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WorkYSBJJ.html 47KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>延时被拒绝</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  8. <script src="../Script/Common/huayi.config.js"></script>
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <style>
  12. #sqzx th {
  13. padding: 5px 8px 5px 0;
  14. text-align: right;
  15. }
  16. .select {
  17. width: 150px;
  18. background-color: #fff;
  19. background-image: none;
  20. border: 1px solid #ccc;
  21. border-radius: 1px;
  22. color: inherit;
  23. padding: 6px 12px;
  24. }
  25. #sex {
  26. background-color: #fff;
  27. background-image: none;
  28. border: 1px solid #ccc;
  29. border-radius: 1px;
  30. color: inherit;
  31. padding: 6px 12px;
  32. }
  33. input {
  34. background-color: #fff;
  35. background-image: none;
  36. border: 1px solid #ccc;
  37. border-radius: 1px;
  38. color: inherit;
  39. padding: 6px 12px;
  40. }
  41. #sqzx td {
  42. padding: 6px 0 5px 10px;
  43. }
  44. .lxr ul li {
  45. float: left;
  46. list-style: none;
  47. width: 30%;
  48. margin-bottom: 5px;
  49. padding-top: 10px;
  50. }
  51. .clearFix:after {
  52. content: "";
  53. display: block;
  54. clear: both;
  55. }
  56. .form-group {
  57. padding-left: 40px;
  58. margin-bottom: 0;
  59. }
  60. textarea {
  61. height: 70px;
  62. border: 1px solid #ccc;
  63. border-radius: 1px;
  64. width: 50%;
  65. resize: none;
  66. }
  67. .textarea_box {
  68. margin-top: 10px;
  69. }
  70. .box_content {
  71. border-bottom: 1px solid #ccc;
  72. }
  73. .tj_content {
  74. border: 1px solid #e6e6e6;
  75. border-radius: 5px;
  76. }
  77. .t-shade {
  78. position: fixed;
  79. top: 0;
  80. left: 0;
  81. width: 100%;
  82. background: rgba(0, 0, 0, 0.48);
  83. z-index: 10004;
  84. display: none;
  85. }
  86. .lyxz .shade_k {
  87. z-index: 10005;
  88. width: 40%;
  89. left: 30%;
  90. margin: 20% auto;
  91. position: absolute;
  92. background-color: #fff;
  93. box-shadow: 1px 1px 50px rgba(0, 0, 0, 0.3);
  94. border-radius: 5px;
  95. }
  96. .shade_title {
  97. padding: 0 80px 0 20px;
  98. height: 42px;
  99. line-height: 42px;
  100. border-bottom: 1px solid #eee;
  101. font-size: 16px;
  102. color: #ffffff;
  103. overflow: hidden;
  104. background-color: #00a1cb;
  105. border-radius: 2px 2px 0 0;
  106. position: relative;
  107. border-top-left-radius: 5px;
  108. border-top-right-radius: 5px;
  109. }
  110. .cx {
  111. display: block;
  112. }
  113. .setwin {
  114. position: absolute;
  115. right: 15px;
  116. top: 5px;
  117. font-size: 0;
  118. line-height: initial;
  119. }
  120. .setwin a {
  121. position: relative;
  122. width: 16px;
  123. height: 16px;
  124. font-size: 20px;
  125. color: #fff;
  126. }
  127. .xg i {
  128. font-size: 16px;
  129. }
  130. .hidens {
  131. display: none;
  132. }
  133. .Min-width {
  134. width: 150px;
  135. }
  136. .hidens {
  137. display: none;
  138. }
  139. .inpBox {
  140. border: 1px solid #cccccc;
  141. height: 31px;
  142. width: 220px;
  143. display: inline-block;
  144. position: relative;
  145. vertical-align: middle;
  146. position: absolute;
  147. left: 0px;
  148. top: 0px;
  149. z-index: 111;
  150. }
  151. .selDpart1 {
  152. position: absolute;
  153. left: 0px;
  154. top: 30px;
  155. z-index: 11111;
  156. width: 220px;
  157. line-height: 30px;
  158. background: #ffffff;
  159. display: none;
  160. }
  161. #sponsor {
  162. width: 218px;
  163. border: 1px solid #00a1cb;
  164. margin: 0;
  165. padding: 0;
  166. list-style: none;
  167. max-height: 212px;
  168. overflow-x: hidden;
  169. overflow-y: scroll;
  170. }
  171. #sponsor li {
  172. margin: 0;
  173. padding-left: 10px;
  174. width: 220px;
  175. height: 30px;
  176. line-height: 30px;
  177. list-style: none;
  178. }
  179. #sponsor li:hover {
  180. background: #00a1cb;
  181. }
  182. .addTree {
  183. background: #fff;
