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LeaderDCLProvincialPlatform.html 40KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>已提交</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="javaScript:;">工单处理</a>&gt;
  22. <a href="" class="nowPosition">已提交</a>
  23. </sapn>
  24. </div>
  25. <div class="dhRight">
  26. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  27. </div>
  28. </div>
  29. <div style="padding: 10px" class="tj_content clearFix">
  30. <div style="padding: 10px" class="tj_content clearFix">
  31. <div>
  32. <span>【搜索信息】</span>
  33. <div class="box_content">
  34. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  35. <tr>
  36. <th>工单来源:</th>
  37. <td>
  38. <select class="form-control" id="source">
  39. </select>
  40. </td>
  41. <th>来电号码:</th>
  42. <td>
  43. <input type="text" id="tel" class="form-control" />
  44. </td>
  45. <th>录入时间:</th>
  46. <td colspan="3">
  47. <input type="text" id="starttime" class="photo x-color laydate-icon"
  48. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  49. id="endtime" class="photo x-color laydate-icon" autocomplete="off"
  50. style="height: 35px;" />
  51. </td>
  52. </tr>
  53. <tr>
  54. <th>事项编号:</th>
  55. <td>
  56. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  57. </td>
  58. <th><span class="nameJustified">来电人:</span></th>
  59. <td>
  60. <input type="text" id="name" class="form-control" />
  61. </td>
  62. <!-- <th>工单状态:</th>
  63. <td>
  64. <select name="" id="state" class="select">
  65. <option value="" selected="selected">请选择</option>
  66. <option value="0">新工单</option>
  67. <option value="10">待审核</option>
  68. <option value="6">已办理</option>
  69. </select>
  70. </td> -->
  71. <th><span class="nameJustified">关键字:</span></th>
  72. <td>
  73. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  74. <botton class="btns Seach">搜索</botton>
  75. </td>
  76. </tr>
  77. <tr>
  78. <th>受话坐席:</th>
  79. <td>
  80. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  81. data-live-search="true">
  82. <option value="">请选择坐席</option>
  83. </select>
  84. </td>
  85. <th><span class="nameJustified">审核员:</span></th>
  86. <td>
  87. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  88. multiple data-live-search="true">
  89. <option value="">请选择调度员</option>
  90. </select>
  91. </td>
  92. <th>反映区域:</th>
  93. <td>
  94. <select name="" id="sourceAreas" class="form-control Min-width">
  95. </select>
  96. <botton class="btns exportFile">导出</botton>
  97. </td>
  98. </tr>
  99. <tr>
  100. <th>承办单位:</th>
  101. <td style="position: relative;">
  102. <div class="inpBox">
  103. <input type="text" class="inps" />
  104. <i class="Cleans fa fa-close"></i>
  105. <i class="xl xl_one"></i>
  106. <div class="addTree xlAdd">
  107. <ul id="addTreeDemo" class="ztree"></ul>
  108. </div>
  109. </div>
  110. <div class="selDpart1">
  111. <ul id="sponsor">
  112. </ul>
  113. </div>
  114. </td>
  115. <th>来电类型:</th>
  116. <td>
  117. <select class="form-control" id="type">
  118. </select>
  119. </td>
  120. <th></th>
  121. <td style="text-align: center;">
  122. </td>
  123. </tr>
  124. </table>
  125. </div>
  126. </div>
  127. <div>
  128. <div style="width: 100%; padding: 10px">
  129. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  130. data-pagination="true">
  131. <thead>
  132. <tr>
  133. <!-- <th data-checkbox="true"></th> -->
  134. <th data-formatter="serialNumber" data-align="center">
  135. 序号
  136. </th>
  137. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  138. 工单单号
  139. </th>
