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WorkYSQYS.html 44KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>已申请延时</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  8. <script src="../Script/Common/huayi.config.js"></script>
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <style>
  12. #sqzx th {
  13. padding: 5px 8px 5px 0;
  14. text-align: right;
  15. }
  16. .select {
  17. width: 150px;
  18. background-color: #fff;
  19. background-image: none;
  20. border: 1px solid #ccc;
  21. border-radius: 1px;
  22. color: inherit;
  23. padding: 6px 12px;
  24. }
  25. #sex {
  26. background-color: #fff;
  27. background-image: none;
  28. border: 1px solid #ccc;
  29. border-radius: 1px;
  30. color: inherit;
  31. padding: 6px 12px;
  32. }
  33. input {
  34. background-color: #fff;
  35. background-image: none;
  36. border: 1px solid #ccc;
  37. border-radius: 1px;
  38. color: inherit;
  39. padding: 6px 12px;
  40. }
  41. #sqzx td {
  42. padding: 6px 0 5px 10px;
  43. }
  44. .lxr ul li {
  45. float: left;
  46. list-style: none;
  47. width: 30%;
  48. margin-bottom: 5px;
  49. padding-top: 10px;
  50. }
  51. .clearFix:after {
  52. content: "";
  53. display: block;
  54. clear: both;
  55. }
  56. .form-group {
  57. padding-left: 40px;
  58. margin-bottom: 0;
  59. }
  60. textarea {
  61. height: 70px;
  62. border: 1px solid #ccc;
  63. border-radius: 1px;
  64. width: 50%;
  65. resize: none;
  66. }
  67. .textarea_box {
  68. margin-top: 10px;
  69. }
  70. .box_content {
  71. border-bottom: 1px solid #ccc;
  72. }
  73. .tj_content {
  74. border: 1px solid #e6e6e6;
  75. border-radius: 5px;
  76. }
  77. .t-shade {
  78. position: fixed;
  79. top: 0;
  80. left: 0;
  81. width: 100%;
  82. background: rgba(0, 0, 0, 0.48);
  83. z-index: 10004;
  84. display: none;
  85. }
  86. .lyxz .shade_k {
  87. z-index: 10005;
  88. width: 40%;
  89. left: 30%;
  90. margin: 20% auto;
  91. position: absolute;
  92. background-color: #fff;
  93. box-shadow: 1px 1px 50px rgba(0, 0, 0, 0.3);
  94. border-radius: 5px;
  95. }
  96. .shade_title {
  97. padding: 0 80px 0 20px;
  98. height: 42px;
  99. line-height: 42px;
  100. border-bottom: 1px solid #eee;
  101. font-size: 16px;
  102. color: #ffffff;
  103. overflow: hidden;
  104. background-color: #00a1cb;
  105. border-radius: 2px 2px 0 0;
  106. position: relative;
  107. border-top-left-radius: 5px;
  108. border-top-right-radius: 5px;
  109. }
  110. .cx {
  111. display: block;
  112. }
  113. .setwin {
  114. position: absolute;
  115. right: 15px;
  116. top: 5px;
  117. font-size: 0;
  118. line-height: initial;
  119. }
  120. .setwin a {
  121. position: relative;
  122. width: 16px;
  123. height: 16px;
  124. font-size: 20px;
  125. color: #fff;
  126. }
  127. .xg i {
  128. font-size: 16px;
  129. }
  130. .hidens {
  131. display: none;
  132. }
  133. .Min-width {
  134. width: 150px;
  135. }
  136. .hidens {
  137. display: none;
  138. }
  139. .inpBox {
  140. border: 1px solid #cccccc;
  141. height: 31px;
  142. width: 220px;
  143. display: inline-block;
  144. position: relative;
  145. vertical-align: middle;
  146. position: absolute;
  147. left: 0px;
  148. top: 0px;
  149. z-index: 111;
  150. }
  151. .selDpart1 {
  152. position: absolute;
  153. left: 0px;
  154. top: 30px;
  155. z-index: 11111;
  156. width: 220px;
  157. line-height: 30px;
  158. background: #ffffff;
  159. display: none;
  160. }
  161. #sponsor {
  162. width: 218px;
  163. border: 1px solid #00a1cb;
  164. margin: 0;
  165. padding: 0;
  166. list-style: none;
  167. max-height: 212px;
  168. overflow-x: hidden;
  169. overflow-y: scroll;
  170. }
  171. #sponsor li {
  172. margin: 0;
