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index.js 92KB

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  1. var isFirstShowTopMsg = true;
  2. $(document).ready(function() {
  3. if($.cookie("token") == null) {
  4. window.location.href = "index.html";
  5. }
  6. // getnew();
  7. domainPrompt();
  8. // $("#con_startTime").val(helper.DateFormat.getNowDate()+" 00:00:00")
  9. // $("#con_endTime").val(helper.DateFormat.getNowDate()+" 23:59:59")
  10. // $("#old_startTime").val(helper.DateFormat.getNowDate()+" 00:00:00")
  11. // $("#old_endTime").val(helper.DateFormat.getNowDate()+" 23:59:59")
  12. // 历史工单
  13. loadOld();
  14. // 一键转接
  15. getkeyTransferData();
  16. // 来电弹屏
  17. laydate.skin("blue");
  18. laydate({
  19. elem: "#old_startTime",
  20. event: "focus",
  21. });
  22. laydate({
  23. elem: "#old_endTime",
  24. event: "focus",
  25. });
  26. laydate({
  27. elem: "#con_startTime",
  28. event: "focus",
  29. });
  30. laydate({
  31. elem: "#con_endTime",
  32. event: "focus",
  33. });
  34. laydate({
  35. elem: '#comprehensiveContentStarttime',
  36. event: 'focus',
  37. istime: true,
  38. format: 'YYYY-MM-DD hh:mm:ss'
  39. });
  40. laydate({
  41. elem: '#comprehensiveContentEndtime',
  42. event: 'focus',
  43. istime: true,
  44. format: 'YYYY-MM-DD hh:mm:ss'
  45. });
  46. //获取消息
  47. getTopMsgs();
  48. //获取电话类别
  49. getPhoneType($("#phonetype"));
  50. //弹屏右侧切换效果
  51. // $(".ldtp-cr ul.ld-service li").click(function () {
  52. // $(this).addClass("cr-click").siblings().removeClass("cr-click");
  53. // loadOld();
  54. // });
  55. //最大化 最小化效果
  56. //最小化
  57. $(".minClosed").click(function() {
  58. $(".ldtp-con").removeClass("fadeInDown");
  59. $(".ldtp-con").addClass("fadeOutUp");
  60. $(".ldtp-con").css("display", "none");
  61. $(".maxOpen").show();
  62. $(".maxOpen").addClass("fadeInDown");
  63. });
  64. //最大化
  65. $(".maxOpen").click(function() {
  66. //触发来电类型第一个 点击;测试用
  67. $(".ldtp-con").removeClass("fadeOutUp");
  68. $(".ldtp-con").addClass("fadeInDown");
  69. $(".ldtp-con").css("display", "block");
  70. $(".maxOpen").hide();
  71. $(".maxOpen").removeClass("fadeInDown");
  72. $(".maxOpen").addClass("fadeInDown");
  73. $(".first").removeClass("first");
  74. $(".ldtp-con").addClass("first");
  75. });
  76. //关闭弹框
  77. $(".Bacha").click(function() {
  78. //清除来电类型样式
  79. $("#dicValueList li").find("label").removeClass("checkedDept");
  80. $(".ldtp-con").removeClass("fadeInDown");
  81. $(".ldtp-con").addClass("fadeOutUp");
  82. $(".ldtp-con").css("display", "none");
  83. $(".repoConte").hide();
  84. $(".comprehensiveContent").hide();
  85. Clean();
  86. $("#phonetype").val('12345')
  87. $("#phonetype1").hide()
  88. $("#phonetype2").hide()
  89. $(".SayBusy").addClass("active");
  90. $(".SayFree").removeClass("active");
  91. $(".zxzt").removeClass("br").removeClass("by").addClass("bl");
  92. $(".hwzt").text("空闲");
  93. $("#isml").val(0);
  94. SetStateCookie(0);
  95. obj.Type = "SayFree";
  96. Send();
  97. });
  98. //顶部小头像
  99. var little_pic = $(".head-pic .hp-box img").attr("src");
  100. $(".maxOpen li .photo img").attr("src", little_pic);
  101. //点击左侧菜单来电弹屏显示
  102. $(".tantan").click(function() {
  103. $(".maxOpen").trigger("click");
  104. $(".head-pic .lahei .la-before").show();
  105. $(".head-pic .lahei .la-after").hide();
  106. });
  107. //点击挂断
  108. $(".head-pic .td-call .take").click(function() {
  109. //obj.Type = "DropCall";
  110. obj.Type = "TurnIvr";
  111. obj.AgentID = $.cookie("zx_user");
