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haveBeenReceived.html 41KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>已签收</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="javaScript:;">办理单位</a>&gt;
  22. <a href="" class="nowPosition">已签收</a>
  23. </sapn>
  24. </div>
  25. <div class="dhRight">
  26. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  27. </div>
  28. </div>
  29. <div style="padding: 10px" class="tj_content clearFix">
  30. <div style="padding: 10px" class="tj_content clearFix">
  31. <div>
  32. <span>【搜索信息】</span>
  33. <div class="box_content">
  34. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  35. <tr>
  36. <th>工单来源:</th>
  37. <td>
  38. <select class="form-control" id="source">
  39. </select>
  40. </td>
  41. <th>来电号码:</th>
  42. <td>
  43. <input type="text" id="tel" class="form-control" />
  44. </td>
  45. <th>来电时间:</th>
  46. <td colspan="3">
  47. <input type="text" id="starttime" class="photo x-color laydate-icon"
  48. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  49. id="endtime" class="photo x-color laydate-icon" autocomplete="off"
  50. style="height: 35px;" />
  51. </td>
  52. </tr>
  53. <tr>
  54. <th>事项编号:</th>
  55. <td>
  56. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  57. </td>
  58. <th><span class="nameJustified">来电人:</span></th>
  59. <td>
  60. <input type="text" id="name" class="form-control" />
  61. </td>
  62. <th><span class="nameJustified">关键字:</span></th>
  63. <td>
  64. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  65. <botton class="btns Seach">搜索</botton>
  66. </td>
  67. </tr>
  68. <tr>
  69. <th>受话坐席:</th>
  70. <td>
  71. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  72. data-live-search="true">
  73. <option value="">请选择坐席</option>
  74. </select>
  75. </td>
  76. <th><span class="nameJustified">审核员:</span></th>
  77. <td>
  78. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  79. multiple data-live-search="true">
  80. <option value="">请选择调度员</option>
  81. </select>
  82. </td>
  83. <th>反映区域:</th>
  84. <td>
  85. <select name="" id="sourceAreas" class="form-control Min-width">
  86. </select>
  87. <botton class="btns exportFile">导出</botton>
  88. </td>
  89. </tr>
  90. <tr>
  91. <th>承办单位:</th>
  92. <td style="position: relative;">
  93. <div class="inpBox">
  94. <input type="text" class="inps" onkeyup="darptSearch()" />
  95. <i class="Cleans fa fa-close"></i>
  96. <i class="xl xl_one"></i>
  97. <div class="addTree xlAdd">
  98. <ul id="addTreeDemo" class="ztree"></ul>
  99. </div>
  100. </div>
  101. <div class="selDpart1">
  102. <ul id="sponsor">
  103. </ul>
  104. </div>
  105. </td>
  106. <th>来电类型:</th>
  107. <td>
  108. <select class="form-control" id="type">
  109. </select>
  110. </td>
  111. <th></th>
  112. <td style="text-align: center;">
  113. </td>
  114. </tr>
  115. </table>
  116. </div>
  117. </div>
  118. <div>
  119. <div style="width: 100%; padding: 10px">
  120. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  121. data-pagination="true">
  122. <thead>
  123. <tr>
  124. <th data-formatter="serialNumber" data-align="center">
  125. 序号
  126. </th>
  127. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  128. 工单单号
  129. </th>
  130. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  131. 诉求标题
  132. </th>
  133. <th data-field="DeptName" data-align="center">
