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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>正在办理</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../css/bootstrap-select.css">
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="javaScript:;">工单处理</a>&gt;
  22. <a href="" class="nowPosition">正在办理</a>
  23. </sapn>
  24. </div>
  25. <div class="dhRight">
  26. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  27. </div>
  28. </div>
  29. <div style="padding: 10px;" class="tj_content clearFix">
  30. <div style="padding: 10px;" class="tj_content clearFix">
  31. <div>
  32. <span>【搜索信息】</span>
  33. <div class="box_content">
  34. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  35. <tr>
  36. <th>工单来源:</th>
  37. <td>
  38. <select class="form-control" id="source">
  39. </select>
  40. </td>
  41. <th>来电号码:</th>
  42. <td>
  43. <input type="text" id="tel" class="form-control" />
  44. </td>
  45. <th>录入时间:</th>
  46. <td colspan="3">
  47. <input type="text" id="starttime" class="photo x-color laydate-icon"
  48. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  49. id="endtime" class="photo x-color laydate-icon" autocomplete="off"
  50. style="height: 35px;" />
  51. </td>
  52. </tr>
  53. <tr>
  54. <th>事项编号:</th>
  55. <td>
  56. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  57. </td>
  58. <th><span class="nameJustified">来电人:</span></th>
  59. <td>
  60. <input type="text" id="name" class="form-control" />
  61. </td>
  62. <!-- <th>工单状态:</th>
  63. <td>
  64. <select name="" id="state" class="select">
  65. <option value="" selected="selected">请选择</option>
  66. <option value="0">新工单</option>
  67. <option value="10">待审核</option>
  68. <option value="6">已办理</option>
  69. </select>
  70. </td> -->
  71. <th><span class="nameJustified">关键字:</span></th>
  72. <td>
  73. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  74. <botton class="btns Seach">搜索</botton>
  75. </td>
  76. </tr>
  77. <tr>
  78. <th>受话坐席:</th>
  79. <td>
  80. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  81. data-live-search="true">
  82. <option value="">请选择坐席</option>
  83. </select>
  84. </td>
  85. <th><span class="nameJustified">审核员:</span></th>
  86. <td>
  87. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  88. multiple data-live-search="true">
  89. <option value="">请选择调度员</option>
  90. </select>
  91. </td>
  92. <th>反映区域:</th>
  93. <td>
  94. <select name="" id="sourceAreas" class="form-control Min-width">
  95. </select>
  96. <botton class="btns exportFile">导出</botton>
  97. </td>
  98. </tr>
  99. <tr>
  100. <th>承办单位:</th>
  101. <td style="position: relative;">
  102. <div class="inpBox">
  103. <input type="text" class="inps" />
  104. <i class="Cleans fa fa-close"></i>
  105. <i class="xl xl_one"></i>
  106. <div class="addTree xlAdd">
  107. <ul id="addTreeDemo" class="ztree"></ul>
  108. </div>
  109. </div>
  110. <div class="selDpart1">
  111. <ul id="sponsor">
  112. </ul>
  113. </div>
  114. </td>
  115. <th>来电类型:</th>
  116. <td>
  117. <select class="form-control" id="type">
  118. </select>
  119. </td>
  120. <th>分管领导:</th>
  121. <td>
  122. <select id="leaderCharge" class="form-control Min-width" name="select">
  123. <option value="">
  124. 请选择
  125. </option>
  126. <option value="省长">
  127. 省长
  128. </option>
  129. <option value="市长">
  130. 市长
  131. </option>
  132. </select>
  133. </td>
  134. </tr>
  135. <tr>
  136. <th>反映类别:</th>
  137. <td class="reflectCategory-wrapper">
  138. <input type="text" id="reflectCategory" class="form-control" autocomplete="off" />
