break;
                case "快捷导航":
                    //调用函数
                    break;
                case "修改密码":
                    ChangePwd();
                    break;
                default:
                    //关闭窗口
                    break;
            }
        }
        function ChangePwd() {
            //testfun();
            //f_addTab('manager_pwd', '修改密码', 'rightsmanage/userpsdedit.aspx');
            var ResetPass = document.getElementById("hfUserId").value;
            OpenWindowShow('sysmanage/userResetPasswod.aspx?ResetPass=' + ResetPass, '修改密码', 500, 380);
        }
        function OpenWindowShow(Url, Title, Width, Height) {
            $.ligerDialog.open({ title: Title, url: Url, height: Height, width: Width, isResize: true, modal: true, buttons: [
                { text: '关闭', onclick: function (item, dialog) { dialog.close(); } }
             ], isResize: true
            });
        }
        function f_heightChanged(options) {
            if (tab)
                tab.addHeight(options.diff);
            if (accordion && options.middleHeight - 24 > 0)
                accordion.setHeight(options.middleHeight - 24);
        }
        //添加Tab，可传3个参数
        function f_addTab(tabid, text, url, iconcss) {
            if (!tab.isTabItemExist(tabid)) {
                if (arguments.length == 4) {
                    tab.addTabItem({ tabid: tabid, text: text, url: url, iconcss: iconcss });
                } else {
                    tab.addTabItem({ tabid: tabid, text: text, url: url });
                }
            }
            else {
                tab.selectTabItem(tabid);
                //如果不想点击左侧菜单的选项 刷新页面，屏蔽下方代码就可以
                ligerReloadFrame(tabid);
            }
        }


        //刷新加载LigerUI当前选项卡
        function ligerReloadFrame() {
            var win = $(document.getElementById(top.tab.selectedTabId))
            win.attr('src', win.attr('src'));
        }

        //刷新指定的LigerUI选项卡
        function ligerReloadFrame(tabid) {
            var win = $(document.getElementById(tabid))
            win.attr('src', win.attr('src'));
        }


        //删除Tab，通过tabid
        function f_removeTab(tabid) {
            if (tab.isTabItemExist(tabid)) {
                tab.removeTabItem(tabid);
            }
        }
        //提示Dialog并关闭Tab
        function f_errorTab(tit, msg) {
            $.ligerDialog.open({
                isDrag: false,
                allowClose: false,
                type: 'error',
                title: tit,
                content: msg,
                buttons: [{
                    text: '确定',
                    onclick: function (item, dialog, index) {
                        //查找当前iframe名称
                        var itemiframe = "#framecenter .l-tab-content .l-tab-content-item";
                        var curriframe = "";
                        $(itemiframe).each(function () {
                            if ($(this).css("display") != "none") {
                                curriframe = $(this).attr("tabid");
                                return false;
                            }
                        });
                        if (curriframe != "") {
                            tab.removeTabItem(curriframe);
                            dialog.close();
                        }
                    }
                }]
            });
        }
        function userExit() {
            var re = "";
            var usercode = document.getElementById("lblAgentCode").innerHTML;
            $.ajax({
                type: 'get',
                //url: 'telmanage/ajax/telrecords.ashx?action=getreasoncount&usercode=' + usercode,
                url: 'telmanage/ajax/telrecords.ashx?action=getreasoncount',
                dataType: 'html',
                success: function (res) {
                    if (res == "1") {
                        re = "当前有未点选记录，确定要退出吗？";
                        
                    }
                    else {
                        re = "确定要退出吗？";
                    }

                    $.ligerDialog.confirm(re, "提示信息", function (result) {
                        if (result) {
                            try {
                                if (document.getElementById("txtIsAgent").value == "true") {
                                    OCX_AgentLogOut();
                                }
                            }
                            catch (e) {
                            }
                            __doPostBack('lbtnExit', '');
                        }
                    });
                }
            });
        }
        document.oncontextmenu = function (e) { return false; }
    </script>
    <script type="text/javascript">
        //图片操作
        //切换头部文件
        function backImgOver(num, obj) {
            var st = obj.attributes["ostate"].value;
            if (st == "1") {
                obj.src = "../images/totle/" + num + "1.png";
            }
            else {
                obj.src = "../images/totle/" + num + "3.png";
            }
        }
        function backOutImg(num, obj) {
            var st = obj.attributes["ostate"].value;
            if (st == "1") {
                obj.src = "../images/totle/" + num + "2.png";
            }
            else {
                obj.src = "../images/totle/" + num + "3.png";
            }
        }
        function setLinkStatus(str) {

