duhongyu
/
AnYang_UI


			
				
					
						
						
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							<!DOCTYPE html>
<html>

<head>
    <meta charset="UTF-8" />
    <title>工单查询</title>
    <script src="../Script/Common/huayi.load.js"></script>
    <script src="../Script/Common/huayi.config.js"></script>
    <link rel="stylesheet" href="../css/bootstrap-select.css" />
    <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
    <link rel="stylesheet" href="../css/init.css" />
    <link rel="stylesheet" href="../js/layui/css/layui.css">
    <link rel="stylesheet" href="../js/layui/css/layui.css">
    <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
</head>

<body class="gray-bg">
    <div class="wrapper wrapper-content animated fadeInRight">
        <div class="daoHang clearfix">
            <div class="dhLeft">
                <sapn>
                    <i class="syIcon"></i>位置：
                    <a href="javaScript:;" id="ReIndex">首页</a>&gt;
                    <a href="javaScript:;">工单处理</a>&gt;
                    <a href="" class="nowPosition">查询工单</a>
                </sapn>
            </div>
            <div class="dhRight">
                <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
            </div>
        </div>
        <div style="padding: 10px" class="tj_content clearFix">
            <div style="padding: 10px" class="tj_content clearFix">
                <div>
                    <span>【搜索信息】</span>
                    <div class="box_content">
                        <table id="sqzx" style="width: 100%" border="0" cellspacing="0" cellpadding="0">
                            <tr>
                                <th>工单来源：</th>
                                <td>
                                    <select class="form-control" id="source"></select>
                                </td>
                                <th>来电号码：</th>
                                <td>
                                    <input type="text" id="tel" class="form-control" placeholder="请输入来电号码" />
                                </td>
                                <th>来电时间：</th>
                                <td colspan="3">
                                    <input id="starttime" class="photo x-color laydate-icon" type="text"
                                        autocomplete="off" style="height: 35px;" />-<input id="endtime"
                                        class="photo x-color laydate-icon" type="text" autocomplete="off"
                                        style="height: 35px;" />
                                </td>
                            </tr>
                            <tr>
                                <th>事项编号：</th>
                                <td>
                                    <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
                                </td>
                                <th><span class="nameJustified">来电人：</span></th>
                                <td>
                                    <input type="text" id="name" class="form-control" autocomplete="off" />
                                </td>
                                <th>办理时间：</th>
                                <td colspan="3">
                                    <input id="dealstarttime" class="photo x-color laydate-icon" type="text"
                                        autocomplete="off" style="height: 35px;" />-<input id="dealstrendtime"
                                        class="photo x-color laydate-icon" type="text" autocomplete="off"
                                        style="height: 35px;" />
                                </td>
                            </tr>
                            <tr>
                                <th>工单标题：</th>
                                <td>
                                    <input type="text" placeholder="输入工单标题" id="workOrderTitle" class="form-control" />
                                </td>
                                <th>受话坐席：</th>
                                <td>
                                    <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
                                        data-live-search="true">
                                        <option value="">请选择坐席</option>
                                    </select>
                                </td>
                                <th>反映区域：</th>
                                <td>
                                    <select class="form-control Min-width" id="sourceAreas"></select>
                                </td>
                                <td></td>
                                <td></td>
                            </tr>
                            <tr>
                                <th>来电内容：</th>
                                <td>
                                    <input type="text" placeholder="输入来电内容" id="workOrderContent"
                                        class="form-control" />
                                </td>
                                <th><span class="nameJustified">审核员：</span></th>
                                <td>
                                    <select id="yardman" name="select" class="selectpicker show-tick form-control"
                                        multiple data-live-search="true">
                                        <option value="">
                                            请选择调度员
                                        </option>
                                    </select>
                                </td>
                                <th>处理类型：</th>
                                <td>
                                    <select class="form-control Min-width" id="dealtype">
                                        <option value="">请选择</option>
                                        <option value="0">网络转派</option>
                                        <option value="1">当即办理</option>
                                        <option value="2">三方通话</option>
                                    </select>
                                </td>
                            </tr>
                            <tr>
                                <th>办理结果：</th>
                                <td>
                                    <input type="text" placeholder="输入办理结果" id="workOrderProcessingResult"
                                        class="form-control" />
                                </td>
                                <th>工单状态：</th>
                                <td>
                                    <select name="" id="state" class="form-control">
                                        <option selected="selected" value="">
                                            请选择
                                        </option>
                                        <option value="0">新工单</option>
                                        <option value="1">待交办</option>
                                        <!-- <option value="10">待审核</option> -->
                                        <option value="2">待查收</option>
                                        <option value="3">
                                            退回审核中
                                        </option>
                                        <option value="4">办理中</option>
                                        <option value="5">
                                            延时审核中
                                        </option>
                                        <option value="6">已办理</option>
                                        <!-- <option value="7">已回访</option> -->
                                        <option value="11">
                                            重办待交办
                                        </option>
                                        <option value="13">重办驳回</option>
                                        <option value="8">重办中</option>
