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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>待审转办</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="javaScript:;">工单处理</a>&gt;
  22. <a href="" class="nowPosition">待审转办</a>
  23. </sapn>
  24. </div>
  25. <div class="dhRight">
  26. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  27. </div>
  28. </div>
  29. <div style="padding: 10px" class="tj_content clearFix">
  30. <div style="padding: 10px" class="tj_content clearFix">
  31. <div>
  32. <span>【搜索信息】</span>
  33. <div class="box_content">
  34. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  35. <tr>
  36. <th>工单来源:</th>
  37. <td>
  38. <select class="form-control" id="source">
  39. </select>
  40. </td>
  41. <th>来电号码:</th>
  42. <td>
  43. <input type="text" id="tel" class="form-control" />
  44. </td>
  45. <th>录入时间:</th>
  46. <td colspan="3">
  47. <input type="text" id="starttime" class="photo x-color laydate-icon"
  48. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  49. id="endtime" class="photo x-color laydate-icon" autocomplete="off"
  50. style="height: 35px;" />
  51. </td>
  52. </tr>
  53. <tr>
  54. <th>事项编号:</th>
  55. <td>
  56. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  57. </td>
  58. <th><span class="nameJustified">来电人:</span></th>
  59. <td>
  60. <input type="text" id="name" class="form-control" />
  61. </td>
  62. <!-- <th>工单状态:</th>
  63. <td>
  64. <select name="" id="state" class="select">
  65. <option value="" selected="selected">请选择</option>
  66. <option value="0">新工单</option>
  67. <option value="10">待审核</option>
  68. <option value="6">已办理</option>
  69. </select>
  70. </td> -->
  71. <th><span class="nameJustified">关键字:</span></th>
  72. <td>
  73. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  74. <botton class="btns Seach">搜索</botton>
  75. </td>
  76. </tr>
  77. <tr>
  78. <th>受话坐席:</th>
  79. <td>
  80. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  81. data-live-search="true">
  82. <option value="">请选择坐席</option>
  83. </select>
  84. </td>
  85. <th><span class="nameJustified">审核员:</span></th>
  86. <td>
  87. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  88. multiple data-live-search="true">
  89. <option value="">请选择调度员</option>
  90. </select>
  91. </td>
  92. <th>反映区域:</th>
  93. <td>
  94. <select name="" id="sourceAreas" class="form-control Min-width">
  95. </select>
  96. <botton class="btns exportFile">导出</botton>
  97. </td>
  98. </tr>
  99. <tr>
  100. <th>承办单位:</th>
  101. <td style="position: relative;">
  102. <div class="inpBox">
  103. <input type="text" class="inps" />
  104. <i class="Cleans fa fa-close"></i>
  105. <i class="xl xl_one"></i>
  106. <div class="addTree xlAdd">
  107. <ul id="addTreeDemo" class="ztree"></ul>
  108. </div>
  109. </div>
  110. <div class="selDpart1">
  111. <ul id="sponsor">
  112. </ul>
  113. </div>
  114. </td>
  115. <th>来电类型:</th>
  116. <td>
  117. <select class="form-control" id="type">
  118. </select>
  119. </td>
  120. <th></th>
  121. <td style="text-align: center;">
  122. </td>
  123. </tr>
  124. </table>
  125. </div>
  126. </div>
  127. <div>
  128. <div style="width: 100%; padding: 10px">
  129. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  130. data-pagination="true">
  131. <thead>
  132. <tr>
  133. <th data-checkbox="true"></th>
  134. <th data-align="center" data-formatter="setCode">序号</th>
  135. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  136. 工单单号
  137. </th>
  138. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  139. 诉求标题
  140. </th>