            var imgServerState = document.getElementById("imgServerState");
            if (str == "True") {
                imgServerState.src = "../images/server1.png";
                imgServerState.alt = "签入";
                ServerResInfo("服务签入");
            }
            else {
                imgServerState.src = "../images/server0.png";
                imgServerState.alt = "未签入";
                ServerResInfo("服务未签入");
                //AutographJoin();
            }
        }
        function setAgentStatus(str) {
            var imgAgentState = document.getElementById("imgAgentState");
            switch (str) {
                case "离席":
                    imgAgentState.src = "../images/zx2.png";
                    imgAgentState.alt = "未登录";
                    ServerResInfo("坐席未登录");
                    break;
                case "空闲":
                    imgAgentState.src = "../images/zx1.png";
                    imgAgentState.alt = "空闲";
                    ServerResInfo("坐席空闲");
                    break;
                case "忙":
                    imgAgentState.src = "../images/zx3.png";
                    imgAgentState.alt = "忙";
                    ServerResInfo("坐席忙");
                    break;
                case "业务处理":
                    imgAgentState.src = "../images/zx4.png";
                    imgAgentState.alt = "业务处理";
                    ServerResInfo("业务处理");
                    break;
            }
        }
        function ServerResInfo(res) {
            //document.getElementById("spanServerRes").innerHTML = res;
        }
        //变换图标 挂断转满意度 .外乎。置忙。置闲。三方通话。转移。保持。接回
        function Form_setWinfromenble(begd, beMakeCall, bezm, bezx, bebc, bejh, beqr, beqc) {
            //function Form_setWinfromenble(begd, beMakeCall, bezm, bezx, behy, beTransfer, bebc, bejh, beqr, beqc) {
            if (begd == "True") {
                OptByName("gd");
            }
            else {

                OptNullByName("gd");
            }


            if (beMakeCall == "True") {
                OptByName("wh");
            }
            else {
                OptNullByName("wh");
            }

            if (bezm == "True") {//示忙可以用
                OptByName("zm");
            }
            else {
                OptNullByName("zm");
            }

            if (bezx == "True") {//示闲可以用
                OptByName("zx");
            }
            else {
                OptNullByName("zx");
            }

            //if (behy == "True") {
            //    OptByName("dfth");
            //}
            //else {
            //    OptNullByName("dfth");
            //}

            //if (beTransfer == "True") {
            //    OptByName("zy");
            //}
            //else {
            //    OptNullByName("zy");
            //}

            if (bebc == "True") {
                OptByName("bc");
            }
            else {
                OptNullByName("bc");
            }

            if (bejh == "True") {
                OptByName("jh");
            }
            else {
                OptNullByName("jh");
            }
            if (beqr == "True") {
                OptByName("qr");
            }
            else {
                OptNullByName("qr");
            }
            if (beqc == "True") {
                OptByName("qc");
            }
            else {
                OptNullByName("qc");
            }
        }
        function OptNull() {
            document.getElementById("gd").src = "../images/totle/gd3.png";
            document.getElementById("wh").src = "../images/totle/wh3.png";
            document.getElementById("zm").src = "../images/totle/zm3.png";
            document.getElementById("zx").src = "../images/totle/zx3.png";
            document.getElementById("dfth").src = "../images/totle/dfth3.png";
            document.getElementById("zy").src = "../images/totle/zy3.png";
            document.getElementById("bc").src = "../images/totle/bc3.png";
            document.getElementById("jh").src = "../images/totle/jh3.png";
            document.getElementById("qr").src = "../images/totle/qr3.png";
            document.getElementById("qc").src = "../images/totle/qc3.png";
            document.getElementById("gd").src = 0;
            document.getElementById("wh").src = 0;
            document.getElementById("zm").src = 0;
            document.getElementById("zx").src = 0;
            document.getElementById("dfth").src = 0;
            document.getElementById("zy").src = 0;
            document.getElementById("bc").src = 0;
            document.getElementById("jh").src = 0;
            document.getElementById("qr").src = 0;
            document.getElementById("qc").src = 0;
            document.getElementById("gd").style.cursor = "default";
            document.getElementById("wh").style.cursor = "default";
            document.getElementById("zm").style.cursor = "default";
            document.getElementById("zx").style.cursor = "default";
            document.getElementById("dfth").style.cursor = "default";
            document.getElementById("zy").style.cursor = "default";
            document.getElementById("bc").style.cursor = "default";
            document.getElementById("jh").style.cursor = "default";
            document.getElementById("qr").style.cursor = "default";
            document.getElementById("qc").style.cursor = "default";
        }

        function OptNullByName(name) {
            var obj = document.getElementById(name);
            obj.src = "../images/totle/" + name + "3.png";
            obj.attributes["ostate"].value = 0;
            //obj.ostate = 0;
            obj.style.cursor = "default";
        }