                                        <option value="9">已结案</option>
                                    </select>
                                </td>
                                <th>来电类型：</th>
                                <td>
                                    <select class="form-control Min-width" id="type"></select>
                                    <botton class="btns Seach">搜索</botton>
                                </td>
                            </tr>
                            <tr>
                                <th>承办单位：</th>
                                <td style="position: relative">
                                    <div class="inpBox">
                                        <input type="text" class="inps" onkeyup="darptSearch()" />
                                        <i class="Cleans fa fa-close"></i>
                                        <i class="xl xl_one"></i>
                                        <div class="addTree xlAdd">
                                            <ul id="addTreeDemo" class="ztree"></ul>
                                        </div>
                                    </div>
                                    <div class="selDpart1">
                                        <ul id="sponsor"></ul>
                                    </div>
                                </td>
                                <th>反映类别：</th>
                                <td class="reflectCategory-wrapper">
                                    <input type="text" id="reflectCategory" class="form-control" autocomplete="off" />
                                    <i class="CleansReactionCategory fa fa-close"></i>
                                    <input type="hidden" id="keyid" />
                                    <div class="reflectCategoryList-wrapper">
                                        <ul id="reflectCategoryList">
                                        </ul>
                                    </div>
                                </td>
                                <th>是否公开：</th>
                                <td>
                                    <select id="isopen" class="form-control Min-width" name="select">
                                        <option value="">
                                            请选择是否公开
                                        </option>
                                        <option value="0">
                                            未公开
                                        </option>
                                        <option value="1">
                                            已公开
                                        </option>
                                    </select>
                                    <botton class="btns Export">导出</botton>
                                </td>
                            </tr>
                            <tr>
                                <th>三方通话：</th>
                                <td>
                                    <select id="threeWayCall" class="form-control" name="select">
                                        <option value="">
                                            请选择是否三方通话
                                        </option>
                                        <option value="1">
                                            是
                                        </option>
                                        <option value="0">
                                            否
                                        </option>
                                    </select>
                                </td>
                                <th>分管领导：</th>
                                <td>
                                    <select id="leaderCharge" class="form-control" name="select">
                                        <option value="">
                                            请选择
                                        </option>
                                        <option value="省长">
                                            省长
                                        </option>
                                        <option value="市长">
                                            市长
                                        </option>
                                    </select>
                                </td>
                                <th>查询类型：</th>
                                <td>
                                    <select id="islike" class="form-control Min-width" name="select">
                                        <option value="1">
                                            模糊查询
                                        </option>
                                        <option value="0">
                                            精确查询
                                        </option>
                                    </select>
                                </td>
                            </tr>
                            <tr>
                                <th>电话类别：</th>
                                <td>
                                    <select class="form-control" id="phonetype">
                                        <option value="">请选择</option>
                                    </select>
                                </td>
                            </tr>
                        </table>
                    </div>
                </div>
                <div>
                    <div style="width: 100%; padding: 10px">
                        <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
                            data-pagination="true">
                            <thead>
                                <tr>
                                    <th data-formatter="serialNumber" data-align="center">
                                        序号
                                    </th>
                                    <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
                                        工单单号
                                    </th>
                                    <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
                                        诉求标题
                                    </th>
                                    <th data-field="DeptName" data-align="center">
                                        承办单位
                                    </th>
                                    <!-- <th data-field="OtherDeptName" data-align="center">
                                        协办单位
                                    </th> -->
                                    <th data-field="UserName" data-align="center">
                                        受理人
                                    </th>
                                    <th data-field="F_WorkState" data-align="center" data-formatter="States">
                                        办理状态
                                    </th>
                                    <th data-field="OverState" data-formatter="OverTime" data-align="center">
                                        时限
                                    </th>
                                    <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
                                        办理时限
                                    </th>
                                    <th data-field="FilePath" data-formatter="setCode" data-align="center">
                                        录音
                                    </th>
                                    <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
                                        操作
                                    </th>
                                </tr>
                            </thead>
                            <tbody class="list"></tbody>
                        </table>z
                    </div>
                </div>
            </div>
        </div>