  173. padding-left: 10px;
  174. width: 220px;
  175. height: 30px;
  176. line-height: 30px;
  177. list-style: none;
  178. }
  179. #sponsor li:hover {
  180. background: #00a1cb;
  181. }
  182. .addTree {
  183. background: #fff;
  184. position: absolute;
  185. width: 100%;
  186. border: 1px solid darkgrey;
  187. right: 0;
  188. top: 29px;
  189. display: none;
  190. z-index: 222;
  191. }
  192. .xl {
  193. display: inline-block;
  194. background: url(../../img/dropDown.png) no-repeat;
  195. height: 100%;
  196. background-position: center center;
  197. width: 20px;
  198. position: absolute;
  199. right: 0;
  200. top: 0px;
  201. /* background-color: #f7bc8b; */
  202. cursor: pointer;
  203. }
  204. .ztree li span {
  205. border: none;
  206. padding: 0;
  207. }
  208. .inps {
  209. width: 217px;
  210. height: 24px;
  211. outline: none;
  212. border: 0;
  213. border-image-width: 0;
  214. padding: 0;
  215. padding-left: 3px;
  216. }
  217. .xl {
  218. display: inline-block;
  219. background: url(../img/dropDown.png) no-repeat;
  220. height: 100%;
  221. background-position: center center;
  222. width: 20px;
  223. position: absolute;
  224. right: 0;
  225. top: 0px;
  226. /* background-color: #f7bc8b; */
  227. cursor: pointer;
  228. }
  229. .Cleans {
  230. display: inline-block;
  231. width: 20px;
  232. position: absolute;
  233. right: 21px;
  234. top: 5px;
  235. display: none;
  236. }
  237. </style>
  238. </head>
  239. <body class="gray-bg">
  240. <div class="wrapper wrapper-content animated fadeInRight">
  241. <div class="daoHang clearfix">
  242. <div class="dhLeft">
  243. <sapn>
  244. <i class="syIcon"></i>位置:
  245. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  246. <a href="javaScript:;">办理单位</a>&gt;
  247. <a href="" class="nowPosition">已申请延时</a>
  248. </sapn>
  249. </div>
  250. <div class="dhRight">
  251. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  252. </div>
  253. </div>
  254. <div style="padding: 10px" class="tj_content clearFix">
  255. <div style="padding: 10px" class="tj_content clearFix">
  256. <div>
  257. <span>【搜索信息】</span>
  258. <div class="box_content">
  259. <table id="sqzx" style="width: 100%" border="0" cellspacing="0" cellpadding="0">
  260. <tr>
  261. <th>事项编号:</th>
  262. <td>
  263. <input type="text" placeholder="输入工单号" id="wids" class="Min-width" />
  264. </td>
  265. <th>来电号码:</th>
  266. <td>
  267. <input type="text" id="tel" class="Min-width" />
  268. </td>
  269. <th>时间:</th>
  270. <td>
  271. <input type="text" id="starttime" class="laydate-icon Min-width"
  272. style="height: 32px" />&nbsp;——&nbsp;<input type="text" id="endtime"
  273. class="laydate-icon Min-width" style="height: 32px" />
  274. </td>
  275. </tr>
  276. <tr>
  277. <th>关键字:</th>
  278. <td>
  279. <input type="text" placeholder="输入关键字" id="key" class="Min-width" />
  280. </td>
  281. <th>区域:</th>
  282. <td>
  283. <select name="" id="sourceAreas" class="select"></select>
  284. </td>
  285. <th>工单状态:</th>
  286. <td>
  287. <select name="" id="state" class="select">
  288. <option selected="selected" value="">
  289. 请选择
  290. </option>
  291. <option value="0">新工单</option>
  292. <option value="1">待交办</option>
  293. <option value="2">待查收</option>
  294. <option value="3">
  295. 退回审核中
  296. </option>
  297. <option value="4">办理中</option>
  298. <option value="5">
  299. 延时审核中
  300. </option>
  301. <option value="6">已办理</option>
  302. <option value="7">已回访</option>
  303. <option value="8">重办中</option>
  304. <option value="9">已结案</option>
  305. </select>
  306. </td>
  307. <th>工单来源:</th>
  308. <td>
  309. <select class="select_" id="source"></select>
  310. </td>
  311. </tr>
  312. <tr>
