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WorkDSZB.html 43KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>待审转办</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="javaScript:;">工单处理</a>&gt;
  22. <a href="" class="nowPosition">待审转办</a>
  23. </sapn>
  24. </div>
  25. <div class="dhRight">
  26. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  27. </div>
  28. </div>
  29. <div style="padding: 10px" class="tj_content clearFix">
  30. <div style="padding: 10px" class="tj_content clearFix">
  31. <div>
  32. <span>【搜索信息】</span>
  33. <div class="box_content">
  34. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  35. <tr>
  36. <th>工单来源:</th>
  37. <td>
  38. <select class="form-control" id="source">
  39. </select>
  40. </td>
  41. <th>来电号码:</th>
  42. <td>
  43. <input type="text" id="tel" class="form-control" />
  44. </td>
  45. <th>录入时间:</th>
  46. <td colspan="3">
  47. <input type="text" id="starttime" class="photo x-color laydate-icon"
  48. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  49. id="endtime" class="photo x-color laydate-icon" autocomplete="off"
  50. style="height: 35px;" />
  51. </td>
  52. </tr>
  53. <tr>
  54. <th>事项编号:</th>
  55. <td>
  56. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  57. </td>
  58. <th><span class="nameJustified">来电人:</span></th>
  59. <td>
  60. <input type="text" id="name" class="form-control" />
  61. </td>
  62. <!-- <th>工单状态:</th>
  63. <td>
  64. <select name="" id="state" class="select">
  65. <option value="" selected="selected">请选择</option>
  66. <option value="0">新工单</option>
  67. <option value="10">待审核</option>
  68. <option value="6">已办理</option>
  69. </select>
  70. </td> -->
  71. <th><span class="nameJustified">关键字:</span></th>
  72. <td>
  73. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  74. <botton class="btns Seach">搜索</botton>
  75. </td>
  76. </tr>
  77. <tr>
  78. <th>受话坐席:</th>
  79. <td>
  80. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  81. data-live-search="true">
  82. <option value="">请选择坐席</option>
  83. </select>
  84. </td>
  85. <th><span class="nameJustified">审核员:</span></th>
  86. <td>
  87. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  88. multiple data-live-search="true">
  89. <option value="">请选择调度员</option>
  90. </select>
  91. </td>
  92. <th>反映区域:</th>
  93. <td>
  94. <select name="" id="sourceAreas" class="form-control Min-width">
  95. </select>
  96. <botton class="btns exportFile">导出</botton>
  97. </td>
  98. </tr>
  99. <tr>
  100. <th>承办单位:</th>
  101. <td style="position: relative;">
  102. <div class="inpBox">
  103. <input type="text" class="inps" />
  104. <i class="Cleans fa fa-close"></i>
  105. <i class="xl xl_one"></i>
  106. <div class="addTree xlAdd">
  107. <ul id="addTreeDemo" class="ztree"></ul>
  108. </div>
  109. </div>
  110. <div class="selDpart1">
  111. <ul id="sponsor">
  112. </ul>
  113. </div>
  114. </td>
  115. <th>来电类型:</th>
  116. <td>
  117. <select class="form-control" id="type">
  118. </select>
  119. </td>
  120. <th></th>
  121. <td style="text-align: center;">
  122. </td>
  123. </tr>
  124. </table>
  125. </div>
  126. <div>
  127. <div style="width: 100%; padding: 10px">
  128. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  129. data-pagination="true">
  130. <thead>
  131. <tr>
  132. <!-- <th data-checkbox="true"></th> -->
  133. <th data-align="center" data-formatter="serialNumber">序号</th>
  134. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  135. 工单单号
  136. </th>
  137. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  138. 诉求标题
  139. </th>
  140. <th data-field="F_ComContent" data-formatter="GetCont" data-align="center">
