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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>退回待审转办</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <link rel="stylesheet" href="../css/bootstrap-select.css">
  8. <script src="../Script/Common/huayi.config.js"></script>
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <style>
  12. #sqzx th {
  13. padding: 5px 8px 5px 0;
  14. text-align: right;
  15. }
  16. .select {
  17. width: 150px;
  18. background-color: #FFF;
  19. background-image: none;
  20. border: 1px solid #ccc;
  21. border-radius: 1px;
  22. color: inherit;
  23. padding: 6px 12px;
  24. }
  25. #sex {
  26. background-color: #FFF;
  27. background-image: none;
  28. border: 1px solid #ccc;
  29. border-radius: 1px;
  30. color: inherit;
  31. padding: 6px 12px;
  32. }
  33. input {
  34. background-color: #FFF;
  35. background-image: none;
  36. border: 1px solid #ccc;
  37. border-radius: 1px;
  38. color: inherit;
  39. padding: 6px 12px;
  40. }
  41. #sqzx td {
  42. padding: 6px 0 5px 10px;
  43. }
  44. .lxr ul li {
  45. float: left;
  46. list-style: none;
  47. width: 30%;
  48. margin-bottom: 5px;
  49. padding-top: 10px;
  50. }
  51. .clearFix:after {
  52. content: "";
  53. display: block;
  54. clear: both;
  55. }
  56. .form-group {
  57. padding-left: 40px;
  58. margin-bottom: 0;
  59. }
  60. textarea {
  61. height: 70px;
  62. border: 1px solid #ccc;
  63. border-radius: 1px;
  64. width: 50%;
  65. resize: none;
  66. }
  67. .textarea_box {
  68. margin-top: 10px;
  69. }
  70. .box_content {
  71. border-bottom: 1px solid #ccc;
  72. }
  73. .tj_content {
  74. border: 1px solid #e6e6e6;
  75. border-radius: 5px;
  76. }
  77. .t-shade {
  78. position: fixed;
  79. top: 0;
  80. left: 0;
  81. width: 100%;
  82. background: rgba(0, 0, 0, 0.48);
  83. z-index: 10004;
  84. display: none;
  85. }
  86. .lyxz .shade_k {
  87. z-index: 10005;
  88. width: 40%;
  89. left: 30%;
  90. margin: 20% auto;
  91. position: absolute;
  92. background-color: #fff;
  93. box-shadow: 1px 1px 50px rgba(0, 0, 0, .3);
  94. border-radius: 5px;
  95. }
  96. .shade_title {
  97. padding: 0 80px 0 20px;
  98. height: 42px;
  99. line-height: 42px;
  100. border-bottom: 1px solid #eee;
  101. font-size: 16px;
  102. color: #FFFFFF;
  103. overflow: hidden;
  104. background-color: #00a1cb;
  105. border-radius: 2px 2px 0 0;
  106. position: relative;
  107. border-top-left-radius: 5px;
  108. border-top-right-radius: 5px;
  109. }
  110. .cx {
  111. display: block;
  112. }
  113. .setwin {
  114. position: absolute;
  115. right: 15px;
  116. top: 5px;
  117. font-size: 0;
  118. line-height: initial;
  119. }
  120. .setwin a {
  121. position: relative;
  122. width: 16px;
  123. height: 16px;
  124. font-size: 20px;
  125. color: #fff;
  126. }
  127. .xg i {
  128. font-size: 16px;
  129. }
  130. .hidens {
  131. display: none;
  132. }
  133. .Min-width {
  134. width: 150px;
  135. }
  136. .hidens {
  137. display: none;
  138. }
  139. .inpBox {
  140. border: 1px solid #cccccc;
  141. height: 31px;
  142. width: 220px;
  143. display: inline-block;
  144. position: relative;
  145. vertical-align: middle;
  146. position: absolute;
  147. left: 0px;
  148. top: 0px;
  149. z-index: 111;
  150. }
  151. .selDpart1 {
  152. position: absolute;
  153. left: 0px;
  154. top: 30px;
  155. z-index: 11111;
  156. width: 220px;
  157. line-height: 30px;
  158. background: #FFFFFF;
  159. display: none;
  160. }
  161. #sponsor {
  162. width: 218px;
  163. border: 1px solid #00a1cb;
