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+<!DOCTYPE html>
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+<html>
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+
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+<head>
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+ <meta charset="UTF-8">
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+ <title>不计入考核审核</title>
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+ <script src="../Script/Common/huayi.load.js"></script>
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+ <script src="../Script/Common/huayi.config.js"></script>
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+ <link rel="stylesheet" href="../css/bootstrap-select.css">
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+ <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
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+ <link rel="stylesheet" href="../css/init.css" />
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+ <link rel="stylesheet" href="../js/layui/css/layui.css">
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+ <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
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+</head>
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+
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+<body class="gray-bg">
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+ <div class="wrapper wrapper-content animated fadeInRight">
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+ <div class="daoHang clearfix">
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+ <div class="dhLeft">
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+ <sapn>
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+ <i class="syIcon"></i>位置：
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+ <a href="javaScript:;" id="ReIndex">首页</a>>
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+
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+ <a href="" class="nowPosition">不计入考核审核</a>
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+ </sapn>
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+ </div>
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+ <div class="dhRight">
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+ <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
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+ </div>
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+ </div>
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+ <div style="padding: 10px;" class="tj_content clearFix">
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+ <div style="padding: 10px;" class="tj_content clearFix">
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+ <div>
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+ <span>【搜索信息】</span>
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+ <div class="box_content">
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+ <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
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+ <tr>
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+ <th>工单来源：</th>
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+ <td>
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+ <select class="form-control" id="source">
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+ </select>
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+ </td>
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+ <th>来电号码：</th>
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+ <td>
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+ <input type="text" id="tel" class="form-control" />
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+ </td>
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+ <th>录入时间：</th>
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+ <td colspan="3">
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+ <input type="text" id="starttime" class="photo x-color laydate-icon"
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+ autocomplete="off" style="height: 35px;" /> —— <input type="text"
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+ id="endtime" class="photo x-color laydate-icon" autocomplete="off"
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+ style="height: 35px;" />
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+ </td>
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+ </tr>
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+ <tr>
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+ <th>事项编号：</th>
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+ <td>
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+ <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
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+ </td>
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+ <th><span class="nameJustified">来电人：</span></th>
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+ <td>
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+ <input type="text" id="name" class="form-control" />
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+ </td>
