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WorkTHCB.html 40KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>退回重办</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="javaScript:;">办理单位</a>&gt;
  22. <a href="" class="nowPosition">退回重办</a>
  23. </sapn>
  24. </div>
  25. <div class="dhRight">
  26. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  27. </div>
  28. </div>
  29. <div style="padding: 10px" class="tj_content clearFix">
  30. <div style="padding: 10px" class="tj_content clearFix">
  31. <div>
  32. <span>【搜索信息】</span>
  33. <div class="box_content">
  34. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  35. <tr>
  36. <th>工单来源:</th>
  37. <td>
  38. <select class="form-control" id="source">
  39. </select>
  40. </td>
  41. <th>来电号码:</th>
  42. <td>
  43. <input type="text" id="tel" class="form-control" />
  44. </td>
  45. <th>来电时间:</th>
  46. <td colspan="3">
  47. <input type="text" id="starttime" class="photo x-color laydate-icon"
  48. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  49. id="endtime" class="photo x-color laydate-icon" autocomplete="off"
  50. style="height: 35px;" />
  51. </td>
  52. </tr>
  53. <tr>
  54. <th>事项编号:</th>
  55. <td>
  56. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  57. </td>
  58. <th><span class="nameJustified">来电人:</span></th>
  59. <td>
  60. <input type="text" id="name" class="form-control" />
  61. </td>
  62. <th><span class="nameJustified">关键字:</span></th>
  63. <td>
  64. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  65. <botton class="btns Seach">搜索</botton>
  66. </td>
  67. </tr>
  68. <tr>
  69. <th>受话坐席:</th>
  70. <td>
  71. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  72. data-live-search="true">
  73. <option value="">请选择坐席</option>
  74. </select>
  75. </td>
  76. <th><span class="nameJustified">审核员:</span></th>
  77. <td>
  78. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  79. multiple data-live-search="true">
  80. <option value="">请选择调度员</option>
  81. </select>
  82. </td>
  83. <th>反映区域:</th>
  84. <td>
  85. <select name="" id="sourceAreas" class="form-control Min-width">
  86. </select>
  87. <botton class="btns exportFile">导出</botton>
  88. </td>
  89. </tr>
  90. <tr>
  91. <th>承办单位:</th>
  92. <td style="position: relative;">
  93. <div class="inpBox">
  94. <input type="text" class="inps" onkeyup="darptSearch()" />
  95. <i class="Cleans fa fa-close"></i>
  96. <i class="xl xl_one"></i>
  97. <div class="addTree xlAdd">
  98. <ul id="addTreeDemo" class="ztree"></ul>
  99. </div>
  100. </div>
  101. <div class="selDpart1">
  102. <ul id="sponsor">
  103. </ul>
  104. </div>
  105. </td>
  106. <th>来电类型:</th>
  107. <td>
  108. <select class="form-control" id="type">
  109. </select>
  110. </td>
  111. <th></th>
  112. <td style="text-align: center;">
  113. </td>
  114. </tr>
  115. </table>
  116. </div>
  117. </div>
  118. <div>
  119. <div style="width: 100%; padding: 10px">
  120. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  121. data-pagination="true">
  122. <thead>
  123. <tr>
  124. <th data-formatter="serialNumber" data-align="center">
  125. 序号
  126. </th>
  127. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  128. 工单单号
  129. </th>
  130. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  131. 诉求标题
  132. </th>
  133. <th data-field="DeptName" data-align="center">
  134. 承办单位
  135. </th>
  136. <!-- <th data-field="OtherDeptName" data-align="center">
  137. 协办单位
  138. </th> -->
  139. <!-- <th data-field="UserName" data-align="center">
  140. 受理人
  141. </th> -->
  142. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  143. 办理状态
  144. </th>