  141. <th data-field="F_ComContent" data-formatter="GetCont" data-align="center">
  142. 来电内容
  143. </th>
  144. <th data-field="DeptName" data-align="center">
  145. 承办单位
  146. </th>
  147. <!-- <th data-field="OtherDeptName" data-align="center">
  148. 协办单位
  149. </th> -->
  150. <th data-field="UserName" data-align="center">
  151. 受理人
  152. </th>
  153. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  154. 办理状态
  155. </th>
  156. <!--<th
  157. data-field="FilePath"
  158. data-formatter="setCode"
  159. data-align="center"
  160. >
  161. 录音
  162. </th>-->
  163. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  164. 时限
  165. </th>
  166. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  167. 办理时限
  168. </th>
  169. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  170. 操作
  171. </th>
  172. </tr>
  173. </thead>
  174. <tbody class="list"></tbody>
  175. </table>
  176. </div>
  177. </div>
  178. </div>
  179. </div>
  180. <!--下载框-->
  181. <div class="t-shade lyxz">
  182. <div class="shade_k">
  183. <div class="shade_title">
  184. <span>录音播放与下载<srong class="cknum"></srong></span>
  185. <span class="setwin gbly"><a>x</a></span>
  186. </div>
  187. <div class="shade_content">
  188. <div class="Ly_box audiojs"></div>
  189. </div>
  190. </div>
  191. </div>
  192. <input type="hidden" id="PID" />
  193. <input type="hidden" id="Dpment" />
  194. </div>
  195. <script src="../js/layui/layui.js"></script>
  196. <script src="../js/bootstrap-select.js"></script>
  197. <script src="../css/laydate/laydate.js"></script>
  198. <script src="../My97DatePicker/WdatePicker.js"></script>
  199. <script src="../js/zTree/jquery.ztree.core.js"></script>
  200. <script src="../js/search/screen.js"></script>
  201. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  202. <script>
  203. var wid = helper.request.queryString("states");
  204. if (wid) {
  205. $("#state").val(wid);
  206. }
  207. $(document).ready(function () {
  208. load();
  209. laydate.skin("blue");
  210. laydate({
  211. elem: "#starttime",
  212. event: "focus",
  213. istime: true,
  214. format: 'YYYY-MM-DD hh:mm:ss'
  215. });
  216. laydate({
  217. elem: "#endtime",
  218. event: "focus",
  219. istime: true,
  220. format: 'YYYY-MM-DD hh:mm:ss'
  221. });
  222. });
  223. //关闭录音弹出
  224. $(".gbly").click(function () {
  225. $(".lyxz").removeClass("cx");
  226. $("audio")[0].pause();
  227. });
  228. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  229. $(".success").removeClass("success"); //去除之前选中的行的,选中样式
  230. $(ele).addClass("success"); //添加当前选中的 success样式用于区别
  231. });
  232. //获取查询信息
  233. function load() {
  234. //坐席
  235. var usercodeID = "";
  236. var usercode_ = $("#ZX").val(); //坐席
  237. if (usercode_ != null) {
  238. $(usercode_).each(function (i, n) {
  239. var obj1 = "";
  240. obj1 = n + ",";
  241. usercodeID += obj1;
  242. });
  243. } else {
  244. usercodeID = "";
  245. }
  246. // 调度员
  247. var ddusercodeID = "";
  248. var ddusercode_ = $("#yardman").val(); //坐席
  249. if (ddusercode_ != null) {
  250. $(ddusercode_).each(function (i, n) {
  251. var obj2 = "";
  252. obj2 = n + ",";
  253. ddusercodeID += obj2;
  254. });
  255. } else {
  256. ddusercodeID = "";
  257. }
  258. //先销毁表格
  259. $("#orderlist").bootstrapTable("destroy");
  260. //初始化表格,动态从服务器加载数据
  261. $("#orderlist").bootstrapTable({
  262. method: "get", //使用get请求到服务器获取数据
  263. url: huayi.config.callcenter_url + "WorkOrder/GetLDDealList", //获取数据的Servlet地址
  264. contentType: "application/x-www-form-urlencoded",
  265. striped: true, //表格显示条纹
  266. pagination: true, //启动分页