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+ <th><span class="nameJustified">关键字：</span></th>
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+ <td>
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+ <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
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+ <botton class="btns Seach">搜索</botton>
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+ </td>
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+ </tr>
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+ <tr>
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+ <th>受话坐席：</th>
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+ <td>
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+ <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
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+ data-live-search="true">
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+ <option value="">请选择坐席</option>
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+ </select>
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+ </td>
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+ <th><span class="nameJustified">审核员：</span></th>
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+ <td>
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+ <select id="yardman" name="select" class="selectpicker show-tick form-control"
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+ multiple data-live-search="true">
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+ <option value="">请选择调度员</option>
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+ </select>
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+ </td>
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+ <th>反映区域：</th>
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+ <td>
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+ <select name="" id="sourceAreas" class="form-control Min-width">
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+ </select>
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+ <botton class="btns exportFile">导出</botton>
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+ </td>
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+ </tr>
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+ <tr>
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+ <th>承办单位：</th>
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+ <td style="position: relative;">
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+ <div class="inpBox">
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+ <input type="text" class="inps" />
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+ <i class="Cleans fa fa-close"></i>
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+ <i class="xl xl_one"></i>
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+ <div class="addTree xlAdd">
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+ <ul id="addTreeDemo" class="ztree"></ul>
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+ </div>
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+ </div>
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+ <div class="selDpart1">
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+ <ul id="sponsor">
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+ </ul>
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+ </div>
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+ </td>
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+ <th>来电类型：</th>
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+ <td>
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+ <select class="form-control" id="type">
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+ </select>
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+ </td>
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+ <th></th>
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+ <td>
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+ <!--<botton class="btns btn_yssh">批量延时审核</botton>-->
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+ </td>
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+ </tr>
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+ </table>
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+ </div>
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+ </div>
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+ <div>
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+ <div style="width: 100%;padding: 10px;">
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+ <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
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+ data-pagination="true">
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+ <thead>
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+ <tr>
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+ <th data-checkbox="true"></th>
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+ <th data-formatter="serialNumber" data-align="center">
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+ 序号
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+ </th>
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+ <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">工单单号</th>
