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+//工单列表
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+function workTable(KeyId,deptid,sourceId,PhoneType,keyword ,type,sourceArea,key,timetype,handling,source,dptype, date, Township, strworkid, stime, etime, isspecial, classification, time = 0, specialid) {
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+ $('#orderTel').val('');
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+ $('#orderKey').val('');
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+ $('#orderId').val('');
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+ $('#isresult').val('0');
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+ $('.bulletFrameT').show();
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+ $('.workList').show();
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+ $('.workList').siblings().hide()
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+ if ($('.bulletFrameT').css('display') == 'block') {
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+ $('.body').css('opacity', '0.4')
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+ }
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+ $('.close_iconS').click(function() {
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+ $('.bulletFrameT').hide();
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+ $('.bulletFrame').show();
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+ $('.workList').hide();
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+ $('.timeSta_wrap').show();
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+ $('.timeSta_wrap').siblings().hide()
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+ })
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+
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+ var param = {
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+// token: $.cookie("token"),
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+// page: params.pageNumber,
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+// pagesize: params.pageSize,
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+ Township,
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+ KeyId: KeyId,
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+ deptid:deptid,
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+ sourceId:sourceId,
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+ PhoneType :PhoneType ,
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+ keyword:keyword,
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+ workid: strworkid,
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+ stime,
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+ etime,
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+ isspecial,
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+ date,
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+ specialid,
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+ type:type,
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+ sourceArea:sourceArea,
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+ classification,
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+ time,
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+ key:key,
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+ timetype:timetype,
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+ handling:handling,
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+ source:source,
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+ dptype:dptype
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+ };
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+ $.cookie("old_params", JSON.stringify(param))
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+ initTable(param);
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+
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+}
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+
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+function initTable(parm) {
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+
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+ var tel = $('#orderTel').val();
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+ var orderKey = $('#orderKey').val();
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+ var orderId = $('#orderId').val();
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+ var isresult = $('#isresult').val();
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+
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+ if (!parm) parm = JSON.parse($.cookie("old_params"))
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+ if (!parm.key) parm.key = orderKey;
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+ if (!parm.workid) parm.workid = orderId;
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+ parm.tel = tel;
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+ parm.isresult = isresult || '1';
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+
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+ //先销毁表格
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+ $('.workListTable').bootstrapTable('destroy');
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+ //初始化表格,动态从服务器加载数据
