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WorkDC.html 46KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>待办事项</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  8. <script src="../Script/Common/huayi.config.js"></script>
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <style>
  12. #sqzx th {
  13. padding: 5px 8px 5px 0;
  14. text-align: right;
  15. }
  16. .select {
  17. width: 150px;
  18. background-color: #fff;
  19. background-image: none;
  20. border: 1px solid #ccc;
  21. border-radius: 1px;
  22. color: inherit;
  23. padding: 6px 12px;
  24. }
  25. #sex {
  26. background-color: #fff;
  27. background-image: none;
  28. border: 1px solid #ccc;
  29. border-radius: 1px;
  30. color: inherit;
  31. padding: 6px 12px;
  32. }
  33. input {
  34. background-color: #fff;
  35. background-image: none;
  36. border: 1px solid #ccc;
  37. border-radius: 1px;
  38. color: inherit;
  39. padding: 6px 12px;
  40. }
  41. #sqzx td {
  42. padding: 6px 0 5px 10px;
  43. }
  44. .lxr ul li {
  45. float: left;
  46. list-style: none;
  47. width: 30%;
  48. margin-bottom: 5px;
  49. padding-top: 10px;
  50. }
  51. .clearFix:after {
  52. content: "";
  53. display: block;
  54. clear: both;
  55. }
  56. .form-group {
  57. padding-left: 40px;
  58. margin-bottom: 0;
  59. }
  60. textarea {
  61. height: 70px;
  62. border: 1px solid #ccc;
  63. border-radius: 1px;
  64. width: 50%;
  65. resize: none;
  66. }
  67. .textarea_box {
  68. margin-top: 10px;
  69. }
  70. .box_content {
  71. border-bottom: 1px solid #ccc;
  72. }
  73. .tj_content {
  74. border: 1px solid #e6e6e6;
  75. border-radius: 5px;
  76. }
  77. .t-shade {
  78. position: fixed;
  79. top: 0;
  80. left: 0;
  81. width: 100%;
  82. background: rgba(0, 0, 0, 0.48);
  83. z-index: 10004;
  84. display: none;
  85. }
  86. .lyxz .shade_k {
  87. z-index: 10005;
  88. width: 40%;
  89. left: 30%;
  90. margin: 20% auto;
  91. position: absolute;
  92. background-color: #fff;
  93. box-shadow: 1px 1px 50px rgba(0, 0, 0, 0.3);
  94. border-radius: 5px;
  95. }
  96. .shade_title {
  97. padding: 0 80px 0 20px;
  98. height: 42px;
  99. line-height: 42px;
  100. border-bottom: 1px solid #eee;
  101. font-size: 16px;
  102. color: #ffffff;
  103. overflow: hidden;
  104. background-color: #00a1cb;
  105. border-radius: 2px 2px 0 0;
  106. position: relative;
  107. border-top-left-radius: 5px;
  108. border-top-right-radius: 5px;
  109. }
  110. .cx {
  111. display: block;
  112. }
  113. .setwin {
  114. position: absolute;
  115. right: 15px;
  116. top: 5px;
  117. font-size: 0;
  118. line-height: initial;
  119. }
  120. .setwin a {
  121. position: relative;
  122. width: 16px;
  123. height: 16px;
  124. font-size: 20px;
  125. color: #fff;
  126. }
  127. .xg i {
  128. font-size: 16px;
  129. }
  130. .hidens {
  131. display: none;
  132. }
  133. .Min-width {
  134. width: 150px;
  135. }
  136. .hidens {
  137. display: none;
  138. }
  139. .inpBox {
  140. border: 1px solid #cccccc;
  141. height: 31px;
  142. width: 220px;
  143. display: inline-block;
  144. position: relative;
  145. vertical-align: middle;
  146. position: absolute;
  147. left: 0px;
  148. top: 0px;
  149. z-index: 111;
  150. }
  151. .selDpart1 {
  152. position: absolute;
  153. left: 0px;
  154. top: 30px;
  155. z-index: 11111;
  156. width: 220px;
  157. line-height: 30px;
  158. background: #ffffff;
  159. display: none;
  160. }
  161. #sponsor {
  162. width: 218px;
  163. border: 1px solid #00a1cb;
  164. margin: 0;
  165. padding: 0;
  166. list-style: none;
  167. max-height: 212px;
  168. overflow-x: hidden;
  169. overflow-y: scroll;
  170. }
  171. #sponsor li {
  172. margin: 0;
  173. padding-left: 10px;
  174. width: 220px;
  175. height: 30px;
  176. line-height: 30px;
  177. list-style: none;
  178. }
  179. #sponsor li:hover {
  180. background: #00a1cb;
