Sin descripción

WorkTHCB.html 40KB

123456789101112131415161718192021222324252627282930313233343536373839404142434445464748495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100101102103104105106107108109110111112113114115116117118119120121122123124125126127128129130131132133134135136137138139140141142143144145146147148149150151152153154155156157158159160161162163164165166167168169170171172173174175176177178179180181182183184185186187188189190191192193194195196197198199200201202203204205206207208209210211212213214215216217218219220221222223224225226227228229230231232233234235236237238239240241242243244245246247248249250251252253254255256257258259260261262263264265266267268269270271272273274275276277278279280281282283284285286287288289290291292293294295296297298299300301302303304305306307308309310311312313314315316317318319320321322323324325326327328329330331332333334335336337338339340341342343344345346347348349350351352353354355356357358359360361362363364365366367368369370371372373374375376377378379380381382383384385386387388389390391392393394395396397398399400401402403404405406407408409410411412413414415416417418419420421422423424425426427428429430431432433434435436437438439440441442443444445446447448449450451452453454455456457458459460461462463464465466467468469470471472473474475476477478479480481482483484485486487488489490491492493494495496497498499500501502503504505506507508509510511512513514515516517518519520521522523524525526527528529530531532533534535536537538539540541542543544545546547548549550551552553554555556557558559560561562563564565566567568569570571572573574575576577578579580581582583584585586587588589590591592593594595596597598599600601602603604605606607608609610611612613614615616617618619620621622623624625626627628629630631632633634635636637638639640641642643644645646647648649650651652653654655656657658659660661662663664665666667668669670671672673674675676677678679680681682683684685686687688689690691692693694695696697698699700701702703704705706707708709710711712713714715716717718719720721722723724725726727728729730731732733734735736737738739740741742743744745746747748749750751752753754755756757758759760761762763764765766767768769770771772773774775776777778779780781782783784785786787788789790791792793794795796797798799800801802803804805806807808809810811812813814815816817818819820821822823824825826827828829830831832833834835836837838839840841842843844845846847848849850851852853854855856857858859860861862863864865866867868869870871872873874875876877878879880881882883884885886887888889890891892893894895896897898899900901902903904905906907908909910911912913914915916917918919920921922923924925926927928929930931932933934935936937938939940941942943944945946947948949950951952953954955956957958959960961962963964965966967968969970971972973974975976977978979980981982983984985986987988989990991992993994995996997998999100010011002100310041005100610071008100910101011101210131014101510161017101810191020102110221023102410251026102710281029103010311032
  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>退回重办</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="javaScript:;">办理单位</a>&gt;
  22. <a href="" class="nowPosition">退回重办</a>
  23. </sapn>
  24. </div>
  25. <div class="dhRight">
  26. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  27. </div>
  28. </div>
  29. <div style="padding: 10px" class="tj_content clearFix">
  30. <div style="padding: 10px" class="tj_content clearFix">
  31. <div>
  32. <span>【搜索信息】</span>
  33. <div class="box_content">
  34. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  35. <tr>
