//工单信息 0 function orderDetail0(result) { var Data = result.data.data; Dispose(Data[0].F_WorkOrderId, Data[0], result.data.btndata) workoderCode = Data[0].F_WorkOrderId; var Rows = result.data.btndata; var WorkOrderId = Data[0].F_WorkOrderId; var btnhtml = ''; for(var i = 0; i < Rows.length; i++) { if(Rows[i].key === 48) { $(".provincialApplicationDelay").show() } // var html1 = huayi.config.arr[Rows[i].key * 1 - 1]; // if(html1) { // html1 = html1.replace("data", Data[0].F_WorkOrderId); // } // btnhtml += html1; } if(Data[0].F_InfoSource == 2580) { $(".addnewTimebox").show() $(".strworkorderid").text(Data[0].CASE_SERIAL) $(".applicationDelay").hide() $(".provinceAssign").show() $(".provinceAssignResult").text(Data[0].SEND_CONTENT) } else { $(".addnewTimebox").hide() } $(".addnewTime").text(Data[0].TFDBACKTIME_BF); var State = Data[0].F_WorkState; var State = Data[0].F_WorkState; if(Data[0].F_IsSatisfie !== null) { $(".satisfieBox").show() if(Data[0].F_IsSatisfie) { $(".F_IsSatisfie").text('满意') } else { $(".F_IsSatisfie").text('不满意') } } var CLFS = Data[0].F_IsResult; var isprotect = Data[0].isprotect; var level = Data[0].F_Level; $(".F_CusName").text(Data[0].F_CusName); $(".F_CusPhone").text(Data[0].F_CusPhone); $(".bigtype").text(Data[0].BigTypeName); $(".phoneType").text(Data[0].F_PhoneType); $(".splituser").text(Data[0].F_SplitUser); $(".F_ComTitle").text(Data[0].F_ComTitle); $('.F_ComContent').text(Data[0].F_ComContent); if(Data[0].F_Content === "" || Data[0].F_Content === null) { $('.F_Content').text(Data[0].F_ComContent); } else { $('.F_Content').text(Data[0].F_Content); } $(".AreaName").text(Data[0].AreaName); $('.F_SourceAddress').text(Data[0].F_SourceAddress); $(".store_Lng").val(Data[0].F_Longitude); $(".store_Lat").val(Data[0].F_Latitude); $('.F_FinalOpinion').text(Data[0].F_FinalOpinion); $('.additionalReply').text(Data[0].F_AdditionalReply); $('.LRSJ').text(Data[0].F_CreateTime); //录入时间 $('.submitTime').text(Data[0].F_SubmitTime); //提交时间 $('.SLHJ').text(Data[0].F_DealTime); //办理时间 $('.lawsuitTime').text(Data[0].F_CloseTime); //结案时间 // 电话1,微博3,短信不改6 2022-03-04 // 短信平台 6 显示创建人账号 // 微博工单 3 显示创建人账号 // 市长信箱 2 工单来源 var SLtext = String(Data[0].F_InfoSource) if(SLtext === "1" || SLtext === "3" || SLtext === "6" || SLtext === "4113") { $('.SL').text(Data[0].F_CreateUser); } else { $('.SL').text(Data[0].SourceName); } $(".DH").text(Data[0].F_WorkOrderId); $(".LY").text(Data[0].SourceName); //工单来源 if(Data[0].SourceName === "人民网") { $(".peopleRemark").show() $(".remarkRM").text(Data[0].remark) } $(".subjectWords").text(Data[0].KeyName); $(".LX").text(Data[0].TypeName1); $(".Result").text(Data[0].F_Result); $(".handlingUnit").text(Data[0].deptname); $(".F_IsBusiness").text(Data[0].F_IsBusiness ? "是" : "否"); isProtect = result.data.data[0].F_IsProtect if(Data[0].F_CusPhone) { if(roleCode !== "WLDW" && roleCode !