  181. }
  182. .addTree {
  183. background: #fff;
  184. position: absolute;
  185. width: 100%;
  186. border: 1px solid darkgrey;
  187. right: 0;
  188. top: 29px;
  189. display: none;
  190. z-index: 222;
  191. }
  192. .xl {
  193. display: inline-block;
  194. background: url(../../img/dropDown.png) no-repeat;
  195. height: 100%;
  196. background-position: center center;
  197. width: 20px;
  198. position: absolute;
  199. right: 0;
  200. top: 0px;
  201. /* background-color: #f7bc8b; */
  202. cursor: pointer;
  203. }
  204. .ztree li span {
  205. border: none;
  206. padding: 0;
  207. }
  208. .inps {
  209. width: 217px;
  210. height: 24px;
  211. outline: none;
  212. border: 0;
  213. border-image-width: 0;
  214. padding: 0;
  215. padding-left: 3px;
  216. }
  217. .xl {
  218. display: inline-block;
  219. background: url(../img/dropDown.png) no-repeat;
  220. height: 100%;
  221. background-position: center center;
  222. width: 20px;
  223. position: absolute;
  224. right: 0;
  225. top: 0px;
  226. /* background-color: #f7bc8b; */
  227. cursor: pointer;
  228. }
  229. .Cleans {
  230. display: inline-block;
  231. width: 20px;
  232. position: absolute;
  233. right: 21px;
  234. top: 5px;
  235. display: none;
  236. }
  237. </style>
  238. </head>
  239. <body class="gray-bg">
  240. <div class="wrapper wrapper-content animated fadeInRight">
  241. <div class="daoHang clearfix">
  242. <div class="dhLeft">
  243. <sapn>
  244. <i class="syIcon"></i>位置:
  245. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  246. <a href="javaScript:;">办理单位</a>&gt;
  247. <a href="" class="nowPosition">待办事项</a>
  248. </sapn>
  249. </div>
  250. <div class="dhRight">
  251. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  252. </div>
  253. </div>
  254. <div style="padding: 10px" class="tj_content clearFix">
  255. <div style="padding: 10px" class="tj_content clearFix">
  256. <div>
  257. <span>【搜索信息】</span>
  258. <div class="box_content">
  259. <table id="sqzx" style="width: 100%" border="0" cellspacing="0" cellpadding="0">
  260. <tr>
  261. <th>事项编号:</th>
  262. <td>
  263. <input type="text" placeholder="输入工单号" id="wids" class="Min-width" />
  264. </td>
  265. <th>来电号码:</th>
  266. <td>
  267. <input type="text" id="tel" class="Min-width" />
  268. </td>
  269. <th>时间:</th>
  270. <td>
  271. <input type="text" id="starttime" class="laydate-icon Min-width"
  272. style="height: 32px" />&nbsp;——&nbsp;<input type="text" id="endtime"
  273. class="laydate-icon Min-width" style="height: 32px" />
  274. </td>
  275. </tr>
  276. <tr>
  277. <th>关键字:</th>
  278. <td>
  279. <input type="text" placeholder="输入关键字" id="key" class="Min-width" />
  280. </td>
  281. <th>区域:</th>
  282. <td>
  283. <select name="" id="sourceAreas" class="select"></select>
  284. </td>
  285. <!-- <th>工单状态:</th>
  286. <td>
  287. <select name="" id="state" class="select">
  288. <option value="">请选择</option>
  289. <option value="2">待查收</option>
  290. <option value="4">办理中</option>
  291. <option value="8">重办中</option>
  292. </select>
  293. </td> -->
  294. <th>工单来源:</th>
  295. <td>
  296. <select class="select_" id="source"></select>
  297. </td>
  298. </tr>
  299. <tr>
  300. <!-- <th>主题词:</th>
  301. <td>
  302. <select id="keyid" name="" class="select"></select>
  303. </td> -->
  304. <th>类型:</th>
  305. <td>
  306. <select class="select_" id="type"></select>
  307. </td>
  308. <!-- <th>来电人:</th>
  309. <td>
  310. <input
  311. type="text"
  312. id="name"
  313. class="Min-width"
  314. />
  315. </td> -->
  316. </tr>
  317. <tr>
  318. <th>坐席:</th>
  319. <td>
  320. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  321. data-live-search="true">
  322. <option value="">请选择坐席</option>
  323. </select>
  324. </td>
  325. <th>审核员:</th>
  326. <td>
  327. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  328. multiple data-live-search="true">