  134. 承办单位
  135. </th>
  136. <!-- <th data-field="OtherDeptName" data-align="center">
  137. 协办单位
  138. </th> -->
  139. <!-- <th data-field="UserName" data-align="center">
  140. 受理人
  141. </th> -->
  142. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  143. 办理状态
  144. </th>
  145. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  146. 时限
  147. </th>
  148. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  149. 办理时限
  150. </th>
  151. <!--<th data-field="FilePath" data-formatter="setCode" data-align="center">
  152. 录音
  153. </th>-->
  154. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  155. 操作
  156. </th>
  157. </tr>
  158. </thead>
  159. <tbody class="list"></tbody>
  160. </table>
  161. </div>
  162. </div>
  163. </div>
  164. </div>
  165. <!--下载框-->
  166. <div class="t-shade lyxz">
  167. <div class="shade_k">
  168. <div class="shade_title">
  169. <span>录音播放与下载<srong class="cknum"></srong></span>
  170. <span class="setwin gbly"><a>x</a></span>
  171. </div>
  172. <div class="shade_content">
  173. <div class="Ly_box audiojs"></div>
  174. </div>
  175. </div>
  176. </div>
  177. <input type="hidden" id="PID" />
  178. <input type="hidden" id="Dpment" />
  179. </div>
  180. <script src="../js/layui/layui.js"></script>
  181. <script src="../js/bootstrap-select.js"></script>
  182. <script src="../css/laydate/laydate.js"></script>
  183. <script src="../My97DatePicker/WdatePicker.js"></script>
  184. <script src="../js/zTree/jquery.ztree.core.js"></script>
  185. <script src="../js/search/screen.js"></script>
  186. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  187. <script>
  188. $(document).ready(function () {
  189. var wid = helper.request.queryString("wid");
  190. if (wid) {
  191. $("#tel").val(wid);
  192. load();
  193. }
  194. laydate.skin('blue');
  195. laydate({
  196. elem: '#starttime',
  197. event: 'focus',
  198. istime: true,
  199. format: 'YYYY-MM-DD hh:mm:ss'
  200. });
  201. laydate({
  202. elem: '#endtime',
  203. event: 'focus',
  204. istime: true,
  205. format: 'YYYY-MM-DD hh:mm:ss'
  206. });
  207. load();
  208. });
  209. //关闭录音弹出
  210. $(".gbly").click(function () {
  211. $(".lyxz").removeClass("cx");
  212. $("audio")[0].pause();
  213. });
  214. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  215. $(".success").removeClass("success"); //去除之前选中的行的,选中样式
  216. $(ele).addClass("success"); //添加当前选中的 success样式用于区别
  217. });
  218. //获取查询信息
  219. function load() {
  220. //坐席
  221. var usercodeID = "";
  222. var usercode_ = $("#ZX").val(); //坐席
  223. if (usercode_ != null) {
  224. $(usercode_).each(function (i, n) {
  225. var obj1 = "";
  226. obj1 = n + ",";
  227. usercodeID += obj1;
  228. });
  229. } else {
  230. usercodeID = "";
  231. }
  232. // 调度员
  233. var ddusercodeID = "";
  234. var ddusercode_ = $("#yardman").val(); //坐席
  235. if (ddusercode_ != null) {
  236. $(ddusercode_).each(function (i, n) {
  237. var obj2 = "";
  238. obj2 = n + ",";
  239. ddusercodeID += obj2;
  240. });
  241. } else {
  242. ddusercodeID = "";
  243. }
  244. //先销毁表格
  245. $("#orderlist").bootstrapTable("destroy");
  246. //初始化表格,动态从服务器加载数据
  247. $("#orderlist").bootstrapTable({
  248. method: "get", //使用get请求到服务器获取数据
  249. url: huayi.config.callcenter_url + "WorkOrder/GetEJDWDealList", //获取数据的Servlet地址