  164. margin: 0;
  165. padding: 0;
  166. list-style: none;
  167. max-height: 212px;
  168. overflow-x: hidden;
  169. overflow-y: scroll;
  170. }
  171. #sponsor li {
  172. margin: 0;
  173. padding-left: 10px;
  174. width: 220px;
  175. height: 30px;
  176. line-height: 30px;
  177. list-style: none;
  178. }
  179. #sponsor li:hover {
  180. background: #00a1cb;
  181. }
  182. .addTree {
  183. background: #fff;
  184. position: absolute;
  185. width: 100%;
  186. border: 1px solid darkgrey;
  187. right: 0;
  188. top: 29px;
  189. display: none;
  190. z-index: 222;
  191. }
  192. .xl {
  193. display: inline-block;
  194. background: url(../../img/dropDown.png) no-repeat;
  195. height: 100%;
  196. background-position: center center;
  197. width: 20px;
  198. position: absolute;
  199. right: 0;
  200. top: 0px;
  201. /* background-color: #f7bc8b; */
  202. cursor: pointer;
  203. }
  204. .ztree li span {
  205. border: none;
  206. padding: 0;
  207. }
  208. .inps {
  209. width: 217px;
  210. height: 24px;
  211. outline: none;
  212. border: 0;
  213. border-image-width: 0;
  214. padding: 0;
  215. padding-left: 3px;
  216. }
  217. .xl {
  218. display: inline-block;
  219. background: url(../img/dropDown.png) no-repeat;
  220. height: 100%;
  221. background-position: center center;
  222. width: 20px;
  223. position: absolute;
  224. right: 0;
  225. top: 0px;
  226. /* background-color: #f7bc8b; */
  227. cursor: pointer;
  228. }
  229. .Cleans {
  230. display: inline-block;
  231. width: 20px;
  232. position: absolute;
  233. right: 21px;
  234. top: 5px;
  235. display: none;
  236. }
  237. </style>
  238. </head>
  239. <body class="gray-bg">
  240. <div class="wrapper wrapper-content animated fadeInRight">
  241. <div class="daoHang clearfix">
  242. <div class="dhLeft">
  243. <sapn>
  244. <i class="syIcon"></i>位置:
  245. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  246. <a href="javaScript:;">工单处理</a>&gt;
  247. <a href="" class="nowPosition">退回待审转办</a>
  248. </sapn>
  249. </div>
  250. <div class="dhRight">
  251. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  252. </div>
  253. </div>
  254. <div style="padding: 10px;" class="tj_content clearFix">
  255. <div style="padding: 10px;" class="tj_content clearFix">
  256. <div>
  257. <span>【搜索信息】</span>
  258. <div class="box_content">
  259. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  260. <tr>
  261. <th>关键字:</th>
  262. <td>
  263. <input type="text" placeholder="输入关键字" id="key" class="Min-width" />
  264. </td>
  265. <th>事项编号:</th>
  266. <td>
  267. <input type="text" placeholder="输入工单号" id="wids" class="Min-width" />
  268. </td>
  269. <th>时间:</th>
  270. <td>
  271. <input type="text" id="starttime" class="laydate-icon Min-width"
  272. style="height: 32px;" />&nbsp;——&nbsp;<input type="text" id="endtime"
  273. class="laydate-icon Min-width" style="height: 32px;" />
  274. </td>
  275. <th>区域:</th>
  276. <td>
  277. <select name="" id="sourceAreas" class="select"></select>
  278. </td>
  279. </tr>
  280. <tr>
  281. <!-- <th>工单状态:</th>
  282. <td>
  283. <select name="" id="state" class="select">
  284. <option value="">请选择</option>
  285. <option value="10">待审核</option>
  286. </select>
  287. </td> -->
  288. <th>工单来源:</th>
  289. <td>
  290. <select class="select_" id="source"></select>
  291. </td>
  292. <!-- <th>主题词:</th>
  293. <td>
  294. <select id="keyid" name="" class="select"></select>
  295. </td> -->
  296. <th>来电号码:</th>
  297. <td>
  298. <input type="text" id="tel" class="Min-width" />
  299. </td>
  300. </tr>
