UU跑腿标准版

T_Call_CallRecords_QC.cs 12KB

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  1. using System;
  2. using System.Collections.Generic;
  3. using System.Linq;
  4. using System.Text;
  5. namespace HySoft.BaseCallCenter.Model
  6. {
  7. /// <summary>
  8. /// 通话记录表
  9. /// </summary>
  10. [Serializable]
  11. public partial class T_Call_CallRecords_QC
  12. {
  13. public T_Call_CallRecords_QC()
  14. { }
  15. #region Model
  16. private string _callid;
  17. private string _callnumber;
  18. private string _cusid;
  19. private string _cuscode;
  20. private int? _calltype = 0;
  21. private int? _callstate;
  22. private int? _dealtype;
  23. private DateTime? _begintime = DateTime.Now;
  24. private DateTime? _ivrstarttime;
  25. private DateTime? _ivrendtime;
  26. private DateTime? _ringstarttime;
  27. private DateTime? _ringendtime;
  28. private DateTime? _talkstarttime;
  29. private DateTime? _talkendtime;
  30. private DateTime? _endtime = DateTime.Now;
  31. private int? _longtime;
  32. private int? _ivrlongtime;
  33. private int? _ringlongtime;
  34. private int? _talklongtime;
  35. private int? _userid;
  36. private string _usercode;
  37. private string _username;
  38. private string _extnumber;
  39. private string _filepath;
  40. private bool _isexitworkorder = false;
  41. private int? _isdeal = 0;
  42. private int? _operatetype;
  43. private string _operateobject;
  44. private DateTime? _operatetime;
  45. private string _remark;
  46. private int? _myd;
  47. private int? _businesstype;
  48. private string _location;
  49. private int _callrecordsid;
  50. private DateTime? _waitstarttime;
  51. private DateTime? _waitendtime;
  52. private int? _waitlongtime = 0;
  53. private int? _nocallstate = 0;
  54. private int? _worktimesdiff;
  55. private int? _f_qcstate = 0;
  56. private decimal? _f_qcscore = 0M;
  57. private string _f_qcremark;
  58. private int? _f_qcuserid;
  59. private string _f_qcusername;
  60. private DateTime? _f_qctime;
  61. private int? _f_qcisselect;
  62. private string _f_qcquestion;
  63. private string _f_qcadvise;
  64. /// <summary>
  65. /// 呼叫编号
  66. /// </summary>
  67. public string CallId
  68. {
  69. set { _callid = value; }
  70. get { return _callid; }
  71. }
  72. /// <summary>
  73. /// 来电号码
  74. /// </summary>
  75. public string CallNumber
  76. {
  77. set { _callnumber = value; }
  78. get { return _callnumber; }
  79. }
  80. /// <summary>
  81. /// 客户id
  82. /// </summary>
  83. public string CusId
  84. {
  85. set { _cusid = value; }
  86. get { return _cusid; }
  87. }
  88. /// <summary>
  89. /// 客户编号
  90. /// </summary>
  91. public string CusCode
  92. {
  93. set { _cuscode = value; }
  94. get { return _cuscode; }
  95. }
  96. /// <summary>
  97. /// 呼叫类型,0呼入1呼出
  98. /// </summary>
  99. public int? CallType
  100. {
  101. set { _calltype = value; }
  102. get { return _calltype; }
  103. }
  104. /// <summary>
  105. /// 呼叫状态,0:未接通电话1已接通电话
  106. /// </summary>
  107. public int? CallState
  108. {
  109. set { _callstate = value; }
  110. get { return _callstate; }
  111. }
  112. /// <summary>
  113. /// 处理方式0:IVR处理1骚扰电话2自助服务3转值班电话4留言5呼损6人工处理
  114. /// </summary>
  115. public int? DealType
  116. {
  117. set { _dealtype = value; }
  118. get { return _dealtype; }
  119. }
  120. /// <summary>
  121. /// 开始时间
  122. /// </summary>
  123. public DateTime? BeginTime
  124. {
  125. set { _begintime = value; }
  126. get { return _begintime; }
  127. }
  128. /// <summary>
  129. /// ivr开始时间
  130. /// </summary>
  131. public DateTime? IvrStartTime
  132. {
  133. set { _ivrstarttime = value; }
