Aucune description

LeaderDCLMedia.html 39KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>已提交</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="javaScript:;">工单处理</a>&gt;
  22. <a href="" class="nowPosition">已提交</a>
  23. </sapn>
  24. </div>
  25. <div class="dhRight">
  26. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  27. </div>
  28. </div>
  29. <div style="padding: 10px" class="tj_content clearFix">
  30. <div style="padding: 10px" class="tj_content clearFix">
  31. <div>
  32. <span>【搜索信息】</span>
  33. <div class="box_content">
  34. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  35. <tr>
  36. <th>工单来源:</th>
  37. <td>
  38. <select class="form-control" id="source">
  39. </select>
  40. </td>
  41. <th>来电号码:</th>
  42. <td>
  43. <input type="text" id="tel" class="form-control" />
  44. </td>
  45. <th>来电时间:</th>
  46. <td colspan="3">
  47. <input type="text" id="starttime" class="photo x-color laydate-icon"
  48. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  49. id="endtime" class="photo x-color laydate-icon" autocomplete="off"
  50. style="height: 35px;" />
  51. </td>
  52. </tr>
  53. <tr>
  54. <th>事项编号:</th>
  55. <td>
  56. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  57. </td>
  58. <th><span class="nameJustified">来电人:</span></th>
  59. <td>
  60. <input type="text" id="name" class="form-control" />
  61. </td>
  62. <!-- <th>工单状态:</th>
  63. <td>
  64. <select name="" id="state" class="select">
  65. <option value="" selected="selected">请选择</option>
  66. <option value="0">新工单</option>
  67. <option value="10">待审核</option>
  68. <option value="6">已办理</option>
  69. </select>
  70. </td> -->
  71. <th><span class="nameJustified">关键字:</span></th>
  72. <td>
  73. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  74. <botton class="btns Seach">搜索</botton>
  75. </td>
  76. </tr>
  77. <tr>
  78. <th>受话坐席:</th>
  79. <td>
  80. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  81. data-live-search="true">
  82. <option value="">请选择坐席</option>
  83. </select>
  84. </td>
  85. <th><span class="nameJustified">审核员:</span></th>
  86. <td>
  87. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  88. multiple data-live-search="true">
  89. <option value="">请选择调度员</option>
  90. </select>
  91. </td>
  92. <th>反映区域:</th>
  93. <td>
  94. <select name="" id="sourceAreas" class="form-control Min-width">
  95. </select>
  96. <botton class="btns exportFile">导出</botton>
  97. </td>
  98. </tr>
  99. <tr>
  100. <th>承办单位:</th>
  101. <td style="position: relative;">
  102. <div class="inpBox">
  103. <input type="text" class="inps" onkeyup="darptSearch()" />
  104. <i class="Cleans fa fa-close"></i>
  105. <i class="xl xl_one"></i>
  106. <div class="addTree xlAdd">
  107. <ul id="addTreeDemo" class="ztree"></ul>
  108. </div>
  109. </div>
  110. <div class="selDpart1">
  111. <ul id="sponsor">
  112. </ul>
  113. </div>
  114. </td>
  115. <th>来电类型:</th>
  116. <td>
  117. <select class="form-control" id="type">
  118. </select>
  119. </td>
  120. <th></th>
  121. <td style="text-align: center;">
  122. </td>
  123. </tr>
  124. </table>
  125. </div>
  126. </div>
  127. <div>
  128. <div style="width: 100%; padding: 10px">
  129. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  130. data-pagination="true">
  131. <thead>
  132. <tr>
  133. <!-- <th data-checkbox="true"></th> -->
  134. <th data-formatter="serialNumber" data-align="center">
  135. 序号
  136. </th>
  137. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  138. 工单单号
  139. </th>