  329. <option value="">
  330. 请选择审核员
  331. </option>
  332. </select>
  333. </td>
  334. <!-- <th>承办单位:</th>
  335. <td style="position: relative">
  336. <div class="inpBox">
  337. <input
  338. type="text"
  339. class="inps"
  340. onkeyup="darptSearch()"
  341. />
  342. <i class="Cleans fa fa-close"></i>
  343. <i class="xl xl_one"></i>
  344. <div class="addTree xlAdd">
  345. <ul
  346. id="addTreeDemo"
  347. class="ztree"
  348. ></ul>
  349. </div>
  350. </div>
  351. <div class="selDpart1">
  352. <ul id="sponsor"></ul>
  353. </div>
  354. </td> -->
  355. <th></th>
  356. <td style="text-align: center">
  357. <botton class="btns Seach">搜索</botton>
  358. <botton class="btns exportFile">导出</botton>
  359. </td>
  360. </tr>
  361. </table>
  362. </div>
  363. </div>
  364. <div>
  365. <div style="width: 100%; padding: 10px">
  366. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  367. data-pagination="true">
  368. <thead>
  369. <tr>
  370. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  371. 工单单号
  372. </th>
  373. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  374. 诉求标题
  375. </th>
  376. <th data-field="DeptName" data-align="center">
  377. 承办单位
  378. </th>
  379. <th data-field="OtherDeptName" data-align="center">
  380. 协办单位
  381. </th>
  382. <!-- <th data-field="UserName" data-align="center">
  383. 受理人
  384. </th> -->
  385. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  386. 办理状态
  387. </th>
  388. <!--<th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>-->
  389. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  390. 时限
  391. </th>
  392. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  393. 办理时限
  394. </th>
  395. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  396. 操作
  397. </th>
  398. </tr>
  399. </thead>
  400. <tbody class="list"></tbody>
  401. </table>
  402. </div>
  403. </div>
  404. </div>
  405. </div>
  406. <!--下载框-->
  407. <div class="t-shade lyxz">
  408. <div class="shade_k">
  409. <div class="shade_title">
  410. <span>录音播放与下载<srong class="cknum"></srong></span>
  411. <span class="setwin gbly"><a>x</a></span>
  412. </div>
  413. <div class="shade_content">
  414. <div class="Ly_box audiojs"></div>
  415. </div>
  416. </div>
  417. </div>
  418. <input type="hidden" id="PID" />
  419. <input type="hidden" id="Dpment" />
  420. </div>
  421. <script src="../js/bootstrap-select.js"></script>
  422. <script src="../css/laydate/laydate.js"></script>
  423. <script src="../My97DatePicker/WdatePicker.js"></script>
  424. <script src="../js/zTree/jquery.ztree.core.js"></script>
  425. <script src="../js/search/screen.js"></script>
  426. <script>
  427. var wid = helper.request.queryString("states");
  428. if (wid) {
  429. $("#state").val(wid);
  430. }
  431. $(document).ready(function () {
  432. load();
  433. laydate.skin("blue");
  434. laydate({
  435. elem: "#starttime",
  436. event: "focus",
  437. });
  438. laydate({
  439. elem: "#endtime",
  440. event: "focus",
  441. });
  442. });
  443. //关闭录音弹出
  444. $(".gbly").click(function () {
  445. $(".lyxz").removeClass("cx");
  446. $("audio")[0].pause();
  447. });
  448. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  449. $(".success").removeClass("success"); //去除之前选中的行的,选中样式
  450. $(ele).addClass("success"); //添加当前选中的 success样式用于区别
  451. });
  452. //获取查询信息
  453. function load() {
  454. //坐席
  455. var usercodeID = "";
  456. var usercode_ = $("#ZX").val(); //坐席
  457. if (usercode_ != null) {
  458. $(usercode_).each(function (i, n) {
  459. var obj1 = "";
  460. obj1 = n + ",";
  461. usercodeID += obj1;
  462. });
  463. } else {
  464. usercodeID = "";
  465. }
  466. // 调度员
  467. var ddusercodeID = "";
  468. var ddusercode_ = $("#yardman").val(); //坐席
  469. if (ddusercode_ != null) {
  470. $(ddusercode_).each(function (i, n) {
