xg

WebUI/CallCenterWeb.UI/Appeal/AddAppeal.html

@@ -168,6 +168,10 @@
                                 <option value="1">无需回访</option>
                             </select>
                         </td>
+                        <th>联系电话:</th>
+                        <td>
+                        	<input type="text" id="conphone" class="form-control" />
+                        </td>
                         
                     </tr>
                     
@@ -285,6 +289,7 @@
         var callerNum = helper.request.queryString("callerNum")
         
         var dmtadd = helper.request.queryString("dmtadd")
+        var isaddorder = helper.request.queryString("isaddorder")
         $(document).ready(function () {
         	
             QY($("#sourcearea"));
@@ -371,11 +376,11 @@
       	    if($("#phonetype").val()=='12348'){   	    	
       	    	$("#phonetype1").show()
       	    	 $("#phonetype2").show()
-      	    	 
-
       	    }else{
       	    	$("#phonetype1").hide()
-      	    	 $("#phonetype2").hide()
+      	    	$("#phonetype2").hide()
+      	    	$("#phonetype1").val('')
+				$("#phonetype2").val('')
       	    }
           })
           $("#phonetype1").change(function(){
@@ -396,6 +401,9 @@
             } else {
                 threeWayCall = 0;
             }
+            if(isaddorder=='1'){
+            	$("#phonetype2").val('')
+            }
             if (!$("#cusphone").val()) {
                 layer.msg("请输入来电号码");
             } else if (!$("#title").val()) {
@@ -478,6 +486,8 @@
                         layer.msg("创建工单成功");
                         $("#phonetype1").hide()
                         $("#phonetype2").hide()
+                        $("#phonetype1").val('')
+				        $("#phonetype2").val('')
                         $("#phonetype").val('12345')
                     }
                 });

WebUI/CallCenterWeb.UI/Business/WorkDC.html

@@ -545,6 +545,23 @@
                 }
             );
         }
+        function editProcessingResult(str) {
+			layer.open({
+				type: 2,
+				content: "../CommonHtml/editProcessingResult.html?wid=" + str, //iframe的url，no代表不显示滚动条
+				title: "修改",
+				area: ["50%", "70%"], //宽高
+			});
+		}
+        //提交重办
+		function tjcb(str) {
+			layer.open({
+				type: 2,
+				content: "../CommonHtml/reasonCB.html?wid=" + str, //iframe的url，no代表不显示滚动条
+				title: "提交重办",
+				area: ["50%", "40%"], //宽高
+			});
+		}
 
         function tree() {
             $.get(

WebUI/CallCenterWeb.UI/Business/WorkYSQTH.html

@@ -541,12 +541,27 @@
         }
         //办理
         function bl(str) {
-            layer.open({
-                type: 2,
-                content: "../CommonHtml/banli.html?wid=" + str, //iframe的url，no代表不显示滚动条
-                title: "办理工单",
-                area: ["60%", "80%"], //宽高
-            });
+        	if($.cookie('code') == 'EJWLDW'){//三级
+            	layer.open({
+					type: 2,
+					content: "../CommonHtml/banli_zilei.html?wid=" + str, //iframe的url，no代表不显示滚动条
+					title: '办理工单',
+					area: ['90%', '80%'], //宽高
+				});
+            }else{
+            	layer.open({
+	                type: 2,
+	                content: "../CommonHtml/banli.html?wid=" + str, //iframe的url，no代表不显示滚动条
+	                title: "办理工单",
+	                area: ["60%", "80%"], //宽高
+	            });
+            }
+//          layer.open({
+//              type: 2,
+//              content: "../CommonHtml/banli.html?wid=" + str, //iframe的url，no代表不显示滚动条
+//              title: "办理工单",
+//              area: ["60%", "80%"], //宽高
+//          });
         }
         //督办
 

WebUI/CallCenterWeb.UI/Business/applicationDelayed.html

@@ -587,15 +587,25 @@
         }
         //办理
         function bl(str, isProtect) {
-            layer.open({
-                type: 2,
-                content: "../CommonHtml/banli.html?wid=" +
-                    str +
-                    "&isProtect=" +
-                    isProtect, //iframe的url，no代表不显示滚动条
-                title: "办理工单",
-                area: ["60%", "80%"], //宽高
-            });
+        	if($.cookie('code') == 'EJWLDW'){//三级
+            	layer.open({
+					type: 2,
+					content: "../CommonHtml/banli_zilei.html?wid=" + str + "&isProtect=" +
+						isProtect, //iframe的url，no代表不显示滚动条
+					title: '办理工单',
+					area: ['90%', '80%'], //宽高
+				});
+            }else{
+            	layer.open({
+	                type: 2,
+	                content: "../CommonHtml/banli.html?wid=" +
+	                    str +
+	                    "&isProtect=" +
+	                    isProtect, //iframe的url，no代表不显示滚动条
+	                title: "办理工单",
+	                area: ["60%", "80%"], //宽高
+	            });
+            }
         }
         //督办
         function Supervision(str) {