  134. get { return _ivrstarttime; }
  135. }
  136. /// <summary>
  137. /// ivr结束时间
  138. /// </summary>
  139. public DateTime? IvrEndTime
  140. {
  141. set { _ivrendtime = value; }
  142. get { return _ivrendtime; }
  143. }
  144. /// <summary>
  145. /// 振铃开始时间
  146. /// </summary>
  147. public DateTime? RingStartTime
  148. {
  149. set { _ringstarttime = value; }
  150. get { return _ringstarttime; }
  151. }
  152. /// <summary>
  153. /// 振铃结束时间
  154. /// </summary>
  155. public DateTime? RingEndTime
  156. {
  157. set { _ringendtime = value; }
  158. get { return _ringendtime; }
  159. }
  160. /// <summary>
  161. /// 通话开始时间
  162. /// </summary>
  163. public DateTime? TalkStartTime
  164. {
  165. set { _talkstarttime = value; }
  166. get { return _talkstarttime; }
  167. }
  168. /// <summary>
  169. /// 通话结束时间
  170. /// </summary>
  171. public DateTime? TalkEndTime
  172. {
  173. set { _talkendtime = value; }
  174. get { return _talkendtime; }
  175. }
  176. /// <summary>
  177. /// 结束时间
  178. /// </summary>
  179. public DateTime? EndTime
  180. {
  181. set { _endtime = value; }
  182. get { return _endtime; }
  183. }
  184. /// <summary>
  185. /// 总时长(s)
  186. /// </summary>
  187. public int? LongTime
  188. {
  189. set { _longtime = value; }
  190. get { return _longtime; }
  191. }
  192. /// <summary>
  193. /// IVR时长(s)
  194. /// </summary>
  195. public int? IvrLongTime
  196. {
  197. set { _ivrlongtime = value; }
  198. get { return _ivrlongtime; }
  199. }
  200. /// <summary>
  201. /// 振铃时长(s)
  202. /// </summary>
  203. public int? RingLongTime
  204. {
  205. set { _ringlongtime = value; }
  206. get { return _ringlongtime; }
  207. }
  208. /// <summary>
  209. /// 通话时长(s)
  210. /// </summary>
  211. public int? TalkLongTime
  212. {
  213. set { _talklongtime = value; }
  214. get { return _talklongtime; }
  215. }
  216. /// <summary>
  217. /// 坐席id
  218. /// </summary>
  219. public int? UserId
  220. {
  221. set { _userid = value; }
  222. get { return _userid; }
  223. }
  224. /// <summary>
  225. /// 坐席工号
  226. /// </summary>
  227. public string UserCode
  228. {
  229. set { _usercode = value; }
  230. get { return _usercode; }
  231. }
  232. /// <summary>
  233. /// 坐席姓名
  234. /// </summary>
  235. public string UserName
  236. {
  237. set { _username = value; }
  238. get { return _username; }
  239. }
  240. /// <summary>
  241. /// 坐席分机号
  242. /// </summary>
  243. public string ExtNumber
  244. {
  245. set { _extnumber = value; }
  246. get { return _extnumber; }
  247. }
  248. /// <summary>
  249. /// 用于获取录音的编号
  250. /// </summary>
  251. public string FilePath
  252. {
  253. set { _filepath = value; }
  254. get { return _filepath; }
  255. }
  256. /// <summary>
  257. /// 是否录入工单
  258. /// </summary>
  259. public bool IsExitWorkOrder
  260. {
  261. set { _isexitworkorder = value; }
  262. get { return _isexitworkorder; }
  263. }
  264. /// <summary>
  265. /// 是否处理0未处理1已处理2注销
  266. /// </summary>
  267. public int? IsDeal
  268. {
  269. set { _isdeal = value; }
  270. get { return _isdeal; }
  271. }
  272. /// <summary>
  273. /// 操作类型,0正常1转移2三方通话
  274. /// </summary>
  275. public int? OperateType
  276. {
  277. set { _operatetype = value; }
  278. get { return _operatetype; }
  279. }
  280. /// <summary>
  281. /// 操作目标
  282. /// </summary>
  283. public string OperateObject
  284. {
  285. set { _operateobject = value; }
  286. get { return _operateobject; }
  287. }
  288. /// <summary>
  289. /// 操作时间
  290. /// </summary>
  291. public DateTime? OperateTime
  292. {
  293. set { _operatetime = value; }
