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WorkDCDelayed.html 40KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>已延时待办理</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="javaScript:;">办理单位</a>&gt;
  22. <a href="" class="nowPosition">已延时待办理</a>
  23. </sapn>
  24. </div>
  25. <div class="dhRight">
  26. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  27. </div>
  28. </div>
  29. <div style="padding: 10px" class="tj_content clearFix">
  30. <div style="padding: 10px" class="tj_content clearFix">
  31. <div>
  32. <span>【搜索信息】</span>
  33. <div class="box_content">
  34. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  35. <tr>
  36. <th>工单来源:</th>
  37. <td>
  38. <select class="form-control" id="source">
  39. </select>
  40. </td>
  41. <th>来电号码:</th>
  42. <td>
  43. <input type="text" id="tel" class="form-control" />
  44. </td>
  45. <th>来电时间:</th>
  46. <td colspan="3">
  47. <input type="text" id="starttime" class="photo x-color laydate-icon"
  48. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  49. id="endtime" class="photo x-color laydate-icon" autocomplete="off"
  50. style="height: 35px;" />
  51. </td>
  52. </tr>
  53. <tr>
  54. <th>事项编号:</th>
  55. <td>
  56. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  57. </td>
  58. <th><span class="nameJustified">来电人:</span></th>
  59. <td>
  60. <input type="text" id="name" class="form-control" />
  61. </td>
  62. <th><span class="nameJustified">关键字:</span></th>
  63. <td>
  64. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  65. <botton class="btns Seach">搜索</botton>
  66. </td>
  67. </tr>
  68. <tr>
  69. <th>受话坐席:</th>
  70. <td>
  71. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  72. data-live-search="true">
  73. <option value="">请选择坐席</option>
  74. </select>
  75. </td>
  76. <th><span class="nameJustified">审核员:</span></th>
  77. <td>
  78. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  79. multiple data-live-search="true">
  80. <option value="">请选择调度员</option>
  81. </select>
  82. </td>
  83. <th>反映区域:</th>
  84. <td>
  85. <select name="" id="sourceAreas" class="form-control Min-width">
  86. </select>
  87. <botton class="btns exportFile">导出</botton>
  88. </td>
  89. </tr>
  90. <tr>
  91. <th>承办单位:</th>
  92. <td style="position: relative;">
  93. <div class="inpBox">
  94. <input type="text" class="inps" onkeyup="darptSearch()" />
  95. <i class="Cleans fa fa-close"></i>
  96. <i class="xl xl_one"></i>
  97. <div class="addTree xlAdd">
  98. <ul id="addTreeDemo" class="ztree"></ul>
  99. </div>
  100. </div>
  101. <div class="selDpart1">
  102. <ul id="sponsor">
  103. </ul>
  104. </div>
  105. </td>
  106. <th>来电类型:</th>
  107. <td>
  108. <select class="form-control" id="type">
  109. </select>
  110. </td>
  111. <th></th>
  112. <td style="text-align: center;">
  113. </td>
  114. </tr>
  115. </table>
  116. </div>
  117. </div>
  118. <div>
  119. <div style="width: 100%; padding: 10px">
  120. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  121. data-pagination="true">
  122. <thead>
  123. <tr>
  124. <th data-formatter="serialNumber" data-align="center">
  125. 序号
  126. </th>
  127. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  128. 工单单号
  129. </th>
  130. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  131. 诉求标题
  132. </th>
  133. <th data-field="DeptName" data-align="center">
  134. 承办单位
  135. </th>
  136. <!-- <th data-field="OtherDeptName" data-align="center">
  137. 协办单位
  138. </th> -->
  139. <!-- <th data-field="UserName" data-align="center">
  140. 受理人
  141. </th> -->
  142. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  143. 办理状态
