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workOverdue.html 38KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>超期工单</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  9. <link rel="stylesheet" href="../css/init.css" />
  10. <style>
  11. #sqzx th {
  12. padding: 5px 8px 5px 0;
  13. text-align: right;
  14. }
  15. .select {
  16. width: 150px;
  17. background-color: #FFF;
  18. background-image: none;
  19. border: 1px solid #ccc;
  20. border-radius: 1px;
  21. color: inherit;
  22. padding: 6px 12px;
  23. }
  24. #sex {
  25. background-color: #FFF;
  26. background-image: none;
  27. border: 1px solid #ccc;
  28. border-radius: 1px;
  29. color: inherit;
  30. padding: 6px 12px;
  31. }
  32. input {
  33. background-color: #FFF;
  34. background-image: none;
  35. border: 1px solid #ccc;
  36. border-radius: 1px;
  37. color: inherit;
  38. padding: 6px 12px;
  39. }
  40. #sqzx td {
  41. padding: 6px 0 5px 10px;
  42. }
  43. .lxr ul li {
  44. float: left;
  45. list-style: none;
  46. width: 30%;
  47. margin-bottom: 5px;
  48. padding-top: 10px;
  49. }
  50. .clearFix:after {
  51. content: "";
  52. display: block;
  53. clear: both;
  54. }
  55. .form-group {
  56. padding-left: 40px;
  57. margin-bottom: 0;
  58. }
  59. textarea {
  60. height: 70px;
  61. border: 1px solid #ccc;
  62. border-radius: 1px;
  63. width: 50%;
  64. resize: none;
  65. }
  66. .textarea_box {
  67. margin-top: 10px;
  68. }
  69. .box_content {
  70. border-bottom: 1px solid #ccc;
  71. }
  72. .tj_content {
  73. border: 1px solid #e6e6e6;
  74. border-radius: 5px;
  75. }
  76. .t-shade {
  77. position: fixed;
  78. top: 0;
  79. left: 0;
  80. width: 100%;
  81. background: rgba(0, 0, 0, 0.48);
  82. z-index: 10004;
  83. display: none;
  84. }
  85. .lyxz .shade_k {
  86. z-index: 10005;
  87. width: 40%;
  88. left: 30%;
  89. position: absolute;
  90. background-color: rgb(255, 255, 255);
  91. box-shadow: rgba(0, 0, 0, 0.298039) 1px 1px 50px;
  92. margin: 20% auto;
  93. border-radius: 5px;
  94. }
  95. .shade_title {
  96. padding: 0 80px 0 20px;
  97. height: 42px;
  98. line-height: 42px;
  99. border-bottom: 1px solid #eee;
  100. font-size: 16px;
  101. color: #FFFFFF;
  102. overflow: hidden;
  103. background-color: #00a1cb;
  104. border-radius: 2px 2px 0 0;
  105. position: relative;
  106. border-top-left-radius: 5px;
  107. border-top-right-radius: 5px;
  108. }
  109. .cx {
  110. display: block;
  111. }
  112. .setwin {
  113. position: absolute;
  114. right: 15px;
  115. top: 5px;
  116. font-size: 0;
  117. line-height: initial;
  118. }
  119. .setwin a {
  120. position: relative;
  121. width: 16px;
  122. height: 16px;
  123. font-size: 20px;
  124. color: #fff;
  125. }
  126. .xg i {
  127. font-size: 16px;
  128. }
  129. .hidens {
  130. display: none;
  131. }
  132. .Min-width {
  133. width: 150px;
  134. }
  135. .hidens {
  136. display: none;
  137. }
  138. .inpBox {
  139. border: 1px solid #cccccc;
  140. height: 31px;
  141. width: 220px;
  142. display: inline-block;
  143. position: relative;
  144. vertical-align: middle;
  145. position: absolute;
  146. left: 0px;
  147. top: 0px;
  148. z-index: 111;
  149. }
  150. .selDpart1 {
  151. position: absolute;
  152. left: 0px;
  153. top: 30px;
  154. z-index: 11111;
  155. width: 220px;
  156. line-height: 30px;
  157. background: #FFFFFF;
  158. display: none;
  159. }
  160. #sponsor {
  161. width: 218px;
  162. border: 1px solid #00a1cb;
  163. margin: 0;
  164. padding: 0;
  165. list-style: none;
  166. max-height: 212px;
  167. overflow-x: hidden;
  168. overflow-y: scroll;
  169. }
  170. #sponsor li {
  171. margin: 0;
  172. padding-left: 10px;
  173. width: 220px;
  174. height: 30px;
  175. line-height: 30px;
  176. list-style: none;
  177. }
  178. #sponsor li:hover {