  267. pageSize: 10, //每页显示的记录数
  268. pageNumber: 1, //当前第几页
  269. pageList: [10, 20, 50, 100], //记录数可选列表
  270. search: false, //是否启用查询
  271. showColumns: false, //显示下拉框勾选要显示的列
  272. showRefresh: false, //显示刷新按钮
  273. sidePagination: "server", //表示服务端请求
  274. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  275. //设置为limit可以获取limit, offset, search, sort, order
  276. queryParamsType: "undefined",
  277. queryParams: function queryParams(params) {
  278. //设置查询参数
  279. var param = {
  280. page: params.pageNumber,
  281. pagesize: params.pageSize,
  282. workid: $("#wids").val(),
  283. state: $("#state").val(), //=工单状态
  284. type: $("#type").val(), //=工单类型
  285. bigtype: $("#bigtype").val(), //=大类别
  286. smalltype: $("#smalltype").val(), //=小类别
  287. key: $("#key").val(), //=关键字
  288. tel: $("#tel").val(), //=客户电话
  289. name: $("#name").val(), //=客户名称
  290. // usercode: "",
  291. usercode: usercodeID, //=坐席工号
  292. ddusercode: ddusercodeID,
  293. keyid: $("#keyid").val(), //=关键词id
  294. source: $("#source").val(), //=来源&
  295. starttime: $("#starttime").val(), //=开始时间
  296. endtime: $("#endtime").val(), //=结束时间
  297. deptid: $("#PID").val(),
  298. type: $("#type").val(),
  299. tab: 0, //待处理
  300. sourcearea: $("#sourceAreas").val(), //区域
  301. jianhang: 1, // 多媒体
  302. token: $.cookie("token"),
  303. };
  304. return param;
  305. },
  306. onLoadSuccess: function (data) {
  307. //加载成功时执行
  308. // layer.msg("加载成功");
  309. //console.log(data);
  310. },
  311. onLoadError: function () {
  312. //加载失败时执行
  313. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  314. },
  315. });
  316. }
  317. //状态
  318. function States(val, row) {
  319. var html = "";
  320. switch (val + "") {
  321. case "0":
  322. html = "新工单";
  323. if (row.F_IsReturn == 1) {
  324. html = "新工单(回退)";
  325. }
  326. break;
  327. case "1":
  328. html = "待交办";
  329. break;
  330. case "2":
  331. html = '<span style="color:#FF0000;">待查收</span>';
  332. break;
  333. break;
  334. case "3":
  335. html = "退回审核中";
  336. break;
  337. case "4":
  338. html = "办理中";
  339. break;
  340. case "5":
  341. html = "延时审核";
  342. break;
  343. case "6":
  344. html = "已办理";
  345. break;
  346. case "7":
  347. html = "已回访";
  348. break;
  349. case "8":
  350. html = "重办中";
  351. break;
  352. case "9":
  353. html = "已结案";
  354. break;
  355. case "11":
  356. html = "重办待交办";
  357. break;
  358. }
  359. return html;
  360. }
  361. //时限
  362. function OverTime(val, row) {
  363. if (val == 1) {
  364. return (
  365. '<div class="" style="cursor: pointer;">' +
  366. '<span class="Greens">' +
  367. row.GapTime +
  368. "</span>" +
  369. "</div>"
  370. );
  371. } else if (val == 2) {
  372. return (
  373. '<div class="" style="cursor: pointer;">' +
  374. '<span class="Yellows">' +
  375. row.GapTime +
  376. "</span>" +
  377. "</div>"
  378. );
  379. } else if (val == 3) {
  380. return (
  381. '<div class="" style="cursor: pointer;">' +
  382. '<span class="Reds">' +
  383. row.GapTime +
  384. "</span>" +
  385. "</div>"
  386. );
  387. }
  388. }
  389. //办理时限
  390. function BanTime(val) {
  391. if (val) {
  392. var time = val.substring(0, val.indexOf(" "));
  393. return (
  394. '<div class="" style="cursor: pointer;">' +
  395. "<span>" +
  396. time +
  397. "</span>" +
  398. "</div>"
  399. );
  400. }
  401. }
  402. //音频
  403. function setCode(val) {
  404. if (val) {
  405. return (
  406. '<div class="imgs" style="cursor: pointer;">' +
  407. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  408. val +
  409. '" />' +
  410. "</div>"
  411. );