  141. 来电内容
  142. </th>
  143. <th data-field="DeptName" data-align="center">
  144. 承办单位
  145. </th>
  146. <!-- <th data-field="OtherDeptName" data-align="center">
  147. 协办单位
  148. </th> -->
  149. <th data-field="UserName" data-align="center">
  150. 受理人
  151. </th>
  152. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  153. 办理状态
  154. </th>
  155. <!--<th
  156. data-field="FilePath"
  157. data-formatter="setCode"
  158. data-align="center"
  159. >
  160. 录音
  161. </th>-->
  162. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  163. 时限
  164. </th>
  165. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  166. 办理时限
  167. </th>
  168. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  169. 操作
  170. </th>
  171. </tr>
  172. </thead>
  173. <tbody class="list"></tbody>
  174. </table>
  175. </div>
  176. </div>
  177. </div>
  178. </div>
  179. <!--下载框-->
  180. <div class="t-shade lyxz">
  181. <div class="shade_k">
  182. <div class="shade_title">
  183. <span>录音播放与下载<srong class="cknum"></srong></span>
  184. <span class="setwin gbly"><a>x</a></span>
  185. </div>
  186. <div class="shade_content">
  187. <div class="Ly_box audiojs"></div>
  188. </div>
  189. </div>
  190. </div>
  191. <input type="hidden" id="PID" />
  192. <input type="hidden" id="Dpment" />
  193. </div>
  194. <script src="../js/layui/layui.js"></script>
  195. <script src="../js/bootstrap-select.js"></script>
  196. <script src="../css/laydate/laydate.js"></script>
  197. <script src="../My97DatePicker/WdatePicker.js"></script>
  198. <script src="../js/zTree/jquery.ztree.core.js"></script>
  199. <script src="../js/search/screen.js"></script>
  200. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  201. <script>
  202. var wid = helper.request.queryString("states");
  203. if (wid) {
  204. $("#state").val(wid);
  205. }
  206. $(document).ready(function () {
  207. load();
  208. laydate.skin("blue");
  209. laydate({
  210. elem: "#starttime",
  211. event: "focus",
  212. istime: true,
  213. format: 'YYYY-MM-DD hh:mm:ss'
  214. });
  215. laydate({
  216. elem: "#endtime",
  217. event: "focus",
  218. istime: true,
  219. format: 'YYYY-MM-DD hh:mm:ss'
  220. });
  221. });
  222. //关闭录音弹出
  223. $(".gbly").click(function () {
  224. $(".lyxz").removeClass("cx");
  225. $("audio")[0].pause();
  226. });
  227. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  228. $(".success").removeClass("success"); //去除之前选中的行的,选中样式
  229. $(ele).addClass("success"); //添加当前选中的 success样式用于区别
  230. });
  231. //获取查询信息
  232. function load() {
  233. //坐席
  234. var usercodeID = "";
  235. var usercode_ = $("#ZX").val(); //坐席
  236. if (usercode_ != null) {
  237. $(usercode_).each(function (i, n) {
  238. var obj1 = "";
  239. obj1 = n + ",";
  240. usercodeID += obj1;
  241. });
  242. } else {
  243. usercodeID = "";
  244. }
  245. // 调度员
  246. var ddusercodeID = "";
  247. var ddusercode_ = $("#yardman").val(); //坐席
  248. if (ddusercode_ != null) {
  249. $(ddusercode_).each(function (i, n) {
  250. var obj2 = "";
  251. obj2 = n + ",";
  252. ddusercodeID += obj2;
  253. });
  254. } else {
  255. ddusercodeID = "";
  256. }
  257. //先销毁表格
  258. $("#orderlist").bootstrapTable("destroy");
  259. //初始化表格,动态从服务器加载数据
  260. $("#orderlist").bootstrapTable({
  261. method: "get", //使用get请求到服务器获取数据
  262. url: huayi.config.callcenter_url + "WorkOrder/GetLDDealList", //获取数据的Servlet地址
  263. contentType: "application/x-www-form-urlencoded",
  264. striped: true, //表格显示条纹
  265. pagination: true, //启动分页
  266. pageSize: 10, //每页显示的记录数
  267. pageNumber: 1, //当前第几页