  145. <!--<th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>-->
  146. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  147. 时限
  148. </th>
  149. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  150. 办理时限
  151. </th>
  152. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  153. 操作
  154. </th>
  155. </tr>
  156. </thead>
  157. <tbody class="list"></tbody>
  158. </table>
  159. </div>
  160. </div>
  161. </div>
  162. </div>
  163. <!--下载框-->
  164. <div class="t-shade lyxz">
  165. <div class="shade_k">
  166. <div class="shade_title">
  167. <span>录音播放与下载<srong class="cknum"></srong></span>
  168. <span class="setwin gbly"><a>x</a></span>
  169. </div>
  170. <div class="shade_content">
  171. <div class="Ly_box audiojs"></div>
  172. </div>
  173. </div>
  174. </div>
  175. <input type="hidden" id="PID" />
  176. <input type="hidden" id="Dpment" />
  177. </div>
  178. <script src="../js/layui/layui.js"></script>
  179. <script src="../js/bootstrap-select.js"></script>
  180. <script src="../css/laydate/laydate.js"></script>
  181. <script src="../My97DatePicker/WdatePicker.js"></script>
  182. <script src="../js/zTree/jquery.ztree.core.js"></script>
  183. <script src="../js/search/screen.js"></script>
  184. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  185. <script>
  186. var wid = helper.request.queryString("states");
  187. var roleCode = $.cookie("code")
  188. if (wid) {
  189. $("#state").val(wid);
  190. }
  191. $(document).ready(function () {
  192. load();
  193. laydate.skin("blue");
  194. laydate({
  195. elem: "#starttime",
  196. event: "focus",
  197. });
  198. laydate({
  199. elem: "#endtime",
  200. event: "focus",
  201. });
  202. if (roleCode === "GLY") {
  203. $(".organizerDisplay").show()
  204. } else {
  205. $(".organizerDisplay").hide()
  206. }
  207. });
  208. //关闭录音弹出
  209. $(".gbly").click(function () {
  210. $(".lyxz").removeClass("cx");
  211. $("audio")[0].pause();
  212. });
  213. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  214. $(".success").removeClass("success"); //去除之前选中的行的,选中样式
  215. $(ele).addClass("success"); //添加当前选中的 success样式用于区别
  216. });
  217. //获取查询信息
  218. function load() {
  219. //坐席
  220. var usercodeID = "";
  221. var usercode_ = $("#ZX").val(); //坐席
  222. if (usercode_ != null) {
  223. $(usercode_).each(function (i, n) {
  224. var obj1 = "";
  225. obj1 = n + ",";
  226. usercodeID += obj1;
  227. });
  228. } else {
  229. usercodeID = "";
  230. }
  231. // 调度员
  232. var ddusercodeID = "";
  233. var ddusercode_ = $("#yardman").val(); //坐席
  234. if (ddusercode_ != null) {
  235. $(ddusercode_).each(function (i, n) {
  236. var obj2 = "";
  237. obj2 = n + ",";
  238. ddusercodeID += obj2;
  239. });
  240. } else {
  241. ddusercodeID = "";
  242. }
  243. //先销毁表格
  244. $("#orderlist").bootstrapTable("destroy");
  245. //初始化表格,动态从服务器加载数据
  246. $("#orderlist").bootstrapTable({
  247. method: "get", //使用get请求到服务器获取数据
  248. url: huayi.config.callcenter_url + "WorkOrder/GetDWDealList", //获取数据的Servlet地址
  249. contentType: "application/x-www-form-urlencoded",
  250. striped: true, //表格显示条纹
  251. pagination: true, //启动分页
  252. pageSize: 10, //每页显示的记录数
  253. pageNumber: 1, //当前第几页
  254. pageList: [10, 20, 50, 100], //记录数可选列表
  255. search: false, //是否启用查询
  256. showColumns: false, //显示下拉框勾选要显示的列
  257. showRefresh: false, //显示刷新按钮
  258. sidePagination: "server", //表示服务端请求
  259. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  260. //设置为limit可以获取limit, offset, search, sort, order
  261. queryParamsType: "undefined",
  262. queryParams: function queryParams(params) {
  263. //设置查询参数
  264. var param = {