  139. <i class="CleansReactionCategory fa fa-close"></i>
  140. <input type="hidden" id="keyid" />
  141. <div class="reflectCategoryList-wrapper">
  142. <ul id="reflectCategoryList">
  143. </ul>
  144. </div>
  145. </td>
  146. <th><span class="nameJustified">交办人:</span></th>
  147. <td>
  148. <select id="assignUser" name="select" class="selectpicker show-tick form-control" data-live-search="true">
  149. <option value="">请选择</option>
  150. </select>
  151. </td>
  152. <th>工单状态:</th>
  153. <td>
  154. <select name="" id="state" class="form-control Min-width">
  155. <option selected="selected" value="">
  156. 请选择
  157. </option>
  158. <option value="2">待查收</option>
  159. <option value="4">办理中</option>
  160. </select>
  161. </td>
  162. </tr>
  163. </table>
  164. </div>
  165. </div>
  166. <div>
  167. <div style="width: 100%;padding: 10px;">
  168. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  169. data-pagination="true">
  170. <thead>
  171. <tr>
  172. <!-- <th data-checkbox="true"></th> -->
  173. <th data-formatter="serialNumber" data-align="center">
  174. 序号
  175. </th>
  176. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">工单单号</th>
  177. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
  178. <th data-field="DeptName" data-align="center">承办单位</th>
  179. <!-- <th data-field="OtherDeptName" data-align="center">协办单位</th> -->
  180. <th data-field="UserName" data-align="center">受理人</th>
  181. <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
  182. <!--<th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>-->
  183. <th data-field="OverState" data-formatter="OverTime" data-align="center">时限</th>
  184. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">办理时限</th>
  185. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
  186. </tr>
  187. </thead>
  188. <tbody class="list"></tbody>
  189. </table>
  190. </div>
  191. </div>
  192. </div>
  193. </div>
  194. <!--下载框-->
  195. <div class="t-shade lyxz">
  196. <div class="shade_k">
  197. <div class="shade_title">
  198. <span>录音播放与下载<srong class="cknum"></srong></span>
  199. <span class="setwin gbly"><a>x</a></span>
  200. </div>
  201. <div class="shade_content">
  202. <div class="Ly_box audiojs">
  203. </div>
  204. </div>
  205. </div>
  206. </div>
  207. <input type="hidden" id="PID" />
  208. <input type="hidden" id="Dpment" />
  209. </div>
  210. <script src="../js/layui/layui.js"></script>
  211. <script src="../js/bootstrap-select.js"></script>
  212. <script src="../css/laydate/laydate.js"></script>
  213. <script src="../My97DatePicker/WdatePicker.js"></script>
  214. <script src="../js/zTree/jquery.ztree.core.js"></script>
  215. <script src="../js/search/screen.js"></script>
  216. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  217. <script>
  218. $(document).ready(function () {
  219. load();
  220. // 获取交办人
  221. getMultimediaPersonnel($("#assignUser"))
  222. laydate.skin('blue');
  223. laydate({
  224. elem: '#starttime',
  225. event: 'focus',
  226. istime: true,
  227. format: 'YYYY-MM-DD hh:mm:ss'
  228. });
  229. laydate({
  230. elem: '#endtime',
  231. event: 'focus',
  232. istime: true,
  233. format: 'YYYY-MM-DD hh:mm:ss'
  234. });
  235. });
  236. //关闭录音弹出
  237. $(".gbly").click(function () {
  238. $(".lyxz").removeClass("cx");
  239. $('audio')[0].pause();
  240. });
  241. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  242. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  243. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  244. });
  245. //获取查询信息
  246. function load() {
