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WorkZZBL.html 47KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>正在办理</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  8. <script src="../Script/Common/huayi.config.js"></script>
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <style>
  12. #sqzx th {
  13. padding: 5px 8px 5px 0;
  14. text-align: right;
  15. }
  16. .select {
  17. width: 150px;
  18. background-color: #fff;
  19. background-image: none;
  20. border: 1px solid #ccc;
  21. border-radius: 1px;
  22. color: inherit;
  23. padding: 6px 12px;
  24. }
  25. #sex {
  26. background-color: #fff;
  27. background-image: none;
  28. border: 1px solid #ccc;
  29. border-radius: 1px;
  30. color: inherit;
  31. padding: 6px 12px;
  32. }
  33. input {
  34. background-color: #fff;
  35. background-image: none;
  36. border: 1px solid #ccc;
  37. border-radius: 1px;
  38. color: inherit;
  39. padding: 6px 12px;
  40. }
  41. #sqzx td {
  42. padding: 6px 0 5px 10px;
  43. }
  44. .lxr ul li {
  45. float: left;
  46. list-style: none;
  47. width: 30%;
  48. margin-bottom: 5px;
  49. padding-top: 10px;
  50. }
  51. .clearFix:after {
  52. content: "";
  53. display: block;
  54. clear: both;
  55. }
  56. .form-group {
  57. padding-left: 40px;
  58. margin-bottom: 0;
  59. }
  60. textarea {
  61. height: 70px;
  62. border: 1px solid #ccc;
  63. border-radius: 1px;
  64. width: 50%;
  65. resize: none;
  66. }
  67. .textarea_box {
  68. margin-top: 10px;
  69. }
  70. .box_content {
  71. border-bottom: 1px solid #ccc;
  72. }
  73. .tj_content {
  74. border: 1px solid #e6e6e6;
  75. border-radius: 5px;
  76. }
  77. .t-shade {
  78. position: fixed;
  79. top: 0;
  80. left: 0;
  81. width: 100%;
  82. background: rgba(0, 0, 0, 0.48);
  83. z-index: 10004;
  84. display: none;
  85. }
  86. .lyxz .shade_k {
  87. z-index: 10005;
  88. width: 40%;
  89. left: 30%;
  90. margin: 20% auto;
  91. position: absolute;
  92. background-color: #fff;
  93. box-shadow: 1px 1px 50px rgba(0, 0, 0, 0.3);
  94. border-radius: 5px;
  95. }
  96. .shade_title {
  97. padding: 0 80px 0 20px;
  98. height: 42px;
  99. line-height: 42px;
  100. border-bottom: 1px solid #eee;
  101. font-size: 16px;
  102. color: #ffffff;
  103. overflow: hidden;
  104. background-color: #00a1cb;
  105. border-radius: 2px 2px 0 0;
  106. position: relative;
  107. border-top-left-radius: 5px;
  108. border-top-right-radius: 5px;
  109. }
  110. .cx {
  111. display: block;
  112. }
  113. .setwin {
  114. position: absolute;
  115. right: 15px;
  116. top: 5px;
  117. font-size: 0;
  118. line-height: initial;
  119. }
  120. .setwin a {
  121. position: relative;
  122. width: 16px;
  123. height: 16px;
  124. font-size: 20px;
  125. color: #fff;
  126. }
  127. .xg i {
  128. font-size: 16px;
  129. }
  130. .hidens {
  131. display: none;
  132. }
  133. .Min-width {
  134. width: 150px;
  135. }
  136. .hidens {
  137. display: none;
  138. }
  139. .inpBox {
  140. border: 1px solid #cccccc;
  141. height: 31px;
  142. width: 220px;
  143. display: inline-block;
  144. position: relative;
  145. vertical-align: middle;
  146. position: absolute;
  147. left: 0px;
  148. top: 0px;
  149. z-index: 111;
  150. }
  151. .selDpart1 {
  152. position: absolute;
  153. left: 0px;
  154. top: 30px;
  155. z-index: 11111;
  156. width: 220px;
  157. line-height: 30px;
  158. background: #ffffff;
  159. display: none;
  160. }
  161. #sponsor {
  162. width: 218px;
  163. border: 1px solid #00a1cb;
  164. margin: 0;
  165. padding: 0;
  166. list-style: none;
  167. max-height: 212px;
  168. overflow-x: hidden;
  169. overflow-y: scroll;
  170. }
  171. #sponsor li {
  172. margin: 0;
  173. padding-left: 10px;
  174. width: 220px;
  175. height: 30px;
  176. line-height: 30px;
  177. list-style: none;
  178. }
  179. #sponsor li:hover {
  180. background: #00a1cb;
  181. }
  182. .addTree {
  183. background: #fff;
  184. position: absolute;