  179. background: #00a1cb;
  180. }
  181. .addTree {
  182. background: #fff;
  183. position: absolute;
  184. width: 100%;
  185. border: 1px solid darkgrey;
  186. right: 0;
  187. top: 26px;
  188. display: none;
  189. z-index: 222;
  190. }
  191. .xl {
  192. display: inline-block;
  193. background: url(../../img/dropDown.png) no-repeat;
  194. height: 100%;
  195. background-position: center center;
  196. width: 20px;
  197. position: absolute;
  198. right: 0;
  199. top: 0px;
  200. /* background-color: #f7bc8b; */
  201. cursor: pointer;
  202. }
  203. .ztree li span {
  204. border: none;
  205. padding: 0;
  206. }
  207. .inps {
  208. width: 217px;
  209. height: 24px;
  210. outline: none;
  211. border: 0;
  212. border-image-width: 0;
  213. padding: 0;
  214. padding-left: 3px;
  215. }
  216. .xl {
  217. display: inline-block;
  218. background: url(../img/dropDown.png) no-repeat;
  219. height: 100%;
  220. background-position: center center;
  221. width: 20px;
  222. position: absolute;
  223. right: 0;
  224. top: 0px;
  225. /* background-color: #f7bc8b; */
  226. cursor: pointer;
  227. }
  228. .Cleans {
  229. display: inline-block;
  230. width: 20px;
  231. position: absolute;
  232. right: 21px;
  233. top: 5px;
  234. display: none;
  235. }
  236. </style>
  237. </head>
  238. <body class="gray-bg">
  239. <div class="wrapper wrapper-content animated fadeInRight">
  240. <div class="daoHang clearfix">
  241. <div class="dhLeft">
  242. <sapn>
  243. <i class="syIcon"></i>位置:
  244. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  245. <a href="javaScript:;">工单处理</a>&gt;
  246. <a href="" class="nowPosition">超期工单</a>
  247. </sapn>
  248. </div>
  249. <div class="dhRight">
  250. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  251. </div>
  252. </div>
  253. <div style="padding: 10px;" class="tj_content clearFix">
  254. <div style="padding: 10px;" class="tj_content clearFix">
  255. <div>
  256. <span>【搜索信息】</span>
  257. <div class="box_content">
  258. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  259. <tr>
  260. <!--<th>关键字:</th>
  261. <td>
  262. <input type="text" placeholder="输入关键字" id="key" class="Min-width" />
  263. </td>-->
  264. <th>事项编号:</th>
  265. <td>
  266. <input type="text" placeholder="输入工单号" id="wids" class="Min-width" />
  267. </td>
  268. <th>时间:</th>
  269. <td>
  270. <input type="text" id="starttime" class="laydate-icon Min-width"
  271. style="height: 32px;" />&nbsp;——&nbsp;<input type="text" id="endtime"
  272. class="laydate-icon Min-width" style="height: 32px;" />
  273. </td>
  274. <th>承办单位:</th>
  275. <td style="position: relative;">
  276. <div class="inpBox">
  277. <input type="text" class="inps" onkeyup="darptSearch()" />
  278. <i class="Cleans fa fa-close"></i>
  279. <i class="xl xl_one"></i>
  280. <div class="addTree xlAdd">
  281. <ul id="addTreeDemo" class="ztree"></ul>
  282. </div>
  283. </div>
  284. <div class="selDpart1">
  285. <ul id="sponsor">
  286. </ul>
  287. </div>
  288. </td>
  289. </tr>
  290. <tr>
  291. <!-- <th>工单状态:</th>
  292. <td>
  293. <select name="" id="state" class="select">
  294. <option selected="selected" value="">请选择</option>
  295. <option value="2">待查收</option>
  296. <option value="4">办理中</option>
  297. <option value="8">重办中</option>
  298. <option value="9">已结案</option>
  299. </select>
  300. </td> -->
  301. <th>工单来源:</th>
  302. <td>
  303. <select class="select_" id="source">
  304. </select>
  305. </td>
  306. <!-- <th>主题词:</th>
  307. <td>
  308. <select id="keyid" name="" class="select"></select>
  309. </td> -->
  310. </tr>
  311. <tr>
  312. <!--
  313. <th>来电号码:</th>
  314. <td>
  315. <input type="text" id="tel" class="Min-width" />
  316. </td>
  317. <th>来电人:</th>
  318. <td>
  319. <input type="text" id="name" class="Min-width"/>
  320. </td>-->