WebUI/CallCenterWeb.UI/Business/haveDoneToAudit.html

@@ -468,12 +468,64 @@
                     html1 = html1.replace("data", val);
                     html1 = html1.replace("isProtect", row.F_IsProtect);
                     html1 = html1.replace("row", row.F_MainDeptId);
+                    html1 = html1.replace("zhcxtit", row.F_ComTitle); 
+                    html1 = html1.replace("zhcxcon", row.F_ComContent);
                 }
                 bl
                 html += html1;
             }
             return html;
         }
+        
+        function changeknowledge(wid,tit,con){
+        	console.log(wid,tit,con)
+        	var knowkey = ''
+        	$.ajax({
+        		type: "get",
+				url: huayi.config.callcenter_url + "WorkOrder/GetWorkOrderNew",
+				dataType: 'json',
+				async: false,
+				data: {
+					workorderid: wid,
+					type: 0,
+					token: $.cookie("token")
+				},
+				success: function(result) {
+					if(result.state.toLowerCase() == "success") {
+						var Data = result.data.data;
+						knowkey = Data[0].F_Key
+						changeKnowLayer(tit,con,knowkey)
+					}
+				}
+        	})
+        	console.log(knowkey,'knowkey')
+        }
+        function changeKnowLayer(tit,con,knowkey){
+        	layer.confirm(
+                "确定转知识库？", {
+                    btn: ["是", "否"], //按钮
+                },
+                function () {
+                    $.post(
+                        huayi.config.callcenter_url +
+                        "Knowledge/AddInfoByGD", {
+                            title: tit,
+                            con: con,
+                            key: knowkey,
+                            issub:1,
+                            token: $.cookie("token"),
+                        },
+                        function (result) {
+                            result = JSON.parse(result);
+                            if (result.state.toLowerCase() == "success") {
+                                layer.msg("操作成功");
+                                $("#orderlist").bootstrapTable("refresh");
+                            }
+                        }
+                    );
+                }
+            );
+        }
 
         //查看详情
         function ckxq(str) {

WebUI/CallCenterWeb.UI/CommonHtml/AddAppeal.html

@@ -174,6 +174,12 @@
 								</select>
 							</td>
 						</tr>
+						<tr>
+							<th>联系电话：</th>
+							<td>								
+								<input type="text" id="conphone" class="form-control" />
+							</td>
+						</tr>
 						<tr class="leaderCharge-wrapper" style="display: none;">
 							<th class="">分管领导:</th>
 							<td>
@@ -228,12 +234,17 @@
 							<th>办理时限：</th>
 							<td>
 								<select class="startTime form-control" id="startTime" style="width: 200px; height: 30px; line-height: 30px;">
-									<option value="1">一天</option>
-									<option value="2" class="shengpt" style="display: none;">两天</option>
-									<option value="3">三天</option>
-									<option value="4" class="shengpt" style="display: none;">四天</option>
-									<option value="5">五天</option>
-									<option value="7" class="noshengpt">七天</option>
+									<!--<option value="1">一个工作日</option>
+									<option value="2" class="shengpt" style="display: none;">两个工作日</option>
+									<option value="3">三个工作日</option>
+									<option value="4" class="shengpt" style="display: none;">四个工作日</option>
+									<option value="5">五个工作日</option>
+									<option value="7" class="noshengpt">七个工作日</option>-->
+									<option value="1">一个工作日</option>
+									<option value="2">两个工作日</option>
+									<option value="3">三个工作日</option>
+									<option value="4">四个工作日</option>
+									<option value="5">五个工作日</option>								
 								</select>
 							</td>
 							<td class="isSPT" style="display: none;">
@@ -637,9 +648,10 @@
 								$(".F_WorkState").val(Data[0].F_WorkState)
 								$("#isYingshang").val(Data[0].F_IsBusiness)
 								var cusPhone = decryptFn(Data[0].F_CusPhoneShow)
+								var conPhone = decryptFn(Data[0].F_ConPhoneShow)
 								$("#cusname").val(Data[0].F_CusName);
 								$("#cusphone").val(cusPhone);
-								$("#conphone").val(cusPhone);
+								$("#conphone").val(conPhone);
 								