  471. var obj2 = "";
  472. obj2 = n + ",";
  473. ddusercodeID += obj2;
  474. });
  475. } else {
  476. ddusercodeID = "";
  477. }
  478. //先销毁表格
  479. $("#orderlist").bootstrapTable("destroy");
  480. //初始化表格,动态从服务器加载数据
  481. $("#orderlist").bootstrapTable({
  482. method: "get", //使用get请求到服务器获取数据
  483. url: huayi.config.callcenter_url + "WorkOrder/GetDWDealList", //获取数据的Servlet地址
  484. contentType: "application/x-www-form-urlencoded",
  485. striped: true, //表格显示条纹
  486. pagination: true, //启动分页
  487. pageSize: 10, //每页显示的记录数
  488. pageNumber: 1, //当前第几页
  489. pageList: [10, 20, 50, 100], //记录数可选列表
  490. search: false, //是否启用查询
  491. showColumns: false, //显示下拉框勾选要显示的列
  492. showRefresh: false, //显示刷新按钮
  493. sidePagination: "server", //表示服务端请求
  494. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  495. //设置为limit可以获取limit, offset, search, sort, order
  496. queryParamsType: "undefined",
  497. queryParams: function queryParams(params) {
  498. //设置查询参数
  499. var param = {
  500. page: params.pageNumber,
  501. pagesize: params.pageSize,
  502. workid: $("#wids").val(),
  503. state: $("#state").val(), //=工单状态
  504. type: $("#type").val(), //=工单类型
  505. bigtype: $("#bigtype").val(), //=大类别
  506. smalltype: $("#smalltype").val(), //=小类别
  507. key: $("#key").val(), //=关键字
  508. tel: $("#tel").val(), //=客户电话
  509. name: $("#name").val(), //=客户名称
  510. usercode: usercodeID, //=坐席工号
  511. ddusercode: ddusercodeID,
  512. keyid: $("#keyid").val(), //=关键词id
  513. source: $("#source").val(), //=来源&
  514. starttime: $("#starttime").val(), //=开始时间
  515. endtime: $("#endtime").val(), //=结束时间
  516. deptid: $("#PID").val(),
  517. type: $("#type").val(),
  518. tab: 0, //待处理
  519. distribute: 0,
  520. sourcearea: $("#sourceAreas").val(), //区域
  521. token: $.cookie("token"),
  522. };
  523. return param;
  524. },
  525. onLoadSuccess: function (data) {
  526. //加载成功时执行
  527. // layer.msg("加载成功");
  528. //console.log(data);
  529. },
  530. onLoadError: function () {
  531. //加载失败时执行
  532. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  533. },
  534. });
  535. }
  536. //状态
  537. function States(val, row) {
  538. var html = "";
  539. switch (val + "") {
  540. case "0":
  541. html = "新工单";
  542. if (row.F_IsReturn == 1) {
  543. html = "新工单(回退)";
  544. }
  545. break;
  546. case "1":
  547. html = "待审核";
  548. break;
  549. case "2":
  550. html = '<span style="color:#FF0000;">待查收</span>';
  551. break;
  552. case "3":
  553. html = "退回审核中";
  554. break;
  555. case "4":
  556. html = "办理中";
  557. break;
  558. case "5":
  559. html = "延时审核";
  560. break;
  561. case "6":
  562. html = "待审核";
  563. break;
  564. case "7":
  565. html = "已回访";
  566. break;
  567. case "8":
  568. html = "重办中";
  569. break;
  570. case "9":
  571. html = "已结案";
  572. break;
  573. case "10":
  574. html = "待审核";
  575. break;
  576. case "11":
  577. html = "重办待交办";
  578. break;
  579. case "12":
  580. html = "待审核";
  581. break;
  582. case "13":
  583. html = "待督办";
  584. break;
  585. }
  586. return html;
  587. }
  588. //时限
  589. function OverTime(val, row) {
  590. if (val == 1) {
  591. return (
  592. '<div class="" style="cursor: pointer;">' +
  593. '<span class="Greens">' +
  594. row.GapTime +
  595. "</span>" +
  596. "</div>"
  597. );
  598. } else if (val == 2) {
  599. return (
  600. '<div class="" style="cursor: pointer;">' +
  601. '<span class="Yellows">' +
  602. row.GapTime +
  603. "</span>" +
  604. "</div>"
  605. );
  606. } else if (val == 3) {
  607. return (
  608. '<div class="" style="cursor: pointer;">' +
  609. '<span class="Reds">' +
  610. row.GapTime +
  611. "</span>" +
  612. "</div>"
  613. );
  614. }
  615. }
  616. //办理时限
  617. function BanTime(val) {
  618. if (val) {
  619. var time = val.substring(0, val.indexOf(" "));
  620. return (
  621. '<div class="" style="cursor: pointer;">' +