  184. position: absolute;
  185. width: 100%;
  186. border: 1px solid darkgrey;
  187. right: 0;
  188. top: 29px;
  189. display: none;
  190. z-index: 222;
  191. }
  192. .xl {
  193. display: inline-block;
  194. background: url(../../img/dropDown.png) no-repeat;
  195. height: 100%;
  196. background-position: center center;
  197. width: 20px;
  198. position: absolute;
  199. right: 0;
  200. top: 0px;
  201. /* background-color: #f7bc8b; */
  202. cursor: pointer;
  203. }
  204. .ztree li span {
  205. border: none;
  206. padding: 0;
  207. }
  208. .inps {
  209. width: 217px;
  210. height: 24px;
  211. outline: none;
  212. border: 0;
  213. border-image-width: 0;
  214. padding: 0;
  215. padding-left: 3px;
  216. }
  217. .xl {
  218. display: inline-block;
  219. background: url(../img/dropDown.png) no-repeat;
  220. height: 100%;
  221. background-position: center center;
  222. width: 20px;
  223. position: absolute;
  224. right: 0;
  225. top: 0px;
  226. /* background-color: #f7bc8b; */
  227. cursor: pointer;
  228. }
  229. .Cleans {
  230. display: inline-block;
  231. width: 20px;
  232. position: absolute;
  233. right: 21px;
  234. top: 5px;
  235. display: none;
  236. }
  237. </style>
  238. </head>
  239. <body class="gray-bg">
  240. <div class="wrapper wrapper-content animated fadeInRight">
  241. <div class="daoHang clearfix">
  242. <div class="dhLeft">
  243. <sapn>
  244. <i class="syIcon"></i>位置:
  245. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  246. <a href="javaScript:;">办理单位</a>&gt;
  247. <a href="" class="nowPosition">延时被拒绝</a>
  248. </sapn>
  249. </div>
  250. <div class="dhRight">
  251. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  252. </div>
  253. </div>
  254. <div style="padding: 10px" class="tj_content clearFix">
  255. <div style="padding: 10px" class="tj_content clearFix">
  256. <div>
  257. <span>【搜索信息】</span>
  258. <div class="box_content">
  259. <table id="sqzx" style="width: 100%" border="0" cellspacing="0" cellpadding="0">
  260. <tr>
  261. <th>事项编号:</th>
  262. <td>
  263. <input type="text" placeholder="输入工单号" id="wids" class="Min-width" />
  264. </td>
  265. <th>来电号码:</th>
  266. <td>
  267. <input type="text" id="tel" class="Min-width" />
  268. </td>
  269. <th>时间:</th>
  270. <td>
  271. <input type="text" id="starttime" class="laydate-icon Min-width"
  272. style="height: 32px" />&nbsp;——&nbsp;<input type="text" id="endtime"
  273. class="laydate-icon Min-width" style="height: 32px" />
  274. </td>
  275. </tr>
  276. <tr>
  277. <th>关键字:</th>
  278. <td>
  279. <input type="text" placeholder="输入关键字" id="key" class="Min-width" />
  280. </td>
  281. <th>区域:</th>
  282. <td>
  283. <select name="" id="sourceAreas" class="select"></select>
  284. </td>
  285. <!-- <th>工单状态:</th>
  286. <td>
  287. <select name="" id="state" class="select">
  288. <option value="">请选择</option>
  289. <option value="2">待查收</option>
  290. <option value="4">办理中</option>
  291. <option value="8">重办中</option>
  292. </select>
  293. </td> -->
  294. <th>工单来源:</th>
  295. <td>
  296. <select class="select_" id="source"></select>
  297. </td>
  298. </tr>
  299. <tr>
  300. <!-- <th>主题词:</th>
  301. <td>
  302. <select id="keyid" name="" class="select"></select>
  303. </td> -->
  304. <th>类型:</th>
  305. <td>
  306. <select class="select_" id="type"></select>
  307. </td>
  308. <!-- <th>来电人:</th>
  309. <td>
  310. <input
  311. type="text"
  312. id="name"
  313. class="Min-width"
  314. />
  315. </td> -->
  316. </tr>
  317. <tr>
  318. <th>坐席:</th>
  319. <td>
  320. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  321. data-live-search="true">
  322. <option value="">请选择坐席</option>
  323. </select>
  324. </td>
  325. <th>审核员:</th>
  326. <td>
  327. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  328. multiple data-live-search="true">
  329. <option value="">
  330. 请选择审核员
  331. </option>
  332. </select>
  333. </td>