 								$("#title").val(Data[0].F_ComTitle);
 								$("#content").val(Data[0].F_ComContent);

WebUI/CallCenterWeb.UI/CommonHtml/Back.html

@@ -105,7 +105,7 @@
             <!-- <button class="btns BC">保存</button>
 				<button class="btns Submit">保存并提交</button> -->
             <button class="btns CB isShowbtn">提交重办</button>
-            <button class="btns Transfer isShowbtn">已办未果</button>
+            <button class="btns Transfer">已办未果</button>
             <button class="btns Closure">结案</button>
             <button class="btns sendMessage">发送短信</button>
         </div>
@@ -157,6 +157,11 @@
             $('.sendMessage').click(function () {
                 sendMessage()
             })
+            if($.cookie("code") == 'ZXHWY'){
+            	$(".CB").hide()
+            }else{
+            	$(".CB").show()
+            }
         });
         //重办
         function CB() {

WebUI/CallCenterWeb.UI/CommonHtml/WorkDatil.html

@@ -186,7 +186,7 @@
 									<td><span class="LY"></span></td>
 									<th class="phoneTitle">来电号码:</th>
 									<td><span class="F_CusPhone"></span></td>
-									<th class="phoneTitle">联系号码:</th>
+									<th class="phoneTitle2">联系号码:</th>
 									<td><span class="F_ConPhone"></span></td>
 									<th>电话类别:</th>
 									<td><span class="phoneType"></span></td>
@@ -892,6 +892,7 @@
 			var workOrderType = helper.request.queryString("workOrderType");
 			var isProtect = "";
 			var phoneNumber = "";
+			var phoneNumber2 = "";			
 			var callerName = ""
 			var roleCode = $.cookie("code")
 			var workoderCode = ''
@@ -1018,6 +1019,8 @@
 							html1 = html1.replace("isProtect", row.F_IsProtect);
 							html1 = html1.replace("row", row.F_MainDeptId);
 							html1 = html1.replace("state", row.F_WorkState);
+							html1 = html1.replace("zhcxtit", row.F_ComTitle); 
+                            html1 = html1.replace("zhcxcon", row.F_ComContent); 
 						}
 						html += html1;
 					}
@@ -1076,8 +1079,7 @@
 										$(".F_CusName").text(Data[0].F_CusName);
 										$(".F_CusPhone").text(Data[0].F_CusPhone);
 										$(".bigtype").text(Data[0].BigTypeName);
-
-										$(".F_ConPhone").text(decryptFn(Data[0].F_ConPhoneShow));
+										
 										$(".phoneType").text(Data[0].F_PhoneType);
 										$(".splituser").text(Data[0].F_SplitUser);
 										$(".F_ComTitle").text(Data[0].F_ComTitle);
@@ -1127,14 +1129,20 @@
 										if(Data[0].F_CusPhone) {
 											if(roleCode !== "WLDW" && roleCode !== "EJWLDW") {
 												$(".F_CusPhone").hide()
+												$(".F_ConPhone").hide()												
 											} else {
 												$(".F_CusPhone").text(decryptFn(Data[0].F_CusPhoneShow))
+												$(".F_ConPhone").text(decryptFn(Data[0].F_ConPhoneShow));
 												$(".phoneTitle").unbind("click");
+												$(".phoneTitle2").unbind("click");
+												
 											}
 											phoneNumber = decryptFn(Data[0].F_CusPhoneShow)
+											phoneNumber2 = decryptFn(Data[0].F_ConPhoneShow)
 											
 										} else {
 											$(".phoneTitle").unbind("click");
+											$(".phoneTitle2").unbind("click");
 										}
 										if(Data[0].F_CusName) {
 											if(roleCode !== "WLDW" && roleCode !== "EJWLDW") {
@@ -1269,6 +1277,7 @@
 											$('.MJ').text("保密");
 											$(".F_CusName").hide()
 											$(".F_CusPhone").hide()
+											$(".F_ConPhone").hide()										
 										}
 										//紧急程度
 										if(Data[0].F_Level == 1) {
@@ -2469,6 +2478,20 @@
 					area: ["40%", "25%"], //宽高
 				});
 			})
+			$(".phoneTitle2").click(function() {
+				var isSecret
+				if ($('.MJ').text()=="普通") {
+					isSecret = 1
+				} else{
+					isSecret = 2
+				}
+				layer.open({
+					type: 2,
+					content: "./callerNumber.html?phoneNumber=" + encodeURIComponent(phoneNumber2)+"&wid="+wid+"&isSecret="+isSecret, //iframe的url，no代表不显示滚动条
+					title: "来电号码",
+					area: ["40%", "25%"], //宽高
+				});
+			})
 