  268. pageList: [10, 20, 50, 100], //记录数可选列表
  269. search: false, //是否启用查询
  270. showColumns: false, //显示下拉框勾选要显示的列
  271. showRefresh: false, //显示刷新按钮
  272. sidePagination: "server", //表示服务端请求
  273. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  274. //设置为limit可以获取limit, offset, search, sort, order
  275. queryParamsType: "undefined",
  276. queryParams: function queryParams(params) {
  277. //设置查询参数
  278. var param = {
  279. page: params.pageNumber,
  280. pagesize: params.pageSize,
  281. workid: $("#wids").val(),
  282. state: $("#state").val(), //=工单状态
  283. type: $("#type").val(), //=工单类型
  284. bigtype: $("#bigtype").val(), //=大类别
  285. smalltype: $("#smalltype").val(), //=小类别
  286. key: $("#key").val(), //=关键字
  287. tel: $("#tel").val(), //=客户电话
  288. name: $("#name").val(), //=客户名称
  289. // usercode: "",
  290. usercode: usercodeID, //=坐席工号
  291. ddusercode: ddusercodeID,
  292. keyid: $("#keyid").val(), //=关键词id
  293. source: $("#source").val(), //=来源&
  294. starttime: $("#starttime").val(), //=开始时间
  295. endtime: $("#endtime").val(), //=结束时间
  296. deptid: $("#PID").val(),
  297. type: $("#type").val(),
  298. tab: 0, //待处理
  299. sourcearea: $("#sourceAreas").val(), //区域
  300. jianhang: 0,
  301. phoneType: 2, // 12345来电
  302. token: $.cookie("token"),
  303. };
  304. return param;
  305. },
  306. onLoadSuccess: function (data) {
  307. //加载成功时执行
  308. // layer.msg("加载成功");
  309. //console.log(data);
  310. },
  311. onLoadError: function () {
  312. //加载失败时执行
  313. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  314. },
  315. });
  316. }
  317. //状态
  318. function States(val, row) {
  319. var html = "";
  320. switch (val + "") {
  321. case "0":
  322. html = "新工单";
  323. if (row.F_IsReturn == 1) {
  324. html = "新工单(回退)";
  325. }
  326. break;
  327. case "1":
  328. html = "待交办";
  329. break;
  330. case "2":
  331. html = '<span style="color:#FF0000;">待查收</span>';
  332. break;
  333. break;
  334. case "3":
  335. html = "退回审核中";
  336. break;
  337. case "4":
  338. html = "办理中";
  339. break;
  340. case "5":
  341. html = "延时审核";
  342. break;
  343. case "6":
  344. html = "已办理";
  345. break;
  346. case "7":
  347. html = "已回访";
  348. break;
  349. case "8":
  350. html = "重办中";
  351. break;
  352. case "9":
  353. html = "已结案";
  354. break;
  355. case "11":
  356. html = "重办待交办";
  357. break;
  358. }
  359. return html;
  360. }
  361. //时限
  362. function OverTime(val, row) {
  363. if (val == 1) {
  364. return (
  365. '<div class="" style="cursor: pointer;">' +
  366. '<span class="Greens">' +
  367. row.GapTime +
  368. "</span>" +
  369. "</div>"
  370. );
  371. } else if (val == 2) {
  372. return (
  373. '<div class="" style="cursor: pointer;">' +
  374. '<span class="Yellows">' +
  375. row.GapTime +
  376. "</span>" +
  377. "</div>"
  378. );
  379. } else if (val == 3) {
  380. return (
  381. '<div class="" style="cursor: pointer;">' +
  382. '<span class="Reds">' +
  383. row.GapTime +
  384. "</span>" +
  385. "</div>"
  386. );
  387. }
  388. }
  389. //办理时限
  390. function BanTime(val) {
  391. if (val) {
  392. var time = val.substring(0, val.indexOf(" "));
  393. return (
  394. '<div class="" style="cursor: pointer;">' +
  395. "<span>" +
  396. time +
  397. "</span>" +
  398. "</div>"
  399. );
  400. }
  401. }
  402. //音频
  403. function setCode(val) {
  404. if (val) {
  405. return (
  406. '<div class="imgs" style="cursor: pointer;">' +
  407. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  408. val +
  409. '" />' +
  410. "</div>"
  411. );
  412. } else {
  413. return "";
  414. }
  415. }
  416. // 序号
