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WorkYBL.html 43KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>已办理</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  8. <script src="../Script/Common/huayi.config.js"></script>
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <style>
  12. #sqzx th {
  13. padding: 5px 8px 5px 0;
  14. text-align: right;
  15. }
  16. .select {
  17. width: 150px;
  18. background-color: #fff;
  19. background-image: none;
  20. border: 1px solid #ccc;
  21. border-radius: 1px;
  22. color: inherit;
  23. padding: 6px 12px;
  24. }
  25. #sex {
  26. background-color: #fff;
  27. background-image: none;
  28. border: 1px solid #ccc;
  29. border-radius: 1px;
  30. color: inherit;
  31. padding: 6px 12px;
  32. }
  33. input {
  34. background-color: #fff;
  35. background-image: none;
  36. border: 1px solid #ccc;
  37. border-radius: 1px;
  38. color: inherit;
  39. padding: 6px 12px;
  40. }
  41. #sqzx td {
  42. padding: 6px 0 5px 10px;
  43. }
  44. .lxr ul li {
  45. float: left;
  46. list-style: none;
  47. width: 30%;
  48. margin-bottom: 5px;
  49. padding-top: 10px;
  50. }
  51. .clearFix:after {
  52. content: "";
  53. display: block;
  54. clear: both;
  55. }
  56. .form-group {
  57. padding-left: 40px;
  58. margin-bottom: 0;
  59. }
  60. textarea {
  61. height: 70px;
  62. border: 1px solid #ccc;
  63. border-radius: 1px;
  64. width: 50%;
  65. resize: none;
  66. }
  67. .textarea_box {
  68. margin-top: 10px;
  69. }
  70. .box_content {
  71. border-bottom: 1px solid #ccc;
  72. }
  73. .tj_content {
  74. border: 1px solid #e6e6e6;
  75. border-radius: 5px;
  76. }
  77. .t-shade {
  78. position: fixed;
  79. top: 0;
  80. left: 0;
  81. width: 100%;
  82. background: rgba(0, 0, 0, 0.48);
  83. z-index: 10004;
  84. display: none;
  85. }
  86. .lyxz .shade_k {
  87. z-index: 10005;
  88. width: 40%;
  89. left: 30%;
  90. margin: 20% auto;
  91. position: absolute;
  92. background-color: #fff;
  93. box-shadow: 1px 1px 50px rgba(0, 0, 0, 0.3);
  94. border-radius: 5px;
  95. }
  96. .shade_title {
  97. padding: 0 80px 0 20px;
  98. height: 42px;
  99. line-height: 42px;
  100. border-bottom: 1px solid #eee;
  101. font-size: 16px;
  102. color: #ffffff;
  103. overflow: hidden;
  104. background-color: #00a1cb;
  105. border-radius: 2px 2px 0 0;
  106. position: relative;
  107. border-top-left-radius: 5px;
  108. border-top-right-radius: 5px;
  109. }
  110. .cx {
  111. display: block;
  112. }
  113. .setwin {
  114. position: absolute;
  115. right: 15px;
  116. top: 5px;
  117. font-size: 0;
  118. line-height: initial;
  119. }
  120. .setwin a {
  121. position: relative;
  122. width: 16px;
  123. height: 16px;
  124. font-size: 20px;
  125. color: #fff;
  126. }
  127. .xg i {
  128. font-size: 16px;
  129. }
  130. .hidens {
  131. display: none;
  132. }
  133. .Min-width {
  134. width: 150px;
  135. }
  136. .hidens {
  137. display: none;
  138. }
  139. .inpBox {
  140. border: 1px solid #cccccc;
  141. height: 31px;
  142. width: 220px;
  143. display: inline-block;
  144. position: relative;
  145. vertical-align: middle;
  146. position: absolute;
  147. left: 0px;
  148. top: 0px;
  149. z-index: 111;
  150. }
  151. .selDpart1 {
  152. position: absolute;
  153. left: 0px;
  154. top: 30px;
  155. z-index: 11111;
  156. width: 220px;
  157. line-height: 30px;
  158. background: #ffffff;
  159. display: none;
  160. }
  161. #sponsor {
  162. width: 218px;
  163. border: 1px solid #00a1cb;
  164. margin: 0;
  165. padding: 0;
  166. list-style: none;
  167. max-height: 212px;
  168. overflow-x: hidden;
  169. overflow-y: scroll;