  301. <tr>
  302. <th>来电人:</th>
  303. <td>
  304. <input type="text" id="name" class="Min-width" />
  305. </td>
  306. <th>类型:</th>
  307. <td>
  308. <select class="select_" id="type"></select>
  309. </td>
  310. <th></th>
  311. </tr>
  312. <tr>
  313. <th>坐席:</th>
  314. <td>
  315. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  316. data-live-search="true">
  317. <option value="">请选择坐席</option>
  318. </select>
  319. </td>
  320. <th>审核员:</th>
  321. <td>
  322. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  323. multiple data-live-search="true">
  324. <option value="">请选择调度员</option>
  325. </select>
  326. </td>
  327. <th>承办单位:</th>
  328. <td style="position: relative;">
  329. <div class="inpBox">
  330. <input type="text" class="inps" onkeyup="darptSearch()" />
  331. <i class="Cleans fa fa-close"></i>
  332. <i class="xl xl_one"></i>
  333. <div class="addTree xlAdd">
  334. <ul id="addTreeDemo" class="ztree"></ul>
  335. </div>
  336. </div>
  337. <div class="selDpart1">
  338. <ul id="sponsor">
  339. </ul>
  340. </div>
  341. </td>
  342. <td style="text-align: center;">
  343. <botton class="btns Seach">搜索</botton>
  344. <botton class="btns exportFile">导出</botton>
  345. </td>
  346. </tr>
  347. </table>
  348. <a href="" class="btn-success"></a>
  349. <a href="" class="btn-warning"></a>
  350. </div>
  351. </div>
  352. <div>
  353. <div style="width: 100%;padding: 10px;">
  354. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  355. data-pagination="true">
  356. <thead>
  357. <tr>
  358. <th data-checkbox="true"></th>
  359. <th data-field="F_WorkOrderId" data-align="center">工单单号</th>
  360. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
  361. <th data-field="DeptName" data-align="center">承办单位</th>
  362. <th data-field="OtherDeptName" data-align="center">协办单位</th>
  363. <th data-field="UserName" data-align="center">受理人</th>
  364. <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
  365. <!--<th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>-->
  366. <th data-field="OverState" data-formatter="OverTime" data-align="center">时限</th>
  367. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">办理时限</th>
  368. <th data-field="Backreason" data-align="center">退回原因</th>
  369. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
  370. </tr>
  371. </thead>
  372. <tbody class="list"></tbody>
  373. </table>
  374. </div>
  375. </div>
  376. </div>
  377. </div>
  378. <!--下载框-->
  379. <div class="t-shade lyxz">
  380. <div class="shade_k">
  381. <div class="shade_title">
  382. <span>录音播放与下载<srong class="cknum"></srong></span>
  383. <span class="setwin gbly"><a>x</a></span>
  384. </div>
  385. <div class="shade_content">
  386. <div class="Ly_box audiojs">
  387. </div>
  388. </div>
  389. </div>
  390. </div>
  391. <input type="hidden" id="PID" />
  392. <input type="hidden" id="Dpment" />
  393. </div>
  394. <script src="../js/bootstrap-select.js"></script>
  395. <script src="../css/laydate/laydate.js"></script>
  396. <script src="../My97DatePicker/WdatePicker.js"></script>
  397. <script src="../js/zTree/jquery.ztree.core.js"></script>
  398. <script src="../js/search/screen.js"></script>
  399. <script>
  400. var wid = helper.request.queryString("states");
  401. if (wid) {
  402. $("#state").val(wid);
  403. }
  404. $(document).ready(function () {
  405. load();
  406. laydate.skin('blue');
  407. laydate({
  408. elem: '#starttime',
  409. event: 'focus'
  410. });
  411. laydate({
  412. elem: '#endtime',
  413. event: 'focus'
  414. });
  415. });