  321. <th>坐席:</th>
  322. <td>
  323. <select id="ZX" name="" class="select"></select>
  324. </td>
  325. <th>类型:</th>
  326. <td>
  327. <select class="select_" id="type">
  328. </select>
  329. </td>
  330. <th>区域:</th>
  331. <td>
  332. <select class="select_" id="sourceAreas">
  333. </select>
  334. </td>
  335. <th></th>
  336. <td style="text-align: center;">
  337. <botton class="btns Seach">搜索</botton>
  338. <botton class="btns exportFile">导出</botton>
  339. </td>
  340. </tr>
  341. </table>
  342. </div>
  343. </div>
  344. <div>
  345. <div style="width: 100%;padding: 10px;">
  346. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  347. data-pagination="true">
  348. <thead>
  349. <tr>
  350. <!--<th data-checkbox="true"></th>-->
  351. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">工单单号</th>
  352. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
  353. <th data-field="DeptName" data-align="center">承办单位</th>
  354. <th data-field="OtherDeptName" data-align="center">协办单位</th>
  355. <!-- <th data-field="UserName" data-align="center">受理人</th> -->
  356. <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
  357. <!--<th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>-->
  358. <th data-field="OverState" data-formatter="OverTime" data-align="center">时限</th>
  359. <!--<th data-field="LimitTime" data-formatter="BanTime" data-align="center">办理时限</th>-->
  360. <th data-formatter="Dispose" data-align="center">操作</th>
  361. </tr>
  362. </thead>
  363. <tbody class="list"></tbody>
  364. </table>
  365. </div>
  366. </div>
  367. </div>
  368. </div>
  369. <!--下载框-->
  370. <div class="t-shade lyxz">
  371. <div class="shade_k">
  372. <div class="shade_title">
  373. <span>录音播放与下载<srong class="cknum"></srong></span>
  374. <span class="setwin gbly"><a>x</a></span>
  375. </div>
  376. <div class="shade_content">
  377. <div class="Ly_box audiojs">
  378. </div>
  379. </div>
  380. </div>
  381. </div>
  382. <input type="hidden" id="PID" />
  383. <input type="hidden" id="Dpment" />
  384. </div>
  385. <script src="../css/laydate/laydate.js"></script>
  386. <script src="../My97DatePicker/WdatePicker.js"></script>
  387. <script src="../js/zTree/jquery.ztree.core.js"></script>
  388. <script src="../js/search/screen.js"></script>
  389. <script>
  390. $(document).ready(function () {
  391. load();
  392. // helper.getDropList.getOrderAreas($('#sourceAreas'));
  393. laydate.skin('blue');
  394. laydate({
  395. elem: '#starttime',
  396. event: 'focus'
  397. });
  398. laydate({
  399. elem: '#endtime',
  400. event: 'focus'
  401. });
  402. });
  403. //关闭录音弹出
  404. $(".gbly").click(function () {
  405. $(".lyxz").removeClass("cx");
  406. $('audio')[0].pause();
  407. });
  408. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  409. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  410. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  411. });
  412. //获取查询信息
  413. function load() {
  414. //先销毁表格
  415. $('#orderlist').bootstrapTable('destroy');
  416. //初始化表格,动态从服务器加载数据
  417. $("#orderlist").bootstrapTable({
  418. method: "get", //使用get请求到服务器获取数据
  419. url: huayi.config.callcenter_url + "WorkOrder/GetTimeOutList", //获取数据的Servlet地址
  420. contentType: "application/x-www-form-urlencoded",
  421. striped: true, //表格显示条纹
  422. pagination: true, //启动分页
  423. pageSize: 10, //每页显示的记录数
  424. pageNumber: 1, //当前第几页
  425. pageList: [10, 20, 50, 100], //记录数可选列表
  426. search: false, //是否启用查询
  427. showColumns: false, //显示下拉框勾选要显示的列
  428. showRefresh: false, //显示刷新按钮
  429. sidePagination: "server", //表示服务端请求
  430. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  431. //设置为limit可以获取limit, offset, search, sort, order
  432. queryParamsType: "undefined",
  433. queryParams: function queryParams(params) { //设置查询参数
  434. var param = {