  412. } else {
  413. return "";
  414. }
  415. }
  416. // 序号
  417. function setCode(val, row, index) {
  418. return index + 1;
  419. }
  420. function GetCont(val) {
  421. if (val) {
  422. var str = "<div ";
  423. if (val.length > 10) {
  424. str = str + ' title="' + val + '" ';
  425. val = val.substr(0, 10) + "...";
  426. }
  427. return str + ">" + val + "</div>";
  428. } else {
  429. return "";
  430. }
  431. }
  432. //操作
  433. function Dispose(val, row) {
  434. var Rows = row.Buttons;
  435. // alert(row.F_WorkOrderId);
  436. var WorkOrderId = row.F_WorkOrderId;
  437. var html = '';
  438. // if (row.F_WorkState == '1') { html += '<a class="xg" onclick="redeploy(' + WorkOrderId + ')">转派&nbsp</a>'; }
  439. for (var i = 0; i < Rows.length; i++) {
  440. if (Rows[i].key != 21) {
  441. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  442. if (html1) {
  443. html1 = html1.replace("data", val);
  444. }
  445. html += html1;
  446. }
  447. }
  448. // html += '<a class="xg" onclick="withdraw(\'' + row.F_WorkOrderId + '\')" title="撤回">撤回</a>'
  449. return html;
  450. }
  451. //转派
  452. function redeploy(WorkOrderId) {
  453. layer.open({
  454. type: 2,
  455. content: "../CommonHtml/zhuanpai.html?wid=" + WorkOrderId, //iframe的url,no代表不显示滚动条
  456. title: "转派",
  457. area: ["85%", "80%"], //宽高
  458. });
  459. }
  460. //编辑
  461. function bj(str) {
  462. layer.open({
  463. type: 2,
  464. content: "../CommonHtml/AddAppealDCL.html?wid=" + str + "&workType=jb", //iframe的url,no代表不显示滚动条
  465. title: "编辑工单",
  466. area: ["95%", "95%"], //宽高
  467. });
  468. }
  469. //删除
  470. function move(str) {
  471. layer.confirm(
  472. "确定删除工单?", {
  473. btn: ["是", "否"], //按钮
  474. },
  475. function () {
  476. $.post(
  477. huayi.config.callcenter_url +
  478. "WorkOrder/DelWorkOrder", {
  479. ids: str,
  480. token: $.cookie("token"),
  481. },
  482. function (result) {
  483. result = JSON.parse(result);
  484. if (result.state.toLowerCase() == "success") {
  485. layer.msg("删除成功");
  486. load();
  487. }
  488. }
  489. );
  490. }
  491. );
  492. }
  493. ////删除
  494. function withdraw(str) {
  495. layer.confirm(
  496. "确定撤回?", {
  497. btn: ["是", "否"], //按钮
  498. },
  499. function () {
  500. $.post(
  501. huayi.config.callcenter_url +
  502. "WorkOrder/WithdrawDWorkOrder", {
  503. workorderid: str,
  504. token: $.cookie("token"),
  505. },
  506. function (result) {
  507. result = JSON.parse(result);
  508. if (result.state.toLowerCase() == "success") {
  509. layer.msg("撤回成功");
  510. load();
  511. }
  512. }
  513. );
  514. }
  515. );
  516. }
  517. //提交
  518. function tj(str) {
  519. layer.confirm(
  520. "确定要提交工单么?", {
  521. btn: ["确定", "取消"], //按钮
  522. },
  523. function () {
  524. //请求后台数据
  525. /*发送请求*/
  526. $.post(
  527. huayi.config.callcenter_url +
  528. "WorkOrder/SubmitWorkOrder", {
  529. ids: str,
  530. token: $.cookie("token"),
  531. },
  532. function (result) {
  533. result = JSON.parse(result);
  534. if (result.state.toLowerCase() == "success") {
  535. layer.msg("提交成功");
  536. load();
  537. }
  538. }
  539. );
  540. }
  541. );
  542. }
  543. //交办
  544. function jb(str) {
  545. layer.open({
  546. type: 2,
  547. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  548. title: "工单交办",
  549. area: ["87%", "80%"], //宽高
  550. });
  551. }
  552. //领导批示
  553. function lader(str) {
  554. layer.open({
  555. type: 2,
  556. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  557. title: "领导批示",
  558. area: ["60%", "80%"], //宽高
  559. });
  560. }
  561. //市长批示
  562. function city(str) {