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+ $('.workListTable').bootstrapTable({
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+ method: "get", //使用get请求到服务器获取数据
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+ // url: "http://192.168.8.9:1042/InfoNew/WorkOrdrList", //获取数据的Servlet地址
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+ url:huayi.config.callcenter_url +"/InfoNew/WorkOrdrList", //获取数据的Servlet地址
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+ contentType: "application/x-www-form-urlencoded",
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+ striped: false, //表格显示条纹
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+ pagination: true, //启动分页
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+ pageSize: 10, //每页显示的记录数
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+ pageNumber: 1, //当前第几页
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+ pageList: [8, 16, 32, 64,128], //记录数可选列表
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+ search: false, //是否启用查询
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+ showColumns: false, //显示下拉框勾选要显示的列
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+ showRefresh: false, //显示刷新按钮
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+ sidePagination: "server", //表示服务端请求
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+ //设置为undefined可以获取pageNumber，pageSize，searchText，sortName，sortOrder
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+ //设置为limit可以获取limit, offset, search, sort, order
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+ queryParamsType: "undefined",
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+ queryParams: function queryParams(params) { //设置查询参数
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+ parm.token = $.cookie("token");
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+ parm.page = params.pageNumber;
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+ parm.pagesize= params.pageSize;
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+ return parm;
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+ },
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+ responseHandler: function(res) {
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+ //格式化数据
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+ return {
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+ "rows": res.rows, //数据
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+ "total": res.total
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+ };
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+ },
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+ onLoadSuccess: function(res) { //加载成功时执行
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+ },
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+ onLoadError: function() { //加载失败时执行
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+ //layer.msg("加载数据失败", { time: 1500, icon: 2 });
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+ }
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+ });
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+}
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+
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+
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+
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+function examineList(deptid, tab, date) {
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+ $('.bulletFrameT').show();
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+ $('.workList').show();
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+ $('.workList').siblings().hide()
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+ if ($('.bulletFrameT').css('display') == 'block') {
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+ $('.body').css('opacity', '0.4')
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+ }
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+ $('.close_iconS').click(function() {
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+ $('.bulletFrameT').hide();
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+ $('.bulletFrame').show();
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+ $('.workList').hide();
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+ $('.timeSta_wrap').show();
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+ $('.timeSta_wrap').siblings().hide()
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+ })
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+ //先销毁表格
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+ $('workListTable').bootstrapTable('destroy');
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+ //初始化表格,动态从服务器加载数据
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+ $('workListTable').bootstrapTable({
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+ method: "get", //使用get请求到服务器获取数据
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+ // url: "http://192.168.8.9:1042/InfoNew/WorkOrdrList", //获取数据的Servlet地址
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+ url:huayi.config.callcenter_url +"/DataAssessment/GetEvaluationList", //获取数据的Servlet地址