== "EJWLDW") { $(".F_CusPhone").hide() $(".F_ConPhone").hide() } else { $(".F_CusPhone").text(decryptFn(Data[0].F_CusPhoneShow)) $(".F_ConPhone").text(decryptFn(Data[0].F_ConPhoneShow || Data[0].F_CusPhoneShow)); $(".phoneTitle").unbind("click"); $(".phoneTitle2").unbind("click"); } phoneNumber = decryptFn(Data[0].F_CusPhoneShow) phoneNumber3 = decryptFn(Data[0].F_CusPhoneShow) encryptPhoneNumber = Data[0].F_CusPhone phoneNumber2 = decryptFn(Data[0].F_ConPhoneShow || Data[0].F_CusPhoneShow) } else { $(".phoneTitle").unbind("click"); $(".phoneTitle2").unbind("click"); } if(Data[0].F_CusName) { if(roleCode !== "WLDW" && roleCode !== "EJWLDW") { $(".F_CusName").hide() } callerName = Data[0].F_CusName } if(String(Data[0].F_Business) === "1") { $(".threeWayCall").text("是"); } else { $(".threeWayCall").text("否"); } //附件 var HTML; $(Data[0].File).each(function(i, v) { var $list = $(".FJ"); if(v.F_FileType == ".jpg" || v.F_FileType == ".png" || v.F_FileType == ".image") { var $li = $( '
  • ' + v.F_FileName + '' + '
  • ' ); //原来的图片 // var $li = $( // // // '
  • ' + // '' + v
			//     .F_FileName + '' + // // '' + v.F_FileName + '' + // '
  • ' // ); $list.append($li); } else { var $liFile = $( // '
  • ' + '

    无法预览

    ' + // '' + v.F_FileName + '' + '
  • ' ); $list.append($liFile); } }) // layer.photos({ // photos: '.FJ', // anim: 5, //0-6的选择,指定弹出图片动画类型,默认随机(请注意,3.0之前的版本用shift参数) // title: '查看图片', // move: '.layui-layer-title', // shadeClose: false, // closeBtn: 1, // area: ['80%', '90%'], // tab: function (pic, layero) { // $('.layui-layer-content').on("mousewheel", // function (e, d) { // helper.methods.zoomImg($( // '#layui-layer-photos' // ).find( // 'img[alt="' + pic // .alt + '"]' // ), d); // $('#layui-layer-photos').find( // 'img[alt="' + pic.alt + // '"]') // .dragging({ // move: "both", //拖动方向,x y both // randomPosition: false //初始位置是否随机 // }); // return false; // }); // helper.methods.initLayerPhotos( // '#layui-layer-photos', pic, layero); // }, // }); if(State == 0) { var entryTimeDate = new Date(Date.parse(Data[0] .F_CreateTime)); var defaultTimeDate = new Date(Date.parse( "2020-10-16 00:00:00")); if(entryTimeDate >= defaultTimeDate) { $('.ZT').text("新工单"); } else if(entryTimeDate < defaultTimeDate) { $('.ZT').text("新工单(历史工单)"); } } else if(State == 1) { $('.ZT').text("待交办"); } else if(State == 2) { $('.ZT').text("待查收"); } else if(State == 3) { $('.ZT').text("退回审核中"); } else if(State == 4) { $('.ZT').text("办理中"); } else if(State == 5) { $('.ZT').text("延时审核中"); } else if(State == 6) { $('.ZT').text("已办理"); } else if(State == 7) { $('.ZT').text("待回访"); } else if(State == 8) { if(Data[0].F_Identification === 0) { $('.ZT').text("重置转发"); } else if(Data[0].F_Identification === 1) { $('.ZT').text("退回重办"); } else { $('.ZT').text("重办中"); } } else if(State == 9) { $('.ZT').text("已结案"); } else if(State == 10) { $('.ZT').text("待审核"); } else if(State == 11) { $('.ZT').text("重办待交办"); } else if(State == 13) { $('.ZT').text("重办驳回"); } //办理方式 if(CLFS == 0) { $('.CLFS').text("网络转办"); } else { $('.CLFS').text("当即办理"); } //密级程度 if(Data[0].F_IsProtect == 0) { $('.MJ').text("普通"); } else { $('.MJ').text("保密"); $(".F_CusName").hide() $(".F_CusPhone").hide() $(".F_ConPhone").hide() } //紧急程度 if(Data[0].F_Level == 1) { $('.CD').text("普通"); } else if(Data[0].F_Level == 2) { $('.CD').text("紧急"); } if(Data[0].F_IsRelease == 