 			$(".callerTitle").click(function() {
 				if($(".F_CusName").text()===""){

WebUI/CallCenterWeb.UI/CommonHtml/auditBack.html

@@ -112,7 +112,7 @@
 				<button class="btns Submit">保存并提交</button> -->
             <button class="btns returnRedo isShowbtn">退回重办</button>
             <button class="btns CB isShowbtn">提交重办</button>
-            <button class="btns Transfer isShowbtn">已办未果</button>
+            <button class="btns Transfer">已办未果</button>
             <button class="btns auditBtn isShowbtn" style="display: none;">审核</button>
             <button class="btns Closure">结案</button>
             <button class="btns sendMessage">发送短信</button>
@@ -185,6 +185,11 @@
             if($.cookie("makeCallId")){
 				top.$.cookie("makeCallId", "");
 			}
+            if($.cookie("code") == 'ZXHWY'){
+            	$(".CB").hide()
+            }else{
+            	$(".CB").show()
+            }
 
             // 营商审核
             $(".auditBtn").click(function () {

WebUI/CallCenterWeb.UI/CommonHtml/banli.html

@@ -66,6 +66,12 @@
                 </td>
             </tr>
             <tr>
+            	<th>工单内容:</th>
+            	<td colspan="5">
+            		<span id="workremark" name="" rows="6" cols="" readonly="readonly"></span>
+            	</td>
+            </tr>
+            <tr>
                 <th class="Importent">是/否向当事人反馈:</th>
                 <td id="isProResultRadio" style="font-size: 12px">
                     <label style="margin-right: 10px">
@@ -179,6 +185,7 @@
             });
             simpleDetail();
             getHistoryList();
+            orderdetail();
             //上传附件
             $("#scwj").click(function () {
                 $("#upFile").trigger("click");
@@ -395,6 +402,22 @@
                 }
             );
         }
+        //工单详情
+        function orderdetail(){
+        	$.getJSON(
+                huayi.config.callcenter_url + "WorkOrder/GetWorkOrderNew", {
+                    workorderid: wid,
+                    type: 0,
+                    token: $.cookie("token"),
+                },
+                function (result) {
+                    if (result.state.toLowerCase() == "success") {
+                        var Data = result.data.data;
+                        $('#workremark').text(Data[0].F_ComContent);
+                    }
+                }
+            );
+        }
         //草稿详情
         function Detail() {
             $.getJSON(

WebUI/CallCenterWeb.UI/CommonHtml/banli_zilei.html

@@ -109,6 +109,12 @@
                 <td colspan="5"><textarea data-adaptheight id="situation" name="" rows="6" cols=""></textarea></td>
             </tr>
             <tr>
+            	<th>工单内容:</th>
+            	<td colspan="5">
+            		<span id="workremark" name="" rows="6" cols="" readonly="readonly"></span>
+            	</td>
+            </tr>
+            <tr>
                 <th class="Importent">是/否向当事人反馈:</th>
                 <td id="isProResultRadio" style="font-size: 12px">
                     <label style="margin-right: 10px">
@@ -222,6 +228,7 @@
             HGXX();
             BLNR();
             getHistoryList();
+            orderdetail();
             //				Hove();
             //				LOAD();
 
@@ -337,6 +344,22 @@
                 }
             })
         }
+        //工单详情
+        function orderdetail(){
+        	$.getJSON(
+                huayi.config.callcenter_url + "WorkOrder/GetWorkOrderNew", {
+                    workorderid: wid,
+                    type: 0,
+                    token: $.cookie("token"),
+                },
+                function (result) {
+                    if (result.state.toLowerCase() == "success") {
+                        var Data = result.data.data;
+                        $('#workremark').text(Data[0].F_ComContent);
+                    }
+                }
+            );
+        }
         //			工单详情
         function HGXX() {
 