  140. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  141. 诉求标题
  142. </th>
  143. <th data-field="DeptName" data-align="center">
  144. 承办单位
  145. </th>
  146. <!-- <th data-field="OtherDeptName" data-align="center">
  147. 协办单位
  148. </th> -->
  149. <th data-field="UserName" data-align="center">
  150. 受理人
  151. </th>
  152. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  153. 办理状态
  154. </th>
  155. <!--<th
  156. data-field="FilePath"
  157. data-formatter="setCode"
  158. data-align="center"
  159. >
  160. 录音
  161. </th>-->
  162. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  163. 时限
  164. </th>
  165. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  166. 办理时限
  167. </th>
  168. <th data-field="F_ComContent" data-align="center">
  169. 诉求内容
  170. </th>
  171. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  172. 操作
  173. </th>
  174. </tr>
  175. </thead>
  176. <tbody class="list"></tbody>
  177. </table>
  178. </div>
  179. </div>
  180. </div>
  181. </div>
  182. <!--下载框-->
  183. <div class="t-shade lyxz">
  184. <div class="shade_k">
  185. <div class="shade_title">
  186. <span>录音播放与下载<srong class="cknum"></srong></span>
  187. <span class="setwin gbly"><a>x</a></span>
  188. </div>
  189. <div class="shade_content">
  190. <div class="Ly_box audiojs"></div>
  191. </div>
  192. </div>
  193. </div>
  194. <input type="hidden" id="PID" />
  195. <input type="hidden" id="Dpment" />
  196. </div>
  197. <script src="../js/layui/layui.js"></script>
  198. <script src="../js/bootstrap-select.js"></script>
  199. <script src="../css/laydate/laydate.js"></script>
  200. <script src="../My97DatePicker/WdatePicker.js"></script>
  201. <script src="../js/zTree/jquery.ztree.core.js"></script>
  202. <script src="../js/search/screen.js"></script>
  203. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  204. <script>
  205. var wid = helper.request.queryString("states");
  206. if (wid) {
  207. $("#state").val(wid);
  208. }
  209. $(document).ready(function () {
  210. load();
  211. laydate.skin("blue");
  212. laydate({
  213. elem: "#starttime",
  214. event: "focus",
  215. istime: true,
  216. format: 'YYYY-MM-DD hh:mm:ss'
  217. });
  218. laydate({
  219. elem: "#endtime",
  220. event: "focus",
  221. istime: true,
  222. format: 'YYYY-MM-DD hh:mm:ss'
  223. });
  224. });
  225. //关闭录音弹出
  226. $(".gbly").click(function () {
  227. $(".lyxz").removeClass("cx");
  228. $("audio")[0].pause();
  229. });
  230. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  231. $(".success").removeClass("success"); //去除之前选中的行的,选中样式
  232. $(ele).addClass("success"); //添加当前选中的 success样式用于区别
  233. });
  234. //获取查询信息
  235. function load() {
  236. //坐席
  237. var usercodeID = "";
  238. var usercode_ = $("#ZX").val(); //坐席
  239. if (usercode_ != null) {
  240. $(usercode_).each(function (i, n) {
  241. var obj1 = "";
  242. obj1 = n + ",";
  243. usercodeID += obj1;
  244. });
  245. } else {
  246. usercodeID = "";
  247. }
  248. // 调度员
  249. var ddusercodeID = "";
  250. var ddusercode_ = $("#yardman").val(); //坐席
  251. if (ddusercode_ != null) {
  252. $(ddusercode_).each(function (i, n) {
  253. var obj2 = "";
  254. obj2 = n + ",";
  255. ddusercodeID += obj2;
  256. });
  257. } else {
  258. ddusercodeID = "";
  259. }
  260. //先销毁表格
  261. $("#orderlist").bootstrapTable("destroy");
  262. //初始化表格,动态从服务器加载数据
  263. $("#orderlist").bootstrapTable({
  264. method: "get", //使用get请求到服务器获取数据
  265. url: huayi.config.callcenter_url + "WorkOrder/GetLDDealList", //获取数据的Servlet地址
  266. contentType: "application/x-www-form-urlencoded",