  563. layer.open({
  564. type: 2,
  565. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  566. title: "领导批示",
  567. area: ["60%", "80%"], //宽高
  568. });
  569. }
  570. //办理
  571. function bl(str) {
  572. layer.open({
  573. type: 2,
  574. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  575. title: "办理工单",
  576. area: ["60%", "80%"], //宽高
  577. });
  578. }
  579. //督办
  580. function Supervision(str) {
  581. layer.open({
  582. type: 2,
  583. content: "../CommonHtml/Supervision_.html?wid=" +
  584. str +
  585. "&type=1", //iframe的url,no代表不显示滚动条
  586. title: "督办",
  587. area: ["60%", "80%"], //宽高
  588. });
  589. }
  590. //督查
  591. function Supervision_(str) {
  592. layer.open({
  593. type: 2,
  594. content: "../CommonHtml/Supervision_.html?wid=" +
  595. str +
  596. "&type=2", //iframe的url,no代表不显示滚动条
  597. title: "监察",
  598. area: ["60%", "80%"], //宽高
  599. });
  600. }
  601. //强制结案
  602. function StrongLawsuit(str) {
  603. layer.open({
  604. type: 2,
  605. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  606. title: "强制结案",
  607. area: ["60%", "80%"], //宽高
  608. });
  609. }
  610. //回退BackDtail
  611. function BackDtail(str) {
  612. layer.open({
  613. type: 2,
  614. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  615. title: "工单回退",
  616. area: ["60%", "80%"], //宽高
  617. });
  618. }
  619. //查收
  620. function cs(str) {
  621. layer.confirm(
  622. "确定要查收?", {
  623. btn: ["是", "否"], //按钮
  624. },
  625. function () {
  626. $.post(
  627. huayi.config.callcenter_url +
  628. "WorkOrder/ReceiveWorkOrder", {
  629. workorderid: str,
  630. token: $.cookie("token"),
  631. },
  632. function (result) {
  633. result = JSON.parse(result);
  634. if (result.state.toLowerCase() == "success") {
  635. layer.msg("查收成功");
  636. load();
  637. }
  638. }
  639. );
  640. }
  641. );
  642. }
  643. //收回
  644. function sh(str) {
  645. layer.confirm(
  646. "确定要回收?", {
  647. btn: ["是", "否"], //按钮
  648. },
  649. function () {
  650. $.post(
  651. huayi.config.callcenter_url +
  652. "WorkOrder/TakeBackWorkOrder", {
  653. workorderid: str,
  654. token: $.cookie("token"),
  655. },
  656. function (result) {
  657. result = JSON.parse(result);
  658. if (result.state.toLowerCase() == "success") {
  659. layer.msg("回收");
  660. load();
  661. }
  662. }
  663. );
  664. }
  665. );
  666. }
  667. //强制回收
  668. function recycles() {
  669. layer.confirm("确定要强制退回吗?", {
  670. btn: ["是", "否"], //按钮
  671. });
  672. }
  673. //退回申请
  674. function th(str) {
  675. layer.open({
  676. type: 2,
  677. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  678. title: "申请退回工单",
  679. area: ["60%", "80%"], //宽高
  680. });
  681. }
  682. //审核退回申请
  683. function shth(str) {
  684. layer.open({
  685. type: 2,
  686. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  687. title: "审核退回申请",
  688. area: ["60%", "80%"], //宽高
  689. });
  690. }
  691. //办理
  692. // function th(str) {
  693. // layer.open({
  694. // type: 2,
  695. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  696. // title: '办理工单',
  697. // area: ['35%', '30%'], //宽高
  698. // });
  699. // }
  700. //申请延时
  701. function ys(str) {
  702. layer.open({
  703. type: 2,
  704. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  705. title: "申请延时",
  706. area: ["60%", "80%"], //宽高
  707. });
  708. }
  709. //审核申请延时
  710. function shys(str) {
  711. layer.open({
  712. type: 2,
  713. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  714. title: "审核延时申请",
  715. area: ["60%", "80%"], //宽高
  716. });
  717. }
  718. //诉求回访
  719. function hf(str) {