  265. page: params.pageNumber,
  266. pagesize: params.pageSize,
  267. workid: $("#wids").val(),
  268. state: $("#state").val(), //=工单状态
  269. type: $("#type").val(), //=工单类型
  270. bigtype: $("#bigtype").val(), //=大类别
  271. smalltype: $("#smalltype").val(), //=小类别
  272. key: $("#key").val(), //=关键字
  273. tel: $("#tel").val(), //=客户电话
  274. name: $("#name").val(), //=客户名称
  275. usercode: usercodeID, //=坐席工号
  276. ddusercode: ddusercodeID,
  277. keyid: $("#keyid").val(), //=关键词id
  278. source: $("#source").val(), //=来源&
  279. starttime: $("#starttime").val(), //=开始时间
  280. endtime: $("#endtime").val(), //=结束时间
  281. deptid: $("#PID").val(),
  282. type: $("#type").val(),
  283. tab: 12, //待处理
  284. distribute: 0,
  285. sourcearea: $("#sourceAreas").val(), //区域
  286. token: $.cookie("token"),
  287. };
  288. return param;
  289. },
  290. onLoadSuccess: function (data) {
  291. //加载成功时执行
  292. // layer.msg("加载成功");
  293. //console.log(data);
  294. },
  295. onLoadError: function () {
  296. //加载失败时执行
  297. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  298. },
  299. });
  300. }
  301. //状态
  302. function States(val, row) {
  303. var html = "";
  304. switch (val + "") {
  305. case "0":
  306. html = "新工单";
  307. if (row.F_IsReturn == 1) {
  308. html = "新工单(回退)";
  309. }
  310. break;
  311. case "1":
  312. html = "待审核";
  313. break;
  314. case "2":
  315. html = '<span style="color:#FF0000;">待查收</span>';
  316. break;
  317. case "3":
  318. html = "退回审核中";
  319. break;
  320. case "4":
  321. html = "办理中";
  322. break;
  323. case "5":
  324. html = "延时审核";
  325. break;
  326. case "6":
  327. html = "待审核";
  328. break;
  329. case "7":
  330. html = "已回访";
  331. break;
  332. case "8":
  333. if (String(row.F_Identification) === "0") {
  334. html = "重置转发";
  335. } else if (String(row.F_Identification) === "1") {
  336. html = "退回重办";
  337. } else {
  338. html = "重办中";
  339. }
  340. break;
  341. case "9":
  342. html = "已结案";
  343. break;
  344. case "10":
  345. html = "待审核";
  346. break;
  347. case "11":
  348. html = "重办待交办";
  349. break;
  350. case "12":
  351. html = "待审核";
  352. break;
  353. case "13":
  354. html = "待督办";
  355. break;
  356. }
  357. return html;
  358. }
  359. //时限
  360. function OverTime(val, row) {
  361. if (val == 1) {
  362. return (
  363. '<div class="" style="cursor: pointer;">' +
  364. '<span class="Greens">' +
  365. row.GapTime +
  366. "</span>" +
  367. "</div>"
  368. );
  369. } else if (val == 2) {
  370. return (
  371. '<div class="" style="cursor: pointer;">' +
  372. '<span class="Yellows">' +
  373. row.GapTime +
  374. "</span>" +
  375. "</div>"
  376. );
  377. } else if (val == 3) {
  378. return (
  379. '<div class="" style="cursor: pointer;">' +
  380. '<span class="Reds">' +
  381. row.GapTime +
  382. "</span>" +
  383. "</div>"
  384. );
  385. }
  386. }
  387. //办理时限
  388. function BanTime(val) {
  389. if (val) {
  390. var time = val.substring(0, val.indexOf(" "));
  391. return (
  392. '<div class="" style="cursor: pointer;">' +
  393. "<span>" +
  394. time +
  395. "</span>" +
  396. "</div>"
  397. );
  398. }
  399. }
  400. //音频
  401. function setCode(val) {
  402. if (val) {
  403. return (
  404. '<div class="imgs" style="cursor: pointer;">' +
  405. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  406. val +
  407. '" />' +
  408. "</div>"
  409. );
  410. } else {
  411. return "";
  412. }
  413. }
  414. //编号
  415. function serialNumber(val, row, index) {
  416. return index + 1;
  417. }
  418. function GetCont(val) {
  419. if (val) {
  420. var str = "<div ";
  421. if (val.length > 10) {