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+ <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
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+ <th data-field="DeptName" data-align="center">承办单位</th>
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+ <!-- <th data-field="OtherDeptName" data-align="center">协办单位</th> -->
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+ <th data-field="UserName" data-align="center">受理人</th>
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+ <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
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+ <!--<th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>-->
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+ <th data-field="F_NoExamineReason" data-formatter="GetCont" data-align="center">申请原因</th>
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+ <!--<th data-field="LimitTime" data-formatter="BanTime" data-align="center">办理时限</th>-->
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+ <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
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+ </tr>
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+ </thead>
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+ <tbody class="list"></tbody>
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+ </table>
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+ </div>
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+ </div>
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+ </div>
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+ </div>
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+
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+ <!--下载框-->
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+ <div class="t-shade lyxz">
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+ <div class="shade_k">
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+ <div class="shade_title">
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+ <span>录音播放与下载<srong class="cknum"></srong></span>
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+ <span class="setwin gbly"><a>x</a></span>
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+ </div>
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+ <div class="shade_content">
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+ <div class="Ly_box audiojs">
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+ </div>
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+ </div>
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+ </div>
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+ </div>
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+ <input type="hidden" id="PID" />
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+ <input type="hidden" id="Dpment" />
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+ </div>
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+ <script src="../js/layui/layui.js"></script>
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+ <script src="../js/bootstrap-select.js"></script>
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+ <script src="../css/laydate/laydate.js"></script>
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+ <script src="../My97DatePicker/WdatePicker.js"></script>
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+ <script src="../js/zTree/jquery.ztree.core.js"></script>
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+ <script src="../js/search/screen.js"></script>
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+ <script src="../js/WorkOrder/WorkOrderList.js"></script>
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+
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+ <script>
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+ var jianhang = helper.request.queryString("jianhang");
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+ $(document).ready(function () {
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+ load();
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+ laydate.skin('blue');
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+ laydate({
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+ elem: '#starttime',
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+ event: 'focus',
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+ istime: true,
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+ format: 'YYYY-MM-DD hh:mm:ss'
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+ });
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+ laydate({
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+ elem: '#endtime',
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+ event: 'focus',
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+ istime: true,
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+ format: 'YYYY-MM-DD hh:mm:ss'
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+ });
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+ });
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+ //关闭录音弹出
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+ $(".gbly").click(function () {