  247. //坐席
  248. var usercodeID = "";
  249. var usercode_ = $("#ZX").val(); //坐席
  250. if (usercode_ != null) {
  251. $(usercode_).each(function (i, n) {
  252. var obj1 = '';
  253. obj1 = n + ",";
  254. usercodeID += obj1;
  255. })
  256. usercodeID = usercodeID.slice(0, -1)
  257. } else {
  258. usercodeID = ""
  259. }
  260. // 调度员
  261. var ddusercodeID = "";
  262. var ddusercode_ = $("#yardman").val(); //坐席
  263. if (ddusercode_ != null) {
  264. $(ddusercode_).each(function (i, n) {
  265. var obj2 = '';
  266. obj2 = n + ",";
  267. ddusercodeID += obj2;
  268. })
  269. } else {
  270. ddusercodeID = ""
  271. }
  272. //先销毁表格
  273. $('#orderlist').bootstrapTable('destroy');
  274. //初始化表格,动态从服务器加载数据
  275. $("#orderlist").bootstrapTable({
  276. method: "get", //使用get请求到服务器获取数据
  277. url: huayi.config.callcenter_url + "WorkOrder/GetLDDealList", //获取数据的Servlet地址
  278. contentType: "application/x-www-form-urlencoded",
  279. striped: true, //表格显示条纹
  280. pagination: true, //启动分页
  281. pageSize: 10, //每页显示的记录数
  282. pageNumber: 1, //当前第几页
  283. pageList: [10, 20, 50, 100], //记录数可选列表
  284. search: false, //是否启用查询
  285. showColumns: false, //显示下拉框勾选要显示的列
  286. showRefresh: false, //显示刷新按钮
  287. sidePagination: "server", //表示服务端请求
  288. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  289. //设置为limit可以获取limit, offset, search, sort, order
  290. queryParamsType: "undefined",
  291. queryParams: function queryParams(params) { //设置查询参数
  292. var param = {
  293. page: params.pageNumber,
  294. pagesize: params.pageSize,
  295. workid: $("#wids").val(),
  296. state: $("#state").val(), //=工单状态
  297. type: $("#type").val(), //=工单类型
  298. bigtype: $("#bigtype").val(), //=大类别
  299. smalltype: $("#smalltype").val(), //=小类别
  300. key: $("#key").val(), //=关键字
  301. tel: $("#tel").val(), //=客户电话
  302. name: $("#name").val(), //=客户名称
  303. usercode: usercodeID, //=坐席工号
  304. ddusercode: ddusercodeID,
  305. keyid: $("#keyid").val(), //=关键词id
  306. source: $("#source").val(), //=来源&
  307. jbstarttime: $("#starttime").val(), //=开始时间
  308. jbendtime: $("#endtime").val(), //=结束时间
  309. deptid: $("#PID").val(),
  310. type: $("#type").val(),
  311. tab: 1, //待处理
  312. sourcearea: $('#sourceAreas').val(), //区域
  313. splituser: $("#leaderCharge").val(), // 分管领导
  314. assignUser: $("#assignUser").val(), // 交办人
  315. jianhang: 1, // 多媒体
  316. token: $.cookie("token")
  317. };
  318. return param;
  319. },
  320. onLoadSuccess: function (data) { //加载成功时执行
  321. //layer.msg("加载成功");
  322. //console.log(data);
  323. var roleCode = $.cookie("code")
  324. if (roleCode == "GLY" || roleCode == "ZXLD" || roleCode == "WLDW") {
  325. $(".sendMsg").show()
  326. } else {
  327. $(".sendMsg").hide()
  328. }
  329. },
  330. onLoadError: function () { //加载失败时执行
  331. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  332. }
  333. });
  334. }
  335. //状态
  336. function States(val, row) {
  337. var html = '';
  338. switch (val + '') {
  339. case '0':
  340. html = '新工单';
  341. if (row.F_IsReturn == 1) {
  342. html = '新工单(回退)';
  343. }
  344. break;
  345. case '1':
  346. html = '待交办';
  347. break;
  348. case '2':
  349. html = '待查收';
  350. break;
  351. case '3':
  352. html = '退回审核中';
  353. break;
  354. case '4':
  355. html = '办理中';
  356. break;
  357. case '5':
  358. html = '延时审核';
  359. break;
  360. case '6':
  361. if (row.F_IsProtect === 2 || row.F_IsProtect === 3) {
  362. html = "已办未果"
  363. } else {
  364. html = '已办理';
  365. }
  366. break;
  367. case '7':
  368. html = '已回访';
  369. break;