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+ contentType: "application/x-www-form-urlencoded",
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+ striped: false, //表格显示条纹
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+ pagination: true, //启动分页
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+ pageSize: 10, //每页显示的记录数
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+ pageNumber: 1, //当前第几页
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+ pageList: [8, 16, 32, 64,128], //记录数可选列表
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+ search: false, //是否启用查询
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+ showColumns: false, //显示下拉框勾选要显示的列
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+ showRefresh: false, //显示刷新按钮
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+ sidePagination: "server", //表示服务端请求
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+ //设置为undefined可以获取pageNumber，pageSize，searchText，sortName，sortOrder
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+ //设置为limit可以获取limit, offset, search, sort, order
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+ queryParamsType: "undefined",
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+ queryParams: function queryParams(params) { //设置查询参数
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+ var param = {
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+ token: $.cookie("token"),
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+ page: params.pageNumber,
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+ pagesize: params.pageSize,
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+ date,
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+ tab,
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+// KeyId: KeyId,
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+ deptid:deptid,
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+// sourceId:sourceId,
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+// PhoneType :PhoneType ,
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+// keyword:keyword,
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+// type:type,
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+// sourceArea:sourceArea,
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+// key:key,
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+// timetype:timetype,
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+// handling:handling,
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+// source:source,
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+// dptype:dptype
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+ };
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+ return param;
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+ },
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+ responseHandler: function(res) {
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+ //格式化数据
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+ return {
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+ "rows": res.rows, //数据
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+ "total": res.total
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+ };
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+ },
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+ onLoadSuccess: function(res) { //加载成功时执行
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+ },
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+ onLoadError: function() { //加载失败时执行
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+ //layer.msg("加载数据失败", { time: 1500, icon: 2 });
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+ }
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+ });
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+}
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+
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+//退回工单
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+function backWorkTable(deptid,type) {
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+ $('.bulletFrameT').show();
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+ $('.backWorkList').show();
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+ $('.backWorkList').siblings().hide()
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+ if ($('.bulletFrameT').css('display') == 'block') {
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+ $('.body').css('opacity', '0.4')
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+ }
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+ if(type==0){
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+ $('.backWorkList h2').text('安阳市12345热线退回工单列表')
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+ }else{
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+ $('.backWorkList h2').text('安阳市12345热线退回超期工单列表')
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+ }
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+ //先销毁表格
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+ $('#backWorkList').bootstrapTable('destroy');
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+ //初始化表格,动态从服务器加载数据
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+ $('#backWorkList').bootstrapTable({