  140. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  141. 诉求标题
  142. </th>
  143. <th data-field="DeptName" data-align="center">
  144. 承办单位
  145. </th>
  146. <!-- <th data-field="OtherDeptName" data-align="center">
  147. 协办单位
  148. </th> -->
  149. <th data-field="UserName" data-align="center">
  150. 受理人
  151. </th>
  152. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  153. 办理状态
  154. </th>
  155. <!--<th
  156. data-field="FilePath"
  157. data-formatter="setCode"
  158. data-align="center"
  159. >
  160. 录音
  161. </th>-->
  162. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  163. 时限
  164. </th>
  165. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  166. 办理时限
  167. </th>
  168. <th data-field="F_ComContent" data-align="center">
  169. 诉求内容
  170. </th>
  171. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  172. 操作
  173. </th>
  174. </tr>
  175. </thead>
  176. <tbody class="list"></tbody>
  177. </table>
  178. </div>
  179. </div>
  180. </div>
  181. </div>
  182. <!--下载框-->
  183. <div class="t-shade lyxz">
  184. <div class="shade_k">
  185. <div class="shade_title">
  186. <span>录音播放与下载<srong class="cknum"></srong></span>
  187. <span class="setwin gbly"><a>x</a></span>
  188. </div>
  189. <div class="shade_content">
  190. <div class="Ly_box audiojs"></div>
  191. </div>
  192. </div>
  193. </div>
  194. <input type="hidden" id="PID" />
  195. <input type="hidden" id="Dpment" />
  196. </div>
  197. <script src="../js/layui/layui.js"></script>
  198. <script src="../js/bootstrap-select.js"></script>
  199. <script src="../css/laydate/laydate.js"></script>
  200. <script src="../My97DatePicker/WdatePicker.js"></script>
  201. <script src="../js/zTree/jquery.ztree.core.js"></script>
  202. <script src="../js/search/screen.js"></script>
  203. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  204. <script>
  205. var wid = helper.request.queryString("states");
  206. if (wid) {
  207. $("#state").val(wid);
  208. }
  209. $(document).ready(function () {
  210. load();
  211. laydate.skin("blue");
  212. laydate({
  213. elem: "#starttime",
  214. event: "focus",
  215. });
  216. laydate({
  217. elem: "#endtime",
  218. event: "focus",
  219. });
  220. });
  221. //关闭录音弹出
  222. $(".gbly").click(function () {
  223. $(".lyxz").removeClass("cx");
  224. $("audio")[0].pause();
  225. });
  226. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  227. $(".success").removeClass("success"); //去除之前选中的行的,选中样式
  228. $(ele).addClass("success"); //添加当前选中的 success样式用于区别
  229. });
  230. //获取查询信息
  231. function load() {
  232. //坐席
  233. var usercodeID = "";
  234. var usercode_ = $("#ZX").val(); //坐席
  235. if (usercode_ != null) {
  236. $(usercode_).each(function (i, n) {
  237. var obj1 = "";
  238. obj1 = n + ",";
  239. usercodeID += obj1;
  240. });
  241. } else {
  242. usercodeID = "";
  243. }
  244. // 调度员
  245. var ddusercodeID = "";
  246. var ddusercode_ = $("#yardman").val(); //坐席
  247. if (ddusercode_ != null) {
  248. $(ddusercode_).each(function (i, n) {
  249. var obj2 = "";
  250. obj2 = n + ",";
  251. ddusercodeID += obj2;
  252. });
  253. } else {
  254. ddusercodeID = "";
  255. }
  256. //先销毁表格
  257. $("#orderlist").bootstrapTable("destroy");
  258. //初始化表格,动态从服务器加载数据
  259. $("#orderlist").bootstrapTable({
  260. method: "get", //使用get请求到服务器获取数据
  261. url: huayi.config.callcenter_url + "WorkOrder/GetLDDealList", //获取数据的Servlet地址
  262. contentType: "application/x-www-form-urlencoded",
  263. striped: true, //表格显示条纹
  264. pagination: true, //启动分页
  265. pageSize: 10, //每页显示的记录数