  250. contentType: "application/x-www-form-urlencoded",
  251. striped: true, //表格显示条纹
  252. pagination: true, //启动分页
  253. pageSize: 10, //每页显示的记录数
  254. pageNumber: 1, //当前第几页
  255. pageList: [10, 20, 50, 100], //记录数可选列表
  256. search: false, //是否启用查询
  257. showColumns: false, //显示下拉框勾选要显示的列
  258. showRefresh: false, //显示刷新按钮
  259. sidePagination: "server", //表示服务端请求
  260. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  261. //设置为limit可以获取limit, offset, search, sort, order
  262. queryParamsType: "undefined",
  263. queryParams: function queryParams(params) {
  264. //设置查询参数
  265. //alert(params.pageNumber)
  266. var param = {
  267. page: params.pageNumber,
  268. pagesize: params.pageSize,
  269. // isproresult: 2, // 已办未果
  270. workid: $("#wids").val(),
  271. state: "", //=工单状态
  272. type: $("#type").val(), //=工单类型
  273. //bigtype: $("#bigtype").val(), //=大类别
  274. //smalltype: $("#smalltype").val(), //=小类别
  275. key: $("#key").val(), //=关键字
  276. tel: $("#tel").val(), //=客户电话
  277. name: $("#name").val(), //=客户名称
  278. usercode: usercodeID, //=坐席工号
  279. ddusercode: ddusercodeID,
  280. keyid: $("#keyid").val(), //=关键词id
  281. source: $("#source").val(), //=来源&
  282. starttime: $("#starttime").val(), //=开始时间
  283. endtime: $("#endtime").val(), //=结束时间
  284. deptid: $("#PID").val(),
  285. type: $("#type").val(),
  286. tab: 4,
  287. dealtype: $("#dealtype").val(),
  288. sourcearea: $("#sourceAreas").val(), //区域
  289. token: $.cookie("token"),
  290. };
  291. return param;
  292. },
  293. onLoadSuccess: function (data) {
  294. //加载成功时执行
  295. // layer.msg("加载成功");
  296. //console.log(data);
  297. },
  298. onLoadError: function () {
  299. //加载失败时执行
  300. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  301. },
  302. });
  303. }
  304. //状态
  305. function States(val, row) {
  306. var html = "";
  307. switch (val + "") {
  308. case "0":
  309. html = "新工单";
  310. if (row.F_IsReturn == 1) {
  311. html = "新工单(回退)";
  312. }
  313. break;
  314. case "1":
  315. html = "待交办";
  316. break;
  317. case "2":
  318. html = '<span style="color:#FF0000;">待查收</span>';
  319. break;
  320. case "3":
  321. html = "退回审核中";
  322. break;
  323. case "4":
  324. html = "办理中";
  325. break;
  326. case "5":
  327. html = "延时审核";
  328. break;
  329. case "6":
  330. if (row.F_IsProtect === 2 || row.F_IsProtect === 3) {
  331. html = "已办未果"
  332. } else {
  333. html = "已办理";
  334. }
  335. break;
  336. case "7":
  337. html = "已回访";
  338. break;
  339. case "8":
  340. html = "重办中";
  341. break;
  342. case "9":
  343. html = "已结案";
  344. break;
  345. case "10":
  346. html = "待审核";
  347. break;
  348. case "11":
  349. html = "重办待交办";
  350. break;
  351. // case '12':
  352. // html = '待审核';
  353. // break;
  354. case "13":
  355. html = "重办驳回";
  356. break;
  357. }
  358. return html;
  359. }
  360. //音频
  361. function setCode(val) {
  362. if (val) {
  363. return (
  364. '<div class="imgs" style="cursor: pointer;">' +
  365. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  366. val +
  367. '" />' +
  368. "</div>"
  369. );
  370. } else {
  371. return "";
  372. }
  373. }
  374. function GetCont(val) {
  375. if (val) {
  376. var str = "<div ";
  377. if (val.length > 10) {
  378. str = str + ' title="' + val + '" ';
  379. val = val.substr(0, 10) + "...";
  380. }