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+ method: "get", //使用get请求到服务器获取数据
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+ // url: "http://192.168.8.9:1042/InfoNew/WorkOrdrList", //获取数据的Servlet地址
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+ url:huayi.config.callcenter_url +"/InfoNew/WorkBackOrdrList", //获取数据的Servlet地址
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+ contentType: "application/x-www-form-urlencoded",
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+ striped: false, //表格显示条纹
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+ pagination: true, //启动分页
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+ pageSize: 10, //每页显示的记录数
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+ pageNumber: 1, //当前第几页
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+ pageList: [8, 16, 32, 64,128], //记录数可选列表
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+ search: false, //是否启用查询
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+ showColumns: false, //显示下拉框勾选要显示的列
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+ showRefresh: false, //显示刷新按钮
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+ sidePagination: "server", //表示服务端请求
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+ //设置为undefined可以获取pageNumber，pageSize，searchText，sortName，sortOrder
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+ //设置为limit可以获取limit, offset, search, sort, order
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+ queryParamsType: "undefined",
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+ queryParams: function queryParams(params) { //设置查询参数
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+ var param = {
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+ token: $.cookie("token"),
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+ page: params.pageNumber,
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+ pagesize: params.pageSize,
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+ deptid:deptid,
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+ type:type
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+ };
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+ return param;
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+ },
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+ responseHandler: function(res) {
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+ //格式化数据
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+ return {
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+ "rows": res.rows, //数据
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+ "total": res.total
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+ };
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+ },
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+ onLoadSuccess: function(res) { //加载成功时执行
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+ },
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+ onLoadError: function() { //加载失败时执行
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+ //layer.msg("加载数据失败", { time: 1500, icon: 2 });
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+ }
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+ });
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+}
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+//列表操作
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+function getformatter(v) {
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+ // workStateAct = 2
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+ return '<span class="workAct" onclick="btn_detail(\'' + v + '\')">' + v + '</span>'
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+}
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+function getWorkState(v, r) {
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+ if (r.F_WorkState == 0) {
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+ return "<span>新工单</span>";
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+ } else if (r.F_WorkState == 1) {
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+ return "<span>待交办</span>";
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+ } else if (r.F_WorkState == 2) {
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+ return "<span>待查收</span>";
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+ } else if (r.F_WorkState == 3) {
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+ return "<span>退回审核中</span>";
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+ } else if (r.F_WorkState == 4) {
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+ return "<span>办理中</span>";
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+ } else if (r.F_WorkState == 5) {
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+ return "<span>延时审核中</span>";
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+ } else if (r.F_WorkState == 6) {
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+ return "<span>已办理</span>";
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+ } else if (r.F_WorkState == 7) {
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+ return "<span>已回访</span>";
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+ } else if (r.F_WorkState == 8) {