  36. <th>工单来源:</th>
  37. <td>
  38. <select class="form-control" id="source">
  39. </select>
  40. </td>
  41. <th>来电号码:</th>
  42. <td>
  43. <input type="text" id="tel" class="form-control" />
  44. </td>
  45. <th>录入时间:</th>
  46. <td colspan="3">
  47. <input type="text" id="starttime" class="photo x-color laydate-icon"
  48. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  49. id="endtime" class="photo x-color laydate-icon" autocomplete="off"
  50. style="height: 35px;" />
  51. </td>
  52. </tr>
  53. <tr>
  54. <th>事项编号:</th>
  55. <td>
  56. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  57. </td>
  58. <th><span class="nameJustified">来电人:</span></th>
  59. <td>
  60. <input type="text" id="name" class="form-control" />
  61. </td>
  62. <th><span class="nameJustified">关键字:</span></th>
  63. <td>
  64. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  65. <botton class="btns Seach">搜索</botton>
  66. </td>
  67. </tr>
  68. <tr>
  69. <!-- <th>受话坐席:</th>
  70. <td>
  71. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  72. data-live-search="true">
  73. <option value="">请选择坐席</option>
  74. </select>
  75. </td>
  76. <th><span class="nameJustified">审核员:</span></th>
  77. <td>
  78. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  79. multiple data-live-search="true">
  80. <option value="">请选择调度员</option>
  81. </select>
  82. </td> -->
  83. </tr>
  84. <tr>
  85. <th>承办单位:</th>
  86. <td style="position: relative;">
  87. <div class="inpBox">
  88. <input type="text" class="inps" />
  89. <i class="Cleans fa fa-close"></i>
  90. <i class="xl xl_one"></i>
  91. <div class="addTree xlAdd">
  92. <ul id="addTreeDemo" class="ztree"></ul>
  93. </div>
  94. </div>
  95. <div class="selDpart1">
  96. <ul id="sponsor">
  97. </ul>
  98. </div>
  99. </td>
  100. <th>来电类型:</th>
  101. <td>
  102. <select class="form-control" id="type">
  103. </select>
  104. </td>
  105. <th>反映区域:</th>
  106. <td>
  107. <select name="" id="sourceAreas" class="form-control Min-width">
  108. </select>
  109. <botton class="btns exportFile">导出</botton>
  110. </td>
  111. </tr>
  112. </table>
  113. </div>
  114. </div>
  115. <div>
  116. <div style="width: 100%; padding: 10px">
  117. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  118. data-pagination="true">
  119. <thead>
  120. <tr>
  121. <th data-formatter="serialNumber" data-align="center">
  122. 序号
  123. </th>
  124. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  125. 工单单号
  126. </th>
  127. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  128. 诉求标题
  129. </th>
  130. <th data-field="DeptName" data-align="center">
  131. 承办单位
  132. </th>
  133. <!-- <th data-field="OtherDeptName" data-align="center">
  134. 协办单位
  135. </th> -->
  136. <!-- <th data-field="UserName" data-align="center">
  137. 受理人
  138. </th> -->
  139. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  140. 办理状态
  141. </th>
  142. <!--<th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>-->
  143. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  144. 时限
  145. </th>
  146. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  147. 办理时限
  148. </th>
  149. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  150. 操作
  151. </th>
  152. </tr>
  153. </thead>
  154. <tbody class="list"></tbody>
  155. </table>
  156. </div>
  157. </div>
  158. </div>
  159. </div>
  160. <!--下载框-->
  161. <div class="t-shade lyxz">
  162. <div class="shade_k">
  163. <div class="shade_title">
  164. <span>录音播放与下载<srong class="cknum"></srong></span>