  381. return str + ">" + val + "</div>";
  382. } else {
  383. return "";
  384. }
  385. }
  386. //编号
  387. function serialNumber(val, row, index) {
  388. return index + 1;
  389. }
  390. //操作
  391. function Dispose(val, row) {
  392. var Rows = row.Buttons;
  393. var html = ''
  394. for (var i = 0; i < Rows.length; i++) {
  395. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  396. if (html1) {
  397. html1 = html1.replace("data", val);
  398. html1 = html1.replace("isProtect", row.F_IsProtect);
  399. html1 = html1.replace("row", row.F_MainDeptId);
  400. }
  401. html += html1;
  402. }
  403. // html += '<a class="xg" onclick="replyUnsuccessful(\'' + row.F_WorkOrderId + '\')" title="回复">回复</a>';
  404. return html;
  405. }
  406. //查看详情
  407. function ckxq(str) {
  408. layer.open({
  409. type: 2,
  410. // content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  411. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  412. title: "工单详情",
  413. area: ["100%", "100%"], //宽高
  414. });
  415. }
  416. //时限
  417. function OverTime(val, row) {
  418. if (val == 1) {
  419. return (
  420. '<div class="" style="cursor: pointer;">' +
  421. '<span class="Greens">' +
  422. row.GapTime +
  423. "</span>" +
  424. "</div>"
  425. );
  426. } else if (val == 2) {
  427. return (
  428. '<div class="" style="cursor: pointer;">' +
  429. '<span class="Yellows">' +
  430. row.GapTime +
  431. "</span>" +
  432. "</div>"
  433. );
  434. } else if (val == 3) {
  435. return (
  436. '<div class="" style="cursor: pointer;">' +
  437. '<span class="Reds">' +
  438. row.GapTime +
  439. "</span>" +
  440. "</div>"
  441. );
  442. }
  443. }
  444. //办理时限
  445. function BanTime(val) {
  446. if (val) {
  447. var time = val.substring(0, val.indexOf(" "));
  448. return (
  449. '<div class="" style="cursor: pointer;">' +
  450. "<span>" +
  451. time +
  452. "</span>" +
  453. "</div>"
  454. );
  455. }
  456. }
  457. //派单
  458. function pd(str) {
  459. layer.open({
  460. type: 2,
  461. content: "../CommonHtml/handle.html?wid=" + str, //iframe的url,no代表不显示滚动条
  462. title: "办理工单",
  463. area: ["87%", "80%"], //宽高
  464. });
  465. }
  466. //处理审核
  467. function auditdeal(str) {
  468. layer.open({
  469. type: 2,
  470. content: "../CommonHtml/processing_audit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  471. title: "处理审核",
  472. area: ["80%", "80%"], //宽高
  473. });
  474. }
  475. //编辑
  476. function bj(str) {
  477. layer.open({
  478. type: 2,
  479. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  480. title: "编辑工单",
  481. area: ["96%", "80%"], //宽高
  482. });
  483. }
  484. //删除
  485. function move(str) {
  486. layer.confirm(
  487. "确定删除工单?", {
  488. btn: ["是", "否"], //按钮
  489. },
  490. function () {
  491. $.post(
  492. huayi.config.callcenter_url +
  493. "WorkOrder/DelWorkOrder", {
  494. ids: str,
  495. token: $.cookie("token"),
  496. },
  497. function (result) {
  498. result = JSON.parse(result);
  499. if (result.state.toLowerCase() == "success") {
  500. debugger;
  501. layer.msg("删除成功");
  502. $("#orderlist").bootstrapTable("refresh");
  503. }
  504. }
  505. );
  506. }
  507. );
  508. }
  509. //提交
  510. function tj(str) {
  511. layer.confirm(
  512. "确定要提交工单么?", {
  513. btn: ["确定", "取消"], //按钮
  514. },
  515. function () {
  516. //请求后台数据
  517. /*发送请求*/
