liuzhihui 2 vuotta sitten
vanhempi
commit
d9365b3786

+ 7 - 0
WebUI/CallCenterWeb.UI/Appeal/Lawsuit.html

300
 										</select>
300
 										</select>
301
 		                            </td>
301
 		                            </td>
302
 								</tr>
302
 								</tr>
303
+								<tr>
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+									<th>联系电话:</th>
305
+									<td>
306
+										<input type="text" id="contel" class="form-control" placeholder="请输入联系电话" />
307
+									</td>
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+								</tr>
303
 							</table>
309
 							</table>
304
 						</div>
310
 						</div>
305
 					</div>
311
 					</div>
438
 							type: $("#type").val(), //=工单类型
444
 							type: $("#type").val(), //=工单类型
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 							key: $("#key").val(), //=关键字
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 							key: $("#key").val(), //=关键字
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 							tel: $("#tel").val().replace(/\s+/g, ""), //=客户电话
446
 							tel: $("#tel").val().replace(/\s+/g, ""), //=客户电话
447
+							conphone: $("#contel").val().replace(/\s+/g, ""), //=客户电话							
441
 							name: $("#name").val().replace(/\s+/g, ""), //=客户名称
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 							name: $("#name").val().replace(/\s+/g, ""), //=客户名称
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 							usercode: selectMultiple($("#ZX")), //=坐席工号
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 							usercode: selectMultiple($("#ZX")), //=坐席工号
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 	                        ddusercode: selectMultiple($("#yardman")),
450
 	                        ddusercode: selectMultiple($("#yardman")),

+ 3 - 3
WebUI/CallCenterWeb.UI/CommonHtml/AddAppeal.html

445
 					$('.undertakeUnitWrapperThree').show()					
445
 					$('.undertakeUnitWrapperThree').show()					
446
 				}else{
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 				}else{
447
 					$('.isshydszb').hide()
447
 					$('.isshydszb').hide()
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-					$('.undertakeUnitWrapper').show()
449
-					$('.undertakeUnitWrapperTwo').hide()					
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-					$('.undertakeUnitWrapperThree').hide()
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+					$('.undertakeUnitWrapper').hide()
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+					$('.undertakeUnitWrapperTwo').show()					
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+					$('.undertakeUnitWrapperThree').show()	
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 				}
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 				}
452
 
452
 
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 				$("#reflectCategory").bind("input propertychange", function() {
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 				$("#reflectCategory").bind("input propertychange", function() {

+ 2 - 1
WebUI/CallCenterWeb.UI/CommonHtml/Back.html

109
             <button class="btns Closure">结案</button>
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             <button class="btns Closure">结案</button>
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             <button class="btns sendMessage">发送短信</button>
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             <button class="btns sendMessage">发送短信</button>
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         </div>
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         </div>
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+        <span class="F_ConPhone" style="display: none;"></span>
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     </div>
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     </div>
113
 
114
 
114
     <!--<script src="../js/main.js?v=1.5"></script>-->
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     <!--<script src="../js/main.js?v=1.5"></script>-->
383
                 async: true,
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                 async: true,
384
                 data: {
385
                 data: {
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                     workorderid: wid,
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                     workorderid: wid,
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-                    phone: $(".F_CusPhone").text(),
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+                    phone: $(".F_ConPhone").text() || $(".F_CusPhone").text(),
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                     token: $.cookie("token")
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                     token: $.cookie("token")
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                 },
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                 },
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                 success: function (res) {
390
                 success: function (res) {

+ 2 - 1
WebUI/CallCenterWeb.UI/CommonHtml/auditBack.html

118
             <button class="btns sendMessage">发送短信</button>
118
             <button class="btns sendMessage">发送短信</button>
119
             <button class="btns" onclick="intelligentOutboundCall()">智能外呼</button>
119
             <button class="btns" onclick="intelligentOutboundCall()">智能外呼</button>
120
         </div>
120
         </div>
121
+        <span class="F_ConPhone" style="display: none;"></span>
121
     </div>
122
     </div>
122
 
123
 
123
     <!--<script src="../js/main.js?v=1.5"></script>-->
124
     <!--<script src="../js/main.js?v=1.5"></script>-->
359
                 async: true,
360
                 async: true,
360
                 data: {
361
                 data: {
361
                     workorderid: wid,
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                     workorderid: wid,
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-                    phone: $(".F_CusPhone").text(),
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+                    phone: $(".F_ConPhone").text() || $(".F_CusPhone").text(),
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                     token: $.cookie("token")
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                     token: $.cookie("token")
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                 },
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                 },
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                 success: function (res) {
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                 success: function (res) {