  417. function serialNumber(val, row, index) {
  418. return index + 1;
  419. }
  420. function GetCont(val) {
  421. if (val) {
  422. var str = "<div ";
  423. if (val.length > 10) {
  424. str = str + ' title="' + val + '" ';
  425. val = val.substr(0, 10) + "...";
  426. }
  427. return str + ">" + val + "</div>";
  428. } else {
  429. return "";
  430. }
  431. }
  432. //操作
  433. function Dispose(val, row) {
  434. var Rows = row.Buttons;
  435. // alert(row.F_WorkOrderId);
  436. var WorkOrderId = row.F_WorkOrderId;
  437. var html = '';
  438. // if (row.F_WorkState == '1') { html += '<a class="xg" onclick="redeploy(' + WorkOrderId + ')">转派&nbsp</a>'; }
  439. for (var i = 0; i < Rows.length; i++) {
  440. if (Rows[i].key != 21) {
  441. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  442. if (html1) {
  443. html1 = html1.replace("data", val);
  444. }
  445. html += html1;
  446. }
  447. }
  448. // html += '<a class="xg" onclick="withdraw(\'' + row.F_WorkOrderId + '\')" title="撤回">撤回</a>'
  449. return html;
  450. }
  451. //转派
  452. function redeploy(WorkOrderId) {
  453. layer.open({
  454. type: 2,
  455. content: "../CommonHtml/zhuanpai.html?wid=" + WorkOrderId, //iframe的url,no代表不显示滚动条
  456. title: "转派",
  457. area: ["85%", "80%"], //宽高
  458. });
  459. }
  460. //查看详情
  461. function ckxq(str) {
  462. layer.open({
  463. type: 2,
  464. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  465. title: "工单详情",
  466. area: ["100%", "100%"], //宽高
  467. });
  468. }
  469. //编辑
  470. function bj(str) {
  471. layer.open({
  472. type: 2,
  473. content: "../CommonHtml/AddAppealDCL.html?wid=" + str +
  474. "&workType=jb", //iframe的url,no代表不显示滚动条
  475. title: "编辑工单",
  476. area: ["95%", "95%"], //宽高
  477. });
  478. }
  479. //删除
  480. function move(str) {
  481. layer.confirm(
  482. "确定删除工单?", {
  483. btn: ["是", "否"], //按钮
  484. },
  485. function () {
  486. $.post(
  487. huayi.config.callcenter_url +
  488. "WorkOrder/DelWorkOrder", {
  489. ids: str,
  490. token: $.cookie("token"),
  491. },
  492. function (result) {
  493. result = JSON.parse(result);
  494. if (result.state.toLowerCase() == "success") {
  495. layer.msg("删除成功");
  496. load();
  497. }
  498. }
  499. );
  500. }
  501. );
  502. }
  503. ////删除
  504. function withdraw(str) {
  505. layer.confirm(
  506. "确定撤回?", {
  507. btn: ["是", "否"], //按钮
  508. },
  509. function () {
  510. $.post(
  511. huayi.config.callcenter_url +
  512. "WorkOrder/WithdrawDWorkOrder", {
  513. workorderid: str,
  514. token: $.cookie("token"),
  515. },
  516. function (result) {
  517. result = JSON.parse(result);
  518. if (result.state.toLowerCase() == "success") {
  519. layer.msg("撤回成功");
  520. load();
  521. }
  522. }
  523. );
  524. }
  525. );
  526. }
  527. //提交
  528. function tj(str) {
  529. layer.confirm(
  530. "确定要提交工单么?", {
  531. btn: ["确定", "取消"], //按钮
  532. },
  533. function () {
  534. //请求后台数据
  535. /*发送请求*/
  536. $.post(
  537. huayi.config.callcenter_url +
  538. "WorkOrder/SubmitWorkOrder", {
  539. ids: str,
  540. token: $.cookie("token"),
  541. },
  542. function (result) {
  543. result = JSON.parse(result);
  544. if (result.state.toLowerCase() == "success") {
  545. layer.msg("提交成功");
  546. load();
  547. }
  548. }
  549. );
  550. }
  551. );
  552. }
  553. //交办
  554. function jb(str) {
  555. layer.open({
  556. type: 2,
  557. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  558. title: "工单交办",
  559. area: ["87%", "80%"], //宽高
  560. });
  561. }
  562. //领导批示
  563. function lader(str) {
  564. layer.open({
  565. type: 2,
  566. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  567. title: "领导批示",