  165. <span class="setwin gbly"><a>x</a></span>
  166. </div>
  167. <div class="shade_content">
  168. <div class="Ly_box audiojs"></div>
  169. </div>
  170. </div>
  171. </div>
  172. <input type="hidden" id="PID" />
  173. <input type="hidden" id="Dpment" />
  174. </div>
  175. <script src="../js/layui/layui.js"></script>
  176. <script src="../js/bootstrap-select.js"></script>
  177. <script src="../css/laydate/laydate.js"></script>
  178. <script src="../My97DatePicker/WdatePicker.js"></script>
  179. <script src="../js/zTree/jquery.ztree.core.js"></script>
  180. <script src="../js/search/screen.js"></script>
  181. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  182. <script>
  183. var wid = helper.request.queryString("states");
  184. var roleCode = $.cookie("code")
  185. if (wid) {
  186. $("#state").val(wid);
  187. }
  188. $(document).ready(function () {
  189. load();
  190. laydate.skin("blue");
  191. laydate({
  192. elem: "#starttime",
  193. event: "focus",
  194. istime: true,
  195. format: 'YYYY-MM-DD hh:mm:ss'
  196. });
  197. laydate({
  198. elem: "#endtime",
  199. event: "focus",
  200. istime: true,
  201. format: 'YYYY-MM-DD hh:mm:ss'
  202. });
  203. if (roleCode === "GLY") {
  204. $(".organizerDisplay").show()
  205. } else {
  206. $(".organizerDisplay").hide()
  207. }
  208. });
  209. //关闭录音弹出
  210. $(".gbly").click(function () {
  211. $(".lyxz").removeClass("cx");
  212. $("audio")[0].pause();
  213. });
  214. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  215. $(".success").removeClass("success"); //去除之前选中的行的,选中样式
  216. $(ele).addClass("success"); //添加当前选中的 success样式用于区别
  217. });
  218. //获取查询信息
  219. function load() {
  220. //坐席
  221. var usercodeID = "";
  222. var usercode_ = $("#ZX").val(); //坐席
  223. if (usercode_ != null) {
  224. $(usercode_).each(function (i, n) {
  225. var obj1 = "";
  226. obj1 = n + ",";
  227. usercodeID += obj1;
  228. });
  229. } else {
  230. usercodeID = "";
  231. }
  232. // 调度员
  233. var ddusercodeID = "";
  234. var ddusercode_ = $("#yardman").val(); //坐席
  235. if (ddusercode_ != null) {
  236. $(ddusercode_).each(function (i, n) {
  237. var obj2 = "";
  238. obj2 = n + ",";
  239. ddusercodeID += obj2;
  240. });
  241. } else {
  242. ddusercodeID = "";
  243. }
  244. //先销毁表格
  245. $("#orderlist").bootstrapTable("destroy");
  246. //初始化表格,动态从服务器加载数据
  247. $("#orderlist").bootstrapTable({
  248. method: "get", //使用get请求到服务器获取数据
  249. url: huayi.config.callcenter_url + "WorkOrder/GetDWDealList", //获取数据的Servlet地址
  250. contentType: "application/x-www-form-urlencoded",
  251. striped: true, //表格显示条纹
  252. pagination: true, //启动分页
  253. pageSize: 10, //每页显示的记录数
  254. pageNumber: 1, //当前第几页
  255. pageList: [10, 20, 50, 100], //记录数可选列表
  256. search: false, //是否启用查询
  257. showColumns: false, //显示下拉框勾选要显示的列
  258. showRefresh: false, //显示刷新按钮
  259. sidePagination: "server", //表示服务端请求
  260. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  261. //设置为limit可以获取limit, offset, search, sort, order
  262. queryParamsType: "undefined",
  263. queryParams: function queryParams(params) {
  264. //设置查询参数
  265. var param = {
  266. page: params.pageNumber,
  267. pagesize: params.pageSize,
  268. workid: $("#wids").val(),
  269. state: $("#state").val(), //=工单状态
  270. type: $("#type").val(), //=工单类型
  271. bigtype: $("#bigtype").val(), //=大类别
  272. smalltype: $("#smalltype").val(), //=小类别
  273. key: $("#key").val(), //=关键字
  274. tel: $("#tel").val(), //=客户电话
  275. name: $("#name").val(), //=客户名称