  313. <!-- <th>主题词:</th>
  314. <td>
  315. <select id="keyid" name="" class="select"></select>
  316. </td> -->
  317. <th>类型:</th>
  318. <td>
  319. <select class="select_" id="type"></select>
  320. </td>
  321. <th>来电人:</th>
  322. <td>
  323. <input type="text" id="name" class="Min-width" />
  324. </td>
  325. </tr>
  326. <tr>
  327. <th>坐席:</th>
  328. <td>
  329. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  330. data-live-search="true">
  331. <option value="">请选择坐席</option>
  332. </select>
  333. </td>
  334. <th>审核员:</th>
  335. <td>
  336. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  337. multiple data-live-search="true">
  338. <option value="">
  339. 请选择调度员
  340. </option>
  341. </select>
  342. </td>
  343. <th>承办单位:</th>
  344. <td style="position: relative">
  345. <div class="inpBox">
  346. <input type="text" class="inps" onkeyup="darptSearch()" />
  347. <i class="Cleans fa fa-close"></i>
  348. <i class="xl xl_one"></i>
  349. <div class="addTree xlAdd">
  350. <ul id="addTreeDemo" class="ztree"></ul>
  351. </div>
  352. </div>
  353. <div class="selDpart1">
  354. <ul id="sponsor"></ul>
  355. </div>
  356. </td>
  357. <th></th>
  358. <td style="text-align: center">
  359. <botton class="btns Seach">搜索</botton>
  360. <botton class="btns exportFile">导出</botton>
  361. </td>
  362. </tr>
  363. </table>
  364. </div>
  365. </div>
  366. <ul class="nav nav-tabs ul_tab" role="tablist">
  367. <li class="active">
  368. <a>正在办理</a>
  369. </li>
  370. <li>
  371. <a>已办理</a>
  372. </li>
  373. </ul>
  374. <div>
  375. <div style="width: 100%; padding: 10px">
  376. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  377. data-pagination="true">
  378. <thead>
  379. <tr>
  380. <th data-checkbox="true"></th>
  381. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  382. 工单单号
  383. </th>
  384. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  385. 诉求标题
  386. </th>
  387. <th data-field="DeptName" data-align="center">
  388. 承办单位
  389. </th>
  390. <th data-field="OtherDeptName" data-align="center">
  391. 协办单位
  392. </th>
  393. <!-- <th data-field="UserName" data-align="center">
  394. 受理人
  395. </th> -->
  396. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  397. 办理状态
  398. </th>
  399. <!--<th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>-->
  400. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  401. 时限
  402. </th>
  403. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  404. 办理时限
  405. </th>
  406. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  407. 操作
  408. </th>
  409. </tr>
  410. </thead>
  411. <tbody class="list"></tbody>
  412. </table>
  413. </div>
  414. </div>
  415. </div>
  416. </div>
  417. <!--下载框-->
  418. <div class="t-shade lyxz">
  419. <div class="shade_k">
  420. <div class="shade_title">
  421. <span>录音播放与下载<srong class="cknum"></srong></span>
  422. <span class="setwin gbly"><a>x</a></span>
  423. </div>
  424. <div class="shade_content">
  425. <div class="Ly_box audiojs"></div>
  426. </div>
  427. </div>
  428. </div>
  429. <input type="hidden" id="PID" />
  430. <input type="hidden" id="Dpment" />
  431. </div>
  432. <script src="../js/bootstrap-select.js"></script>
  433. <script src="../css/laydate/laydate.js"></script>
  434. <script src="../My97DatePicker/WdatePicker.js"></script>
  435. <script src="../js/zTree/jquery.ztree.core.js"></script>
  436. <script src="../js/search/screen.js"></script>
  437. <script>
  438. var tabindex = 0;
  439. $(document).ready(function () {
  440. load();
  441. laydate.skin("blue");
  442. laydate({
  443. elem: "#starttime",
  444. event: "focus",
  445. });
  446. laydate({
  447. elem: "#endtime",