  144. </th>
  145. <!--<th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>-->
  146. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  147. 时限
  148. </th>
  149. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  150. 办理时限
  151. </th>
  152. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  153. 操作
  154. </th>
  155. </tr>
  156. </thead>
  157. <tbody class="list"></tbody>
  158. </table>
  159. </div>
  160. </div>
  161. </div>
  162. </div>
  163. <!--下载框-->
  164. <div class="t-shade lyxz">
  165. <div class="shade_k">
  166. <div class="shade_title">
  167. <span>录音播放与下载<srong class="cknum"></srong></span>
  168. <span class="setwin gbly"><a>x</a></span>
  169. </div>
  170. <div class="shade_content">
  171. <div class="Ly_box audiojs"></div>
  172. </div>
  173. </div>
  174. </div>
  175. <input type="hidden" id="PID" />
  176. <input type="hidden" id="Dpment" />
  177. </div>
  178. <script src="../js/layui/layui.js"></script>
  179. <script src="../js/bootstrap-select.js"></script>
  180. <script src="../css/laydate/laydate.js"></script>
  181. <script src="../My97DatePicker/WdatePicker.js"></script>
  182. <script src="../js/zTree/jquery.ztree.core.js"></script>
  183. <script src="../js/search/screen.js"></script>
  184. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  185. <script>
  186. var wid = helper.request.queryString("states");
  187. if (wid) {
  188. $("#state").val(wid);
  189. }
  190. $(document).ready(function () {
  191. load();
  192. laydate.skin("blue");
  193. laydate({
  194. elem: "#starttime",
  195. event: "focus",
  196. });
  197. laydate({
  198. elem: "#endtime",
  199. event: "focus",
  200. });
  201. });
  202. //关闭录音弹出
  203. $(".gbly").click(function () {
  204. $(".lyxz").removeClass("cx");
  205. $("audio")[0].pause();
  206. });
  207. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  208. $(".success").removeClass("success"); //去除之前选中的行的,选中样式
  209. $(ele).addClass("success"); //添加当前选中的 success样式用于区别
  210. });
  211. //获取查询信息
  212. function load() {
  213. //坐席
  214. var usercodeID = "";
  215. var usercode_ = $("#ZX").val(); //坐席
  216. if (usercode_ != null) {
  217. $(usercode_).each(function (i, n) {
  218. var obj1 = "";
  219. obj1 = n + ",";
  220. usercodeID += obj1;
  221. });
  222. } else {
  223. usercodeID = "";
  224. }
  225. //调度员
  226. var ddusercodeID = "";
  227. var ddusercode_ = $("#yardman").val(); //坐席
  228. if (ddusercode_ != null) {
  229. $(ddusercode_).each(function (i, n) {
  230. var obj2 = "";
  231. obj2 = n + ",";
  232. ddusercodeID += obj2;
  233. });
  234. } else {
  235. ddusercodeID = "";
  236. }
  237. //先销毁表格
  238. $("#orderlist").bootstrapTable("destroy");
  239. //初始化表格,动态从服务器加载数据
  240. $("#orderlist").bootstrapTable({
  241. method: "get", //使用get请求到服务器获取数据
  242. url: huayi.config.callcenter_url + "WorkOrder/GetDWDealList", //获取数据的Servlet地址
  243. contentType: "application/x-www-form-urlencoded",
  244. striped: true, //表格显示条纹
  245. pagination: true, //启动分页
  246. pageSize: 10, //每页显示的记录数
  247. pageNumber: 1, //当前第几页
  248. pageList: [10, 20, 50, 100], //记录数可选列表
  249. search: false, //是否启用查询
  250. showColumns: false, //显示下拉框勾选要显示的列
  251. showRefresh: false, //显示刷新按钮
  252. sidePagination: "server", //表示服务端请求
  253. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  254. //设置为limit可以获取limit, offset, search, sort, order
  255. queryParamsType: "undefined",
  256. queryParams: function queryParams(params) {
  257. //设置查询参数
  258. var param = {
  259. page: params.pageNumber,
  260. pagesize: params.pageSize,
  261. workid: $("#wids").val(),
