问题修改

WebUI/CallCenterWeb.UI/Appeal/Lawsuit.html

@@ -297,6 +297,7 @@
         </div>
         <input type="hidden" id="PID" />
         <input type="hidden" id="Dpment" />
+        <input type="hidden" id="phoneType" value="2" />
     </div>
     <script src="../js/layui/layui.js"></script>
     <script src="../js/bootstrap-select.js"></script>

WebUI/CallCenterWeb.UI/CommonHtml/WorkDatil.html

@@ -890,7 +890,7 @@
                                     isProtect = result.data.data[0].F_IsProtect
                                     if (Data[0].F_CusPhone) {
                                         if (roleCode === "GLY" || roleCode === "ZXHWY" ||
-                                            roleCode === "ZXLD") {
+                                            roleCode === "ZXLD" || roleCode === "DBZY" || roleCode === "MTDD") {
                                             $(".F_ConPhone").hide()
                                         } else {
                                             $(".phoneTitle").unbind("click");
@@ -901,7 +901,7 @@
                                     }
                                     if (Data[0].F_CusName) {
                                         if (roleCode === "GLY" || roleCode === "ZXHWY" ||
-                                            roleCode === "ZXLD") {
+                                            roleCode === "ZXLD" || roleCode === "DBZY" || roleCode === "MTDD") {
                                             $(".F_CusName").hide()
                                         } else {
                                             $(".callerTitle").unbind("click");
@@ -1009,7 +1009,13 @@
                                         },
                                     });
                                     if (State == 0) {
-                                        $('.ZT').text("新工单");
+                                        var entryTimeDate = new Date(Date.parse(Data[0].F_CreateTime));
+                                        var defaultTimeDate = new Date(Date.parse("2020-10-16 00:00:00"));
+                                        if (entryTimeDate >= defaultTimeDate) {
+                                            $('.ZT').text("新工单");
+                                        } else if (entryTimeDate < defaultTimeDate) {
+                                            $('.ZT').text("新工单（历史工单）");
+                                        }
                                     } else if (State == 1) {
                                         $('.ZT').text("待交办");
                                     } else if (State == 2) {

WebUI/CallCenterWeb.UI/CommonHtml/editProcessingResult.html

@@ -24,7 +24,8 @@
         <div class="btn_box">
             <input type="hidden" id="F_guid" value="" />
             <button class="btns CB">保存</button>
-            <button class="btns mediaTransfer">转公开</button>
+            <button class="btns publicTransfer">转公开</button>
+            <button class="btns mediaTransfer">转媒体</button>
         </div>
     </div>
 
@@ -39,8 +40,10 @@
                 CB();
             })
             if (roleCode === "ZXHWY" || roleCode === "ZXBZ" || roleCode === "ZXLD" || roleCode === "GLY") {
+                $(".publicTransfer").hide()
                 $(".mediaTransfer").hide()
             } else {
+                $(".publicTransfer").show()
                 $(".mediaTransfer").show()
             }
             getDetail()
@@ -66,8 +69,8 @@
                 }
             })
         }
-        //转媒体
-        $('.mediaTransfer').click(function () {
+        //转公开
+        $('.publicTransfer').click(function () {
             layer.open({
                 content: '是否要转公开？',
                 btn: ['是', '否'],
@@ -80,6 +83,31 @@
                     }, function (result) {
                         var data = JSON.parse(result);
                         if (data.state == "success") {
+                            $(".publicTransfer").hide();
+                            var index = parent.layer.getFrameIndex(window
+                                .name); //先得到当前iframe层的索引
+                            parent.layer.close(index); //再执行关闭
+                            parent.$('#orderlist').bootstrapTable('refresh');
+                            parent.layer.msg("操作成功");
+                        }
+                    })
+                }
+            })
+        });
+
+        //转媒体
+        $('.mediaTransfer').click(function () {
+            layer.open({
+                content: '是否要转媒体？',
+                btn: ['是', '否'],
+                yes: function (index, layero) {
+                    $.post(huayi.config.callcenter_url + "WorkOrder/MediaWorkOrder", {
+                        workorderid: wid, //工单编号
+                        isrelease: 1, //(0撤回，1转媒体)
+                        token: $.cookie("token")
+                    }, function (result) {
+                        var data = JSON.parse(result);
+                        if (data.state == "success") {
                             $(".mediaTransfer").hide();
                             var index = parent.layer.getFrameIndex(window
                                 .name); //先得到当前iframe层的索引
@@ -96,26 +124,23 @@
         function getDetail() {
             $.ajax({
                 type: "get",
-                url: huayi.config.callcenter_url + "WorkOrder/GetWorkOrder",
+                url: huayi.config.callcenter_url + "WorkOrder/GetWorkOrderNew",
                 dataType: 'json',
                 async: false,
                 data: {
                     workorderid: wid,
+                    type: 0,
                     token: $.cookie("token")
                 },
                 success: function (result) {
                     if (result.state.toLowerCase() == "success") {
                         var content = result.data;
-                        // var bldataLength = content.bldata.length
                         if (content.data[0].F_Content === "" || content.data[0].F_Content === null) {
                             $("#content").text(content.data[0].F_ComContent)
                         } else {
                             $("#content").text(content.data[0].F_Content)
                         }
                         $("#result").val(content.data[0].F_Result)
-                        // if ( bldataLength > 0) {
-                        //     $("#result").val(content.bldata[bldataLength - 1].F_Result)
-                        // }
                     }
                 }
             })