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+ $(".lyxz").removeClass("cx");
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+ $('audio')[0].pause();
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+ });
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+
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+ $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
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+ $('.success').removeClass('success'); //去除之前选中的行的，选中样式
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+ $(ele).addClass('success'); //添加当前选中的 success样式用于区别
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+ });
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+
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+ //获取查询信息
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+ function load() {
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+ //坐席
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+ var usercodeID = "";
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+ var usercode_ = $("#ZX").val(); //坐席
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+ if (usercode_ != null) {
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+ $(usercode_).each(function (i, n) {
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+ var obj1 = '';
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+ obj1 = n + ",";
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+ usercodeID += obj1;
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+ })
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+ } else {
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+ usercodeID = ""
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+ }
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+ // 调度员
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+ var ddusercodeID = "";
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+ var ddusercode_ = $("#yardman").val(); //坐席
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+ if (ddusercode_ != null) {
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+ $(ddusercode_).each(function (i, n) {
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+ var obj2 = '';
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+ obj2 = n + ",";
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+ ddusercodeID += obj2;
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+ })
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+ } else {
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+ ddusercodeID = ""
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+ }
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+ //先销毁表格
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+ $('#orderlist').bootstrapTable('destroy');
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+ //初始化表格,动态从服务器加载数据
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+ $("#orderlist").bootstrapTable({
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+ method: "get", //使用get请求到服务器获取数据
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+ url: huayi.config.callcenter_url + "WorkOrder/GetLDDealList", //获取数据的Servlet地址
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+ contentType: "application/x-www-form-urlencoded",
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+ striped: true, //表格显示条纹
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+ pagination: true, //启动分页
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+ pageSize: 10, //每页显示的记录数
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+ pageNumber: 1, //当前第几页
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+ pageList: [10, 20, 50, 100], //记录数可选列表
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+ search: false, //是否启用查询
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+ showColumns: false, //显示下拉框勾选要显示的列
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+ showRefresh: false, //显示刷新按钮
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+ sidePagination: "server", //表示服务端请求
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+ //设置为undefined可以获取pageNumber，pageSize，searchText，sortName，sortOrder
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+ //设置为limit可以获取limit, offset, search, sort, order
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+ queryParamsType: "undefined",
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+ queryParams: function queryParams(params) { //设置查询参数
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+ var param = {
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+ page: params.pageNumber,
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+ pagesize: params.pageSize,
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+ workid: $("#wids").val(),
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+ state: $("#state").val(), //=工单状态
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+ type: $("#type").val(), //=工单类型
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+ bigtype: $("#bigtype").val(), //=大类别
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+ smalltype: $("#smalltype").val(), //=小类别
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+ key: $("#key").val(), //=关键字