  267. striped: true, //表格显示条纹
  268. pagination: true, //启动分页
  269. pageSize: 10, //每页显示的记录数
  270. pageNumber: 1, //当前第几页
  271. pageList: [10, 20, 50, 100], //记录数可选列表
  272. search: false, //是否启用查询
  273. showColumns: false, //显示下拉框勾选要显示的列
  274. showRefresh: false, //显示刷新按钮
  275. sidePagination: "server", //表示服务端请求
  276. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  277. //设置为limit可以获取limit, offset, search, sort, order
  278. queryParamsType: "undefined",
  279. queryParams: function queryParams(params) {
  280. //设置查询参数
  281. var param = {
  282. page: params.pageNumber,
  283. pagesize: params.pageSize,
  284. workid: $("#wids").val(),
  285. state: $("#state").val(), //=工单状态
  286. type: $("#type").val(), //=工单类型
  287. bigtype: $("#bigtype").val(), //=大类别
  288. smalltype: $("#smalltype").val(), //=小类别
  289. key: $("#key").val(), //=关键字
  290. tel: $("#tel").val(), //=客户电话
  291. name: $("#name").val(), //=客户名称
  292. usercode: usercodeID, //=坐席工号
  293. ddusercode: ddusercodeID,
  294. keyid: $("#keyid").val(), //=关键词id
  295. source: $("#source").val(), //=来源&
  296. starttime: $("#starttime").val(), //=开始时间
  297. endtime: $("#endtime").val(), //=结束时间
  298. deptid: $("#PID").val(),
  299. type: $("#type").val(),
  300. tab: 0, //待处理
  301. sourcearea: $("#sourceAreas").val(), //区域
  302. jianhang: 4, // 多媒体
  303. token: $.cookie("token"),
  304. };
  305. return param;
  306. },
  307. onLoadSuccess: function (data) {
  308. //加载成功时执行
  309. // layer.msg("加载成功");
  310. //console.log(data);
  311. },
  312. onLoadError: function () {
  313. //加载失败时执行
  314. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  315. },
  316. });
  317. }
  318. //状态
  319. function States(val, row) {
  320. var html = "";
  321. switch (val + "") {
  322. case "0":
  323. html = "新工单";
  324. if (row.F_IsReturn == 1) {
  325. html = "新工单(回退)";
  326. }
  327. break;
  328. case "1":
  329. html = "待交办";
  330. break;
  331. case "2":
  332. html = '<span style="color:#FF0000;">待查收</span>';
  333. break;
  334. break;
  335. case "3":
  336. html = "退回审核中";
  337. break;
  338. case "4":
  339. html = "办理中";
  340. break;
  341. case "5":
  342. html = "延时审核";
  343. break;
  344. case "6":
  345. html = "已办理";
  346. break;
  347. case "7":
  348. html = "已回访";
  349. break;
  350. case "8":
  351. html = "重办中";
  352. break;
  353. case "9":
  354. html = "已结案";
  355. break;
  356. case "11":
  357. html = "重办待交办";
  358. break;
  359. }
  360. return html;
  361. }
  362. //时限
  363. function OverTime(val, row) {
  364. if (val == 1) {
  365. return (
  366. '<div class="" style="cursor: pointer;">' +
  367. '<span class="Greens">' +
  368. row.GapTime +
  369. "</span>" +
  370. "</div>"
  371. );
  372. } else if (val == 2) {
  373. return (
  374. '<div class="" style="cursor: pointer;">' +
  375. '<span class="Yellows">' +
  376. row.GapTime +
  377. "</span>" +
  378. "</div>"
  379. );
  380. } else if (val == 3) {
  381. return (
  382. '<div class="" style="cursor: pointer;">' +
  383. '<span class="Reds">' +
  384. row.GapTime +
  385. "</span>" +
  386. "</div>"
  387. );
  388. }
  389. }
  390. //办理时限
  391. function BanTime(val) {
  392. if (val) {
  393. var time = val.substring(0, val.indexOf(" "));
  394. return (
  395. '<div class="" style="cursor: pointer;">' +
  396. "<span>" +
  397. time +
  398. "</span>" +
  399. "</div>"
  400. );
  401. }
  402. }
  403. //音频
  404. function setCode(val) {
  405. if (val) {
  406. return (
  407. '<div class="imgs" style="cursor: pointer;">' +
  408. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  409. val +