  568. area: ["60%", "80%"], //宽高
  569. });
  570. }
  571. //市长批示
  572. function city(str) {
  573. layer.open({
  574. type: 2,
  575. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  576. title: "领导批示",
  577. area: ["60%", "80%"], //宽高
  578. });
  579. }
  580. //办理
  581. function bl(str) {
  582. layer.open({
  583. type: 2,
  584. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  585. title: "办理工单",
  586. area: ["60%", "80%"], //宽高
  587. });
  588. }
  589. //督办
  590. function Supervision(str) {
  591. layer.open({
  592. type: 2,
  593. content: "../CommonHtml/Supervision_.html?wid=" +
  594. str +
  595. "&type=1", //iframe的url,no代表不显示滚动条
  596. title: "督办",
  597. area: ["60%", "80%"], //宽高
  598. });
  599. }
  600. //督查
  601. function Supervision_(str) {
  602. layer.open({
  603. type: 2,
  604. content: "../CommonHtml/Supervision_.html?wid=" +
  605. str +
  606. "&type=2", //iframe的url,no代表不显示滚动条
  607. title: "监察",
  608. area: ["60%", "80%"], //宽高
  609. });
  610. }
  611. //强制结案
  612. function StrongLawsuit(str) {
  613. layer.open({
  614. type: 2,
  615. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  616. title: "强制结案",
  617. area: ["60%", "80%"], //宽高
  618. });
  619. }
  620. //回退BackDtail
  621. function BackDtail(str) {
  622. layer.open({
  623. type: 2,
  624. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  625. title: "工单回退",
  626. area: ["60%", "80%"], //宽高
  627. });
  628. }
  629. //查收
  630. function cs(str) {
  631. layer.confirm(
  632. "确定要查收?", {
  633. btn: ["是", "否"], //按钮
  634. },
  635. function () {
  636. $.post(
  637. huayi.config.callcenter_url +
  638. "WorkOrder/ReceiveWorkOrder", {
  639. workorderid: str,
  640. token: $.cookie("token"),
  641. },
  642. function (result) {
  643. result = JSON.parse(result);
  644. if (result.state.toLowerCase() == "success") {
  645. layer.msg("查收成功");
  646. load();
  647. }
  648. }
  649. );
  650. }
  651. );
  652. }
  653. //收回
  654. function sh(str) {
  655. layer.confirm(
  656. "确定要回收?", {
  657. btn: ["是", "否"], //按钮
  658. },
  659. function () {
  660. $.post(
  661. huayi.config.callcenter_url +
  662. "WorkOrder/TakeBackWorkOrder", {
  663. workorderid: str,
  664. token: $.cookie("token"),
  665. },
  666. function (result) {
  667. result = JSON.parse(result);
  668. if (result.state.toLowerCase() == "success") {
  669. layer.msg("回收");
  670. load();
  671. }
  672. }
  673. );
  674. }
  675. );
  676. }
  677. //强制回收
  678. function recycles() {
  679. layer.confirm("确定要强制退回吗?", {
  680. btn: ["是", "否"], //按钮
  681. });
  682. }
  683. //退回申请
  684. function th(str) {
  685. layer.open({
  686. type: 2,
  687. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  688. title: "申请退回工单",
  689. area: ["60%", "80%"], //宽高
  690. });
  691. }
  692. //审核退回申请
  693. function shth(str) {
  694. layer.open({
  695. type: 2,
  696. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  697. title: "审核退回申请",
  698. area: ["60%", "80%"], //宽高
  699. });
  700. }
  701. //办理
  702. // function th(str) {
  703. // layer.open({
  704. // type: 2,
  705. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  706. // title: '办理工单',
  707. // area: ['35%', '30%'], //宽高
  708. // });
  709. // }
  710. //申请延时
  711. function ys(str) {
  712. layer.open({
  713. type: 2,
  714. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  715. title: "申请延时",
  716. area: ["60%", "80%"], //宽高
  717. });
  718. }
  719. //审核申请延时
  720. function shys(str) {
  721. layer.open({
  722. type: 2,
  723. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  724. title: "审核延时申请",