  518. $.post(
  519. huayi.config.callcenter_url +
  520. "WorkOrder/SubmitWorkOrder", {
  521. ids: str,
  522. token: $.cookie("token"),
  523. },
  524. function (result) {
  525. result = JSON.parse(result);
  526. if (result.state.toLowerCase() == "success") {
  527. layer.msg("提交成功");
  528. $("#orderlist").bootstrapTable("refresh");
  529. //load();
  530. }
  531. }
  532. );
  533. }
  534. );
  535. }
  536. //交办
  537. function jb(str) {
  538. layer.open({
  539. type: 2,
  540. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  541. title: "工单交办",
  542. area: ["87%", "80%"], //宽高
  543. });
  544. }
  545. //领导批示
  546. function lader(str) {
  547. layer.open({
  548. type: 2,
  549. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  550. title: "领导批示",
  551. area: ["60%", "80%"], //宽高
  552. });
  553. }
  554. //市长批示
  555. function city(str) {
  556. layer.open({
  557. type: 2,
  558. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  559. title: "市长批示",
  560. area: ["60%", "80%"], //宽高
  561. });
  562. }
  563. //办理
  564. function bl(str, isProtect) {
  565. layer.open({
  566. type: 2,
  567. content: "../CommonHtml/banli.html?wid=" +
  568. str +
  569. "&isProtect=" +
  570. isProtect, //iframe的url,no代表不显示滚动条
  571. title: "办理工单",
  572. area: ["60%", "80%"], //宽高
  573. });
  574. }
  575. //督办
  576. function Supervision(str) {
  577. layer.open({
  578. type: 2,
  579. content: "../CommonHtml/Supervision_.html?wid=" +
  580. str +
  581. "&type=1", //iframe的url,no代表不显示滚动条
  582. title: "督办",
  583. area: ["60%", "80%"], //宽高
  584. });
  585. }
  586. //督查
  587. function Supervision_(str) {
  588. layer.open({
  589. type: 2,
  590. content: "../CommonHtml/Supervision_.html?wid=" +
  591. str +
  592. "&type=2", //iframe的url,no代表不显示滚动条
  593. title: "监察",
  594. area: ["60%", "80%"], //宽高
  595. });
  596. }
  597. //审核
  598. function audit(str) {
  599. layer.open({
  600. type: 2,
  601. content: "../CommonHtml/AuditDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  602. title: "审核",
  603. area: ["60%", "80%"], //宽高
  604. });
  605. }
  606. //转督办
  607. function zdb(str, row) {
  608. layer.open({
  609. type: 2,
  610. content: "../CommonHtml/superTrunl.html?wid=" +
  611. str +
  612. "&depId=" +
  613. row, //iframe的url,no代表不显示滚动条
  614. title: "督办工单",
  615. area: ["60%", "80%"], //宽高
  616. });
  617. }
  618. //不督办
  619. function ndb(str) {
  620. layer.confirm(
  621. "确定督办吗?", {
  622. btn: ["是", "否"], //按钮
  623. },
  624. function () {
  625. $.post(
  626. huayi.config.callcenter_url +
  627. "WorkOrder/RemindWorkOrder", {
  628. workorderid: str,
  629. type: 1,
  630. state: 2,
  631. token: $.cookie("token"),
  632. },
  633. function (result) {
  634. result = JSON.parse(result);
  635. if (result.state.toLowerCase() == "success") {
  636. layer.msg("操作成功");
  637. //load();
  638. $("#orderlist").bootstrapTable("refresh");
  639. }
  640. }
  641. );
  642. }
  643. );
  644. }
  645. //强制结案
  646. function StrongLawsuit(str) {
  647. layer.open({
  648. type: 2,
  649. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  650. title: "强制结案",
  651. area: ["60%", "80%"], //宽高
  652. });
  653. }
  654. //回退BackDtail
  655. function BackDtail(str) {
  656. layer.open({
  657. type: 2,
  658. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  659. title: "工单督办",