+ 5 - 1
WebUI/CallCenterWeb.UI/Script/Common/huayi.config.js

5
 	callcenter_url: "http://192.168.8.9:1042/",//生产环境
5
 	callcenter_url: "http://192.168.8.9:1042/",//生产环境
6
     socket_ip: "192.168.8.7", //ip
6
     socket_ip: "192.168.8.7", //ip
7
 //  callcenter_url: "http://docking.zwfw.anyang.gov.cn:65527/", //生产环境
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 //  callcenter_url: "http://docking.zwfw.anyang.gov.cn:65527/", //生产环境
8
-	translation_socket:"ws://125.45.12.102:12233",
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+//	translation_socket:"ws://125.45.12.102:12233",
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+	translation_socket:"ws://192.168.8.7:8081",
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 	videoSocket_url: "wss://12345sp2.zwfw.anyang.gov.cn:8082", //docking.zwfw.anyang.gov.cn
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 	videoSocket_url: "wss://12345sp2.zwfw.anyang.gov.cn:8082", //docking.zwfw.anyang.gov.cn
10
 //  socket_ip: "125.45.12.123", //ip
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 //  socket_ip: "125.45.12.123", //ip
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     socket_port: "8081", //端口
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     socket_port: "8081", //端口
79
          "<a class='xg' onclick='transferOneHun(\"data\")' title='转110'>转110</a>", //转110
80
          "<a class='xg' onclick='transferOneHun(\"data\")' title='转110'>转110</a>", //转110
80
          "<a class='xg' onclick='ysShi(\"data\")' title='省平台申请延时'>省平台申请延时</a>", //市平台延期申请
81
          "<a class='xg' onclick='ysShi(\"data\")' title='省平台申请延时'>省平台申请延时</a>", //市平台延期申请
81
          "<a class='xg' onclick='changeknowledge(\"data\",\"zhcxtit\",\"zhcxcon\")' title='转知识库'>转知识库</a>", //转知识库
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          "<a class='xg' onclick='changeknowledge(\"data\",\"zhcxtit\",\"zhcxcon\")' title='转知识库'>转知识库</a>", //转知识库
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+         "<a class='xg' onclick='doNotBusiness(\"data\")' title='非营商'>转非营商</a>", //64非营商
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+         "<a class='xg' onclick='doBusiness(\"data\")' title='营商'>转营商</a>", //65营商
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+         
82
          
86
          
83
     ],
87
     ],
84
     kapArr: [
88
     kapArr: [

+ 11 - 0
WebUI/CallCenterWeb.UI/commentList/commentList.html

254
 										</select>
254
 										</select>
255
 									</td>
255
 									</td>
256
 								</tr>
256
 								</tr>
257
+								<tr>
258
+									<th>评议筛选结果:</th>
259
+									<td>
260
+										<select id="py_type" class="form-control" name="select">
261
+											<option value="">请选择</option>
262
+											<option value="1">一次评议筛选结果</option>
263
+											<option value="2">二次评议筛选结果</option>
264
+										</select>
265
+									</td>
266
+								</tr>
257
 							</table>
267
 							</table>
258
 						</div>
268
 						</div>
259
 
269
 
471
 							smpy: smpy, // 市民评议
481
 							smpy: smpy, // 市民评议
472
 							myd: $("#satisfaction").val(), // 满意度
482
 							myd: $("#satisfaction").val(), // 满意度
473
 							str_type:$("#str_type").val(), //
483
 							str_type:$("#str_type").val(), //
484
+							pynumber:$("#py_type").val(),
474
 							token: $.cookie("token"),
485
 							token: $.cookie("token"),
475
 						};
486
 						};
476
 						// 导出参数
487
 						// 导出参数

+ 73 - 17
WebUI/CallCenterWeb.UI/js/WorkOrder/CommonOperation.js

73
 		type: 2,
73
 		type: 2,
74
 		content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
74
 		content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
75
 		title: '领导批示',
75
 		title: '领导批示',
76
-		area: ['45%', '40%'], //宽高
76
+		area: ['60%', '80%'], //宽高
77
 	});
77
 	});
78
 }
78
 }
79
 //市长批示
79
 //市长批示
82
 		type: 2,
82
 		type: 2,
83
 		content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
83
 		content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
84
 		title: '领导批示',
84
 		title: '领导批示',
85
-		area: ['45%', '40%'], //宽高
85
+		area: ['60%', '80%'], //宽高
86
 	});
86
 	});
87
 }
87
 }
88
 //督办
88
 //督办
91
 		type: 2,
91
 		type: 2,
92
 		content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1', //iframe的url,no代表不显示滚动条
92
 		content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1', //iframe的url,no代表不显示滚动条
93
 		title: '督办',
93
 		title: '督办',
94
-		area: ['48%', '45%'], //宽高
94
+		area: ['60%', '80%'], //宽高
95
 	});
95
 	});
96
 }
96
 }
97
 