  266. pageNumber: 1, //当前第几页
  267. pageList: [10, 20, 50, 100], //记录数可选列表
  268. search: false, //是否启用查询
  269. showColumns: false, //显示下拉框勾选要显示的列
  270. showRefresh: false, //显示刷新按钮
  271. sidePagination: "server", //表示服务端请求
  272. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  273. //设置为limit可以获取limit, offset, search, sort, order
  274. queryParamsType: "undefined",
  275. queryParams: function queryParams(params) {
  276. //设置查询参数
  277. var param = {
  278. page: params.pageNumber,
  279. pagesize: params.pageSize,
  280. workid: $("#wids").val(),
  281. state: $("#state").val(), //=工单状态
  282. type: $("#type").val(), //=工单类型
  283. bigtype: $("#bigtype").val(), //=大类别
  284. smalltype: $("#smalltype").val(), //=小类别
  285. key: $("#key").val(), //=关键字
  286. tel: $("#tel").val(), //=客户电话
  287. name: $("#name").val(), //=客户名称
  288. usercode: usercodeID, //=坐席工号
  289. ddusercode: ddusercodeID,
  290. keyid: $("#keyid").val(), //=关键词id
  291. source: $("#source").val(), //=来源&
  292. starttime: $("#starttime").val(), //=开始时间
  293. endtime: $("#endtime").val(), //=结束时间
  294. deptid: $("#PID").val(),
  295. type: $("#type").val(),
  296. tab: 0, //待处理
  297. sourcearea: $("#sourceAreas").val(), //区域
  298. jianhang: 1, // 多媒体
  299. token: $.cookie("token"),
  300. };
  301. return param;
  302. },
  303. onLoadSuccess: function (data) {
  304. //加载成功时执行
  305. // layer.msg("加载成功");
  306. //console.log(data);
  307. },
  308. onLoadError: function () {
  309. //加载失败时执行
  310. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  311. },
  312. });
  313. }
  314. //状态
  315. function States(val, row) {
  316. var html = "";
  317. switch (val + "") {
  318. case "0":
  319. html = "新工单";
  320. if (row.F_IsReturn == 1) {
  321. html = "新工单(回退)";
  322. }
  323. break;
  324. case "1":
  325. html = "待交办";
  326. break;
  327. case "2":
  328. html = '<span style="color:#FF0000;">待查收</span>';
  329. break;
  330. break;
  331. case "3":
  332. html = "退回审核中";
  333. break;
  334. case "4":
  335. html = "办理中";
  336. break;
  337. case "5":
  338. html = "延时审核";
  339. break;
  340. case "6":
  341. html = "已办理";
  342. break;
  343. case "7":
  344. html = "已回访";
  345. break;
  346. case "8":
  347. html = "重办中";
  348. break;
  349. case "9":
  350. html = "已结案";
  351. break;
  352. case "11":
  353. html = "重办待交办";
  354. break;
  355. }
  356. return html;
  357. }
  358. //时限
  359. function OverTime(val, row) {
  360. if (val == 1) {
  361. return (
  362. '<div class="" style="cursor: pointer;">' +
  363. '<span class="Greens">' +
  364. row.GapTime +
  365. "</span>" +
  366. "</div>"
  367. );
  368. } else if (val == 2) {
  369. return (
  370. '<div class="" style="cursor: pointer;">' +
  371. '<span class="Yellows">' +
  372. row.GapTime +
  373. "</span>" +
  374. "</div>"
  375. );
  376. } else if (val == 3) {
  377. return (
  378. '<div class="" style="cursor: pointer;">' +
  379. '<span class="Reds">' +
  380. row.GapTime +
  381. "</span>" +
  382. "</div>"
  383. );
  384. }
  385. }
  386. //办理时限
  387. function BanTime(val) {
  388. if (val) {
  389. var time = val.substring(0, val.indexOf(" "));
  390. return (
  391. '<div class="" style="cursor: pointer;">' +
  392. "<span>" +
  393. time +
  394. "</span>" +
  395. "</div>"
  396. );
  397. }
  398. }
  399. //音频
  400. function setCode(val) {
  401. if (val) {
  402. return (
  403. '<div class="imgs" style="cursor: pointer;">' +
  404. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  405. val +
  406. '" />' +
  407. "</div>"
  408. );
  409. } else {