        function OptByName(name) {
            var obj = document.getElementById(name);
            obj.src = "../images/totle/" + name + "2.png";
            obj.attributes["ostate"].value = 1;
            //obj.ostate = 1;
            obj.style.cursor = "hand";
        }
    </script>
    <script type="text/javascript">
        ///转移
        function PhoneCallZY(tel) {
            try {
                var callinphone = document.getElementById("forZYnumber").value;
                //alert(tel+"----"+callinphone);
                OCX_TransferToPhone(tel, callinphone);
            }
            catch (e) {
                $.ligerDialog.error(e.message);
            }
        }
        ///多方通话
        function PhoneCallDFTH(tel) {
            try {
                var callinphone = document.getElementById("forZYnumber").value;
                //alert(tel+"----"+callinphone);
                OCX_ThirdParty(tel, callinphone);
            }
            catch (e) {
                $.ligerDialog.error(e.message);
            }
        }
        ///工单接单时候调用的外呼方法
        function PhoneCallOutJD(type, tel, workorderid) {
            becallout = true;
            becallcome = false;
            //添加外呼记录
            var userid = document.getElementById("txtAgentId").value;
            var usercode = document.getElementById("lblAgentCode").innerHTML;
            var username = document.getElementById("lblAgentName").innerHTML;
            var extnumber = document.getElementById("lblAgentExt").innerHTML;
            username = encodeURI(username);
            $.ligerDialog.waitting('开始呼叫...');
            $.ajax({
                type: 'get',
                url: '../telmanage/ajax/telrecords.ashx?action=callout&phone=' + tel + "&workorderid=" + workorderid + "&userid=" + userid + "&usercode=" + usercode + "&username=" + username + "&extnumber" + extnumber,
                dataType: 'html',
                success: function (res) {
                    try {
                        var DialIsOK = false;
                        var arr = res.split('|');
                        document.getElementById("CallHjbh").value = arr[2];
                        //成功执行外呼叫
                        if (arr[0] == "1") {   //呼叫内部（座席）电话
                            //2015-04-20
                            becallout = true;
                            becallcome = false;
                            DialIsOK = OCX_CallOut(5, "", arr[1]);
                        }
                        else {   //呼叫外部电话
                            DialIsOK = OCX_CallOut(5, "", "9" + arr[1]);
                        }
                        if (DialIsOK != true) {
                            $.ligerDialog.error('外呼失败');
                        }
                    } catch (e) {
                        $.ligerDialog.error(e.message);
                    }
                    $.ligerDialog.closeWaitting();
                }
            });
        }
        ///外呼
        function PhoneCallOut(type, tel) {
            becallout = true;
            becallcome = false;
            //添加外呼记录
            var userid = document.getElementById("txtAgentId").value;
            var usercode = document.getElementById("lblAgentCode").innerHTML;
            var username = document.getElementById("lblAgentName").innerHTML;
            var extnumber = document.getElementById("lblAgentExt").innerHTML;
            username = encodeURI(username);
            $.ligerDialog.waitting('开始呼叫...');
            $.ajax({
                type: 'get',
                url: '../telmanage/ajax/telrecords.ashx?action=callout&phone=' + tel + "&userid=" + userid + "&usercode=" + usercode + "&username=" + username + "&extnumber" + extnumber,
                dataType: 'html',
                success: function (res) {
                    try {
                        var DialIsOK = false;
                        var arr = res.split('|');
                        document.getElementById("CallHjbh").value = arr[2];
                        //成功执行外呼叫
                        if (arr[0] == "1") {   //呼叫内部（座席）电话
                            //2015-04-20
                            becallout = true;
                            becallcome = false;
                            DialIsOK = OCX_CallOut(5, "", arr[1]);
                        }
                        else {   //呼叫外部电话
                            DialIsOK = OCX_CallOut(5, "", "9" + arr[1]);
                        }
                        if (DialIsOK != true) {
                            $.ligerDialog.error('外呼失败');
                        }
                    } catch (e) {
                        $.ligerDialog.error(e.message);
                    }
                    $.ligerDialog.closeWaitting();
                }
            });
        }
        var hfcallstate = false;
        var outtype = "";
        function SetCallState(state) {
            hfcallstate = state;
        }
        function GetCallOutHFRes() {
            if (hfcallstate) {
                hfcallstate = false;
                return true;
            }
            else {
                return false;
            }
        }
        ///外呼
        function PhoneCallOutHF(type, tel, hfid) {
            becallout = true;
            becallcome = false;
            hfcallstate = false;
            outtype = "hf";
            //添加外呼记录
            var userid = document.getElementById("txtAgentId").value;
            var usercode = document.getElementById("lblAgentCode").innerHTML;
            var username = document.getElementById("lblAgentName").innerHTML;
            var extnumber = document.getElementById("lblAgentExt").innerHTML;
            var timeno = new Date().getTime();
            username = encodeURI(username);
            $.ligerDialog.waitting('开始呼叫...');
            $.ajax({
                type: 'get',
                url: '../telmanage/ajax/telrecords.ashx?action=callouthf&hfid=' + hfid + '&phone=' + tel + "&userid=" + userid + "&usercode=" + usercode + "&username=" + username + "&extnumber" + extnumber + "&timeno=" + timeno,
                dataType: 'html',
                success: function (res) {
                    try {
                        var DialIsOK = false;
                        var arr = res.split('|');
                        document.getElementById("CallHjbh").value = arr[2];
                        //成功执行外呼叫
                        if (arr[0] == "1") {   //呼叫内部（座席）电话
                            //2015-04-20
                            becallout = true;
                            becallcome = false;
                            DialIsOK = OCX_CallOut(5, "", arr[1]);
                        }
                        else {   //呼叫外部电话
                            DialIsOK = OCX_CallOut(5, "", "9" + arr[1]);
                        }
                        if (DialIsOK != true) {
                            $.ligerDialog.error('外呼失败');
                        }
                    } catch (e) {
                        $.ligerDialog.error(e.message);
                    }
                    $.ligerDialog.closeWaitting();
                }
            });
        }
        function OpenWindowShow1(Url, Title, Width, Height) {
            $.ligerDialog.open({ title: Title, url: Url, height: Height, width: Width, isResize: true, modal: true, buttons: [
                { text: '关闭', onclick: function (item, dialog) { dialog.close(); AgentFree(); } }
             ], isResize: true
            });
        }
        function OptClick(name) {
            var obj = document.getElementById(name);
            if (obj.attributes["ostate"].value != 0) {
                switch (name) {
                    case "gd":
                        button_ReleaseAnswer();
                        //挂断
                        break;
                    case "wh":
                        //外呼先示忙
                        //AgentBusy();
                        //otype 1外呼 2转移 3多方通话
                        OpenWindowShow1('telmanage/calloutopt.aspx?otype=1', '电话外呼', 800, 500);
                        break;
                    case "zm":
                        //示忙
                        AgentBusy();
                        break;
                    case "zx":
                        AgentFree();
                        break;
                    case "dfth":
                        //多方会话
                        OpenWindowShow1('telmanage/calloutopt.aspx?otype=3', '多方通话', 800, 500);
                        break;
                    case "zy":
                        //转移
                        OpenWindowShow1('telmanage/calloutopt.aspx?otype=2', '电话转移', 800, 500);