        <!--下载框-->
        <div class="t-shade lyxz">
            <div class="shade_k">
                <div class="shade_title">
                    <span>录音播放与下载<srong class="cknum"></srong></span>
                    <span class="setwin gbly"><a>x</a></span>
                </div>
                <div class="shade_content">
                    <div class="Ly_box audiojs"></div>
                </div>
            </div>
        </div>
        <input type="hidden" id="PID" />
        <input type="hidden" id="Dpment" />
    </div>
    <script src="../js/layui/layui.js"></script>
    <script src="../js/layui/layui.js"></script>
    <script src="../js/bootstrap-select.js"></script>
    <script src="../css/laydate/laydate.js"></script>
    <script src="../My97DatePicker/WdatePicker.js"></script>
    <script src="../js/zTree/jquery.ztree.core.js"></script>
    <script src="../js/search/screen.js"></script>
    <script src="../js/WorkOrder/WorkOrderList.js"></script>

    <script>
        $(document).ready(function () {
            var wid = helper.request.queryString("wid");
            if (wid) {
                $("#tel").val(wid);
                load();
            }
            laydate.skin('blue');
            laydate({
                elem: '#starttime',
                event: 'focus',
                istime: true,
                format: 'YYYY-MM-DD hh:mm:ss'
            });
            laydate({
                elem: '#endtime',
                event: 'focus',
                istime: true,
                format: 'YYYY-MM-DD hh:mm:ss'
            });
            laydate({
                elem: '#dealstarttime',
                event: 'focus',
                istime: true,
                format: 'YYYY-MM-DD hh:mm:ss'
            });
            laydate({
                elem: '#dealstrendtime',
                event: 'focus',
                istime: true,
                format: 'YYYY-MM-DD hh:mm:ss'
            });
            getPhoneType($("#phonetype"));
            load();
        });
        //关闭录音弹出
        $(".gbly").click(function () {
            $(".lyxz").removeClass("cx");
            $("audio")[0].pause();
        });
        $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
            $(".success").removeClass("success"); //去除之前选中的行的，选中样式
            $(ele).addClass("success"); //添加当前选中的 success样式用于区别
        });
        //获取查询信息
        function load() {
            //坐席
            var usercodeID = "";
            var usercode_ = $("#ZX").val(); //坐席
            if (usercode_ != null) {
                $(usercode_).each(function (i, n) {
                    var obj1 = "";
                    obj1 = n + ",";
                    usercodeID += obj1;
                });
            } else {
                usercodeID = "";
            }

            //      	调度员
            var ddusercodeID = "";
            var ddusercode_ = $("#yardman").val(); //坐席
            if (ddusercode_ != null) {
                $(ddusercode_).each(function (i, n) {
                    var obj2 = "";
                    obj2 = n + ",";
                    ddusercodeID += obj2;
                });
            } else {
                ddusercodeID = "";
            }

            //三方通话
            var threeWayCall;
            if ($("#dealtype").val() === "2") {
                threeWayCall = 1
            } else {
                threeWayCall = 0
            }