  416. //关闭录音弹出
  417. $(".gbly").click(function () {
  418. $(".lyxz").removeClass("cx");
  419. $('audio')[0].pause();
  420. });
  421. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  422. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  423. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  424. });
  425. //获取查询信息
  426. function load() {
  427. //坐席
  428. var usercodeID = "";
  429. var usercode_ = $("#ZX").val(); //坐席
  430. if (usercode_ != null) {
  431. $(usercode_).each(function (i, n) {
  432. var obj1 = '';
  433. obj1 = n + ",";
  434. usercodeID += obj1;
  435. })
  436. } else {
  437. usercodeID = ""
  438. }
  439. // 调度员
  440. var ddusercodeID = "";
  441. var ddusercode_ = $("#yardman").val(); //坐席
  442. if (ddusercode_ != null) {
  443. $(ddusercode_).each(function (i, n) {
  444. var obj2 = '';
  445. obj2 = n + ",";
  446. ddusercodeID += obj2;
  447. })
  448. } else {
  449. ddusercodeID = ""
  450. }
  451. //先销毁表格
  452. $('#orderlist').bootstrapTable('destroy');
  453. //初始化表格,动态从服务器加载数据
  454. $("#orderlist").bootstrapTable({
  455. method: "get", //使用get请求到服务器获取数据
  456. url: huayi.config.callcenter_url + "WorkOrder/GetLDDealList", //获取数据的Servlet地址
  457. contentType: "application/x-www-form-urlencoded",
  458. striped: true, //表格显示条纹
  459. pagination: true, //启动分页
  460. pageSize: 10, //每页显示的记录数
  461. pageNumber: 1, //当前第几页
  462. pageList: [10, 20, 50, 100], //记录数可选列表
  463. search: false, //是否启用查询
  464. showColumns: false, //显示下拉框勾选要显示的列
  465. showRefresh: false, //显示刷新按钮
  466. sidePagination: "server", //表示服务端请求
  467. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  468. //设置为limit可以获取limit, offset, search, sort, order
  469. queryParamsType: "undefined",
  470. queryParams: function queryParams(params) { //设置查询参数
  471. var param = {
  472. page: params.pageNumber,
  473. pagesize: params.pageSize,
  474. workid: $("#wids").val(),
  475. state: 10, //=工单状态
  476. type: $("#type").val(), //=工单类型
  477. bigtype: $("#bigtype").val(), //=大类别
  478. smalltype: $("#smalltype").val(), //=小类别
  479. key: $("#key").val(), //=关键字
  480. tel: $("#tel").val(), //=客户电话
  481. name: $("#name").val(), //=客户名称
  482. usercode: usercodeID, //=坐席工号
  483. ddusercode: ddusercodeID,
  484. keyid: $("#keyid").val(), //=关键词id
  485. source: $("#source").val(), //=来源&
  486. starttime: $("#starttime").val(), //=开始时间
  487. endtime: $("#endtime").val(), //=结束时间
  488. deptid: $("#PID").val(),
  489. type: $("#type").val(),
  490. tab: 10, // 退回待审转办
  491. sourcearea: $('#sourceAreas').val(), //区域
  492. token: $.cookie("token")
  493. };
  494. return param;
  495. },
  496. onLoadSuccess: function (data) { //加载成功时执行
  497. // layer.msg("加载成功");
  498. //console.log(data);
  499. },
  500. onLoadError: function () { //加载失败时执行
  501. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  502. }
  503. });
  504. }
  505. //状态
  506. function States(val, row) {
  507. var html = '';
  508. switch (val + '') {
  509. case '0':
  510. html = '新工单';
  511. if (row.F_IsReturn == 1) {
  512. html = '新工单(回退)';
  513. }
  514. break;
  515. case '1':
  516. html = '待交办';
  517. break;
  518. case '2':
  519. html = '待查收';
  520. break;
  521. case '3':
  522. html = '退回审核中';
  523. break;
  524. case '4':
  525. html = '办理中';
  526. break;
  527. case '5':
  528. html = '延时审核';
  529. break;
  530. case '6':
  531. html = '已办理';
  532. break;
  533. case '7':
  534. html = '已回访';
  535. break;
  536. case '8':
  537. html = '重办中';
  538. break;
  539. case '9':
  540. html = '已结案';
  541. break;
  542. case '10':
