//工单列表 function workTable(KeyId,deptid,sourceId,PhoneType,keyword ,type,sourceArea,key,timetype,handling,source,dptype) { $('.bulletFrameT').show(); $('.workList').show(); $('.workList').siblings().hide() if ($('.bulletFrameT').css('display') == 'block') { $('.body').css('opacity', '0.4') } $('.close_iconS').click(function() { $('.bulletFrameT').hide(); $('.bulletFrame').show(); $('.workList').hide(); $('.timeSta_wrap').show(); $('.timeSta_wrap').siblings().hide() }) //先销毁表格 $('#workList').bootstrapTable('destroy'); //初始化表格,动态从服务器加载数据 $('#workList').bootstrapTable({ method: "get", //使用get请求到服务器获取数据 // url: "http://192.168.8.9:1042/InfoNew/WorkOrdrList", //获取数据的Servlet地址 url:huayi.config.callcenter_url +"/InfoNew/WorkOrdrList", //获取数据的Servlet地址 contentType: "application/x-www-form-urlencoded", striped: false, //表格显示条纹 pagination: true, //启动分页 pageSize: 10, //每页显示的记录数 pageNumber: 1, //当前第几页 pageList: [8, 16, 32, 64,128], //记录数可选列表 search: false, //是否启用查询 showColumns: false, //显示下拉框勾选要显示的列 showRefresh: false, //显示刷新按钮 sidePagination: "server", //表示服务端请求 //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder //设置为limit可以获取limit, offset, search, sort, order queryParamsType: "undefined", queryParams: function queryParams(params) { //设置查询参数 var param = { token: $.cookie("token"), page: params.pageNumber, pagesize: params.pageSize, KeyId: KeyId, deptid:deptid, sourceId:sourceId, PhoneType :PhoneType , keyword:keyword, type:type, sourceArea:sourceArea, key:key, timetype:timetype, handling:handling, source:source, dptype:dptype }; return param; }, responseHandler: function(res) { //格式化数据 return { "rows": res.rows, //数据 "total": res.total }; }, onLoadSuccess: function(res) { //加载成功时执行 }, onLoadError: function() { //加载失败时执行 //layer.msg("加载数据失败", { time: 1500, icon: 2 }); } }); } //退回工单 function backWorkTable(deptid,type) { $('.bulletFrameT').show(); $('.backWorkList').show(); $('.backWorkList').siblings().hide() if ($('.bulletFrameT').css('display') == 'block') { $('.body').css('opacity', '0.4') } if(type==0){ $('.backWorkList h2').text('安阳市12345热线退回工单列表') }else{ $('.backWorkList h2').text('安阳市12345热线退回超期工单列表') } //先销毁表格 $('#backWorkList').bootstrapTable('destroy'); //初始化表格,动态从服务器加载数据 $('#backWorkList').bootstrapTable({ method: "get", //使用get请求到服务器获取数据 // url: "http://192.168.8.9:1042/InfoNew/WorkOrdrList", //获取数据的Servlet地址 url:huayi.config.callcenter_url +"/InfoNew/WorkBackOrdrList", //获取数据的Servlet地址 contentType: "application/x-www-form-urlencoded", striped: false, //表格显示条纹 pagination: true, //启动分页 pageSize: 10, //每页显示的记录数 pageNumber: 1, //当前第几页 pageList: [8, 16, 32, 64,128], //记录数可选列表 search: false, //是否启用查询 showColumns: false, //显示下拉框勾选要显示的列 showRefresh: false, //显示刷新按钮 sidePagination: "server", //表示服务端请求 //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder //设置为limit可以获取limit, offset, search, sort, order queryParamsType: "undefined", queryParams: function queryParams(params) { //设置查询参数 var param = { token: $.cookie("token"), page: params.pageNumber, pagesize: params.pageSize, deptid:deptid, type:type }; return param; }, responseHandler: function(res) { //格式化数据 return { "rows": res.rows, //数据 "total": res.total }; }, onLoadSuccess: function(res) { //加载成功时执行 }, onLoadError: function() { //加载失败时执行 //layer.msg("加载数据失败", { time: 1500, icon: 2 }); } }); } //列表操作 function getformatter(v) { // workStateAct = 2 return '' + v + '' } function getWorkState(v, r) { if (r.F_WorkState == 0) { return "新工单"; } else if (r.F_WorkState == 1) { return "待交办"; } else if (r.F_WorkState == 2) { return "待查收"; } else if (r.F_WorkState == 3) { return "退回审核中"; } else if (r.F_WorkState == 4) { return "办理中"; } else if (r.F_WorkState == 5) { return "延时审核中"; } else if (r.F_WorkState == 6) { return "已办理"; } else if (r.F_WorkState == 7) { return "已回访"; } else if (r.F_WorkState == 8) { return "重办中"; } else if (r.F_WorkState == 9) { return "已结案"; } else if (r.F_WorkState == 10) { return "待审核"; } else if (r.F_WorkState == 11) { return "重办待交办"; } else if (r.F_WorkState == 13) { return "重办驳回"; } } function getDeptnameC(v) { return "" + v + "" } function getProblem(v){ return "