2) { $('.associatedWorkOrderType').text("主工单"); $('.cancelChildWorkOrder').hide(); if(Data[0].F_SubWorkorder != "" && Data[0].F_SubWorkorder != null) { var subWorkorder = Data[0].F_SubWorkorder.split(",") var subWorkorderStr = "" subWorkorder.forEach(function(v, i) { subWorkorderStr += "" + v + "," }) subWorkorderStr = subWorkorderStr.slice(0, -1); $(".associatedWorkOrderList").append(subWorkorderStr) } } else if(Data[0].F_IsRelease == 3) { $('.associatedWorkOrderType').text("子工单"); $('.cancelChildWorkOrder').show(); if(Data[0].F_MainWorkorder !== "") { var mainWorkorderStr = "" + Data[0].F_MainWorkorder + "" $(".associatedWorkOrderList").append(mainWorkorderStr) } } if(Data[0].F_MainWorkorder1 != null) { var mainWorkOrderMoreOrdersStr = "" + Data[0].F_MainWorkorder1 + "" $(".mainWorkOrderMoreOrders").append(mainWorkOrderMoreOrdersStr) } if(Data[0].F_SubWorkorder1 != null) { var childWorkOrderMoreOrdersList = Data[0].F_SubWorkorder1.split(","); var childWorkOrderMoreOrdersStr = ""; if(childWorkOrderMoreOrdersList.length > 0) { childWorkOrderMoreOrdersList.forEach(function(v, i) { childWorkOrderMoreOrdersStr += "" + v + "," }) childWorkOrderMoreOrdersStr = childWorkOrderMoreOrdersStr.slice(0, -1) } $(".childWorkOrderMoreOrders").append(childWorkOrderMoreOrdersStr); } //转公开按钮显示或隐藏 // if (String(result.data.data[0].F_IsOpen) === "0" && String(Data[0].F_WorkState) === "9") { // $(".publicTransfer").show(); // } else { // $(".publicTransfer").hide(); // } // 转媒体按钮显示或隐藏 // if (String(result.data.data[0].F_IsMedia) === "0" && String( // Data[0].F_WorkState) === "9") { // $(".mediaTransfer").show(); // } else { // $(".mediaTransfer").hide(); // } // 2024-07-31 修改 去除状态限制 // String(result.data.data[0].F_WorkState) === "9" && if($.cookie("code") != "DMTCK") { if(String(result.data.data[0].F_IsMedia) === "0") { $(".mediaTransfer").show(); } if(String(result.data.data[0].F_IsOpen) === "0") { $(".publicTransfer").show(); } } //修改按钮显示或隐藏 if(result.data.isedit == '1') { $(".authority").show(); } else { $(".authority").hide(); } } //办理情况 4 function orderDetail4(result,type) { //办理情况 var htmls = ''; var htmlsPrint = ''; var historyHtml = '' if(result.data.bldata.length < 0) { htmls = '' + '' + n.UserName + '' + ''; } else{ $(".hfBLQKele").show() } if(result.data.bldata.length < 0) { htmlsPrint = '' + '' + n.UserName + '' + ''; } $(".BLQK").empty(); $(".BLQKPrint").empty(); $(".historyHtml").empty() $(result.data.bldata).each(function(i, n) { //类型 var bval = n.F_Type; switch(bval + '') { case '1': bval = '主办'; break; case '2': bval = '协办'; break; } //是/否向当事人反馈 var isProResultValue = n.F_IsProResult + ""; switch(isProResultValue) { case "0": isProResultValue = "否"; break; case "1": isProResultValue = "是"; break; case "2": isProResultValue = "已办未果"; break; } //是否满意 var isSatisfiedValue = n.F_IsSatisfied + ""; switch(isSatisfiedValue) { case "0": isSatisfiedValue = "未回访"; break; case "1": isSatisfiedValue = "满意"; break; case "2": isSatisfiedValue = "基本满意"; break; case "3": isSatisfiedValue = "不满意"; break; } //沟通时间 var connectTimeValue = n.F_ConnectTime; switch(connectTimeValue) { case null: connectTimeValue = ""; break; default: connectTimeValue = n.F_ConnectTime; } //职务 var dutiesValue switch(n.F_Duties) { case "": dutiesValue = "" break; case null: dutiesValue = "" break; default: dutiesValue = n.F_Duties break; } //处理情况 var situationValue switch(n.F_Situation) { case "": situationValue = "" break; case null: situationValue = "" break; default: situationValue = n.F_Situation break; } //已办未果备注 var unsuccessful switch(n.F_Unsuccessful) { case "": unsuccessful = "" break; case null: unsuccessful = "" break; default: unsuccessful = n.F_Unsuccessful break; } // 审核领导 var auditUser switch(n.F_AuditUser) { case "": auditUser = "" break; case null: auditUser = "" break; default: auditUser = n.F_AuditUser break; } // 领导职务 var auditPost switch(n.F_AuditPost) { case "": auditPost = "" break; case null: auditPost = "" break; default: auditPost = n.F_AuditPost break; } // 领导联系方式 var auditContact switch(n.F_AuditContact) { case "": auditContact = "" break; case null: auditContact = "" break; case undefined: auditContact = "" break; default: auditContact = n.F_AuditContact break; } // '' + situationValue + // '' + historyHtml += '' historyHtml += '' + (i + 1) +'' + '' + n.DeptName +'' + '' + n.F_CreateTime + '' + '' + n.F_Result +'' historyHtml += ''; htmls += '' + '' + n.F_DealUser + '' + '' + n .F_DealUserContact + '' + '' + dutiesValue + '' + '' + n.DeptName +'' + '' + n.F_Result + '' + '' + n.F_CreateTime + '' + // '' + isProResultValue + // '' + '' + isSatisfiedValue + '' + '' + auditUser + '' + '' + auditPost + '' + '' + auditContact + '' htmlsPrint += '' + '' + n .F_DealUserContact + '' + '' + dutiesValue + '' + '' + n.DeptName + '' + '' + n.F_Result + '' + '' + n.F_CreateTime + '' //办理情况附件 htmls += ''; var FileHtml; $(n.File).each(function(j, m) { if(m.F_FileType == ".jpg" || m .F_FileType == ".png") { FileHtml = '' + m
					.F_FileName +
					'' } else { FileHtml = '
    ' + m .F_FileName.substring( 19) + '
    ' } htmls += FileHtml; }) htmls += '' + '' var FileHtmls; $(n.Files).each(function(j, m) { if(m.F_FileType == ".jpg" || m .F_FileType == ".png") { FileHtmls = '' + m.F_FileName + ''; } else { FileHtmls = '
    ' + m .F_FileName.substring( 19) + '
    ' } htmls += FileHtmls }) htmls += ''; htmlsPrint += ''; }) if (type ==='4') { $(htmls).appendTo($(".BLQK")); $(htmlsPrint).appendTo($(".BLQKPrint")); } else{ $(htmls).appendTo($(".hfBLQK")); } //三级办理情况 var SJhtmls = ''; if(result.data.ejbldata.length < 0) { SJhtmls = '' + '' + n.UserName + '' + ''; } else{ $(".hfSJBLQKele").show() } $(result.data.ejbldata).each(function(i, n) { // $(".hfSJBLQKele").show() var bval = n.F_Type; switch(bval + '') { case '1': bval = '主办'; break; case '2': bval = '协办'; break; } //是/否向当事人反馈 var isProResultValue = n.F_IsProResult + ""; switch(isProResultValue) { case "0": isProResultValue = "否"; break; case "1": isProResultValue = "是"; break; case "2": isProResultValue = "已办未果"; break; } //是否满意 var isSatisfiedValue = n.F_IsSatisfied + ""; switch(isSatisfiedValue) { case "0": isSatisfiedValue = "未回访"; break; case "1": isSatisfiedValue = "满意"; break; case "2": isSatisfiedValue = "基本满意"; break; case "3": isSatisfiedValue = "不满意"; break; } //沟通时间 var connectTimeValue = n.F_ConnectTime; switch(connectTimeValue) { case null: connectTimeValue = ""; break; default: connectTimeValue = n.F_ConnectTime; } //职务 var dutiesValue switch(n.F_Duties) { case "": dutiesValue = "" break; case null: dutiesValue = "" break; default: dutiesValue = n.F_Duties break; } //处理情况 var situationValue switch(n.F_Situation) { case "": situationValue = "" break; case null: situationValue = "" break; default: situationValue = n.F_Situation break; } //已办未果备注 var unsuccessful switch(n.F_Unsuccessful) { case "": unsuccessful = "" break; case null: unsuccessful = "" break; default: unsuccessful = n.F_Unsuccessful break; } // 审核领导 var auditUser switch(n.F_AuditUser) { case "": auditUser = "" break; case null: auditUser = "" break; default: auditUser = n.F_AuditUser break; } // 领导职务 var auditPost switch(n.F_AuditPost) { case "": auditPost = "" break; case null: auditPost = "" break; default: auditPost = n.F_AuditPost break; } // 领导联系方式 var auditContact switch(n.F_AuditContact) { case "": auditContact = "" break; case null: auditContact = "" break; case undefined: auditContact = "" break; default: auditContact = n.F_AuditContact break; } historyHtml += '' historyHtml += '' + (i + 1) +'' + '' + n.DeptName +''+ '' + n.F_CreateTime + '' + '' + n.F_Result +'' historyHtml += ''; SJhtmls += '' + '' + n.F_DealUser + '' + '' + n .F_DealUserContact + '' + '' + dutiesValue + '' + '' + situationValue + '' + '' + n.DeptName + '' + '' + n.F_Result + '' + '' + n.F_CreateTime + '' + // '' + isProResultValue + // '' + '' + isSatisfiedValue + '' + '' + auditUser + '' + '' + auditPost + '' + '' + auditContact + '' //办理情况附件 var FileHtml; SJhtmls += '' $(n.File).each(function(j, m) { if(m.F_FileType == ".jpg" || m .F_FileType == ".png") { FileHtml = '' + m
					.F_FileName +
					'' } else { FileHtml += '
    ' + m.F_FileName.substring(19) + '
    '; } SJhtmls += FileHtml }) SJhtmls += '' + '' var FileHtmls; $(n.Files).each(function(j, m) { if(m.F_FileType == ".jpg" || m .F_FileType == ".png") { FileHtmls = '' + m
					.F_FileName +
					'' } else { FileHtmls += '
    ' + m .F_FileName.substring( 19) + '
    '; } SJhtmls += FileHtmls }) SJhtmls += '' }) $(historyHtml).appendTo($(".historyHtml")); if (type ==='4') { $(SJhtmls).appendTo($(".SJBLQK")); } else{ $(SJhtmls).appendTo($(".hfSJBLQK")); } } //市民评议 10 function orderDetail10(result){ $(".SMPY").empty(); if (result.data.length>0) { $(".SMPYEle").show() } $(result.data).each(function(i, n) { // 评议类型 var reviewType; switch(String(n.str_type)) { case "1": reviewType = "短信评议" break; case "3": reviewType = "短信评议" break; default: reviewType = "网站评议" break; } var str = '' + '' + (i + 1) + '' + '' + n .CreateTime + '' + '' + reviewType + '' + '' + n .strWrkOrder_Cst_Ssf_Cd + '' + '' + n .strSsf_Cst_Ass_CntDsc + '' $(str).appendTo($(".SMPY")); }) } //回访信息 20 function detialVisit(result,type) { orderDetail4(result,type) // 回访信息 var html = ''; var html1 = ''; var html2 = ''; var visitRole = ['GLY', 'ZXLD'] if(visitRole.indexOf(roleCode) !