  543. html = '待审核';
  544. break;
  545. }
  546. return html;
  547. }
  548. //时限
  549. function OverTime(val, row) {
  550. if (val == 1) {
  551. return '<div class="" style="cursor: pointer;">' +
  552. '<span class="Greens">' + row.GapTime + '</span>' +
  553. '</div>';
  554. } else if (val == 2) {
  555. return '<div class="" style="cursor: pointer;">' +
  556. '<span class="Yellows">' + row.GapTime + '</span>' +
  557. '</div>';
  558. } else if (val == 3) {
  559. return '<div class="" style="cursor: pointer;">' +
  560. '<span class="Reds">' + row.GapTime + '</span>' +
  561. '</div>';
  562. }
  563. }
  564. //办理时限
  565. function BanTime(val) {
  566. if (val) {
  567. var time = val.substring(0, val.indexOf(' '));
  568. return '<div class="" style="cursor: pointer;">' +
  569. '<span>' + time + '</span>' +
  570. '</div>';
  571. }
  572. }
  573. //音频
  574. function setCode(val) {
  575. if (val) {
  576. return '<div class="imgs" style="cursor: pointer;">' +
  577. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' + val + '" />' +
  578. '</div>';
  579. } else {
  580. return '';
  581. }
  582. }
  583. function GetCont(val) {
  584. if (val) {
  585. var str = '<div '
  586. if (val.length > 10) {
  587. str = str + ' title="' + val + '" ';
  588. val = val.substr(0, 10) + "...";
  589. }
  590. return str + '>' + val + '</div>';
  591. } else {
  592. return '';
  593. }
  594. }
  595. //操作
  596. function Dispose(val, row) {
  597. var Rows = row.Buttons;
  598. // alert(row.F_WorkOrderId);
  599. var WorkOrderId = row.F_WorkOrderId;
  600. var html = '';
  601. // if (row.F_WorkState == '1') {
  602. // html += '<a class="xg" onclick="redeploy(\'' + WorkOrderId + '\')">转派&nbsp</a>';
  603. // }
  604. for (var i = 0; i < Rows.length; i++) {
  605. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  606. if (html1) {
  607. html1 = html1.replace("data", val);
  608. }
  609. html += html1;
  610. }
  611. return html;
  612. }
  613. //转派
  614. function redeploy(WorkOrderId) {
  615. layer.open({
  616. type: 2,
  617. content: "../CommonHtml/zhuanpai.html?wid=" + WorkOrderId, //iframe的url,no代表不显示滚动条
  618. title: '转派',
  619. area: ['85%', '80%'], //宽高
  620. });
  621. }
  622. //查看详情
  623. function ckxq(str) {
  624. layer.open({
  625. type: 2,
  626. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  627. title: '工单详情',
  628. area: ['100%', '100%'], //宽高
  629. });
  630. }
  631. //编辑
  632. function bj(str) {
  633. layer.open({
  634. type: 2,
  635. content: "../CommonHtml/AddAppealDCL.html?wid=" + str, //iframe的url,no代表不显示滚动条
  636. title: '编辑工单',
  637. area: ['96%', '85%'], //宽高
  638. });
  639. }
  640. //删除
  641. function move(str) {
  642. layer.confirm('确定删除工单?', {
  643. btn: ['是', '否'] //按钮
  644. }, function () {
  645. $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
  646. ids: str,
  647. token: $.cookie("token")
  648. }, function (result) {
  649. result = JSON.parse(result);
  650. if (result.state.toLowerCase() == "success") {
  651. layer.msg("删除成功");
  652. load();
  653. }
  654. })
  655. });
  656. }
  657. //提交
  658. function tj(str) {
  659. layer.confirm('确定要提交工单么?', {
  660. btn: ['确定', '取消'] //按钮
  661. }, function () {
  662. //请求后台数据
  663. /*发送请求*/
  664. $.post(huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
  665. ids: str,
  666. token: $.cookie("token")
  667. }, function (result) {
  668. result = JSON.parse(result);
  669. if (result.state.toLowerCase() == "success") {
  670. layer.msg("提交成功");
  671. load();
  672. }
  673. })
  674. });
  675. }