  185. width: 100%;
  186. border: 1px solid darkgrey;
  187. right: 0;
  188. top: 29px;
  189. display: none;
  190. z-index: 222;
  191. }
  192. .xl {
  193. display: inline-block;
  194. background: url(../../img/dropDown.png) no-repeat;
  195. height: 100%;
  196. background-position: center center;
  197. width: 20px;
  198. position: absolute;
  199. right: 0;
  200. top: 0px;
  201. /* background-color: #f7bc8b; */
  202. cursor: pointer;
  203. }
  204. .ztree li span {
  205. border: none;
  206. padding: 0;
  207. }
  208. .inps {
  209. width: 217px;
  210. height: 24px;
  211. outline: none;
  212. border: 0;
  213. border-image-width: 0;
  214. padding: 0;
  215. padding-left: 3px;
  216. }
  217. .xl {
  218. display: inline-block;
  219. background: url(../img/dropDown.png) no-repeat;
  220. height: 100%;
  221. background-position: center center;
  222. width: 20px;
  223. position: absolute;
  224. right: 0;
  225. top: 0px;
  226. /* background-color: #f7bc8b; */
  227. cursor: pointer;
  228. }
  229. .Cleans {
  230. display: inline-block;
  231. width: 20px;
  232. position: absolute;
  233. right: 21px;
  234. top: 5px;
  235. display: none;
  236. }
  237. </style>
  238. </head>
  239. <body class="gray-bg">
  240. <div class="wrapper wrapper-content animated fadeInRight">
  241. <div class="daoHang clearfix">
  242. <div class="dhLeft">
  243. <sapn>
  244. <i class="syIcon"></i>位置:
  245. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  246. <a href="javaScript:;">办理单位</a>&gt;
  247. <a href="" class="nowPosition">正在办理</a>
  248. </sapn>
  249. </div>
  250. <div class="dhRight">
  251. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  252. </div>
  253. </div>
  254. <div style="padding: 10px" class="tj_content clearFix">
  255. <div style="padding: 10px" class="tj_content clearFix">
  256. <div>
  257. <span>【搜索信息】</span>
  258. <div class="box_content">
  259. <table id="sqzx" style="width: 100%" border="0" cellspacing="0" cellpadding="0">
  260. <tr>
  261. <th>事项编号:</th>
  262. <td>
  263. <input type="text" placeholder="输入工单号" id="wids" class="Min-width" />
  264. </td>
  265. <th>来电号码:</th>
  266. <td>
  267. <input type="text" id="tel" class="Min-width" />
  268. </td>
  269. <th>时间:</th>
  270. <td>
  271. <input type="text" id="starttime" class="laydate-icon Min-width"
  272. style="height: 32px" />&nbsp;——&nbsp;<input type="text" id="endtime"
  273. class="laydate-icon Min-width" style="height: 32px" />
  274. </td>
  275. </tr>
  276. <tr>
  277. <th>关键字:</th>
  278. <td>
  279. <input type="text" placeholder="输入关键字" id="key" class="Min-width" />
  280. </td>
  281. <th>区域:</th>
  282. <td>
  283. <select name="" id="sourceAreas" class="select"></select>
  284. </td>
  285. <!-- <th>工单状态:</th>
  286. <td>
  287. <select name="" id="state" class="select">
  288. <option value="">请选择</option>
  289. <option value="2">待查收</option>
  290. <option value="4">办理中</option>
  291. <option value="8">重办中</option>
  292. </select>
  293. </td> -->
  294. <th>工单来源:</th>
  295. <td>
  296. <select class="select_" id="source"></select>
  297. </td>
  298. </tr>
  299. <tr>
  300. <!-- <th>主题词:</th>
  301. <td>
  302. <select id="keyid" name="" class="select"></select>
  303. </td> -->
  304. <th>类型:</th>
  305. <td>
  306. <select class="select_" id="type"></select>
  307. </td>
  308. <!-- <th>来电人:</th>
  309. <td>
  310. <input
  311. type="text"
  312. id="name"
  313. class="Min-width"
  314. />
  315. </td> -->
  316. </tr>
  317. <tr>
  318. <th>坐席:</th>
  319. <td>
  320. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  321. data-live-search="true">
  322. <option value="">请选择坐席</option>
  323. </select>
  324. </td>
  325. <th>审核员:</th>
  326. <td>
  327. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  328. multiple data-live-search="true">
  329. <option value="">
  330. 请选择审核员
  331. </option>
  332. </select>
  333. </td>
  334. <!-- <th>承办单位:</th>
  335. <td style="position: relative">