WebUI/CallCenterWeb.UI/Media/MediaWorkOrderList.html

@@ -0,0 +1,370 @@
+<!DOCTYPE html>
+<html>
+
+<head>
+    <meta charset="UTF-8">
+    <title>媒体工单</title>
+    <script src="../Script/Common/huayi.load.js"></script>
+    <script src="../Script/Common/huayi.config.js"></script>
+    <link rel="stylesheet" href="../css/bootstrap-select.css">
+    <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
+    <link rel="stylesheet" href="../css/init.css" />
+    <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
+    <link rel="stylesheet" href="../js/layui/css/layui.css">
+</head>
+
+<body class="gray-bg">
+    <div class="wrapper wrapper-content animated fadeInRight">
+        <div class="daoHang clearfix">
+            <div class="dhLeft">
+                <sapn>
+                    <i class="syIcon"></i>位置：
+                    <a href="javaScript:;" id="ReIndex">首页</a>&gt;
+                    <a href="javaScript:;">媒体监督</a>&gt;
+                    <a href="" class="nowPosition">媒体工单</a>
+                </sapn>
+            </div>
+            <div class="dhRight">
+                <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
+            </div>
+        </div>
+        <div style="padding: 10px;" class="tj_content clearFix">
+            <div style="padding: 10px;" class="tj_content clearFix">
+                <div>
+                    <span>【搜索信息】</span>
+                    <div class="box_content">
+                        <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
+                            <tr>
+                                <th>工单来源：</th>
+                                <td>
+                                    <select class="form-control" id="source">
+                                    </select>
+                                </td>
+                                <th>来电号码：</th>
+                                <td>
+                                    <input type="text" id="tel" class="form-control" />
+                                </td>
+                                <th>来电时间：</th>
+                                <td colspan="3">
+                                    <input type="text" id="starttime" class="photo x-color laydate-icon"
+                                        autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
+                                        id="endtime" class="photo x-color laydate-icon" autocomplete="off"
+                                        style="height: 35px;" />
+                                </td>
+                            </tr>
+                            <tr>
+                                <th>事项编号：</th>
+                                <td>
+                                    <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
+                                </td>
+                                <th><span class="nameJustified">来电人：</span></th>
+                                <td>
+                                    <input type="text" id="name" class="form-control" />
+                                </td>
+                                <th><span class="nameJustified">关键字：</span></th>
+                                <td>
+                                    <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
+                                    <botton class="btns Seach">搜索</botton>
+                                </td>
+                            </tr>
+                            <tr>
+                                <th>来电类型：</th>
+                                <td>
+                                    <select class="form-control" id="type">
+                                    </select>
+                                </td>
+                                <th></th>
+                                <td style="text-align: center;">
+                                </td>
+                            </tr>
+                        </table>
+                    </div>
+                </div>
+                <div>
+                    <div style="width: 100%;padding: 10px;">
+                        <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
+                            data-pagination="true">
+                            <thead>
+                                <tr>
+                                    <th data-formatter="serialNumber" data-align="center">
+                                        序号
+                                    </th>
+                                    <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">工单单号</th>
+                                    <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
+                                    <th data-field="UserName" data-align="center">受理人</th>
+                                    <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
+                                    <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
+                                </tr>
+                            </thead>
+                            <tbody class="list"></tbody>
+                        </table>
+                    </div>
+                </div>
+            </div>
+        </div>
+    </div>
+    <script src="../js/layui/layui.js"></script>
+    <script src="../js/bootstrap-select.js"></script>
+    <script src="../css/laydate/laydate.js"></script>
+    <script src="../My97DatePicker/WdatePicker.js"></script>
+    <script src="../js/zTree/jquery.ztree.core.js"></script>
+    <script src="../js/WorkOrder/WorkOrderList.js"></script>
+    <script>
+        $(document).ready(function () {
+            load();
+            LY($("#source"));
+            LB($("#type"));
+            ZT($("#keyid"));
+            //ZX($("#ZX"));
+            laydate.skin('blue');
+            laydate({
+                elem: '#starttime',
+                event: 'focus'
+            });
+            laydate({
+                elem: '#endtime',
+                event: 'focus'
+            });
+            $(".Seach").click(function () {
+                load();
+            });
+
+            $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
+                $('.success').removeClass('success'); //去除之前选中的行的，选中样式
+                $(ele).addClass('success'); //添加当前选中的 success样式用于区别
+            });
+
+            $("#sqzx").bind("keydown", function (event) {
+                var keyCode = event.keyCode ? event.keyCode : event.which ? event.which : event
+                    .charCode;
+                if (keyCode == 13) {
+                    load();
+                }
+            })
+        });
+        //获取查询信息
+        function load() {
+            //先销毁表格
+            $('#orderlist').bootstrapTable('destroy');
+            //初始化表格,动态从服务器加载数据
+            $("#orderlist").bootstrapTable({
+                method: "get", //使用get请求到服务器获取数据
+                url: huayi.config.callcenter_url + "WorkOrder/GetMassList",
+                contentType: "application/x-www-form-urlencoded",
+                striped: true, //表格显示条纹
+                pagination: true, //启动分页
+                pageSize: 10, //每页显示的记录数
+                pageNumber: 1, //当前第几页
+                pageList: [10, 20, 50, 100], //记录数可选列表
+                search: false, //是否启用查询
+                showColumns: false, //显示下拉框勾选要显示的列
+                showRefresh: false, //显示刷新按钮
+                sidePagination: "server", //表示服务端请求
+                //设置为undefined可以获取pageNumber，pageSize，searchText，sortName，sortOrder