  170. }
  171. #sponsor li {
  172. margin: 0;
  173. padding-left: 10px;
  174. width: 220px;
  175. height: 30px;
  176. line-height: 30px;
  177. list-style: none;
  178. }
  179. #sponsor li:hover {
  180. background: #00a1cb;
  181. }
  182. .addTree {
  183. background: #fff;
  184. position: absolute;
  185. width: 100%;
  186. border: 1px solid darkgrey;
  187. right: 0;
  188. top: 29px;
  189. display: none;
  190. z-index: 222;
  191. }
  192. .xl {
  193. display: inline-block;
  194. background: url(../../img/dropDown.png) no-repeat;
  195. height: 100%;
  196. background-position: center center;
  197. width: 20px;
  198. position: absolute;
  199. right: 0;
  200. top: 0px;
  201. /* background-color: #f7bc8b; */
  202. cursor: pointer;
  203. }
  204. .ztree li span {
  205. border: none;
  206. padding: 0;
  207. }
  208. .inps {
  209. width: 217px;
  210. height: 24px;
  211. outline: none;
  212. border: 0;
  213. border-image-width: 0;
  214. padding: 0;
  215. padding-left: 3px;
  216. }
  217. .xl {
  218. display: inline-block;
  219. background: url(../img/dropDown.png) no-repeat;
  220. height: 100%;
  221. background-position: center center;
  222. width: 20px;
  223. position: absolute;
  224. right: 0;
  225. top: 0px;
  226. /* background-color: #f7bc8b; */
  227. cursor: pointer;
  228. }
  229. .Cleans {
  230. display: inline-block;
  231. width: 20px;
  232. position: absolute;
  233. right: 21px;
  234. top: 5px;
  235. display: none;
  236. }
  237. </style>
  238. </head>
  239. <body class="gray-bg">
  240. <div class="wrapper wrapper-content animated fadeInRight">
  241. <div class="daoHang clearfix">
  242. <div class="dhLeft">
  243. <sapn>
  244. <i class="syIcon"></i>位置:
  245. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  246. <a href="javaScript:;">办理单位</a>&gt;
  247. <a href="" class="nowPosition">已办理</a>
  248. </sapn>
  249. </div>
  250. <div class="dhRight">
  251. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  252. </div>
  253. </div>
  254. <div style="padding: 10px" class="tj_content clearFix">
  255. <div style="padding: 10px" class="tj_content clearFix">
  256. <div>
  257. <span>【搜索信息】</span>
  258. <div class="box_content">
  259. <table id="sqzx" style="width: 100%" border="0" cellspacing="0" cellpadding="0">
  260. <tr>
  261. <th>事项编号:</th>
  262. <td>
  263. <input type="text" placeholder="输入工单号" id="wids" class="Min-width" />
  264. </td>
  265. <th>来电号码:</th>
  266. <td>
  267. <input type="text" id="tel" class="Min-width" />
  268. </td>
  269. <th>时间:</th>
  270. <td>
  271. <input type="text" id="starttime" class="laydate-icon Min-width"
  272. style="height: 32px" />&nbsp;——&nbsp;<input type="text" id="endtime"
  273. class="laydate-icon Min-width" style="height: 32px" />
  274. </td>
  275. </tr>
  276. <tr>
  277. <th>关键字:</th>
  278. <td>
  279. <input type="text" placeholder="输入关键字" id="key" class="Min-width" />
  280. </td>
  281. <th>区域:</th>
  282. <td>
  283. <select name="" id="sourceAreas" class="select"></select>
  284. </td>
  285. <th>工单状态:</th>
  286. <td>
  287. <select name="" id="state" class="select">
  288. <option selected="selected" value="">
  289. 请选择
  290. </option>
  291. <option value="0">新工单</option>
  292. <option value="1">待交办</option>
  293. <option value="2">待查收</option>
  294. <option value="3">
  295. 退回审核中
  296. </option>
  297. <option value="4">办理中</option>
  298. <option value="5">
  299. 延时审核中
  300. </option>
  301. <option value="6">已办理</option>
  302. <option value="7">已回访</option>
  303. <option value="8">重办中</option>
  304. <option value="9">已结案</option>
  305. </select>
  306. </td>
  307. <th>工单来源:</th>