  410. '" />' +
  411. "</div>"
  412. );
  413. } else {
  414. return "";
  415. }
  416. }
  417. function GetCont(val) {
  418. if (val) {
  419. var str = "<div ";
  420. if (val.length > 10) {
  421. str = str + ' title="' + val + '" ';
  422. val = val.substr(0, 10) + "...";
  423. }
  424. return str + ">" + val + "</div>";
  425. } else {
  426. return "";
  427. }
  428. }
  429. //编号
  430. function serialNumber(val, row, index) {
  431. return index + 1;
  432. }
  433. //操作
  434. function Dispose(val, row) {
  435. var Rows = row.Buttons;
  436. // alert(row.F_WorkOrderId);
  437. var WorkOrderId = row.F_WorkOrderId;
  438. var html = '';
  439. // if (row.F_WorkState == '1') { html += '<a class="xg" onclick="redeploy(' + WorkOrderId + ')">转派&nbsp</a>'; }
  440. for (var i = 0; i < Rows.length; i++) {
  441. if (Rows[i].key != 21) {
  442. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  443. if (html1) {
  444. html1 = html1.replace("data", val);
  445. }
  446. html += html1;
  447. }
  448. }
  449. // html += '<a class="xg" onclick="withdraw(\'' + row.F_WorkOrderId + '\')" title="撤回">撤回</a>'
  450. return html;
  451. }
  452. //转派
  453. function redeploy(WorkOrderId) {
  454. layer.open({
  455. type: 2,
  456. content: "../CommonHtml/zhuanpai.html?wid=" + WorkOrderId, //iframe的url,no代表不显示滚动条
  457. title: "转派",
  458. area: ["85%", "80%"], //宽高
  459. });
  460. }
  461. //编辑
  462. function bj(str) {
  463. layer.open({
  464. type: 2,
  465. content: "../CommonHtml/AddAppealDCL.html?wid=" + str + "&workType=jb", //iframe的url,no代表不显示滚动条
  466. title: "编辑工单",
  467. area: ["95%", "95%"], //宽高
  468. });
  469. }
  470. //删除
  471. function move(str) {
  472. layer.confirm(
  473. "确定删除工单?", {
  474. btn: ["是", "否"], //按钮
  475. },
  476. function () {
  477. $.post(
  478. huayi.config.callcenter_url +
  479. "WorkOrder/DelWorkOrder", {
  480. ids: str,
  481. token: $.cookie("token"),
  482. },
  483. function (result) {
  484. result = JSON.parse(result);
  485. if (result.state.toLowerCase() == "success") {
  486. layer.msg("删除成功");
  487. load();
  488. }
  489. }
  490. );
  491. }
  492. );
  493. }
  494. ////删除
  495. function withdraw(str) {
  496. layer.confirm(
  497. "确定撤回?", {
  498. btn: ["是", "否"], //按钮
  499. },
  500. function () {
  501. $.post(
  502. huayi.config.callcenter_url +
  503. "WorkOrder/WithdrawDWorkOrder", {
  504. workorderid: str,
  505. token: $.cookie("token"),
  506. },
  507. function (result) {
  508. result = JSON.parse(result);
  509. if (result.state.toLowerCase() == "success") {
  510. layer.msg("撤回成功");
  511. load();
  512. }
  513. }
  514. );
  515. }
  516. );
  517. }
  518. //提交
  519. function tj(str) {
  520. layer.confirm(
  521. "确定要提交工单么?", {
  522. btn: ["确定", "取消"], //按钮
  523. },
  524. function () {
  525. //请求后台数据
  526. /*发送请求*/
  527. $.post(
  528. huayi.config.callcenter_url +
  529. "WorkOrder/SubmitWorkOrder", {
  530. ids: str,
  531. token: $.cookie("token"),
  532. },
  533. function (result) {
  534. result = JSON.parse(result);
  535. if (result.state.toLowerCase() == "success") {
  536. layer.msg("提交成功");
  537. load();
  538. }
  539. }
  540. );
  541. }
  542. );
  543. }
  544. //交办
  545. function jb(str) {
  546. layer.open({
  547. type: 2,
  548. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  549. title: "工单交办",
  550. area: ["87%", "80%"], //宽高
  551. });
  552. }
  553. //领导批示
  554. function lader(str) {
  555. layer.open({
  556. type: 2,
  557. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  558. title: "领导批示",