  276. usercode: usercodeID, //=坐席工号
  277. ddusercode: ddusercodeID,
  278. keyid: $("#keyid").val(), //=关键词id
  279. source: $("#source").val(), //=来源&
  280. starttime: $("#starttime").val(), //=开始时间
  281. endtime: $("#endtime").val(), //=结束时间
  282. deptid: $("#PID").val(),
  283. type: $("#type").val(),
  284. tab: 12, //待处理
  285. distribute: 0,
  286. sourcearea: $("#sourceAreas").val(), //区域
  287. token: $.cookie("token"),
  288. };
  289. return param;
  290. },
  291. onLoadSuccess: function (data) {
  292. //加载成功时执行
  293. // layer.msg("加载成功");
  294. //console.log(data);
  295. },
  296. onLoadError: function () {
  297. //加载失败时执行
  298. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  299. },
  300. });
  301. }
  302. //状态
  303. function States(val, row) {
  304. var html = "";
  305. switch (val + "") {
  306. case "0":
  307. html = "新工单";
  308. if (row.F_IsReturn == 1) {
  309. html = "新工单(回退)";
  310. }
  311. break;
  312. case "1":
  313. html = "待审核";
  314. break;
  315. case "2":
  316. html = '<span style="color:#FF0000;">待查收</span>';
  317. break;
  318. case "3":
  319. html = "退回审核中";
  320. break;
  321. case "4":
  322. html = "办理中";
  323. break;
  324. case "5":
  325. html = "延时审核";
  326. break;
  327. case "6":
  328. html = "待审核";
  329. break;
  330. case "7":
  331. html = "已回访";
  332. break;
  333. case "8":
  334. if (String(row.F_Identification) === "0") {
  335. html = "重置转发";
  336. } else if (String(row.F_Identification) === "1") {
  337. html = "退回重办";
  338. } else {
  339. html = "重办中";
  340. }
  341. break;
  342. case "9":
  343. html = "已结案";
  344. break;
  345. case "10":
  346. html = "待审核";
  347. break;
  348. case "11":
  349. html = "重办待交办";
  350. break;
  351. case "12":
  352. html = "待审核";
  353. break;
  354. case "13":
  355. html = "待督办";
  356. break;
  357. }
  358. return html;
  359. }
  360. //时限
  361. function OverTime(val, row) {
  362. if (val == 1) {
  363. return (
  364. '<div class="" style="cursor: pointer;">' +
  365. '<span class="Greens">' +
  366. row.GapTime +
  367. "</span>" +
  368. "</div>"
  369. );
  370. } else if (val == 2) {
  371. return (
  372. '<div class="" style="cursor: pointer;">' +
  373. '<span class="Yellows">' +
  374. row.GapTime +
  375. "</span>" +
  376. "</div>"
  377. );
  378. } else if (val == 3) {
  379. return (
  380. '<div class="" style="cursor: pointer;">' +
  381. '<span class="Reds">' +
  382. row.GapTime +
  383. "</span>" +
  384. "</div>"
  385. );
  386. }
  387. }
  388. //办理时限
  389. function BanTime(val) {
  390. if (val) {
  391. var time = val.substring(0, val.indexOf(" "));
  392. return (
  393. '<div class="" style="cursor: pointer;">' +
  394. "<span>" +
  395. time +
  396. "</span>" +
  397. "</div>"
  398. );
  399. }
  400. }
  401. //音频
  402. function setCode(val) {
  403. if (val) {
  404. return (
  405. '<div class="imgs" style="cursor: pointer;">' +
  406. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  407. val +
  408. '" />' +
  409. "</div>"
  410. );
  411. } else {
  412. return "";
  413. }
  414. }
  415. //编号
  416. function serialNumber(val, row, index) {
  417. return index + 1;
  418. }
  419. function GetCont(val) {
  420. if (val) {
  421. var str = "<div ";
  422. if (val.length > 10) {
  423. str = str + ' title="' + val + '" ';
  424. val = val.substr(0, 10) + "...";
  425. }
  426. return str + ">" + val + "</div>";
  427. } else {
  428. return "";
  429. }
  430. }
  431. //操作
  432. function Dispose(val, row) {
  433. var Rows = row.Buttons;
  434. var html = "";