+                //设置为limit可以获取limit, offset, search, sort, order
+                queryParamsType: "undefined",
+                queryParams: function queryParams(params) { //设置查询参数
+                    var param = {
+                        page: params.pageNumber,
+                        pagesize: params.pageSize,
+                        key: $("#key").val(), //关键字
+                        starttime: $("#starttime").val(), //开始时间
+                        endtime: $("#endtime").val(), //结束时间						
+                        workid: $('#wids').val(), //工单编号
+                        type: $('#type').val(), //工单类型
+                        tel: $('#tel').val(), //客户电话
+                        name: $('#name').val(), //客户名称
+                        //usercode: $("#ZX").val(),//坐席工号
+                        keyid: $('#keyid').val(), //关键词id
+                        source: $("#source").val(), //来源
+                        token: $.cookie("token"),
+                    };
+                    return param;
+                },
+                onLoadSuccess: function (data) { //加载成功时执行
+                    //layer.msg("加载成功");	
+                },
+                onLoadError: function () { //加载失败时执行
+                    //layer.msg("加载数据失败", { time: 1500, icon: 2 });
+                }
+            });
+        }
+        //来源
+        function LY(obj) {
+            obj.empty();
+            obj.append('<option selected="selected" value="">请选择</option>');
+            $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
+                "token": $.cookie("token"),
+                id: 1
+            }, function (data) {
+                if (data.state.toLowerCase() == "success") {
+                    var content = data.data;
+                    $(content).each(function (i, n) {
+                        $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
+                            obj);
+                    })
+                }
+            })
+        }
+        //类别
+        function LB(obj) {
+            obj.empty();
+            obj.append('<option selected="selected" value="">请选择</option>');
+            $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
+                "token": $.cookie("token"),
+                id: 2
+            }, function (data) {
+                if (data.state.toLowerCase() == "success") {
+                    var content = data.data;
+                    $(content).each(function (i, n) {
+                        $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
+                            obj);
+                    })
+                }
+            })
+        }
+        //主题
+        function ZT(obj) {
+            obj.empty();
+            obj.append('<option selected="selected" value="">请选择</option>');
+            $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
+                "token": $.cookie("token"),
+                id: 3
+            }, function (data) {
+                if (data.state.toLowerCase() == "success") {
+                    var content = data.data;
+                    $(content).each(function (i, n) {
+                        $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
+                            obj);
+                    })
+                }
+            })
+        }
+        ///坐席 
+        /*		function ZX(obj) {
+        			obj.empty();
+        			obj.append('<option selected="selected" value="">请选择</option>');
+        			$.getJSON(huayi.config.callcenter_url + "UserAccount/GetSeatList", {
+        				"token": $.cookie("token"),
+        			}, function(data) {
+        				if(data.state.toLowerCase() == "success") {
+        					var content = data.data;
+        					$(content).each(function(i, n) {
+        						$("<option value='" + n.F_UserCode + "'>" + n.F_UserName + "</option>").appendTo(obj);
+        					})
+        				}
+        			})
+        		}*/
+
+        //编号
+        function serialNumber(val, row, index) {
+            return index + 1;
+        }
+
+        //述求标题
+        function GetCont(val) {
+            if (val) {
+                var str = '<div '
+                if (val.length > 10) {
+                    str = str + ' title="' + val + '" ';
+                    val = val.substr(0, 10) + "...";
+                }
+                return str + '>' + val + '</div>';
+            } else {
+                return '';
+            }
+        }
+        //办理状态
+        function States(val, row) {
+            var html = '';
+            switch (val + '') {
+                case '0':
+                    html = '新工单';
+                    if (row.F_IsReturn == 1) {
+                        html = '新工单（回退）';
+                    }
+                    break;
+                case '1':
+                    html = '待交办';
+                    break;
+                case '2':
+                    html = '待查收';
+                    break;
+                case '3':
+                    html = '退回审核中';
+                    break;
+                case '4':
+                    html = '办理中';
+                    break;
+                case '5':
+                    html = '延时审核';
+                    break;
+                case '6':
+                    html = '已办理';
+                    break;
+                case '7':
+                    html = '已回访';
+                    break;
+                case '8':
+                    html = '重办中';
+                    break;
+                case '9':
+                    html = '已结案';
+                    break;
+            }
+            return html;
+
+        }
+
+        //操作
+        function Dispose(val, row) {
+            //按钮
+            var showOrnot = 'none';
+            //转媒体撤回按钮显示或隐藏
+            if (row.IsReturnMedia == 1) {
+                showOrnot = 'inline-block';
+            } else {
+                showOrnot = 'none';
+            }
+            return '<div class="imgs" >' +
+                '<a class="xg"  title="查看" onclick="ckxq(\'' + val + '\')">查看</a>' +
+                '<a class="xg withDrawBtn" style="display: ' + showOrnot + '" title="撤回" onclick="withDraw(\'' + val +
+                '\')">撤回</a>' +
+                '</div>';
+        }
+        //查看详情
+        function ckxq(str) {
+            layer.open({
+                type: 2,
+                content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url，no代表不显示滚动条
+                title: '工单详情',
+                area: ['100%', '100%'], //宽高
+            });
+        }
+        //撤回
+        function withDraw(str) {
+            layer.open({
+                content: '是否要撤回？',
+                btn: ['是', '否'],
+                yes: function (index, layero) {
+                    $.post(huayi.config.callcenter_url + "WorkOrder/MediaWorkOrder", {
+                        workorderid: str, //工单编号
+                        isrelease: 0, //(0撤回，1转媒体)
+                        token: $.cookie("token")
+                    }, function (result) {
+                        var data = JSON.parse(result);
+                        if (data.state == "success") {
+                            //debugger;
+                            $(".withDrawBtn").hide();
+                            layer.close();
+                            load();
+                            layer.msg("撤回成功");
+                        }
+                    })
+                }
+            })
+        }
+    </script>
+</body>
+
+</html>