  720. layer.open({
  721. type: 2,
  722. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  723. title: "工单回访",
  724. area: ["60%", "80%"], //宽高
  725. });
  726. }
  727. //重办工单
  728. function cb(str) {
  729. layer.open({
  730. type: 2,
  731. content: "../CommonHtml/AddAppealDCL.html?wid=" + str + "&workType=cb", //iframe的url,no代表不显示滚动条
  732. title: "重办工单",
  733. area: ["90%", "90%"], //宽高
  734. });
  735. }
  736. //结案
  737. function Lawsuit(str) {
  738. layer.open({
  739. type: 2,
  740. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  741. title: "诉求单结案",
  742. area: ["60%", "80%"], //宽高
  743. });
  744. }
  745. //转督办
  746. function zdb(str, row) {
  747. layer.open({
  748. type: 2,
  749. content: "../CommonHtml/superTrunl.html?wid=" + str,
  750. title: "督办工单",
  751. area: ["60%", "80%"], //宽高
  752. });
  753. }
  754. //驳回重办
  755. function bhcb(str) {
  756. //回退BackDtail
  757. layer.open({
  758. type: 2,
  759. content: "../CommonHtml/rejectionCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  760. title: "驳回重办",
  761. area: ["60%", "80%"], //宽高
  762. });
  763. }
  764. $(".Appeal").click(function () {
  765. layer.open({
  766. type: 2,
  767. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  768. title: "新增诉求",
  769. area: ["85%", "80%"], //宽高
  770. });
  771. });
  772. //上传文件
  773. function upload() {
  774. if (document.getElementById("upFile").files.length > 0) {
  775. var formData = new FormData();
  776. formData.append(
  777. "upFile",
  778. document.getElementById("upFile").files[0]
  779. );
  780. formData.append("token", $.cookie("token"));
  781. $.ajax({
  782. url: huayi.config.callcenter_url +
  783. "/WorkOrder/UploadFile",
  784. type: "POST",
  785. data: formData,
  786. /**
  787. *必须false才会自动加上正确的Content-Type
  788. */
  789. contentType: false,
  790. /**
  791. * 必须false才会避开jQuery对 formdata 的默认处理
  792. * XMLHttpRequest会对 formdata 进行正确的处理
  793. */
  794. processData: false,
  795. success: function (result) {
  796. document.getElementById(
  797. "upFile"
  798. ).outerHTML = document.getElementById(
  799. "upFile"
  800. ).outerHTML;
  801. $("#upFile").change(function () {
  802. upload();
  803. });
  804. var r = $.parseJSON(result);
  805. if (r.state.toLowerCase() == "success") {
  806. $(".fjnr").text(r.data);
  807. $("#scfj").show();
  808. }
  809. },
  810. });
  811. } else {
  812. layer.confirm("请上传文件!", {
  813. btn: ["确定"],
  814. });
  815. }
  816. }
  817. //来源
  818. function LY(obj) {
  819. obj.empty();
  820. obj.append(
  821. '<option selected="selected" value="">请选择</option>'
  822. );
  823. $.getJSON(
  824. huayi.config.callcenter_url +
  825. "Dictionary/GetDicValueListById", {
  826. token: $.cookie("token"),
  827. id: 1,
  828. },
  829. function (data) {
  830. if (data.state.toLowerCase() == "success") {
  831. var content = data.data;
  832. $(content).each(function (i, n) {
  833. $(
  834. "<option value='" +
  835. n.F_ValueId +
  836. "'>" +
  837. n.F_Value +
  838. "</option>"
  839. ).appendTo(obj);
  840. });
  841. }
  842. }
  843. );
  844. }
  845. //类别
  846. function LB(obj) {
  847. obj.empty();
  848. obj.append(
  849. '<option selected="selected" value="">请选择</option>'
  850. );
  851. $.getJSON(
  852. huayi.config.callcenter_url +
  853. "Dictionary/GetDicValueListById", {
  854. token: $.cookie("token"),
  855. id: 2,
  856. },
  857. function (data) {
  858. if (data.state.toLowerCase() == "success") {
  859. var content = data.data;
  860. $(content).each(function (i, n) {
  861. $(
  862. "<option value='" +
  863. n.F_ValueId +
