'
}
function getformatterTitleDetail(val) {
// var resultValue = (v.substring(0,2) + v.substring(10,16))
// style='display: block;overflow: hidden;text-overflow: ellipsis;white-space: nowrap;width:100px;margin:0 auto;'
return "" +
val + "
"
}
function getWorkState(v, r) {
if (r.F_WorkState == 0) {
return "新工单";
} else if (r.F_WorkState == 1) {
return "待交办";
} else if (r.F_WorkState == 2) {
return "待查收";
} else if (r.F_WorkState == 3) {
return "退回审核中";
} else if (r.F_WorkState == 4) {
return "办理中";
} else if (r.F_WorkState == 5) {
return "延时审核中";
} else if (r.F_WorkState == 6) {
return "已办理";
} else if (r.F_WorkState == 7) {
return "已回访";
} else if (r.F_WorkState == 8) {
return "重办中";
} else if (r.F_WorkState == 9) {
return "已结案";
} else if (r.F_WorkState == 10) {
return "待审核";
} else if (r.F_WorkState == 11) {
return "重办待交办";
} else if (r.F_WorkState == 13) {
return "重办驳回";
}
}
function getDeptnameC(v) {
return "" +
v + ""
}
function getformatterD(v) {
return "" +
v + ""
}
function getformatterT(v) {
return "" +
v + ""
}
function getformatterC(v) {
return "" +
v + ""
}
function getProblem(v){
return "" +
v + "
"
}
function getformatterTitle(val) {
return "" +
val + "
"
}
function detailHandle(id){
detailId = id;
$(".workDetailsHandle").show()
$(".workDetailsHandleSecond").hide()
$(".workProcedure").hide()
$('.urgency').text(' ');
$('.workState').text(" ");
$('.acceptType').text(" ");
$('.isSecrecy').text(" ");
$('.workNo').text(' '); //工单编号
$('.filesBox').html(' '); //工单附件
$('.filesBoxs').html(' '); //工单附件
$('.acceptNumber').text(' '); //受理人工号
$('.acceptName').text(' '); //受理人
$('.contacts').text(' '); //来单联系人
$('.phone').text(' '); //联系号码
$('.contactInformation').text(' '); //联系方式
$('.contactAddress').text(' ');
$('.acceptChannel').text(' ');
$('.phoneType').text(' ');
$('.KeyName').text(' ');
$('.F_ComContent').text(' ');
$('.F_Content').text(' ');
$('.deptname').text(' ');
$('.AreaName').text(' ');
$('.F_ComTitle').text(' ');
$('.deptname').text(' ');
$('.F_Result').text(' ');
new doAjax({
url: huayi.config.callcenter_url + "/InfoNew/GetWorkOrder",
data: {
token: $.cookie("token"),
workorderid: id
},
Type: 'GET',
callBack: function(res) {
let data = res.data[0];
if (data.F_IsProtect == 0) {
$('.isSecrecy').text("否");
} else {
$('.isSecrecy').text("是");
}
let level; //紧急程度
for (i in data) {
if (data[i] == '' || data[i] == null) {
data[i] = '-'
}
}
if (data.F_Level == 1) {
$('.urgency').text('一般');
} else {
$('.urgency').text('严重');
}
if (data.F_WorkState == 0) {
$('.workState').text("新工单");
} else if (data.F_WorkState == 1) {
$('.workState').text("待交办");
} else if (data.F_WorkState == 2) {
$('.workState').text("待查收");
} else if (data.F_WorkState == 3) {
$('.workState').text("退回审核中");
} else if (data.F_WorkState == 4) {
$('.workState').text("办理中");
} else if (data.F_WorkState == 5) {
$('.workState').text("延时审核中");
} else if (data.F_WorkState == 6) {
$('.workState').text("已办理");
} else if (data.F_WorkState == 7) {
$('.workState').text("已回访");
} else if (data.F_WorkState == 8) {
if (data.F_Identification === 0) {
$('.workState').text("重置转发");
} else if (data.F_Identification === 1) {
$('.workState').text("退回重办");
} else {
$('.workState').text("重办中");
}
} else if (data.F_WorkState == 9) {
$('.workState').text("已结案");
} else if (data.F_WorkState == 10) {
$('.workState').text("待审核");
} else if (data.F_WorkState == 11) {
$('.workState').text("重办待交办");
} else if (data.F_WorkState == 13) {
$('.workState').text("重办驳回");
}
if (data.F_IsResult == 0) {
$('.acceptType').text("网络转办");