  435. for (var i = 0; i < Rows.length; i++) {
  436. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  437. if (html1) {
  438. html1 = html1.replace("data", val);
  439. html1 = html1.replace("isProtect", row.F_IsProtect);
  440. html1 = html1.replace("row", row.F_MainDeptId);
  441. }
  442. html += html1;
  443. }
  444. return html;
  445. }
  446. //查看详情
  447. function ckxq(str) {
  448. layer.open({
  449. type: 2,
  450. content: "../CommonHtml/WorkDatil.html?wid=" + str +
  451. "&workOrderType=todo", //iframe的url,no代表不显示滚动条
  452. title: "工单详情",
  453. area: ["100%", "100%"], //宽高
  454. });
  455. }
  456. //编辑
  457. function bj(str) {
  458. layer.open({
  459. type: 2,
  460. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  461. title: "审核工单",
  462. area: ["96%", "80%"], //宽高
  463. });
  464. }
  465. //删除
  466. function move(str) {
  467. layer.confirm(
  468. "确定删除工单?", {
  469. btn: ["是", "否"], //按钮
  470. },
  471. function () {
  472. $.post(
  473. huayi.config.callcenter_url +
  474. "WorkOrder/DelWorkOrder", {
  475. ids: str,
  476. token: $.cookie("token"),
  477. },
  478. function (result) {
  479. result = JSON.parse(result);
  480. if (result.state.toLowerCase() == "success") {
  481. layer.msg("删除成功");
  482. load();
  483. }
  484. }
  485. );
  486. }
  487. );
  488. }
  489. //提交
  490. function tj(str) {
  491. layer.confirm(
  492. "确定要提交工单么?", {
  493. btn: ["确定", "取消"], //按钮
  494. },
  495. function () {
  496. //请求后台数据
  497. /*发送请求*/
  498. $.post(
  499. huayi.config.callcenter_url +
  500. "WorkOrder/SubmitWorkOrder", {
  501. ids: str,
  502. token: $.cookie("token"),
  503. },
  504. function (result) {
  505. result = JSON.parse(result);
  506. if (result.state.toLowerCase() == "success") {
  507. layer.msg("提交成功");
  508. load();
  509. }
  510. }
  511. );
  512. }
  513. );
  514. }
  515. //交办
  516. function jb(str) {
  517. layer.open({
  518. type: 2,
  519. content: "../CommonHtml/JiaoBan.html?wid=" + str, //iframe的url,no代表不显示滚动条
  520. title: "工单交办",
  521. area: ["87%", "80%"], //宽高
  522. });
  523. }
  524. //领导批示
  525. function lader(str) {
  526. layer.open({
  527. type: 2,
  528. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  529. title: "领导批示",
  530. area: ["60%", "80%"], //宽高
  531. });
  532. }
  533. //市长批示
  534. function city(str) {
  535. layer.open({
  536. type: 2,
  537. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  538. title: "领导批示",
  539. area: ["60%", "80%"], //宽高
  540. });
  541. }
  542. //办理
  543. function bl(str, isProtect) {
  544. layer.open({
  545. type: 2,
  546. content: "../CommonHtml/banli.html?wid=" +
  547. str +
  548. "&isProtect=" +
  549. isProtect, //iframe的url,no代表不显示滚动条
  550. title: "办理工单",
  551. area: ["60%", "80%"], //宽高
  552. });
  553. }
  554. //派单
  555. function pd(str) {
  556. layer.open({
  557. type: 2,
  558. content: "../CommonHtml/handle.html?wid=" + str, //iframe的url,no代表不显示滚动条
  559. title: "派单",
  560. area: ["87%", "80%"], //宽高
  561. });
  562. }
  563. //督办
  564. function Supervision(str) {
  565. layer.open({
  566. type: 2,
  567. content: "../CommonHtml/Supervision_.html?wid=" +
  568. str +
  569. "&type=1", //iframe的url,no代表不显示滚动条
  570. title: "督办",
  571. area: ["60%", "80%"], //宽高
  572. });
  573. }
  574. //督查
  575. function Supervision_(str) {
  576. layer.open({
  577. type: 2,
  578. content: "../CommonHtml/Supervision_.html?wid=" +
  579. str +
  580. "&type=2", //iframe的url,no代表不显示滚动条
  581. title: "监察",
  582. area: ["60%", "80%"], //宽高
  583. });
  584. }