  676. //交办
  677. function jb(str) {
  678. layer.open({
  679. type: 2,
  680. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  681. title: '工单交办',
  682. area: ['87%', '80%'], //宽高
  683. });
  684. }
  685. //领导批示
  686. function lader(str) {
  687. layer.open({
  688. type: 2,
  689. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  690. title: '领导批示',
  691. area: ['60%', '80%'], //宽高
  692. });
  693. }
  694. //市长批示
  695. function city(str) {
  696. layer.open({
  697. type: 2,
  698. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  699. title: '领导批示',
  700. area: ['60%', '80%'], //宽高
  701. });
  702. }
  703. //办理
  704. function bl(str) {
  705. layer.open({
  706. type: 2,
  707. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  708. title: '办理工单',
  709. area: ['60%', '80%'], //宽高
  710. });
  711. }
  712. //督办
  713. function Supervision(str) {
  714. layer.open({
  715. type: 2,
  716. state: 1,
  717. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1' +
  718. '&state=1', //iframe的url,no代表不显示滚动条
  719. title: '督办',
  720. area: ['60%', '80%'], //宽高
  721. });
  722. }
  723. //不督办
  724. function ndb(str) {
  725. layer.open({
  726. type: 2,
  727. state: 2,
  728. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1' +
  729. '&state=2', //iframe的url,no代表不显示滚动条
  730. title: '不督办',
  731. area: ['60%', '80%'], //宽高
  732. });
  733. }
  734. //督查
  735. function Supervision_(str) {
  736. layer.open({
  737. type: 2,
  738. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url,no代表不显示滚动条
  739. title: '监察',
  740. area: ['60%', '80%'], //宽高
  741. });
  742. }
  743. //强制结案
  744. function StrongLawsuit(str) {
  745. layer.open({
  746. type: 2,
  747. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  748. title: '强制结案',
  749. area: ['60%', '80%'], //宽高
  750. });
  751. }
  752. //回退BackDtail
  753. function BackDtail(str) {
  754. layer.open({
  755. type: 2,
  756. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  757. title: '工单回退',
  758. area: ['60%', '80%'], //宽高
  759. });
  760. }
  761. //查收
  762. function cs(str) {
  763. layer.confirm('确定要查收?', {
  764. btn: ['是', '否'] //按钮
  765. }, function () {
  766. $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  767. workorderid: str,
  768. token: $.cookie("token")
  769. }, function (result) {
  770. result = JSON.parse(result);
  771. if (result.state.toLowerCase() == "success") {
  772. layer.msg("查收成功");
  773. load();
  774. }
  775. })
  776. });
  777. }
  778. //收回
  779. function sh(str) {
  780. layer.confirm('确定要回收?', {
  781. btn: ['是', '否'] //按钮
  782. }, function () {
  783. $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
  784. workorderid: str,
  785. token: $.cookie("token")
  786. }, function (result) {
  787. result = JSON.parse(result);
  788. if (result.state.toLowerCase() == "success") {
  789. layer.msg("回收");
  790. load();
  791. }
  792. })
  793. });
  794. }
  795. //强制回收
  796. function recycles() {
  797. layer.confirm('确定要强制退回吗?', {
  798. btn: ['是', '否'] //按钮
  799. });
  800. }
  801. //退回申请
  802. function th(str) {
  803. layer.open({
  804. type: 2,
  805. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  806. title: '申请退回工单',
  807. area: ['60%', '80%'], //宽高
  808. });
  809. }
  810. //审核退回申请
  811. function shth(str) {
  812. layer.open({
  813. type: 2,
  814. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  815. title: '审核退回申请',
  816. area: ['60%', '80%'], //宽高
  817. });
  818. }
  819. //办理
  820. // function th(str) {
  821. // layer.open({
  822. // type: 2,