WebUI/CallCenterWeb.UI/PerformanceEvaluation/performanceBonus.html

@@ -49,8 +49,8 @@
     <div class="container-fluid wrapper-content animated fadeInRight">
         <div class="daoHang clearfix">
             <div class="dhLeft">
-                <sapn><i class="syIcon"></i>位置：<a id="ReIndex">首页</a>&gt;<a href="javaScript:;">知识库</a>&gt;<a href=""
-                        class="nowPosition">政策专家库</a></sapn>
+                <sapn><i class="syIcon"></i>位置：<a id="ReIndex">首页</a>&gt;<a href="javaScript:;">绩效考评</a>&gt;<a href=""
+                        class="nowPosition">绩效加分</a></sapn>
             </div>
             <div class="dhRight"><a href="" title="刷新"><i class="fa fa-refresh"></i></a></div>
         </div>

WebUI/CallCenterWeb.UI/PerformanceEvaluation/performanceReduce.html

@@ -9,7 +9,7 @@
     <link rel="stylesheet" href="../css/init.css" />
     <link rel="stylesheet" href="../js/layui/css/layui.css">
     <link rel="stylesheet" href="./css/department.css"></link>
-    <title>绩效加分</title>
+    <title>绩效减分</title>
     <style>
         .toolBar {
             padding: 15px 0;
@@ -49,8 +49,8 @@
     <div class="container-fluid wrapper-content animated fadeInRight">
         <div class="daoHang clearfix">
             <div class="dhLeft">
-                <sapn><i class="syIcon"></i>位置：<a id="ReIndex">首页</a>&gt;<a href="javaScript:;">知识库</a>&gt;<a href=""
-                        class="nowPosition">政策专家库</a></sapn>
+                <sapn><i class="syIcon"></i>位置：<a id="ReIndex">首页</a>&gt;<a href="javaScript:;">绩效考评</a>&gt;<a href=""
+                        class="nowPosition">绩效减分</a></sapn>
             </div>
             <div class="dhRight"><a href="" title="刷新"><i class="fa fa-refresh"></i></a></div>
         </div>

WebUI/CallCenterWeb.UI/Report/CallTime.html

@@ -157,8 +157,8 @@
 							var content = data.rows;
 							$(".tbody").html("");
 							for(var i = 0; i < content.length; i++) {
-							    //$("<tr><td>" + content[i].时间 + "</td><td>" + content[i].电话呼入次数 + "</td><td>" + content[i].电话呼出次数 + "</td><td>" + content[i].正常接听次数 + "</td><td>" + content[i].未接通次数 + "</td><td>" + content[i].语音留言次数 + "</td><td>" + content[i].主动放弃次数 + "</td><td>" + content[i].电话骚扰次数 + "</td><td>" + content[i].平均呼入时间 + "</td></tr>").appendTo(".hwbb tbody");
-							    $("<tr><td>" + content[i].时间 + "</td><td>" + content[i].电话呼入次数 + "</td><td>" + content[i].电话呼出次数 + "</td><td>" + content[i].正常呼入接听次数 + "</td><td>" + content[i].呼入未接通次数 + "</td><td>" + content[i].呼入主动放弃次数 + "</td><td>" + content[i].电话骚扰次数 + "</td><td>" + content[i].平均呼入时间 + "</td><td>" + content[i].峰值排队人数 + "</td></tr>").appendTo(".hwbb tbody");
+							    $("<tr><td>" + content[i].时间 + "</td><td>" + content[i].电话呼入次数 + "</td><td>" + content[i].电话呼出次数 + "</td><td>" + content[i].正常接听次数 + "</td><td>" + content[i].未接通次数 + "</td><td>" + content[i].主动放弃次数 + "</td><td>" + content[i].电话骚扰次数 + "</td><td>" + content[i].平均呼入时间 + "</td><td>" + content[i].峰值排队人数 + "</td></tr>").appendTo(".hwbb tbody");
+							    // $("<tr><td>" + content[i].时间 + "</td><td>" + content[i].电话呼入次数 + "</td><td>" + content[i].电话呼出次数 + "</td><td>" + content[i].正常呼入接听次数 + "</td><td>" + content[i].呼入未接通次数 + "</td><td>" + content[i].呼入主动放弃次数 + "</td><td>" + content[i].电话骚扰次数 + "</td><td>" + content[i].平均呼入时间 + "</td><td>" + content[i].峰值排队人数 + "</td></tr>").appendTo(".hwbb tbody");
 								//$("<tr><td>" + content[i].时间 + "</td><td>" + content[i].电话呼入次数 + "</td><td>" + content[i].电话呼出次数 + "</td><td>" + content[i].正常接听次数 + "</td><td>" + content[i].语音留言次数 + "</td><td>" + content[i].主动放弃次数 + "</td><td>" + content[i].平均呼入时间 + "</td></tr>").appendTo(".hwbb tbody");
 							}
 						}

WebUI/CallCenterWeb.UI/ReportForm/chuliliang.html

@@ -156,9 +156,11 @@
                 dataType: "json",
                 async: true,
                 success: function (returnValue) {
-                    //异步获取数据
-                    var resultData1 = returnValue.data.Dept3DayReport;
-                    $('#workorderlist').bootstrapTable('load', resultData1);
+                    if (returnValue.state.toLowerCase() === "success") {
+                        //异步获取数据
+                        var resultData1 = returnValue.data.Dept3DayReport;
+                        $('#workorderlist').bootstrapTable('load', resultData1);
+                    }
                 }
             });
             $('#workorderlist').bootstrapTable('destroy').bootstrapTable({