            //先销毁表格
            $("#orderlist").bootstrapTable("destroy");
            //初始化表格,动态从服务器加载数据
            $("#orderlist").bootstrapTable({
                method: "get", //使用get请求到服务器获取数据
                url: huayi.config.callcenter_url + "WorkOrder/GetList", //获取数据的Servlet地址
                contentType: "application/x-www-form-urlencoded",
                striped: true, //表格显示条纹
                pagination: true, //启动分页
                pageSize: 10, //每页显示的记录数
                pageNumber: 1, //当前第几页
                pageList: [10, 20, 50, 100], //记录数可选列表
                search: false, //是否启用查询
                showColumns: false, //显示下拉框勾选要显示的列
                showRefresh: false, //显示刷新按钮
                sidePagination: "server", //表示服务端请求
                //设置为undefined可以获取pageNumber，pageSize，searchText，sortName，sortOrder
                //设置为limit可以获取limit, offset, search, sort, order
                queryParamsType: "undefined",
                queryParams: function queryParams(params) {
                    //设置查询参数
                    //alert(params.pageNumber)
                    var param = {
                        page: params.pageNumber,
                        pagesize: params.pageSize,
                        workid: $("#wids").val().replace(/\s+/g, ""),
                        state: $("#state").val(), //=工单状态
                        type: $("#type").val(), //=工单类型
                        //bigtype: $("#bigtype").val(), //=大类别
                        //smalltype: $("#smalltype").val(), //=小类别
                        key: $("#key").val(), //=关键字
                        tel: $("#tel").val().replace(/\s+/g, ""), //=客户电话
                        name: $("#name").val().replace(/\s+/g, ""), //=客户名称
                        usercode: usercodeID, //=坐席工号
                        ddusercode: ddusercodeID,
                        keyid: $("#keyid").val(), //=关键词id
                        source: $("#source").val(), //=来源&
                        starttime: $("#starttime").val(), //=开始时间
                        endtime: $("#endtime").val(), //=结束时间
                        deptid: $("#PID").val(),
                        type: $("#type").val(),
                        dealtype: $("#dealtype").val(),
                        business: threeWayCall,
                        sourcearea: $("#sourceAreas").val(), // 区域
                        ComTitle: $("#workOrderTitle").val().replace(/\s+/g, ""), // 工单标题
                        ComContent: $("#workOrderContent").val().replace(/\s+/g, ""), // 工单内容
                        Result: $("#workOrderProcessingResult").val().replace(/\s+/g, ""), // 办理结果
                        dealstarttime: $("#dealstarttime").val(), //办理开始时间
                        dealstrendtime: $("#dealstrendtime").val(), //办理结束时间
                        isopen: $("#isopen").val(), // 是否公开
                        business: $("#threeWayCall").val(), // 三方通话
                        splituser: $("#leaderCharge").val(), // 分管领导
                        islike: $("#islike").val(), // 查询类型
                        incomingcall: $("#phonetype").val(), // 电话类别
                        jianhang: 0, // 多媒体
                        phoneType: 1, //其他电话来电
                        token: $.cookie("token"),
                    };
                    return param;
                },
                onLoadSuccess: function (data) {
                    //加载成功时执行
                    //						layer.msg("加载成功");
                    //console.log(data);
                },
                onLoadError: function () {
                    //加载失败时执行
                    //layer.msg("加载数据失败", { time: 1500, icon: 2 });
                },
            });
        }

        //状态
        function States(val, row) {
            var html = "";
            switch (val + "") {
                case "0":
                    html = "新工单";
                    if (row.F_IsReturn == 1) {
                        html = "新工单（回退）";
                    }
                    break;
                case "1":
                    html = "待交办";
                    break;
                case "2":
                    html = '<span style="color:#FF0000;">待查收</span>';
                    break;
                case "3":
                    html = "退回审核中";
                    break;
                case "4":
                    html = "办理中";
                    break;
                case "5":
                    html = "延时审核";
                    break;
                case "6":
                    if (row.F_IsProtect === 2 || row.F_IsProtect === 3) {
                        html = "已办未果"
                    } else {
                        html = "已办理";
                    }
                    break;
                case "7":
                    html = "已回访";
                    break;
                case "8":
                    html = "重办中";
                    break;
                case "9":
                    html = "已结案";
                    break;
                case "10":
                    html = "待审核";
                    break;
                case "11":
                    html = "重办待交办";
                    break;
                    //              case '12':
                    //                  html = '待审核';
                    //                  break;
                case "13":
                    html = "重办驳回";
                    break;
            }
            return html;
        }
        //音频
        function setCode(val) {
            if (val) {
                return (
                    '<div class="imgs" style="cursor: pointer;">' +
                    '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
                    val +
                    '" />' +
                    "</div>"
                );
            } else {
                return "";
            }
        }