  336. <div class="inpBox">
  337. <input
  338. type="text"
  339. class="inps"
  340. onkeyup="darptSearch()"
  341. />
  342. <i class="Cleans fa fa-close"></i>
  343. <i class="xl xl_one"></i>
  344. <div class="addTree xlAdd">
  345. <ul
  346. id="addTreeDemo"
  347. class="ztree"
  348. ></ul>
  349. </div>
  350. </div>
  351. <div class="selDpart1">
  352. <ul id="sponsor"></ul>
  353. </div>
  354. </td> -->
  355. <th></th>
  356. <td style="text-align: center">
  357. <botton class="btns Seach">搜索</botton>
  358. <botton class="btns exportFile">导出</botton>
  359. </td>
  360. </tr>
  361. </table>
  362. </div>
  363. </div>
  364. <div>
  365. <div style="width: 100%; padding: 10px">
  366. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  367. data-pagination="true">
  368. <thead>
  369. <tr>
  370. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  371. 工单单号
  372. </th>
  373. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  374. 诉求标题
  375. </th>
  376. <th data-field="DeptName" data-align="center">
  377. 承办单位
  378. </th>
  379. <th data-field="OtherDeptName" data-align="center">
  380. 协办单位
  381. </th>
  382. <!-- <th data-field="UserName" data-align="center">
  383. 受理人
  384. </th> -->
  385. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  386. 办理状态
  387. </th>
  388. <!--<th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>-->
  389. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  390. 时限
  391. </th>
  392. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  393. 办理时限
  394. </th>
  395. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  396. 操作
  397. </th>
  398. </tr>
  399. </thead>
  400. <tbody class="list"></tbody>
  401. </table>
  402. </div>
  403. </div>
  404. </div>
  405. </div>
  406. <!--下载框-->
  407. <div class="t-shade lyxz">
  408. <div class="shade_k">
  409. <div class="shade_title">
  410. <span>录音播放与下载<srong class="cknum"></srong></span>
  411. <span class="setwin gbly"><a>x</a></span>
  412. </div>
  413. <div class="shade_content">
  414. <div class="Ly_box audiojs"></div>
  415. </div>
  416. </div>
  417. </div>
  418. <input type="hidden" id="PID" />
  419. <input type="hidden" id="Dpment" />
  420. </div>
  421. <script src="../js/bootstrap-select.js"></script>
  422. <script src="../css/laydate/laydate.js"></script>
  423. <script src="../My97DatePicker/WdatePicker.js"></script>
  424. <script src="../js/zTree/jquery.ztree.core.js"></script>
  425. <script src="../js/search/screen.js"></script>
  426. <script>
  427. var wid = helper.request.queryString("states");
  428. if (wid) {
  429. $("#state").val(wid);
  430. }
  431. $(document).ready(function () {
  432. load();
  433. laydate.skin("blue");
  434. laydate({
  435. elem: "#starttime",
  436. event: "focus",
  437. });
  438. laydate({
  439. elem: "#endtime",
  440. event: "focus",
  441. });
  442. });
  443. //关闭录音弹出
  444. $(".gbly").click(function () {
  445. $(".lyxz").removeClass("cx");
  446. $("audio")[0].pause();
  447. });
  448. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  449. $(".success").removeClass("success"); //去除之前选中的行的,选中样式
  450. $(ele).addClass("success"); //添加当前选中的 success样式用于区别
  451. });
  452. //获取查询信息
  453. function load() {
  454. //坐席
  455. var usercodeID = "";
  456. var usercode_ = $("#ZX").val(); //坐席
  457. if (usercode_ != null) {
  458. $(usercode_).each(function (i, n) {
  459. var obj1 = "";
  460. obj1 = n + ",";
  461. usercodeID += obj1;
  462. });
  463. } else {
  464. usercodeID = "";
  465. }
  466. // 调度员
  467. var ddusercodeID = "";
  468. var ddusercode_ = $("#yardman").val(); //坐席
  469. if (ddusercode_ != null) {
  470. $(ddusercode_).each(function (i, n) {
  471. var obj2 = "";
  472. obj2 = n + ",";
  473. ddusercodeID += obj2;
  474. });
  475. } else {
  476. ddusercodeID = "";
  477. }
  478. //先销毁表格
  479. $("#orderlist").bootstrapTable("destroy");
  480. //初始化表格,动态从服务器加载数据
  481. $("#orderlist").bootstrapTable({