WebUI/CallCenterWeb.UI/ReportForm/threeworkCLL.html

@@ -156,9 +156,11 @@
                 dataType: "json",
                 async: true,
                 success: function (returnValue) {
-                    //异步获取数据
-                    var resultData1 = returnValue.data.Dept3EfficiencyReport;
-                    $('#workorderlist').bootstrapTable('load', resultData1);
+                    if (returnValue.state.toLowerCase() === "success") {
+                        //异步获取数据
+                        var resultData1 = returnValue.data.Dept3EfficiencyReport;
+                        $('#workorderlist').bootstrapTable('load', resultData1);                    
+                    }
                 }
             });
             $('#workorderlist').bootstrapTable('destroy').bootstrapTable({

WebUI/CallCenterWeb.UI/ReportForm/threeworkMY.html

@@ -155,9 +155,11 @@
                 dataType: "json",
                 async: true,
                 success: function (returnValue) {
-                    //异步获取数据
-                    var resultData1 = returnValue.data.Dept3SatisfiedReport;
-                    $('#workorderlist').bootstrapTable('load', resultData1);
+                    if (returnValue.state.toLowerCase() === "success") {
+                        //异步获取数据
+                        var resultData1 = returnValue.data.Dept3SatisfiedReport;
+                        $('#workorderlist').bootstrapTable('load', resultData1);
+                    }
                 }
             });
             $('#workorderlist').bootstrapTable('destroy').bootstrapTable({

WebUI/CallCenterWeb.UI/SuperviseManagement/superviseCommission.html

@@ -119,6 +119,14 @@
 
                 </div>
                 <div>
+                    <ul class="nav nav-tabs ul_tab" role="tablist">
+                        <li class="active">
+                            <a>督办待办</a>
+                        </li>
+                        <li>
+                            <a>督办重办</a>
+                        </li>
+                    </ul>
                     <div style="width: 100%;padding: 10px;">
                         <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
                             data-pagination="true">
@@ -166,6 +174,7 @@
     <script>
         var wid = helper.request.queryString("states");
         var roleCode = $.cookie("code");
+        var iscb = 0;
         if (wid) {
             $("#state").val(wid);
         }
@@ -180,6 +189,17 @@
                 elem: '#endtime',
                 event: 'focus'
             });
+
+            $('.ul_tab li').click(function () {
+                $(this).addClass("active").siblings().removeClass("active");
+                var index = $(this).index();
+                if (index === 0) {
+                    iscb = 0;
+                } else if (index === 1) {
+                    iscb = 1
+                }
+                load();
+            })
         });
         //关闭录音弹出
         $(".gbly").click(function () {
@@ -259,6 +279,7 @@
                         tab: 1, //办理中
                         sourcearea: $('#sourceAreas').val(), //区域
                         Supervisor: 1,
+                        iscb: iscb, // 0督办待办、1督办重办
                         token: $.cookie("token")
                     };
                     return param;

WebUI/CallCenterWeb.UI/SuperviseManagement/superviseOverdue.html

@@ -384,12 +384,27 @@
                     html1 = html1.replace("row", row.F_MainDeptId);
                 }
                 html += html1;
-
             }
+            html += '<a class="xg sendMsg" onclick="sendMsg(\'' + row.F_WorkOrderId + '\')" title="催办">催办</a>';
 
             return html;
         }
-
+        //催办
+        function sendMsg(wid, depId) {
+            layer.confirm('确定催办吗', {
+                btn: ['确定', '取消']
+            }, function () {
+                $.post(huayi.config.callcenter_url + 'WorkOrder/Reminders', {
+                    workorderid: wid,
+                    token: $.cookie("token")
+                }, function (result) {
+                    result = JSON.parse(result);
+                    if (result.state.toLowerCase() == 'success') {
+                        layer.msg('催办成功')
+                    }
+                })
+            })
+        }
         //转派
         function redeploy(WorkOrderId) {
             layer.open({
@@ -513,21 +528,6 @@
             });
         }
 
-        function messagesUrge(str) {
-            layer.confirm('确定催办吗？', {
-                btn: ['是', '否'] //按钮
-            }, function () {
-                $.post(huayi.config.callcenter_url + 'WorkOrder/Reminders', {
-                    workorderid: str,
-                    token: $.cookie("token")
-                }, function (result) {
-                    result = JSON.parse(result);
-                    if (result.state.toLowerCase() == 'success') {
-                        layer.msg('催办成功')
-                    }
-                })
-            });
-        }
         //督查
         function Supervision_(str) {
             layer.open({

WebUI/CallCenterWeb.UI/SuperviseManagement/superviseProcessing.html

@@ -404,7 +404,7 @@
                 html += html1;
 
             }
-            if (roleCode !== "WLDW" && Supervisor !== 1) {
+            if (roleCode !== "WLDW" && tab === 1) {
                 html += '<a class="xg sendMsg" onclick="sendMsg(\'' + row.F_WorkOrderId + '\')" title="催办">催办</a>';
             }
             return html;