  334. <!-- <th>承办单位:</th>
  335. <td style="position: relative">
  336. <div class="inpBox">
  337. <input
  338. type="text"
  339. class="inps"
  340. onkeyup="darptSearch()"
  341. />
  342. <i class="Cleans fa fa-close"></i>
  343. <i class="xl xl_one"></i>
  344. <div class="addTree xlAdd">
  345. <ul
  346. id="addTreeDemo"
  347. class="ztree"
  348. ></ul>
  349. </div>
  350. </div>
  351. <div class="selDpart1">
  352. <ul id="sponsor"></ul>
  353. </div>
  354. </td> -->
  355. <th></th>
  356. <td style="text-align: center">
  357. <botton class="btns Seach">搜索</botton>
  358. <botton class="btns exportFile">导出</botton>
  359. </td>
  360. </tr>
  361. </table>
  362. </div>
  363. </div>
  364. <div>
  365. <div style="width: 100%; padding: 10px">
  366. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  367. data-pagination="true">
  368. <thead>
  369. <tr>
  370. <th data-formatter="serialNumber" data-align="center">
  371. 序号
  372. </th>
  373. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  374. 工单单号
  375. </th>
  376. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  377. 诉求标题
  378. </th>
  379. <th data-field="DeptName" data-align="center">
  380. 承办单位
  381. </th>
  382. <!-- <th data-field="OtherDeptName" data-align="center">
  383. 协办单位
  384. </th> -->
  385. <!-- <th data-field="UserName" data-align="center">
  386. 受理人
  387. </th> -->
  388. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  389. 办理状态
  390. </th>
  391. <!--<th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>-->
  392. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  393. 时限
  394. </th>
  395. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  396. 办理时限
  397. </th>
  398. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  399. 操作
  400. </th>
  401. </tr>
  402. </thead>
  403. <tbody class="list"></tbody>
  404. </table>
  405. </div>
  406. </div>
  407. </div>
  408. </div>
  409. <!--下载框-->
  410. <div class="t-shade lyxz">
  411. <div class="shade_k">
  412. <div class="shade_title">
  413. <span>录音播放与下载<srong class="cknum"></srong></span>
  414. <span class="setwin gbly"><a>x</a></span>
  415. </div>
  416. <div class="shade_content">
  417. <div class="Ly_box audiojs"></div>
  418. </div>
  419. </div>
  420. </div>
  421. <input type="hidden" id="PID" />
  422. <input type="hidden" id="Dpment" />
  423. </div>
  424. <script src="../js/bootstrap-select.js"></script>
  425. <script src="../css/laydate/laydate.js"></script>
  426. <script src="../My97DatePicker/WdatePicker.js"></script>
  427. <script src="../js/zTree/jquery.ztree.core.js"></script>
  428. <script src="../js/search/screen.js"></script>
  429. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  430. <script>
  431. var wid = helper.request.queryString("states");
  432. if (wid) {
  433. $("#state").val(wid);
  434. }
  435. $(document).ready(function () {
  436. load();
  437. laydate.skin("blue");
  438. laydate({
  439. elem: "#starttime",
  440. event: "focus",
  441. });
  442. laydate({
  443. elem: "#endtime",
  444. event: "focus",
  445. });
  446. });
  447. //关闭录音弹出
  448. $(".gbly").click(function () {
  449. $(".lyxz").removeClass("cx");
  450. $("audio")[0].pause();
  451. });
  452. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  453. $(".success").removeClass("success"); //去除之前选中的行的,选中样式
  454. $(ele).addClass("success"); //添加当前选中的 success样式用于区别
  455. });
  456. //获取查询信息
  457. function load() {
  458. //坐席
  459. var usercodeID = "";
  460. var usercode_ = $("#ZX").val(); //坐席
  461. if (usercode_ != null) {
  462. $(usercode_).each(function (i, n) {
  463. var obj1 = "";
  464. obj1 = n + ",";
  465. usercodeID += obj1;
  466. });
  467. } else {
  468. usercodeID = "";
  469. }
  470. // 调度员
  471. var ddusercodeID = "";
  472. var ddusercode_ = $("#yardman").val(); //坐席
  473. if (ddusercode_ != null) {
  474. $(ddusercode_).each(function (i, n) {
  475. var obj2 = "";
  476. obj2 = n + ",";