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+ tel: $("#tel").val(), //=客户电话
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+ name: $("#name").val(), //=客户名称
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+ usercode: usercodeID, //=坐席工号
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+ ddusercode: ddusercodeID,
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+ keyid: $("#keyid").val(), //=关键词id
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+ source: $("#source").val(), //=来源&
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+ starttime: $("#starttime").val(), //=开始时间
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+ endtime: $("#endtime").val(), //=结束时间
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+ deptid: $("#PID").val(),
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+ type: $("#type").val(),
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+ tab: 13, //待处理
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+ noExamineState: 0,
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+ sourcearea: $('#sourceAreas').val(), //区域
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+ jianhang:jianhang?jianhang:2,
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+ //phoneType: 2, // 12345来电
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+ token: $.cookie("token")
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+ };
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+ return param;
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+ },
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+ onLoadSuccess: function (data) { //加载成功时执行
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+ // layer.msg("加载成功");
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+ //console.log(data);
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+ },
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+ onLoadError: function () { //加载失败时执行
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+ //layer.msg("加载数据失败", { time: 1500, icon: 2 });
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+ }
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+ });
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+ }
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+ //状态
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+ function States(val, row) {
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+ var html = '';
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|
+ switch (val + '') {
|
|
|
290
|
+ case '0':
|
|
|
291
|
+ html = '新工单';
|
|
|
292
|
+ if (row.F_IsReturn == 1) {
|
|
|
293
|
+ html = '新工单（回退）';
|
|
|
294
|
+ }
|
|
|
295
|
+ break;
|
|
|
296
|
+ case '1':
|
|
|
297
|
+ html = '待交办';
|
|
|
298
|
+ break;
|
|
|
299
|
+ case '2':
|
|
|
300
|
+ html = '待查收';
|
|
|
301
|
+ break;
|
|
|
302
|
+ case '3':
|
|
|
303
|
+ html = '退回审核中';
|
|
|
304
|
+ break;
|
|
|
305
|
+ case '4':
|
|
|
306
|
+ html = '办理中';
|
|
|
307
|
+ break;
|
|
|
308
|
+ case '5':
|
|
|
309
|
+ html = '延时审核';
|
|
|
310
|
+ break;
|
|
|
311
|
+ case '6':
|
|
|
312
|
+ html = '已办理';
|
|
|
313
|
+ break;
|
|
|
314
|
+ case '7':
|
|
|
315
|
+ html = '已回访';
|
|
|
316
|
+ break;
|
|
|
317
|
+ case '8':
|
|
|
318
|
+ html = '重办中';
|
|
|
319
|
+ break;
|
|
|
320
|
+ case '9':
|
|
|
321
|
+ html = '已结案';
|
|
|
322
|
+ break;
|
|
|
323
|
+ case '10':
|
|
|
324
|
+ html = '待审核';
|
|
|
325
|
+ break;
|
|
|
326
|
+ case '11':
|
|
|
327
|
+ html = '重办待交办';
|
|
|
328
|
+ break;
|
|
|
329
|
+ // case '12':
|
|
|
330
|
+ // html = '待审核';
|
|
|
331
|
+ // break;
|
|
|
332
|
+ case '13':
|
|
|
333
|
+ html = '重办驳回';
|
|
|
334
|
+ break;
|
|
|
335
|
+ }
|
|
|
336
|
+ return html;
|
|
|
337
|
+ }
|
|
|
338
|
+ //时限
|
|
|
339
|
+ function OverTime(val, row) {
|
|
|
340
|
+ if (val == 1) {
|
|
|
341
|
+ return '<div class="" style="cursor: pointer;">' +
|
|
|
342
|
+ '<span class="Greens">' + row.GapTime + '</span>' +
|
|
|
343
|
+ '</div>';
|
|
|
344
|
+ } else if (val == 2) {
|
|
|
345
|
+ return '<div class="" style="cursor: pointer;">' +
|
|
|
346
|
+ '<span class="Yellows">' + row.GapTime + '</span>' +
|
|
|
347
|
+ '</div>';
|
|
|
348
|
+ } else if (val == 3) {
|
|
|
349
|
+ return '<div class="" style="cursor: pointer;">' +
|
|
|
350
|
+ '<span class="Reds">' + row.GapTime + '</span>' +
|
|
|
351
|
+ '</div>';
|
|
|
352
|
+ }
|
|
|
353
|
+ }
|
|
|
354
|
+ //办理时限
|
|
|
355
|
+ function BanTime(val) {
|
|
|
356
|
+ if (val) {
|
|
|
357
|
+ var time = val.substring(0, val.indexOf(' '));
|
|
|
358
|
+ return '<div class="" style="cursor: pointer;">' +
|
|
|
359
|
+ '<span>' + time + '</span>' +
|
|
|
360
|
+ '</div>';
|
|
|
361
|
+ }
|
|
|
362
|
+
|
|
|
363
|
+ }
|
|
|
364
|
+ //音频
|
|
|
365
|
+ function setCode(val) {
|
|
|
366
|
+ if (val) {
|
|
|
367
|
+ return '<div class="imgs" style="cursor: pointer;">' +
|
|
|
368
|
+ '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' + val + '" />' +
|
|
|
369
|
+ '</div>';
|
|
|
370
|
+ } else {
|
|
|
371
|
+ return '';
|
|
|
372
|
+ }
|
|
|
373
|
+ }
|
|
|
374
|
+
|
|
|
375
|
+ //编号
|
|
|
376
|
+ function serialNumber(val, row, index) {
|
|
|
377
|
+ return index + 1;
|
|
|
378
|
+ }
|
|
|
379
|
+
|
|
|
380
|
+ function GetCont(val) {