  559. area: ["60%", "80%"], //宽高
  560. });
  561. }
  562. //市长批示
  563. function city(str) {
  564. layer.open({
  565. type: 2,
  566. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  567. title: "领导批示",
  568. area: ["60%", "80%"], //宽高
  569. });
  570. }
  571. //办理
  572. function bl(str) {
  573. layer.open({
  574. type: 2,
  575. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  576. title: "办理工单",
  577. area: ["60%", "80%"], //宽高
  578. });
  579. }
  580. //督办
  581. function Supervision(str) {
  582. layer.open({
  583. type: 2,
  584. content: "../CommonHtml/Supervision_.html?wid=" +
  585. str +
  586. "&type=1", //iframe的url,no代表不显示滚动条
  587. title: "督办",
  588. area: ["60%", "80%"], //宽高
  589. });
  590. }
  591. //督查
  592. function Supervision_(str) {
  593. layer.open({
  594. type: 2,
  595. content: "../CommonHtml/Supervision_.html?wid=" +
  596. str +
  597. "&type=2", //iframe的url,no代表不显示滚动条
  598. title: "监察",
  599. area: ["60%", "80%"], //宽高
  600. });
  601. }
  602. //强制结案
  603. function StrongLawsuit(str) {
  604. layer.open({
  605. type: 2,
  606. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  607. title: "强制结案",
  608. area: ["60%", "80%"], //宽高
  609. });
  610. }
  611. //回退BackDtail
  612. function BackDtail(str) {
  613. layer.open({
  614. type: 2,
  615. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  616. title: "工单回退",
  617. area: ["60%", "80%"], //宽高
  618. });
  619. }
  620. //查收
  621. function cs(str) {
  622. layer.confirm(
  623. "确定要查收?", {
  624. btn: ["是", "否"], //按钮
  625. },
  626. function () {
  627. $.post(
  628. huayi.config.callcenter_url +
  629. "WorkOrder/ReceiveWorkOrder", {
  630. workorderid: str,
  631. token: $.cookie("token"),
  632. },
  633. function (result) {
  634. result = JSON.parse(result);
  635. if (result.state.toLowerCase() == "success") {
  636. layer.msg("查收成功");
  637. load();
  638. }
  639. }
  640. );
  641. }
  642. );
  643. }
  644. //收回
  645. function sh(str) {
  646. layer.confirm(
  647. "确定要回收?", {
  648. btn: ["是", "否"], //按钮
  649. },
  650. function () {
  651. $.post(
  652. huayi.config.callcenter_url +
  653. "WorkOrder/TakeBackWorkOrder", {
  654. workorderid: str,
  655. token: $.cookie("token"),
  656. },
  657. function (result) {
  658. result = JSON.parse(result);
  659. if (result.state.toLowerCase() == "success") {
  660. layer.msg("回收");
  661. load();
  662. }
  663. }
  664. );
  665. }
  666. );
  667. }
  668. //强制回收
  669. function recycles() {
  670. layer.confirm("确定要强制退回吗?", {
  671. btn: ["是", "否"], //按钮
  672. });
  673. }
  674. //退回申请
  675. function th(str) {
  676. layer.open({
  677. type: 2,
  678. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  679. title: "申请退回工单",
  680. area: ["60%", "80%"], //宽高
  681. });
  682. }
  683. //审核退回申请
  684. function shth(str) {
  685. layer.open({
  686. type: 2,
  687. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  688. title: "审核退回申请",
  689. area: ["60%", "80%"], //宽高
  690. });
  691. }
  692. //办理
  693. // function th(str) {
  694. // layer.open({
  695. // type: 2,
  696. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  697. // title: '办理工单',
  698. // area: ['35%', '30%'], //宽高
  699. // });
  700. // }
  701. //申请延时
  702. function ys(str) {
  703. layer.open({
  704. type: 2,
  705. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  706. title: "申请延时",
  707. area: ["60%", "80%"], //宽高
  708. });
  709. }
  710. //审核申请延时
  711. function shys(str) {
  712. layer.open({
  713. type: 2,
  714. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  715. title: "审核延时申请",