} else {
$('.acceptType').text("当即办理");
}
$('.workNo').text(data.F_WorkOrderId); //工单编号
$('.acceptNumber').text(data.F_CreateUser); //受理人工号
$('.acceptName').text(data.UserName); //受理人
$('.contacts').text(data.F_CusName); //来单联系人
$('.phone').text(data.F_CusPhone); //联系号码
$('.contactInformation').text(data.F_ConPhone); //联系方式
$('.contactAddress').text(data.F_SourceAddress);
$('.acceptChannel').text(data.SourceName);
$('.phoneType').text(data.TypeName1);
$('.KeyName').text(data.KeyName);
$('.F_ComContent').text(data.F_ComContent);
$('.F_Content').text(data.F_Content);
$('.deptname').text(data.deptname);
$('.AreaName').text(data.AreaName);
$('.F_ComTitle').text(data.F_ComTitle);
$('.deptname').text(data.deptname);
$('.F_Result').text(data.F_Result);
if (data.File && Array.isArray(data.File)) {
var str = '';
data.File.forEach((o) => {
if (['.png', '.jpg', '.jpeg'].includes(o.F_FileType.toLowerCase())) {
str += '';
} else {
str += ''+ o.F_FileName +'';
}
})
// $('#files').append(str);
$('.filesBox').append(str);
}
if (data.Files && Array.isArray(data.Files)) {
var str = '';
data.Files.forEach((o) => {
if (['.png', '.jpg', '.jpeg'].includes(o.F_FileType.toLowerCase())) {
str += '';
} else {
str += ''+ o.F_FileName +'';
}
})
// $('#files').append(str);
$('.filesBoxs').append(str);
}
}
});
}
//工单详情
function btn_detail(id) {
detailId = id;
$('.bulletFrameT').show();
$('.workDetails').show();
$('.workDetailsHandleSecond').hide()
$('.workProcedure').hide()
$('.workDetails').siblings().hide()
if ($('.bulletFrameT').css('display') == 'block') {
$('.body').css('opacity', '0.4')
}
$('.btn_right').click(function() {
$('.workList').show();
$('.workList').siblings().hide()
})
$(".workDetailsHandle").show()
$('.urgency').text(' ');
$('.workState').text(" ");
$('.acceptType').text(" ");
$('.isSecrecy').text(" ");
$('.workNo').text(' '); //工单编号
$('.filesBox').html(' '); //附件
$('.filesBoxs').html(' '); //附件
$('.acceptNumber').text(' '); //受理人工号
$('.acceptName').text(' '); //受理人
$('.contacts').text(' '); //来单联系人
$('.phone').text(' '); //联系号码
$('.contactInformation').text(' '); //联系方式
$('.contactAddress').text(' ');
$('.acceptChannel').text(' ');
$('.phoneType').text(' ');
$('.KeyName').text(' ');
$('.F_ComContent').text(' ');
$('.F_Content').text(' ');
$('.deptname').text(' ');
$('.AreaName').text(' ');
$('.F_ComTitle').text(' ');
$('.deptname').text(' ');
$('.F_Result').text(' ');
new doAjax({
url: huayi.config.callcenter_url + "/InfoNew/GetWorkOrder",
data: {
token: $.cookie("token"),
workorderid: id,
},
Type: 'GET',
callBack: function(res) {
let data = res.data[0];
if (data.F_IsProtect == 0) {
$('.isSecrecy').text("否");
} else {
$('.isSecrecy').text("是");
}
let level; //紧急程度
for (i in data) {
if (data[i] == '' || data[i] == null) {
data[i] = '-'
}
}
if (data.F_Level == 1) {
$('.urgency').text('一般');
} else {
$('.urgency').text('严重');
}
if (data.F_WorkState == 0) {
$('.workState').text("新工单");
} else if (data.F_WorkState == 1) {
$('.workState').text("待交办");
} else if (data.F_WorkState == 2) {
$('.workState').text("待查收");
} else if (data.F_WorkState == 3) {
$('.workState').text("退回审核中");
} else if (data.F_WorkState == 4) {
$('.workState').text("办理中");
} else if (data.F_WorkState == 5) {
$('.workState').text("延时审核中");
} else if (data.F_WorkState == 6) {
$('.workState').text("已办理");
} else if (data.F_WorkState == 7) {
$('.workState').text("已回访");
} else if (data.F_WorkState == 8) {
if (data.F_Identification === 0) {
$('.workState').text("重置转发");
} else if (data.F_Identification === 1) {