                        break;
                    case "bc":
                        //保持
                        button_KeepCall(); //保持方法
                        break;
                    case "jh":
                        //接回
                        button_GetKeepCall();
                        break;
                    case "qr":
                        //签入
                        button_QRCall();
                        break;
                    case "qc":
                        //签出
                        button_QCCall();
                        break;
                }
            }
        }

        //签入
        function button_QRCall() {
            Init();

        }

        //签出
        function button_QCCall() {
            try {
                var result = OCX_AgentLogOut();
            }
            catch (e) {
                document.getElementById("spanServerRes").innerHTML = e.message;
            }
        }

        //转移
        function ZYhj(callnumber) {
            var zyzj = document.getElementById("forZYnumber").value;

            if (zyzj != "") {
                Form_setWinfromenble("false", "True", "True", "false", "false", "false", "false", "True");
                //Form_setWinfromenble("false", "false", "false", "false", "false", "false", "false", "false", "false", "false");
            }
            else {
                alert("转移失败！");
            }
        }

        //释放呼叫  2.1.8
        function button_ReleaseAnswer() {//挂机
            try {
                //MydTransToIVR();
            }
            catch (e) { }
            try {
                var rtn = OCX_Hangup();
            }
            catch (e) { }
        }
        //满意度
        function MydTransToIVR() {
            var rtn = OCX_TransferToIVR("8897","");
        }

        //座席示忙 2.1.12
        function AgentBusy() {
            //将座席状态设置为忙态。
            var rtn = OCX_SetBusy();
            //2014-10-22
            becallout = true;
            becallcome = false;
        }

        //座席示闲 2.1.13
        function AgentFree() {
            //将座席状态设置为闲态。
            var rtn = OCX_SetFree();
            //2014-10-22
            becallout = false;
            becallcome = true;
            return rtn;
        }

        //保持呼叫 2.1.17	
        function button_KeepCall() {
            //该方法把座席正在通话的普通语音呼叫保持（只对语音呼叫有效）。
            var rtn = OCX_Hold();
        }

        //取保持  2.1.18
        function button_GetKeepCall() {
            //查询座席当前保持的所有语音呼叫
            var rtn = OCX_UnHold();
        }

        function buttonCallNew(telNum) {
            becallout = true;
            becallcome = false;
            var strHjbhout = AjaxPost("../WinIVR/GetAjaxPageInf.aspx?PgType=3&tel=" + telNum); //呼叫编号
            document.getElementById("CallHjbh").value = strHjbhout;
            //判断电话是本地还是外地的
            var callNumberNew = "";
            var res = _framepage_headframe.getPhone(telNum);

            if (res != "") {

                callNumberNew = res.value;
            }
            button_CallOut(callNumberNew, strHjbhout);
        }

        //外呼事件 2.1.7
        function button_CallOut(callnumber, hjbh) {
            var res = true;
            var cssok = 0;
            cssok = OCX_CallOut(5, "", callnumber);
            if (cssok == "0") {
                res = true;
            }
            else {
                res = false;
            }
            return res;
        }

        //修改密码
        function updatePwd() {
            window.showModalDialog('../SysSettings/UserChangePassword.aspx', window, 'dialogWidth:350px;dialogHeight:200px;status:off;help:no;scrollbas:no;');
        }
        //重新登录
        function resetlogin() {

            var bol = window.confirm("确定要重新登录吗？");
            if (bol) {
                if (document.getElementById("txtIsAgent").value == "true") {
                    //button_QCCallNew();
                }
                window.open("../SignIn.aspx", "_top");
            }
        }

        //退出方法
        function relogout() {
            var bol = window.confirm("确定要退出登录吗？");
            if (bol) {
                AjaxPost("../WinIVR/GetAjaxPageInf.aspx?PgType=14");
                _framepage_headframe.UpdateLoginOutInfo(document.getElementById("hfUserId").value);
                top.close();
            }
        }
    </script>
    <script type="text/javascript">
        //电话操作
        var becallout = false; //呼出
        var becallcome = true; //来电
        var CallOutRecordIsWrite = false; //呼出记录是否已写入
        //
        var Phone = document.getElementById("Phone");

        //测试方法
        function testfun() {
            fun();
            //1000 * 60 * 5  是五分钟
            setInterval(fun, 1000 * 15);

        }
        var i = 0;
        function fun() {
            i++;
            if (i > 3)
            {return;}
            Form_callCommingCaller('13335140729', '1402107209-5226'+i); //13335140729
        }