  422. str = str + ' title="' + val + '" ';
  423. val = val.substr(0, 10) + "...";
  424. }
  425. return str + ">" + val + "</div>";
  426. } else {
  427. return "";
  428. }
  429. }
  430. //操作
  431. function Dispose(val, row) {
  432. var Rows = row.Buttons;
  433. var html = "";
  434. for (var i = 0; i < Rows.length; i++) {
  435. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  436. if (html1) {
  437. html1 = html1.replace("data", val);
  438. html1 = html1.replace("isProtect", row.F_IsProtect);
  439. html1 = html1.replace("row", row.F_MainDeptId);
  440. }
  441. html += html1;
  442. }
  443. return html;
  444. }
  445. //查看详情
  446. function ckxq(str) {
  447. layer.open({
  448. type: 2,
  449. content: "../CommonHtml/WorkDatil.html?wid=" + str +
  450. "&workOrderType=todo", //iframe的url,no代表不显示滚动条
  451. title: "工单详情",
  452. area: ["100%", "100%"], //宽高
  453. });
  454. }
  455. //编辑
  456. function bj(str) {
  457. layer.open({
  458. type: 2,
  459. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  460. title: "审核工单",
  461. area: ["96%", "80%"], //宽高
  462. });
  463. }
  464. //删除
  465. function move(str) {
  466. layer.confirm(
  467. "确定删除工单?", {
  468. btn: ["是", "否"], //按钮
  469. },
  470. function () {
  471. $.post(
  472. huayi.config.callcenter_url +
  473. "WorkOrder/DelWorkOrder", {
  474. ids: str,
  475. token: $.cookie("token"),
  476. },
  477. function (result) {
  478. result = JSON.parse(result);
  479. if (result.state.toLowerCase() == "success") {
  480. layer.msg("删除成功");
  481. load();
  482. }
  483. }
  484. );
  485. }
  486. );
  487. }
  488. //提交
  489. function tj(str) {
  490. layer.confirm(
  491. "确定要提交工单么?", {
  492. btn: ["确定", "取消"], //按钮
  493. },
  494. function () {
  495. //请求后台数据
  496. /*发送请求*/
  497. $.post(
  498. huayi.config.callcenter_url +
  499. "WorkOrder/SubmitWorkOrder", {
  500. ids: str,
  501. token: $.cookie("token"),
  502. },
  503. function (result) {
  504. result = JSON.parse(result);
  505. if (result.state.toLowerCase() == "success") {
  506. layer.msg("提交成功");
  507. load();
  508. }
  509. }
  510. );
  511. }
  512. );
  513. }
  514. //交办
  515. function jb(str) {
  516. layer.open({
  517. type: 2,
  518. content: "../CommonHtml/JiaoBan.html?wid=" + str, //iframe的url,no代表不显示滚动条
  519. title: "工单交办",
  520. area: ["87%", "80%"], //宽高
  521. });
  522. }
  523. //领导批示
  524. function lader(str) {
  525. layer.open({
  526. type: 2,
  527. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  528. title: "领导批示",
  529. area: ["60%", "80%"], //宽高
  530. });
  531. }
  532. //市长批示
  533. function city(str) {
  534. layer.open({
  535. type: 2,
  536. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  537. title: "领导批示",
  538. area: ["60%", "80%"], //宽高
  539. });
  540. }
  541. //办理
  542. function bl(str, isProtect) {
  543. layer.open({
  544. type: 2,
  545. content: "../CommonHtml/banli.html?wid=" +
  546. str +
  547. "&isProtect=" +
  548. isProtect, //iframe的url,no代表不显示滚动条
  549. title: "办理工单",
  550. area: ["60%", "80%"], //宽高
  551. });
  552. }
  553. //派单
  554. function pd(str) {
  555. layer.open({
  556. type: 2,
  557. content: "../CommonHtml/handle.html?wid=" + str, //iframe的url,no代表不显示滚动条
  558. title: "派单",
  559. area: ["87%", "80%"], //宽高
  560. });
  561. }
  562. //督办
  563. function Supervision(str) {
  564. layer.open({
  565. type: 2,
  566. content: "../CommonHtml/Supervision_.html?wid=" +
  567. str +
  568. "&type=1", //iframe的url,no代表不显示滚动条
  569. title: "督办",
  570. area: ["60%", "80%"], //宽高
  571. });
  572. }
  573. //督查
  574. function Supervision_(str) {
  575. layer.open({
  576. type: 2,