  482. method: "get", //使用get请求到服务器获取数据
  483. url: huayi.config.callcenter_url + "WorkOrder/GetDWDealList", //获取数据的Servlet地址
  484. contentType: "application/x-www-form-urlencoded",
  485. striped: true, //表格显示条纹
  486. pagination: true, //启动分页
  487. pageSize: 10, //每页显示的记录数
  488. pageNumber: 1, //当前第几页
  489. pageList: [10, 20, 50, 100], //记录数可选列表
  490. search: false, //是否启用查询
  491. showColumns: false, //显示下拉框勾选要显示的列
  492. showRefresh: false, //显示刷新按钮
  493. sidePagination: "server", //表示服务端请求
  494. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  495. //设置为limit可以获取limit, offset, search, sort, order
  496. queryParamsType: "undefined",
  497. queryParams: function queryParams(params) {
  498. //设置查询参数
  499. var param = {
  500. page: params.pageNumber,
  501. pagesize: params.pageSize,
  502. workid: $("#wids").val(),
  503. state: $("#state").val(), //=工单状态
  504. type: $("#type").val(), //=工单类型
  505. bigtype: $("#bigtype").val(), //=大类别
  506. smalltype: $("#smalltype").val(), //=小类别
  507. key: $("#key").val(), //=关键字
  508. tel: $("#tel").val(), //=客户电话
  509. name: $("#name").val(), //=客户名称
  510. usercode: usercodeID, //=坐席工号
  511. ddusercode: ddusercodeID,
  512. keyid: $("#keyid").val(), //=关键词id
  513. source: $("#source").val(), //=来源&
  514. starttime: $("#starttime").val(), //=开始时间
  515. endtime: $("#endtime").val(), //=结束时间
  516. deptid: $("#PID").val(),
  517. type: $("#type").val(),
  518. tab: 14, //待处理
  519. distribute: 0,
  520. sourcearea: $("#sourceAreas").val(), //区域
  521. token: $.cookie("token"),
  522. };
  523. return param;
  524. },
  525. onLoadSuccess: function (data) {
  526. //加载成功时执行
  527. //layer.msg("加载成功");
  528. //console.log(data);
  529. var roleCode = $.cookie("code")
  530. if (roleCode == "GLY" || roleCode == "WLDW") {
  531. $(".sendMsg").show()
  532. } else {
  533. $(".sendMsg").hide()
  534. }
  535. },
  536. onLoadError: function () {
  537. //加载失败时执行
  538. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  539. },
  540. });
  541. }
  542. //状态
  543. function States(val, row) {
  544. var html = "";
  545. switch (val + "") {
  546. case "0":
  547. html = "新工单";
  548. if (row.F_IsReturn == 1) {
  549. html = "新工单(回退)";
  550. }
  551. break;
  552. case "1":
  553. html = "待审核";
  554. break;
  555. case "2":
  556. html = '<span style="color:#FF0000;">待查收</span>';
  557. break;
  558. case "3":
  559. html = "退回审核中";
  560. break;
  561. case "4":
  562. html = "办理中";
  563. break;
  564. case "5":
  565. html = "延时审核";
  566. break;
  567. case "6":
  568. html = "待审核";
  569. break;
  570. case "7":
  571. html = "已回访";
  572. break;
  573. case "8":
  574. html = "重办中";
  575. break;
  576. case "9":
  577. html = "已结案";
  578. break;
  579. case "10":
  580. html = "待审核";
  581. break;
  582. case "11":
  583. html = "重办待交办";
  584. break;
  585. case "12":
  586. html = "待审核";
  587. break;
  588. case "13":
  589. html = "待督办";
  590. break;
  591. }
  592. return html;
  593. }
  594. //时限
  595. function OverTime(val, row) {
  596. if (val == 1) {
  597. return (
  598. '<div class="" style="cursor: pointer;">' +
  599. '<span class="Greens">' +
  600. row.GapTime +
  601. "</span>" +
  602. "</div>"
  603. );
  604. } else if (val == 2) {
  605. return (
  606. '<div class="" style="cursor: pointer;">' +
  607. '<span class="Yellows">' +
  608. row.GapTime +
  609. "</span>" +
  610. "</div>"
  611. );
  612. } else if (val == 3) {
  613. return (
  614. '<div class="" style="cursor: pointer;">' +
  615. '<span class="Reds">' +
  616. row.GapTime +
  617. "</span>" +
  618. "</div>"
  619. );
  620. }
  621. }
  622. //办理时限
  623. function BanTime(val) {
  624. if (val) {
  625. var time = val.substring(0, val.indexOf(" "));
  626. return (
  627. '<div class="" style="cursor: pointer;">' +
  628. "<span>" +
  629. time +
  630. "</span>" +
  631. "</div>"
  632. );
  633. }
  634. }
  635. //音频
  636. function setCode(val) {
  637. if (val) {
  638. return (