  410. return "";
  411. }
  412. }
  413. function GetCont(val) {
  414. if (val) {
  415. var str = "<div ";
  416. if (val.length > 10) {
  417. str = str + ' title="' + val + '" ';
  418. val = val.substr(0, 10) + "...";
  419. }
  420. return str + ">" + val + "</div>";
  421. } else {
  422. return "";
  423. }
  424. }
  425. //编号
  426. function serialNumber(val, row, index) {
  427. return index + 1;
  428. }
  429. //操作
  430. function Dispose(val, row) {
  431. var Rows = row.Buttons;
  432. // alert(row.F_WorkOrderId);
  433. var WorkOrderId = row.F_WorkOrderId;
  434. var html = '';
  435. // if (row.F_WorkState == '1') { html += '<a class="xg" onclick="redeploy(' + WorkOrderId + ')">转派&nbsp</a>'; }
  436. for (var i = 0; i < Rows.length; i++) {
  437. if (Rows[i].key != 21) {
  438. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  439. if (html1) {
  440. html1 = html1.replace("data", val);
  441. }
  442. html += html1;
  443. }
  444. }
  445. // html += '<a class="xg" onclick="withdraw(\'' + row.F_WorkOrderId + '\')" title="撤回">撤回</a>'
  446. return html;
  447. }
  448. //转派
  449. function redeploy(WorkOrderId) {
  450. layer.open({
  451. type: 2,
  452. content: "../CommonHtml/zhuanpai.html?wid=" + WorkOrderId, //iframe的url,no代表不显示滚动条
  453. title: "转派",
  454. area: ["85%", "80%"], //宽高
  455. });
  456. }
  457. //编辑
  458. function bj(str) {
  459. layer.open({
  460. type: 2,
  461. content: "../CommonHtml/AddAppealDCL.html?wid=" + str + "&workType=jb", //iframe的url,no代表不显示滚动条
  462. title: "编辑工单",
  463. area: ["95%", "95%"], //宽高
  464. });
  465. }
  466. //删除
  467. function move(str) {
  468. layer.confirm(
  469. "确定删除工单?", {
  470. btn: ["是", "否"], //按钮
  471. },
  472. function () {
  473. $.post(
  474. huayi.config.callcenter_url +
  475. "WorkOrder/DelWorkOrder", {
  476. ids: str,
  477. token: $.cookie("token"),
  478. },
  479. function (result) {
  480. result = JSON.parse(result);
  481. if (result.state.toLowerCase() == "success") {
  482. layer.msg("删除成功");
  483. load();
  484. }
  485. }
  486. );
  487. }
  488. );
  489. }
  490. ////删除
  491. function withdraw(str) {
  492. layer.confirm(
  493. "确定撤回?", {
  494. btn: ["是", "否"], //按钮
  495. },
  496. function () {
  497. $.post(
  498. huayi.config.callcenter_url +
  499. "WorkOrder/WithdrawDWorkOrder", {
  500. workorderid: str,
  501. token: $.cookie("token"),
  502. },
  503. function (result) {
  504. result = JSON.parse(result);
  505. if (result.state.toLowerCase() == "success") {
  506. layer.msg("撤回成功");
  507. load();
  508. }
  509. }
  510. );
  511. }
  512. );
  513. }
  514. //提交
  515. function tj(str) {
  516. layer.confirm(
  517. "确定要提交工单么?", {
  518. btn: ["确定", "取消"], //按钮
  519. },
  520. function () {
  521. //请求后台数据
  522. /*发送请求*/
  523. $.post(
  524. huayi.config.callcenter_url +
  525. "WorkOrder/SubmitWorkOrder", {
  526. ids: str,
  527. token: $.cookie("token"),
  528. },
  529. function (result) {
  530. result = JSON.parse(result);
  531. if (result.state.toLowerCase() == "success") {
  532. layer.msg("提交成功");
  533. load();
  534. }
  535. }
  536. );
  537. }
  538. );
  539. }
  540. //交办
  541. function jb(str) {
  542. layer.open({
  543. type: 2,
  544. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  545. title: "工单交办",
  546. area: ["87%", "80%"], //宽高
  547. });
  548. }
  549. //领导批示
  550. function lader(str) {
  551. layer.open({
  552. type: 2,
  553. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  554. title: "领导批示",
  555. area: ["60%", "80%"], //宽高
  556. });
  557. }