WebUI/CallCenterWeb.UI/ReportForm/superviseDataStatistics.html

@@ -187,6 +187,7 @@
                                 <th data-field="unsuccessful" data-formatter="unFinishCountList" data-align="center">未果件
                                 </th>
                                 <th data-field="unsuccessfulrate" data-align="center">办结率</th>
+                                <th data-field="ontimefulrate" data-align="center">按时办结率</th>                              
                                 <th data-field="unsuccessfulscore" data-align="center">得分（10分）</th>
                                 <th data-field="Chargeback" data-formatter="backCountList" data-align="center">退单件</th>
                                 <th data-field="Chargebackrate" data-align="center">有效回复率</th>
@@ -226,6 +227,7 @@
                                 <th data-field="unsuccessful" data-formatter="unFinishCountList" data-align="center">未果件
                                 </th>
                                 <th data-field="unsuccessfulrate" data-align="center">办结率</th>
+                                <th data-field="ontimefulrate" data-align="center">按时办结率</th>                              
                                 <th data-field="unsuccessfulscore" data-align="center">得分（10分）</th>
                                 <th data-field="Chargeback" data-formatter="backCountList" data-align="center">退单件</th>
                                 <th data-field="Chargebackrate" data-align="center">有效回复率</th>
@@ -265,6 +267,7 @@
                                 <th data-field="unsuccessful" data-formatter="unFinishCountList" data-align="center">未果件
                                 </th>
                                 <th data-field="unsuccessfulrate" data-align="center">办结率</th>
+                                <th data-field="ontimefulrate" data-align="center">按时办结率</th>                                                             
                                 <th data-field="unsuccessfulscore" data-align="center">得分（10分）</th>
                                 <th data-field="Chargeback" data-formatter="backCountList" data-align="center">退单件</th>
                                 <th data-field="Chargebackrate" data-align="center">有效回复率</th>
@@ -304,6 +307,7 @@
                                 <th data-field="unsuccessful" data-formatter="unFinishCountList" data-align="center">未果件
                                 </th>
                                 <th data-field="unsuccessfulrate" data-align="center">办结率</th>
+                                <th data-field="ontimefulrate" data-align="center">按时办结率</th>                                                             
                                 <th data-field="unsuccessfulscore" data-align="center">得分（10分）</th>
                                 <th data-field="Chargeback" data-formatter="backCountList" data-align="center">退单件</th>
                                 <th data-field="Chargebackrate" data-align="center">有效回复率</th>

WebUI/CallCenterWeb.UI/TelCall/CallRecord.html

@@ -850,7 +850,7 @@
             if (CallRecordsId) {
             	layer.open({
                     type: 2,
-                    content: "../Appeal/AddAppeal.html?CallRecordsId=" + CallRecordsId+"&callerNum="+CallNumber , //iframe的url，no代表不显示滚动条
+                    content: "../Appeal/AddAppeal.html?CallRecordsId=" + CallRecordsId+"&callerNum="+CallNumber+"&isaddorder=1" , //iframe的url，no代表不显示滚动条
                     title: '工单详情',
                     area: ['100%', '100%'], //宽高
                 });

WebUI/CallCenterWeb.UI/home.html

@@ -27,6 +27,21 @@
 			.grzl tr th{
 				width: 100px;
 			}
+			.shezison{
+				z-index: 999999999;
+				background: #00a1cb;
+				display: none;
+				border-radius: 3px;
+			}
+			.shezison span{
+				color: white;
+				width: 100%;
+				display: block;
+				border-bottom: 1px solid #C2C2C2;
+			}
+			.shezison span:hover{
+				background: #00b9e7 !important;
+			}
 		</style>
 	</head>
 
@@ -183,19 +198,18 @@
 									</ul>
 								</div>
 								<div class="ls">
-									<span class="size-12 shezhi">
-                                    <i class="sz"></i>&nbsp;设置
-                                </span>
-									<span class="size-12" onclick="logout()">
-                                    <i class="tc"></i>退出
-                                </span>
+									<span class="size-12 shezhi"><i class="sz"></i>&nbsp;设置</span>
+									<span class="size-12" onclick="logout()"><i class="tc"></i>退出</span>
+									<p class="shezison">
+										<span class="permsgdetail">个人资料</span>
+										<span class="perpassedit">修改密码</span>											
+									</p>
 									<!--<span class="size-12 fa fa-envelope chat" title="消息通讯">
                                     <span class="label label-warning chat_count"></span>
 									</span>-->
-									<ul class="dropdown-menu dropdown-alerts drm" style="display: none">
-									</ul>
+									<!--<ul class="dropdown-menu dropdown-alerts drm" style="display: none">
+									</ul>-->
 								</div>
-
 							</div>
 						</div>
 					</nav>
@@ -409,12 +423,6 @@
 														<option value="4034">督察局</option>
 													</select>
 												</div>
-												<!--<div class="labelTit listW15">电话类别:</div>
-	                                        <div class="labelContent listW35">
-	                                            <select name="" id="phonetype" class="form-control">
-	                                                <option value="">请选择</option>
-	                                            </select>
-	                                        </div>-->
 											</div>
 