  577. content: "../CommonHtml/Supervision_.html?wid=" +
  578. str +
  579. "&type=2", //iframe的url,no代表不显示滚动条
  580. title: "监察",
  581. area: ["60%", "80%"], //宽高
  582. });
  583. }
  584. //强制结案
  585. function StrongLawsuit(str) {
  586. layer.open({
  587. type: 2,
  588. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  589. title: "强制结案",
  590. area: ["60%", "80%"], //宽高
  591. });
  592. }
  593. //回退BackDtail
  594. function BackDtail(str) {
  595. layer.open({
  596. type: 2,
  597. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  598. title: "工单回退",
  599. area: ["60%", "80%"], //宽高
  600. });
  601. }
  602. //查收
  603. function cs(str) {
  604. $.post(
  605. huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  606. workorderid: str,
  607. token: $.cookie("token"),
  608. },
  609. function (result) {
  610. result = JSON.parse(result);
  611. if (result.state.toLowerCase() == "success") {
  612. layer.msg("查收成功");
  613. load();
  614. }
  615. }
  616. );
  617. layer.open({
  618. type: 2,
  619. content: "../CommonHtml/WorkDatil.html?wid=" + str + "&check=check", //iframe的url,no代表不显示滚动条
  620. title: "工单详情",
  621. area: ["100%", "100%"], //宽高
  622. });
  623. // layer.confirm(
  624. // "确定要查收?",
  625. // {
  626. // btn: ["是", "否"], //按钮
  627. // },
  628. // function () {}
  629. // );
  630. }
  631. //收回
  632. function sh(str) {
  633. layer.confirm(
  634. "确定要回收?", {
  635. btn: ["是", "否"], //按钮
  636. },
  637. function () {
  638. $.post(
  639. huayi.config.callcenter_url +
  640. "WorkOrder/TakeBackWorkOrder", {
  641. workorderid: str,
  642. token: $.cookie("token"),
  643. },
  644. function (result) {
  645. result = JSON.parse(result);
  646. if (result.state.toLowerCase() == "success") {
  647. layer.msg("回收");
  648. load();
  649. }
  650. }
  651. );
  652. }
  653. );
  654. }
  655. //撤回
  656. function withdraw(str) {
  657. layer.confirm(
  658. "确定要撤回吗?", {
  659. btn: ["是", "否"], //按钮
  660. },
  661. function () {
  662. $.post(
  663. huayi.config.callcenter_url +
  664. "WorkOrder/WithdrawWorkOrder", {
  665. workorderid: str,
  666. token: $.cookie("token"),
  667. },
  668. function (result) {
  669. result = JSON.parse(result);
  670. if (result.state.toLowerCase() == "success") {
  671. layer.msg("撤回成功");
  672. load();
  673. }
  674. }
  675. );
  676. }
  677. );
  678. }
  679. //退回申请
  680. function th(str) {
  681. layer.open({
  682. type: 2,
  683. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  684. title: "申请退回工单",
  685. area: ["60%", "80%"], //宽高
  686. });
  687. }
  688. //审核退回申请
  689. function shth(str) {
  690. layer.open({
  691. type: 2,
  692. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  693. title: "审核退回申请",
  694. area: ["60%", "80%"], //宽高
  695. });
  696. }
  697. //办理
  698. // function th(str) {
  699. // layer.open({
  700. // type: 2,
  701. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  702. // title: '办理工单',
  703. // area: ['35%', '30%'], //宽高
  704. // });
  705. // }
  706. //处理审核
  707. function auditdeal(str) {
  708. layer.open({
  709. type: 2,
  710. content: "../CommonHtml/processing_audit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  711. title: "处理审核",
  712. area: ["80%", "80%"], //宽高
  713. });
  714. }
  715. //转督办
  716. function zdb(str) {
  717. layer.confirm(
  718. "确定督办吗?", {
  719. btn: ["是", "否"], //按钮
  720. },
  721. function () {
  722. $.post(
  723. huayi.config.callcenter_url +
  724. "WorkOrder/RemindWorkOrder", {
  725. workorderid: str,
  726. type: 1,
  727. state: 0,
  728. token: $.cookie("token"),
  729. },
  730. function (result) {
  731. result = JSON.parse(result);