WebUI/CallCenterWeb.UI/SuperviseManagement/superviseUpcoming.html

@@ -44,13 +44,21 @@
                                 <td>
                                     <input type="text" id="tel" class="form-control" />
                                 </td>
-                                <th>来电时间：</th>
+                                <th>办理时间：</th>
+                                <td colspan="3">
+                                    <input id="dealstarttime" class="photo x-color laydate-icon" type="text"
+                                        autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input id="dealstrendtime"
+                                        class="photo x-color laydate-icon" type="text" autocomplete="off"
+                                        style="height: 35px;" />
+                                </td>
+
+                                <!-- <th>来电时间：</th>
                                 <td colspan="3">
                                     <input type="text" id="starttime" class="photo x-color laydate-icon"
                                         autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
                                         id="endtime" class="photo x-color laydate-icon" autocomplete="off"
                                         style="height: 35px;" />
-                                </td>
+                                </td> -->
                             </tr>
                             <tr>
                                 <th>事项编号：</th>
@@ -61,10 +69,12 @@
                                 <td>
                                     <input type="text" id="name" class="form-control" />
                                 </td>
-                                <th><span class="nameJustified">关键字：</span></th>
-                                <td>
-                                    <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
-                                    <botton class="btns Seach">搜索</botton>
+                                <th>转督办时间：</th>
+                                <td colspan="3">
+                                    <input type="text" id="dbstarttime" class="photo x-color laydate-icon"
+                                        autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
+                                        id="dbstrendtime" class="photo x-color laydate-icon" autocomplete="off"
+                                        style="height: 35px;" />
                                 </td>
                             </tr>
                             <tr>
@@ -86,8 +96,13 @@
                                 <td>
                                     <select name="" id="sourceAreas" class="form-control Min-width">
                                     </select>
+                                    <botton class="btns Seach">搜索</botton>
                                     <!-- <botton class="btns exportFile">导出</botton> -->
                                 </td>
+                                <!-- <th><span class="nameJustified">关键字：</span></th>
+                                <td>
+                                    <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
+                                </td> -->
                             </tr>
                             <tr>
                                 <th>承办单位:</th>
@@ -110,8 +125,29 @@
                                     <select class="form-control" id="type">
                                     </select>
                                 </td>
-                                <th></th>
-                                <td style="text-align: center;">
+                                <th>办理结果：</th>
+                                <td>
+                                    <input type="text" placeholder="输入办理结果" id="result" class="form-control Min-width" />
+                                </td>
+                            </tr>
+                            <tr>
+                                <th>反映类别：</th>
+                                <td class="reflectCategory-wrapper">
+                                    <input type="text" id="reflectCategory" class="form-control" autocomplete="off" />
+                                    <i class="CleansReactionCategory fa fa-close"></i>
+                                    <input type="hidden" id="keyid" />
+                                    <div class="reflectCategoryList-wrapper">
+                                        <ul id="reflectCategoryList">
+                                        </ul>
+                                    </div>
+                                </td>
+                                <th>工单标题：</th>
+                                <td>
+                                    <input type="text" placeholder="输入工单标题" id="comtitle" class="form-control" />
+                                </td>
+                                <th>来电内容：</th>
+                                <td>
+                                    <input type="text" placeholder="输入来电内容" id="comContent" class="form-control Min-width" />
                                 </td>
                             </tr>
                         </table>
@@ -173,11 +209,19 @@
             load();
             laydate.skin('blue');
             laydate({
-                elem: '#starttime',
+                elem: '#dealstarttime',
+                event: 'focus'
+            });
+            laydate({
+                elem: '#dealstrendtime',
+                event: 'focus'
+            });
+            laydate({
+                elem: '#dbstarttime',
                 event: 'focus'
             });
             laydate({
-                elem: '#endtime',
+                elem: '#dbstrendtime',
                 event: 'focus'
             });
         });
@@ -252,10 +296,15 @@
                         ddusercode: ddusercodeID,
                         keyid: $("#keyid").val(), //=关键词id
                         source: $("#source").val(), //=来源&
-                        starttime: $("#starttime").val(), //=开始时间
-                        endtime: $("#endtime").val(), //=结束时间
+                        dealstarttime: $("#dealstarttime").val(), // 办理开始时间
+                        dealstrendtime: $("#dealstrendtime").val(), // 办理结束时间
+                        dbstarttime: $("#dbstarttime").val(), // 转督办开始时间
+                        dbstrendtime: $("#dbstrendtime").val(), // 转督办结束时间
                         deptid: $("#PID").val(),
                         type: $("#type").val(),
+                        result: $("#result").val(), // 办理结果
+                        comtitle: $("#comtitle").val(), // 工单标题
+                        comContent: $("#comContent").val(), // 来电内容
                         tab: 0, // 督办待办
                         sourcearea: $('#sourceAreas').val(), //区域
                         Supervisor: 2, // 督办待办

WebUI/CallCenterWeb.UI/TelCall/CallRecord.html

@@ -235,10 +235,9 @@
                             </td>
                             <th><span class="nameJustified">时间：</span></th>
                             <td colspan="3">
-                                <input id="start" class="photo x-color laydate-icon" type="text" /> - <input id="end"
-                                    class="photo x-color laydate-icon" type="text" />
-                                    <a class="sc_btn Ss">搜索</a>
-                                    <a class="sc_btn exportFile">导出</a>
+                                <input id="start" class="photo x-color laydate-icon" type="text" autocomplete="off" /> - <input id="end" class="photo x-color laydate-icon" type="text" autocomplete="off" />
+                                <a class="sc_btn Ss">搜索</a>
+                                <a class="sc_btn exportFile">导出</a>
                             </td>
                         </tr>
                         <!-- <tr>
@@ -692,6 +691,14 @@
             url += "&usercode=" + usercode + "&phone=" + phone + "&starttime=" + starttime + "&endtime=" + endtime + "&callstate=" + callstate + "&calltype=" + calltype + "&type=" + type + "&actiontype=" + actiontype + "&tasktype=" + tasktype + "&extnumber=" + extnumber + "&phoneType=" + phoneType + "&islike=" + islike;
             window.location.href = url;
         })
+
+        document.onkeydown = function (e) { // 回车提交表单
+            var theEvent = window.event || e;
+            var code = theEvent.keyCode || theEvent.which || theEvent.charCode;
+            if (code == 13) {
+                initTable();
+            }
+        }
     </script>
 