  308. <td>
  309. <select class="select_" id="source"></select>
  310. </td>
  311. </tr>
  312. <tr>
  313. <!-- <th>主题词:</th>
  314. <td>
  315. <select id="keyid" name="" class="select"></select>
  316. </td> -->
  317. <th>类型:</th>
  318. <td>
  319. <select class="select_" id="type"></select>
  320. </td>
  321. <th>来电人:</th>
  322. <td>
  323. <input type="text" id="name" class="Min-width" />
  324. </td>
  325. </tr>
  326. <tr>
  327. <th>坐席:</th>
  328. <td>
  329. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  330. data-live-search="true">
  331. <option value="">请选择坐席</option>
  332. </select>
  333. </td>
  334. <th>审核员:</th>
  335. <td>
  336. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  337. multiple data-live-search="true">
  338. <option value="">
  339. 请选择调度员
  340. </option>
  341. </select>
  342. </td>
  343. <th>承办单位:</th>
  344. <td style="position: relative">
  345. <div class="inpBox">
  346. <input type="text" class="inps" onkeyup="darptSearch()" />
  347. <i class="Cleans fa fa-close"></i>
  348. <i class="xl xl_one"></i>
  349. <div class="addTree xlAdd">
  350. <ul id="addTreeDemo" class="ztree"></ul>
  351. </div>
  352. </div>
  353. <div class="selDpart1">
  354. <ul id="sponsor"></ul>
  355. </div>
  356. </td>
  357. <th></th>
  358. <td style="text-align: center">
  359. <botton class="btns Seach">搜索</botton>
  360. <botton class="btns exportFile">导出</botton>
  361. </td>
  362. </tr>
  363. </table>
  364. </div>
  365. </div>
  366. <div>
  367. <div style="width: 100%; padding: 10px">
  368. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  369. data-pagination="true">
  370. <thead>
  371. <tr>
  372. <th data-checkbox="true"></th>
  373. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  374. 工单单号
  375. </th>
  376. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  377. 诉求标题
  378. </th>
  379. <th data-field="DeptName" data-align="center">
  380. 承办单位
  381. </th>
  382. <th data-field="OtherDeptName" data-align="center">
  383. 协办单位
  384. </th>
  385. <!-- <th data-field="UserName" data-align="center">
  386. 受理人
  387. </th> -->
  388. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  389. 办理状态
  390. </th>
  391. <!--<th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>-->
  392. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  393. 时限
  394. </th>
  395. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  396. 办理时限
  397. </th>
  398. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  399. 操作
  400. </th>
  401. </tr>
  402. </thead>
  403. <tbody class="list"></tbody>
  404. </table>
  405. </div>
  406. </div>
  407. </div>
  408. </div>
  409. <!--下载框-->
  410. <div class="t-shade lyxz">
  411. <div class="shade_k">
  412. <div class="shade_title">
  413. <span>录音播放与下载<srong class="cknum"></srong></span>
  414. <span class="setwin gbly"><a>x</a></span>
  415. </div>
  416. <div class="shade_content">
  417. <div class="Ly_box audiojs"></div>
  418. </div>
  419. </div>
  420. </div>
  421. <input type="hidden" id="PID" />
  422. <input type="hidden" id="Dpment" />
  423. </div>
  424. <script src="../js/bootstrap-select.js"></script>
  425. <script src="../css/laydate/laydate.js"></script>
  426. <script src="../My97DatePicker/WdatePicker.js"></script>
  427. <script src="../js/zTree/jquery.ztree.core.js"></script>
  428. <script src="../js/search/screen.js"></script>
  429. <script>
  430. $(document).ready(function () {
  431. load();
  432. laydate.skin("blue");
  433. laydate({
  434. elem: "#starttime",
  435. event: "focus",
  436. });
  437. laydate({
  438. elem: "#endtime",
  439. event: "focus",
  440. });
  441. });