  725. area: ["60%", "80%"], //宽高
  726. });
  727. }
  728. //诉求回访
  729. function hf(str) {
  730. layer.open({
  731. type: 2,
  732. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  733. title: "工单回访",
  734. area: ["60%", "80%"], //宽高
  735. });
  736. }
  737. //重办工单
  738. function cb(str) {
  739. layer.open({
  740. type: 2,
  741. content: "../CommonHtml/AddAppealDCL.html?wid=" + str +
  742. "&workType=cb", //iframe的url,no代表不显示滚动条
  743. title: "重办工单",
  744. area: ["95%", "95%"], //宽高
  745. });
  746. }
  747. //结案
  748. function Lawsuit(str) {
  749. layer.open({
  750. type: 2,
  751. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  752. title: "诉求单结案",
  753. area: ["60%", "80%"], //宽高
  754. });
  755. }
  756. //驳回重办
  757. function bhcb(str) {
  758. //回退BackDtail
  759. layer.open({
  760. type: 2,
  761. content: "../CommonHtml/rejectionCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  762. title: "驳回重办",
  763. area: ["60%", "80%"], //宽高
  764. });
  765. }
  766. //转督办
  767. function zdb(str, row) {
  768. layer.open({
  769. type: 2,
  770. content: "../CommonHtml/superTrunl.html?wid=" + str,
  771. title: "督办工单",
  772. area: ["60%", "80%"], //宽高
  773. });
  774. }
  775. $(".Appeal").click(function () {
  776. layer.open({
  777. type: 2,
  778. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  779. title: "新增诉求",
  780. area: ["85%", "80%"], //宽高
  781. });
  782. });
  783. //上传文件
  784. function upload() {
  785. if (document.getElementById("upFile").files.length > 0) {
  786. var formData = new FormData();
  787. formData.append(
  788. "upFile",
  789. document.getElementById("upFile").files[0]
  790. );
  791. formData.append("token", $.cookie("token"));
  792. $.ajax({
  793. url: huayi.config.callcenter_url +
  794. "/WorkOrder/UploadFile",
  795. type: "POST",
  796. data: formData,
  797. /**
  798. *必须false才会自动加上正确的Content-Type
  799. */
  800. contentType: false,
  801. /**
  802. * 必须false才会避开jQuery对 formdata 的默认处理
  803. * XMLHttpRequest会对 formdata 进行正确的处理
  804. */
  805. processData: false,
  806. success: function (result) {
  807. document.getElementById(
  808. "upFile"
  809. ).outerHTML = document.getElementById(
  810. "upFile"
  811. ).outerHTML;
  812. $("#upFile").change(function () {
  813. upload();
  814. });
  815. var r = $.parseJSON(result);
  816. if (r.state.toLowerCase() == "success") {
  817. $(".fjnr").text(r.data);
  818. $("#scfj").show();
  819. }
  820. },
  821. });
  822. } else {
  823. layer.confirm("请上传文件!", {
  824. btn: ["确定"],
  825. });
  826. }
  827. }
  828. //来源
  829. function LY(obj) {
  830. obj.empty();
  831. obj.append(
  832. '<option selected="selected" value="">请选择</option>'
  833. );
  834. $.getJSON(
  835. huayi.config.callcenter_url +
  836. "Dictionary/GetDicValueListById", {
  837. token: $.cookie("token"),
  838. id: 1,
  839. },
  840. function (data) {
  841. if (data.state.toLowerCase() == "success") {
  842. var content = data.data;
  843. $(content).each(function (i, n) {
  844. $(
  845. "<option value='" +
  846. n.F_ValueId +
  847. "'>" +
  848. n.F_Value +
  849. "</option>"
  850. ).appendTo(obj);
  851. });
  852. }
  853. }
  854. );
  855. }
  856. //类别
  857. function LB(obj) {
  858. obj.empty();
  859. obj.append(
  860. '<option selected="selected" value="">请选择</option>'
  861. );
  862. $.getJSON(
  863. huayi.config.callcenter_url +
  864. "Dictionary/GetDicValueListById", {
  865. token: $.cookie("token"),
  866. id: 2,
  867. },
  868. function (data) {
  869. if (data.state.toLowerCase() == "success") {
  870. var content = data.data;
  871. $(content).each(function (i, n) {
  872. $(