 											<div class="form-group clearfix">
@@ -456,10 +464,15 @@
 													<select name="" id="phonetype2" class="form-control">
 														<option value="">请选择</option>
 													</select>
-
 												</div>
 
 											</div>
+											<div class="form-group clearfix">
+												<div class="labelTit listW15">联系电话:</div>
+												<div class="labelContent listW19">
+													<input type="text" class="contactdh form-control" id="contactphone" />
+												</div>
+											</div>
 
 											<!--<div class="form-group clearfix">
 	                                    	<div class="labelTit listW15">来电方式:</div>
@@ -833,6 +846,7 @@
 												<th data-field="F_ComContent" data-formatter="formatterResult">工单内容</th>
 												<th data-field="F_Result" data-formatter="formatterResult">处理内容</th>
 												<th data-field="F_WorkState" data-formatter="historyOrderStates">工单状态</th>
+												<th data-field="F_SubWorkorder1" data-formatter="GetLinkAll">子工单</th>												
 												<th data-field="F_WorkOrderId" data-formatter="historyOrderOperation">操作</th>
 
 											</tr>
@@ -1104,7 +1118,7 @@
 				</ul>
 				<div class="perTab_con">
 					<div class="geRen" style="display: block">
-						<div class="grt clearFix">
+						<div class="grt clearFix" style="display: none;">
 							<p class="grtl">基本资料</p>
 							<p class="grtr">
 								<i class="grqx" title="取消编辑"></i>
@@ -1112,58 +1126,49 @@
 							</p>
 						</div>
 						<table class="table grzl">
-							<tr>
+							<tr class="notpassedit">
 								<th>我的工号：</th>
 								<td>
 									<input type="text" class="mgh" readonly="readonly" />
 								</td>
 							</tr>
-							<tr>
+							<tr class="notpassedit">
 								<th>我的姓名：</th>
 								<td>
 									<input type="text" class="mn zhidu" readonly="readonly" />
 								</td>
-								<!-- <td>
-                                <input type="text" class="mn" readonly="readonly" />
-                            </td> -->
 							</tr>
-							<tr>
+							<tr class="passeditbox">
 								<th>原密码：</th>
 								<td>
 									<input type="password" style="width: 70%;" class="spwd zhidu" />
 								</td>
 							</tr>
-							<tr>
+							<tr class="passeditbox">
 								<th>新密码：</th>
 								<td>
 									<input type="password" style="width: 70%;" class="npwd zhidu" placeholder="至少10个字符须包含字母大小写和数字"/><span class="pasStrength"></span>
 								</td>
 							</tr>
-							<tr>
+							<tr class="passeditbox">
 								<th>确认密码：</th>
 								<td>
 									<input type="password" style="width: 70%;" class="epwd zhidu" placeholder="至少10个字符须包含字母大小写和数字"/><span class="wrong">*密码不一致</span>
 								</td>
 							</tr>
-							<!-- <tr>
-                            <th>姓名：</th>
-                            <td>
-                                <input type="text" class="settingName zhidu" readonly="readonly" />
-                            </td>
-                        </tr> -->
-							<tr>
+							<tr class="notpassedit">
 								<th>单位：</th>
 								<td>
 									<input type="text" class="settingCompany zhidu" readonly="readonly" />
 								</td>
 							</tr>
-							<tr>
+							<tr class="notpassedit">
 								<th>科室：</th>
 								<td>
 									<input type="text" class="settingDepartment zhidu" readonly="readonly" />
 								</td>
 							</tr>
-							<tr>
+							<tr class="notpassedit">
 								<th>职务：</th>
 								<td>
 									<input type="text" class="settingPost zhidu" readonly="readonly" />
@@ -1172,7 +1177,7 @@
 							<tr>
 								<th>手机号码：</th>
 								<td>
-									<input type="text" class="settingMobile zhidu" readonly="readonly" />
+									<input type="text" class="settingMobile" readonly="readonly" />
 									<button class="btnn btnVerificationCode">获取验证码</button>
 								</td>
 							</tr>
@@ -1182,7 +1187,7 @@
 									<span class="verificationCodeTips" style="display: none;">请稍后再次获取</span>
 								</td>
 							</tr>
-							<tr>
+							<tr class="notpassedit">
 								<th>办公电话：</th>
 								<td>
 									<input type="text" class="settingTelephone zhidu" readonly="readonly" />
@@ -1327,6 +1332,8 @@
 				} else {
 					$("#phonetype1").hide()
 					$("#phonetype2").hide()
+					$("#phonetype1").val('')
+				    $("#phonetype2").val('')
 				}
 				//				var numexp = new RegExp(/^\d+$/); //纯数字
 				//				var letterexp = new RegExp(/^[a-zA-Z]+$/); //纯字母大小写
@@ -1421,6 +1428,8 @@
 				} else {
 					$("#phonetype1").hide()
 					$("#phonetype2").hide()
+					$("#phonetype1").val('')
+				    $("#phonetype2").val('')
 				}
 			})
 			$("#phonetype1").change(function() {