  823. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  824. // title: '办理工单',
  825. // area: ['35%', '30%'], //宽高
  826. // });
  827. // }
  828. //申请延时
  829. function ys(str) {
  830. layer.open({
  831. type: 2,
  832. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  833. title: '申请延时',
  834. area: ['60%', '80%'], //宽高
  835. });
  836. }
  837. //审核申请延时
  838. function shys(str) {
  839. layer.open({
  840. type: 2,
  841. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  842. title: '审核延时申请',
  843. area: ['60%', '80%'], //宽高
  844. });
  845. }
  846. //诉求回访
  847. function hf(str) {
  848. layer.open({
  849. type: 2,
  850. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  851. title: '工单回访',
  852. area: ['60%', '80%'], //宽高
  853. });
  854. }
  855. //重办工单
  856. function cb(str) {
  857. layer.open({
  858. type: 2,
  859. content: "../CommonHtml/AddAppealDCL.html?wid=" + str + "&workType=cb", //iframe的url,no代表不显示滚动条
  860. // content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  861. title: '重办工单',
  862. area: ['60%', '80%'], //宽高
  863. });
  864. }
  865. //审核
  866. function audit(str) {
  867. layer.open({
  868. type: 2,
  869. content: "../CommonHtml/AuditDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  870. title: '审核',
  871. area: ['60%', '80%'], //宽高
  872. });
  873. }
  874. //结案
  875. function Lawsuit(str) {
  876. layer.open({
  877. type: 2,
  878. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  879. title: '诉求单结案',
  880. area: ['60%', '80%'], //宽高
  881. });
  882. }
  883. $('.Appeal').click(function () {
  884. layer.open({
  885. type: 2,
  886. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  887. title: '新增诉求',
  888. area: ['85%', '80%'], //宽高
  889. });
  890. })
  891. //上传文件
  892. function upload() {
  893. if (document.getElementById("upFile").files.length > 0) {
  894. var formData = new FormData();
  895. formData.append("upFile", document.getElementById("upFile").files[0]);
  896. formData.append("token", $.cookie("token"));
  897. $.ajax({
  898. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  899. type: "POST",
  900. data: formData,
  901. /**
  902. *必须false才会自动加上正确的Content-Type
  903. */
  904. contentType: false,
  905. /**
  906. * 必须false才会避开jQuery对 formdata 的默认处理
  907. * XMLHttpRequest会对 formdata 进行正确的处理
  908. */
  909. processData: false,
  910. success: function (result) {
  911. document.getElementById("upFile").outerHTML = document.getElementById("upFile")
  912. .outerHTML;
  913. $("#upFile").change(function () {
  914. upload();
  915. });
  916. var r = $.parseJSON(result);
  917. if (r.state.toLowerCase() == "success") {
  918. $(".fjnr").text(r.data);
  919. $("#scfj").show();
  920. }
  921. }
  922. });
  923. } else {
  924. layer.confirm('请上传文件!', {
  925. btn: ['确定']
  926. });
  927. }
  928. }
  929. //来源
  930. function LY(obj) {
  931. obj.empty();
  932. obj.append('<option selected="selected" value="">请选择</option>');
  933. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  934. "token": $.cookie("token"),
  935. id: 1
  936. }, function (data) {
  937. if (data.state.toLowerCase() == "success") {
  938. var content = data.data;
  939. $(content).each(function (i, n) {
  940. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  941. obj);
  942. })
  943. }
  944. })
  945. }
  946. //类别
  947. function LB(obj) {
  948. obj.empty();
  949. obj.append('<option selected="selected" value="">请选择</option>');
  950. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  951. "token": $.cookie("token"),
  952. id: 2