  660. area: ["60%", "80%"], //宽高
  661. });
  662. }
  663. //查收
  664. function cs(str) {
  665. layer.confirm(
  666. "确定要查收?", {
  667. btn: ["是", "否"], //按钮
  668. },
  669. function () {
  670. $.post(
  671. huayi.config.callcenter_url +
  672. "WorkOrder/ReceiveWorkOrder", {
  673. workorderid: str,
  674. token: $.cookie("token"),
  675. },
  676. function (result) {
  677. result = JSON.parse(result);
  678. if (result.state.toLowerCase() == "success") {
  679. layer.msg("查收成功");
  680. //load();
  681. $("#orderlist").bootstrapTable("refresh");
  682. }
  683. }
  684. );
  685. }
  686. );
  687. }
  688. //收回
  689. function sh(str) {
  690. layer.confirm(
  691. "确定要回收?", {
  692. btn: ["是", "否"], //按钮
  693. },
  694. function () {
  695. $.post(
  696. huayi.config.callcenter_url +
  697. "WorkOrder/TakeBackWorkOrder", {
  698. workorderid: str,
  699. token: $.cookie("token"),
  700. },
  701. function (result) {
  702. result = JSON.parse(result);
  703. if (result.state.toLowerCase() == "success") {
  704. layer.msg("回收");
  705. //load();
  706. $("#orderlist").bootstrapTable("refresh");
  707. }
  708. }
  709. );
  710. }
  711. );
  712. }
  713. //强制回收
  714. function recycles() {
  715. layer.confirm("确定要强制退回吗?", {
  716. btn: ["是", "否"], //按钮
  717. });
  718. }
  719. //退回申请
  720. function th(str) {
  721. layer.open({
  722. type: 2,
  723. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  724. title: "申请退回工单",
  725. area: ["60%", "80%"], //宽高
  726. });
  727. }
  728. //审核退回申请
  729. function shth(str) {
  730. layer.open({
  731. type: 2,
  732. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  733. title: "审核退回申请",
  734. area: ["60%", "80%"], //宽高
  735. });
  736. }
  737. //申请延时
  738. function ys(str) {
  739. layer.open({
  740. type: 2,
  741. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  742. title: "申请延时",
  743. area: ["60%", "80%"], //宽高
  744. });
  745. }
  746. //审核申请延时
  747. function shys(str) {
  748. layer.open({
  749. type: 2,
  750. content: "../CommonHtml/shTime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  751. title: "审核延时申请",
  752. area: ["60%", "80%"], //宽高
  753. });
  754. }
  755. //诉求回访
  756. function hf(str) {
  757. layer.open({
  758. type: 2,
  759. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  760. title: "工单回访",
  761. area: ["60%", "80%"], //宽高
  762. });
  763. }
  764. //重办工单
  765. function cb(str) {
  766. layer.open({
  767. type: 2,
  768. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  769. title: "重办工单",
  770. area: ["60%", "80%"], //宽高
  771. });
  772. }
  773. //驳回重办
  774. function bhcb(str) {
  775. //回退BackDtail
  776. layer.open({
  777. type: 2,
  778. content: "../CommonHtml/rejectionCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  779. title: "驳回重办",
  780. area: ["60%", "80%"], //宽高
  781. });
  782. }
  783. //提交重办
  784. function tjcb(str) {
  785. layer.open({
  786. type: 2,
  787. content: "../CommonHtml/reasonCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  788. title: "提交重办",
  789. area: ["50%", "40%"], //宽高
  790. });
  791. // layer.confirm('确认提交重办吗?', {
  792. // btn: ['是', '否'] //按钮
  793. // }, function () {
  794. // $.post(huayi.config.callcenter_url + 'WorkOrder/SubReloadWorkOrder', {
  795. // ids: str,
  796. // "token": $.cookie("token")
  797. // }, function(result) {