 </body>

WebUI/CallCenterWeb.UI/home.html

@@ -1759,111 +1759,6 @@
             </ul> -->
             <div class="ld-sercon">
                 <div class="complain">
-                    <div class="ld-sercon-con clearfix second-con">
-                        <div><span class="callPopupTitle">历史记录</span></div>
-                        <!-- <div class="Ps-chaxun">
-                            <span>查询:
-                                <input type="text" id="old_startTime" class="laydate-icon" />&nbsp;——&nbsp;<input
-                                    type="text" id="old_endTime" class="laydate-icon" /></span>
-                            <span class="searchbtn"></span>
-                        </div> -->
-                        <div class="table-responsive col-sm-12 tbold">
-                            <table id="oldlist" data-row-style="rowStyle" data-query-params="queryParams"
-                                data-pagination="true">
-                                <thead>
-                                    <tr>
-                                        <th data-field="CallNumber">
-                                            电话号码
-                                        </th>
-                                        <th data-field="CallState" data-formatter="GetCallState">
-                                            呼叫状态
-                                        </th>
-                                        <th data-field="TypeName">
-                                            通话类型
-                                        </th>
-                                        <th data-field="UserCode">
-                                            坐席工号
-                                        </th>
-                                        <th data-field="UserName">
-                                            坐席姓名
-                                        </th>
-                                        <th data-field="TalkStartTime">
-                                            通话开始时间
-                                        </th>
-                                        <th data-field="TalkEndTime">
-                                            通话结束时间
-                                        </th>
-                                        <th data-field="TalkLongTime" data-formatter="ftime">
-                                            通话时长
-                                        </th>
-                                        <th data-field="FilePath" data-formatter="setCode">
-                                            录音
-                                        </th>
-                                    </tr>
-                                </thead>
-                                <tbody class="list"></tbody>
-                            </table>
-                        </div>
-                    </div>
-                </div>
-                <div class="complain">
-                    <div class="ld-sercon-con clearfix second-con">
-                        <!-- <div><span class="callPopupTitle">历史工单</span></div>
-                        <div class="Ps-chaxun">
-                            <span>查询:
-                                <input type="text" id="con_startTime" class="laydate-icon" />&nbsp;——&nbsp;<input
-                                    type="text" id="con_endTime" class="laydate-icon" /></span>
-                            <span class="searchbtn"></span>
-                        </div> -->
-                        <div class="table-responsive col-sm-12 tbold">
-                            <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
-                                data-pagination="true">
-                                <thead>
-                                    <tr>
-                                        <th data-field="F_WorkOrderId" data-formatter="GetLink">
-                                            工单编号
-                                        </th>
-                                        <th data-field="F_CreateTime">
-                                            创建时间
-                                        </th>
-                                        <!-- <th data-field="UserName">
-                                            创建人
-                                        </th>
-                                        <th data-field="SourceName">
-                                            信息来源
-                                        </th>
-                                        <th data-field="TypeName">
-                                            信息类别
-                                        </th> -->
-                                        <th data-field="F_ComContent" data-formatter="GetCont">
-                                            工单内容
-                                        </th>
-                                        <th data-field="F_Result" data-formatter="formatterResult">
-                                            处理内容
-                                        </th>
-                                        <th data-field="DeptName">
-                                            承办单位
-                                        </th>
-                                        <!-- <th data-field="OtherDeptName">
-                                            协办单位
-                                        </th> -->
-                                        <th data-field="WorkStateName">
-                                            工单状态
-                                        </th>
-                                        <th data-field="FilePath" data-formatter="setCode">
-                                            录音文件
-                                        </th>
-                                        <!-- <th data-formatter="setReminder">
-                                            操作
-                                        </th> -->
-                                    </tr>
-                                </thead>
-                                <tbody class="list"></tbody>
-                            </table>
-                        </div>
-                    </div>
-                </div>
-                <div class="complain">
                     <div class="ld-sercon-con clearfix" style="position: relative;">
                         <div class="Pre-second second-con addgd" style="position: relative">
                             <div class="reposit">知</div>
@@ -2214,6 +2109,111 @@
 