  435. page: params.pageNumber,
  436. pagesize: params.pageSize,
  437. workid: $("#wids").val(),
  438. state: $("#state").val(), //=工单状态
  439. type: $("#type").val(), //=工单类型
  440. bigtype: $("#bigtype").val(), //=大类别
  441. smalltype: $("#smalltype").val(), //=小类别
  442. // key: $("#key").val(), //=关键字
  443. // tel: $("#tel").val(), //=客户电话
  444. // name: $("#name").val(), //=客户名称
  445. usercode: $("#ZX").val(), //=坐席工号
  446. keyid: $("#keyid").val(), //=关键词id
  447. source: $("#source").val(), //=来源&
  448. starttime: $("#starttime").val(), //=开始时间
  449. endtime: $("#endtime").val(), //=结束时间
  450. deptid: $("#PID").val(),
  451. type: $("#type").val(),
  452. tab: 1, //待处理
  453. sourcearea: $('#sourceAreas').val(), //区域
  454. soon: 1,
  455. token: $.cookie("token")
  456. };
  457. return param;
  458. },
  459. onLoadSuccess: function (data) { //加载成功时执行
  460. // layer.msg("加载成功");
  461. //console.log(data);
  462. },
  463. onLoadError: function () { //加载失败时执行
  464. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  465. }
  466. });
  467. }
  468. //状态
  469. function States(val, row) {
  470. var html = '';
  471. switch (val + '') {
  472. case '0':
  473. html = '新工单';
  474. if (row.F_IsReturn == 1) {
  475. html = '新工单(回退)';
  476. }
  477. break;
  478. case '1':
  479. html = '待交办';
  480. break;
  481. case '2':
  482. html = '待查收';
  483. break;
  484. case '3':
  485. html = '退回审核中';
  486. break;
  487. case '4':
  488. html = '办理中';
  489. break;
  490. case '5':
  491. html = '延时审核';
  492. break;
  493. case '6':
  494. html = '已办理';
  495. break;
  496. case '7':
  497. html = '已回访';
  498. break;
  499. case '8':
  500. html = '重办中';
  501. break;
  502. case '9':
  503. html = '已结案';
  504. break;
  505. }
  506. return html;
  507. }
  508. //时限
  509. function OverTime(val, row) {
  510. if (val == 1) {
  511. return '<div class="" style="cursor: pointer;">' +
  512. '<span class="Greens">' + row.GapTime + '</span>' +
  513. '</div>';
  514. } else if (val == 2) {
  515. return '<div class="" style="cursor: pointer;">' +
  516. '<span class="Yellows">' + row.GapTime + '</span>' +
  517. '</div>';
  518. } else if (val == 3) {
  519. return '<div class="" style="cursor: pointer;">' +
  520. '<span class="Reds">' + row.GapTime + '</span>' +
  521. '</div>';
  522. }
  523. }
  524. //办理时限
  525. function BanTime(val) {
  526. if (val) {
  527. var time = val.substring(0, val.indexOf(' '));
  528. return '<div class="" style="cursor: pointer;">' +
  529. '<span>' + time + '</span>' +
  530. '</div>';
  531. }
  532. }
  533. //音频
  534. function setCode(val) {
  535. if (val) {
  536. return '<div class="imgs" style="cursor: pointer;">' +
  537. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' + val + '" />' +
  538. '</div>';
  539. } else {
  540. return '';
  541. }
  542. }
  543. function View(val, row) {
  544. return '<div class="imgs" ><a class="" index="' + row.CreateUser +
  545. '" onclick= ckxq("' + row.F_WorkOrderId + '") >' + val + '</a></div>';
  546. }
  547. function GetCont(val) {
  548. if (val) {
  549. var str = '<div '
  550. if (val.length > 10) {
  551. str = str + ' title="' + val + '" ';
  552. val = val.substr(0, 10) + "...";
  553. }
  554. return str + '>' + val + '</div>';
  555. } else {
  556. return '';
  557. }
  558. }
  559. //操作
  560. function Dispose(val, row) {
  561. var Rows = row.Buttons;
  562. var html = '<a class="xg" onclick="ckxq(\'' + row.F_WorkOrderId + '\')" title="查看">查看</a>' +
  563. '<a class="xg" onclick="sendMsg(\'' + row.F_WorkOrderId + '\',\'' + row.F_MainDeptId +
  564. '\')" title="催办">催办</a>';
  565. return html;
  566. }
  567. //催办
  568. function sendMsg(wid, depId) {
  569. layer.confirm('确定催办吗', {
  570. btn: ['确定', '取消']
  571. }, function () {
  572. $.post(huayi.config.callcenter_url + 'WorkOrder/Reminders', {