  716. area: ["60%", "80%"], //宽高
  717. });
  718. }
  719. //诉求回访
  720. function hf(str) {
  721. layer.open({
  722. type: 2,
  723. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  724. title: "工单回访",
  725. area: ["60%", "80%"], //宽高
  726. });
  727. }
  728. //重办工单
  729. function cb(str) {
  730. layer.open({
  731. type: 2,
  732. content: "../CommonHtml/AddAppealDCL.html?wid=" + str + "&workType=cb", //iframe的url,no代表不显示滚动条
  733. // content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  734. title: "重办工单",
  735. area: ["90%", "90%"], //宽高
  736. });
  737. }
  738. //结案
  739. function Lawsuit(str) {
  740. layer.open({
  741. type: 2,
  742. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  743. title: "诉求单结案",
  744. area: ["60%", "80%"], //宽高
  745. });
  746. }
  747. //驳回重办
  748. function bhcb(str) {
  749. //回退BackDtail
  750. layer.open({
  751. type: 2,
  752. content: "../CommonHtml/rejectionCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  753. title: "驳回重办",
  754. area: ["60%", "80%"], //宽高
  755. });
  756. }
  757. $(".Appeal").click(function () {
  758. layer.open({
  759. type: 2,
  760. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  761. title: "新增诉求",
  762. area: ["85%", "80%"], //宽高
  763. });
  764. });
  765. //上传文件
  766. function upload() {
  767. if (document.getElementById("upFile").files.length > 0) {
  768. var formData = new FormData();
  769. formData.append(
  770. "upFile",
  771. document.getElementById("upFile").files[0]
  772. );
  773. formData.append("token", $.cookie("token"));
  774. $.ajax({
  775. url: huayi.config.callcenter_url +
  776. "/WorkOrder/UploadFile",
  777. type: "POST",
  778. data: formData,
  779. /**
  780. *必须false才会自动加上正确的Content-Type
  781. */
  782. contentType: false,
  783. /**
  784. * 必须false才会避开jQuery对 formdata 的默认处理
  785. * XMLHttpRequest会对 formdata 进行正确的处理
  786. */
  787. processData: false,
  788. success: function (result) {
  789. document.getElementById(
  790. "upFile"
  791. ).outerHTML = document.getElementById(
  792. "upFile"
  793. ).outerHTML;
  794. $("#upFile").change(function () {
  795. upload();
  796. });
  797. var r = $.parseJSON(result);
  798. if (r.state.toLowerCase() == "success") {
  799. $(".fjnr").text(r.data);
  800. $("#scfj").show();
  801. }
  802. },
  803. });
  804. } else {
  805. layer.confirm("请上传文件!", {
  806. btn: ["确定"],
  807. });
  808. }
  809. }
  810. //来源
  811. function LY(obj) {
  812. obj.empty();
  813. obj.append(
  814. '<option selected="selected" value="">请选择</option>'
  815. );
  816. $.getJSON(
  817. huayi.config.callcenter_url +
  818. "Dictionary/GetDicValueListById", {
  819. token: $.cookie("token"),
  820. id: 1,
  821. },
  822. function (data) {
  823. if (data.state.toLowerCase() == "success") {
  824. var content = data.data;
  825. $(content).each(function (i, n) {
  826. $(
  827. "<option value='" +
  828. n.F_ValueId +
  829. "'>" +
  830. n.F_Value +
  831. "</option>"
  832. ).appendTo(obj);
  833. });
  834. }
  835. }
  836. );
  837. }
  838. //类别
  839. function LB(obj) {
  840. obj.empty();
  841. obj.append(
  842. '<option selected="selected" value="">请选择</option>'
  843. );
  844. $.getJSON(
  845. huayi.config.callcenter_url +
  846. "Dictionary/GetDicValueListById", {
  847. token: $.cookie("token"),
  848. id: 2,
  849. },
  850. function (data) {
  851. if (data.state.toLowerCase() == "success") {
  852. var content = data.data;
  853. $(content).each(function (i, n) {
  854. $(
  855. "<option value='" +
  856. n.F_ValueId +
  857. "'>" +