  639. '<div class="imgs" style="cursor: pointer;">' +
  640. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  641. val +
  642. '" />' +
  643. "</div>"
  644. );
  645. } else {
  646. return "";
  647. }
  648. }
  649. function View(val, row) {
  650. return '<div class="imgs" ><a class="" index="' + row.CreateUser +
  651. '" onclick= ckxq("' + row.F_WorkOrderId + '") >' + val + '</a></div>';
  652. }
  653. function GetCont(val) {
  654. if (val) {
  655. var str = "<div ";
  656. if (val.length > 10) {
  657. str = str + ' title="' + val + '" ';
  658. val = val.substr(0, 10) + "...";
  659. }
  660. return str + ">" + val + "</div>";
  661. } else {
  662. return "";
  663. }
  664. }
  665. //操作
  666. function Dispose(val, row) {
  667. var Rows = row.Buttons;
  668. var html = '<a class="xg sendMsg" onclick="sendMsg(\'' + row.F_WorkOrderId + '\')" title="催办">催办</a>';
  669. for (var i = 0; i < Rows.length; i++) {
  670. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  671. if (html1) {
  672. html1 = html1.replace("data", val);
  673. html1 = html1.replace("isProtect", row.F_IsProtect);
  674. html1 = html1.replace("row", row.F_MainDeptId);
  675. }
  676. html += html1;
  677. }
  678. return html;
  679. }
  680. //催办
  681. function sendMsg(wid) {
  682. layer.confirm('确定催办吗', {
  683. btn: ['确定', '取消']
  684. }, function () {
  685. $.post(huayi.config.callcenter_url + 'WorkOrder/Reminders', {
  686. workorderid: wid,
  687. token: $.cookie("token")
  688. }, function (result) {
  689. result = JSON.parse(result);
  690. if (result.state.toLowerCase() == 'success') {
  691. layer.msg('催办成功')
  692. }
  693. })
  694. })
  695. }
  696. //查看详情
  697. function ckxq(str) {
  698. layer.open({
  699. type: 2,
  700. content: "../CommonHtml/WorkDatil.html?wid=" + str +
  701. "&workOrderType=todo", //iframe的url,no代表不显示滚动条
  702. title: "工单详情",
  703. area: ["100%", "100%"], //宽高
  704. });
  705. }
  706. //编辑
  707. function bj(str) {
  708. layer.open({
  709. type: 2,
  710. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  711. title: "审核工单",
  712. area: ["96%", "80%"], //宽高
  713. });
  714. }
  715. //删除
  716. function move(str) {
  717. layer.confirm(
  718. "确定删除工单?", {
  719. btn: ["是", "否"], //按钮
  720. },
  721. function () {
  722. $.post(
  723. huayi.config.callcenter_url +
  724. "WorkOrder/DelWorkOrder", {
  725. ids: str,
  726. token: $.cookie("token"),
  727. },
  728. function (result) {
  729. result = JSON.parse(result);
  730. if (result.state.toLowerCase() == "success") {
  731. layer.msg("删除成功");
  732. load();
  733. }
  734. }
  735. );
  736. }
  737. );
  738. }
  739. //提交
  740. function tj(str) {
  741. layer.confirm(
  742. "确定要提交工单么?", {
  743. btn: ["确定", "取消"], //按钮
  744. },
  745. function () {
  746. //请求后台数据
  747. /*发送请求*/
  748. $.post(
  749. huayi.config.callcenter_url +
  750. "WorkOrder/SubmitWorkOrder", {
  751. ids: str,
  752. token: $.cookie("token"),
  753. },
  754. function (result) {
  755. result = JSON.parse(result);
  756. if (result.state.toLowerCase() == "success") {
  757. layer.msg("提交成功");
  758. load();
  759. }
  760. }
  761. );
  762. }
  763. );
  764. }
  765. //交办
  766. function jb(str) {
  767. layer.open({
  768. type: 2,
  769. content: "../CommonHtml/JiaoBan.html?wid=" + str, //iframe的url,no代表不显示滚动条
  770. title: "工单交办",
  771. area: ["87%", "80%"], //宽高
  772. });
  773. }
  774. //领导批示
  775. function lader(str) {
  776. layer.open({
  777. type: 2,
  778. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  779. title: "领导批示",
  780. area: ["60%", "80%"], //宽高
  781. });
  782. }
  783. //市长批示
  784. function city(str) {
  785. layer.open({
  786. type: 2,
  787. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  788. title: "领导批示",
  789. area: ["60%", "80%"], //宽高
  790. });
  791. }
  792. //办理
  793. function bl(str, isProtect) {
  794. layer.open({
  795. type: 2,
  796. content: "../CommonHtml/banli.html?wid=" +
  797. str +
  798. "&isProtect=" +