  370. case '8':
  371. html = "重办中";
  372. break;
  373. case '9':
  374. html = '已结案';
  375. break;
  376. }
  377. return html;
  378. }
  379. //时限
  380. function OverTime(val, row) {
  381. if (val == 1) {
  382. return '<div class="" style="cursor: pointer;">' +
  383. '<span class="Greens">' + row.GapTime + '</span>' +
  384. '</div>';
  385. } else if (val == 2) {
  386. return '<div class="" style="cursor: pointer;">' +
  387. '<span class="Yellows">' + row.GapTime + '</span>' +
  388. '</div>';
  389. } else if (val == 3) {
  390. return '<div class="" style="cursor: pointer;">' +
  391. '<span class="Reds">' + row.GapTime + '</span>' +
  392. '</div>';
  393. }
  394. }
  395. //办理时限
  396. function BanTime(val) {
  397. if (val) {
  398. var time = val.substring(0, val.indexOf(' '));
  399. return '<div class="" style="cursor: pointer;">' +
  400. '<span>' + time + '</span>' +
  401. '</div>';
  402. }
  403. }
  404. //音频
  405. function setCode(val) {
  406. if (val) {
  407. return '<div class="imgs" style="cursor: pointer;">' +
  408. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' + val + '" />' +
  409. '</div>';
  410. } else {
  411. return '';
  412. }
  413. }
  414. //编号
  415. function serialNumber(val, row, index) {
  416. return index + 1;
  417. }
  418. function GetCont(val) {
  419. if (val) {
  420. var str = '<div '
  421. if (val.length > 10) {
  422. str = str + ' title="' + val + '" ';
  423. val = val.substr(0, 10) + "...";
  424. }
  425. return str + '>' + val + '</div>';
  426. } else {
  427. return '';
  428. }
  429. }
  430. //操作
  431. function Dispose(val, row) {
  432. var Rows = row.Buttons;
  433. var html = '<a class="xg sendMsg" onclick="sendMsg(\'' + row.F_WorkOrderId + '\')" title="催办">催办</a>';
  434. for (var i = 0; i < Rows.length; i++) {
  435. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  436. if (html1) {
  437. html1 = html1.replace("data", val);
  438. html1 = html1.replace("row", row.F_MainDeptId);
  439. }
  440. html += html1;
  441. }
  442. return html;
  443. }
  444. //催办
  445. function sendMsg(wid) {
  446. layer.confirm('确定催办吗', {
  447. btn: ['确定', '取消']
  448. }, function () {
  449. $.post(huayi.config.callcenter_url + 'WorkOrder/Reminders', {
  450. workorderid: wid,
  451. token: $.cookie("token")
  452. }, function (result) {
  453. result = JSON.parse(result);
  454. if (result.state.toLowerCase() == 'success') {
  455. layer.msg('催办成功')
  456. }
  457. })
  458. })
  459. }
  460. //编辑
  461. function bj(str) {
  462. layer.open({
  463. type: 2,
  464. content: "../CommonHtml/AddAppealDCL.html?wid=" + str +
  465. "&workType=zzbl", //iframe的url,no代表不显示滚动条
  466. title: '编辑工单',
  467. area: ['96%', '85%'], //宽高
  468. });
  469. }
  470. //删除
  471. function move(str) {
  472. layer.confirm('确定删除工单?', {
  473. btn: ['是', '否'] //按钮
  474. }, function () {
  475. $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
  476. ids: str,
  477. token: $.cookie("token")
  478. }, function (result) {
  479. result = JSON.parse(result);
  480. if (result.state.toLowerCase() == "success") {
  481. layer.msg("删除成功");
  482. load();
  483. }
  484. })
  485. });
  486. }
  487. //提交
  488. function tj(str) {
  489. layer.confirm('确定要提交工单么?', {
  490. btn: ['确定', '取消'] //按钮
  491. }, function () {
  492. //请求后台数据
  493. /*发送请求*/
  494. $.post(huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
  495. ids: str,
  496. token: $.cookie("token")
  497. }, function (result) {
  498. result = JSON.parse(result);
  499. if (result.state.toLowerCase() == "success") {
  500. layer.msg("提交成功");