  732. if (result.state.toLowerCase() == "success") {
  733. layer.msg("操作成功");
  734. load();
  735. }
  736. }
  737. );
  738. }
  739. );
  740. }
  741. //申请延时
  742. function ys(str) {
  743. layer.open({
  744. type: 2,
  745. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  746. title: "申请延时",
  747. area: ["60%", "80%"], //宽高
  748. });
  749. }
  750. //审核申请延时
  751. function shys(str) {
  752. layer.open({
  753. type: 2,
  754. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  755. title: "审核延时申请",
  756. area: ["60%", "80%"], //宽高
  757. });
  758. }
  759. //诉求回访
  760. function hf(str) {
  761. layer.open({
  762. type: 2,
  763. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  764. title: "工单回访",
  765. area: ["60%", "80%"], //宽高
  766. });
  767. }
  768. //重办工单
  769. function cb(str) {
  770. layer.open({
  771. type: 2,
  772. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  773. title: "重办工单",
  774. area: ["60%", "80%"], //宽高
  775. });
  776. }
  777. //结案
  778. function Lawsuit(str) {
  779. layer.open({
  780. type: 2,
  781. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  782. title: "诉求单结案",
  783. area: ["60%", "80%"], //宽高
  784. });
  785. }
  786. $(".Appeal").click(function () {
  787. layer.open({
  788. type: 2,
  789. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  790. title: "新增诉求",
  791. area: ["85%", "80%"], //宽高
  792. });
  793. });
  794. //上传文件
  795. function upload() {
  796. if (document.getElementById("upFile").files.length > 0) {
  797. var formData = new FormData();
  798. formData.append(
  799. "upFile",
  800. document.getElementById("upFile").files[0]
  801. );
  802. formData.append("token", $.cookie("token"));
  803. $.ajax({
  804. url: huayi.config.callcenter_url +
  805. "/WorkOrder/UploadFile",
  806. type: "POST",
  807. data: formData,
  808. /**
  809. *必须false才会自动加上正确的Content-Type
  810. */
  811. contentType: false,
  812. /**
  813. * 必须false才会避开jQuery对 formdata 的默认处理
  814. * XMLHttpRequest会对 formdata 进行正确的处理
  815. */
  816. processData: false,
  817. success: function (result) {
  818. document.getElementById(
  819. "upFile"
  820. ).outerHTML = document.getElementById(
  821. "upFile"
  822. ).outerHTML;
  823. $("#upFile").change(function () {
  824. upload();
  825. });
  826. var r = $.parseJSON(result);
  827. if (r.state.toLowerCase() == "success") {
  828. $(".fjnr").text(r.data);
  829. $("#scfj").show();
  830. }
  831. },
  832. });
  833. } else {
  834. layer.confirm("请上传文件!", {
  835. btn: ["确定"],
  836. });
  837. }
  838. }
  839. //来源
  840. function LY(obj) {
  841. obj.empty();
  842. obj.append(
  843. '<option selected="selected" value="">请选择</option>'
  844. );
  845. $.getJSON(
  846. huayi.config.callcenter_url +
  847. "Dictionary/GetDicValueListById", {
  848. token: $.cookie("token"),
  849. id: 1,
  850. },
  851. function (data) {
  852. if (data.state.toLowerCase() == "success") {
  853. var content = data.data;
  854. $(content).each(function (i, n) {
  855. $(
  856. "<option value='" +
  857. n.F_ValueId +
  858. "'>" +
  859. n.F_Value +
  860. "</option>"
  861. ).appendTo(obj);
  862. });
  863. }
  864. }
  865. );
  866. }
  867. //类别
  868. function LB(obj) {
  869. obj.empty();
  870. obj.append(
  871. '<option selected="selected" value="">请选择</option>'
  872. );
  873. $.getJSON(
  874. huayi.config.callcenter_url +
  875. "Dictionary/GetDicValueListById", {
  876. token: $.cookie("token"),
  877. id: 2,
  878. },
  879. function (data) {
  880. if (data.state.toLowerCase() == "success") {
  881. var content = data.data;
  882. $(content).each(function (i, n) {
  883. $(