        //消息总数
        var messagecount = 0;
        var vtimeinterval;
        function getcounts() {
            try {
                $.ajax({
                    type: 'get',
                    url: '/noticemanage/ajax/noticemanagelist.ashx?action=getwdcount',
                    data: { userid: document.getElementById("hfUserId").value },
                    dataType: 'html',
                    async: false,
                    cache: false,
                    success: function (res) {
                        if (res != "") {
                            document.getElementById("spanggCount").innerHTML = "公告" + res + "条";
                            document.getElementById("spanggCount").style.color = "red";
                        }
                        else {
                            document.getElementById("spanggCount").innerHTML = "公告";
                            document.getElementById("spanggCount").style.color = "#fff";
                        }
                    }
                });
            }
            catch (e) {
                $.ligerDialog.error("加载失败，错误信息：" + e.Message);
            }
        }
        function showcount() {
            //centercount
            getcounts();
            
        }

        //初始化页面
        function Init() {
            //show();
            //url: '../telmanage/ajax/telrecords.ashx?action=insertCallLogs&serverip=' + document.getElementById("txtMostlyAddress").value + '&ctiusercode=' + document.getElementById("txtLabourNo").value,
            var typed = document.getElementById("HdIswin"); //是否是坐席用户
            if (typed.value == "true") {
                $.ligerDialog.waitting('电话服务连接中...');
                var states = "登陆成功";
                $.ajax({
                    type: 'get',
                    url: '../telmanage/ajax/telrecords.ashx?action=insertCallLogs&PgType=14&userid=' + document.getElementById("hfUserId").value + "&usercode=" + document.getElementById("txtLabourNo").value + "&des=" + encodeURI(states),
                    dataType: 'html',
                    success: function (res) {
                        InitPhoneBack();
                    }
                });
            }
            else {
                document.getElementById("spanServerRes").innerHTML = "非坐席登录";
            }
        }
        function InitPhoneBack() {
            Initialize();
        }
        function Initialize() {
            try {
//                alert("ip" + document.getElementById("txtMostlyAddress").value + "服务器类型" + document.getElementById("ServerType").value + "工号" + document.getElementById("txtLabourNo").value + "密码" + document.getElementById("pwd").value + "通讯进程号" + document.getElementById("txtPhoneID").value + "备用ip" + document.getElementById("txtSubordinationAddress").value);