  573. workorderid: wid,
  574. token: $.cookie("token")
  575. }, function (result) {
  576. result = JSON.parse(result);
  577. if (result.state.toLowerCase() == 'success') {
  578. layer.msg('催办成功')
  579. }
  580. })
  581. })
  582. }
  583. //查看详情
  584. function ckxq(str) {
  585. layer.open({
  586. type: 2,
  587. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  588. title: '工单详情',
  589. area: ['100%', '100%'], //宽高
  590. });
  591. }
  592. //编辑
  593. function bj(str) {
  594. layer.open({
  595. type: 2,
  596. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  597. title: '编辑工单',
  598. area: ['96%', '85%'], //宽高
  599. });
  600. }
  601. //删除
  602. function move(str) {
  603. layer.confirm('确定删除工单?', {
  604. btn: ['是', '否'] //按钮
  605. }, function () {
  606. $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
  607. ids: str,
  608. token: $.cookie("token")
  609. }, function (result) {
  610. result = JSON.parse(result);
  611. if (result.state.toLowerCase() == "success") {
  612. layer.msg("删除成功");
  613. load();
  614. }
  615. })
  616. });
  617. }
  618. //提交
  619. function tj(str) {
  620. layer.confirm('确定要提交工单么?', {
  621. btn: ['确定', '取消'] //按钮
  622. }, function () {
  623. //请求后台数据
  624. /*发送请求*/
  625. $.post(huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
  626. ids: str,
  627. token: $.cookie("token")
  628. }, function (result) {
  629. result = JSON.parse(result);
  630. if (result.state.toLowerCase() == "success") {
  631. layer.msg("提交成功");
  632. load();
  633. }
  634. })
  635. });
  636. }
  637. //交办
  638. function jb(str) {
  639. layer.open({
  640. type: 2,
  641. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  642. title: '工单交办',
  643. area: ['87%', '80%'], //宽高
  644. });
  645. }
  646. //领导批示
  647. function lader(str) {
  648. layer.open({
  649. type: 2,
  650. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  651. title: '领导批示',
  652. area: ['60%', '80%'], //宽高
  653. });
  654. }
  655. //市长批示
  656. function city(str) {
  657. layer.open({
  658. type: 2,
  659. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  660. title: '领导批示',
  661. area: ['60%', '80%'], //宽高
  662. });
  663. }
  664. //办理
  665. function bl(str) {
  666. layer.open({
  667. type: 2,
  668. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  669. title: '办理工单',
  670. area: ['60%', '80%'], //宽高
  671. });
  672. }
  673. //督办
  674. function Supervision(str) {
  675. layer.open({
  676. type: 2,
  677. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1', //iframe的url,no代表不显示滚动条
  678. title: '督办',
  679. area: ['60%', '80%'], //宽高
  680. });
  681. }
  682. //督查
  683. function Supervision_(str) {
  684. layer.open({
  685. type: 2,
  686. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url,no代表不显示滚动条
  687. title: '监察',
  688. area: ['60%', '80%'], //宽高
  689. });
  690. }
  691. //强制结案
  692. function StrongLawsuit(str) {
  693. layer.open({
  694. type: 2,
  695. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  696. title: '强制结案',
  697. area: ['60%', '80%'], //宽高
  698. });
  699. }
  700. //回退BackDtail
  701. function BackDtail(str) {
  702. layer.open({
  703. type: 2,
  704. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  705. title: '工单回退',
  706. area: ['60%', '80%'], //宽高
  707. });
  708. }
  709. //查收
  710. function cs(str) {
  711. layer.confirm('确定要查收?', {
  712. btn: ['是', '否'] //按钮
  713. }, function () {
  714. $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  715. workorderid: str,
  716. token: $.cookie("token")
  717. }, function (result) {
  718. result = JSON.parse(result);
  719. if (result.state.toLowerCase() == "success") {
  720. layer.msg("查收成功");
  721. load();
  722. }
  723. })
  724. });
  725. }
  726. //收回
  727. function sh(str) {
  728. layer.confirm('确定要回收?', {