  585. //强制结案
  586. function StrongLawsuit(str) {
  587. layer.open({
  588. type: 2,
  589. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  590. title: "强制结案",
  591. area: ["60%", "80%"], //宽高
  592. });
  593. }
  594. //回退BackDtail
  595. function BackDtail(str) {
  596. layer.open({
  597. type: 2,
  598. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  599. title: "工单回退",
  600. area: ["60%", "80%"], //宽高
  601. });
  602. }
  603. //查收
  604. function cs(str) {
  605. $.post(
  606. huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  607. workorderid: str,
  608. token: $.cookie("token"),
  609. },
  610. function (result) {
  611. result = JSON.parse(result);
  612. if (result.state.toLowerCase() == "success") {
  613. layer.msg("查收成功");
  614. load();
  615. }
  616. }
  617. );
  618. layer.open({
  619. type: 2,
  620. content: "../CommonHtml/WorkDatil.html?wid=" + str + "&check=check", //iframe的url,no代表不显示滚动条
  621. title: "工单详情",
  622. area: ["100%", "100%"], //宽高
  623. });
  624. // layer.confirm(
  625. // "确定要查收?",
  626. // {
  627. // btn: ["是", "否"], //按钮
  628. // },
  629. // function () {}
  630. // );
  631. }
  632. //收回
  633. function sh(str) {
  634. layer.confirm(
  635. "确定要回收?", {
  636. btn: ["是", "否"], //按钮
  637. },
  638. function () {
  639. $.post(
  640. huayi.config.callcenter_url +
  641. "WorkOrder/TakeBackWorkOrder", {
  642. workorderid: str,
  643. token: $.cookie("token"),
  644. },
  645. function (result) {
  646. result = JSON.parse(result);
  647. if (result.state.toLowerCase() == "success") {
  648. layer.msg("回收");
  649. load();
  650. }
  651. }
  652. );
  653. }
  654. );
  655. }
  656. //撤回
  657. function withdraw(str) {
  658. layer.confirm(
  659. "确定要撤回吗?", {
  660. btn: ["是", "否"], //按钮
  661. },
  662. function () {
  663. $.post(
  664. huayi.config.callcenter_url +
  665. "WorkOrder/WithdrawWorkOrder", {
  666. workorderid: str,
  667. token: $.cookie("token"),
  668. },
  669. function (result) {
  670. result = JSON.parse(result);
  671. if (result.state.toLowerCase() == "success") {
  672. layer.msg("撤回成功");
  673. load();
  674. }
  675. }
  676. );
  677. }
  678. );
  679. }
  680. //退回申请
  681. function th(str) {
  682. layer.open({
  683. type: 2,
  684. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  685. title: "申请退回工单",
  686. area: ["60%", "80%"], //宽高
  687. });
  688. }
  689. //审核退回申请
  690. function shth(str) {
  691. layer.open({
  692. type: 2,
  693. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  694. title: "审核退回申请",
  695. area: ["60%", "80%"], //宽高
  696. });
  697. }
  698. //办理
  699. // function th(str) {
  700. // layer.open({
  701. // type: 2,
  702. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  703. // title: '办理工单',
  704. // area: ['35%', '30%'], //宽高
  705. // });
  706. // }
  707. //处理审核
  708. function auditdeal(str) {
  709. layer.open({
  710. type: 2,
  711. content: "../CommonHtml/processing_audit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  712. title: "处理审核",
  713. area: ["80%", "80%"], //宽高
  714. });
  715. }
  716. //转督办
  717. function zdb(str) {
  718. layer.confirm(
  719. "确定督办吗?", {
  720. btn: ["是", "否"], //按钮
  721. },
  722. function () {
  723. $.post(
  724. huayi.config.callcenter_url +
  725. "WorkOrder/RemindWorkOrder", {
  726. workorderid: str,
  727. type: 1,
  728. state: 0,
  729. token: $.cookie("token"),
  730. },
  731. function (result) {
  732. result = JSON.parse(result);
  733. if (result.state.toLowerCase() == "success") {
  734. layer.msg("操作成功");