  622. "<span>" +
  623. time +
  624. "</span>" +
  625. "</div>"
  626. );
  627. }
  628. }
  629. //音频
  630. function setCode(val) {
  631. if (val) {
  632. return (
  633. '<div class="imgs" style="cursor: pointer;">' +
  634. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  635. val +
  636. '" />' +
  637. "</div>"
  638. );
  639. } else {
  640. return "";
  641. }
  642. }
  643. function View(val, row) {
  644. return '<div class="imgs" ><a class="" index="' + row.CreateUser +
  645. '" onclick= ckxq("' + row.F_WorkOrderId + '") >' + val + '</a></div>';
  646. }
  647. function GetCont(val) {
  648. if (val) {
  649. var str = "<div ";
  650. if (val.length > 10) {
  651. str = str + ' title="' + val + '" ';
  652. val = val.substr(0, 10) + "...";
  653. }
  654. return str + ">" + val + "</div>";
  655. } else {
  656. return "";
  657. }
  658. }
  659. //操作
  660. function Dispose(val, row) {
  661. var Rows = row.Buttons;
  662. var html = "";
  663. for (var i = 0; i < Rows.length; i++) {
  664. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  665. if (html1) {
  666. html1 = html1.replace("data", val);
  667. html1 = html1.replace("isProtect", row.F_IsProtect);
  668. html1 = html1.replace("row", row.F_MainDeptId);
  669. }
  670. html += html1;
  671. }
  672. return html;
  673. }
  674. //查看详情
  675. function ckxq(str) {
  676. layer.open({
  677. type: 2,
  678. // content: "../CommonHtml/WorkDatil.html?wid=" + str +
  679. // "&workOrderType=todo", //iframe的url,no代表不显示滚动条
  680. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  681. title: "工单详情",
  682. area: ["100%", "100%"], //宽高
  683. });
  684. }
  685. //编辑
  686. function bj(str) {
  687. layer.open({
  688. type: 2,
  689. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  690. title: "审核工单",
  691. area: ["96%", "80%"], //宽高
  692. });
  693. }
  694. //删除
  695. function move(str) {
  696. layer.confirm(
  697. "确定删除工单?", {
  698. btn: ["是", "否"], //按钮
  699. },
  700. function () {
  701. $.post(
  702. huayi.config.callcenter_url +
  703. "WorkOrder/DelWorkOrder", {
  704. ids: str,
  705. token: $.cookie("token"),
  706. },
  707. function (result) {
  708. result = JSON.parse(result);
  709. if (result.state.toLowerCase() == "success") {
  710. layer.msg("删除成功");
  711. load();
  712. }
  713. }
  714. );
  715. }
  716. );
  717. }
  718. //提交
  719. function tj(str) {
  720. layer.confirm(
  721. "确定要提交工单么?", {
  722. btn: ["确定", "取消"], //按钮
  723. },
  724. function () {
  725. //请求后台数据
  726. /*发送请求*/
  727. $.post(
  728. huayi.config.callcenter_url +
  729. "WorkOrder/SubmitWorkOrder", {
  730. ids: str,
  731. token: $.cookie("token"),
  732. },
  733. function (result) {
  734. result = JSON.parse(result);
  735. if (result.state.toLowerCase() == "success") {
  736. layer.msg("提交成功");
  737. load();
  738. }
  739. }
  740. );
  741. }
  742. );
  743. }
  744. //交办
  745. function jb(str) {
  746. layer.open({
  747. type: 2,
  748. content: "../CommonHtml/JiaoBan.html?wid=" + str, //iframe的url,no代表不显示滚动条
  749. title: "工单交办",
  750. area: ["87%", "80%"], //宽高
  751. });
  752. }
  753. //领导批示
  754. function lader(str) {
  755. layer.open({
  756. type: 2,
  757. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  758. title: "领导批示",
  759. area: ["60%", "80%"], //宽高
  760. });
  761. }
  762. //市长批示
  763. function city(str) {
  764. layer.open({
  765. type: 2,
  766. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  767. title: "领导批示",
  768. area: ["60%", "80%"], //宽高
  769. });
  770. }
  771. //办理
  772. function bl(str, isProtect) {
  773. layer.open({
  774. type: 2,
  775. content: "../CommonHtml/banli.html?wid=" +
  776. str +
  777. "&isProtect=" +
  778. isProtect, //iframe的url,no代表不显示滚动条
  779. title: "办理工单",
  780. area: ["60%", "80%"], //宽高
  781. });
  782. }
  783. //派单
  784. function pd(str) {