        //编号
        function serialNumber(val, row, index) {
            return index + 1;
        }

        function GetCont(val) {
            if (val) {
                var str = "<div ";
                if (val.length > 10) {
                    str = str + ' title="' + val + '" ';
                    val = val.substr(0, 10) + "...";
                }
                return str + ">" + val + "</div>";
            } else {
                return "";
            }
        }
        //操作
        function Dispose(val, row) {
            var Rows = row.Buttons;
            var html = "";
            for (var i = 0; i < Rows.length; i++) {
                var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
                if (html1) {
                    html1 = html1.replace("data", val);
                    html1 = html1.replace("isProtect", row.F_IsProtect);
                    html1 = html1.replace("row", row.F_MainDeptId);
                }
                html += html1;
            }
            return html;
        }

        //查看详情
        function ckxq(str) {
            layer.open({
                type: 2,
                //              content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url，no代表不显示滚动条
                content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url，no代表不显示滚动条
                title: "工单详情",
                area: ["100%", "100%"], //宽高
            });
        }
        //时限
        function OverTime(val, row) {
            if (val == 1) {
                return (
                    '<div class="" style="cursor: pointer;">' +
                    '<span class="Greens">' +
                    row.GapTime +
                    "</span>" +
                    "</div>"
                );
            } else if (val == 2) {
                return (
                    '<div class="" style="cursor: pointer;">' +
                    '<span class="Yellows">' +
                    row.GapTime +
                    "</span>" +
                    "</div>"
                );
            } else if (val == 3) {
                return (
                    '<div class="" style="cursor: pointer;">' +
                    '<span class="Reds">' +
                    row.GapTime +
                    "</span>" +
                    "</div>"
                );
            }
        }
        //办理时限
        function BanTime(val) {
            if (val) {
                var time = val.substring(0, val.indexOf(" "));
                return (
                    '<div class="" style="cursor: pointer;">' +
                    "<span>" +
                    time +
                    "</span>" +
                    "</div>"
                );
            }
        }
        //派单
        function pd(str) {
            layer.open({
                type: 2,
                content: "../CommonHtml/handle.html?wid=" + str, //iframe的url，no代表不显示滚动条
                title: "办理工单",
                area: ["87%", "80%"], //宽高
            });
        }
        //处理审核
        function auditdeal(str) {
            layer.open({
                type: 2,
                content: "../CommonHtml/processing_audit.html?wid=" + str, //iframe的url，no代表不显示滚动条
                title: "处理审核",
                area: ["80%", "80%"], //宽高
            });
        }
        //编辑
        function bj(str) {
            layer.open({
                type: 2,
                content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url，no代表不显示滚动条
                title: "编辑工单",
                area: ["96%", "80%"], //宽高
            });
        }
        //删除
        function move(str) {
            layer.confirm(
                "确定删除工单？", {
                    btn: ["是", "否"], //按钮
                },
                function () {
                    $.post(
                        huayi.config.callcenter_url +
                        "WorkOrder/DelWorkOrder", {
                            ids: str,
                            token: $.cookie("token"),
                        },
                        function (result) {
                            result = JSON.parse(result);
                            if (result.state.toLowerCase() == "success") {
                                debugger;
                                layer.msg("删除成功");
                                $("#orderlist").bootstrapTable("refresh");
                            }
                        }
                    );
                }
            );
        }

        //提交
        function tj(str) {
            layer.confirm(
                "确定要提交工单么？", {
                    btn: ["确定", "取消"], //按钮
                },
                function () {
                    //请求后台数据
                    /*发送请求*/
                    $.post(
                        huayi.config.callcenter_url +
                        "WorkOrder/SubmitWorkOrder", {
                            ids: str,
                            token: $.cookie("token"),
                        },
                        function (result) {
                            result = JSON.parse(result);
                            if (result.state.toLowerCase() == "success") {
                                layer.msg("提交成功");
                                $("#orderlist").bootstrapTable("refresh");
                                //load();
                            }
                        }
                    );
                }
            );
        }
        //交办
        function jb(str) {
            layer.open({
                type: 2,
                content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url，no代表不显示滚动条
                title: "工单交办",
                area: ["87%", "80%"], //宽高
            });
        }
        //领导批示
        function lader(str) {
            layer.open({
                type: 2,
                content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url，no代表不显示滚动条
                title: "领导批示",
                area: ["60%", "80%"], //宽高
            });
        }
        //市长批示
        function city(str) {
            layer.open({
                type: 2,
                content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url，no代表不显示滚动条
                title: "市长批示",
                area: ["60%", "80%"], //宽高
            });
        }
        //办理
        function bl(str, isProtect) {
            layer.open({
                type: 2,
                content: "../CommonHtml/banli.html?wid=" +
                    str +
                    "&isProtect=" +
                    isProtect, //iframe的url，no代表不显示滚动条
                title: "办理工单",
                area: ["60%", "80%"], //宽高
            });
        }
        //督办
        function Supervision(str) {
            layer.open({
                type: 2,
                content: "../CommonHtml/Supervision_.html?wid=" +
                    str +
                    "&type=1", //iframe的url，no代表不显示滚动条
                title: "督办",
                area: ["60%", "80%"], //宽高
            });
        }