  448. event: "focus",
  449. });
  450. $('.ul_tab li').click(function () {
  451. $(this).parent().find("li").removeClass("active");
  452. $(this).addClass("active");
  453. tabindex = $(this).index();
  454. load();
  455. })
  456. });
  457. //关闭录音弹出
  458. $(".gbly").click(function () {
  459. $(".lyxz").removeClass("cx");
  460. $("audio")[0].pause();
  461. });
  462. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  463. $(".success").removeClass("success"); //去除之前选中的行的,选中样式
  464. $(ele).addClass("success"); //添加当前选中的 success样式用于区别
  465. });
  466. //获取查询信息
  467. function load() {
  468. //坐席
  469. var usercodeID = "";
  470. var usercode_ = $("#ZX").val(); //坐席
  471. if (usercode_ != null) {
  472. $(usercode_).each(function (i, n) {
  473. var obj1 = "";
  474. obj1 = n + ",";
  475. usercodeID += obj1;
  476. });
  477. } else {
  478. usercodeID = "";
  479. }
  480. // 调度员
  481. var ddusercodeID = "";
  482. var ddusercode_ = $("#yardman").val(); //坐席
  483. if (ddusercode_ != null) {
  484. $(ddusercode_).each(function (i, n) {
  485. var obj2 = "";
  486. obj2 = n + ",";
  487. ddusercodeID += obj2;
  488. });
  489. } else {
  490. ddusercodeID = "";
  491. }
  492. //先销毁表格
  493. $("#orderlist").bootstrapTable("destroy");
  494. //初始化表格,动态从服务器加载数据
  495. $("#orderlist").bootstrapTable({
  496. method: "get", //使用get请求到服务器获取数据
  497. url: huayi.config.callcenter_url + "WorkOrder/GetDWDealList", //获取数据的Servlet地址
  498. contentType: "application/x-www-form-urlencoded",
  499. striped: true, //表格显示条纹
  500. pagination: true, //启动分页
  501. pageSize: 10, //每页显示的记录数
  502. pageNumber: 1, //当前第几页
  503. pageList: [10, 20, 50, 100], //记录数可选列表
  504. search: false, //是否启用查询
  505. showColumns: false, //显示下拉框勾选要显示的列
  506. showRefresh: false, //显示刷新按钮
  507. sidePagination: "server", //表示服务端请求
  508. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  509. //设置为limit可以获取limit, offset, search, sort, order
  510. queryParamsType: "undefined",
  511. queryParams: function queryParams(params) {
  512. //设置查询参数
  513. var param = {
  514. page: params.pageNumber,
  515. pagesize: params.pageSize,
  516. workid: $("#wids").val(),
  517. state: $("#state").val(), //=工单状态
  518. type: $("#type").val(), //=工单类型
  519. bigtype: $("#bigtype").val(), //=大类别
  520. smalltype: $("#smalltype").val(), //=小类别
  521. key: $("#key").val(), //=关键字
  522. tel: $("#tel").val(), //=客户电话
  523. name: $("#name").val(), //=客户名称
  524. usercode: usercodeID, //=坐席工号
  525. ddusercode: ddusercodeID,
  526. keyid: $("#keyid").val(), //=关键词id
  527. source: $("#source").val(), //=来源&
  528. starttime: $("#starttime").val(), //=开始时间
  529. endtime: $("#endtime").val(), //=结束时间
  530. deptid: $("#PID").val(),
  531. type: $("#type").val(),
  532. tab: 3, //待处理
  533. sourcearea: $("#sourceAreas").val(), //区域
  534. blstate: tabindex,
  535. token: $.cookie("token"),
  536. };
  537. return param;
  538. },
  539. onLoadSuccess: function (data) {
  540. //加载成功时执行
  541. // layer.msg("加载成功");
  542. //console.log(data);
  543. },
  544. onLoadError: function () {
  545. //加载失败时执行
  546. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  547. },
  548. });
  549. }
  550. //状态
  551. function States(val, row) {
  552. var html = "";
  553. switch (val + "") {
  554. case "0":
  555. html = "新工单";
  556. if (row.F_IsReturn == 1) {
  557. html = "新工单(回退)";
  558. }
  559. break;
  560. case "1":
  561. html = "待交办";
  562. break;
  563. case "2":
  564. html = '<span style="color:#FF0000;">待查收</span>';
  565. break;
  566. case "3":
  567. html = "退回审核中";
  568. break;
  569. case "4":
  570. html = "办理中";
  571. break;
  572. case "5":
  573. html = "延时审核";
  574. break;
  575. case "6":
  576. html = "待审核";