  785. layer.open({
  786. type: 2,
  787. content: "../CommonHtml/handle.html?wid=" + str, //iframe的url,no代表不显示滚动条
  788. title: "派单",
  789. area: ["87%", "80%"], //宽高
  790. });
  791. }
  792. //督办
  793. function Supervision(str) {
  794. layer.open({
  795. type: 2,
  796. content: "../CommonHtml/Supervision_.html?wid=" +
  797. str +
  798. "&type=1", //iframe的url,no代表不显示滚动条
  799. title: "督办",
  800. area: ["60%", "80%"], //宽高
  801. });
  802. }
  803. //督查
  804. function Supervision_(str) {
  805. layer.open({
  806. type: 2,
  807. content: "../CommonHtml/Supervision_.html?wid=" +
  808. str +
  809. "&type=2", //iframe的url,no代表不显示滚动条
  810. title: "监察",
  811. area: ["60%", "80%"], //宽高
  812. });
  813. }
  814. //强制结案
  815. function StrongLawsuit(str) {
  816. layer.open({
  817. type: 2,
  818. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  819. title: "强制结案",
  820. area: ["60%", "80%"], //宽高
  821. });
  822. }
  823. //回退BackDtail
  824. function BackDtail(str) {
  825. layer.open({
  826. type: 2,
  827. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  828. title: "工单回退",
  829. area: ["60%", "80%"], //宽高
  830. });
  831. }
  832. //查收
  833. function cs(str) {
  834. $.post(
  835. huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  836. workorderid: str,
  837. token: $.cookie("token"),
  838. },
  839. function (result) {
  840. result = JSON.parse(result);
  841. if (result.state.toLowerCase() == "success") {
  842. layer.msg("查收成功");
  843. load();
  844. }
  845. }
  846. );
  847. }
  848. //收回
  849. function sh(str) {
  850. layer.confirm(
  851. "确定要回收?", {
  852. btn: ["是", "否"], //按钮
  853. },
  854. function () {
  855. $.post(
  856. huayi.config.callcenter_url +
  857. "WorkOrder/TakeBackWorkOrder", {
  858. workorderid: str,
  859. token: $.cookie("token"),
  860. },
  861. function (result) {
  862. result = JSON.parse(result);
  863. if (result.state.toLowerCase() == "success") {
  864. layer.msg("回收");
  865. load();
  866. }
  867. }
  868. );
  869. }
  870. );
  871. }
  872. //撤回
  873. function withdraw(str) {
  874. layer.confirm(
  875. "确定要撤回吗?", {
  876. btn: ["是", "否"], //按钮
  877. },
  878. function () {
  879. $.post(
  880. huayi.config.callcenter_url +
  881. "WorkOrder/WithdrawWorkOrder", {
  882. workorderid: str,
  883. token: $.cookie("token"),
  884. },
  885. function (result) {
  886. result = JSON.parse(result);
  887. if (result.state.toLowerCase() == "success") {
  888. layer.msg("撤回成功");
  889. load();
  890. }
  891. }
  892. );
  893. }
  894. );
  895. }
  896. //退回申请
  897. function th(str) {
  898. layer.open({
  899. type: 2,
  900. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  901. title: "申请退回工单",
  902. area: ["60%", "80%"], //宽高
  903. });
  904. }
  905. //审核退回申请
  906. function shth(str) {
  907. layer.open({
  908. type: 2,
  909. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  910. title: "审核退回申请",
  911. area: ["60%", "80%"], //宽高
  912. });
  913. }
  914. //办理
  915. // function th(str) {
  916. // layer.open({
  917. // type: 2,
  918. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  919. // title: '办理工单',
  920. // area: ['35%', '30%'], //宽高
  921. // });
  922. // }
  923. //处理审核
  924. function auditdeal(str) {
  925. layer.open({
  926. type: 2,
  927. content: "../CommonHtml/processing_audit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  928. title: "处理审核",
  929. area: ["80%", "80%"], //宽高
  930. });
  931. }
  932. //转督办
  933. function zdb(str) {
  934. layer.confirm(
  935. "确定督办吗?", {
  936. btn: ["是", "否"], //按钮
  937. },
  938. function () {
  939. $.post(
  940. huayi.config.callcenter_url +
  941. "WorkOrder/RemindWorkOrder", {
  942. workorderid: str,
  943. type: 1,
  944. state: 0,
  945. token: $.cookie("token"),
  946. },
  947. function (result) {
  948. result = JSON.parse(result);