  799. isProtect, //iframe的url,no代表不显示滚动条
  800. title: "办理工单",
  801. area: ["60%", "80%"], //宽高
  802. });
  803. }
  804. //派单
  805. function pd(str) {
  806. layer.open({
  807. type: 2,
  808. content: "../CommonHtml/handle.html?wid=" + str, //iframe的url,no代表不显示滚动条
  809. title: "派单",
  810. area: ["87%", "80%"], //宽高
  811. });
  812. }
  813. //督办
  814. function Supervision(str) {
  815. layer.open({
  816. type: 2,
  817. content: "../CommonHtml/Supervision_.html?wid=" +
  818. str +
  819. "&type=1", //iframe的url,no代表不显示滚动条
  820. title: "督办",
  821. area: ["60%", "80%"], //宽高
  822. });
  823. }
  824. //督查
  825. function Supervision_(str) {
  826. layer.open({
  827. type: 2,
  828. content: "../CommonHtml/Supervision_.html?wid=" +
  829. str +
  830. "&type=2", //iframe的url,no代表不显示滚动条
  831. title: "监察",
  832. area: ["60%", "80%"], //宽高
  833. });
  834. }
  835. //强制结案
  836. function StrongLawsuit(str) {
  837. layer.open({
  838. type: 2,
  839. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  840. title: "强制结案",
  841. area: ["60%", "80%"], //宽高
  842. });
  843. }
  844. //回退BackDtail
  845. function BackDtail(str) {
  846. layer.open({
  847. type: 2,
  848. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  849. title: "工单回退",
  850. area: ["60%", "80%"], //宽高
  851. });
  852. }
  853. //查收
  854. function cs(str) {
  855. $.post(
  856. huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  857. workorderid: str,
  858. token: $.cookie("token"),
  859. },
  860. function (result) {
  861. result = JSON.parse(result);
  862. if (result.state.toLowerCase() == "success") {
  863. layer.msg("查收成功");
  864. load();
  865. }
  866. }
  867. );
  868. layer.open({
  869. type: 2,
  870. content: "../CommonHtml/WorkDatil.html?wid=" + str + "&check=check", //iframe的url,no代表不显示滚动条
  871. title: "工单详情",
  872. area: ["100%", "100%"], //宽高
  873. });
  874. // layer.confirm(
  875. // "确定要查收?",
  876. // {
  877. // btn: ["是", "否"], //按钮
  878. // },
  879. // function () {}
  880. // );
  881. }
  882. //收回
  883. function sh(str) {
  884. layer.confirm(
  885. "确定要回收?", {
  886. btn: ["是", "否"], //按钮
  887. },
  888. function () {
  889. $.post(
  890. huayi.config.callcenter_url +
  891. "WorkOrder/TakeBackWorkOrder", {
  892. workorderid: str,
  893. token: $.cookie("token"),
  894. },
  895. function (result) {
  896. result = JSON.parse(result);
  897. if (result.state.toLowerCase() == "success") {
  898. layer.msg("回收");
  899. load();
  900. }
  901. }
  902. );
  903. }
  904. );
  905. }
  906. //撤回
  907. function withdraw(str) {
  908. layer.confirm(
  909. "确定要撤回吗?", {
  910. btn: ["是", "否"], //按钮
  911. },
  912. function () {
  913. $.post(
  914. huayi.config.callcenter_url +
  915. "WorkOrder/WithdrawWorkOrder", {
  916. workorderid: str,
  917. token: $.cookie("token"),
  918. },
  919. function (result) {
  920. result = JSON.parse(result);
  921. if (result.state.toLowerCase() == "success") {
  922. layer.msg("撤回成功");
  923. load();
  924. }
  925. }
  926. );
  927. }
  928. );
  929. }
  930. //退回申请
  931. function th(str) {
  932. layer.open({
  933. type: 2,
  934. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  935. title: "申请退回工单",
  936. area: ["60%", "80%"], //宽高
  937. });
  938. }
  939. //审核退回申请
  940. function shth(str) {
  941. layer.open({
  942. type: 2,
  943. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  944. title: "审核退回申请",
  945. area: ["60%", "80%"], //宽高
  946. });
  947. }
  948. //办理
  949. // function th(str) {
  950. // layer.open({
  951. // type: 2,
  952. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  953. // title: '办理工单',
  954. // area: ['35%', '30%'], //宽高
  955. // });
  956. // }
  957. //处理审核
  958. function auditdeal(str) {
  959. layer.open({
  960. type: 2,
  961. content: "../CommonHtml/processing_audit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  962. title: "处理审核",
  963. area: ["80%", "80%"], //宽高
  964. });
  965. }