  442. //关闭录音弹出
  443. $(".gbly").click(function () {
  444. $(".lyxz").removeClass("cx");
  445. $("audio")[0].pause();
  446. });
  447. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  448. $(".success").removeClass("success"); //去除之前选中的行的,选中样式
  449. $(ele).addClass("success"); //添加当前选中的 success样式用于区别
  450. });
  451. //获取查询信息
  452. function load() {
  453. //坐席
  454. var usercodeID = "";
  455. var usercode_ = $("#ZX").val(); //坐席
  456. if (usercode_ != null) {
  457. $(usercode_).each(function (i, n) {
  458. var obj1 = "";
  459. obj1 = n + ",";
  460. usercodeID += obj1;
  461. });
  462. } else {
  463. usercodeID = "";
  464. }
  465. // 调度员
  466. var ddusercodeID = "";
  467. var ddusercode_ = $("#yardman").val(); //坐席
  468. if (ddusercode_ != null) {
  469. $(ddusercode_).each(function (i, n) {
  470. var obj2 = "";
  471. obj2 = n + ",";
  472. ddusercodeID += obj2;
  473. });
  474. } else {
  475. ddusercodeID = "";
  476. }
  477. //先销毁表格
  478. $("#orderlist").bootstrapTable("destroy");
  479. //初始化表格,动态从服务器加载数据
  480. $("#orderlist").bootstrapTable({
  481. method: "get", //使用get请求到服务器获取数据
  482. url: huayi.config.callcenter_url + "WorkOrder/GetDWDealList", //获取数据的Servlet地址
  483. contentType: "application/x-www-form-urlencoded",
  484. striped: true, //表格显示条纹
  485. pagination: true, //启动分页
  486. pageSize: 10, //每页显示的记录数
  487. pageNumber: 1, //当前第几页
  488. pageList: [10, 20, 50, 100], //记录数可选列表
  489. search: false, //是否启用查询
  490. showColumns: false, //显示下拉框勾选要显示的列
  491. showRefresh: false, //显示刷新按钮
  492. sidePagination: "server", //表示服务端请求
  493. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  494. //设置为limit可以获取limit, offset, search, sort, order
  495. queryParamsType: "undefined",
  496. queryParams: function queryParams(params) {
  497. //设置查询参数
  498. var param = {
  499. page: params.pageNumber,
  500. pagesize: params.pageSize,
  501. workid: $("#wids").val(),
  502. state: $("#state").val(), //=工单状态
  503. type: $("#type").val(), //=工单类型
  504. bigtype: $("#bigtype").val(), //=大类别
  505. smalltype: $("#smalltype").val(), //=小类别
  506. key: $("#key").val(), //=关键字
  507. tel: $("#tel").val(), //=客户电话
  508. name: $("#name").val(), //=客户名称
  509. usercode: usercodeID, //=坐席工号
  510. ddusercode: ddusercodeID,
  511. keyid: $("#keyid").val(), //=关键词id
  512. source: $("#source").val(), //=来源&
  513. starttime: $("#starttime").val(), //=开始时间
  514. endtime: $("#endtime").val(), //=结束时间
  515. deptid: $("#PID").val(),
  516. type: $("#type").val(),
  517. tab: 4, //待处理
  518. sourcearea: $("#sourceAreas").val(), //区域
  519. token: $.cookie("token"),
  520. };
  521. return param;
  522. },
  523. onLoadSuccess: function (data) {
  524. //加载成功时执行
  525. // layer.msg("加载成功");
  526. //console.log(data);
  527. },
  528. onLoadError: function () {
  529. //加载失败时执行
  530. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  531. },
  532. });
  533. }
  534. //状态
  535. function States(val, row) {
  536. var html = "";
  537. switch (val + "") {
  538. case "0":
  539. html = "新工单";
  540. if (row.F_IsReturn == 1) {
  541. html = "新工单(回退)";
  542. }
  543. break;
  544. case "1":
  545. html = "待交办";
  546. break;
  547. case "2":
  548. html = '<span style="color:#FF0000;">待查收</span>';
  549. break;
  550. case "3":
  551. html = "退回审核中";
  552. break;
  553. case "4":
  554. html = "办理中";
  555. break;
  556. case "5":
  557. html = "延时审核";
  558. break;
  559. case "6":
  560. html = "待审核";
  561. break;
  562. case "7":
  563. html = "已回访";
  564. break;
  565. case "8":
  566. html = "重办中";
  567. break;
  568. case "9":
  569. html = "已结案";
  570. break;
  571. case "10":
  572. html = "待审核";
