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T_Call_CallRecords.cs 9.4KB

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  1. /** 版本信息模板在安装目录下,可自行修改。
  2. * T_Call_CallRecords.cs
  3. *
  4. * 功 能: N/A
  5. * 类 名: T_Call_CallRecords
  6. *
  7. * Ver 变更日期 负责人 变更内容
  8. * ───────────────────────────────────
  9. * V0.01 2015/2/5 13:53:47 N/A 初版
  10. *
  11. * Copyright (c) 2012 Maticsoft Corporation. All rights reserved.
  12. *┌──────────────────────────────────┐
  13. *│ 此技术信息为本公司机密信息,未经本公司书面同意禁止向第三方披露. │
  14. *│ 版权所有:动软卓越(北京)科技有限公司              │
  15. *└──────────────────────────────────┘
  16. */
  17. using System;
  18. namespace HySoft.BaseCallCenter.Model
  19. {
  20. /// <summary>
  21. /// 通话记录表
  22. /// </summary>
  23. [Serializable]
  24. public partial class T_Call_CallRecords
  25. {
  26. public T_Call_CallRecords()
  27. {}
  28. #region Model
  29. private string _callid;
  30. private string _callnumber;
  31. private string _cusid;
  32. private string _cuscode;
  33. private int? _calltype=0;
  34. private int? _callstate;
  35. private int? _dealtype;
  36. private DateTime? _begintime= DateTime.Now;
  37. private DateTime? _ivrstarttime;
  38. private DateTime? _ivrendtime;
  39. private DateTime? _ringstarttime;
  40. private DateTime? _ringendtime;
  41. private DateTime? _talkstarttime;
  42. private DateTime? _talkendtime;
  43. private DateTime? _endtime= DateTime.Now;
  44. private int? _longtime;
  45. private int? _ivrlongtime;
  46. private int? _ringlongtime;
  47. private int? _talklongtime;
  48. private int? _userid;
  49. private string _usercode;
  50. private string _username;
  51. private string _extnumber;
  52. private string _filepath;
  53. private bool _isexitworkorder= false;
  54. private int? _isdeal=0;
  55. private int? _operatetype;
  56. private string _operateobject;
  57. private DateTime? _operatetime;
  58. private string _remark;
  59. private int? _myd;
  60. private int? _businesstype;
  61. private string _location;
  62. private int _callrecordsid;
  63. private DateTime? _waitstarttime;
  64. private DateTime? _waitendtime;
  65. private int? _waitlongtime = 0;
  66. private int? _nocallstate = 0;
  67. private int? _worktimesdiff;
  68. private int _f_zxreasonid;
  69. private int _f_lsreasonid;
  70. private int _f_zsreasonid;
  71. /// <summary>
  72. /// 呼叫编号
  73. /// </summary>
  74. public string CallId
  75. {
  76. set{ _callid=value;}
  77. get{return _callid;}
  78. }
  79. /// <summary>
  80. /// 来电号码
  81. /// </summary>
  82. public string CallNumber
  83. {
  84. set{ _callnumber=value;}
  85. get{return _callnumber;}
  86. }
  87. /// <summary>
  88. /// 客户id
  89. /// </summary>
  90. public string CusId
  91. {
  92. set{ _cusid=value;}
  93. get{return _cusid;}
  94. }
  95. /// <summary>
  96. /// 客户编号
  97. /// </summary>
  98. public string CusCode
  99. {
  100. set{ _cuscode=value;}
  101. get{return _cuscode;}
  102. }
  103. /// <summary>
  104. /// 呼叫类型,0呼入1呼出
  105. /// </summary>
  106. public int? CallType
  107. {
  108. set{ _calltype=value;}
  109. get{return _calltype;}
  110. }
  111. /// <summary>
  112. /// 呼叫状态,0:未接通电话1已接通电话
  113. /// </summary>
  114. public int? CallState
  115. {
  116. set{ _callstate=value;}
  117. get{return _callstate;}