  477. ddusercodeID += obj2;
  478. });
  479. } else {
  480. ddusercodeID = "";
  481. }
  482. //先销毁表格
  483. $("#orderlist").bootstrapTable("destroy");
  484. //初始化表格,动态从服务器加载数据
  485. $("#orderlist").bootstrapTable({
  486. method: "get", //使用get请求到服务器获取数据
  487. url: huayi.config.callcenter_url + "WorkOrder/GetDWDealList", //获取数据的Servlet地址
  488. contentType: "application/x-www-form-urlencoded",
  489. striped: true, //表格显示条纹
  490. pagination: true, //启动分页
  491. pageSize: 10, //每页显示的记录数
  492. pageNumber: 1, //当前第几页
  493. pageList: [10, 20, 50, 100], //记录数可选列表
  494. search: false, //是否启用查询
  495. showColumns: false, //显示下拉框勾选要显示的列
  496. showRefresh: false, //显示刷新按钮
  497. sidePagination: "server", //表示服务端请求
  498. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  499. //设置为limit可以获取limit, offset, search, sort, order
  500. queryParamsType: "undefined",
  501. queryParams: function queryParams(params) {
  502. //设置查询参数
  503. var param = {
  504. page: params.pageNumber,
  505. pagesize: params.pageSize,
  506. workid: $("#wids").val(),
  507. state: $("#state").val(), //=工单状态
  508. type: $("#type").val(), //=工单类型
  509. bigtype: $("#bigtype").val(), //=大类别
  510. smalltype: $("#smalltype").val(), //=小类别
  511. key: $("#key").val(), //=关键字
  512. tel: $("#tel").val(), //=客户电话
  513. name: $("#name").val(), //=客户名称
  514. usercode: usercodeID, //=坐席工号
  515. ddusercode: ddusercodeID,
  516. keyid: $("#keyid").val(), //=关键词id
  517. source: $("#source").val(), //=来源&
  518. starttime: $("#starttime").val(), //=开始时间
  519. endtime: $("#endtime").val(), //=结束时间
  520. deptid: $("#PID").val(),
  521. type: $("#type").val(),
  522. tab: 17, //待处理
  523. distribute: 0,
  524. sourcearea: $("#sourceAreas").val(), //区域
  525. token: $.cookie("token"),
  526. };
  527. return param;
  528. },
  529. onLoadSuccess: function (data) {
  530. //加载成功时执行
  531. // layer.msg("加载成功");
  532. //console.log(data);
  533. },
  534. onLoadError: function () {
  535. //加载失败时执行
  536. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  537. },
  538. });
  539. }
  540. //状态
  541. function States(val, row) {
  542. var html = "";
  543. switch (val + "") {
  544. case "0":
  545. html = "新工单";
  546. if (row.F_IsReturn == 1) {
  547. html = "新工单(回退)";
  548. }
  549. break;
  550. case "1":
  551. html = "待审核";
  552. break;
  553. case "2":
  554. html = '<span style="color:#FF0000;">待查收</span>';
  555. break;
  556. case "3":
  557. html = "退回审核中";
  558. break;
  559. case "4":
  560. html = "办理中";
  561. break;
  562. case "5":
  563. html = "延时审核";
  564. break;
  565. case "6":
  566. html = "待审核";
  567. break;
  568. case "7":
  569. html = "已回访";
  570. break;
  571. case "8":
  572. html = "重办中";
  573. break;
  574. case "9":
  575. html = "已结案";
  576. break;
  577. case "10":
  578. html = "待审核";
  579. break;
  580. case "11":
  581. html = "重办待交办";
  582. break;
  583. case "12":
  584. html = "待审核";
  585. break;
  586. case "13":
  587. html = "待督办";
  588. break;
  589. }
  590. return html;
  591. }
  592. //时限
  593. function OverTime(val, row) {
  594. if (val == 1) {
  595. return (
  596. '<div class="" style="cursor: pointer;">' +
  597. '<span class="Greens">' +
  598. row.GapTime +
  599. "</span>" +
  600. "</div>"
  601. );
  602. } else if (val == 2) {
  603. return (
  604. '<div class="" style="cursor: pointer;">' +
  605. '<span class="Yellows">' +
  606. row.GapTime +
  607. "</span>" +
  608. "</div>"
  609. );
  610. } else if (val == 3) {
  611. return (
  612. '<div class="" style="cursor: pointer;">' +
  613. '<span class="Reds">' +
  614. row.GapTime +
  615. "</span>" +
  616. "</div>"
  617. );
  618. }
  619. }
  620. //办理时限
  621. function BanTime(val) {
  622. if (val) {
  623. var time = val.substring(0, val.indexOf(" "));
  624. return (
  625. '<div class="" style="cursor: pointer;">' +
  626. "<span>" +
  627. time +
  628. "</span>" +
  629. "</div>"
  630. );
  631. }