  966. //转督办
  967. function zdb(str) {
  968. layer.confirm(
  969. "确定督办吗?", {
  970. btn: ["是", "否"], //按钮
  971. },
  972. function () {
  973. $.post(
  974. huayi.config.callcenter_url +
  975. "WorkOrder/RemindWorkOrder", {
  976. workorderid: str,
  977. type: 1,
  978. state: 0,
  979. token: $.cookie("token"),
  980. },
  981. function (result) {
  982. result = JSON.parse(result);
  983. if (result.state.toLowerCase() == "success") {
  984. layer.msg("操作成功");
  985. load();
  986. }
  987. }
  988. );
  989. }
  990. );
  991. }
  992. //申请延时
  993. function ys(str) {
  994. layer.open({
  995. type: 2,
  996. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  997. title: "申请延时",
  998. area: ["60%", "80%"], //宽高
  999. });
  1000. }
  1001. //审核申请延时
  1002. function shys(str) {
  1003. layer.open({
  1004. type: 2,
  1005. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  1006. title: "审核延时申请",
  1007. area: ["60%", "80%"], //宽高
  1008. });
  1009. }
  1010. //诉求回访
  1011. function hf(str) {
  1012. layer.open({
  1013. type: 2,
  1014. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  1015. title: "工单回访",
  1016. area: ["60%", "80%"], //宽高
  1017. });
  1018. }
  1019. //重办工单
  1020. function cb(str) {
  1021. layer.open({
  1022. type: 2,
  1023. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  1024. title: "重办工单",
  1025. area: ["60%", "80%"], //宽高
  1026. });
  1027. }
  1028. //结案
  1029. function Lawsuit(str) {
  1030. layer.open({
  1031. type: 2,
  1032. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  1033. title: "诉求单结案",
  1034. area: ["60%", "80%"], //宽高
  1035. });
  1036. }
  1037. $(".Appeal").click(function () {
  1038. layer.open({
  1039. type: 2,
  1040. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  1041. title: "新增诉求",
  1042. area: ["85%", "80%"], //宽高
  1043. });
  1044. });
  1045. //上传文件
  1046. function upload() {
  1047. if (document.getElementById("upFile").files.length > 0) {
  1048. var formData = new FormData();
  1049. formData.append(
  1050. "upFile",
  1051. document.getElementById("upFile").files[0]
  1052. );
  1053. formData.append("token", $.cookie("token"));
  1054. $.ajax({
  1055. url: huayi.config.callcenter_url +
  1056. "/WorkOrder/UploadFile",
  1057. type: "POST",
  1058. data: formData,
  1059. /**
  1060. *必须false才会自动加上正确的Content-Type
  1061. */
  1062. contentType: false,
  1063. /**
  1064. * 必须false才会避开jQuery对 formdata 的默认处理
  1065. * XMLHttpRequest会对 formdata 进行正确的处理
  1066. */
  1067. processData: false,
  1068. success: function (result) {
  1069. document.getElementById(
  1070. "upFile"
  1071. ).outerHTML = document.getElementById(
  1072. "upFile"
  1073. ).outerHTML;
  1074. $("#upFile").change(function () {
  1075. upload();
  1076. });
  1077. var r = $.parseJSON(result);
  1078. if (r.state.toLowerCase() == "success") {
  1079. $(".fjnr").text(r.data);
  1080. $("#scfj").show();
  1081. }
  1082. },
  1083. });
  1084. } else {
  1085. layer.confirm("请上传文件!", {
  1086. btn: ["确定"],
  1087. });
  1088. }
  1089. }
  1090. //来源
  1091. function LY(obj) {
  1092. obj.empty();
  1093. obj.append(
  1094. '<option selected="selected" value="">请选择</option>'
  1095. );
  1096. $.getJSON(
  1097. huayi.config.callcenter_url +
  1098. "Dictionary/GetDicValueListById", {
  1099. token: $.cookie("token"),
  1100. id: 1,
  1101. },
  1102. function (data) {
  1103. if (data.state.toLowerCase() == "success") {
  1104. var content = data.data;
  1105. $(content).each(function (i, n) {
  1106. $(
  1107. "<option value='" +
  1108. n.F_ValueId +
  1109. "'>" +
  1110. n.F_Value +
  1111. "</option>"
  1112. ).appendTo(obj);
  1113. });
  1114. }
  1115. }
  1116. );
  1117. }
  1118. //类别
  1119. function LB(obj) {
  1120. obj.empty();
  1121. obj.append(
  1122. '<option selected="selected" value="">请选择</option>'
  1123. );
  1124. $.getJSON(
  1125. huayi.config.callcenter_url +
  1126. "Dictionary/GetDicValueListById", {
  1127. token: $.cookie("token"),