97
 
101
 		type: 2,
101
 		type: 2,
102
 		content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url,no代表不显示滚动条
102
 		content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url,no代表不显示滚动条
103
 		title: '监察',
103
 		title: '监察',
104
-		area: ['48%', '45%'], //宽高
104
+		area: ['60%', '80%'], //宽高
105
 	});
105
 	});
106
 }
106
 }
107
 //收回
107
 //收回
148
 		type: 2,
148
 		type: 2,
149
 		content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
149
 		content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
150
 		title: '申请退回工单',
150
 		title: '申请退回工单',
151
-		area: ['35%', '30%'], //宽高
151
+		area: ['60%', '80%'], //宽高
152
 	});
152
 	});
153
 }
153
 }
154
 //办理
154
 //办理
180
 		type: 2,
180
 		type: 2,
181
 		content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
181
 		content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
182
 		title: '审核退回申请',
182
 		title: '审核退回申请',
183
-		area: ['35%', '30%'], //宽高
183
+		area: ['60%', '80%'], //宽高
184
 	});
184
 	});
185
 }
185
 }
186
 //申请延时
186
 //申请延时
189
 		type: 2,
189
 		type: 2,
190
 		content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
190
 		content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
191
 		title: '申请延时',
191
 		title: '申请延时',
192
-		area: ['45%', '40%'], //宽高
192
+		area: ['60%', '80%'], //宽高
193
 	});
193
 	});
194
 }
194
 }
195
 //诉求回访
195
 //诉求回访
198
 		type: 2,
198
 		type: 2,
199
 		content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
199
 		content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
200
 		title: '工单回访',
200
 		title: '工单回访',
201
-		area: ['45%', '40%'], //宽高
201
+		area: ['60%', '80%'], //宽高
202
 	});
202
 	});
203
 }
203
 }
204
 //审核申请延时
204
 //审核申请延时
207
 		type: 2,
207
 		type: 2,
208
 		content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
208
 		content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
209
 		title: '审核延时申请',
209
 		title: '审核延时申请',
210
-		area: ['45%', '40%'], //宽高
210
+		area: ['60%', '80%'], //宽高
211
 	});
211
 	});
212
 }
212
 }
213
 //重办工单
213
 //重办工单
216
 		type: 2,
216
 		type: 2,
217
 		content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
217
 		content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
218
 		title: '重办工单',
218
 		title: '重办工单',
219
-		area: ['48%', '40%'], //宽高
219
+		area: ["80%", "90%"], //宽高
220
 	});
220
 	});
221
 }
221
 }
222
 //结案
222
 //结案
225
 		type: 2,
225
 		type: 2,
226
 		content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
226
 		content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
227
 		title: '诉求单结案',
227
 		title: '诉求单结案',
228
-		area: ['50%', '60%'], //宽高
228
+		area: ['60%', '80%'], //宽高
229
 	});
229
 	});
230
 }
230
 }
231
 //回退BackDtail
231
 //回退BackDtail
234
 		type: 2,
234
 		type: 2,
235
 		content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
235
 		content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
236
 		title: '工单回退',
236
 		title: '工单回退',
237
-		area: ['45%', '40%'], //宽高
237
+		area: ['60%', '80%'], //宽高
238
 	});
238
 	});
239
 }
239
 }
240
 //强制结案
240
 //强制结案
243
 		type: 2,
243
 		type: 2,
244
 		content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
244
 		content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
245
 		title: '强制结案',
245
 		title: '强制结案',
246
-		area: ['45%', '52%'], //宽高
246
+		area: ['60%', '80%'], //宽高
247
 	});
247
 	});
248
 }
248
 }
249
 //派单
249
 //派单
382
 		type: 2,
382
 		type: 2,
383
 		content: "../CommonHtml/reasonCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
383
 		content: "../CommonHtml/reasonCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
384
 		title: "提交重办",
384
 		title: "提交重办",
385
-		area: ["50%", "40%"], //宽高
385
+		area: ["60%", "80%"], //宽高
386
 	});
386
 	});
387
 }
387
 }
388
 //履职界定
388
 //履职界定
455
 		type: 2,
455
 		type: 2,
456
 		content: "../CommonHtml/returnAuditor.html?wid=" + str, //iframe的url,no代表不显示滚动条
456
 		content: "../CommonHtml/returnAuditor.html?wid=" + str, //iframe的url,no代表不显示滚动条
457
 		title: "退回",
457
 		title: "退回",
458
-		area: ["50%", "40%"], //宽高
458
+		area: ['60%', '80%'], //宽高
459
 	});
459
 	});
460
 }
460
 }
461
 //修改
461
 //修改
464
 		type: 2,
464
 		type: 2,
465
 		content: "../CommonHtml/editProcessingResult.html?wid=" + str, //iframe的url,no代表不显示滚动条
465
 		content: "../CommonHtml/editProcessingResult.html?wid=" + str, //iframe的url,no代表不显示滚动条
466
 		title: "修改",
466
 		title: "修改",
467
-		area: ["50%", "70%"], //宽高
467
+		area: ['60%', '80%'], //宽高
468
 	});
468
 	});
469
 }
469
 }
470
 // 督办查收
470
 // 督办查收
511
 		type: 2,
511
 		type: 2,
512
 		content: "../CommonHtml/superviseReview.html?wid=" + str + "&review=1", //iframe的url,no代表不显示滚动条
512
 		content: "../CommonHtml/superviseReview.html?wid=" + str + "&review=1", //iframe的url,no代表不显示滚动条
513
 		title: '督办审核',
513
 		title: '督办审核',
514
-		area: ['60%', '45%'], //宽高
514
+		area: ['60%', '80%'], //宽高
515
 	});
515
 	});
516
 }
516
 }
517
 