  501. load();
  502. }
  503. })
  504. });
  505. }
  506. //交办
  507. function jb(str) {
  508. layer.open({
  509. type: 2,
  510. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  511. title: '工单交办',
  512. area: ['87%', '80%'], //宽高
  513. });
  514. }
  515. //派单
  516. function pd(str) {
  517. layer.open({
  518. type: 2,
  519. content: "../CommonHtml/handle.html?wid=" + str, //iframe的url,no代表不显示滚动条
  520. title: "办理工单",
  521. area: ["87%", "80%"], //宽高
  522. });
  523. }
  524. //领导批示
  525. function lader(str) {
  526. layer.open({
  527. type: 2,
  528. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  529. title: '领导批示',
  530. area: ['60%', '80%'], //宽高
  531. });
  532. }
  533. //市长批示
  534. function city(str) {
  535. layer.open({
  536. type: 2,
  537. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  538. title: '领导批示',
  539. area: ['60%', '80%'], //宽高
  540. });
  541. }
  542. //办理
  543. function bl(str) {
  544. layer.open({
  545. type: 2,
  546. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  547. title: '办理工单',
  548. area: ['60%', '80%'], //宽高
  549. });
  550. }
  551. //督办
  552. function Supervision(str) {
  553. layer.open({
  554. type: 2,
  555. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1', //iframe的url,no代表不显示滚动条
  556. title: '督办',
  557. area: ['60%', '80%'], //宽高
  558. });
  559. }
  560. //督查
  561. function Supervision_(str) {
  562. layer.open({
  563. type: 2,
  564. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url,no代表不显示滚动条
  565. title: '监察',
  566. area: ['60%', '80%'], //宽高
  567. });
  568. }
  569. //强制结案
  570. function StrongLawsuit(str) {
  571. layer.open({
  572. type: 2,
  573. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  574. title: '强制结案',
  575. area: ['60%', '80%'], //宽高
  576. });
  577. }
  578. //回退BackDtail
  579. function BackDtail(str) {
  580. layer.open({
  581. type: 2,
  582. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  583. title: '工单回退',
  584. area: ['60%', '80%'], //宽高
  585. });
  586. }
  587. //查收
  588. function cs(str) {
  589. layer.confirm('确定要查收?', {
  590. btn: ['是', '否'] //按钮
  591. }, function () {
  592. $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  593. workorderid: str,
  594. token: $.cookie("token")
  595. }, function (result) {
  596. result = JSON.parse(result);
  597. if (result.state.toLowerCase() == "success") {
  598. layer.msg("查收成功");
  599. load();
  600. }
  601. })
  602. });
  603. }
  604. //收回
  605. function sh(str) {
  606. layer.confirm('确定要回收?', {
  607. btn: ['是', '否'] //按钮
  608. }, function () {
  609. $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
  610. workorderid: str,
  611. token: $.cookie("token")
  612. }, function (result) {
  613. result = JSON.parse(result);
  614. if (result.state.toLowerCase() == "success") {
  615. layer.msg("回收");
  616. load();
  617. }
  618. })
  619. });
  620. }
  621. //强制回收
  622. function recycles() {
  623. layer.confirm('确定要强制退回吗?', {
  624. btn: ['是', '否'] //按钮
  625. });
  626. }
  627. //退回申请
  628. function th(str) {
  629. layer.open({
  630. type: 2,
  631. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  632. title: '申请退回工单',
  633. area: ['60%', '80%'], //宽高
  634. });
  635. }
  636. //审核退回申请
  637. function shth(str) {
  638. layer.open({
  639. type: 2,
  640. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  641. title: '审核退回申请',
  642. area: ['60%', '80%'], //宽高
  643. });
  644. }
  645. //办理
  646. // function th(str) {
  647. // layer.open({
  648. // type: 2,