  262. state: $("#state").val(), //=工单状态
  263. type: $("#type").val(), //=工单类型
  264. bigtype: $("#bigtype").val(), //=大类别
  265. smalltype: $("#smalltype").val(), //=小类别
  266. key: $("#key").val(), //=关键字
  267. tel: $("#tel").val(), //=客户电话
  268. name: $("#name").val(), //=客户名称
  269. usercode: usercodeID, //=坐席工号
  270. ddusercode: ddusercodeID,
  271. keyid: $("#keyid").val(), //=关键词id
  272. source: $("#source").val(), //=来源&
  273. starttime: $("#starttime").val(), //=开始时间
  274. endtime: $("#endtime").val(), //=结束时间
  275. deptid: $("#PID").val(),
  276. type: $("#type").val(),
  277. tab: 0, //待处理
  278. distribute: 0,
  279. sourcearea: $("#sourceAreas").val(), //区域
  280. // isys: 1, // 已延时待办理
  281. token: $.cookie("token"),
  282. };
  283. return param;
  284. },
  285. onLoadSuccess: function (data) {
  286. //加载成功时执行
  287. // layer.msg("加载成功");
  288. //console.log(data);
  289. },
  290. onLoadError: function () {
  291. //加载失败时执行
  292. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  293. },
  294. });
  295. }
  296. //状态
  297. function States(val, row) {
  298. var html = "";
  299. switch (val + "") {
  300. case "0":
  301. html = "新工单";
  302. if (row.F_IsReturn == 1) {
  303. html = "新工单(回退)";
  304. }
  305. break;
  306. case "1":
  307. html = "待审核";
  308. break;
  309. case "2":
  310. html = '<span style="color:#FF0000;">待查收</span>';
  311. break;
  312. case "3":
  313. html = "退回审核中";
  314. break;
  315. case "4":
  316. html = "办理中";
  317. break;
  318. case "5":
  319. html = "延时审核";
  320. break;
  321. case "6":
  322. html = "待审核";
  323. break;
  324. case "7":
  325. html = "已回访";
  326. break;
  327. case "8":
  328. if (String(row.F_Identification) === "0") {
  329. html = "重置转发";
  330. } else if (String(row.F_Identification) === "1") {
  331. html = "退回重办";
  332. } else {
  333. html = "重办中";
  334. }
  335. break;
  336. case "9":
  337. html = "已结案";
  338. break;
  339. case "10":
  340. html = "待审核";
  341. break;
  342. case "11":
  343. html = "重办待交办";
  344. break;
  345. case "12":
  346. html = "待审核";
  347. break;
  348. case "13":
  349. html = "待督办";
  350. break;
  351. }
  352. return html;
  353. }
  354. //时限
  355. function OverTime(val, row) {
  356. if (val == 1) {
  357. return (
  358. '<div class="" style="cursor: pointer;">' +
  359. '<span class="Greens">' +
  360. row.GapTime +
  361. "</span>" +
  362. "</div>"
  363. );
  364. } else if (val == 2) {
  365. return (
  366. '<div class="" style="cursor: pointer;">' +
  367. '<span class="Yellows">' +
  368. row.GapTime +
  369. "</span>" +
  370. "</div>"
  371. );
  372. } else if (val == 3) {
  373. return (
  374. '<div class="" style="cursor: pointer;">' +
  375. '<span class="Reds">' +
  376. row.GapTime +
  377. "</span>" +
  378. "</div>"
  379. );
  380. }
  381. }
  382. //办理时限
  383. function BanTime(val) {
  384. if (val) {
  385. var time = val.substring(0, val.indexOf(" "));
  386. return (
  387. '<div class="" style="cursor: pointer;">' +
  388. "<span>" +
  389. time +
  390. "</span>" +
  391. "</div>"
  392. );
  393. }
  394. }
  395. //音频
  396. function setCode(val) {
  397. if (val) {
  398. return (
  399. '<div class="imgs" style="cursor: pointer;">' +
  400. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  401. val +
  402. '" />' +
  403. "</div>"
  404. );
  405. } else {
  406. return "";
  407. }
  408. }
  409. //编号
  410. function serialNumber(val, row, index) {
  411. return index + 1;
  412. }
  413. function GetCont(val) {
  414. if (val) {
  415. var str = "<div ";
  416. if (val.length > 10) {
  417. str = str + ' title="' + val + '" ';