  118. }
  119. /// <summary>
  120. /// 处理方式0:IVR处理1骚扰电话2自助服务3转值班电话4留言5呼损6人工处理
  121. /// </summary>
  122. public int? DealType
  123. {
  124. set{ _dealtype=value;}
  125. get{return _dealtype;}
  126. }
  127. /// <summary>
  128. /// 开始时间
  129. /// </summary>
  130. public DateTime? BeginTime
  131. {
  132. set{ _begintime=value;}
  133. get{return _begintime;}
  134. }
  135. /// <summary>
  136. /// ivr开始时间
  137. /// </summary>
  138. public DateTime? IvrStartTime
  139. {
  140. set{ _ivrstarttime=value;}
  141. get{return _ivrstarttime;}
  142. }
  143. /// <summary>
  144. /// ivr结束时间
  145. /// </summary>
  146. public DateTime? IvrEndTime
  147. {
  148. set{ _ivrendtime=value;}
  149. get{return _ivrendtime;}
  150. }
  151. /// <summary>
  152. /// 振铃开始时间
  153. /// </summary>
  154. public DateTime? RingStartTime
  155. {
  156. set{ _ringstarttime=value;}
  157. get{return _ringstarttime;}
  158. }
  159. /// <summary>
  160. /// 振铃结束时间
  161. /// </summary>
  162. public DateTime? RingEndTime
  163. {
  164. set{ _ringendtime=value;}
  165. get{return _ringendtime;}
  166. }
  167. /// <summary>
  168. /// 通话开始时间
  169. /// </summary>
  170. public DateTime? TalkStartTime
  171. {
  172. set{ _talkstarttime=value;}
  173. get{return _talkstarttime;}
  174. }
  175. /// <summary>
  176. /// 通话结束时间
  177. /// </summary>
  178. public DateTime? TalkEndTime
  179. {
  180. set{ _talkendtime=value;}
  181. get{return _talkendtime;}
  182. }
  183. /// <summary>
  184. /// 结束时间
  185. /// </summary>
  186. public DateTime? EndTime
  187. {
  188. set{ _endtime=value;}
  189. get{return _endtime;}
  190. }
  191. /// <summary>
  192. /// 总时长(s)
  193. /// </summary>
  194. public int? LongTime
  195. {
  196. set{ _longtime=value;}
  197. get{return _longtime;}
  198. }
  199. /// <summary>
  200. /// IVR时长(s)
  201. /// </summary>
  202. public int? IvrLongTime
  203. {
  204. set{ _ivrlongtime=value;}
  205. get{return _ivrlongtime;}
  206. }
  207. /// <summary>
  208. /// 振铃时长(s)
  209. /// </summary>
  210. public int? RingLongTime
  211. {
  212. set{ _ringlongtime=value;}
  213. get{return _ringlongtime;}
  214. }
  215. /// <summary>
  216. /// 通话时长(s)
  217. /// </summary>
  218. public int? TalkLongTime
  219. {
  220. set{ _talklongtime=value;}
  221. get{return _talklongtime;}
  222. }
  223. /// <summary>
  224. /// 坐席id
  225. /// </summary>
  226. public int? UserId
  227. {
  228. set{ _userid=value;}
  229. get{return _userid;}
  230. }
  231. /// <summary>
  232. /// 坐席工号
  233. /// </summary>
  234. public string UserCode
  235. {
  236. set{ _usercode=value;}
  237. get{return _usercode;}
  238. }
  239. /// <summary>
  240. /// 坐席姓名
  241. /// </summary>
  242. public string UserName
  243. {
  244. set{ _username=value;}
  245. get{return _username;}
  246. }
  247. /// <summary>
  248. /// 坐席分机号
  249. /// </summary>
  250. public string ExtNumber
  251. {
  252. set{ _extnumber=value;}
  253. get{return _extnumber;}
  254. }
  255. /// <summary>
  256. /// 用于获取录音的编号
  257. /// </summary>
  258. public string FilePath
  259. {
  260. set{ _filepath=value;}
  261. get{return _filepath;}
  262. }
  263. /// <summary>
  264. /// 是否录入工单
  265. /// </summary>
  266. public bool IsExitWorkOrder
  267. {
  268. set{ _isexitworkorder=value;}