  1128. id: 2,
  1129. },
  1130. function (data) {
  1131. if (data.state.toLowerCase() == "success") {
  1132. var content = data.data;
  1133. $(content).each(function (i, n) {
  1134. $(
  1135. "<option value='" +
  1136. n.F_ValueId +
  1137. "'>" +
  1138. n.F_Value +
  1139. "</option>"
  1140. ).appendTo(obj);
  1141. });
  1142. }
  1143. }
  1144. );
  1145. }
  1146. // 主题
  1147. function ZT(obj) {
  1148. obj.empty();
  1149. obj.append(
  1150. '<option selected="selected" value="">请选择</option>'
  1151. );
  1152. $.getJSON(
  1153. huayi.config.callcenter_url +
  1154. "Dictionary/GetDicValueListById", {
  1155. token: $.cookie("token"),
  1156. id: 3,
  1157. },
  1158. function (data) {
  1159. if (data.state.toLowerCase() == "success") {
  1160. var content = data.data;
  1161. $(content).each(function (i, n) {
  1162. $(
  1163. "<option value='" +
  1164. n.F_ValueId +
  1165. "'>" +
  1166. n.F_Value +
  1167. "</option>"
  1168. ).appendTo(obj);
  1169. });
  1170. }
  1171. }
  1172. );
  1173. }
  1174. function tree() {
  1175. $.get(
  1176. huayi.config.callcenter_url + "Department/GetDeptList", {
  1177. token: $.cookie("token"),
  1178. // "pid": pid
  1179. },
  1180. function (result) {
  1181. result = $.parseJSON(result);
  1182. $.fn.zTree.init(
  1183. $("#addTreeDemo"),
  1184. setting1,
  1185. result.data
  1186. ); //实例化树形图
  1187. }
  1188. );
  1189. }
  1190. var setting1 = {
  1191. data: {
  1192. key: {
  1193. name: "F_DeptName",
  1194. },
  1195. simpleData: {
  1196. enable: true,
  1197. idKey: "F_DeptId",
  1198. pIdKey: "F_PartentId",
  1199. rootPId: 0,
  1200. },
  1201. },
  1202. callback: {
  1203. onClick: zTreeOnClick,
  1204. },
  1205. };
  1206. function zTreeOnClick(event, treeId, treeNode) {
  1207. if (treeNode.level >= 1) {
  1208. $(".inps").val(treeNode.F_DeptName);
  1209. $("#PID").val(treeNode.F_DeptId);
  1210. $("#Dpment").val(treeNode.F_DeptName);
  1211. $(".Cleans").show();
  1212. }
  1213. }
  1214. $(".exportFile").click(function () {
  1215. var usercode_ = $("#ZX").val(); //坐席
  1216. if (usercode_ != null) {
  1217. $(usercode_).each(function (i, n) {
  1218. var obj1 = "";
  1219. obj1 = n + ",";
  1220. usercodeID += obj1;
  1221. });
  1222. } else {
  1223. usercodeID = "";
  1224. }
  1225. // 调度员
  1226. var ddusercodeID = "";
  1227. var ddusercode_ = $("#yardman").val(); //坐席
  1228. if (ddusercode_ != null) {
  1229. $(ddusercode_).each(function (i, n) {
  1230. var obj2 = "";
  1231. obj2 = n + ",";
  1232. ddusercodeID += obj2;
  1233. });
  1234. } else {
  1235. ddusercodeID = "";
  1236. }
  1237. // var isproresult = 2 // 已办未果
  1238. var key = $("#key").val() //=关键字
  1239. var tel = $("#tel").val() //=客户电话
  1240. var name = $("#name").val() //=客户名称
  1241. var usercode = usercodeID //=坐席工号
  1242. var ddusercode = ddusercodeID
  1243. var source = $("#source").val() //=来源&
  1244. var starttime = $("#starttime").val() && $("#starttime").val().split(" ~ ")[0] //=开始时间
  1245. var endtime = $("#starttime").val() && $("#starttime").val().split(" ~ ")[1] //=结束时间
  1246. var deptid = $("#PID").val()
  1247. var type = $("#type").val() //=工单类型
  1248. var dealtype = $("#dealtype").val()
  1249. var sourcearea = $("#sourceAreas").val() //区域
  1250. var workid = $("#wids").val()
  1251. var state = "" //=工单状态
  1252. var tab = 14
  1253. var keyid = $("#keyid").val() //=关键词id
  1254. var url = huayi.config.callcenter_url + "WorkOrder/GetDWDealList?token=" + $.cookie("token");
  1255. url += "&workid=" + workid + "&state=" + state + "&tab=" + tab + "&type=" + type + "&key=" + key +
  1256. "&tel=" + tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode +
  1257. "&keyid=" + keyid + "&source=" + source + "&starttime=" + starttime + "&endtime=" + endtime +
  1258. "&deptid=" + deptid + "&sourcearea=" + sourcearea + "&dealtype=" + dealtype + "&isdc=1";
  1259. window.location.href = url;
  1260. })
  1261. </script>
  1262. </body>
  1263. </html>