  418. val = val.substr(0, 10) + "...";
  419. }
  420. return str + ">" + val + "</div>";
  421. } else {
  422. return "";
  423. }
  424. }
  425. //操作
  426. function Dispose(val, row) {
  427. var Rows = row.Buttons;
  428. var html = "";
  429. for (var i = 0; i < Rows.length; i++) {
  430. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  431. if (html1) {
  432. html1 = html1.replace("data", val);
  433. html1 = html1.replace("isProtect", row.F_IsProtect);
  434. html1 = html1.replace("row", row.F_MainDeptId);
  435. }
  436. html += html1;
  437. }
  438. return html;
  439. }
  440. //查看详情
  441. function ckxq(str) {
  442. layer.open({
  443. type: 2,
  444. // content: "../CommonHtml/WorkDatil.html?wid=" + str +
  445. // "&workOrderType=todo", //iframe的url,no代表不显示滚动条
  446. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  447. title: "工单详情",
  448. area: ["100%", "100%"], //宽高
  449. });
  450. }
  451. //编辑
  452. function bj(str) {
  453. layer.open({
  454. type: 2,
  455. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  456. title: "审核工单",
  457. area: ["96%", "80%"], //宽高
  458. });
  459. }
  460. //删除
  461. function move(str) {
  462. layer.confirm(
  463. "确定删除工单?", {
  464. btn: ["是", "否"], //按钮
  465. },
  466. function () {
  467. $.post(
  468. huayi.config.callcenter_url +
  469. "WorkOrder/DelWorkOrder", {
  470. ids: str,
  471. token: $.cookie("token"),
  472. },
  473. function (result) {
  474. result = JSON.parse(result);
  475. if (result.state.toLowerCase() == "success") {
  476. layer.msg("删除成功");
  477. load();
  478. }
  479. }
  480. );
  481. }
  482. );
  483. }
  484. //提交
  485. function tj(str) {
  486. layer.confirm(
  487. "确定要提交工单么?", {
  488. btn: ["确定", "取消"], //按钮
  489. },
  490. function () {
  491. //请求后台数据
  492. /*发送请求*/
  493. $.post(
  494. huayi.config.callcenter_url +
  495. "WorkOrder/SubmitWorkOrder", {
  496. ids: str,
  497. token: $.cookie("token"),
  498. },
  499. function (result) {
  500. result = JSON.parse(result);
  501. if (result.state.toLowerCase() == "success") {
  502. layer.msg("提交成功");
  503. load();
  504. }
  505. }
  506. );
  507. }
  508. );
  509. }
  510. //交办
  511. function jb(str) {
  512. layer.open({
  513. type: 2,
  514. content: "../CommonHtml/JiaoBan.html?wid=" + str, //iframe的url,no代表不显示滚动条
  515. title: "工单交办",
  516. area: ["87%", "80%"], //宽高
  517. });
  518. }
  519. //领导批示
  520. function lader(str) {
  521. layer.open({
  522. type: 2,
  523. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  524. title: "领导批示",
  525. area: ["60%", "80%"], //宽高
  526. });
  527. }
  528. //市长批示
  529. function city(str) {
  530. layer.open({
  531. type: 2,
  532. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  533. title: "领导批示",
  534. area: ["60%", "80%"], //宽高
  535. });
  536. }
  537. //办理
  538. function bl(str, isProtect) {
  539. layer.open({
  540. type: 2,
  541. content: "../CommonHtml/banli.html?wid=" +
  542. str +
  543. "&isProtect=" +
  544. isProtect, //iframe的url,no代表不显示滚动条
  545. title: "办理工单",
  546. area: ["60%", "80%"], //宽高
  547. });
  548. }
  549. //派单
  550. function pd(str) {
  551. layer.open({
  552. type: 2,
  553. content: "../CommonHtml/handle.html?wid=" + str, //iframe的url,no代表不显示滚动条
  554. title: "派单",
  555. area: ["87%", "80%"], //宽高
  556. });
  557. }
  558. //督办
  559. function Supervision(str) {
  560. layer.open({
  561. type: 2,
  562. content: "../CommonHtml/Supervision_.html?wid=" +
  563. str +
  564. "&type=1", //iframe的url,no代表不显示滚动条
  565. title: "督办",
  566. area: ["60%", "80%"], //宽高
  567. });
  568. }
  569. //督查
  570. function Supervision_(str) {