  269. get{return _isexitworkorder;}
  270. }
  271. /// <summary>
  272. /// 是否处理0未处理1已处理2注销
  273. /// </summary>
  274. public int? IsDeal
  275. {
  276. set{ _isdeal=value;}
  277. get{return _isdeal;}
  278. }
  279. /// <summary>
  280. /// 操作类型,0正常1转移2三方通话
  281. /// </summary>
  282. public int? OperateType
  283. {
  284. set{ _operatetype=value;}
  285. get{return _operatetype;}
  286. }
  287. /// <summary>
  288. /// 操作目标
  289. /// </summary>
  290. public string OperateObject
  291. {
  292. set{ _operateobject=value;}
  293. get{return _operateobject;}
  294. }
  295. /// <summary>
  296. /// 操作时间
  297. /// </summary>
  298. public DateTime? OperateTime
  299. {
  300. set{ _operatetime=value;}
  301. get{return _operatetime;}
  302. }
  303. /// <summary>
  304. /// 备注
  305. /// </summary>
  306. public string Remark
  307. {
  308. set{ _remark=value;}
  309. get{return _remark;}
  310. }
  311. /// <summary>
  312. /// 满意度,1非常满意、2基本满意、3不满意
  313. /// </summary>
  314. public int? MYD
  315. {
  316. set{ _myd=value;}
  317. get{return _myd;}
  318. }
  319. /// <summary>
  320. /// IVR中选择的业务类型
  321. /// </summary>
  322. public int? BusinessType
  323. {
  324. set{ _businesstype=value;}
  325. get{return _businesstype;}
  326. }
  327. /// <summary>
  328. ///
  329. /// </summary>
  330. public string Location
  331. {
  332. set{ _location=value;}
  333. get{return _location;}
  334. }
  335. /// <summary>
  336. /// 来电自增Id
  337. /// </summary>
  338. public int CallRecordsId
  339. {
  340. set{ _callrecordsid=value;}
  341. get{return _callrecordsid;}
  342. }
  343. /// <summary>
  344. /// 排队开始时间
  345. /// </summary>
  346. public DateTime? WaitStartTime
  347. {
  348. set { _waitstarttime = value; }
  349. get { return _waitstarttime; }
  350. }
  351. /// <summary>
  352. /// 排队结束时间
  353. /// </summary>
  354. public DateTime? WaitEndTime
  355. {
  356. set { _waitendtime = value; }
  357. get { return _waitendtime; }
  358. }
  359. /// <summary>
  360. /// 排队时长
  361. /// </summary>
  362. public int? WaitLongTime
  363. {
  364. set { _waitlongtime = value; }
  365. get { return _waitlongtime; }
  366. }
  367. /// <summary>
  368. /// 未接通状态(0其他、1坐席未登录、2坐席忙、3振铃)
  369. /// </summary>
  370. public int? NoCallState
  371. {
  372. set { _nocallstate = value; }
  373. get { return _nocallstate; }
  374. }
  375. /// <summary>
  376. /// 与工作时间间隔秒数
  377. /// </summary>
  378. public int? WorkTimesDiff
  379. {
  380. set { _worktimesdiff = value; }
  381. get { return _worktimesdiff; }
  382. }
  383. /// <summary>
  384. /// 咨询来电原因ID
  385. /// </summary>
  386. public int F_ZXreasonid
  387. {
  388. get
  389. {
  390. return _f_zxreasonid;
  391. }
  392. set
  393. {
  394. _f_zxreasonid = value;
  395. }
  396. }
  397. /// <summary>
  398. /// 临时来电原因ID
  399. /// </summary>
  400. public int F_LSreasonid
  401. {
  402. get
  403. {
  404. return _f_lsreasonid;
  405. }
  406. set
  407. {
  408. _f_lsreasonid = value;
  409. }
  410. }
  411. /// <summary>
  412. /// 招商来电原因ID
  413. /// </summary>
  414. public int F_ZSreasonid
  415. {
  416. get
  417. {
  418. return _f_zsreasonid;
  419. }
  420. set
  421. {
  422. _f_zsreasonid = value;
  423. }
  424. }
  425. #endregion Model
  426. }
  427. }