|
|
|
381
|
+ if (val) {
|
|
|
382
|
+ var str = '<div '
|
|
|
383
|
+ if (val.length > 10) {
|
|
|
384
|
+ str = str + ' title="' + val + '" ';
|
|
|
385
|
+ val = val.substr(0, 10) + "...";
|
|
|
386
|
+ }
|
|
|
387
|
+ return str + '>' + val + '</div>';
|
|
|
388
|
+ } else {
|
|
|
389
|
+ return '';
|
|
|
390
|
+ }
|
|
|
391
|
+ }
|
|
|
392
|
+ //操作
|
|
|
393
|
+ function Dispose(val, row) {
|
|
|
394
|
+ var Rows = row.Buttons;
|
|
|
395
|
+ var html = '<a class="xg" onclick="auditApply(\'' + row.F_WorkOrderId + '\')">审核 </a>';
|
|
|
396
|
+// for (var i = 0; i < Rows.length; i++) {
|
|
|
397
|
+//
|
|
|
398
|
+// var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
|
|
|
399
|
+// if (html1) {
|
|
|
400
|
+// html1 = html1.replace("data", val);
|
|
|
401
|
+// }
|
|
|
402
|
+// html += html1;
|
|
|
403
|
+//
|
|
|
404
|
+// }
|
|
|
405
|
+ return html;
|
|
|
406
|
+ }
|
|
|
407
|
+
|
|
|
408
|
+ //审核
|
|
|
409
|
+ function auditApply(str) {
|
|
|
410
|
+ layer.open({
|
|
|
411
|
+ type: 2,
|
|
|
412
|
+ content: "../CommonHtml/auditApply.html?wid=" + str, //iframe的url，no代表不显示滚动条
|
|
|
413
|
+ title: '审核不计考核申请',
|
|
|
414
|
+ area: ['60%', '80%'], //宽高
|
|
|
415
|
+ });
|
|
|
416
|
+ }
|
|
|
417
|
+ //批量延时审核
|
|
|
418
|
+ $(".btn_yssh").click(function () {
|
|
|
419
|
+ var ids = $.map($('#orderlist').bootstrapTable('getSelections'),
|
|
|
420
|
+ function (row) {
|
|
|
421
|
+ return row.F_WorkOrderId;
|
|
|
422
|
+ });
|
|
|
423
|
+ /*判断长度*/
|
|
|
424
|
+ if (ids.length <= 0) {
|
|
|
425
|
+ layer.confirm('请选择要审核的选项', {
|
|
|
426
|
+ icon: 7,
|
|
|
427
|
+ btn: ['确定'] //按钮
|
|
|
428
|
+ });
|
|
|
429
|
+ return;
|
|
|
430
|
+ }
|
|
|
431
|
+ layer.open({
|
|
|
432
|
+ type: 2,
|
|
|
433
|
+ content: "../CommonHtml/shplTime.html?wid=" + ids, //iframe的url，no代表不显示滚动条
|
|
|
434
|
+ title: '审核延时申请',
|
|
|
435
|
+ area: ['60%', '80%'], //宽高
|
|
|
436
|
+ });
|
|
|
437
|
+ })
|
|
|
438
|
+
|
|
|
439
|
+ //查看详情
|
|
|
440
|
+ function ckxq(str) {
|
|
|
441
|
+ layer.open({
|
|
|
442
|
+ type: 2,
|
|
|
443
|
+ content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url，no代表不显示滚动条
|
|
|
444
|
+ title: '工单详情',
|
|
|
445
|
+ area: ['100%', '100%'], //宽高
|
|
|
446
|
+ });
|
|
|
447
|
+ }
|
|
|
448
|
+ //编辑
|
|
|
449
|
+ function bj(str) {
|
|
|
450
|
+ layer.open({
|
|
|
451
|
+ type: 2,
|
|
|
452
|
+ content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url，no代表不显示滚动条
|
|
|
453
|
+ title: '编辑工单',
|
|
|
454
|
+ area: ['96%', '80%'], //宽高
|
|
|
455
|
+ });
|
|
|
456
|
+ }
|
|
|
457
|
+ //删除
|
|
|
458
|
+ function move(str) {
|
|
|
459
|
+ layer.confirm('确定删除工单？', {
|
|
|
460
|
+ btn: ['是', '否'] //按钮
|
|
|
461
|
+ }, function () {
|
|
|
462
|
+ $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
|
|
|
463
|
+ ids: str,
|
|
|
464
|
+ token: $.cookie("token")
|
|
|
465
|
+ }, function (result) {
|
|
|
466
|
+ result = JSON.parse(result);
|
|
|
467
|
+ if (result.state.toLowerCase() == "success") {
|
|
|
468
|
+ layer.msg("删除成功");
|
|
|
469
|
+ load();
|
|
|
470
|
+ }
|
|
|
471
|
+ })
|
|
|
472
|
+ });
|
|
|
473
|
+ }
|
|
|
474
|
+ //提交
|
|
|
475
|
+ function tj(str) {
|
|
|
476
|
+ layer.confirm('确定要提交工单么？', {
|
|
|
477
|
+ btn: ['确定', '取消'] //按钮
|
|
|
478
|
+ }, function () {
|
|
|
479
|
+ //请求后台数据
|
|
|
480
|
+ /*发送请求*/
|
|
|
481
|
+ $.post(huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
|
|
|
482
|
+ ids: str,
|
|
|
483
|
+ token: $.cookie("token")
|
|
|
484
|
+ }, function (result) {
|
|
|
485
|
+ result = JSON.parse(result);
|
|
|
486
|
+ if (result.state.toLowerCase() == "success") {
|
|
|
487
|
+ layer.msg("提交成功");
|
|
|
488
|
+ load();
|
|
|
489
|
+ }
|
|
|
490
|
+ })
|
|
|
491
|
+ });
|
|
|
492
|
+ }
|
|
|
493
|
+ //交办
|
|
|
494
|
+ function jb(str) {
|
|
|
495
|
+ layer.open({
|
|
|
496
|
+ type: 2,
|
|
|
497
|
+ content: "../CommonHtml/JiaoBan.html?wid=" + str, //iframe的url，no代表不显示滚动条
|
|
|
498
|
+ title: '工单交办',
|
|
|
499
|
+ area: ['87%', '80%'], //宽高
|
|
|
500
|
+ });
|
|
|
501
|
+ }
|
|
|
502
|
+ //领导批示
|
|
|
503
|
+ function lader(str) {
|
|
|
504
|
+ layer.open({
|
|
|
505
|
+ type: 2,
|
|
|
506
|
+ content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url，no代表不显示滚动条
|
|
|
507
|
+ title: '领导批示',
|
|
|
508
|
+ area: ['60%', '80%'], //宽高
|
|
|
509
|
+ });
|
|
|
510
|
+ }
|
|
|
511
|
+ //市长批示
|
|
|
512
|
+ function city(str) {
|
|
|
513
|
+ layer.open({
|
|
|
514
|
+ type: 2,
|
|
|
515
|
+ content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url，no代表不显示滚动条
|
|
|
516
|
+ title: '领导批示',
|
|
|
517
|
+ area: ['60%', '80%'], //宽高
|
|
|
518
|
+ });
|
|
|
519
|
+ }
|
|
|
520
|
+ //办理
|
|
|
521
|
+ function bl(str) {
|
|
|
522
|
+ layer.open({
|
|
|
523
|
+ type: 2,
|
|
|
524
|
+ content: "../CommonHtml/banli.html?wid=" + str, //iframe的url，no代表不显示滚动条
|
|
|
525
|
+ title: '办理工单',
|
|
|
526
|
+ area: ['60%', '80%'], //宽高
|
|
|
527
|
+ });
|
|
|
528
|
+ }
|
|
|
529
|
+ //督办
|
|
|
530
|
+
|
|
|
531
|
+ function Supervision(str) {
|
|
|
532
|
+ layer.open({
|
|
|
533
|
+ type: 2,
|
|
|
534
|
+ content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1', //iframe的url，no代表不显示滚动条
|
|
|
535
|
+ title: '督办',
|
|
|
536
|
+ area: ['60%', '80%'], //宽高
|
|
|
537