$('.workState').text("退回重办");
} else {
$('.workState').text("重办中");
}
} else if (data.F_WorkState == 9) {
$('.workState').text("已结案");
} else if (data.F_WorkState == 10) {
$('.workState').text("待审核");
} else if (data.F_WorkState == 11) {
$('.workState').text("重办待交办");
} else if (data.F_WorkState == 13) {
$('.workState').text("重办驳回");
}
if (data.F_IsResult == 0) {
$('.acceptType').text("网络转办");
} else {
$('.acceptType').text("当即办理");
}
$('.workNo').text(data.F_WorkOrderId); //工单编号
$('.acceptNumber').text(data.F_CreateUser); //受理人工号
$('.acceptName').text(data.UserName); //受理人
$('.contacts').text(data.F_CusName); //来单联系人
$('.phone').text(data.F_CusPhone); //联系号码
$('.contactInformation').text(data.F_ConPhone); //联系方式
$('.contactAddress').text(data.F_SourceAddress);
$('.acceptChannel').text(data.SourceName);
$('.phoneType').text(data.TypeName1);
$('.KeyName').text(data.KeyName);
$('.F_ComContent').text(data.F_ComContent);
$('.F_Content').text(data.F_Content);
$('.deptname').text(data.deptname);
$('.AreaName').text(data.AreaName);
$('.F_ComTitle').text(data.F_ComTitle);
$('.deptname').text(data.deptname);
$('.F_Result').text(data.F_Result);
if (data.File && Array.isArray(data.File)) {
var str = '';
data.File.forEach((o) => {
if (['.png', '.jpg', '.jpeg'].includes(o.F_FileType.toLowerCase())) {
str += '';
} else {
str += ''+ o.F_FileName +'';
}
})
$('.filesBox').append(str);
}
if (data.Files && Array.isArray(data.Files)) {
var str = '';
data.Files.forEach((o) => {
if (['.png', '.jpg', '.jpeg'].includes(o.F_FileType.toLowerCase())) {
str += '';
} else {
str += ''+ o.F_FileName +'';
}
})
// $('#files').append(str);
$('.filesBoxs').append(str);
}
}
});
}
function imageShow(src) {
layer.open({
type: 1,
title: false,
closeBtn: 0,
zIndex: 99999999999,
area: '600px',
skin: 'layui-layer-nobg', // 没有背景色的class
shadeClose: true,
content: '
'
});
}
//工单流程
function getClick() {
$(".workDetailsHandle").hide()
$(".workDetailsHandleSecond").show()
$('#timeline').html('');
$('.bulletFrameT').show();
$('.workProcedure').show();
// $('.workProcedure').siblings().hide()
if ($('.bulletFrameT').css('display') == 'block') {
$('.body').css('opacity', '0.4')
}
new doAjax({
url: huayi.config.callcenter_url + "InfoNew/GetWorkOrderProcess",
data: {
token: $.cookie("token"),
workorderid: detailId
},
Type: 'GET',
callBack: function(res) {
let str = '';
var resultContent = ''
if($(".F_Result").text()){
resultContent = $(".F_Result").text()
}
var resultTextData = [ ') 办理了工单',') 添加并结案',') 修改并结案',') 主办了',') 同意了此处理']
res.data.forEach(function(v, n) {
// if (v.F_Message.indexOf('设置了分类') === -1) {
//
// }
if (v.F_Message.indexOf('市民短信评议')>=0
|| v.F_Message.indexOf('市民微信评议')>=0
|| v.F_Message.indexOf('市民网站评议')>=0) {
str +=
"" +
"
"
} else if (v.F_Message.indexOf('设置了分类') === -1
&& v.F_Message.indexOf('添加了分类') === -1
&& v.F_Message.indexOf('修改了工单内容') === -1
&& v.F_Message.indexOf('修改了办理结果') === -1
&& v.F_Message.indexOf('审核工单了工单,不通过原因') === -1
){
str +=
"" +
"
"+v.F_CreateTime+"
" + v.F_Message+ "
"
}
// if (n===0) {
// str +=
// "" +
// "
"+v.F_CreateTime+"
"+v.F_Message+"
"
// }else if(v.F_Message.indexOf(') 添加并结案')!==-1
// || v.F_Message.indexOf(') 修改并结案')!==-1
// || v.F_Message.indexOf(') 主办了')!==-1
// || v.F_Message.indexOf(') 同意了此处理')!==-1){
// str +=
// "" +
// "
"+v.F_CreateTime+"
"+
// v.F_Message+"
办理结果内容:"+resultContent+"
"
//
// }
// else {
// str +=
// "" +
// "" + v.F_CreateTime +
// "
"
// }
})
$('#timeline').html(str);
}
});
}
function messageClick(that, mssage) {
$(that).html(mssage)
}