== -1) { $(".visitLimit").show() } console.log(result.data) if(result.data.hfdt.length < 0) { html = '' + '' + n.UserName + '' + ''; } else { $(".HGXX1Ele").show() $(".HGXX").empty(); $(result.data.hfdt).each(function(i, n) { var a; var b; if(String(n.F_IsSatisfie) === "0") { a = "不满意"; } else if(String(n.F_IsSatisfie) == "1") { a = "满意"; } if(n.F_Type == 0) { b = "电话"; } else if(n.F_Type == 1) { b = "微信"; } else if(n.F_Type == 2) { b = "智能回访"; } else if(n.F_Type == 3) { b = "网站"; } else if(n.F_Type == 4) { b = "微博"; } else if(n.F_Type == 5) { b = "信箱"; } var textIsResolved = '' if (n.F_IsResolved == 0) { textIsResolved = '未解决' $('.resolvedEle').show() } else if (n.F_IsResolved == 1) { textIsResolved = '已解决' $('.resolvedEle').show() } html += '' + '' + (i + 1) + '' + '' + n.F_VisitUser + '' + '' + b + '' + '' + n.F_Result + '' + '' + a + '' + '' + n.F_CreateTime + '' + '' + encryptPhoneNumber + '' if (textIsResolved) { html += '' + textIsResolved +'' } html += '' var audioFile = ''; console.log(n.File) if(n.File && n.File.length > 0) { audioFile += '
    ' + '' + '
    '; } else if(n.FilePath) { audioFile += '
    ' + '' + '
    '; } html += audioFile html1 = html html1 += '' html2 = html if(visitRole.indexOf(roleCode) !== -1) { var itemHf = JSON.stringify(n).replace(/"/g, "'") html2 += '' html2 += '' + '修改' + ''; } html2 += '' }) $(html2).appendTo($(".HGXX")); $(html1).appendTo($(".HGXX1")); $(".phoneTitle3").click(function() { var isSecret if($('.MJ').text() == "普通") { isSecret = 1 } else { isSecret = 2 } layer.open({ type: 2, content: "./callerNumber.html?phoneNumber=" + encodeURIComponent(phoneNumber) + "&wid=" + wid + "&isSecret=" + isSecret + "&type=1", //iframe的url,no代表不显示滚动条 title: "回访号码", area: ["40%", "25%"], //宽高 }); }) } } //var title =item?'编辑':'添加' //var contentUrl=item?"./addOrEditUser.html?item="+encodeURIComponent(JSON.stringify(item)):"./addOrEditUser.html" function visitHandle(item) { var title = item ? '编辑回访记录' : '添加回访记录' var contentUrl var visitUrl = "./cpns/detailEditVisit.html?wid=" + wid if(item) { contentUrl = visitUrl + "&item=" + encodeURIComponent(JSON.stringify(item)) } else { contentUrl = visitUrl } layer.open({ type: 2, content: contentUrl, title: title, area: ["80%", "60%"], //宽高 }); } function deleteVisit(id) { layer.confirm( "确定删除?", { btn: ["是", "否"], //按钮 }, function() { $.post( huayi.config.callcenter_url + "WorkOrder/DeleteVisitInfoByAdmin", { id: id, token: $.cookie("token"), }, function(result) { result = JSON.parse(result); if(result.state.toLowerCase() == "success") { layer.msg("删除成功"); load('6') } } ); } ); // layer.confirm( // "确定删除?", { // btn: ["是", "否"], //按钮 // }, // function () { // console.log('删除') // $.ajax({ // type:'post', // dataType: 'json', // url:huayi.config.callcenter_url + "DeleteVisitInfoByAdmin", // async:true, // success:function(data){ // if(data.state == "success") { // layer.msg("删除成功"); // load('6') // } // } // }); // } // ); } function recordingFun(htmlstr) { var path = $(htmlstr).attr("item"); layer.open({ type: 2, content: "../CommonHtml/recording.html?path=" + path, //iframe的url,no代表不显示滚动条 title: '录音', area: ['30%', '20%'], //宽高 maxmin: true, shade: 0 }); }