  558. //市长批示
  559. function city(str) {
  560. layer.open({
  561. type: 2,
  562. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  563. title: "领导批示",
  564. area: ["60%", "80%"], //宽高
  565. });
  566. }
  567. //办理
  568. function bl(str) {
  569. layer.open({
  570. type: 2,
  571. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  572. title: "办理工单",
  573. area: ["60%", "80%"], //宽高
  574. });
  575. }
  576. //督办
  577. function Supervision(str) {
  578. layer.open({
  579. type: 2,
  580. content: "../CommonHtml/Supervision_.html?wid=" +
  581. str +
  582. "&type=1", //iframe的url,no代表不显示滚动条
  583. title: "督办",
  584. area: ["60%", "80%"], //宽高
  585. });
  586. }
  587. //督查
  588. function Supervision_(str) {
  589. layer.open({
  590. type: 2,
  591. content: "../CommonHtml/Supervision_.html?wid=" +
  592. str +
  593. "&type=2", //iframe的url,no代表不显示滚动条
  594. title: "监察",
  595. area: ["60%", "80%"], //宽高
  596. });
  597. }
  598. //强制结案
  599. function StrongLawsuit(str) {
  600. layer.open({
  601. type: 2,
  602. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  603. title: "强制结案",
  604. area: ["60%", "80%"], //宽高
  605. });
  606. }
  607. //回退BackDtail
  608. function BackDtail(str) {
  609. layer.open({
  610. type: 2,
  611. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  612. title: "工单回退",
  613. area: ["60%", "80%"], //宽高
  614. });
  615. }
  616. //查收
  617. function cs(str) {
  618. layer.confirm(
  619. "确定要查收?", {
  620. btn: ["是", "否"], //按钮
  621. },
  622. function () {
  623. $.post(
  624. huayi.config.callcenter_url +
  625. "WorkOrder/ReceiveWorkOrder", {
  626. workorderid: str,
  627. token: $.cookie("token"),
  628. },
  629. function (result) {
  630. result = JSON.parse(result);
  631. if (result.state.toLowerCase() == "success") {
  632. layer.msg("查收成功");
  633. load();
  634. }
  635. }
  636. );
  637. }
  638. );
  639. }
  640. //收回
  641. function sh(str) {
  642. layer.confirm(
  643. "确定要回收?", {
  644. btn: ["是", "否"], //按钮
  645. },
  646. function () {
  647. $.post(
  648. huayi.config.callcenter_url +
  649. "WorkOrder/TakeBackWorkOrder", {
  650. workorderid: str,
  651. token: $.cookie("token"),
  652. },
  653. function (result) {
  654. result = JSON.parse(result);
  655. if (result.state.toLowerCase() == "success") {
  656. layer.msg("回收");
  657. load();
  658. }
  659. }
  660. );
  661. }
  662. );
  663. }
  664. //强制回收
  665. function recycles() {
  666. layer.confirm("确定要强制退回吗?", {
  667. btn: ["是", "否"], //按钮
  668. });
  669. }
  670. //退回申请
  671. function th(str) {
  672. layer.open({
  673. type: 2,
  674. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  675. title: "申请退回工单",
  676. area: ["60%", "80%"], //宽高
  677. });
  678. }
  679. //审核退回申请
  680. function shth(str) {
  681. layer.open({
  682. type: 2,
  683. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  684. title: "审核退回申请",
  685. area: ["60%", "80%"], //宽高
  686. });
  687. }
  688. //办理
  689. // function th(str) {
  690. // layer.open({
  691. // type: 2,
  692. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  693. // title: '办理工单',
  694. // area: ['35%', '30%'], //宽高
  695. // });
  696. // }
  697. //申请延时
  698. function ys(str) {
  699. layer.open({
  700. type: 2,
  701. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  702. title: "申请延时",
  703. area: ["60%", "80%"], //宽高
  704. });
  705. }
  706. //审核申请延时
  707. function shys(str) {
  708. layer.open({
  709. type: 2,
  710. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  711. title: "审核延时申请",
  712. area: ["60%", "80%"], //宽高