  729. btn: ['是', '否'] //按钮
  730. }, function () {
  731. $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
  732. workorderid: str,
  733. token: $.cookie("token")
  734. }, function (result) {
  735. result = JSON.parse(result);
  736. if (result.state.toLowerCase() == "success") {
  737. layer.msg("回收");
  738. load();
  739. }
  740. })
  741. });
  742. }
  743. //强制回收
  744. function recycles() {
  745. layer.confirm('确定要强制退回吗?', {
  746. btn: ['是', '否'] //按钮
  747. });
  748. }
  749. //退回申请
  750. function th(str) {
  751. layer.open({
  752. type: 2,
  753. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  754. title: '申请退回工单',
  755. area: ['60%', '80%'], //宽高
  756. });
  757. }
  758. //审核退回申请
  759. function shth(str) {
  760. layer.open({
  761. type: 2,
  762. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  763. title: '审核退回申请',
  764. area: ['60%', '80%'], //宽高
  765. });
  766. }
  767. //办理
  768. // function th(str) {
  769. // layer.open({
  770. // type: 2,
  771. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  772. // title: '办理工单',
  773. // area: ['35%', '30%'], //宽高
  774. // });
  775. // }
  776. //申请延时
  777. function ys(str) {
  778. layer.open({
  779. type: 2,
  780. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  781. title: '申请延时',
  782. area: ['60%', '80%'], //宽高
  783. });
  784. }
  785. //审核申请延时
  786. function shys(str) {
  787. layer.open({
  788. type: 2,
  789. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  790. title: '审核延时申请',
  791. area: ['60%', '80%'], //宽高
  792. });
  793. }
  794. //诉求回访
  795. function hf(str) {
  796. layer.open({
  797. type: 2,
  798. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  799. title: '工单回访',
  800. area: ['60%', '80%'], //宽高
  801. });
  802. }
  803. //重办工单
  804. function cb(str) {
  805. layer.open({
  806. type: 2,
  807. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  808. title: '重办工单',
  809. area: ['60%', '80%'], //宽高
  810. });
  811. }
  812. //结案
  813. function Lawsuit(str) {
  814. layer.open({
  815. type: 2,
  816. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  817. title: '诉求单结案',
  818. area: ['60%', '80%'], //宽高
  819. });
  820. }
  821. $('.Appeal').click(function () {
  822. layer.open({
  823. type: 2,
  824. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  825. title: '新增诉求',
  826. area: ['85%', '80%'], //宽高
  827. });
  828. })
  829. //上传文件
  830. function upload() {
  831. if (document.getElementById("upFile").files.length > 0) {
  832. var formData = new FormData();
  833. formData.append("upFile", document.getElementById("upFile").files[0]);
  834. formData.append("token", $.cookie("token"));
  835. $.ajax({
  836. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  837. type: "POST",
  838. data: formData,
  839. /**
  840. *必须false才会自动加上正确的Content-Type
  841. */
  842. contentType: false,
  843. /**
  844. * 必须false才会避开jQuery对 formdata 的默认处理
  845. * XMLHttpRequest会对 formdata 进行正确的处理
  846. */
  847. processData: false,
  848. success: function (result) {
  849. document.getElementById("upFile").outerHTML = document.getElementById("upFile")
  850. .outerHTML;
  851. $("#upFile").change(function () {
  852. upload();
  853. });
  854. var r = $.parseJSON(result);
  855. if (r.state.toLowerCase() == "success") {
  856. $(".fjnr").text(r.data);
  857. $("#scfj").show();
  858. }
  859. }
  860. });
  861. } else {
  862. layer.confirm('请上传文件!', {
  863. btn: ['确定']
  864. });
  865. }
  866. }
  867. //来源
  868. function LY(obj) {
  869. obj.empty();
  870. obj.append('<option selected="selected" value="">请选择</option>');
  871. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  872. "token": $.cookie("token"),
  873. id: 1
  874. }, function (data) {
  875. if (data.state.toLowerCase() == "success") {
  876. var content = data.data;