                var result = OCX_AgentLogin(document.getElementById("txtMostlyAddress").value, document.getElementById("txtServerPort").value, document.getElementById("txtLabourNo").value, document.getElementById("txtAgentGroup").value, document.getElementById("txtPhoneNum").value);
            }
            catch (e) {
                document.getElementById("spanServerRes").innerHTML = e.message;
            }
            $.ligerDialog.closeWaitting();
        }
    </script>
</head>
<body onload="Init();" style="margin: 0px; padding: 0px; overflow: hidden;" scroll="no">
    <form id="form1" runat="server">
    <!-- 功能模块Id -->
    <input id="HdModuleFunIdCount" runat="server" style="display: none;" value="0" /><asp:HiddenField ID="ismonitoring" runat="server" Value="false" />
    <asp:HiddenField ID="HdIswin" runat="server" Value="fase" />
    <asp:HiddenField ID="UserID" runat="server" Value="fase" />
    <asp:HiddenField ID="hfUserId" runat="server" />
    <%--（用于初始化用的信息）--%>
    <input id="txtMostlyAddress" runat="server" type="hidden" value="192.168.172.50" /><%--（主用CTI服务器IP）--%>
    <input id="ServerType" type="hidden" runat="server" value="20" /><%--（服务器类型）--%>
    <input id="txtLabourNo" runat="server" type="hidden" value="8011" /><%--<%=Request.Cookies["ID"].Value %>（工号）--%>
    <input id="pwd" type="hidden" runat="server" value="000000" /><%--<%=Request.Cookies["ID"].Value %>（密码）--%>
    <input id="txtPhoneID" runat="server" type="hidden" value="43" /><%--（通讯进程号）--%>
    <input id="txtSubordinationAddress" runat="server" type="hidden" value="192.168.172.50" /><%--（备用CTI服务器IP）--%>
    <input id="txtIsAgent" runat="server" style="display: none;" value="" />
    <!-- 是否具有话务功能，是否坐席登录 -->
    <input id="txtAgentId" runat="server" style="display: none;" value="0" /><!-- 坐席ID -->
    <input id="txtAgentName" runat="server" style="display: none;" value="" />
    <input id="txtAgentRight" runat="server" style="display: none;" value="" />
    <input id="txtAgentGroup" runat="server" style="display: none;" value="10" />
    <input id="txtServerPort" runat="server" style="display: none;" value="" />
    <!-- 坐席权限 -->
    <%--（用于登录的信息）--%>
    <input id="SeatType" type="hidden" runat="server" value="4" /><%--<%=Request.Cookies["SkillSet"].Value %>（坐席类型）--%>
    <input id="txtPhoneNum" runat="server" type="hidden" value="86010" /><%--<%=Request.Cookies["ExtNum"].Value %>（分机号）--%>
    <input id="keepcall" type="hidden" value="" />
    <%--（keep号码）--%>
    <input id="txtLabourwork" runat="server" type="hidden" value="" /><%--（登录工号）--%>
    <input id="passwd" runat="server" type="hidden" value="" /><%--（登录坐席密码）--%>
    <input id="hjbh" type="hidden" runat="server" value="" /><%--（外乎呼叫编号）--%>
    <input id="CallHjbh" type="hidden" runat="server" value="" /><%--（来电呼叫编号）--%>
    <input id="forZYnumber" type="hidden" runat="server" value="" /><%--（用来存储来电号码--%>
    <input id="callnum" type="hidden" runat="server" value="" /><%--（来电主叫号码）--%>
    <div class="pageloading_bg" id="pageloading_bg">
    </div>
    <div id="pageloading">
        数据加载中，请稍等...</div>
    <div id="global_layout" class="layout" style="width: 100%">
        <!--头部-->
        <div position="top">
            <div style="width: 100%;" class="header">
                <div class="header_box">
                    <table cellpadding="0" cellspacing="0" border="0" width="100%">
                        <tr>
                            <td align="left">
                                <div style="float: left;">
                                    <a class="logo">Logo</a></div>
                            </td>
                            <td align="center">
                                <div style="float: left; padding-top: 5px; font-size: 15pt; color: White; font-weight: bold;
                                    padding-left: 10px; padding-left: 10px;" id="TelToolBar">
                                    <span id="spanTel"><a style="cursor: pointer">
                                        <img id="gd" ostate="0" src="../images/totle/gd3.png" onclick="OptClick('gd')" onmouseout="backOutImg('gd',this)"
                                            onmouseover="backImgOver('gd',this)" /></a> <a style="cursor: pointer; margin-left: 40px">
                                                <img id="wh" ostate="0" src="../images/totle/wh3.png" onclick="OptClick('wh')" onmouseout="backOutImg('wh',this)"
                                                    onmouseover="backImgOver('wh',this)" /></a> <a style="cursor: pointer; margin-left: 40px">
                                                        <img id="zm" ostate="0" src="../images/totle/zm3.png" onclick="OptClick('zm')" onmouseout="backOutImg('zm',this)"
                                                            onmouseover="backImgOver('zm',this)" /></a> <a style="cursor: pointer; margin-left: 40px">
                                                                <img id="zx" ostate="0" src="../images/totle/zx3.png" onclick="OptClick('zx')" onmouseout="backOutImg('zx',this)"
                                                                    onmouseover="backImgOver('zx',this)" /></a> <%--<a style="cursor: pointer; margin-left: 25px">
                                                                        <img id="dfth" ostate="0" src="../images/totle/dfth3.png" onclick="OptClick('dfth')"
                                                                            onmouseout="backOutImg('dfth',this)" onmouseover="backImgOver('dfth',this)" /></a>
                                        <a style="cursor: pointer; margin-left: 25px">
                                            <img id="zy" ostate="0" src="../images/totle/zy3.png" onclick="OptClick('zy')" onmouseout="backOutImg('zy',this)"
                                                onmouseover="backImgOver('zy',this)" /></a>--%> <a style="cursor: pointer; margin-left: 40px">
                                                    <img id="bc" ostate="0" src="../images/totle/bc3.png" onclick="OptClick('bc')" onmouseout="backOutImg('bc',this)"
                                                        onmouseover="backImgOver('bc',this)" />
                                                </a><a style="cursor: pointer; margin-left: 40px">
                                                    <img id="jh" ostate="0" src="../images/totle/jh3.png" onclick="OptClick('jh')" onmouseout="backOutImg('jh',this)"
                                                        onmouseover="backImgOver('jh',this)" /></a> <a style="cursor: pointer; margin-left: 40px">
                                                            <img id="qr" ostate="0" src="../images/totle/qr3.png" onclick="OptClick('qr')" onmouseout="backOutImg('qr',this)"
                                                                onmouseover="backImgOver('qr',this)" /></a> <a style="cursor: pointer; margin-left: 40px">
                                                                    <img id="qc" ostate="0" src="../images/totle/qc3.png" onclick="OptClick('qc')" onmouseout="backOutImg('qc',this)"
                                                                        onmouseover="backImgOver('qc',this)" /></a>
                                        
                                         <%--<a style="margin-left: 30px">
                                                                    <img id="order" ostate="0" src="../images/totle/fg1.png" /></a>--%>