|
+ });
|
|
|
538
|
+ }
|
|
|
539
|
+
|
|
|
540
|
+ //督查
|
|
|
541
|
+ function Supervision_(str) {
|
|
|
542
|
+ layer.open({
|
|
|
543
|
+ type: 2,
|
|
|
544
|
+ content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url，no代表不显示滚动条
|
|
|
545
|
+ title: '监察',
|
|
|
546
|
+ area: ['60%', '80%'], //宽高
|
|
|
547
|
+ });
|
|
|
548
|
+ }
|
|
|
549
|
+ //强制结案
|
|
|
550
|
+ function StrongLawsuit(str) {
|
|
|
551
|
+ layer.open({
|
|
|
552
|
+ type: 2,
|
|
|
553
|
+ content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url，no代表不显示滚动条
|
|
|
554
|
+ title: '强制结案',
|
|
|
555
|
+ area: ['60%', '80%'], //宽高
|
|
|
556
|
+ });
|
|
|
557
|
+ }
|
|
|
558
|
+ //回退BackDtail
|
|
|
559
|
+ function BackDtail(str) {
|
|
|
560
|
+ layer.open({
|
|
|
561
|
+ type: 2,
|
|
|
562
|
+ content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url，no代表不显示滚动条
|
|
|
563
|
+ title: '工单回退',
|
|
|
564
|
+ area: ['60%', '80%'], //宽高
|
|
|
565
|
+ });
|
|
|
566
|
+ }
|
|
|
567
|
+ //查收
|
|
|
568
|
+ function cs(str) {
|
|
|
569
|
+ layer.confirm('确定要查收？', {
|
|
|
570
|
+ btn: ['是', '否'] //按钮
|
|
|
571
|
+ }, function () {
|
|
|
572
|
+ $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
|
|
|
573
|
+ workorderid: str,
|
|
|
574
|
+ token: $.cookie("token")
|
|
|
575
|
+ }, function (result) {
|
|
|
576
|
+ result = JSON.parse(result);
|
|
|
577
|
+ if (result.state.toLowerCase() == "success") {
|
|
|
578
|
+ layer.msg("查收成功");
|
|
|
579
|
+ load();
|
|
|
580
|
+ }
|
|
|
581
|
+ })
|
|
|
582
|
+ });
|
|
|
583
|
+ }
|
|
|
584
|
+ //收回
|
|
|
585
|
+ function sh(str) {
|
|
|
586
|
+ layer.confirm('确定要回收？', {
|
|
|
587
|
+ btn: ['是', '否'] //按钮
|
|
|
588
|
+ }, function () {
|
|
|
589
|
+ $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
|
|
|
590
|
+ workorderid: str,
|
|
|
591
|
+ token: $.cookie("token")
|
|
|
592
|
+ }, function (result) {
|
|
|
593
|
+ result = JSON.parse(result);
|
|
|
594
|
+ if (result.state.toLowerCase() == "success") {
|
|
|
595
|
+ layer.msg("回收");
|
|
|
596
|
+ load();
|
|
|
597
|
+ }
|
|
|
598
|
+ })
|
|
|
599
|
+ });
|
|
|
600
|
+ }
|
|
|
601
|
+ //强制回收
|
|
|
602
|
+ function recycles() {
|
|
|
603
|
+ layer.confirm('确定要强制退回吗？', {
|
|
|
604
|
+ btn: ['是', '否'] //按钮
|
|
|
605
|
+ });
|
|
|
606
|
+ }
|
|
|
607
|
+ //退回申请
|
|
|
608
|
+ function th(str) {
|
|
|
609
|
+ layer.open({
|
|
|
610
|
+ type: 2,
|
|
|
611
|
+ content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url，no代表不显示滚动条
|
|
|
612
|
+ title: '申请退回工单',
|
|
|
613
|
+ area: ['60%', '80%'], //宽高
|
|
|
614
|
+ });
|
|
|
615
|
+ }
|
|
|
616
|
+ //审核退回申请
|
|
|
617
|
+ function shth(str) {
|
|
|
618
|
+ layer.open({
|
|
|
619
|
+ type: 2,
|
|
|
620
|
+ content: "../CommonHtml/shth.html?wid=" + str, //iframe的url，no代表不显示滚动条
|
|
|
621
|
+ title: '审核退回申请',
|
|
|
622
|
+ area: ['60%', '80%'], //宽高
|
|
|
623
|
+ });
|
|
|
624
|
+ }
|
|
|
625
|
+ //办理
|
|
|
626
|
+ // function th(str) {
|
|
|
627
|
+ // layer.open({
|
|
|
628
|
+ // type: 2,
|
|
|
629
|
+ // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url，no代表不显示滚动条
|
|
|
630
|
+ // title: '办理工单',
|
|
|
631
|
+ // area: ['35%', '30%'], //宽高
|
|
|
632
|
+ // });
|
|
|
633
|
+ // }
|
|
|
634
|
+ //申请延时
|
|
|
635
|
+ function ys(str) {
|
|
|
636
|
+ layer.open({
|
|
|
637
|
+ type: 2,
|
|
|
638
|
+ content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url，no代表不显示滚动条
|
|
|
639
|
+ title: '申请延时',
|
|
|
640
|
+ area: ['60%', '80%'], //宽高
|
|
|
641
|
+ });
|
|
|
642
|
+ }
|
|
|
643
|
+ //审核申请延时
|
|
|
644
|
+ function shys(str) {
|
|
|
645
|
+ layer.open({
|
|
|
646
|
+ type: 2,
|
|
|
647
|
+ content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url，no代表不显示滚动条
|
|
|
648
|
+ title: '审核延时申请',
|
|
|
649
|
+ area: ['60%', '80%'], //宽高
|
|
|
650
|
+ });
|
|
|
651
|
+ }
|
|
|
652
|
+ //诉求回访
|
|
|
653
|
+ function hf(str) {
|
|
|
654
|
+ layer.open({
|
|
|
655
|
+ type: 2,
|
|
|
656
|
+ content: "../CommonHtml/Back.html?wid=" + str, //iframe的url，no代表不显示滚动条
|
|
|
657
|
+ title: '工单回访',
|
|
|
658
|
+ area: ['60%', '80%'], //宽高
|
|
|
659
|
+ });
|
|
|
660
|
+ }
|
|
|
661
|
+ //重办工单
|
|
|
662
|
+ function cb(str) {
|
|
|
663
|
+ layer.open({
|
|
|
664
|
+ type: 2,
|
|
|
665
|
+ content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url，no代表不显示滚动条
|
|
|
666
|
+ title: '重办工单',
|
|
|
667
|
+ area: ['60%', '80%'], //宽高
|
|
|
668
|
+ });
|
|
|
669
|
+ }
|
|
|
670
|
+ //结案
|
|
|
671
|
+ function Lawsuit(str) {
|
|
|
672
|
+ layer.open({
|
|
|
673
|
+ type: 2,
|
|
|
674
|
+ content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url，no代表不显示滚动条
|
|
|
675
|
+ title: '诉求单结案',
|
|
|
676
|
+ area: ['60%', '80%'], //宽高
|
|
|
677
|
+ });
|
|
|
678
|
+ }
|
|
|
679
|
+
|
|
|
680
|
+ $('.Appeal').click(function () {
|
|
|
681
|
+ layer.open({
|
|
|
682
|
+ type: 2,
|
|
|
683
|
+ content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url，no代表不显示滚动条
|
|
|
684
|
+ title: '新增诉求',
|
|
|
685
|
+ area: ['85%', '80%'], //宽高
|
|
|
686
|
+ });
|
|
|
687
|
+ })
|
|
|
688
|
+
|
|
|
689
|
+ //来源
|
|
|
690
|
+ function LY(obj) {
|
|
|
691
|
+ obj.empty();
|
|
|
692
|
+ obj.append('<option selected="selected" value="">请选择</option>');
|
|
|
693
|
+ $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