                     </div>
                 </div>
+                <div class="complain">
+                    <div class="ld-sercon-con clearfix second-con">
+                        <div><span class="callPopupTitle">历史记录</span></div>
+                        <div class="Ps-chaxun">
+                            <span>查询:
+                                <input type="text" id="old_startTime" class="laydate-icon" />&nbsp;——&nbsp;<input
+                                    type="text" id="old_endTime" class="laydate-icon" /></span>
+                            <span class="searchbtn"></span>
+                        </div>
+                        <div class="table-responsive col-sm-12 tbold">
+                            <table id="oldlist" data-row-style="rowStyle" data-query-params="queryParams"
+                                data-pagination="true">
+                                <thead>
+                                    <tr>
+                                        <th data-field="CallNumber">
+                                            电话号码
+                                        </th>
+                                        <th data-field="CallState" data-formatter="GetCallState">
+                                            呼叫状态
+                                        </th>
+                                        <th data-field="TypeName">
+                                            通话类型
+                                        </th>
+                                        <th data-field="UserCode">
+                                            坐席工号
+                                        </th>
+                                        <th data-field="UserName">
+                                            坐席姓名
+                                        </th>
+                                        <th data-field="TalkStartTime">
+                                            通话开始时间
+                                        </th>
+                                        <th data-field="TalkEndTime">
+                                            通话结束时间
+                                        </th>
+                                        <th data-field="TalkLongTime" data-formatter="ftime">
+                                            通话时长
+                                        </th>
+                                        <th data-field="FilePath" data-formatter="setCode">
+                                            录音
+                                        </th>
+                                    </tr>
+                                </thead>
+                                <tbody class="list"></tbody>
+                            </table>
+                        </div>
+                    </div>
+                </div>
+                <div class="complain">
+                    <div class="ld-sercon-con clearfix second-con">
+                        <div><span class="callPopupTitle">历史工单</span></div>
+                        <div class="Ps-chaxun">
+                            <span>查询:
+                                <input type="text" id="con_startTime" class="laydate-icon" />&nbsp;——&nbsp;<input
+                                    type="text" id="con_endTime" class="laydate-icon" /></span>
+                            <span class="searchbtn"></span>
+                        </div>
+                        <div class="table-responsive col-sm-12 tbold">
+                            <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
+                                data-pagination="true">
+                                <thead>
+                                    <tr>
+                                        <th data-field="F_WorkOrderId" data-formatter="GetLink">
+                                            工单编号
+                                        </th>
+                                        <th data-field="F_CreateTime">
+                                            创建时间
+                                        </th>
+                                        <!-- <th data-field="UserName">
+                                            创建人
+                                        </th>
+                                        <th data-field="SourceName">
+                                            信息来源
+                                        </th>
+                                        <th data-field="TypeName">
+                                            信息类别
+                                        </th> -->
+                                        <th data-field="F_ComContent" data-formatter="GetCont">
+                                            工单内容
+                                        </th>
+                                        <th data-field="F_Result" data-formatter="formatterResult">
+                                            处理内容
+                                        </th>
+                                        <th data-field="DeptName">
+                                            承办单位
+                                        </th>
+                                        <!-- <th data-field="OtherDeptName">
+                                            协办单位
+                                        </th> -->
+                                        <th data-field="WorkStateName">
+                                            工单状态
+                                        </th>
+                                        <th data-field="FilePath" data-formatter="setCode">
+                                            录音文件
+                                        </th>
+                                        <!-- <th data-formatter="setReminder">
+                                            操作
+                                        </th> -->
+                                    </tr>
+                                </thead>
+                                <tbody class="list"></tbody>
+                            </table>
+                        </div>
+                    </div>
+                </div>
             </div>
         </div>
     </div>

WebUI/CallCenterWeb.UI/js/index.js

@@ -11,25 +11,22 @@ $(document).ready(function () {
     getReactionCategory();
     // 来电弹屏
     laydate.skin("blue");
-
-    // laydate({
-    //     elem: "#old_startTime",
-    //     event: "focus",
-    // });
-
-    // laydate({
-    //     elem: "#old_endTime",
-    //     event: "focus",
-    // });
-    // laydate({
-    //     elem: "#con_startTime",
-    //     event: "focus",
-    // });
-
-    // laydate({
-    //     elem: "#con_endTime",
-    //     event: "focus",
-    // });
+    laydate({
+        elem: "#old_startTime",
+        event: "focus",
+    });
+    laydate({
+        elem: "#old_endTime",
+        event: "focus",
+    });
+    laydate({
+        elem: "#con_startTime",
+        event: "focus",
+    });
+    laydate({
+        elem: "#con_endTime",
+        event: "focus",
+    });
     //获取消息
     getTopMsgs();
     //获取电话类别
@@ -1155,9 +1152,9 @@ function loadOld() {
         contentType: "application/x-www-form-urlencoded",
         striped: true, //表格显示条纹
         pagination: true, //启动分页
-        pageSize: 3, //每页显示的记录数
+        pageSize: 5, //每页显示的记录数
         pageNumber: 1, //当前第几页
-        pageList: [3, 5, 10], //记录数可选列表
+        pageList: [5, 10], //记录数可选列表
         search: false, //是否启用查询
         showColumns: false, //显示下拉框勾选要显示的列
         showRefresh: false, //显示刷新按钮
@@ -1196,9 +1193,9 @@ function loadOld() {
         contentType: "application/x-www-form-urlencoded",
         striped: true, //表格显示条纹
         pagination: true, //启动分页
-        pageSize: 3, //每页显示的记录数
+        pageSize: 5, //每页显示的记录数
         pageNumber: 1, //当前第几页
-        pageList: [3, 5, 10], //记录数可选列表
+        pageList: [5, 10], //记录数可选列表
         search: false, //是否启用查询
         showColumns: false, //显示下拉框勾选要显示的列
         showRefresh: false, //显示刷新按钮

WebUI/CallCenterWeb.UI/js/search/screen.js

@@ -216,10 +216,13 @@ function dcexcel(obj) {
     var ComTitle = $("#workOrderTitle").val().replace(/\s+/g, ""); // 工单标题
     var ComContent = $("#workOrderContent").val().replace(/\s+/g, ""); // 工单内容
     var Result = $("#workOrderProcessingResult").val().replace(/\s+/g, ""); // 办理结果
-    var dealstarttime = $("#dealstarttime").val(); //办理开始时间
-    var dealstrendtime = $("#dealstrendtime").val(); //办理结束时间
+    var dealstarttime = $("#dealstarttime").val(); // 办理开始时间
+    var dealstrendtime = $("#dealstrendtime").val(); // 办理结束时间
+    var phoneType = $("#phoneType").val();
     var isopen = $("#isopen").val(); // 是否公开
 
+    console.log("phoneType", phoneType)
+
     var url =
         huayi.config.callcenter_url +
         "WorkOrder/GetList?token=" +
@@ -268,9 +271,10 @@ function dcexcel(obj) {
         dealstarttime +
         "&dealstrendtime=" +
         dealstrendtime +
+        "&phoneType=" + 
+        phoneType +
         "&isopen=" +
-        isopen +
-        "&isdc=1";
+        isopen
     window.location.href = url;
     //obj.href = url;
 }