  632. }
  633. //音频
  634. function setCode(val) {
  635. if (val) {
  636. return (
  637. '<div class="imgs" style="cursor: pointer;">' +
  638. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  639. val +
  640. '" />' +
  641. "</div>"
  642. );
  643. } else {
  644. return "";
  645. }
  646. }
  647. //编号
  648. function serialNumber(val, row, index) {
  649. return index + 1;
  650. }
  651. function GetCont(val) {
  652. if (val) {
  653. var str = "<div ";
  654. if (val.length > 10) {
  655. str = str + ' title="' + val + '" ';
  656. val = val.substr(0, 10) + "...";
  657. }
  658. return str + ">" + val + "</div>";
  659. } else {
  660. return "";
  661. }
  662. }
  663. //操作
  664. function Dispose(val, row) {
  665. var Rows = row.Buttons;
  666. var html = "";
  667. for (var i = 0; i < Rows.length; i++) {
  668. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  669. if (html1) {
  670. html1 = html1.replace("data", val);
  671. html1 = html1.replace("isProtect", row.F_IsProtect);
  672. html1 = html1.replace("row", row.F_MainDeptId);
  673. }
  674. html += html1;
  675. }
  676. return html;
  677. }
  678. //查看详情
  679. function ckxq(str) {
  680. layer.open({
  681. type: 2,
  682. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  683. title: "工单详情",
  684. area: ["100%", "100%"], //宽高
  685. });
  686. }
  687. //编辑
  688. function bj(str) {
  689. layer.open({
  690. type: 2,
  691. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  692. title: "审核工单",
  693. area: ["96%", "80%"], //宽高
  694. });
  695. }
  696. //删除
  697. function move(str) {
  698. layer.confirm(
  699. "确定删除工单?", {
  700. btn: ["是", "否"], //按钮
  701. },
  702. function () {
  703. $.post(
  704. huayi.config.callcenter_url +
  705. "WorkOrder/DelWorkOrder", {
  706. ids: str,
  707. token: $.cookie("token"),
  708. },
  709. function (result) {
  710. result = JSON.parse(result);
  711. if (result.state.toLowerCase() == "success") {
  712. layer.msg("删除成功");
  713. load();
  714. }
  715. }
  716. );
  717. }
  718. );
  719. }
  720. //提交
  721. function tj(str) {
  722. layer.confirm(
  723. "确定要提交工单么?", {
  724. btn: ["确定", "取消"], //按钮
  725. },
  726. function () {
  727. //请求后台数据
  728. /*发送请求*/
  729. $.post(
  730. huayi.config.callcenter_url +
  731. "WorkOrder/SubmitWorkOrder", {
  732. ids: str,
  733. token: $.cookie("token"),
  734. },
  735. function (result) {
  736. result = JSON.parse(result);
  737. if (result.state.toLowerCase() == "success") {
  738. layer.msg("提交成功");
  739. load();
  740. }
  741. }
  742. );
  743. }
  744. );
  745. }
  746. //交办
  747. function jb(str) {
  748. layer.open({
  749. type: 2,
  750. content: "../CommonHtml/JiaoBan.html?wid=" + str, //iframe的url,no代表不显示滚动条
  751. title: "工单交办",
  752. area: ["87%", "80%"], //宽高
  753. });
  754. }
  755. //领导批示
  756. function lader(str) {
  757. layer.open({
  758. type: 2,
  759. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  760. title: "领导批示",
  761. area: ["60%", "80%"], //宽高
  762. });
  763. }
  764. //市长批示
  765. function city(str) {
  766. layer.open({
  767. type: 2,
  768. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  769. title: "领导批示",
  770. area: ["60%", "80%"], //宽高
  771. });
  772. }
  773. //办理
  774. function bl(str, isProtect) {
  775. layer.open({
  776. type: 2,
  777. content: "../CommonHtml/banli.html?wid=" +
  778. str +
  779. "&isProtect=" +
  780. isProtect, //iframe的url,no代表不显示滚动条
  781. title: "办理工单",
  782. area: ["60%", "80%"], //宽高
  783. });
  784. }
  785. //派单
  786. function pd(str) {
  787. layer.open({
  788. type: 2,
  789. content: "../CommonHtml/handle.html?wid=" + str, //iframe的url,no代表不显示滚动条
  790. title: "派单",
  791. area: ["87%", "80%"], //宽高
  792. });
  793. }
  794. //督办
  795. function Supervision(str) {
  796. layer.open({
  797. type: 2,
  798. content: "../CommonHtml/Supervision_.html?wid=" +
  799. str +
  800. "&type=1", //iframe的url,no代表不显示滚动条