  873. "<option value='" +
  874. n.F_ValueId +
  875. "'>" +
  876. n.F_Value +
  877. "</option>"
  878. ).appendTo(obj);
  879. });
  880. }
  881. }
  882. );
  883. }
  884. // 主题
  885. function ZT(obj) {
  886. obj.empty();
  887. obj.append(
  888. '<option selected="selected" value="">请选择</option>'
  889. );
  890. $.getJSON(
  891. huayi.config.callcenter_url +
  892. "Dictionary/GetDicValueListById", {
  893. token: $.cookie("token"),
  894. id: 3,
  895. },
  896. function (data) {
  897. if (data.state.toLowerCase() == "success") {
  898. var content = data.data;
  899. $(content).each(function (i, n) {
  900. $(
  901. "<option value='" +
  902. n.F_ValueId +
  903. "'>" +
  904. n.F_Value +
  905. "</option>"
  906. ).appendTo(obj);
  907. });
  908. }
  909. }
  910. );
  911. }
  912. function tree() {
  913. $.get(
  914. huayi.config.callcenter_url + "Department/GetDeptList", {
  915. token: $.cookie("token"),
  916. // "pid": pid
  917. },
  918. function (result) {
  919. result = $.parseJSON(result);
  920. $.fn.zTree.init(
  921. $("#addTreeDemo"),
  922. setting1,
  923. result.data
  924. ); //实例化树形图
  925. }
  926. );
  927. }
  928. var setting1 = {
  929. data: {
  930. key: {
  931. name: "F_DeptName",
  932. },
  933. simpleData: {
  934. enable: true,
  935. idKey: "F_DeptId",
  936. pIdKey: "F_PartentId",
  937. rootPId: 0,
  938. },
  939. },
  940. callback: {
  941. onClick: zTreeOnClick,
  942. },
  943. };
  944. function zTreeOnClick(event, treeId, treeNode) {
  945. if (treeNode.level >= 1) {
  946. $(".inps").val(treeNode.F_DeptName);
  947. $("#PID").val(treeNode.F_DeptId);
  948. $("#Dpment").val(treeNode.F_DeptName);
  949. $(".Cleans").show();
  950. }
  951. }
  952. $(".exportFile").click(function () {
  953. var usercode_ = $("#ZX").val(); //坐席
  954. if (usercode_ != null) {
  955. $(usercode_).each(function (i, n) {
  956. var obj1 = "";
  957. obj1 = n + ",";
  958. usercodeID += obj1;
  959. });
  960. } else {
  961. usercodeID = "";
  962. }
  963. // 调度员
  964. var ddusercodeID = "";
  965. var ddusercode_ = $("#yardman").val(); //坐席
  966. if (ddusercode_ != null) {
  967. $(ddusercode_).each(function (i, n) {
  968. var obj2 = "";
  969. obj2 = n + ",";
  970. ddusercodeID += obj2;
  971. });
  972. } else {
  973. ddusercodeID = "";
  974. }
  975. var workid = $("#wids").val()
  976. var key = $("#key").val() //=关键字
  977. var tel = $("#tel").val() //=客户电话
  978. var name = $("#name").val() //=客户名称
  979. var usercode = usercodeID //=坐席工号
  980. var ddusercode = ddusercodeID
  981. var source = $("#source").val() //=来源&
  982. var starttime = $("#starttime").val() //=开始时间
  983. var endtime = $("#endtime").val() //=结束时间
  984. var deptid = $("#PID").val()
  985. var type = $("#type").val() //=工单类型
  986. var bigtype = $("#bigtype").val()
  987. var smalltype = $("#smalltype").val() //=小类别
  988. var sourcearea = $("#sourceAreas").val() //区域
  989. var state = $("#state").val() == undefined ? "" : $("#state").val() //=工单状态
  990. var tab = 0;
  991. var keyid = $("#keyid").val() //=关键词id
  992. var url = huayi.config.callcenter_url + "WorkOrder/GetLDDealList?token=" + $.cookie("token");
  993. url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" +
  994. key +
  995. "&tel=" +
  996. tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
  997. source +
  998. "&starttime=" + starttime + "&endtime=" + endtime + "&deptid=" + deptid + "&sourcearea=" +
  999. sourcearea +
  1000. "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&keyid=" + keyid + "&isdc=1";
  1001. window.location.href = url;
  1002. })
  1003. </script>
  1004. </body>
  1005. </html>