" + v + "
" } function getformatterTitle(val) { return "
" + val + "
" } //工单详情 function btn_detail(id) { detailId = id; $('.bulletFrameT').show(); $('.workDetails').show(); $('.workDetails').siblings().hide() if ($('.bulletFrameT').css('display') == 'block') { $('.body').css('opacity', '0.4') } $('.btn_right').click(function() { $('.workList').show(); $('.workList').siblings().hide() }) $('.urgency').text(' '); $('.workState').text(" "); $('.acceptType').text(" "); $('.isSecrecy').text(" "); $('.workNo').text(' '); //工单编号 $('.acceptNumber').text(' '); //受理人工号 $('.acceptName').text(' '); //受理人 $('.contacts').text(' '); //来单联系人 $('.phone').text(' '); //联系号码 $('.contactInformation').text(' '); //联系方式 $('.contactAddress').text(' '); $('.acceptChannel').text(' '); $('.phoneType').text(' '); $('.KeyName').text(' '); $('.F_ComContent').text(' '); $('.deptname').text(' '); $('.AreaName').text(' '); $('.F_ComTitle').text(' '); $('.deptname').text(' '); $('.F_Result').text(' '); new doAjax({ url: huayi.config.callcenter_url + "/InfoNew/GetWorkOrder", data: { token: $.cookie("token"), workorderid: id }, Type: 'GET', callBack: function(res) { let data = res.data[0]; console.log('是否保密',data.F_IsProtect) if (data.F_IsProtect == 0) { $('.isSecrecy').text("否"); } else { $('.isSecrecy').text("是"); } let level; //紧急程度 for (i in data) { if (data[i] == '' || data[i] == null) { data[i] = '-' } } if (data.F_Level == 1) { $('.urgency').text('一般'); } else { $('.urgency').text('严重'); } if (data.F_WorkState == 0) { $('.workState').text("新工单"); } else if (data.F_WorkState == 1) { $('.workState').text("待交办"); } else if (data.F_WorkState == 2) { $('.workState').text("待查收"); } else if (data.F_WorkState == 3) { $('.workState').text("退回审核中"); } else if (data.F_WorkState == 4) { $('.workState').text("办理中"); } else if (data.F_WorkState == 5) { $('.workState').text("延时审核中"); } else if (data.F_WorkState == 6) { $('.workState').text("已办理"); } else if (data.F_WorkState == 7) { $('.workState').text("已回访"); } else if (data.F_WorkState == 8) { if (data.F_Identification === 0) { $('.workState').text("重置转发"); } else if (data.F_Identification === 1) { $('.workState').text("退回重办"); } else { $('.workState').text("重办中"); } } else if (data.F_WorkState == 9) { $('.workState').text("已结案"); } else if (data.F_WorkState == 10) { $('.workState').text("待审核"); } else if (data.F_WorkState == 11) { $('.workState').text("重办待交办"); } else if (data.F_WorkState == 13) { $('.workState').text("重办驳回"); } if (data.F_IsResult == 0) { $('.acceptType').text("网络转办"); } else { $('.acceptType').text("当即办理"); } $('.workNo').text(data.F_WorkOrderId); //工单编号 $('.acceptNumber').text(data.F_CreateUser); //受理人工号 $('.acceptName').text(data.UserName); //受理人 $('.contacts').text(data.F_CusName); //来单联系人 $('.phone').text(data.F_CusPhone); //联系号码 $('.contactInformation').text(data.F_ConPhone); //联系方式 $('.contactAddress').text(data.F_CusAddress); $('.acceptChannel').text(data.SourceName); $('.phoneType').text(data.TypeName1); $('.KeyName').text(data.KeyName); $('.F_ComContent').text(data.F_ComContent); $('.deptname').text(data.deptname); $('.AreaName').text(data.AreaName); $('.F_ComTitle').text(data.F_ComTitle); $('.deptname').text(data.deptname); $('.F_Result').text(data.F_Result); } }); } //工单流程 function getClick() { $('#timeline').html(''); $('.bulletFrameT').show(); $('.workProcedure').show(); $('.workProcedure').siblings().hide() if ($('.bulletFrameT').css('display') == 'block') { $('.body').css('opacity', '0.4') } new doAjax({ url: huayi.config.callcenter_url + "InfoNew/GetWorkOrderProcess", data: { token: $.cookie("token"), workorderid: detailId }, Type: 'GET', callBack: function(res) { let str = ''; res.data.forEach(function(v, n) { str += "
  • " + "" + v.F_CreateTime + "

    " + v .F_Message+ "

  • " }) $('#timeline').html(str); } }); }