  573. break;
  574. case "11":
  575. html = "重办待交办";
  576. break;
  577. case "12":
  578. html = "待审核";
  579. break;
  580. case "13":
  581. html = "待督办";
  582. break;
  583. }
  584. return html;
  585. }
  586. //时限
  587. function OverTime(val, row) {
  588. if (val == 1) {
  589. return (
  590. '<div class="" style="cursor: pointer;">' +
  591. '<span class="Greens">' +
  592. row.GapTime +
  593. "</span>" +
  594. "</div>"
  595. );
  596. } else if (val == 2) {
  597. return (
  598. '<div class="" style="cursor: pointer;">' +
  599. '<span class="Yellows">' +
  600. row.GapTime +
  601. "</span>" +
  602. "</div>"
  603. );
  604. } else if (val == 3) {
  605. return (
  606. '<div class="" style="cursor: pointer;">' +
  607. '<span class="Reds">' +
  608. row.GapTime +
  609. "</span>" +
  610. "</div>"
  611. );
  612. }
  613. }
  614. //办理时限
  615. function BanTime(val) {
  616. if (val) {
  617. var time = val.substring(0, val.indexOf(" "));
  618. return (
  619. '<div class="" style="cursor: pointer;">' +
  620. "<span>" +
  621. time +
  622. "</span>" +
  623. "</div>"
  624. );
  625. }
  626. }
  627. //音频
  628. function setCode(val) {
  629. if (val) {
  630. return (
  631. '<div class="imgs" style="cursor: pointer;">' +
  632. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  633. val +
  634. '" />' +
  635. "</div>"
  636. );
  637. } else {
  638. return "";
  639. }
  640. }
  641. function View(val, row) {
  642. return '<div class="imgs" ><a class="" index="' + row.CreateUser +
  643. '" onclick= ckxq("' + row.F_WorkOrderId + '") >' + val + '</a></div>';
  644. }
  645. function GetCont(val) {
  646. if (val) {
  647. var str = "<div ";
  648. if (val.length > 10) {
  649. str = str + ' title="' + val + '" ';
  650. val = val.substr(0, 10) + "...";
  651. }
  652. return str + ">" + val + "</div>";
  653. } else {
  654. return "";
  655. }
  656. }
  657. //操作
  658. function Dispose(val, row) {
  659. var Rows = row.Buttons;
  660. var html = "";
  661. for (var i = 0; i < Rows.length; i++) {
  662. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  663. if (html1) {
  664. html1 = html1.replace("data", val);
  665. }
  666. html += html1;
  667. }
  668. return html;
  669. }
  670. //查看详情
  671. function ckxq(str) {
  672. layer.open({
  673. type: 2,
  674. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  675. title: "工单详情",
  676. area: ["100%", "100%"], //宽高
  677. });
  678. }
  679. //编辑
  680. function bj(str) {
  681. layer.open({
  682. type: 2,
  683. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  684. title: "编辑工单",
  685. area: ["96%", "80%"], //宽高
  686. });
  687. }
  688. //删除
  689. function move(str) {
  690. layer.confirm(
  691. "确定删除工单?", {
  692. btn: ["是", "否"], //按钮
  693. },
  694. function () {
  695. $.post(
  696. huayi.config.callcenter_url +
  697. "WorkOrder/DelWorkOrder", {
  698. ids: str,
  699. token: $.cookie("token"),
  700. },
  701. function (result) {
  702. result = JSON.parse(result);
  703. if (result.state.toLowerCase() == "success") {
  704. layer.msg("删除成功");
  705. load();
  706. }
  707. }
  708. );
  709. }
  710. );
  711. }
  712. //提交
  713. function tj(str) {
  714. layer.confirm(
  715. "确定要提交工单么?", {
  716. btn: ["确定", "取消"], //按钮
  717. },
  718. function () {
  719. //请求后台数据
  720. /*发送请求*/
  721. $.post(
  722. huayi.config.callcenter_url +
  723. "WorkOrder/SubmitWorkOrder", {
  724. ids: str,
  725. token: $.cookie("token"),
  726. },
  727. function (result) {
  728. result = JSON.parse(result);
  729. if (result.state.toLowerCase() == "success") {
  730. layer.msg("提交成功");
  731. load();
  732. }
  733. }