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+ return "<span>重办中</span>";
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+ } else if (r.F_WorkState == 9) {
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+ return "<span>已结案</span>";
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+ } else if (r.F_WorkState == 10) {
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+ return "<span>待审核</span>";
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+ } else if (r.F_WorkState == 11) {
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+ return "<span>重办待交办</span>";
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+ } else if (r.F_WorkState == 13) {
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+ return "<span>重办驳回</span>";
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+ }
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+}
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+function getDeptnameC(v) {
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+ return "<span style='display: block;overflow: hidden;text-overflow: ellipsis;white-space: nowrap;width:150px;text-align: center;'>" +
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+ v + "</span>"
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+}
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+function getProblem(v){
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+ return "<div style='display: block;overflow: hidden;text-overflow: ellipsis;white-space: nowrap;width:150px;margin:0 auto;'>" +
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+ v + "</div>"
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+}
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+function getformatterTitle(val) {
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+ return "<div style='display: block;overflow: hidden;text-overflow: ellipsis;white-space: nowrap;width:150px;margin:0 auto;'>" +
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+ val + "</div>"
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+ }
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+//工单详情
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+function btn_detail(id) {
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+ detailId = id;
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+ $('.bulletFrameT').show();
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+ $('.workDetails').show();
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+ $('.workDetails').siblings().hide()
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+ if ($('.bulletFrameT').css('display') == 'block') {
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+ $('.body').css('opacity', '0.4')
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+ }
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+ $('.btn_right').click(function() {
|
|
|
292
|
+ $('.workList').show();
|
|
|
293
|
+ $('.workList').siblings().hide()
|
|
|
294
|
+ })
|
|
|
295
|
+ $('.urgency').text(' ');
|
|
|
296
|
+ $('.workState').text(" ");
|
|
|
297
|
+ $('.acceptType').text(" ");
|
|
|
298
|
+ $('.isSecrecy').text(" ");
|
|
|
299
|
+ $('.workNo').text(' '); //工单编号
|
|
|
300
|
+ $('#files').text(' '); //工单编号
|
|
|
301
|
+ $('.acceptNumber').text(' '); //受理人工号
|
|
|
302
|
+ $('.acceptName').text(' '); //受理人
|
|
|
303
|
+ $('.contacts').text(' '); //来单联系人
|
|
|
304
|
+ $('.phone').text(' '); //联系号码
|
|
|
305
|
+ $('.contactInformation').text(' '); //联系方式
|
|
|
306
|
+ $('.contactAddress').text(' ');
|
|
|
307
|
+ $('.acceptChannel').text(' ');
|
|
|
308
|
+ $('.phoneType').text(' ');
|
|
|
309
|
+ $('.KeyName').text(' ');
|
|
|
310
|
+ $('.F_ComContent').text(' ');
|
|
|
311
|
+ $('.F_Content').text(' ');
|
|
|
312
|
+ $('.deptname').text(' ');
|
|
|
313
|
+ $('.AreaName').text(' ');
|
|
|
314
|
+ $('.F_ComTitle').text(' ');
|
|
|
315
|
+ $('.deptname').text(' ');
|
|
|
316
|
+ $('.F_Result').text(' ');
|
|
|
317
|
+ new doAjax({
|
|
|
318
|
+ url: huayi.config.callcenter_url + "/InfoNew/GetWorkOrder",
|
|
|
319
|
+ data: {
|
|
|
320
|
+ token: $.cookie("token"),
|
|
|
321
|
+ workorderid: id
|
|
|
322
|
+ },
|
|
|
323
|
+ Type: 'GET',
|
|
|
324
|
+ callBack: function(res) {
|
|
|
325
|
+ let data = res.data[0];
|
|
|
326
|
+ console.log('是否保密',data.F_IsProtect)
|
|
|
327
|
+ if (data.F_IsProtect == 0) {
|
|
|
328
|
+ $('.isSecrecy').text("否");
|
|
|
329
|
+ } else {
|
|
|
330
|
+ $('.isSecrecy').text("是");
|
|
|
331
|
+ }
|
|
|
332
|
+ let level; //紧急程度
|
|
|
333
|
+ for (i in data) {
|
|
|
334
|
+ if (data[i] == '' || data[i] == null) {
|
|
|
335
|
+ data[i] = '-'
|
|
|
336
|
+ }
|
|
|
337
|
+ }
|
|
|
338
|
+ if (data.F_Level == 1) {
|
|
|
339
|
+ $('.urgency').text('一般');
|
|
|
340
|
+ } else {
|
|
|
341
|
+ $('.urgency').text('严重');
|
|
|
342
|
+ }
|
|
|
343
|
+ if (data.F_WorkState == 0) {
|
|
|
344
|
+ $('.workState').text("新工单");
|
|
|
345
|
+ } else if (data.F_WorkState == 1) {
|
|
|
346
|
+ $('.workState').text("待交办");
|
|
|
347
|
+ } else if (data.F_WorkState == 2) {
|
|
|
348
|
+ $('.workState').text("待查收");
|
|
|
349
|
+ } else if (data.F_WorkState == 3) {
|
|
|
350
|
+ $('.workState').text("退回审核中");
|
|
|
351
|