        //督查
        function Supervision_(str) {
            layer.open({
                type: 2,
                content: "../CommonHtml/Supervision_.html?wid=" +
                    str +
                    "&type=2", //iframe的url，no代表不显示滚动条
                title: "监察",
                area: ["60%", "80%"], //宽高
            });
        }
        //审核
        function audit(str) {
            layer.open({
                type: 2,
                content: "../CommonHtml/AuditDatil.html?wid=" + str, //iframe的url，no代表不显示滚动条
                title: "审核",
                area: ["60%", "80%"], //宽高
            });
        }

        //转督办
        function zdb(str, row) {
            layer.open({
                type: 2,
                content: "../CommonHtml/superTrunl.html?wid=" +
                    str +
                    "&depId=" +
                    row, //iframe的url，no代表不显示滚动条
                title: "督办工单",
                area: ["60%", "80%"], //宽高
            });
        }
        //不督办
        function ndb(str) {
            layer.confirm(
                "确定督办吗？", {
                    btn: ["是", "否"], //按钮
                },
                function () {
                    $.post(
                        huayi.config.callcenter_url +
                        "WorkOrder/RemindWorkOrder", {
                            workorderid: str,
                            type: 1,
                            state: 2,
                            token: $.cookie("token"),
                        },
                        function (result) {
                            result = JSON.parse(result);
                            if (result.state.toLowerCase() == "success") {
                                layer.msg("操作成功");
                                //load();
                                $("#orderlist").bootstrapTable("refresh");
                            }
                        }
                    );
                }
            );
        }
        //强制结案
        function StrongLawsuit(str) {
            layer.open({
                type: 2,
                content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url，no代表不显示滚动条
                title: "强制结案",
                area: ["60%", "80%"], //宽高
            });
        }
        //回退BackDtail
        function BackDtail(str) {
            layer.open({
                type: 2,
                content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url，no代表不显示滚动条
                title: "工单督办",
                area: ["60%", "80%"], //宽高
            });
        }
        //查收
        function cs(str) {
            layer.confirm(
                "确定要查收？", {
                    btn: ["是", "否"], //按钮
                },
                function () {
                    $.post(
                        huayi.config.callcenter_url +
                        "WorkOrder/ReceiveWorkOrder", {
                            workorderid: str,
                            token: $.cookie("token"),
                        },
                        function (result) {
                            result = JSON.parse(result);
                            if (result.state.toLowerCase() == "success") {
                                layer.msg("查收成功");
                                //load();
                                $("#orderlist").bootstrapTable("refresh");
                            }
                        }
                    );
                }
            );
        }
        //收回
        function sh(str) {
            layer.confirm(
                "确定要回收？", {
                    btn: ["是", "否"], //按钮
                },
                function () {
                    $.post(
                        huayi.config.callcenter_url +
                        "WorkOrder/TakeBackWorkOrder", {
                            workorderid: str,
                            token: $.cookie("token"),
                        },
                        function (result) {
                            result = JSON.parse(result);
                            if (result.state.toLowerCase() == "success") {
                                layer.msg("回收");
                                //load();
                                $("#orderlist").bootstrapTable("refresh");
                            }
                        }
                    );
                }
            );
        }
        //强制回收
        function recycles() {
            layer.confirm("确定要强制退回吗？", {
                btn: ["是", "否"], //按钮
            });
        }