  801. title: "督办",
  802. area: ["60%", "80%"], //宽高
  803. });
  804. }
  805. //督查
  806. function Supervision_(str) {
  807. layer.open({
  808. type: 2,
  809. content: "../CommonHtml/Supervision_.html?wid=" +
  810. str +
  811. "&type=2", //iframe的url,no代表不显示滚动条
  812. title: "监察",
  813. area: ["60%", "80%"], //宽高
  814. });
  815. }
  816. //强制结案
  817. function StrongLawsuit(str) {
  818. layer.open({
  819. type: 2,
  820. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  821. title: "强制结案",
  822. area: ["60%", "80%"], //宽高
  823. });
  824. }
  825. //回退BackDtail
  826. function BackDtail(str) {
  827. layer.open({
  828. type: 2,
  829. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  830. title: "工单回退",
  831. area: ["60%", "80%"], //宽高
  832. });
  833. }
  834. //查收
  835. function cs(str) {
  836. $.post(
  837. huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  838. workorderid: str,
  839. token: $.cookie("token"),
  840. },
  841. function (result) {
  842. result = JSON.parse(result);
  843. if (result.state.toLowerCase() == "success") {
  844. layer.msg("查收成功");
  845. load();
  846. }
  847. }
  848. );
  849. layer.open({
  850. type: 2,
  851. content: "../CommonHtml/WorkDatil.html?wid=" + str + "&check=check", //iframe的url,no代表不显示滚动条
  852. title: "工单详情",
  853. area: ["100%", "100%"], //宽高
  854. });
  855. // layer.confirm(
  856. // "确定要查收?",
  857. // {
  858. // btn: ["是", "否"], //按钮
  859. // },
  860. // function () {}
  861. // );
  862. }
  863. //收回
  864. function sh(str) {
  865. layer.confirm(
  866. "确定要回收?", {
  867. btn: ["是", "否"], //按钮
  868. },
  869. function () {
  870. $.post(
  871. huayi.config.callcenter_url +
  872. "WorkOrder/TakeBackWorkOrder", {
  873. workorderid: str,
  874. token: $.cookie("token"),
  875. },
  876. function (result) {
  877. result = JSON.parse(result);
  878. if (result.state.toLowerCase() == "success") {
  879. layer.msg("回收");
  880. load();
  881. }
  882. }
  883. );
  884. }
  885. );
  886. }
  887. //撤回
  888. function withdraw(str) {
  889. layer.confirm(
  890. "确定要撤回吗?", {
  891. btn: ["是", "否"], //按钮
  892. },
  893. function () {
  894. $.post(
  895. huayi.config.callcenter_url +
  896. "WorkOrder/WithdrawWorkOrder", {
  897. workorderid: str,
  898. token: $.cookie("token"),
  899. },
  900. function (result) {
  901. result = JSON.parse(result);
  902. if (result.state.toLowerCase() == "success") {
  903. layer.msg("撤回成功");
  904. load();
  905. }
  906. }
  907. );
  908. }
  909. );
  910. }
  911. //退回申请
  912. function th(str) {
  913. layer.open({
  914. type: 2,
  915. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  916. title: "申请退回工单",
  917. area: ["60%", "80%"], //宽高
  918. });
  919. }
  920. //审核退回申请
  921. function shth(str) {
  922. layer.open({
  923. type: 2,
  924. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  925. title: "审核退回申请",
  926. area: ["60%", "80%"], //宽高
  927. });
  928. }
  929. //办理
  930. // function th(str) {
  931. // layer.open({
  932. // type: 2,
  933. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  934. // title: '办理工单',
  935. // area: ['35%', '30%'], //宽高
  936. // });
  937. // }
  938. //处理审核
  939. function auditdeal(str) {
  940. layer.open({
  941. type: 2,
  942. content: "../CommonHtml/processing_audit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  943. title: "处理审核",
  944. area: ["80%", "80%"], //宽高
  945. });
  946. }
  947. //转督办
  948. function zdb(str) {
  949. layer.confirm(
  950. "确定督办吗?", {
  951. btn: ["是", "否"], //按钮
  952. },
  953. function () {
  954. $.post(
  955. huayi.config.callcenter_url +
  956. "WorkOrder/RemindWorkOrder", {
  957. workorderid: str,
  958. type: 1,
  959. state: 0,
  960. token: $.cookie("token"),
  961. },
  962. function (result) {
  963. result = JSON.parse(result);
  964. if (result.state.toLowerCase() == "success") {
  965. layer.msg("操作成功");
  966. load();
  967. }
  968. }
  969. );
  970. }