  577. break;
  578. case "7":
  579. html = "已回访";
  580. break;
  581. case "8":
  582. html = "重办中";
  583. break;
  584. case "9":
  585. html = "已结案";
  586. break;
  587. case "10":
  588. html = "待审核";
  589. break;
  590. case "11":
  591. html = "重办待交办";
  592. break;
  593. case "12":
  594. html = "待审核";
  595. break;
  596. case "13":
  597. html = "待督办";
  598. break;
  599. }
  600. return html;
  601. }
  602. //时限
  603. function OverTime(val, row) {
  604. if (val == 1) {
  605. return (
  606. '<div class="" style="cursor: pointer;">' +
  607. '<span class="Greens">' +
  608. row.GapTime +
  609. "</span>" +
  610. "</div>"
  611. );
  612. } else if (val == 2) {
  613. return (
  614. '<div class="" style="cursor: pointer;">' +
  615. '<span class="Yellows">' +
  616. row.GapTime +
  617. "</span>" +
  618. "</div>"
  619. );
  620. } else if (val == 3) {
  621. return (
  622. '<div class="" style="cursor: pointer;">' +
  623. '<span class="Reds">' +
  624. row.GapTime +
  625. "</span>" +
  626. "</div>"
  627. );
  628. }
  629. }
  630. //办理时限
  631. function BanTime(val) {
  632. if (val) {
  633. var time = val.substring(0, val.indexOf(" "));
  634. return (
  635. '<div class="" style="cursor: pointer;">' +
  636. "<span>" +
  637. time +
  638. "</span>" +
  639. "</div>"
  640. );
  641. }
  642. }
  643. //音频
  644. function setCode(val) {
  645. if (val) {
  646. return (
  647. '<div class="imgs" style="cursor: pointer;">' +
  648. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  649. val +
  650. '" />' +
  651. "</div>"
  652. );
  653. } else {
  654. return "";
  655. }
  656. }
  657. function View(val, row) {
  658. return '<div class="imgs" ><a class="" index="' + row.CreateUser +
  659. '" onclick= ckxq("' + row.F_WorkOrderId + '") >' + val + '</a></div>';
  660. }
  661. function GetCont(val) {
  662. if (val) {
  663. var str = "<div ";
  664. if (val.length > 10) {
  665. str = str + ' title="' + val + '" ';
  666. val = val.substr(0, 10) + "...";
  667. }
  668. return str + ">" + val + "</div>";
  669. } else {
  670. return "";
  671. }
  672. }
  673. //操作
  674. function Dispose(val, row) {
  675. var Rows = row.Buttons;
  676. var html = "";
  677. for (var i = 0; i < Rows.length; i++) {
  678. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  679. if (html1) {
  680. html1 = html1.replace("data", val);
  681. }
  682. html += html1;
  683. }
  684. return html;
  685. }
  686. //查看详情
  687. function ckxq(str) {
  688. layer.open({
  689. type: 2,
  690. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  691. title: "工单详情",
  692. area: ["100%", "100%"], //宽高
  693. });
  694. }
  695. //编辑
  696. function bj(str) {
  697. layer.open({
  698. type: 2,
  699. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  700. title: "编辑工单",
  701. area: ["96%", "80%"], //宽高
  702. });
  703. }
  704. //删除
  705. function move(str) {
  706. layer.confirm(
  707. "确定删除工单?", {
  708. btn: ["是", "否"], //按钮
  709. },
  710. function () {
  711. $.post(
  712. huayi.config.callcenter_url +
  713. "WorkOrder/DelWorkOrder", {
  714. ids: str,
  715. token: $.cookie("token"),
  716. },
  717. function (result) {
  718. result = JSON.parse(result);
  719. if (result.state.toLowerCase() == "success") {
  720. layer.msg("删除成功");
  721. load();
  722. }
  723. }
  724. );
  725. }
  726. );
  727. }
  728. //提交
  729. function tj(str) {
  730. layer.confirm(
  731. "确定要提交工单么?", {
  732. btn: ["确定", "取消"], //按钮
  733. },
  734. function () {
  735. //请求后台数据
  736. /*发送请求*/
  737. $.post(
  738. huayi.config.callcenter_url +
  739. "WorkOrder/SubmitWorkOrder", {
  740. ids: str,
  741. token: $.cookie("token"),
  742. },
  743. function (result) {