  949. if (result.state.toLowerCase() == "success") {
  950. layer.msg("操作成功");
  951. load();
  952. }
  953. }
  954. );
  955. }
  956. );
  957. }
  958. //申请延时
  959. function ys(str) {
  960. layer.open({
  961. type: 2,
  962. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  963. title: "申请延时",
  964. area: ["60%", "80%"], //宽高
  965. });
  966. }
  967. //审核申请延时
  968. function shys(str) {
  969. layer.open({
  970. type: 2,
  971. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  972. title: "审核延时申请",
  973. area: ["60%", "80%"], //宽高
  974. });
  975. }
  976. //诉求回访
  977. function hf(str) {
  978. layer.open({
  979. type: 2,
  980. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  981. title: "工单回访",
  982. area: ["60%", "80%"], //宽高
  983. });
  984. }
  985. //重办工单
  986. function cb(str) {
  987. layer.open({
  988. type: 2,
  989. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  990. title: "重办工单",
  991. area: ["60%", "80%"], //宽高
  992. });
  993. }
  994. //结案
  995. function Lawsuit(str) {
  996. layer.open({
  997. type: 2,
  998. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  999. title: "诉求单结案",
  1000. area: ["60%", "80%"], //宽高
  1001. });
  1002. }
  1003. //退回
  1004. function returnRedo(str) {
  1005. layer.open({
  1006. type: 2,
  1007. content: "../CommonHtml/returnRedo.html?wid=" + str, //iframe的url,no代表不显示滚动条
  1008. title: "退回",
  1009. area: ["60%", "80%"], //宽高
  1010. });
  1011. }
  1012. $(".Appeal").click(function () {
  1013. layer.open({
  1014. type: 2,
  1015. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  1016. title: "新增诉求",
  1017. area: ["85%", "80%"], //宽高
  1018. });
  1019. });
  1020. //上传文件
  1021. function upload() {
  1022. if (document.getElementById("upFile").files.length > 0) {
  1023. var formData = new FormData();
  1024. formData.append(
  1025. "upFile",
  1026. document.getElementById("upFile").files[0]
  1027. );
  1028. formData.append("token", $.cookie("token"));
  1029. $.ajax({
  1030. url: huayi.config.callcenter_url +
  1031. "/WorkOrder/UploadFile",
  1032. type: "POST",
  1033. data: formData,
  1034. /**
  1035. *必须false才会自动加上正确的Content-Type
  1036. */
  1037. contentType: false,
  1038. /**
  1039. * 必须false才会避开jQuery对 formdata 的默认处理
  1040. * XMLHttpRequest会对 formdata 进行正确的处理
  1041. */
  1042. processData: false,
  1043. success: function (result) {
  1044. document.getElementById(
  1045. "upFile"
  1046. ).outerHTML = document.getElementById(
  1047. "upFile"
  1048. ).outerHTML;
  1049. $("#upFile").change(function () {
  1050. upload();
  1051. });
  1052. var r = $.parseJSON(result);
  1053. if (r.state.toLowerCase() == "success") {
  1054. $(".fjnr").text(r.data);
  1055. $("#scfj").show();
  1056. }
  1057. },
  1058. });
  1059. } else {
  1060. layer.confirm("请上传文件!", {
  1061. btn: ["确定"],
  1062. });
  1063. }
  1064. }
  1065. //来源
  1066. function LY(obj) {
  1067. obj.empty();
  1068. obj.append(
  1069. '<option selected="selected" value="">请选择</option>'
  1070. );
  1071. $.getJSON(
  1072. huayi.config.callcenter_url +
  1073. "Dictionary/GetDicValueListById", {
  1074. token: $.cookie("token"),
  1075. id: 1,
  1076. },
  1077. function (data) {
  1078. if (data.state.toLowerCase() == "success") {
  1079. var content = data.data;
  1080. $(content).each(function (i, n) {
  1081. $(
  1082. "<option value='" +
  1083. n.F_ValueId +
  1084. "'>" +
  1085. n.F_Value +
  1086. "</option>"
  1087. ).appendTo(obj);
  1088. });
  1089. }
  1090. }
  1091. );
  1092. }
  1093. //类别
  1094. function LB(obj) {
  1095. obj.empty();
  1096. obj.append(
  1097. '<option selected="selected" value="">请选择</option>'
  1098. );
  1099. $.getJSON(
  1100. huayi.config.callcenter_url +
  1101. "Dictionary/GetDicValueListById", {
  1102. token: $.cookie("token"),
  1103. id: 2,
  1104. },
  1105. function (data) {
  1106. if (data.state.toLowerCase() == "success") {