  734. );
  735. }
  736. );
  737. }
  738. //交办
  739. function jb(str) {
  740. layer.open({
  741. type: 2,
  742. content: "../CommonHtml/JiaoBan.html?wid=" + str, //iframe的url,no代表不显示滚动条
  743. title: "工单交办",
  744. area: ["87%", "80%"], //宽高
  745. });
  746. }
  747. //领导批示
  748. function lader(str) {
  749. layer.open({
  750. type: 2,
  751. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  752. title: "领导批示",
  753. area: ["60%", "80%"], //宽高
  754. });
  755. }
  756. //市长批示
  757. function city(str) {
  758. layer.open({
  759. type: 2,
  760. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  761. title: "领导批示",
  762. area: ["60%", "80%"], //宽高
  763. });
  764. }
  765. //办理
  766. function bl(str) {
  767. layer.open({
  768. type: 2,
  769. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  770. title: "办理工单",
  771. area: ["60%", "80%"], //宽高
  772. });
  773. }
  774. //督办
  775. function Supervision(str) {
  776. layer.open({
  777. type: 2,
  778. content: "../CommonHtml/Supervision_.html?wid=" +
  779. str +
  780. "&type=1", //iframe的url,no代表不显示滚动条
  781. title: "督办",
  782. area: ["60%", "80%"], //宽高
  783. });
  784. }
  785. //督查
  786. function Supervision_(str) {
  787. layer.open({
  788. type: 2,
  789. content: "../CommonHtml/Supervision_.html?wid=" +
  790. str +
  791. "&type=2", //iframe的url,no代表不显示滚动条
  792. title: "监察",
  793. area: ["60%", "80%"], //宽高
  794. });
  795. }
  796. //强制结案
  797. function StrongLawsuit(str) {
  798. layer.open({
  799. type: 2,
  800. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  801. title: "强制结案",
  802. area: ["60%", "80%"], //宽高
  803. });
  804. }
  805. //回退BackDtail
  806. function BackDtail(str) {
  807. layer.open({
  808. type: 2,
  809. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  810. title: "工单回退",
  811. area: ["60%", "80%"], //宽高
  812. });
  813. }
  814. //查收
  815. function cs(str) {
  816. layer.confirm(
  817. "确定要查收?", {
  818. btn: ["是", "否"], //按钮
  819. },
  820. function () {
  821. $.post(
  822. huayi.config.callcenter_url +
  823. "WorkOrder/ReceiveWorkOrder", {
  824. workorderid: str,
  825. token: $.cookie("token"),
  826. },
  827. function (result) {
  828. result = JSON.parse(result);
  829. if (result.state.toLowerCase() == "success") {
  830. layer.msg("查收成功");
  831. load();
  832. }
  833. }
  834. );
  835. }
  836. );
  837. }
  838. //收回
  839. function sh(str) {
  840. layer.confirm(
  841. "确定要回收?", {
  842. btn: ["是", "否"], //按钮
  843. },
  844. function () {
  845. $.post(
  846. huayi.config.callcenter_url +
  847. "WorkOrder/TakeBackWorkOrder", {
  848. workorderid: str,
  849. token: $.cookie("token"),
  850. },
  851. function (result) {
  852. result = JSON.parse(result);
  853. if (result.state.toLowerCase() == "success") {
  854. layer.msg("回收");
  855. load();
  856. }
  857. }
  858. );
  859. }
  860. );
  861. }
  862. //强制回收
  863. function recycles() {
  864. layer.confirm("确定要强制退回吗?", {
  865. btn: ["是", "否"], //按钮
  866. });
  867. }
  868. //退回申请
  869. function th(str) {
  870. layer.open({
  871. type: 2,
  872. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  873. title: "申请退回工单",
  874. area: ["60%", "80%"], //宽高
  875. });
  876. }
  877. //审核退回申请
  878. function shth(str) {
  879. layer.open({
  880. type: 2,
  881. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  882. title: "审核退回申请",
  883. area: ["60%", "80%"], //宽高
  884. });
  885. }
  886. //办理
  887. // function th(str) {
  888. // layer.open({
  889. // type: 2,
  890. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  891. // title: '办理工单',
  892. // area: ['35%', '30%'], //宽高
  893. // });