  649. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  650. // title: '办理工单',
  651. // area: ['35%', '30%'], //宽高
  652. // });
  653. // }
  654. //申请延时
  655. function ys(str) {
  656. layer.open({
  657. type: 2,
  658. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  659. title: '申请延时',
  660. area: ['60%', '80%'], //宽高
  661. });
  662. }
  663. //审核申请延时
  664. function shys(str) {
  665. layer.open({
  666. type: 2,
  667. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  668. title: '审核延时申请',
  669. area: ['60%', '80%'], //宽高
  670. });
  671. }
  672. //诉求审核
  673. function hf(str) {
  674. layer.open({
  675. type: 2,
  676. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  677. title: '工单审核',
  678. area: ['60%', '80%'], //宽高
  679. });
  680. }
  681. //重办工单
  682. function cb(str) {
  683. layer.open({
  684. type: 2,
  685. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  686. title: '重办工单',
  687. area: ['60%', '80%'], //宽高
  688. });
  689. }
  690. //结案
  691. function Lawsuit(str) {
  692. layer.open({
  693. type: 2,
  694. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  695. title: '诉求单结案',
  696. area: ['60%', '80%'], //宽高
  697. });
  698. }
  699. //驳回重办
  700. function bhcb(str) {
  701. //回退BackDtail
  702. layer.open({
  703. type: 2,
  704. content: "../CommonHtml/rejectionCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  705. title: "驳回重办",
  706. area: ["60%", "80%"], //宽高
  707. });
  708. }
  709. $('.Appeal').click(function () {
  710. layer.open({
  711. type: 2,
  712. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  713. title: '新增诉求',
  714. area: ['85%', '80%'], //宽高
  715. });
  716. })
  717. //上传文件
  718. function upload() {
  719. if (document.getElementById("upFile").files.length > 0) {
  720. var formData = new FormData();
  721. formData.append("upFile", document.getElementById("upFile").files[0]);
  722. formData.append("token", $.cookie("token"));
  723. $.ajax({
  724. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  725. type: "POST",
  726. data: formData,
  727. /**
  728. *必须false才会自动加上正确的Content-Type
  729. */
  730. contentType: false,
  731. /**
  732. * 必须false才会避开jQuery对 formdata 的默认处理
  733. * XMLHttpRequest会对 formdata 进行正确的处理
  734. */
  735. processData: false,
  736. success: function (result) {
  737. document.getElementById("upFile").outerHTML = document.getElementById("upFile")
  738. .outerHTML;
  739. $("#upFile").change(function () {
  740. upload();
  741. });
  742. var r = $.parseJSON(result);
  743. if (r.state.toLowerCase() == "success") {
  744. $(".fjnr").text(r.data);
  745. $("#scfj").show();
  746. }
  747. }
  748. });
  749. } else {
  750. layer.confirm('请上传文件!', {
  751. btn: ['确定']
  752. });
  753. }
  754. }
  755. //来源
  756. function LY(obj) {
  757. obj.empty();
  758. obj.append('<option selected="selected" value="">请选择</option>');
  759. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  760. "token": $.cookie("token"),
  761. id: 1
  762. }, function (data) {
  763. if (data.state.toLowerCase() == "success") {
  764. var content = data.data;
  765. $(content).each(function (i, n) {
  766. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  767. obj);
  768. })
  769. }
  770. })
  771. }
  772. //类别
  773. function LB(obj) {
  774. obj.empty();
  775. obj.append('<option selected="selected" value="">请选择</option>');
  776. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  777. "token": $.cookie("token"),
  778. id: 2
  779. }, function (data) {
  780. if (data.state.toLowerCase() == "success") {
  781. var content = data.data;