  571. layer.open({
  572. type: 2,
  573. content: "../CommonHtml/Supervision_.html?wid=" +
  574. str +
  575. "&type=2", //iframe的url,no代表不显示滚动条
  576. title: "监察",
  577. area: ["60%", "80%"], //宽高
  578. });
  579. }
  580. //强制结案
  581. function StrongLawsuit(str) {
  582. layer.open({
  583. type: 2,
  584. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  585. title: "强制结案",
  586. area: ["60%", "80%"], //宽高
  587. });
  588. }
  589. //回退BackDtail
  590. function BackDtail(str) {
  591. layer.open({
  592. type: 2,
  593. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  594. title: "工单回退",
  595. area: ["60%", "80%"], //宽高
  596. });
  597. }
  598. //查收
  599. function cs(str) {
  600. $.post(
  601. huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  602. workorderid: str,
  603. token: $.cookie("token"),
  604. },
  605. function (result) {
  606. result = JSON.parse(result);
  607. if (result.state.toLowerCase() == "success") {
  608. layer.msg("查收成功");
  609. load();
  610. }
  611. }
  612. );
  613. }
  614. //收回
  615. function sh(str) {
  616. layer.confirm(
  617. "确定要回收?", {
  618. btn: ["是", "否"], //按钮
  619. },
  620. function () {
  621. $.post(
  622. huayi.config.callcenter_url +
  623. "WorkOrder/TakeBackWorkOrder", {
  624. workorderid: str,
  625. token: $.cookie("token"),
  626. },
  627. function (result) {
  628. result = JSON.parse(result);
  629. if (result.state.toLowerCase() == "success") {
  630. layer.msg("回收");
  631. load();
  632. }
  633. }
  634. );
  635. }
  636. );
  637. }
  638. //撤回
  639. function withdraw(str) {
  640. layer.confirm(
  641. "确定要撤回吗?", {
  642. btn: ["是", "否"], //按钮
  643. },
  644. function () {
  645. $.post(
  646. huayi.config.callcenter_url +
  647. "WorkOrder/WithdrawWorkOrder", {
  648. workorderid: str,
  649. token: $.cookie("token"),
  650. },
  651. function (result) {
  652. result = JSON.parse(result);
  653. if (result.state.toLowerCase() == "success") {
  654. layer.msg("撤回成功");
  655. load();
  656. }
  657. }
  658. );
  659. }
  660. );
  661. }
  662. //退回申请
  663. function th(str) {
  664. layer.open({
  665. type: 2,
  666. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  667. title: "申请退回工单",
  668. area: ["60%", "80%"], //宽高
  669. });
  670. }
  671. //审核退回申请
  672. function shth(str) {
  673. layer.open({
  674. type: 2,
  675. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  676. title: "审核退回申请",
  677. area: ["60%", "80%"], //宽高
  678. });
  679. }
  680. //办理
  681. // function th(str) {
  682. // layer.open({
  683. // type: 2,
  684. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  685. // title: '办理工单',
  686. // area: ['35%', '30%'], //宽高
  687. // });
  688. // }
  689. //处理审核
  690. function auditdeal(str) {
  691. layer.open({
  692. type: 2,
  693. content: "../CommonHtml/processing_audit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  694. title: "处理审核",
  695. area: ["80%", "80%"], //宽高
  696. });
  697. }
  698. //转督办
  699. function zdb(str) {
  700. layer.confirm(
  701. "确定督办吗?", {
  702. btn: ["是", "否"], //按钮
  703. },
  704. function () {
  705. $.post(
  706. huayi.config.callcenter_url +
  707. "WorkOrder/RemindWorkOrder", {
  708. workorderid: str,
  709. type: 1,
  710. state: 0,
  711. token: $.cookie("token"),
  712. },
  713. function (result) {
  714. result = JSON.parse(result);
  715. if (result.state.toLowerCase() == "success") {
  716. layer.msg("操作成功");
  717. load();
  718. }
  719. }
  720. );
  721. }
  722. );
  723. }
  724. //申请延时
  725. function ys(str) {
  726. layer.open({
  727. type: 2,
  728. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  729. title: "申请延时",