  713. });
  714. }
  715. //诉求回访
  716. function hf(str) {
  717. layer.open({
  718. type: 2,
  719. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  720. title: "工单回访",
  721. area: ["60%", "80%"], //宽高
  722. });
  723. }
  724. //重办工单
  725. function cb(str) {
  726. layer.open({
  727. type: 2,
  728. content: "../CommonHtml/AddAppealDCL.html?wid=" + str + "&workType=cb", //iframe的url,no代表不显示滚动条
  729. // content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  730. title: "重办工单",
  731. area: ["90%", "90%"], //宽高
  732. });
  733. }
  734. //结案
  735. function Lawsuit(str) {
  736. layer.open({
  737. type: 2,
  738. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  739. title: "诉求单结案",
  740. area: ["60%", "80%"], //宽高
  741. });
  742. }
  743. //驳回重办
  744. function bhcb(str) {
  745. //回退BackDtail
  746. layer.open({
  747. type: 2,
  748. content: "../CommonHtml/rejectionCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  749. title: "驳回重办",
  750. area: ["60%", "80%"], //宽高
  751. });
  752. }
  753. $(".Appeal").click(function () {
  754. layer.open({
  755. type: 2,
  756. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  757. title: "新增诉求",
  758. area: ["85%", "80%"], //宽高
  759. });
  760. });
  761. //上传文件
  762. function upload() {
  763. if (document.getElementById("upFile").files.length > 0) {
  764. var formData = new FormData();
  765. formData.append(
  766. "upFile",
  767. document.getElementById("upFile").files[0]
  768. );
  769. formData.append("token", $.cookie("token"));
  770. $.ajax({
  771. url: huayi.config.callcenter_url +
  772. "/WorkOrder/UploadFile",
  773. type: "POST",
  774. data: formData,
  775. /**
  776. *必须false才会自动加上正确的Content-Type
  777. */
  778. contentType: false,
  779. /**
  780. * 必须false才会避开jQuery对 formdata 的默认处理
  781. * XMLHttpRequest会对 formdata 进行正确的处理
  782. */
  783. processData: false,
  784. success: function (result) {
  785. document.getElementById(
  786. "upFile"
  787. ).outerHTML = document.getElementById(
  788. "upFile"
  789. ).outerHTML;
  790. $("#upFile").change(function () {
  791. upload();
  792. });
  793. var r = $.parseJSON(result);
  794. if (r.state.toLowerCase() == "success") {
  795. $(".fjnr").text(r.data);
  796. $("#scfj").show();
  797. }
  798. },
  799. });
  800. } else {
  801. layer.confirm("请上传文件!", {
  802. btn: ["确定"],
  803. });
  804. }
  805. }
  806. //来源
  807. function LY(obj) {
  808. obj.empty();
  809. obj.append(
  810. '<option selected="selected" value="">请选择</option>'
  811. );
  812. $.getJSON(
  813. huayi.config.callcenter_url +
  814. "Dictionary/GetDicValueListById", {
  815. token: $.cookie("token"),
  816. id: 1,
  817. },
  818. function (data) {
  819. if (data.state.toLowerCase() == "success") {
  820. var content = data.data;
  821. $(content).each(function (i, n) {
  822. $(
  823. "<option value='" +
  824. n.F_ValueId +
  825. "'>" +
  826. n.F_Value +
  827. "</option>"
  828. ).appendTo(obj);
  829. });
  830. }
  831. }
  832. );
  833. }
  834. //类别
  835. function LB(obj) {
  836. obj.empty();
  837. obj.append(
  838. '<option selected="selected" value="">请选择</option>'
  839. );
  840. $.getJSON(
  841. huayi.config.callcenter_url +
  842. "Dictionary/GetDicValueListById", {
  843. token: $.cookie("token"),
  844. id: 2,
  845. },
  846. function (data) {
  847. if (data.state.toLowerCase() == "success") {
  848. var content = data.data;
  849. $(content).each(function (i, n) {
  850. $(
  851. "<option value='" +
  852. n.F_ValueId +
  853. "'>" +
  854. n.F_Value +