  894. // }
  895. //申请延时
  896. function ys(str) {
  897. layer.open({
  898. type: 2,
  899. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  900. title: "申请延时",
  901. area: ["60%", "80%"], //宽高
  902. });
  903. }
  904. //审核申请延时
  905. function shys(str) {
  906. layer.open({
  907. type: 2,
  908. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  909. title: "审核延时申请",
  910. area: ["60%", "80%"], //宽高
  911. });
  912. }
  913. //诉求回访
  914. function hf(str) {
  915. layer.open({
  916. type: 2,
  917. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  918. title: "工单回访",
  919. area: ["60%", "80%"], //宽高
  920. });
  921. }
  922. //重办工单
  923. function cb(str) {
  924. layer.open({
  925. type: 2,
  926. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  927. title: "重办工单",
  928. area: ["60%", "80%"], //宽高
  929. });
  930. }
  931. //结案
  932. function Lawsuit(str) {
  933. layer.open({
  934. type: 2,
  935. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  936. title: "诉求单结案",
  937. area: ["60%", "80%"], //宽高
  938. });
  939. }
  940. $(".Appeal").click(function () {
  941. layer.open({
  942. type: 2,
  943. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  944. title: "新增诉求",
  945. area: ["85%", "80%"], //宽高
  946. });
  947. });
  948. //上传文件
  949. function upload() {
  950. if (document.getElementById("upFile").files.length > 0) {
  951. var formData = new FormData();
  952. formData.append(
  953. "upFile",
  954. document.getElementById("upFile").files[0]
  955. );
  956. formData.append("token", $.cookie("token"));
  957. $.ajax({
  958. url: huayi.config.callcenter_url +
  959. "/WorkOrder/UploadFile",
  960. type: "POST",
  961. data: formData,
  962. /**
  963. *必须false才会自动加上正确的Content-Type
  964. */
  965. contentType: false,
  966. /**
  967. * 必须false才会避开jQuery对 formdata 的默认处理
  968. * XMLHttpRequest会对 formdata 进行正确的处理
  969. */
  970. processData: false,
  971. success: function (result) {
  972. document.getElementById(
  973. "upFile"
  974. ).outerHTML = document.getElementById(
  975. "upFile"
  976. ).outerHTML;
  977. $("#upFile").change(function () {
  978. upload();
  979. });
  980. var r = $.parseJSON(result);
  981. if (r.state.toLowerCase() == "success") {
  982. $(".fjnr").text(r.data);
  983. $("#scfj").show();
  984. }
  985. },
  986. });
  987. } else {
  988. layer.confirm("请上传文件!", {
  989. btn: ["确定"],
  990. });
  991. }
  992. }
  993. //来源
  994. function LY(obj) {
  995. obj.empty();
  996. obj.append(
  997. '<option selected="selected" value="">请选择</option>'
  998. );
  999. $.getJSON(
  1000. huayi.config.callcenter_url +
  1001. "Dictionary/GetDicValueListById", {
  1002. token: $.cookie("token"),
  1003. id: 1,
  1004. },
  1005. function (data) {
  1006. if (data.state.toLowerCase() == "success") {
  1007. var content = data.data;
  1008. $(content).each(function (i, n) {
  1009. $(
  1010. "<option value='" +
  1011. n.F_ValueId +
  1012. "'>" +
  1013. n.F_Value +
  1014. "</option>"
  1015. ).appendTo(obj);
  1016. });
  1017. }
  1018. }
  1019. );
  1020. }
  1021. //类别
  1022. function LB(obj) {
  1023. obj.empty();
  1024. obj.append(
  1025. '<option selected="selected" value="">请选择</option>'
  1026. );
  1027. $.getJSON(
  1028. huayi.config.callcenter_url +
  1029. "Dictionary/GetDicValueListById", {
  1030. token: $.cookie("token"),
  1031. id: 2,
  1032. },
  1033. function (data) {
  1034. if (data.state.toLowerCase() == "success") {
  1035. var content = data.data;
  1036. $(content).each(function (i, n) {
  1037. $(
  1038. "<option value='" +
  1039. n.F_ValueId +
  1040. "'>" +
  1041. n.F_Value +
  1042. "</option>"
  1043. ).appendTo(obj);