  730. area: ["60%", "80%"], //宽高
  731. });
  732. }
  733. //审核申请延时
  734. function shys(str) {
  735. layer.open({
  736. type: 2,
  737. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  738. title: "审核延时申请",
  739. area: ["60%", "80%"], //宽高
  740. });
  741. }
  742. //诉求回访
  743. function hf(str) {
  744. layer.open({
  745. type: 2,
  746. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  747. title: "工单回访",
  748. area: ["60%", "80%"], //宽高
  749. });
  750. }
  751. //重办工单
  752. function cb(str) {
  753. layer.open({
  754. type: 2,
  755. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  756. title: "重办工单",
  757. area: ["60%", "80%"], //宽高
  758. });
  759. }
  760. //结案
  761. function Lawsuit(str) {
  762. layer.open({
  763. type: 2,
  764. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  765. title: "诉求单结案",
  766. area: ["60%", "80%"], //宽高
  767. });
  768. }
  769. //退回
  770. function returnRedo(str) {
  771. layer.open({
  772. type: 2,
  773. content: "../CommonHtml/returnRedo.html?wid=" + str, //iframe的url,no代表不显示滚动条
  774. title: "退回",
  775. area: ["60%", "80%"], //宽高
  776. });
  777. }
  778. $(".Appeal").click(function () {
  779. layer.open({
  780. type: 2,
  781. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  782. title: "新增诉求",
  783. area: ["85%", "80%"], //宽高
  784. });
  785. });
  786. //上传文件
  787. function upload() {
  788. if (document.getElementById("upFile").files.length > 0) {
  789. var formData = new FormData();
  790. formData.append(
  791. "upFile",
  792. document.getElementById("upFile").files[0]
  793. );
  794. formData.append("token", $.cookie("token"));
  795. $.ajax({
  796. url: huayi.config.callcenter_url +
  797. "/WorkOrder/UploadFile",
  798. type: "POST",
  799. data: formData,
  800. /**
  801. *必须false才会自动加上正确的Content-Type
  802. */
  803. contentType: false,
  804. /**
  805. * 必须false才会避开jQuery对 formdata 的默认处理
  806. * XMLHttpRequest会对 formdata 进行正确的处理
  807. */
  808. processData: false,
  809. success: function (result) {
  810. document.getElementById(
  811. "upFile"
  812. ).outerHTML = document.getElementById(
  813. "upFile"
  814. ).outerHTML;
  815. $("#upFile").change(function () {
  816. upload();
  817. });
  818. var r = $.parseJSON(result);
  819. if (r.state.toLowerCase() == "success") {
  820. $(".fjnr").text(r.data);
  821. $("#scfj").show();
  822. }
  823. },
  824. });
  825. } else {
  826. layer.confirm("请上传文件!", {
  827. btn: ["确定"],
  828. });
  829. }
  830. }
  831. //来源
  832. function LY(obj) {
  833. obj.empty();
  834. obj.append(
  835. '<option selected="selected" value="">请选择</option>'
  836. );
  837. $.getJSON(
  838. huayi.config.callcenter_url +
  839. "Dictionary/GetDicValueListById", {
  840. token: $.cookie("token"),
  841. id: 1,
  842. },
  843. function (data) {
  844. if (data.state.toLowerCase() == "success") {
  845. var content = data.data;
  846. $(content).each(function (i, n) {
  847. $(
  848. "<option value='" +
  849. n.F_ValueId +
  850. "'>" +
  851. n.F_Value +
  852. "</option>"
  853. ).appendTo(obj);
  854. });
  855. }
  856. }
  857. );
  858. }
  859. //类别
  860. function LB(obj) {
  861. obj.empty();
  862. obj.append(
  863. '<option selected="selected" value="">请选择</option>'
  864. );
  865. $.getJSON(
  866. huayi.config.callcenter_url +
  867. "Dictionary/GetDicValueListById", {
  868. token: $.cookie("token"),
  869. id: 2,
  870. },
  871. function (data) {
  872. if (data.state.toLowerCase() == "success") {
  873. var content = data.data;
  874. $(content).each(function (i, n) {
  875. $(
  876. "<option value='" +