  744. result = JSON.parse(result);
  745. if (result.state.toLowerCase() == "success") {
  746. layer.msg("提交成功");
  747. load();
  748. }
  749. }
  750. );
  751. }
  752. );
  753. }
  754. //交办
  755. function jb(str) {
  756. layer.open({
  757. type: 2,
  758. content: "../CommonHtml/JiaoBan.html?wid=" + str, //iframe的url,no代表不显示滚动条
  759. title: "工单交办",
  760. area: ["87%", "80%"], //宽高
  761. });
  762. }
  763. //领导批示
  764. function lader(str) {
  765. layer.open({
  766. type: 2,
  767. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  768. title: "领导批示",
  769. area: ["60%", "80%"], //宽高
  770. });
  771. }
  772. //市长批示
  773. function city(str) {
  774. layer.open({
  775. type: 2,
  776. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  777. title: "领导批示",
  778. area: ["60%", "80%"], //宽高
  779. });
  780. }
  781. //办理
  782. function bl(str) {
  783. layer.open({
  784. type: 2,
  785. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  786. title: "办理工单",
  787. area: ["60%", "80%"], //宽高
  788. });
  789. }
  790. //督办
  791. function Supervision(str) {
  792. layer.open({
  793. type: 2,
  794. content: "../CommonHtml/Supervision_.html?wid=" +
  795. str +
  796. "&type=1", //iframe的url,no代表不显示滚动条
  797. title: "督办",
  798. area: ["60%", "80%"], //宽高
  799. });
  800. }
  801. //督查
  802. function Supervision_(str) {
  803. layer.open({
  804. type: 2,
  805. content: "../CommonHtml/Supervision_.html?wid=" +
  806. str +
  807. "&type=2", //iframe的url,no代表不显示滚动条
  808. title: "监察",
  809. area: ["60%", "80%"], //宽高
  810. });
  811. }
  812. //强制结案
  813. function StrongLawsuit(str) {
  814. layer.open({
  815. type: 2,
  816. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  817. title: "强制结案",
  818. area: ["60%", "80%"], //宽高
  819. });
  820. }
  821. //回退BackDtail
  822. function BackDtail(str) {
  823. layer.open({
  824. type: 2,
  825. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  826. title: "工单回退",
  827. area: ["60%", "80%"], //宽高
  828. });
  829. }
  830. //查收
  831. function cs(str) {
  832. layer.confirm(
  833. "确定要查收?", {
  834. btn: ["是", "否"], //按钮
  835. },
  836. function () {
  837. $.post(
  838. huayi.config.callcenter_url +
  839. "WorkOrder/ReceiveWorkOrder", {
  840. workorderid: str,
  841. token: $.cookie("token"),
  842. },
  843. function (result) {
  844. result = JSON.parse(result);
  845. if (result.state.toLowerCase() == "success") {
  846. layer.msg("查收成功");
  847. load();
  848. }
  849. }
  850. );
  851. }
  852. );
  853. }
  854. //收回
  855. function sh(str) {
  856. layer.confirm(
  857. "确定要回收?", {
  858. btn: ["是", "否"], //按钮
  859. },
  860. function () {
  861. $.post(
  862. huayi.config.callcenter_url +
  863. "WorkOrder/TakeBackWorkOrder", {
  864. workorderid: str,
  865. token: $.cookie("token"),
  866. },
  867. function (result) {
  868. result = JSON.parse(result);
  869. if (result.state.toLowerCase() == "success") {
  870. layer.msg("回收");
  871. load();
  872. }
  873. }
  874. );
  875. }
  876. );
  877. }
  878. //强制回收
  879. function recycles() {
  880. layer.confirm("确定要强制退回吗?", {
  881. btn: ["是", "否"], //按钮
  882. });
  883. }
  884. //退回申请
  885. function th(str) {
  886. layer.open({
  887. type: 2,
  888. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  889. title: "申请退回工单",
  890. area: ["60%", "80%"], //宽高
  891. });
  892. }
  893. //审核退回申请
  894. function shth(str) {
  895. layer.open({
  896. type: 2,
  897. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  898. title: "审核退回申请",
  899. area: ["60%", "80%"], //宽高
  900. });
  901. }
  902. //办理
  903. // function th(str) {
  904. // layer.open({
  905. // type: 2,
  906. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  907. // title: '办理工单',