  884. "<option value='" +
  885. n.F_ValueId +
  886. "'>" +
  887. n.F_Value +
  888. "</option>"
  889. ).appendTo(obj);
  890. });
  891. }
  892. }
  893. );
  894. }
  895. // 主题
  896. function ZT(obj) {
  897. obj.empty();
  898. obj.append(
  899. '<option selected="selected" value="">请选择</option>'
  900. );
  901. $.getJSON(
  902. huayi.config.callcenter_url +
  903. "Dictionary/GetDicValueListById", {
  904. token: $.cookie("token"),
  905. id: 3,
  906. },
  907. function (data) {
  908. if (data.state.toLowerCase() == "success") {
  909. var content = data.data;
  910. $(content).each(function (i, n) {
  911. $(
  912. "<option value='" +
  913. n.F_ValueId +
  914. "'>" +
  915. n.F_Value +
  916. "</option>"
  917. ).appendTo(obj);
  918. });
  919. }
  920. }
  921. );
  922. }
  923. function tree() {
  924. $.get(
  925. huayi.config.callcenter_url + "Department/GetDeptList", {
  926. token: $.cookie("token"),
  927. // "pid": pid
  928. },
  929. function (result) {
  930. result = $.parseJSON(result);
  931. $.fn.zTree.init(
  932. $("#addTreeDemo"),
  933. setting1,
  934. result.data
  935. ); //实例化树形图
  936. }
  937. );
  938. }
  939. var setting1 = {
  940. data: {
  941. key: {
  942. name: "F_DeptName",
  943. },
  944. simpleData: {
  945. enable: true,
  946. idKey: "F_DeptId",
  947. pIdKey: "F_PartentId",
  948. rootPId: 0,
  949. },
  950. },
  951. callback: {
  952. onClick: zTreeOnClick,
  953. },
  954. };
  955. function zTreeOnClick(event, treeId, treeNode) {
  956. if (treeNode.level >= 1) {
  957. $(".inps").val(treeNode.F_DeptName);
  958. $("#PID").val(treeNode.F_DeptId);
  959. $("#Dpment").val(treeNode.F_DeptName);
  960. $(".Cleans").show();
  961. }
  962. }
  963. $(".exportFile").click(function () {
  964. var usercode_ = $("#ZX").val(); //坐席
  965. if (usercode_ != null) {
  966. $(usercode_).each(function (i, n) {
  967. var obj1 = "";
  968. obj1 = n + ",";
  969. usercodeID += obj1;
  970. });
  971. } else {
  972. usercodeID = "";
  973. }
  974. // 调度员
  975. var ddusercodeID = "";
  976. var ddusercode_ = $("#yardman").val(); //坐席
  977. if (ddusercode_ != null) {
  978. $(ddusercode_).each(function (i, n) {
  979. var obj2 = "";
  980. obj2 = n + ",";
  981. ddusercodeID += obj2;
  982. });
  983. } else {
  984. ddusercodeID = "";
  985. }
  986. // var isproresult = 2 // 已办未果
  987. var key = $("#key").val() //=关键字
  988. var tel = $("#tel").val() //=客户电话
  989. var name = $("#name").val() //=客户名称
  990. var usercode = usercodeID //=坐席工号
  991. var ddusercode = ddusercodeID
  992. var source = $("#source").val() //=来源&
  993. var starttime = $("#starttime").val() && $("#starttime").val().split(" ~ ")[0] //=开始时间
  994. var endtime = $("#starttime").val() && $("#starttime").val().split(" ~ ")[1] //=结束时间
  995. var deptid = $("#PID").val()
  996. var type = $("#type").val() //=工单类型
  997. var dealtype = $("#dealtype").val()
  998. var sourcearea = $("#sourceAreas").val() //区域
  999. var workid = $("#wids").val()
  1000. var state = "" //=工单状态
  1001. var tab = 12
  1002. var keyid = $("#keyid").val() //=关键词id
  1003. var url = huayi.config.callcenter_url + "WorkOrder/GetDWDealList?token=" + $.cookie("token");
  1004. url += "&workid=" + workid + "&state=" + state + "&tab=" + tab + "&type=" + type + "&key=" + key +
  1005. "&tel=" + tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode +
  1006. "&keyid=" + keyid + "&source=" + source + "&starttime=" + starttime + "&endtime=" + endtime +
  1007. "&deptid=" + deptid + "&sourcearea=" + sourcearea + "&dealtype=" + dealtype + "&isdc=1";
  1008. window.location.href = url;
  1009. })
  1010. </script>
  1011. </body>
  1012. </html>