                                        <a style="cursor: pointer; margin-left: 250px">
                                                                    <img id="order" ostate="0" src="../images/totle/jsgd.png" onclick="f_addTab('workordersearch','工单查询','workordermanage/workordernew/WorkOrderSearch.aspx')" /></a>
                                        <a style="cursor: pointer; margin-left: 40px">
                                                                    <img id="ldyy" ostate="0" src="../images/totle/sgzd.png" onclick="f_addTab('workorderadd','手工制单','workordermanage/workordernew/workorderadd.aspx')"  /></a>
                                        <a style="cursor: pointer; margin-left: 40px">
                                                                    <img id="zsk" ostate="0" src="../images/totle/zsk.png" onclick="f_addTab('knowledgesearch','知识库查询','knowledgemanage/knowledgesearch.aspx')" /></a>
                                        <a style="cursor: pointer; margin-left: 40px">
                                                                    <img id="thjl" ostate="0" src="../images/totle/thjl3.png" onclick="f_addTab('callrecordlist','通话记录','telmanage/callrecordlist.aspx')" /></a>
                                         <%--<a  class="zx qiaofu" style="cursor: pointer; margin-left: 40px">
                                                                    <img id="ldyy" ostate="0" src="../images/totle/ldyy3.png" /></a>--%>
                                    </span>
                                </div>
                            </td>
                            <td align="right">
                                <div class="header_right">
                                    <span class="member"><b id="userInfo" runat="server"></b></span>工号：<asp:Label ID="lblAgentCode"
                                        runat="server" Text="0000" ForeColor="Red"></asp:Label>
                                    &nbsp;&nbsp; 姓名：<asp:Label ID="lblAgentName" runat="server" Text=""></asp:Label>
                                    <%--&nbsp;&nbsp; 分机号：--%><asp:Label ID="lblAgentExt" runat="server" Text="0000" style="display:none;" ForeColor="Red"></asp:Label>
                                    <br />
                                    <a href="javascript:f_addTab('noticelistview','公告查看','noticemanage/noticelistview.aspx')"><span id="spanggCount">公告</span></a> |
                                    <a href="javascript:f_addTab('home','管理中心','center.aspx')">管理中心</a> | <a href="javascript:ChangePwd();">
                                        修改密码</a> |
                                    <asp:LinkButton ID="lbtnExit" runat="server" OnClick="lbtnExit_Click"></asp:LinkButton>
                                    <a style="cursor: pointer" onclick="userExit()">安全退出</a>
                                </div>
                            </td>
                        </tr>
                    </table>
                </div>
            </div>
        </div>
        <!--左边-->
        <div position="left" title="管理菜单" id="global_left_nav">
            <%=GetFunTree() %>
        </div>
        <div position="center" id="framecenter" toolsid="tab-tools-nav">
            <div tabid="home" title="管理中心" iconcss="tab-icon-home" style="height: 300px">
                <iframe frameborder="0" name="sysMain" src="center.aspx"></iframe>
            </div>
        </div>
        <div position="bottom" class="footer">
            <div style="float: left; padding-left: 8px;" id="TelState">
                <div style="float: left; padding-top: 4px;">
                    服务状态：</div>
                <div style="float: left; padding-top: 3px;">
                    <img id="imgServerState" src="/images/server0.png" alt="未连接" /></div>
                <div style="float: left; padding-top: 3px;">
                    &nbsp;&nbsp;坐席状态：</div>
                <div style="float: left; padding-top: 3px;">
                    <img id="imgAgentState" src="/images/zx2.png" alt="未登录" /></div>
                <div style="float: left; padding-top: 3px;">
                    &nbsp;&nbsp;<span id="spanServerRes" style="color: Red"></span></div>
            </div>
            <div class="copyright" style="float: right; width: ">
                <span id="spanIVRInTelCount" style="color: Red;"></span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Copyright
                &copy; 华谊科技 All Rights Reserved.</div>
               <%-- 20150324薛广兴--%>
                   <div id="emessagecontent" style=" display:none;">
        <div style="width: 250px; height: 150px; font-size: 12px; font-family: '宋体'; background: url(images/kkback.gif) repeat-x 0px 0px;
            text-align: left; padding: 5px; border: 1px solid #8EC6D8;">
            <div style="width: 248px; height: 149px; background: url(images/kk_01.gif) repeat-x 0px 0px;
                border: 1px solid #C9C9C9; float: left;">
                <div style="width: 245px; height: 145px;">
                    <div style="width: 245px; height: 25px; text-align: left; padding: 5px 0px 0px 5px;
                        margin-bottom: 15px; float: left;">
                        <ul style="height: 18px; color: #E9B709; display: block; list-style-type: none; padding: 0px;
                            margin: 0px;">
                            <li style="display: inline; list-style-type: none; padding-right: 5px; font-size: 14px;
                                font-weight: bold; width: 150px; padding: 2px 0px 0px 10px; float: left;">提示</li>
                            <li style="display: inline; list-style-type: none; padding-right: 5px; font-size: 14px;
                                font-weight: bold; width: 9px; height: 9px; padding-top: 2px; float: right;">
                                <img src="images/close.gif" style="cursor: hand;" onclick="parent.oPopup.hide();"
                                    alt="关闭" /></li>
                        </ul>
                    </div>
                    <div style="width: 220px; margin: 0px 10px 5px 13px; line-height: 18px;">
                        <table border="0" cellpadding="0" cellspacing="0" width="230px" height="70px">
                            <tr>
                                <td align="center" style="color: Red;">
                                    <b><span id="countspan"></span></b>
                                </td>
                            </tr>
                        </table>
                    </div>
                </div>
            </div>
        </div>
    </div>
             <%-- 20150324薛广兴--%>
				<!--弹框-->
               