  782. $(content).each(function (i, n) {
  783. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  784. obj);
  785. })
  786. }
  787. })
  788. }
  789. // 主题
  790. function ZT(obj) {
  791. obj.empty();
  792. obj.append('<option selected="selected" value="">请选择</option>');
  793. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  794. "token": $.cookie("token"),
  795. id: 3
  796. }, function (data) {
  797. if (data.state.toLowerCase() == "success") {
  798. var content = data.data;
  799. $(content).each(function (i, n) {
  800. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  801. obj);
  802. })
  803. }
  804. })
  805. }
  806. function tree() {
  807. $.get(huayi.config.callcenter_url + 'Department/GetDeptList', {
  808. "token": $.cookie("token"),
  809. // "pid": pid
  810. }, function (result) {
  811. result = $.parseJSON(result);
  812. $.fn.zTree.init($("#addTreeDemo"), setting1, result.data); //实例化树形图
  813. });
  814. }
  815. var setting1 = {
  816. data: {
  817. key: {
  818. name: "F_DeptName"
  819. },
  820. simpleData: {
  821. enable: true,
  822. idKey: "F_DeptId",
  823. pIdKey: "F_PartentId",
  824. rootPId: 0
  825. }
  826. },
  827. callback: {
  828. onClick: zTreeOnClick
  829. }
  830. };
  831. function zTreeOnClick(event, treeId, treeNode) {
  832. if (treeNode.level >= 1) {
  833. $('.inps').val(treeNode.F_DeptName);
  834. $("#PID").val(treeNode.F_DeptId);
  835. $("#Dpment").val(treeNode.F_DeptName);
  836. $(".Cleans").show();
  837. }
  838. };
  839. $(".exportFile").click(function () {
  840. var usercode_ = $("#ZX").val(); //坐席
  841. if (usercode_ != null) {
  842. $(usercode_).each(function (i, n) {
  843. var obj1 = "";
  844. obj1 = n + ",";
  845. usercodeID += obj1;
  846. });
  847. } else {
  848. usercodeID = "";
  849. }
  850. // 调度员
  851. var ddusercodeID = "";
  852. var ddusercode_ = $("#yardman").val(); //坐席
  853. if (ddusercode_ != null) {
  854. $(ddusercode_).each(function (i, n) {
  855. var obj2 = "";
  856. obj2 = n + ",";
  857. ddusercodeID += obj2;
  858. });
  859. } else {
  860. ddusercodeID = "";
  861. }
  862. var workid = $("#wids").val()
  863. var key = $("#key").val() //=关键字
  864. var tel = $("#tel").val() //=客户电话
  865. var name = $("#name").val() //=客户名称
  866. var usercode = usercodeID //=坐席工号
  867. var ddusercode = ddusercodeID
  868. var source = $("#source").val() //=来源&
  869. var jbstarttime = $("#starttime").val() //=开始时间
  870. var jbendtime = $("#endtime").val() //=结束时间
  871. var deptid = $("#PID").val()
  872. var type = $("#type").val() //=工单类型
  873. var bigtype = $("#bigtype").val()
  874. var smalltype = $("#smalltype").val() //=小类别
  875. var sourcearea = $("#sourceAreas").val() //区域
  876. var state = $("#state").val() //=工单状态
  877. var tab = 1;
  878. var keyid = $("#keyid").val() //=关键词id
  879. var assignUser = $("#assignUser").val() // 交办人
  880. var splituser = $("#leaderCharge").val() // 分管领导
  881. var url = huayi.config.callcenter_url + "WorkOrder/GetLDDealList?token=" + $.cookie("token");
  882. url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" + key +
  883. "&tel=" +
  884. tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
  885. source +
  886. "&jbstarttime=" + jbstarttime + "&jbendtime=" + jbendtime + "&deptid=" + deptid +
  887. "&sourcearea=" +
  888. sourcearea +
  889. "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&keyid=" + keyid + "&assignUser=" + assignUser + "&splituser=" + splituser + "&jianhang=1" +
  890. "&isdc=1";
  891. window.location.href = url;
  892. })
  893. </script>
  894. </body>
  895. </html>