  798. // result = JSON.parse(result);
  799. // if(result.state.toLowerCase() == "success") {
  800. // layer.msg("操作成功");
  801. // //load();
  802. // $("#orderlist").bootstrapTable('refresh');
  803. // }
  804. // })
  805. // });
  806. }
  807. //回复
  808. function replyUnsuccessful(str) {
  809. //回退BackDtail
  810. layer.open({
  811. type: 2,
  812. content: "../CommonHtml/replyUnsuccessful.html?wid=" + str, //iframe的url,no代表不显示滚动条
  813. title: "回复",
  814. area: ["60%", "80%"], //宽高
  815. });
  816. }
  817. //结案
  818. function Lawsuit(str) {
  819. layer.open({
  820. type: 2,
  821. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  822. title: "诉求单结案",
  823. area: ["60%", "80%"], //宽高
  824. });
  825. }
  826. //上传文件
  827. function upload() {
  828. if (document.getElementById("upFile").files.length > 0) {
  829. var formData = new FormData();
  830. formData.append(
  831. "upFile",
  832. document.getElementById("upFile").files[0]
  833. );
  834. formData.append("token", $.cookie("token"));
  835. $.ajax({
  836. url: huayi.config.callcenter_url +
  837. "/WorkOrder/UploadFile",
  838. type: "POST",
  839. data: formData,
  840. /**
  841. *必须false才会自动加上正确的Content-Type
  842. */
  843. contentType: false,
  844. /**
  845. * 必须false才会避开jQuery对 formdata 的默认处理
  846. * XMLHttpRequest会对 formdata 进行正确的处理
  847. */
  848. processData: false,
  849. success: function (result) {
  850. document.getElementById(
  851. "upFile"
  852. ).outerHTML = document.getElementById(
  853. "upFile"
  854. ).outerHTML;
  855. $("#upFile").change(function () {
  856. upload();
  857. });
  858. var r = $.parseJSON(result);
  859. if (r.state.toLowerCase() == "success") {
  860. $(".fjnr").text(r.data);
  861. $("#scfj").show();
  862. }
  863. },
  864. });
  865. } else {
  866. layer.confirm("请上传文件!", {
  867. btn: ["确定"],
  868. });
  869. }
  870. }
  871. //来源
  872. function LY(obj) {
  873. obj.empty();
  874. obj.append(
  875. '<option selected="selected" value="">请选择</option>'
  876. );
  877. $.getJSON(
  878. huayi.config.callcenter_url +
  879. "Dictionary/GetDicValueListById", {
  880. token: $.cookie("token"),
  881. id: 1,
  882. },
  883. function (data) {
  884. if (data.state.toLowerCase() == "success") {
  885. var content = data.data;
  886. $(content).each(function (i, n) {
  887. $(
  888. "<option value='" +
  889. n.F_ValueId +
  890. "'>" +
  891. n.F_Value +
  892. "</option>"
  893. ).appendTo(obj);
  894. });
  895. }
  896. }
  897. );
  898. }
  899. //类别
  900. function LB(obj) {
  901. obj.empty();
  902. obj.append(
  903. '<option selected="selected" value="">请选择</option>'
  904. );
  905. $.getJSON(
  906. huayi.config.callcenter_url +
  907. "Dictionary/GetDicValueListById", {
  908. token: $.cookie("token"),
  909. id: 2,
  910. },
  911. function (data) {
  912. if (data.state.toLowerCase() == "success") {
  913. var content = data.data;
  914. $(content).each(function (i, n) {
  915. $(
  916. "<option value='" +
  917. n.F_ValueId +
  918. "'>" +
  919. n.F_Value +
  920. "</option>"
  921. ).appendTo(obj);
  922. });
  923. }
  924. }
  925. );
  926. }
  927. // 主题
  928. function ZT(obj) {
  929. obj.empty();
  930. obj.append(
  931. '<option selected="selected" value="">请选择</option>'
  932. );
  933. $.getJSON(
  934. huayi.config.callcenter_url +
  935. "Dictionary/GetDicValueListById", {