  294. get { return _operatetime; }
  295. }
  296. /// <summary>
  297. /// 备注
  298. /// </summary>
  299. public string Remark
  300. {
  301. set { _remark = value; }
  302. get { return _remark; }
  303. }
  304. /// <summary>
  305. /// 满意度,1非常满意、2基本满意、3不满意
  306. /// </summary>
  307. public int? MYD
  308. {
  309. set { _myd = value; }
  310. get { return _myd; }
  311. }
  312. /// <summary>
  313. /// IVR中选择的业务类型
  314. /// </summary>
  315. public int? BusinessType
  316. {
  317. set { _businesstype = value; }
  318. get { return _businesstype; }
  319. }
  320. /// <summary>
  321. ///
  322. /// </summary>
  323. public string Location
  324. {
  325. set { _location = value; }
  326. get { return _location; }
  327. }
  328. /// <summary>
  329. /// 来电自增Id
  330. /// </summary>
  331. public int CallRecordsId
  332. {
  333. set { _callrecordsid = value; }
  334. get { return _callrecordsid; }
  335. }
  336. /// <summary>
  337. /// 排队开始时间
  338. /// </summary>
  339. public DateTime? WaitStartTime
  340. {
  341. set { _waitstarttime = value; }
  342. get { return _waitstarttime; }
  343. }
  344. /// <summary>
  345. /// 排队结束时间
  346. /// </summary>
  347. public DateTime? WaitEndTime
  348. {
  349. set { _waitendtime = value; }
  350. get { return _waitendtime; }
  351. }
  352. /// <summary>
  353. /// 排队时长
  354. /// </summary>
  355. public int? WaitLongTime
  356. {
  357. set { _waitlongtime = value; }
  358. get { return _waitlongtime; }
  359. }
  360. /// <summary>
  361. /// 未接通状态(0其他、1坐席未登录、2坐席忙、3振铃)
  362. /// </summary>
  363. public int? NoCallState
  364. {
  365. set { _nocallstate = value; }
  366. get { return _nocallstate; }
  367. }
  368. /// <summary>
  369. /// 与工作时间间隔秒数
  370. /// </summary>
  371. public int? WorkTimesDiff
  372. {
  373. set { _worktimesdiff = value; }
  374. get { return _worktimesdiff; }
  375. }
  376. /// <summary>
  377. /// 质检状态(0未质检、1已质检)
  378. /// </summary>
  379. public int? F_QCState
  380. {
  381. set { _f_qcstate = value; }
  382. get { return _f_qcstate; }
  383. }
  384. /// <summary>
  385. /// 质检分值
  386. /// </summary>
  387. public decimal? F_QCScore
  388. {
  389. set { _f_qcscore = value; }
  390. get { return _f_qcscore; }
  391. }
  392. /// <summary>
  393. /// 质检备注
  394. /// </summary>
  395. public string F_QCRemark
  396. {
  397. set { _f_qcremark = value; }
  398. get { return _f_qcremark; }
  399. }
  400. /// <summary>
  401. /// 质检人Id
  402. /// </summary>
  403. public int? F_QCUserId
  404. {
  405. set { _f_qcuserid = value; }
  406. get { return _f_qcuserid; }
  407. }
  408. /// <summary>
  409. /// 质检人名称
  410. /// </summary>
  411. public string F_QCUserName
  412. {
  413. set { _f_qcusername = value; }
  414. get { return _f_qcusername; }
  415. }
  416. /// <summary>
  417. /// 质检时间
  418. /// </summary>
  419. public DateTime? F_QCTime
  420. {
  421. set { _f_qctime = value; }
  422. get { return _f_qctime; }
  423. }
  424. /// <summary>
  425. /// 是否推荐
  426. /// </summary>
  427. public int? F_QCIsSelect
  428. {
  429. set { _f_qcisselect = value; }
  430. get { return _f_qcisselect; }
  431. }
  432. /// <summary>
  433. /// 质检客服-存在的问题
  434. /// </summary>
  435. public string F_QCQuestion
  436. {
  437. get
  438. {
  439. return _f_qcquestion;
  440. }
  441. set
  442. {
  443. _f_qcquestion = value;
  444. }
  445. }
  446. /// <summary>
  447. /// 质检客服-修改意见
  448. /// </summary>
  449. public string F_QCAdvise
  450. {
  451. get
  452. {
  453. return _f_qcadvise;
  454. }
  455. set
  456. {
  457. _f_qcadvise = value;
  458. }
  459. }
  460. #endregion Model
  461. }
  462. }