  971. );
  972. }
  973. //申请延时
  974. function ys(str) {
  975. layer.open({
  976. type: 2,
  977. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  978. title: "申请延时",
  979. area: ["60%", "80%"], //宽高
  980. });
  981. }
  982. //审核申请延时
  983. function shys(str) {
  984. layer.open({
  985. type: 2,
  986. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  987. title: "审核延时申请",
  988. area: ["60%", "80%"], //宽高
  989. });
  990. }
  991. //诉求回访
  992. function hf(str) {
  993. layer.open({
  994. type: 2,
  995. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  996. title: "工单回访",
  997. area: ["60%", "80%"], //宽高
  998. });
  999. }
  1000. //重办工单
  1001. function cb(str) {
  1002. layer.open({
  1003. type: 2,
  1004. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  1005. title: "重办工单",
  1006. area: ["60%", "80%"], //宽高
  1007. });
  1008. }
  1009. //结案
  1010. function Lawsuit(str) {
  1011. layer.open({
  1012. type: 2,
  1013. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  1014. title: "诉求单结案",
  1015. area: ["60%", "80%"], //宽高
  1016. });
  1017. }
  1018. //拒绝
  1019. function Refuse(str) {
  1020. layer.open({
  1021. type: 2,
  1022. content: "../CommonHtml/refuse.html?wid=" + str, //iframe的url,no代表不显示滚动条
  1023. title: "拒绝",
  1024. area: ["60%", "80%"], //宽高
  1025. });
  1026. }
  1027. //退回
  1028. function returnRedo(str) {
  1029. layer.open({
  1030. type: 2,
  1031. content: "../CommonHtml/returnRedo.html?wid=" + str, //iframe的url,no代表不显示滚动条
  1032. title: "退回",
  1033. area: ["60%", "80%"], //宽高
  1034. });
  1035. }
  1036. $(".Appeal").click(function () {
  1037. layer.open({
  1038. type: 2,
  1039. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  1040. title: "新增诉求",
  1041. area: ["85%", "80%"], //宽高
  1042. });
  1043. });
  1044. //上传文件
  1045. function upload() {
  1046. if (document.getElementById("upFile").files.length > 0) {
  1047. var formData = new FormData();
  1048. formData.append(
  1049. "upFile",
  1050. document.getElementById("upFile").files[0]
  1051. );
  1052. formData.append("token", $.cookie("token"));
  1053. $.ajax({
  1054. url: huayi.config.callcenter_url +
  1055. "/WorkOrder/UploadFile",
  1056. type: "POST",
  1057. data: formData,
  1058. /**
  1059. *必须false才会自动加上正确的Content-Type
  1060. */
  1061. contentType: false,
  1062. /**
  1063. * 必须false才会避开jQuery对 formdata 的默认处理
  1064. * XMLHttpRequest会对 formdata 进行正确的处理
  1065. */
  1066. processData: false,
  1067. success: function (result) {
  1068. document.getElementById(
  1069. "upFile"
  1070. ).outerHTML = document.getElementById(
  1071. "upFile"
  1072. ).outerHTML;
  1073. $("#upFile").change(function () {
  1074. upload();
  1075. });
  1076. var r = $.parseJSON(result);
  1077. if (r.state.toLowerCase() == "success") {
  1078. $(".fjnr").text(r.data);
  1079. $("#scfj").show();
  1080. }
  1081. },
  1082. });
  1083. } else {
  1084. layer.confirm("请上传文件!", {
  1085. btn: ["确定"],
  1086. });
  1087. }
  1088. }
  1089. //来源
  1090. function LY(obj) {
  1091. obj.empty();
  1092. obj.append(
  1093. '<option selected="selected" value="">请选择</option>'
  1094. );
  1095. $.getJSON(
  1096. huayi.config.callcenter_url +
  1097. "Dictionary/GetDicValueListById", {
  1098. token: $.cookie("token"),
  1099. id: 1,
  1100. },
  1101. function (data) {
  1102. if (data.state.toLowerCase() == "success") {
  1103. var content = data.data;
  1104. $(content).each(function (i, n) {
  1105. $(
  1106. "<option value='" +
  1107. n.F_ValueId +
  1108. "'>" +
  1109. n.F_Value +
  1110. "</option>"
  1111. ).appendTo(obj);
  1112. });
  1113. }
  1114. }
  1115. );
  1116. }
  1117. //类别
  1118. function LB(obj) {
  1119. obj.empty();
  1120. obj.append(
  1121. '<option selected="selected" value="">请选择</option>'
  1122. );
  1123. $.getJSON(
  1124. huayi.config.callcenter_url +
  1125. "Dictionary/GetDicValueListById", {
  1126. token: $.cookie("token"),
  1127. id: 2,
  1128. },