+ } else if (data.F_WorkState == 4) {
|
|
|
352
|
+ $('.workState').text("办理中");
|
|
|
353
|
+ } else if (data.F_WorkState == 5) {
|
|
|
354
|
+ $('.workState').text("延时审核中");
|
|
|
355
|
+ } else if (data.F_WorkState == 6) {
|
|
|
356
|
+ $('.workState').text("已办理");
|
|
|
357
|
+ } else if (data.F_WorkState == 7) {
|
|
|
358
|
+ $('.workState').text("已回访");
|
|
|
359
|
+ } else if (data.F_WorkState == 8) {
|
|
|
360
|
+ if (data.F_Identification === 0) {
|
|
|
361
|
+ $('.workState').text("重置转发");
|
|
|
362
|
+ } else if (data.F_Identification === 1) {
|
|
|
363
|
+ $('.workState').text("退回重办");
|
|
|
364
|
+ } else {
|
|
|
365
|
+ $('.workState').text("重办中");
|
|
|
366
|
+ }
|
|
|
367
|
+ } else if (data.F_WorkState == 9) {
|
|
|
368
|
+ $('.workState').text("已结案");
|
|
|
369
|
+ } else if (data.F_WorkState == 10) {
|
|
|
370
|
+ $('.workState').text("待审核");
|
|
|
371
|
+ } else if (data.F_WorkState == 11) {
|
|
|
372
|
+ $('.workState').text("重办待交办");
|
|
|
373
|
+ } else if (data.F_WorkState == 13) {
|
|
|
374
|
+ $('.workState').text("重办驳回");
|
|
|
375
|
+ }
|
|
|
376
|
+
|
|
|
377
|
+ if (data.F_IsResult == 0) {
|
|
|
378
|
+ $('.acceptType').text("网络转办");
|
|
|
379
|
+ } else {
|
|
|
380
|
+ $('.acceptType').text("当即办理");
|
|
|
381
|
+ }
|
|
|
382
|
+ $('.workNo').text(data.F_WorkOrderId); //工单编号
|
|
|
383
|
+ $('.acceptNumber').text(data.F_CreateUser); //受理人工号
|
|
|
384
|
+ $('.acceptName').text(data.UserName); //受理人
|
|
|
385
|
+ $('.contacts').text(data.F_CusName); //来单联系人
|
|
|
386
|
+ $('.phone').text(data.F_CusPhone); //联系号码
|
|
|
387
|
+ $('.contactInformation').text(data.F_ConPhone); //联系方式
|
|
|
388
|
+ $('.contactAddress').text(data.F_CusAddress);
|
|
|
389
|
+ $('.acceptChannel').text(data.SourceName);
|
|
|
390
|
+ $('.phoneType').text(data.TypeName1);
|
|
|
391
|
+ $('.KeyName').text(data.KeyName);
|
|
|
392
|
+ $('.F_ComContent').text(data.F_ComContent);
|
|
|
393
|
+ $('.F_Content').text(data.F_Content);
|
|
|
394
|
+ $('.deptname').text(data.deptname);
|
|
|
395
|
+ $('.AreaName').text(data.AreaName);
|
|
|
396
|
+ $('.F_ComTitle').text(data.F_ComTitle);
|
|
|
397
|
+ $('.deptname').text(data.deptname);
|
|
|
398
|
+ $('.F_Result').text(data.F_Result);
|
|
|
399
|
+
|
|
|
400
|
+ if (data.File && data.File.length > 0) {
|
|
|
401
|
+ var str = '';
|
|
|
402
|
+ data.File.forEach((o) => {
|
|
|
403
|
+ if (['.png', '.jpg', '.jpeg'].includes(o.F_FileType.toLowerCase())) {
|
|
|
404
|
+ str += '<image style="width: 60px;height: 60px;" src="'+ o.F_FileUrl +'" onclick="imageShow(\'' + o.F_FileUrl + '\')"/>';
|
|
|
405
|
+
|
|
|
406
|
+ } else {
|
|
|
407
|
+ str += '<a href="'+ o.F_FileUrl +'" target=“_blank” style="color: #FFFFFF;margin-right: 10px;">'+ o.F_FileName +'</a>';
|
|
|
408
|
+ }
|
|
|
409
|
+ })
|
|
|
410
|
+
|
|
|
411
|
+ $('#files').append(str);
|
|
|
412
|
+ }
|
|
|
413
|
+
|
|
|
414
|
+ }
|
|
|
415
|
+ });
|
|
|
416
|
+}
|
|
|
417
|
+
|
|
|
418
|
+function imageShow(src) {
|
|
|
419
|
+ layer.open({
|
|
|
420
|
+ type: 1,
|
|
|
421
|
+ title: false,
|
|
|
422
|
+ closeBtn: 0,
|
|
|
423
|
+ zIndex: 99999999999,
|
|
|
424
|
+ area: '600px',
|
|
|
425
|
+ skin: 'layui-layer-nobg', // 没有背景色的class
|
|
|
426
|
+ shadeClose: true,
|
|
|
427
|
+ content: '<img src="' + src + '" alt="图片预览" style="display:block;height:100%;width:100%;">'
|
|
|
428
|
+ });
|
|
|
429
|
+}
|
|
|
430
|
+//工单流程
|
|
|
431
|
+function getClick() {
|
|
|
432
|
+ $('#timeline').html('');
|
|
|
433
|
+ $('.bulletFrameT').show();
|
|
|
434
|
+ $('.workProcedure').show();
|
|
|
435
|
+ $('.workProcedure').siblings().hide()
|
|
|
436
|
+ if ($('.bulletFrameT').css('display') == 'block') {
|
|
|
437
|
+ $('.body').css('opacity', '0.4')
|
|
|
438
|
+ }
|
|
|
439
|
+ new doAjax({
|
|
|
440
|
+ url: huayi.config.callcenter_url + "InfoNew/GetWorkOrderProcess",
|
|
|
441
|
+ data: {
|
|
|
442
|
+ token: $.cookie("token"),
|
|
|
443
|
+ workorderid: detailId
|
|
|
444
|
+ },
|
|
|
445
|
+ Type: 'GET',
|
|
|
446
|
+ callBack: function(res) {
|
|
|
447
|
+ let str = '';
|
|
|
448
|
+ res.data.forEach(function(v, n) {
|
|
|
449
|
+ if (v.F_Message.indexOf('市民短信评议')>=0 || v.F_Message.indexOf('市民微信评议')>=0 || v.F_Message.indexOf('市民网站评议')>=0) {
|
|
|
450
|
+ str +=
|
|
|
451
|
+ "<li class='work'><input class='radio' id='work5' name='works' type='radio' checked><div class='relative'>" +
|
|
|
452
|
+ "<span class='date'>" + v.F_CreateTime +
|
|
|
453
|
+ "</span><span class='circle'></span></div><div class='content'><p onclick=\"messageClick(this, '"+v
|
|
|
454
|
+ .F_Message+"')\">市民已评议</p></div></li>"
|
|
|
455
|
+ } else {
|
|
|
456
|
+ str +=
|
|
|
457
|
+ "<li class='work'><input class='radio' id='work5' name='works' type='radio' checked><div class='relative'>" +
|
|
|
458
|
+ "<span class='date'>" + v.F_CreateTime +
|
|
|
459
|
+ "</span><span class='circle'></span></div><div class='content'><p>" + v
|
|
|
460
|
+ .F_Message+ "</p></div></li>"
|
|
|
461
|
+ }
|
|
|
462
|
+
|
|
|
463
|
+
|
|
|
464
|
+ })
|
|
|
465
|
+ $('#timeline').html(str);
|
|
|
466
|
+ }
|
|
|
467
|
+ });
|
|
|
468
|
+}
|
|
|
469
|
+
|
|
|
470
|
+function messageClick(that, mssage) {
|
|
|
471
|
+ $(that).html(mssage)
|
|
|
472
|
+}
|