        //审核退回申请
        function shth(str) {
            layer.open({
                type: 2,
                content: "../CommonHtml/shth.html?wid=" + str, //iframe的url，no代表不显示滚动条
                title: "审核退回申请",
                area: ["60%", "80%"], //宽高
            });
        }

        //申请延时
        function ys(str) {
            layer.open({
                type: 2,
                content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url，no代表不显示滚动条
                title: "申请延时",
                area: ["60%", "80%"], //宽高
            });
        }
        //审核申请延时
        function shys(str) {
            layer.open({
                type: 2,
                content: "../CommonHtml/shTime.html?wid=" + str, //iframe的url，no代表不显示滚动条
                title: "审核延时申请",
                area: ["60%", "80%"], //宽高
            });
        }
        //审核
        function hf(str) {
            layer.open({
                type: 2,
                content: "../CommonHtml/Back.html?wid=" + str, //iframe的url，no代表不显示滚动条
                title: "工单审核",
                area: ["60%", "80%"], //宽高
            });
        }
        //重办工单
        function cb(str) {
            layer.open({
                type: 2,
                content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url，no代表不显示滚动条
                title: "重办工单",
                area: ["60%", "80%"], //宽高
            });
        }
        //提交重办
        function bhcb(str) {
            //回退BackDtail
            layer.open({
                type: 2,
                content: "../CommonHtml/rejectionCB.html?wid=" + str, //iframe的url，no代表不显示滚动条
                title: "驳回重办",
                area: ["60%", "80%"], //宽高
            });
        }
        //提交重办
        function tjcb(str) {
            layer.open({
                type: 2,
                content: "../CommonHtml/reasonCB.html?wid=" + str, //iframe的url，no代表不显示滚动条
                title: "提交重办",
                area: ["50%", "40%"], //宽高
            });
            //      	 layer.confirm('确认提交重办吗？', {
            //              btn: ['是', '否'] //按钮
            //          }, function () {
            //              $.post(huayi.config.callcenter_url + 'WorkOrder/SubReloadWorkOrder', {
            //					ids: str,
            //					"token": $.cookie("token")
            //				}, function(result) {
            //					result = JSON.parse(result);
            //					if(result.state.toLowerCase() == "success") {
            //						layer.msg("操作成功");
            //						//load();
            //						$("#orderlist").bootstrapTable('refresh');
            //					}
            //				})
            //          });
        }
        //结案
        function Lawsuit(str) {
            layer.open({
                type: 2,
                content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url，no代表不显示滚动条
                title: "诉求单结案",
                area: ["60%", "80%"], //宽高
            });
        }
        //退回
        function returnRedo(str) {
            layer.open({
                type: 2,
                content: "../CommonHtml/returnRedo.html?wid=" + str, //iframe的url，no代表不显示滚动条
                title: "退回",
                area: ["50%", "40%"], //宽高
            });
        }
        //退回
        function returnAuditor(str) {
            layer.open({
                type: 2,
                content: "../CommonHtml/returnAuditor.html?wid=" + str, //iframe的url，no代表不显示滚动条
                title: "退回",
                area: ["50%", "40%"], //宽高
            });
        }
        //修改
        function editProcessingResult(str) {
            layer.open({
                type: 2,
                content: "../CommonHtml/editProcessingResult.html?wid=" + str, //iframe的url，no代表不显示滚动条
                title: "修改",
                area: ["50%", "50%"], //宽高
            });
        }
        //上传文件
        function upload() {
            if (document.getElementById("upFile").files.length > 0) {
                var formData = new FormData();
                formData.append(
                    "upFile",
                    document.getElementById("upFile").files[0]
                );
                formData.append("token", $.cookie("token"));
                $.ajax({
                    url: huayi.config.callcenter_url +
                        "/WorkOrder/UploadFile",
                    type: "POST",
                    data: formData,
                    /**
                     *必须false才会自动加上正确的Content-Type
                     */
                    contentType: false,
                    /**
                     * 必须false才会避开jQuery对 formdata 的默认处理
                     * XMLHttpRequest会对 formdata 进行正确的处理
                     */
                    processData: false,
                    success: function (result) {
                        document.getElementById(
                            "upFile"
                        ).outerHTML = document.getElementById(
                            "upFile"
                        ).outerHTML;
                        $("#upFile").change(function () {
                            upload();
                        });
                        var r = $.parseJSON(result);
                        if (r.state.toLowerCase() == "success") {
                            $(".fjnr").text(r.data);
                            $("#scfj").show();
                        }
                    },
                });
            } else {
                layer.confirm("请上传文件！", {
                    btn: ["确定"],
                });
            }
        }
        //来源
        function LY(obj) {
            obj.empty();
            obj.append(
                '<option selected="selected" value="">请选择</option>'
            );
            $.getJSON(
                huayi.config.callcenter_url +
                "Dictionary/GetDicValueListById", {
                    token: $.cookie("token"),
                    id: 1,
                },
                function (data) {
                    if (data.state.toLowerCase() == "success") {
                        var content = data.data;
                        $(content).each(function (i, n) {
                            $(
                                "<option value='" +
                                n.F_ValueId +
                                "'>" +
                                n.F_Value +
                                "</option>"
                            ).appendTo(obj);
                        });
                    }
                }
            );
        }
        //类别
        function LB(obj) {
            obj.empty();
            obj.append(
                '<option selected="selected" value="">请选择</option>'
            );
            $.getJSON(
                huayi.config.callcenter_url +
                "Dictionary/GetDicValueListById", {
                    token: $.cookie("token"),
                    id: 2,
                },
                function (data) {
                    if (data.state.toLowerCase() == "success") {
                        var content = data.data;
                        $(content).each(function (i, n) {
                            $(
                                "<option value='" +
                                n.F_ValueId +
                                "'>" +
                                n.F_Value +
                                "</option>"
                            ).appendTo(obj);
                        });
                    }
                }
            );
        }
        //		主题
        function ZT(obj) {
            obj.empty();
            obj.append(
                '<option selected="selected" value="">请选择</option>'
            );
            $.getJSON(
                huayi.config.callcenter_url +
                "Dictionary/GetDicValueListById", {
                    token: $.cookie("token"),
                    id: 3,
                },
                function (data) {
                    if (data.state.toLowerCase() == "success") {
                        var content = data.data;
                        $(content).each(function (i, n) {
                            $(
                                "<option value='" +
                                n.F_ValueId +
                                "'>" +
                                n.F_Value +
                                "</option>"
                            ).appendTo(obj);
                        });
                    }
                }
            );
        }