  877. $(content).each(function (i, n) {
  878. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  879. obj);
  880. })
  881. }
  882. })
  883. }
  884. //类别
  885. function LB(obj) {
  886. obj.empty();
  887. obj.append('<option selected="selected" value="">请选择</option>');
  888. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  889. "token": $.cookie("token"),
  890. id: 2
  891. }, function (data) {
  892. if (data.state.toLowerCase() == "success") {
  893. var content = data.data;
  894. $(content).each(function (i, n) {
  895. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  896. obj);
  897. })
  898. }
  899. })
  900. }
  901. // 主题
  902. function ZT(obj) {
  903. obj.empty();
  904. obj.append('<option selected="selected" value="">请选择</option>');
  905. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  906. "token": $.cookie("token"),
  907. id: 3
  908. }, function (data) {
  909. if (data.state.toLowerCase() == "success") {
  910. var content = data.data;
  911. $(content).each(function (i, n) {
  912. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  913. obj);
  914. })
  915. }
  916. })
  917. }
  918. ///坐席
  919. function ZX(obj) {
  920. obj.empty();
  921. obj.append('<option selected="selected" value="">请选择</option>');
  922. $.getJSON(huayi.config.callcenter_url + "UserAccount/GetSeatList", {
  923. "token": $.cookie("token"),
  924. }, function (data) {
  925. if (data.state.toLowerCase() == "success") {
  926. var content = data.data;
  927. $(content).each(function (i, n) {
  928. $("<option value='" + n.F_UserCode + "'>" + n.F_UserName + "</option>")
  929. .appendTo(obj);
  930. })
  931. }
  932. })
  933. }
  934. function tree() {
  935. $.get(huayi.config.callcenter_url + 'Department/GetDeptList', {
  936. "token": $.cookie("token"),
  937. // "pid": pid
  938. }, function (result) {
  939. result = $.parseJSON(result);
  940. $.fn.zTree.init($("#addTreeDemo"), setting1, result.data); //实例化树形图
  941. });
  942. }
  943. var setting1 = {
  944. data: {
  945. key: {
  946. name: "F_DeptName"
  947. },
  948. simpleData: {
  949. enable: true,
  950. idKey: "F_DeptId",
  951. pIdKey: "F_PartentId",
  952. rootPId: 0
  953. }
  954. },
  955. callback: {
  956. onClick: zTreeOnClick
  957. }
  958. };
  959. function zTreeOnClick(event, treeId, treeNode) {
  960. if (treeNode.level >= 1) {
  961. $('.inps').val(treeNode.F_DeptName);
  962. $("#PID").val(treeNode.F_DeptId);
  963. $("#Dpment").val(treeNode.F_DeptId);
  964. $(".Cleans").show();
  965. }
  966. };
  967. $(".exportFile").click(function () {
  968. var workid = $("#wids").val()
  969. var state = $("#state").val() == undefined ? "" : $("#state").val() //=工单状态
  970. var type = $("#type").val() //=工单类型
  971. var bigtype = $("#bigtype").val() == undefined ? "" : $("#bigtype").val() //=大类别
  972. var smalltype = $("#smalltype").val() == undefined ? "" : $("#smalltype").val() //=小类别
  973. var usercode = $("#ZX").val() //=坐席工号
  974. var keyid = $("#keyid").val() //=关键词id
  975. var source = $("#source").val() //=来源&
  976. var starttime = $("#starttime").val() //=开始时间
  977. var endtime = $("#endtime").val() //=结束时间
  978. var deptid = $("#PID").val()
  979. var tab = 1 //待处理
  980. var sourcearea = $('#sourceAreas').val() //区域
  981. var soon = 1;
  982. var url = huayi.config.callcenter_url + "WorkOrder/GetTimeOutList?token=" + $.cookie("token");
  983. url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&bigtype=" + bigtype +
  984. "&smalltype=" + smalltype + "&usercode=" + usercode + "&keyid=" + keyid + "&source=" + source +
  985. "&starttime=" + starttime + "&endtime=" + endtime + "&deptid=" + deptid + "&tab=" + tab +
  986. "&sourcearea=" + sourcearea + "&soon=" + soon + "&isdc=1";
  987. window.location.href = url;
  988. })
  989. </script>
  990. </body>
  991. </html>