WebUI/CallCenterWeb.UI/js/WorkOrder/CommonOperation.js

@@ -154,15 +154,25 @@ function th(str) {
 //办理
 function bl(str, isProtect) {
 	console.log("isProtect2222", isProtect);
-	layer.open({
-		type: 2,
-		content: "../CommonHtml/banli.html?wid=" +
-			str +
-			"&isProtect=" +
-			isProtect, //iframe的url，no代表不显示滚动条
-		title: "办理工单",
-		area: ["60%", "80%"], //宽高
-	});
+	if($.cookie('code') == 'EJWLDW'){//三级
+    	layer.open({
+			type: 2,
+			content: "../CommonHtml/banli_zilei.html?wid=" + str + "&isProtect=" +
+				isProtect, //iframe的url，no代表不显示滚动条
+			title: '办理工单',
+			area: ['90%', '80%'], //宽高
+		});
+    }else{
+    	layer.open({
+            type: 2,
+            content: "../CommonHtml/banli.html?wid=" +
+                str +
+                "&isProtect=" +
+                isProtect, //iframe的url，no代表不显示滚动条
+            title: "办理工单",
+            area: ["60%", "80%"], //宽高
+        });
+    }
 }
 //审核退回申请
 function shth(str) {
@@ -767,4 +777,55 @@ function jdcsuperviseSend(str) {
 		title: "督查督办派发",
 		area: ["80%", "80%"], //宽高
 	});
+}
+//转知识库
+function changeknowledge(wid,tit,con){
+	console.log(wid,tit,con)
+	var knowkey = ''
+	$.ajax({
+		type: "get",
+		url: huayi.config.callcenter_url + "WorkOrder/GetWorkOrderNew",
+		dataType: 'json',
+		async: false,
+		data: {
+			workorderid: wid,
+			type: 0,
+			token: $.cookie("token")
+		},
+		success: function(result) {
+			if(result.state.toLowerCase() == "success") {
+				var Data = result.data.data;
+				knowkey = Data[0].F_Key
+				changeKnowLayer(tit,con,knowkey)
+			}
+		}
+	})
+	console.log(knowkey,'knowkey')
+}
+function changeKnowLayer(tit,con,knowkey){
+	layer.confirm(
+        "确定转知识库？", {
+            btn: ["是", "否"], //按钮
+        },
+        function () {
+            $.post(
+                huayi.config.callcenter_url +
+                "Knowledge/AddInfoByGD", {
+                    title: tit,
+                    con: con,
+                    key: knowkey,
+                    issub:1,
+                    token: $.cookie("token"),
+                },
+                function (result) {
+                    if (result.state == "success") {
+                        var index = parent.layer.getFrameIndex(window.name); //先得到当前iframe层的索引
+                		parent.layer.close(index); //再执行关闭
+						layer.msg("操作成功");
+						parent.load();
+                    }
+                }
+            );
+        }
+    );
 }