  858. n.F_Value +
  859. "</option>"
  860. ).appendTo(obj);
  861. });
  862. }
  863. }
  864. );
  865. }
  866. // 主题
  867. function ZT(obj) {
  868. obj.empty();
  869. obj.append(
  870. '<option selected="selected" value="">请选择</option>'
  871. );
  872. $.getJSON(
  873. huayi.config.callcenter_url +
  874. "Dictionary/GetDicValueListById", {
  875. token: $.cookie("token"),
  876. id: 3,
  877. },
  878. function (data) {
  879. if (data.state.toLowerCase() == "success") {
  880. var content = data.data;
  881. $(content).each(function (i, n) {
  882. $(
  883. "<option value='" +
  884. n.F_ValueId +
  885. "'>" +
  886. n.F_Value +
  887. "</option>"
  888. ).appendTo(obj);
  889. });
  890. }
  891. }
  892. );
  893. }
  894. function tree() {
  895. $.get(
  896. huayi.config.callcenter_url + "Department/GetDeptList", {
  897. token: $.cookie("token"),
  898. // "pid": pid
  899. },
  900. function (result) {
  901. result = $.parseJSON(result);
  902. $.fn.zTree.init(
  903. $("#addTreeDemo"),
  904. setting1,
  905. result.data
  906. ); //实例化树形图
  907. }
  908. );
  909. }
  910. var setting1 = {
  911. data: {
  912. key: {
  913. name: "F_DeptName",
  914. },
  915. simpleData: {
  916. enable: true,
  917. idKey: "F_DeptId",
  918. pIdKey: "F_PartentId",
  919. rootPId: 0,
  920. },
  921. },
  922. callback: {
  923. onClick: zTreeOnClick,
  924. },
  925. };
  926. function zTreeOnClick(event, treeId, treeNode) {
  927. if (treeNode.level >= 1) {
  928. $(".inps").val(treeNode.F_DeptName);
  929. $("#PID").val(treeNode.F_DeptId);
  930. $("#Dpment").val(treeNode.F_DeptName);
  931. $(".Cleans").show();
  932. }
  933. }
  934. $(".exportFile").click(function () {
  935. var usercode_ = $("#ZX").val(); //坐席
  936. if (usercode_ != null) {
  937. $(usercode_).each(function (i, n) {
  938. var obj1 = "";
  939. obj1 = n + ",";
  940. usercodeID += obj1;
  941. });
  942. } else {
  943. usercodeID = "";
  944. }
  945. // 调度员
  946. var ddusercodeID = "";
  947. var ddusercode_ = $("#yardman").val(); //坐席
  948. if (ddusercode_ != null) {
  949. $(ddusercode_).each(function (i, n) {
  950. var obj2 = "";
  951. obj2 = n + ",";
  952. ddusercodeID += obj2;
  953. });
  954. } else {
  955. ddusercodeID = "";
  956. }
  957. var workid = $("#wids").val()
  958. var key = $("#key").val() //=关键字
  959. var tel = $("#tel").val() //=客户电话
  960. var name = $("#name").val() //=客户名称
  961. var usercode = usercodeID //=坐席工号
  962. var ddusercode = ddusercodeID
  963. var source = $("#source").val() //=来源&
  964. var starttime = $("#starttime").val() //=开始时间
  965. var endtime = $("#endtime").val() //=结束时间
  966. var deptid = $("#PID").val()
  967. var type = $("#type").val() //=工单类型
  968. var bigtype = $("#bigtype").val()
  969. var smalltype = $("#smalltype").val() //=小类别
  970. var sourcearea = $("#sourceAreas").val() //区域
  971. var state = $("#state").val() == undefined ? "" : $("#state").val() //=工单状态
  972. var tab = 0;
  973. var keyid = $("#keyid").val() //=关键词id
  974. var url = huayi.config.callcenter_url + "WorkOrder/GetLDDealList?token=" + $.cookie("token");
  975. url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" + key +
  976. "&tel=" +
  977. tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
  978. source +
  979. "&starttime=" + starttime + "&endtime=" + endtime + "&deptid=" + deptid + "&sourcearea=" +
  980. sourcearea +
  981. "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&keyid=" + keyid + "&jianhang=4" +
  982. "&isdc=1";
  983. window.location.href = url;
  984. })
  985. </script>
  986. </body>
  987. </html>