  735. load();
  736. }
  737. }
  738. );
  739. }
  740. );
  741. }
  742. //申请延时
  743. function ys(str) {
  744. layer.open({
  745. type: 2,
  746. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  747. title: "申请延时",
  748. area: ["60%", "80%"], //宽高
  749. });
  750. }
  751. //审核申请延时
  752. function shys(str) {
  753. layer.open({
  754. type: 2,
  755. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  756. title: "审核延时申请",
  757. area: ["60%", "80%"], //宽高
  758. });
  759. }
  760. //诉求回访
  761. function hf(str) {
  762. layer.open({
  763. type: 2,
  764. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  765. title: "工单回访",
  766. area: ["60%", "80%"], //宽高
  767. });
  768. }
  769. //重办工单
  770. function cb(str) {
  771. layer.open({
  772. type: 2,
  773. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  774. title: "重办工单",
  775. area: ["60%", "80%"], //宽高
  776. });
  777. }
  778. //结案
  779. function Lawsuit(str) {
  780. layer.open({
  781. type: 2,
  782. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  783. title: "诉求单结案",
  784. area: ["60%", "80%"], //宽高
  785. });
  786. }
  787. $(".Appeal").click(function () {
  788. layer.open({
  789. type: 2,
  790. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  791. title: "新增诉求",
  792. area: ["85%", "80%"], //宽高
  793. });
  794. });
  795. //上传文件
  796. function upload() {
  797. if (document.getElementById("upFile").files.length > 0) {
  798. var formData = new FormData();
  799. formData.append(
  800. "upFile",
  801. document.getElementById("upFile").files[0]
  802. );
  803. formData.append("token", $.cookie("token"));
  804. $.ajax({
  805. url: huayi.config.callcenter_url +
  806. "/WorkOrder/UploadFile",
  807. type: "POST",
  808. data: formData,
  809. /**
  810. *必须false才会自动加上正确的Content-Type
  811. */
  812. contentType: false,
  813. /**
  814. * 必须false才会避开jQuery对 formdata 的默认处理
  815. * XMLHttpRequest会对 formdata 进行正确的处理
  816. */
  817. processData: false,
  818. success: function (result) {
  819. document.getElementById(
  820. "upFile"
  821. ).outerHTML = document.getElementById(
  822. "upFile"
  823. ).outerHTML;
  824. $("#upFile").change(function () {
  825. upload();
  826. });
  827. var r = $.parseJSON(result);
  828. if (r.state.toLowerCase() == "success") {
  829. $(".fjnr").text(r.data);
  830. $("#scfj").show();
  831. }
  832. },
  833. });
  834. } else {
  835. layer.confirm("请上传文件!", {
  836. btn: ["确定"],
  837. });
  838. }
  839. }
  840. //来源
  841. function LY(obj) {
  842. obj.empty();
  843. obj.append(
  844. '<option selected="selected" value="">请选择</option>'
  845. );
  846. $.getJSON(
  847. huayi.config.callcenter_url +
  848. "Dictionary/GetDicValueListById", {
  849. token: $.cookie("token"),
  850. id: 1,
  851. },
  852. function (data) {
  853. if (data.state.toLowerCase() == "success") {
  854. var content = data.data;
  855. $(content).each(function (i, n) {
  856. $(
  857. "<option value='" +
  858. n.F_ValueId +
  859. "'>" +
  860. n.F_Value +
  861. "</option>"
  862. ).appendTo(obj);
  863. });
  864. }
  865. }
  866. );
  867. }
  868. //类别
  869. function LB(obj) {
  870. obj.empty();
  871. obj.append(
  872. '<option selected="selected" value="">请选择</option>'
  873. );
  874. $.getJSON(
  875. huayi.config.callcenter_url +
  876. "Dictionary/GetDicValueListById", {
  877. token: $.cookie("token"),
  878. id: 2,
  879. },
  880. function (data) {
  881. if (data.state.toLowerCase() == "success") {
  882. var content = data.data;
  883. $(content).each(function (i, n) {