WebUI/CallCenterWeb.UI/js/index.js

@@ -767,8 +767,24 @@ $(document).ready(function() {
 
 	//修改密码开始
 	$(".shezhi").click(function() {
-		$(".personal").show();
+		$(".shezison").toggle()		
 	});
+	$(".permsgdetail").click(function(){
+		$(".sel").text('个人资料')
+		$(".shezison").toggle()
+		$(".personal").show();
+		$(".passeditbox").hide();
+		$(".notpassedit").show();
+		$(".grbj").trigger('click')
+	})
+	$(".perpassedit").click(function(){
+		$(".sel").text('修改密码')
+		$(".shezison").toggle()
+		$(".personal").show();
+		$(".notpassedit").hide();
+		$(".passeditbox").show();
+		$(".grbj").trigger('click')
+	})
 	//tab切换
 	$(".perTab li").click(function() {
 		$(this).addClass("sel").siblings().removeClass("sel");
@@ -801,6 +817,14 @@ $(document).ready(function() {
 		var ymm = $(".spwd").val();
 		var xmm = $(".npwd").val();
 		var qmm = $(".epwd").val();
+		var jiamixmm = "";
+		var jiamiymm = ""
+		if(xmm){
+			jiamixmm = $.md5(xmm)
+		}
+		if(ymm){
+			jiamiymm = $.md5(ymm)
+		}
 		if(xmm !== qmm) {
 			$(".wrong").show();
 			return;
@@ -808,18 +832,20 @@ $(document).ready(function() {
 		if(xmm == qmm){
 			$(".wrong").hide();
 		}
-		if(ymm == "") {
-			layer.msg("原密码不允许为空！");
-			return;
-		} 
-		if(xmm == "") {
-			layer.msg("新密码不允许为空！");
-			return;
-		} 
-		if(!reg.test(xmm)){
-			layer.msg("密码至少10个字符必须包含字母大小写和数字！");
-			return
-		}		
+		if($(".sel").text() == '修改密码'){
+			if(ymm == "") {
+				layer.msg("原密码不允许为空！");
+				return;
+			} 
+			if(xmm == "") {
+				layer.msg("新密码不允许为空！");
+				return;
+			} 
+			if(!reg.test(xmm)){
+				layer.msg("密码至少10个字符必须包含字母大小写和数字！");
+				return
+			}
+		}				
 		$(".wrong").hide();
 		$(".grzl tbody>tr>td input").attr("readonly", true);
 		$(".grzl tbody>tr>td input").css("border-bottom", "none");
@@ -831,8 +857,8 @@ $(document).ready(function() {
 			data: {
 				token: $.cookie("token"),
 				usercode: gh,
-				pwd: $.md5(xmm),
-				oldpwd: $.md5(ymm),
+				pwd: jiamixmm,
+				oldpwd: jiamiymm,
 				name: $(".mn").val(),
 				company: $(".settingCompany").val(),
 				department: $(".settingDepartment").val(),
@@ -1168,9 +1194,9 @@ function Adds() {
 			cusname: $("#cusname").val(), //=来电人姓名
 			cussex: $("#cussex").val(),
 			cusphone: $("#cusphone").val().replace(/\s+/g, ""), //=来电人电话
+			conphone: $("#contactphone").val().replace(/\s+/g, ""),//联系电话
 			email: $("#email").val(),
 			zipcode: $("#zipcode").val(),
-			conphone: $("#conphone").val(),
 			title: $("#title").val(),
 			ispd:ispd,
 			content: $("#content").val(),
@@ -1205,6 +1231,8 @@ function Adds() {
 				layer.msg("操作成功");
 				$("#phonetype1").hide()
 				$("#phonetype2").hide()
+				$("#phonetype1").val('')
+				$("#phonetype2").val('')
 				$("#phonetype").val('12345')
 				Clean();
 			} else {
@@ -1311,6 +1339,7 @@ function Clean() {
 	$("#cusname").val(""); //=来电人姓名
 	$("#cussex").val("");
 	$("#cusphone").val(""); //=来电人电话
+	$("#contactphone").val(""); //=来电人电话
 	$("#email").val("");
 	$("#zipcode").val("");
 	$("#conphone").val("");
@@ -1514,6 +1543,20 @@ function GetLink(val) {
 	}
 }
 
+function GetLinkAll(val){
+	if(val) {
+		var arr = val.split(",")
+		var str = ""
+		arr.forEach(function(v, i) {
+			str += "<a onclick=\"ckxq('" + v + "')\" style='word-break: break-all;'>" + v + "</a>，"
+		})
+		str += str.slice(0, -1);
+		return str;
+	}else{
+		return "";
+	}
+}
+
 function formatterResult(val) {
 	if(val) {
 		//  	+ ' title="' + val + '" ';

WebUI/CallCenterWeb.UI/js/main.js

@@ -289,6 +289,8 @@ function IncomingBack(data) {
     console.log($(".hidTel").val())
     $(".ttsdh").text($(".hidTel").val());
     $(".tsdh").val($(".hidTel").val());
+    $(".tsdh").attr('readonly',true);
+    $(".contactdh").val($(".hidTel").val());
 //  $.getJSON(huayi.config.callcenter_url + 'CallInScreen/GetCustomerByTel', {
 //      "tel": $(".hidTel").val(),
 //      "token": $.cookie("token")