517
 
828
             );
828
             );
829
         }
829
         }
830
     );
830
     );
831
+}
832
+//转非营商
833
+function doNotBusiness(str){
834
+	layer.confirm(
835
+        "确定要转为非营商工单吗?",
836
+        {
837
+            btn: ["是", "否"], //按钮
838
+        },
839
+        function () {
840
+            $.post(
841
+                huayi.config.callcenter_url + "WorkOrder/Reseller",
842
+                {
843
+                    workorderid: str,
844
+                    type: 0,
845
+                    token: $.cookie("token"),
846
+                },
847
+                function (result) {
848
+                    result = JSON.parse(result);
849
+                    if (result.state == "success") {
850
+                        var index = parent.layer.getFrameIndex(window.name); //先得到当前iframe层的索引
851
+                		parent.layer.close(index); //再执行关闭
852
+						layer.msg("操作成功");
853
+						parent.load();
854
+                    }
855
+                }
856
+            );
857
+        }
858
+   );	
859
+}
860
+//转营商
861
+function doBusiness(str){
862
+	layer.confirm(
863
+        "确定要转为营商工单吗?",
864
+        {
865
+            btn: ["是", "否"], //按钮
866
+        },
867
+        function () {
868
+            $.post(
869
+                huayi.config.callcenter_url + "WorkOrder/Reseller",
870
+                {
871
+                    workorderid: str,
872
+                    type: 1,
873
+                    token: $.cookie("token"),
874
+                },
875
+                function (result) {
876
+                    result = JSON.parse(result);
877
+                    if (result.state == "success") {
878
+                        var index = parent.layer.getFrameIndex(window.name); //先得到当前iframe层的索引
879
+                		parent.layer.close(index); //再执行关闭
880
+						layer.msg("操作成功");
881
+						parent.load();
882
+                    }
883
+                }
884
+            );
885
+        }
886
+   );	
831
 }
887
 }

+ 50 - 1
WebUI/CallCenterWeb.UI/js/WorkOrder/WorkOrderList.js

63
         "</a></div>"
63
         "</a></div>"
64
     );
64
     );
65
 }
65
 }
66
-
66
+function doNotBusiness(str){
67
+	layer.confirm(
68
+        "确定要转为非营商工单吗?",
69
+        {
70
+            btn: ["是", "否"], //按钮
71
+        },
72
+        function () {
73
+            $.post(
74
+                huayi.config.callcenter_url + "WorkOrder/Reseller",
75
+                {
76
+                    workorderid: str,
77
+                    type: 0,
78
+                    token: $.cookie("token"),
79
+                },
80
+                function (result) {
81
+                    result = JSON.parse(result);
82
+                    if (result.state.toLowerCase() == "success") {
83
+                        layer.msg("操作成功");
84
+                        load();
85
+                    }
86
+                }
87
+            );
88
+        }
89
+   );	
90
+}
91
+function doBusiness(str){
92
+	layer.confirm(
93
+        "确定要转为营商工单吗?",
94
+        {
95
+            btn: ["是", "否"], //按钮
96
+        },
97
+        function () {
98
+            $.post(
99
+                huayi.config.callcenter_url + "WorkOrder/Reseller",
100
+                {
101
+                    workorderid: str,
102
+                    type: 1,
103
+                    token: $.cookie("token"),
104
+                },
105
+                function (result) {
106
+                    result = JSON.parse(result);
107
+                    if (result.state.toLowerCase() == "success") {
108
+                        layer.msg("操作成功");
109
+                        load();
110
+                    }
111
+                }
112
+            );
113
+        }
114
+   );	
115
+}
67
 // 查看详情
116
 // 查看详情
68
 function ckxq(str) {
117
 function ckxq(str) {
69
     layer.open({
118
     layer.open({