  884. $(
  885. "<option value='" +
  886. n.F_ValueId +
  887. "'>" +
  888. n.F_Value +
  889. "</option>"
  890. ).appendTo(obj);
  891. });
  892. }
  893. }
  894. );
  895. }
  896. // 主题
  897. function ZT(obj) {
  898. obj.empty();
  899. obj.append(
  900. '<option selected="selected" value="">请选择</option>'
  901. );
  902. $.getJSON(
  903. huayi.config.callcenter_url +
  904. "Dictionary/GetDicValueListById", {
  905. token: $.cookie("token"),
  906. id: 3,
  907. },
  908. function (data) {
  909. if (data.state.toLowerCase() == "success") {
  910. var content = data.data;
  911. $(content).each(function (i, n) {
  912. $(
  913. "<option value='" +
  914. n.F_ValueId +
  915. "'>" +
  916. n.F_Value +
  917. "</option>"
  918. ).appendTo(obj);
  919. });
  920. }
  921. }
  922. );
  923. }
  924. function tree() {
  925. $.get(
  926. huayi.config.callcenter_url + "Department/GetDeptList", {
  927. token: $.cookie("token"),
  928. // "pid": pid
  929. },
  930. function (result) {
  931. result = $.parseJSON(result);
  932. $.fn.zTree.init(
  933. $("#addTreeDemo"),
  934. setting1,
  935. result.data
  936. ); //实例化树形图
  937. }
  938. );
  939. }
  940. var setting1 = {
  941. data: {
  942. key: {
  943. name: "F_DeptName",
  944. },
  945. simpleData: {
  946. enable: true,
  947. idKey: "F_DeptId",
  948. pIdKey: "F_PartentId",
  949. rootPId: 0,
  950. },
  951. },
  952. callback: {
  953. onClick: zTreeOnClick,
  954. },
  955. };
  956. function zTreeOnClick(event, treeId, treeNode) {
  957. $(".inps").val(treeNode.F_DeptName);
  958. $("#PID").val(treeNode.F_DeptId);
  959. $("#Dpment").val(treeNode.F_DeptName);
  960. $(".Cleans").show();
  961. }
  962. $(".exportFile").click(function () {
  963. var usercode_ = $("#ZX").val(); //坐席
  964. if (usercode_ != null) {
  965. $(usercode_).each(function (i, n) {
  966. var obj1 = "";
  967. obj1 = n + ",";
  968. usercodeID += obj1;
  969. });
  970. } else {
  971. usercodeID = "";
  972. }
  973. // 调度员
  974. var ddusercodeID = "";
  975. var ddusercode_ = $("#yardman").val(); //坐席
  976. if (ddusercode_ != null) {
  977. $(ddusercode_).each(function (i, n) {
  978. var obj2 = "";
  979. obj2 = n + ",";
  980. ddusercodeID += obj2;
  981. });
  982. } else {
  983. ddusercodeID = "";
  984. }
  985. // var isproresult = 2 // 已办未果
  986. var key = $("#key").val() //=关键字
  987. var tel = $("#tel").val() //=客户电话
  988. var name = $("#name").val() //=客户名称
  989. var usercode = usercodeID //=坐席工号
  990. var ddusercode = ddusercodeID
  991. var source = $("#source").val() //=来源&
  992. var starttime = $("#starttime").val() //=开始时间
  993. var endtime = $("#endtime").val() //=结束时间
  994. var deptid = $("#PID").val()
  995. var type = $("#type").val() //=工单类型
  996. var dealtype = $("#dealtype").val()
  997. var sourcearea = $("#sourceAreas").val() //区域
  998. var workid = $("#wids").val()
  999. var state = "" //=工单状态
  1000. var tab = 12
  1001. var keyid = $("#keyid").val() //=关键词id
  1002. var url = huayi.config.callcenter_url + "WorkOrder/GetDWDealList?token=" + $.cookie("token");
  1003. url += "&workid=" + workid + "&state=" + state + "&tab=" + tab + "&type=" + type + "&key=" + key +
  1004. "&tel=" + tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode +
  1005. "&keyid=" + keyid + "&source=" + source + "&starttime=" + starttime + "&endtime=" + endtime +
  1006. "&deptid=" + deptid + "&sourcearea=" + sourcearea + "&dealtype=" + dealtype + "&isdc=1";
  1007. window.location.href = url;
  1008. })
  1009. </script>
  1010. </body>
  1011. </html>