        function tree() {
            $.get(
                huayi.config.callcenter_url + "Department/GetDeptList", {
                    token: $.cookie("token"),
                    //		"pid": pid
                },
                function (result) {
                    result = $.parseJSON(result);
                    $.fn.zTree.init(
                        $("#addTreeDemo"),
                        setting1,
                        result.data
                    ); //实例化树形图
                }
            );
        }
        var setting1 = {
            data: {
                key: {
                    name: "F_DeptName",
                },
                simpleData: {
                    enable: true,
                    idKey: "F_DeptId",
                    pIdKey: "F_PartentId",
                    rootPId: 0,
                },
            },
            callback: {
                onClick: zTreeOnClick,
            },
        };

        function zTreeOnClick(event, treeId, treeNode) {
            if (treeNode.level >= 1) {
                $(".inps").val(treeNode.F_DeptName);
                $("#PID").val(treeNode.F_DeptId);
                $("#Dpment").val(treeNode.F_DeptId);
                $(".Cleans").show();
            }
        }

        function Close() {
            $(".lyxz").removeClass("cx");
            if ($("audio").length > 0) {
                $("audio")[0].pause();
            }
        }
        //电话类别
        function getPhoneType(obj) {
            obj.empty();
            $("<option value=''>请选择</option>").appendTo(obj);
            $.ajax({
                type: "get",
                url: huayi.config.callcenter_url + "Dictionary/GetDicValueListById",
                dataType: "json",
                async: true,
                data: {
                    "token": $.cookie("token"),
                    id: 2498,
                },
                success: function (data) {
                    if (data.state.toLowerCase() == "success") {
                        var content = data.data;
                        $(content).each(function (i, n) {
                            $("<option value='" + n.F_Value + "'>" + n.F_Remark + "</option>")
                                .appendTo(obj);
                        })
                    }
                }
            });
        }
    </script>
</body>

</html>