  936. token: $.cookie("token"),
  937. id: 3,
  938. },
  939. function (data) {
  940. if (data.state.toLowerCase() == "success") {
  941. var content = data.data;
  942. $(content).each(function (i, n) {
  943. $(
  944. "<option value='" +
  945. n.F_ValueId +
  946. "'>" +
  947. n.F_Value +
  948. "</option>"
  949. ).appendTo(obj);
  950. });
  951. }
  952. }
  953. );
  954. }
  955. function tree() {
  956. $.get(
  957. huayi.config.callcenter_url + "Department/GetDeptList", {
  958. token: $.cookie("token"),
  959. // "pid": pid
  960. },
  961. function (result) {
  962. result = $.parseJSON(result);
  963. $.fn.zTree.init(
  964. $("#addTreeDemo"),
  965. setting1,
  966. result.data
  967. ); //实例化树形图
  968. }
  969. );
  970. }
  971. var setting1 = {
  972. data: {
  973. key: {
  974. name: "F_DeptName",
  975. },
  976. simpleData: {
  977. enable: true,
  978. idKey: "F_DeptId",
  979. pIdKey: "F_PartentId",
  980. rootPId: 0,
  981. },
  982. },
  983. callback: {
  984. onClick: zTreeOnClick,
  985. },
  986. };
  987. function zTreeOnClick(event, treeId, treeNode) {
  988. if (treeNode.level >= 2) {
  989. $(".inps").val(treeNode.F_DeptName);
  990. $("#PID").val(treeNode.F_DeptId);
  991. $("#Dpment").val(treeNode.F_DeptId);
  992. $(".Cleans").show();
  993. }
  994. }
  995. function Close() {
  996. $(".lyxz").removeClass("cx");
  997. if ($("audio").length > 0) {
  998. $("audio")[0].pause();
  999. }
  1000. }
  1001. $(".exportFile").click(function () {
  1002. var usercode_ = $("#ZX").val(); //坐席
  1003. if (usercode_ != null) {
  1004. $(usercode_).each(function (i, n) {
  1005. var obj1 = "";
  1006. obj1 = n + ",";
  1007. usercodeID += obj1;
  1008. });
  1009. } else {
  1010. usercodeID = "";
  1011. }
  1012. // 调度员
  1013. var ddusercodeID = "";
  1014. var ddusercode_ = $("#yardman").val(); //坐席
  1015. if (ddusercode_ != null) {
  1016. $(ddusercode_).each(function (i, n) {
  1017. var obj2 = "";
  1018. obj2 = n + ",";
  1019. ddusercodeID += obj2;
  1020. });
  1021. } else {
  1022. ddusercodeID = "";
  1023. }
  1024. // var isproresult = 2 // 已办未果
  1025. var key = $("#key").val() //=关键字
  1026. var tel = $("#tel").val() //=客户电话
  1027. var name = $("#name").val() //=客户名称
  1028. var usercode = usercodeID //=坐席工号
  1029. var ddusercode = ddusercodeID
  1030. var source = $("#source").val() //=来源&
  1031. var starttime = $("#starttime").val() //=开始时间
  1032. var endtime = $("#endtime").val() //=结束时间
  1033. var deptid = $("#PID").val()
  1034. var type = $("#type").val() //=工单类型
  1035. var dealtype = $("#dealtype").val()
  1036. var sourcearea = $("#sourceAreas").val() //区域
  1037. var workid = $("#wids").val()
  1038. var state = "" //=工单状态
  1039. var tab = 4
  1040. var keyid = $("#keyid").val() //=关键词id
  1041. var url = huayi.config.callcenter_url + "WorkOrder/GetEJDWDealList?token=" + $.cookie("token");
  1042. url += "&workid=" + workid + "&state=" + state + "&tab=" + tab + "&type=" + type + "&key=" + key +
  1043. "&tel=" + tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode +
  1044. "&keyid=" + keyid + "&source=" + source + "&starttime=" + starttime + "&endtime=" + endtime +
  1045. "&deptid=" + deptid + "&sourcearea=" + sourcearea + "&dealtype=" + dealtype + "&isdc=1";
  1046. window.location.href = url;
  1047. })
  1048. </script>
  1049. </body>
  1050. </html>