  855. "</option>"
  856. ).appendTo(obj);
  857. });
  858. }
  859. }
  860. );
  861. }
  862. // 主题
  863. function ZT(obj) {
  864. obj.empty();
  865. obj.append(
  866. '<option selected="selected" value="">请选择</option>'
  867. );
  868. $.getJSON(
  869. huayi.config.callcenter_url +
  870. "Dictionary/GetDicValueListById", {
  871. token: $.cookie("token"),
  872. id: 3,
  873. },
  874. function (data) {
  875. if (data.state.toLowerCase() == "success") {
  876. var content = data.data;
  877. $(content).each(function (i, n) {
  878. $(
  879. "<option value='" +
  880. n.F_ValueId +
  881. "'>" +
  882. n.F_Value +
  883. "</option>"
  884. ).appendTo(obj);
  885. });
  886. }
  887. }
  888. );
  889. }
  890. function tree() {
  891. $.get(
  892. huayi.config.callcenter_url + "Department/GetDeptList", {
  893. token: $.cookie("token"),
  894. // "pid": pid
  895. },
  896. function (result) {
  897. result = $.parseJSON(result);
  898. $.fn.zTree.init(
  899. $("#addTreeDemo"),
  900. setting1,
  901. result.data
  902. ); //实例化树形图
  903. }
  904. );
  905. }
  906. var setting1 = {
  907. data: {
  908. key: {
  909. name: "F_DeptName",
  910. },
  911. simpleData: {
  912. enable: true,
  913. idKey: "F_DeptId",
  914. pIdKey: "F_PartentId",
  915. rootPId: 0,
  916. },
  917. },
  918. callback: {
  919. onClick: zTreeOnClick,
  920. },
  921. };
  922. function zTreeOnClick(event, treeId, treeNode) {
  923. if (treeNode.level >= 1) {
  924. $(".inps").val(treeNode.F_DeptName);
  925. $("#PID").val(treeNode.F_DeptId);
  926. $("#Dpment").val(treeNode.F_DeptName);
  927. $(".Cleans").show();
  928. }
  929. }
  930. $(".exportFile").click(function () {
  931. var usercode_ = $("#ZX").val(); //坐席
  932. if (usercode_ != null) {
  933. $(usercode_).each(function (i, n) {
  934. var obj1 = "";
  935. obj1 = n + ",";
  936. usercodeID += obj1;
  937. });
  938. } else {
  939. usercodeID = "";
  940. }
  941. // 调度员
  942. var ddusercodeID = "";
  943. var ddusercode_ = $("#yardman").val(); //坐席
  944. if (ddusercode_ != null) {
  945. $(ddusercode_).each(function (i, n) {
  946. var obj2 = "";
  947. obj2 = n + ",";
  948. ddusercodeID += obj2;
  949. });
  950. } else {
  951. ddusercodeID = "";
  952. }
  953. var workid = $("#wids").val()
  954. var key = $("#key").val() //=关键字
  955. var tel = $("#tel").val() //=客户电话
  956. var name = $("#name").val() //=客户名称
  957. var usercode = usercodeID //=坐席工号
  958. var ddusercode = ddusercodeID
  959. var source = $("#source").val() //=来源&
  960. var starttime = $("#starttime").val() //=开始时间
  961. var endtime = $("#endtime").val() //=结束时间
  962. var deptid = $("#PID").val()
  963. var type = $("#type").val() //=工单类型
  964. var bigtype = $("#bigtype").val()
  965. var smalltype = $("#smalltype").val() //=小类别
  966. var sourcearea = $("#sourceAreas").val() //区域
  967. var state = $("#state").val() == undefined ? "" : $("#state").val() //=工单状态
  968. var tab = 0;
  969. var keyid = $("#keyid").val() //=关键词id
  970. var url = huayi.config.callcenter_url + "WorkOrder/GetLDDealList?token=" + $.cookie("token");
  971. url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" + key +
  972. "&tel=" +
  973. tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
  974. source +
  975. "&starttime=" + starttime + "&endtime=" + endtime + "&deptid=" + deptid + "&sourcearea=" +
  976. sourcearea +
  977. "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&keyid=" + keyid + "&jianhang=1" +
  978. "&isdc=1";
  979. window.location.href = url;
  980. })
  981. </script>
  982. </body>
  983. </html>