  1044. });
  1045. }
  1046. }
  1047. );
  1048. }
  1049. // 主题
  1050. function ZT(obj) {
  1051. obj.empty();
  1052. obj.append(
  1053. '<option selected="selected" value="">请选择</option>'
  1054. );
  1055. $.getJSON(
  1056. huayi.config.callcenter_url +
  1057. "Dictionary/GetDicValueListById", {
  1058. token: $.cookie("token"),
  1059. id: 3,
  1060. },
  1061. function (data) {
  1062. if (data.state.toLowerCase() == "success") {
  1063. var content = data.data;
  1064. $(content).each(function (i, n) {
  1065. $(
  1066. "<option value='" +
  1067. n.F_ValueId +
  1068. "'>" +
  1069. n.F_Value +
  1070. "</option>"
  1071. ).appendTo(obj);
  1072. });
  1073. }
  1074. }
  1075. );
  1076. }
  1077. function tree() {
  1078. $.get(
  1079. huayi.config.callcenter_url + "Department/GetDeptList", {
  1080. token: $.cookie("token"),
  1081. // "pid": pid
  1082. },
  1083. function (result) {
  1084. result = $.parseJSON(result);
  1085. $.fn.zTree.init(
  1086. $("#addTreeDemo"),
  1087. setting1,
  1088. result.data
  1089. ); //实例化树形图
  1090. }
  1091. );
  1092. }
  1093. var setting1 = {
  1094. data: {
  1095. key: {
  1096. name: "F_DeptName",
  1097. },
  1098. simpleData: {
  1099. enable: true,
  1100. idKey: "F_DeptId",
  1101. pIdKey: "F_PartentId",
  1102. rootPId: 0,
  1103. },
  1104. },
  1105. callback: {
  1106. onClick: zTreeOnClick,
  1107. },
  1108. };
  1109. function zTreeOnClick(event, treeId, treeNode) {
  1110. if (treeNode.level >= 1) {
  1111. $(".inps").val(treeNode.F_DeptName);
  1112. $("#PID").val(treeNode.F_DeptId);
  1113. $("#Dpment").val(treeNode.F_DeptName);
  1114. $(".Cleans").show();
  1115. }
  1116. }
  1117. $(".exportFile").click(function () {
  1118. var usercode_ = $("#ZX").val(); //坐席
  1119. if (usercode_ != null) {
  1120. $(usercode_).each(function (i, n) {
  1121. var obj1 = "";
  1122. obj1 = n + ",";
  1123. usercodeID += obj1;
  1124. });
  1125. } else {
  1126. usercodeID = "";
  1127. }
  1128. // 调度员
  1129. var ddusercodeID = "";
  1130. var ddusercode_ = $("#yardman").val(); //坐席
  1131. if (ddusercode_ != null) {
  1132. $(ddusercode_).each(function (i, n) {
  1133. var obj2 = "";
  1134. obj2 = n + ",";
  1135. ddusercodeID += obj2;
  1136. });
  1137. } else {
  1138. ddusercodeID = "";
  1139. }
  1140. // var isproresult = 2 // 已办未果
  1141. var key = $("#key").val() //=关键字
  1142. var tel = $("#tel").val() //=客户电话
  1143. var name = $("#name").val() //=客户名称
  1144. var usercode = usercodeID //=坐席工号
  1145. var ddusercode = ddusercodeID
  1146. var source = $("#source").val() //=来源&
  1147. var starttime = $("#starttime").val() && $("#starttime").val().split(" ~ ")[0] //=开始时间
  1148. var endtime = $("#starttime").val() && $("#starttime").val().split(" ~ ")[1] //=结束时间
  1149. var deptid = $("#PID").val()
  1150. var type = $("#type").val() //=工单类型
  1151. var dealtype = $("#dealtype").val()
  1152. var sourcearea = $("#sourceAreas").val() //区域
  1153. var workid = $("#wids").val()
  1154. var state = "" //=工单状态
  1155. var tab = 4
  1156. var keyid = $("#keyid").val() //=关键词id
  1157. var url = huayi.config.callcenter_url + "WorkOrder/GetDWDealList?token=" + $.cookie("token");
  1158. url += "&workid=" + workid + "&state=" + state + "&tab=" + tab + "&type=" + type + "&key=" + key +
  1159. "&tel=" + tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode +
  1160. "&keyid=" + keyid + "&source=" + source + "&starttime=" + starttime + "&endtime=" + endtime +
  1161. "&deptid=" + deptid + "&sourcearea=" + sourcearea + "&dealtype=" + dealtype + "&isdc=1";
  1162. window.location.href = url;
  1163. })
  1164. </script>
  1165. </body>
  1166. </html>