  1107. var content = data.data;
  1108. $(content).each(function (i, n) {
  1109. $(
  1110. "<option value='" +
  1111. n.F_ValueId +
  1112. "'>" +
  1113. n.F_Value +
  1114. "</option>"
  1115. ).appendTo(obj);
  1116. });
  1117. }
  1118. }
  1119. );
  1120. }
  1121. // 主题
  1122. function ZT(obj) {
  1123. obj.empty();
  1124. obj.append(
  1125. '<option selected="selected" value="">请选择</option>'
  1126. );
  1127. $.getJSON(
  1128. huayi.config.callcenter_url +
  1129. "Dictionary/GetDicValueListById", {
  1130. token: $.cookie("token"),
  1131. id: 3,
  1132. },
  1133. function (data) {
  1134. if (data.state.toLowerCase() == "success") {
  1135. var content = data.data;
  1136. $(content).each(function (i, n) {
  1137. $(
  1138. "<option value='" +
  1139. n.F_ValueId +
  1140. "'>" +
  1141. n.F_Value +
  1142. "</option>"
  1143. ).appendTo(obj);
  1144. });
  1145. }
  1146. }
  1147. );
  1148. }
  1149. function tree() {
  1150. $.get(
  1151. huayi.config.callcenter_url + "Department/GetDeptList", {
  1152. token: $.cookie("token"),
  1153. // "pid": pid
  1154. },
  1155. function (result) {
  1156. result = $.parseJSON(result);
  1157. $.fn.zTree.init(
  1158. $("#addTreeDemo"),
  1159. setting1,
  1160. result.data
  1161. ); //实例化树形图
  1162. }
  1163. );
  1164. }
  1165. var setting1 = {
  1166. data: {
  1167. key: {
  1168. name: "F_DeptName",
  1169. },
  1170. simpleData: {
  1171. enable: true,
  1172. idKey: "F_DeptId",
  1173. pIdKey: "F_PartentId",
  1174. rootPId: 0,
  1175. },
  1176. },
  1177. callback: {
  1178. onClick: zTreeOnClick,
  1179. },
  1180. };
  1181. function zTreeOnClick(event, treeId, treeNode) {
  1182. if (treeNode.level >= 1) {
  1183. $(".inps").val(treeNode.F_DeptName);
  1184. $("#PID").val(treeNode.F_DeptId);
  1185. $("#Dpment").val(treeNode.F_DeptName);
  1186. $(".Cleans").show();
  1187. }
  1188. }
  1189. $(".exportFile").click(function () {
  1190. var usercode_ = $("#ZX").val(); //坐席
  1191. if (usercode_ != null) {
  1192. $(usercode_).each(function (i, n) {
  1193. var obj1 = "";
  1194. obj1 = n + ",";
  1195. usercodeID += obj1;
  1196. });
  1197. } else {
  1198. usercodeID = "";
  1199. }
  1200. // 调度员
  1201. var ddusercodeID = "";
  1202. var ddusercode_ = $("#yardman").val(); //坐席
  1203. if (ddusercode_ != null) {
  1204. $(ddusercode_).each(function (i, n) {
  1205. var obj2 = "";
  1206. obj2 = n + ",";
  1207. ddusercodeID += obj2;
  1208. });
  1209. } else {
  1210. ddusercodeID = "";
  1211. }
  1212. // var isproresult = 2 // 已办未果
  1213. var key = $("#key").val() //=关键字
  1214. var tel = $("#tel").val() //=客户电话
  1215. var name = $("#name").val() //=客户名称
  1216. var usercode = usercodeID //=坐席工号
  1217. var ddusercode = ddusercodeID
  1218. var source = $("#source").val() //=来源&
  1219. var starttime = $("#starttime").val() && $("#starttime").val().split(" ~ ")[0] //=开始时间
  1220. var endtime = $("#starttime").val() && $("#starttime").val().split(" ~ ")[1] //=结束时间
  1221. var deptid = $("#PID").val()
  1222. var type = $("#type").val() //=工单类型
  1223. var dealtype = $("#dealtype").val()
  1224. var sourcearea = $("#sourceAreas").val() //区域
  1225. var workid = $("#wids").val()
  1226. var state = "" //=工单状态
  1227. var tab = 0
  1228. var keyid = $("#keyid").val() //=关键词id
  1229. var url = huayi.config.callcenter_url + "WorkOrder/GetDWDealList?token=" + $.cookie("token");
  1230. url += "&workid=" + workid + "&state=" + state + "&tab=" + tab + "&type=" + type + "&key=" + key +
  1231. "&tel=" + tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode +
  1232. "&keyid=" + keyid + "&source=" + source + "&starttime=" + starttime + "&endtime=" + endtime +
  1233. "&deptid=" + deptid + "&sourcearea=" + sourcearea + "&dealtype=" + dealtype + "&isdc=1";
  1234. window.location.href = url;
  1235. })
  1236. </script>
  1237. </body>
  1238. </html>