  864. "'>" +
  865. n.F_Value +
  866. "</option>"
  867. ).appendTo(obj);
  868. });
  869. }
  870. }
  871. );
  872. }
  873. // 主题
  874. function ZT(obj) {
  875. obj.empty();
  876. obj.append(
  877. '<option selected="selected" value="">请选择</option>'
  878. );
  879. $.getJSON(
  880. huayi.config.callcenter_url +
  881. "Dictionary/GetDicValueListById", {
  882. token: $.cookie("token"),
  883. id: 3,
  884. },
  885. function (data) {
  886. if (data.state.toLowerCase() == "success") {
  887. var content = data.data;
  888. $(content).each(function (i, n) {
  889. $(
  890. "<option value='" +
  891. n.F_ValueId +
  892. "'>" +
  893. n.F_Value +
  894. "</option>"
  895. ).appendTo(obj);
  896. });
  897. }
  898. }
  899. );
  900. }
  901. function tree() {
  902. $.get(
  903. huayi.config.callcenter_url + "Department/GetDeptList", {
  904. token: $.cookie("token"),
  905. // "pid": pid
  906. },
  907. function (result) {
  908. result = $.parseJSON(result);
  909. $.fn.zTree.init(
  910. $("#addTreeDemo"),
  911. setting1,
  912. result.data
  913. ); //实例化树形图
  914. }
  915. );
  916. }
  917. var setting1 = {
  918. data: {
  919. key: {
  920. name: "F_DeptName",
  921. },
  922. simpleData: {
  923. enable: true,
  924. idKey: "F_DeptId",
  925. pIdKey: "F_PartentId",
  926. rootPId: 0,
  927. },
  928. },
  929. callback: {
  930. onClick: zTreeOnClick,
  931. },
  932. };
  933. function zTreeOnClick(event, treeId, treeNode) {
  934. if (treeNode.level >= 1) {
  935. $(".inps").val(treeNode.F_DeptName);
  936. $("#PID").val(treeNode.F_DeptId);
  937. $("#Dpment").val(treeNode.F_DeptName);
  938. $(".Cleans").show();
  939. }
  940. }
  941. $(".exportFile").click(function () {
  942. var usercode_ = $("#ZX").val(); //坐席
  943. if (usercode_ != null) {
  944. $(usercode_).each(function (i, n) {
  945. var obj1 = "";
  946. obj1 = n + ",";
  947. usercodeID += obj1;
  948. });
  949. } else {
  950. usercodeID = "";
  951. }
  952. // 调度员
  953. var ddusercodeID = "";
  954. var ddusercode_ = $("#yardman").val(); //坐席
  955. if (ddusercode_ != null) {
  956. $(ddusercode_).each(function (i, n) {
  957. var obj2 = "";
  958. obj2 = n + ",";
  959. ddusercodeID += obj2;
  960. });
  961. } else {
  962. ddusercodeID = "";
  963. }
  964. var workid = $("#wids").val()
  965. var key = $("#key").val() //=关键字
  966. var tel = $("#tel").val() //=客户电话
  967. var name = $("#name").val() //=客户名称
  968. var usercode = usercodeID //=坐席工号
  969. var ddusercode = ddusercodeID
  970. var source = $("#source").val() //=来源&
  971. var starttime = $("#starttime").val() //=开始时间
  972. var endtime = $("#endtime").val() //=结束时间
  973. var deptid = $("#PID").val()
  974. var type = $("#type").val() //=工单类型
  975. var bigtype = $("#bigtype").val()
  976. var smalltype = $("#smalltype").val() //=小类别
  977. var sourcearea = $("#sourceAreas").val() //区域
  978. var state = $("#state").val() == undefined ? "" : $("#state").val() //=工单状态
  979. var tab = 0;
  980. var keyid = $("#keyid").val() //=关键词id
  981. var url = huayi.config.callcenter_url + "WorkOrder/GetLDDealList?token=" + $.cookie("token");
  982. url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" + key +
  983. "&tel=" +
  984. tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
  985. source +
  986. "&starttime=" + starttime + "&endtime=" + endtime + "&deptid=" + deptid + "&sourcearea=" +
  987. sourcearea +
  988. "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&keyid=" + keyid + "&jianhang=1" +
  989. "&isdc=1";
  990. window.location.href = url;
  991. })
  992. </script>
  993. </body>
  994. </html>