    </div>
    <script type="text/javascript">
        function telajaxopt(opturl) {
            var r = "";
            try {
                $.ajax({
                    type: 'get',
                    url: opturl,
                    dataType: 'html',
                    async: false,
                    cache: false,
                    success: function (res) {
                        r = res;
                    }
                });
            }
            catch (e) {
                $.ligerDialog.error(e.message);
            }
            return r;
        }
        //电话操作事件
        //话机状态改变事件
        function OnPhoneStatusNotify(status) {
            try {
                var _UserNo = document.getElementById("txtLabourNo").value;
                var _CallId = "";
                try {
                    Phone.QueryCallIDOnAgentEx(_UserNo);
                    for (i = 0; i < Phone.CallIDNum; i++) {
                        _CallId = Phone.GetCallIDByIdx(i);
//                        alert(_CallId);
                    }
                    Phone.QueryCallInfoEx(_CallId);
                }
                catch (e) {
                }
                /*
                0; //振铃
                1; //摘机
                2; //挂机
                */

                if (status == 0) {
                    if (becallcome) {
                        var telphone = Phone.CallInfoEx_Ani;
                        try {
                            var userid = document.getElementById("txtAgentId").value;
                            var usercode = document.getElementById("lblAgentCode").innerHTML;
                            var username = document.getElementById("lblAgentName").innerHTML;
                            var extnumber = document.getElementById("lblAgentExt").innerHTML;
                            //获取呼叫编号
                            var callid = telajaxopt("../telmanage/ajax/telrecords.ashx?action=getCallIdByPhone&telphone=" + telphone);
                            document.getElementById("CallHjbh").value = callid;
                            username = encodeURI(username);
                            telajaxopt("../telmanage/ajax/telrecords.ashx?action=zhenlingEvent&callid=" + callid + "&userid=" + userid + "&usercode=" + usercode + "&username=" + username + "&extnumber" + extnumber);   //更新摘机事件
                        } catch (e) {
                        }
                        Form_callCommingCaller(telphone, callid);
                    }
                    becallout = false;
                    becallcome = true;
                }
                else if (status == 1) {
                    //改变按钮图片
                    telajaxopt("../telmanage/ajax/telrecords.ashx?action=zhaijiEvent&callid=" + document.getElementById("CallHjbh").value); //更新摘机事件
                    //Form_setWinfromenble("True", "false", "false", "false", "True", "True", "True", "false", "false", "false");
                    Form_setWinfromenble("True", "false", "false", "false", "True", "false", "false", "false");
                    setAgentStatus("忙");

                }
                else if (status == 2) {
                    telajaxopt("../telmanage/ajax/telrecords.ashx?action=guajiEvent&callid=" + document.getElementById("CallHjbh").value); //更新挂机事件
                    //Form_setWinfromenble("false", "True", "True", "false", "false", "false", "false", "false", "false", "false");
                    Form_setWinfromenble("false", "True", "True", "false", "false", "false", "false", "false");
                    setAgentStatus("空闲");
                    //2014-10-22
                    becallout = false;
                    becallcome = true;
                }
            }
            catch (e) {
                $.ligerDialog.error(e.message);
            }
            //document.getElementById("spanServerRes").innerHTML = "状态：" + status;
        }
        //来电弹屏事件
        function Form_callCommingCaller(callerNum, CBnumber) {
            becallout = false;
            becallcome = true;
            document.getElementById("forZYnumber").value = callerNum;
            document.getElementById("callnum").value = callerNum;
            f_addTab('callin_' + CBnumber + callerNum, callerNum + '来电', '../telmanage/callinNew.aspx?callid=' + CBnumber + "&phone=" + callerNum);
            //f_addTab('callin_' + CBnumber + callerNum, callerNum + '来电', '../telmanage/callinopt.aspx?callid=' + CBnumber + "&phone=" + callerNum);

            //对接地址
            //var url = 'http://1.192.147.62:16666/HM/CallCenter/Login1824.aspx?Username=' + document.getElementById("txtLabourNo").value + '&password=8e13baf517a646be785f1ca8b7438c43&Media=' + CBnumber + '&callerno=' + callerNum + '&calltype=1';
            //f_addTab('callin_' + CBnumber, callerNum + '来电', 'outsysurl.aspx?outurl=' + escape(url));
        }
        //录音成功
        function Form_callComming(callerNum, parth) {
            telajaxopt("../telmanage/ajax/telrecords.ashx?action=luyinEvent&callid=" + document.getElementById("CallHjbh").value + "&path=" + parth);  //录音开始事件
            //Form_setWinfromenble("True", "false", "false", "false", "True", "True", "True", "false", "false", "false");
            Form_setWinfromenble("True", "false", "false", "false", "True", "false", "false", "false");
        }

        function getCallerNum() {
            var calnum = document.getElementById("callnum").value;
            return calnum;

        }
        function clearCallerNum() {
            document.getElementById("callnum").value = "";
        }
        function getCallHjbh() {
            var cid = document.getElementById("CallHjbh").value;
            return cid;
        }

        function clearCallHjbh() {
            document.getElementById("CallHjbh").value = "";
        }
        //添加话务日志
        function addcalllog(types, states) {
            var userid = document.getElementById("txtAgentId").value;
            var usercode = document.getElementById("lblAgentCode").innerHTML;
            var username = document.getElementById("lblAgentName").innerHTML;
            var extnumber = document.getElementById("lblAgentExt").innerHTML;
            var callid = document.getElementById("CallHjbh").value;

            telajaxopt("../telmanage/ajax/telrecords.ashx?action=insertCallLogs&PgType=" + types + "&userid=" + userid + "&usercode=" + usercode + "&des=" + encodeURI(states));
        }

		
    </script>
    <iframe src="iframeocx.aspx" name="iframeocx" frameborder="0" height="0" width="0" style="display:none;"></iframe>
    </form>
</body>
</html>