  1129. function (data) {
  1130. if (data.state.toLowerCase() == "success") {
  1131. var content = data.data;
  1132. $(content).each(function (i, n) {
  1133. $(
  1134. "<option value='" +
  1135. n.F_ValueId +
  1136. "'>" +
  1137. n.F_Value +
  1138. "</option>"
  1139. ).appendTo(obj);
  1140. });
  1141. }
  1142. }
  1143. );
  1144. }
  1145. // 主题
  1146. function ZT(obj) {
  1147. obj.empty();
  1148. obj.append(
  1149. '<option selected="selected" value="">请选择</option>'
  1150. );
  1151. $.getJSON(
  1152. huayi.config.callcenter_url +
  1153. "Dictionary/GetDicValueListById", {
  1154. token: $.cookie("token"),
  1155. id: 3,
  1156. },
  1157. function (data) {
  1158. if (data.state.toLowerCase() == "success") {
  1159. var content = data.data;
  1160. $(content).each(function (i, n) {
  1161. $(
  1162. "<option value='" +
  1163. n.F_ValueId +
  1164. "'>" +
  1165. n.F_Value +
  1166. "</option>"
  1167. ).appendTo(obj);
  1168. });
  1169. }
  1170. }
  1171. );
  1172. }
  1173. function tree() {
  1174. $.get(
  1175. huayi.config.callcenter_url + "Department/GetDeptList", {
  1176. token: $.cookie("token"),
  1177. // "pid": pid
  1178. },
  1179. function (result) {
  1180. result = $.parseJSON(result);
  1181. $.fn.zTree.init(
  1182. $("#addTreeDemo"),
  1183. setting1,
  1184. result.data
  1185. ); //实例化树形图
  1186. }
  1187. );
  1188. }
  1189. var setting1 = {
  1190. data: {
  1191. key: {
  1192. name: "F_DeptName",
  1193. },
  1194. simpleData: {
  1195. enable: true,
  1196. idKey: "F_DeptId",
  1197. pIdKey: "F_PartentId",
  1198. rootPId: 0,
  1199. },
  1200. },
  1201. callback: {
  1202. onClick: zTreeOnClick,
  1203. },
  1204. };
  1205. function zTreeOnClick(event, treeId, treeNode) {
  1206. if (treeNode.level >= 1) {
  1207. $(".inps").val(treeNode.F_DeptName);
  1208. $("#PID").val(treeNode.F_DeptId);
  1209. $("#Dpment").val(treeNode.F_DeptName);
  1210. $(".Cleans").show();
  1211. }
  1212. }
  1213. $(".exportFile").click(function () {
  1214. var usercode_ = $("#ZX").val(); //坐席
  1215. if (usercode_ != null) {
  1216. $(usercode_).each(function (i, n) {
  1217. var obj1 = "";
  1218. obj1 = n + ",";
  1219. usercodeID += obj1;
  1220. });
  1221. } else {
  1222. usercodeID = "";
  1223. }
  1224. // 调度员
  1225. var ddusercodeID = "";
  1226. var ddusercode_ = $("#yardman").val(); //坐席
  1227. if (ddusercode_ != null) {
  1228. $(ddusercode_).each(function (i, n) {
  1229. var obj2 = "";
  1230. obj2 = n + ",";
  1231. ddusercodeID += obj2;
  1232. });
  1233. } else {
  1234. ddusercodeID = "";
  1235. }
  1236. // var isproresult = 2 // 已办未果
  1237. var key = $("#key").val() //=关键字
  1238. var tel = $("#tel").val() //=客户电话
  1239. var name = $("#name").val() //=客户名称
  1240. var usercode = usercodeID //=坐席工号
  1241. var ddusercode = ddusercodeID
  1242. var source = $("#source").val() //=来源&
  1243. var starttime = $("#starttime").val() && $("#starttime").val().split(" ~ ")[0] //=开始时间
  1244. var endtime = $("#starttime").val() && $("#starttime").val().split(" ~ ")[1] //=结束时间
  1245. var deptid = $("#PID").val()
  1246. var type = $("#type").val() //=工单类型
  1247. var dealtype = $("#dealtype").val()
  1248. var sourcearea = $("#sourceAreas").val() //区域
  1249. var workid = $("#wids").val()
  1250. var state = "" //=工单状态
  1251. var tab = 17
  1252. var keyid = $("#keyid").val() //=关键词id
  1253. var url = huayi.config.callcenter_url + "WorkOrder/GetDWDealList?token=" + $.cookie("token");
  1254. url += "&workid=" + workid + "&state=" + state + "&tab=" + tab + "&type=" + type + "&key=" + key +
  1255. "&tel=" + tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode +
  1256. "&keyid=" + keyid + "&source=" + source + "&starttime=" + starttime + "&endtime=" + endtime +
  1257. "&deptid=" + deptid + "&sourcearea=" + sourcearea + "&dealtype=" + dealtype + "&isdc=1";
  1258. window.location.href = url;
  1259. })
  1260. </script>
  1261. </body>
  1262. </html>