  877. n.F_ValueId +
  878. "'>" +
  879. n.F_Value +
  880. "</option>"
  881. ).appendTo(obj);
  882. });
  883. }
  884. }
  885. );
  886. }
  887. // 主题
  888. function ZT(obj) {
  889. obj.empty();
  890. obj.append(
  891. '<option selected="selected" value="">请选择</option>'
  892. );
  893. $.getJSON(
  894. huayi.config.callcenter_url +
  895. "Dictionary/GetDicValueListById", {
  896. token: $.cookie("token"),
  897. id: 3,
  898. },
  899. function (data) {
  900. if (data.state.toLowerCase() == "success") {
  901. var content = data.data;
  902. $(content).each(function (i, n) {
  903. $(
  904. "<option value='" +
  905. n.F_ValueId +
  906. "'>" +
  907. n.F_Value +
  908. "</option>"
  909. ).appendTo(obj);
  910. });
  911. }
  912. }
  913. );
  914. }
  915. function tree() {
  916. $.get(
  917. huayi.config.callcenter_url + "Department/GetDeptList", {
  918. token: $.cookie("token"),
  919. // "pid": pid
  920. },
  921. function (result) {
  922. result = $.parseJSON(result);
  923. $.fn.zTree.init(
  924. $("#addTreeDemo"),
  925. setting1,
  926. result.data
  927. ); //实例化树形图
  928. }
  929. );
  930. }
  931. var setting1 = {
  932. data: {
  933. key: {
  934. name: "F_DeptName",
  935. },
  936. simpleData: {
  937. enable: true,
  938. idKey: "F_DeptId",
  939. pIdKey: "F_PartentId",
  940. rootPId: 0,
  941. },
  942. },
  943. callback: {
  944. onClick: zTreeOnClick,
  945. },
  946. };
  947. function zTreeOnClick(event, treeId, treeNode) {
  948. if (treeNode.level >= 1) {
  949. $(".inps").val(treeNode.F_DeptName);
  950. $("#PID").val(treeNode.F_DeptId);
  951. $("#Dpment").val(treeNode.F_DeptName);
  952. $(".Cleans").show();
  953. }
  954. }
  955. $(".exportFile").click(function () {
  956. var usercode_ = $("#ZX").val(); //坐席
  957. if (usercode_ != null) {
  958. $(usercode_).each(function (i, n) {
  959. var obj1 = "";
  960. obj1 = n + ",";
  961. usercodeID += obj1;
  962. });
  963. } else {
  964. usercodeID = "";
  965. }
  966. // 调度员
  967. var ddusercodeID = "";
  968. var ddusercode_ = $("#yardman").val(); //坐席
  969. if (ddusercode_ != null) {
  970. $(ddusercode_).each(function (i, n) {
  971. var obj2 = "";
  972. obj2 = n + ",";
  973. ddusercodeID += obj2;
  974. });
  975. } else {
  976. ddusercodeID = "";
  977. }
  978. // var isproresult = 2 // 已办未果
  979. var key = $("#key").val() //=关键字
  980. var tel = $("#tel").val() //=客户电话
  981. var name = $("#name").val() //=客户名称
  982. var usercode = usercodeID //=坐席工号
  983. var ddusercode = ddusercodeID
  984. var source = $("#source").val() //=来源&
  985. var starttime = $("#starttime").val() && $("#starttime").val().split(" ~ ")[0] //=开始时间
  986. var endtime = $("#starttime").val() && $("#starttime").val().split(" ~ ")[1] //=结束时间
  987. var deptid = $("#PID").val()
  988. var type = $("#type").val() //=工单类型
  989. var dealtype = $("#dealtype").val()
  990. var sourcearea = $("#sourceAreas").val() //区域
  991. var workid = $("#wids").val()
  992. var state = "" //=工单状态
  993. var tab = 0
  994. var keyid = $("#keyid").val() //=关键词id
  995. var url = huayi.config.callcenter_url + "WorkOrder/GetDWDealList?token=" + $.cookie("token");
  996. url += "&workid=" + workid + "&state=" + state + "&tab=" + tab + "&type=" + type + "&key=" + key +
  997. "&tel=" + tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode +
  998. "&keyid=" + keyid + "&source=" + source + "&starttime=" + starttime + "&endtime=" + endtime +
  999. "&deptid=" + deptid + "&sourcearea=" + sourcearea + "&dealtype=" + dealtype + "&isdc=1";
  1000. window.location.href = url;
  1001. })
  1002. </script>
  1003. </body>
  1004. </html>