  953. }, function (data) {
  954. if (data.state.toLowerCase() == "success") {
  955. var content = data.data;
  956. $(content).each(function (i, n) {
  957. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  958. obj);
  959. })
  960. }
  961. })
  962. }
  963. // 主题
  964. function ZT(obj) {
  965. obj.empty();
  966. obj.append('<option selected="selected" value="">请选择</option>');
  967. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  968. "token": $.cookie("token"),
  969. id: 3
  970. }, function (data) {
  971. if (data.state.toLowerCase() == "success") {
  972. var content = data.data;
  973. $(content).each(function (i, n) {
  974. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  975. obj);
  976. })
  977. }
  978. })
  979. }
  980. function tree() {
  981. $.get(huayi.config.callcenter_url + 'Department/GetDeptList', {
  982. "token": $.cookie("token"),
  983. // "pid": pid
  984. }, function (result) {
  985. result = $.parseJSON(result);
  986. $.fn.zTree.init($("#addTreeDemo"), setting1, result.data); //实例化树形图
  987. });
  988. }
  989. var setting1 = {
  990. data: {
  991. key: {
  992. name: "F_DeptName"
  993. },
  994. simpleData: {
  995. enable: true,
  996. idKey: "F_DeptId",
  997. pIdKey: "F_PartentId",
  998. rootPId: 0
  999. }
  1000. },
  1001. callback: {
  1002. onClick: zTreeOnClick
  1003. }
  1004. };
  1005. function zTreeOnClick(event, treeId, treeNode) {
  1006. if (treeNode.level >= 1) {
  1007. $('.inps').val(treeNode.F_DeptName);
  1008. $("#PID").val(treeNode.F_DeptId);
  1009. $("#Dpment").val(treeNode.F_DeptName);
  1010. $(".Cleans").show();
  1011. }
  1012. };
  1013. $(".exportFile").click(function () {
  1014. var usercode_ = $("#ZX").val(); //坐席
  1015. if (usercode_ != null) {
  1016. $(usercode_).each(function (i, n) {
  1017. var obj1 = "";
  1018. obj1 = n + ",";
  1019. usercodeID += obj1;
  1020. });
  1021. } else {
  1022. usercodeID = "";
  1023. }
  1024. // 调度员
  1025. var ddusercodeID = "";
  1026. var ddusercode_ = $("#yardman").val(); //坐席
  1027. if (ddusercode_ != null) {
  1028. $(ddusercode_).each(function (i, n) {
  1029. var obj2 = "";
  1030. obj2 = n + ",";
  1031. ddusercodeID += obj2;
  1032. });
  1033. } else {
  1034. ddusercodeID = "";
  1035. }
  1036. var workid = $("#wids").val()
  1037. var key = $("#key").val() //=关键字
  1038. var tel = $("#tel").val() //=客户电话
  1039. var name = $("#name").val() //=客户名称
  1040. var usercode = usercodeID //=坐席工号
  1041. var ddusercode = ddusercodeID
  1042. var source = $("#source").val() //=来源&
  1043. var starttime = $("#starttime").val() //=开始时间
  1044. var endtime = $("#endtime").val() //=结束时间
  1045. var deptid = $("#PID").val()
  1046. var type = $("#type").val() //=工单类型
  1047. var bigtype = $("#bigtype").val()
  1048. var smalltype = $("#smalltype").val() //=小类别
  1049. var sourcearea = $("#sourceAreas").val() //区域
  1050. var state = $("#state").val() //=工单状态
  1051. var tab = 10; // 退回待审转办
  1052. var keyid = $("#keyid").val() //=关键词id
  1053. var url = huayi.config.callcenter_url + "WorkOrder/GetLDDealList?token=" + $.cookie("token");
  1054. url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" + key +
  1055. "&tel=" +
  1056. tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
  1057. source +
  1058. "&starttime=" + starttime + "&endtime=" + endtime + "&deptid=" + deptid + "&sourcearea=" +
  1059. sourcearea +
  1060. "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&keyid=" + keyid + "&isdc=1";
  1061. window.location.href = url;
  1062. })
  1063. </script>
  1064. </body>
  1065. </html>