  908. // area: ['35%', '30%'], //宽高
  909. // });
  910. // }
  911. //申请延时
  912. function ys(str) {
  913. layer.open({
  914. type: 2,
  915. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  916. title: "申请延时",
  917. area: ["60%", "80%"], //宽高
  918. });
  919. }
  920. //审核申请延时
  921. function shys(str) {
  922. layer.open({
  923. type: 2,
  924. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  925. title: "审核延时申请",
  926. area: ["60%", "80%"], //宽高
  927. });
  928. }
  929. //诉求回访
  930. function hf(str) {
  931. layer.open({
  932. type: 2,
  933. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  934. title: "工单回访",
  935. area: ["60%", "80%"], //宽高
  936. });
  937. }
  938. //重办工单
  939. function cb(str) {
  940. layer.open({
  941. type: 2,
  942. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  943. title: "重办工单",
  944. area: ["60%", "80%"], //宽高
  945. });
  946. }
  947. //结案
  948. function Lawsuit(str) {
  949. layer.open({
  950. type: 2,
  951. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  952. title: "诉求单结案",
  953. area: ["60%", "80%"], //宽高
  954. });
  955. }
  956. $(".Appeal").click(function () {
  957. layer.open({
  958. type: 2,
  959. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  960. title: "新增诉求",
  961. area: ["85%", "80%"], //宽高
  962. });
  963. });
  964. //上传文件
  965. function upload() {
  966. if (document.getElementById("upFile").files.length > 0) {
  967. var formData = new FormData();
  968. formData.append(
  969. "upFile",
  970. document.getElementById("upFile").files[0]
  971. );
  972. formData.append("token", $.cookie("token"));
  973. $.ajax({
  974. url: huayi.config.callcenter_url +
  975. "/WorkOrder/UploadFile",
  976. type: "POST",
  977. data: formData,
  978. /**
  979. *必须false才会自动加上正确的Content-Type
  980. */
  981. contentType: false,
  982. /**
  983. * 必须false才会避开jQuery对 formdata 的默认处理
  984. * XMLHttpRequest会对 formdata 进行正确的处理
  985. */
  986. processData: false,
  987. success: function (result) {
  988. document.getElementById(
  989. "upFile"
  990. ).outerHTML = document.getElementById(
  991. "upFile"
  992. ).outerHTML;
  993. $("#upFile").change(function () {
  994. upload();
  995. });
  996. var r = $.parseJSON(result);
  997. if (r.state.toLowerCase() == "success") {
  998. $(".fjnr").text(r.data);
  999. $("#scfj").show();
  1000. }
  1001. },
  1002. });
  1003. } else {
  1004. layer.confirm("请上传文件!", {
  1005. btn: ["确定"],
  1006. });
  1007. }
  1008. }
  1009. //来源
  1010. function LY(obj) {
  1011. obj.empty();
  1012. obj.append(
  1013. '<option selected="selected" value="">请选择</option>'
  1014. );
  1015. $.getJSON(
  1016. huayi.config.callcenter_url +
  1017. "Dictionary/GetDicValueListById", {
  1018. token: $.cookie("token"),
  1019. id: 1,
  1020. },
  1021. function (data) {
  1022. if (data.state.toLowerCase() == "success") {
  1023. var content = data.data;
  1024. $(content).each(function (i, n) {
  1025. $(
  1026. "<option value='" +
  1027. n.F_ValueId +
  1028. "'>" +
  1029. n.F_Value +
  1030. "</option>"
  1031. ).appendTo(obj);
  1032. });
  1033. }
  1034. }
  1035. );
  1036. }
  1037. //类别
  1038. function LB(obj) {
  1039. obj.empty();
  1040. obj.append(
  1041. '<option selected="selected" value="">请选择</option>'
  1042. );
  1043. $.getJSON(
  1044. huayi.config.callcenter_url +
  1045. "Dictionary/GetDicValueListById", {
  1046. token: $.cookie("token"),
  1047. id: 2,
  1048. },
  1049. function (data) {
  1050. if (data.state.toLowerCase() == "success") {
  1051. var content = data.data;
  1052. $(content).each(function (i, n) {
  1053. $(
  1054. "<option value='" +
  1055. n.F_ValueId +
  1056. "'>" +