|
|
|
694
|
+ "token": $.cookie("token"),
|
|
|
695
|
+ id: 1
|
|
|
696
|
+ }, function (data) {
|
|
|
697
|
+ if (data.state.toLowerCase() == "success") {
|
|
|
698
|
+ var content = data.data;
|
|
|
699
|
+ $(content).each(function (i, n) {
|
|
|
700
|
+ $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
|
|
|
701
|
+ obj);
|
|
|
702
|
+ })
|
|
|
703
|
+ }
|
|
|
704
|
+ })
|
|
|
705
|
+ }
|
|
|
706
|
+ //类别
|
|
|
707
|
+ function LB(obj) {
|
|
|
708
|
+ obj.empty();
|
|
|
709
|
+ obj.append('<option selected="selected" value="">请选择</option>');
|
|
|
710
|
+ $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
|
|
|
711
|
+ "token": $.cookie("token"),
|
|
|
712
|
+ id: 2
|
|
|
713
|
+ }, function (data) {
|
|
|
714
|
+ if (data.state.toLowerCase() == "success") {
|
|
|
715
|
+ var content = data.data;
|
|
|
716
|
+ $(content).each(function (i, n) {
|
|
|
717
|
+ $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
|
|
|
718
|
+ obj);
|
|
|
719
|
+ })
|
|
|
720
|
+ }
|
|
|
721
|
+ })
|
|
|
722
|
+ }
|
|
|
723
|
+ // 主题
|
|
|
724
|
+ function ZT(obj) {
|
|
|
725
|
+ obj.empty();
|
|
|
726
|
+ obj.append('<option selected="selected" value="">请选择</option>');
|
|
|
727
|
+ $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
|
|
|
728
|
+ "token": $.cookie("token"),
|
|
|
729
|
+ id: 3
|
|
|
730
|
+ }, function (data) {
|
|
|
731
|
+ if (data.state.toLowerCase() == "success") {
|
|
|
732
|
+ var content = data.data;
|
|
|
733
|
+ $(content).each(function (i, n) {
|
|
|
734
|
+ $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
|
|
|
735
|
+ obj);
|
|
|
736
|
+ })
|
|
|
737
|
+ }
|
|
|
738
|
+ })
|
|
|
739
|
+ }
|
|
|
740
|
+
|
|
|
741
|
+ function tree() {
|
|
|
742
|
+ $.get(huayi.config.callcenter_url + 'Department/GetDeptList', {
|
|
|
743
|
+ "token": $.cookie("token"),
|
|
|
744
|
+ // "pid": pid
|
|
|
745
|
+ }, function (result) {
|
|
|
746
|
+ result = $.parseJSON(result);
|
|
|
747
|
+ $.fn.zTree.init($("#addTreeDemo"), setting1, result.data); //实例化树形图
|
|
|
748
|
+ });
|
|
|
749
|
+ }
|
|
|
750
|
+ var setting1 = {
|
|
|
751
|
+ data: {
|
|
|
752
|
+ key: {
|
|
|
753
|
+ name: "F_DeptName"
|
|
|
754
|
+ },
|
|
|
755
|
+ simpleData: {
|
|
|
756
|
+ enable: true,
|
|
|
757
|
+ idKey: "F_DeptId",
|
|
|
758
|
+ pIdKey: "F_PartentId",
|
|
|
759
|
+ rootPId: 0
|
|
|
760
|
+ }
|
|
|
761
|
+ },
|
|
|
762
|
+ callback: {
|
|
|
763
|
+ onClick: zTreeOnClick
|
|
|
764
|
+ }
|
|
|
765
|
+ };
|
|
|
766
|
+
|
|
|
767
|
+ function zTreeOnClick(event, treeId, treeNode) {
|
|
|
768
|
+// if (treeNode.level >= 1) {
|
|
|
769
|
+ $('.inps').val(treeNode.F_DeptName);
|
|
|
770
|
+ $("#PID").val(treeNode.F_DeptId);
|
|
|
771
|
+ $("#Dpment").val(treeNode.F_DeptName);
|
|
|
772
|
+ $(".Cleans").show();
|
|
|
773
|
+// }
|
|
|
774
|
+
|
|
|
775
|
+ };
|
|
|
776
|
+ $(".exportFile").click(function () {
|
|
|
777
|
+ var usercode_ = $("#ZX").val(); //坐席
|
|
|
778
|
+ if (usercode_ != null) {
|
|
|
779
|
+ $(usercode_).each(function (i, n) {
|
|
|
780
|
+ var obj1 = "";
|
|
|
781
|
+ obj1 = n + ",";
|
|
|
782
|
+ usercodeID += obj1;
|
|
|
783
|
+ });
|
|
|
784
|
+ } else {
|
|
|
785
|
+ usercodeID = "";
|
|
|
786
|
+ }
|
|
|
787
|
+ // 调度员
|
|
|
788
|
+ var ddusercodeID = "";
|
|
|
789
|
+ var ddusercode_ = $("#yardman").val(); //坐席
|
|
|
790
|
+ if (ddusercode_ != null) {
|
|
|
791
|
+ $(ddusercode_).each(function (i, n) {
|
|
|
792
|
+ var obj2 = "";
|
|
|
793
|
+ obj2 = n + ",";
|
|
|
794
|
+ ddusercodeID += obj2;
|
|
|
795
|
+ });
|
|
|
796
|
+ } else {
|
|
|
797
|
+ ddusercodeID = "";
|
|
|
798
|
+ }
|
|
|
799
|
+ var workid = $("#wids").val()
|
|
|
800
|
+ var key = $("#key").val() //=关键字
|
|
|
801
|
+ var tel = $("#tel").val() //=客户电话
|
|
|
802
|
+ var name = $("#name").val() //=客户名称
|
|
|
803
|
+ var usercode = usercodeID //=坐席工号
|
|
|
804
|
+ var ddusercode = ddusercodeID
|
|
|
805
|
+ var source = $("#source").val() //=来源&
|
|
|
806
|
+ var starttime = $("#starttime").val() //=开始时间
|
|
|
807
|
+ var endtime = $("#endtime").val() //=结束时间
|
|
|
808
|
+ var deptid = $("#PID").val()
|
|
|
809
|
+ var type = $("#type").val() //=工单类型
|
|
|
810
|
+ var bigtype = $("#bigtype").val()
|
|
|
811
|
+ var smalltype = $("#smalltype").val() //=小类别
|
|
|
812
|
+ var sourcearea = $("#sourceAreas").val() //区域
|
|
|
813
|
+ var state = $("#state").val() //=工单状态
|
|
|
814
|
+ var tab = 7;
|
|
|
815
|
+ var keyid = $("#keyid").val() //=关键词id
|
|
|
816
|
+ var jianhang = 2
|
|
|
817
|
+
|
|
|
818
|
+ var url = huayi.config.callcenter_url + "WorkOrder/GetDWDealList?token=" + $.cookie("token");
|
|
|
819
|
+ url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" + key +
|
|
|
820
|
+ "&tel=" +
|
|
|
821
|
+ tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
|
|
|
822
|
+ source +
|
|
|
823
|
+ "&starttime=" + starttime + "&endtime=" + endtime + "&deptid=" + deptid + "&sourcearea=" +
|
|
|
824
|
+ sourcearea +
|
|
|
825
|
+ "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&keyid=" + keyid + "&jianhang=" +
|
|
|
826
|
+ jianhang + "&isdc=1";
|
|
|
827
|
+ window.location.href = url;
|
|
|
828
|
+ })
|
|
|
829
|
+ </script>
|
|
|
830
|
+</body>
|
|
|
831
|
+
|
|
|
832
|
+</html>
|