  1057. n.F_Value +
  1058. "</option>"
  1059. ).appendTo(obj);
  1060. });
  1061. }
  1062. }
  1063. );
  1064. }
  1065. // 主题
  1066. function ZT(obj) {
  1067. obj.empty();
  1068. obj.append(
  1069. '<option selected="selected" value="">请选择</option>'
  1070. );
  1071. $.getJSON(
  1072. huayi.config.callcenter_url +
  1073. "Dictionary/GetDicValueListById", {
  1074. token: $.cookie("token"),
  1075. id: 3,
  1076. },
  1077. function (data) {
  1078. if (data.state.toLowerCase() == "success") {
  1079. var content = data.data;
  1080. $(content).each(function (i, n) {
  1081. $(
  1082. "<option value='" +
  1083. n.F_ValueId +
  1084. "'>" +
  1085. n.F_Value +
  1086. "</option>"
  1087. ).appendTo(obj);
  1088. });
  1089. }
  1090. }
  1091. );
  1092. }
  1093. function tree() {
  1094. $.get(
  1095. huayi.config.callcenter_url + "Department/GetDeptList", {
  1096. token: $.cookie("token"),
  1097. // "pid": pid
  1098. },
  1099. function (result) {
  1100. result = $.parseJSON(result);
  1101. $.fn.zTree.init(
  1102. $("#addTreeDemo"),
  1103. setting1,
  1104. result.data
  1105. ); //实例化树形图
  1106. }
  1107. );
  1108. }
  1109. var setting1 = {
  1110. data: {
  1111. key: {
  1112. name: "F_DeptName",
  1113. },
  1114. simpleData: {
  1115. enable: true,
  1116. idKey: "F_DeptId",
  1117. pIdKey: "F_PartentId",
  1118. rootPId: 0,
  1119. },
  1120. },
  1121. callback: {
  1122. onClick: zTreeOnClick,
  1123. },
  1124. };
  1125. function zTreeOnClick(event, treeId, treeNode) {
  1126. if (treeNode.level >= 1) {
  1127. $(".inps").val(treeNode.F_DeptName);
  1128. $("#PID").val(treeNode.F_DeptId);
  1129. $("#Dpment").val(treeNode.F_DeptName);
  1130. $(".Cleans").show();
  1131. }
  1132. }
  1133. $(".exportFile").click(function () {
  1134. var usercode_ = $("#ZX").val(); //坐席
  1135. if (usercode_ != null) {
  1136. $(usercode_).each(function (i, n) {
  1137. var obj1 = "";
  1138. obj1 = n + ",";
  1139. usercodeID += obj1;
  1140. });
  1141. } else {
  1142. usercodeID = "";
  1143. }
  1144. // 调度员
  1145. var ddusercodeID = "";
  1146. var ddusercode_ = $("#yardman").val(); //坐席
  1147. if (ddusercode_ != null) {
  1148. $(ddusercode_).each(function (i, n) {
  1149. var obj2 = "";
  1150. obj2 = n + ",";
  1151. ddusercodeID += obj2;
  1152. });
  1153. } else {
  1154. ddusercodeID = "";
  1155. }
  1156. // var isproresult = 2 // 已办未果
  1157. var key = $("#key").val() //=关键字
  1158. var tel = $("#tel").val() //=客户电话
  1159. var name = $("#name").val() //=客户名称
  1160. var usercode = usercodeID //=坐席工号
  1161. var ddusercode = ddusercodeID
  1162. var source = $("#source").val() //=来源&
  1163. var starttime = $("#starttime").val() && $("#starttime").val().split(" ~ ")[0] //=开始时间
  1164. var endtime = $("#starttime").val() && $("#starttime").val().split(" ~ ")[1] //=结束时间
  1165. var deptid = $("#PID").val()
  1166. var type = $("#type").val() //=工单类型
  1167. var dealtype = $("#dealtype").val()
  1168. var sourcearea = $("#sourceAreas").val() //区域
  1169. var workid = $("#wids").val()
  1170. var state = "" //=工单状态
  1171. var tab = 3
  1172. var keyid = $("#keyid").val() //=关键词id
  1173. var url = huayi.config.callcenter_url + "WorkOrder/GetDWDealList?token=" + $.cookie("token");
  1174. url += "&workid=" + workid + "&state=" + state + "&tab=" + tab + "&type=" + type + "&key=" + key +
  1175. "&tel=" + tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode +
  1176. "&keyid=" + keyid + "&source=" + source + "&starttime=" + starttime + "&endtime=" + endtime +
  1177. "&deptid=" + deptid + "&sourcearea=" + sourcearea + "&dealtype=" + dealtype + "&isdc=1";
  1178. window.location.href = url;
  1179. })
  1180. </script>
  1181. </body>
  1182. </html>