  112. obj.AgentExten = $.cookie("extno");
  113. obj.IvrName = "MYD";
  114. obj.IvrPos = "1";
  115. Send();
  116. });
  117. //点击拉黑事件
  118. $(".head-pic .lahei .la-before").click(function() {
  119. if(!$(".hidTel").val()) {
  120. layer.confirm("来电号码为空!", {
  121. btn: ["确定"],
  122. });
  123. return;
  124. }
  125. $("#time-word").val("");
  126. $(".ldtp-con .hei-list").show();
  127. });
  128. //拉黑输入框事件
  129. $(".hei-list .bacha").click(function() {
  130. $(".ldtp-con .hei-list").hide();
  131. $("#time-word").val("");
  132. });
  133. var reg = /^\+?[1-9][0-9]*$/;
  134. $("#bc").click(function() {
  135. var n = $("#time-word").val();
  136. var val = $("input[name='time']:checked").val();
  137. if(n) {
  138. if(!reg.test(n)) {
  139. layer.confirm("请输入整数时间!", {
  140. btn: ["确定"],
  141. });
  142. return;
  143. }
  144. } else {
  145. if(val == "4") {
  146. n = 0;
  147. } else {
  148. layer.confirm("请输入整数时间!", {
  149. btn: ["确定"],
  150. });
  151. return;
  152. }
  153. }
  154. $.post(
  155. huayi.config.callcenter_url + "CallInScreen/AddBlack", {
  156. tel: $(".hidTel").val(),
  157. num: n,
  158. type: val,
  159. token: $.cookie("token"),
  160. },
  161. function(result) {
  162. result = $.parseJSON(result);
  163. if(result.state.toLowerCase() == "success") {
  164. layer.msg("拉入黑名单成功");
  165. $(".la-time .lhtime").text(getNowFormatDate());
  166. $(".la-shichang .blackTime").html(result.data);
  167. $(".ldtp-con .hei-list").hide();
  168. $(".head-pic .lahei .la-before").hide();
  169. $(".head-pic .lahei .la-after").show();
  170. $(".head-pic .lahei .retur").show();
  171. }
  172. }
  173. );
  174. });
  175. $(".la-after").click(function() {
  176. if(!$(".hidTel").val()) {
  177. layer.confirm("来电号码为空!", {
  178. btn: ["确定"],
  179. });
  180. return;
  181. }
  182. $("#time-word").val("");
  183. $(".ldtp-con .hei-list").show();
  184. $(".ldtp-con .hei-list").removeClass("bounceOutUp");
  185. $(".ldtp-con .hei-list").addClass("bounceIn");
  186. });
  187. $(".head-pic .lahei .retur").click(function() {
  188. $.getJSON(
  189. huayi.config.callcenter_url + "CallInScreen/DelBlack", {
  190. tel: $(".hidTel").val(),
  191. token: $.cookie("token"),
  192. },
  193. function(result) {
  194. if(result.state.toLowerCase() == "success") {
  195. layer.msg("取消黑名单成功");
  196. $(".head-pic .lahei .retur").hide();
  197. $(".head-pic .lahei .la-after").hide();
  198. $(".head-pic .lahei .la-before").show();
  199. }
  200. }
  201. );
  202. });
  203. if(
  204. /mobile/i.test(navigator.userAgent) ||
  205. /android/i.test(navigator.userAgent)
  206. ) {
  207. $(".title-box").hide();
  208. }
  209. obj.AgentExten = $.cookie("extno");
  210. if(obj.AgentExten == undefined) {
  211. $(".Gnumbox").hide();
  212. }
  213. $(".Gnum").text(obj.AgentExten);
  214. $.getJSON(
  215. huayi.config.callcenter_url + "UserAccount/GetNowUser", {
  216. token: $.cookie("token"),
  217. },
  218. function(result) {
  219. if(result.state.toLowerCase() == "success") {
  220. $.cookie("code", result.data.role.F_RoleCode);
  221. $.cookie("userCode", result.data.user.F_UserCode);
  222. $.cookie("userNameLogin", result.data.user.F_UserName);
  223. $.cookie("seartGroupID", result.data.user.F_SeartGroupID);
  224. $.cookie('userMobile', result.data.user.F_Mobile);
  225. //$.cookie("seartGroupID", "1");
  226. $("#RoleCode").val(result.data.user.F_RoleCode);
  227. $("#GroupCode").val(result.data.user.F_GroupCode);
  228. $(".username").text(result.data.user.F_UserName);
  229. $(".chat_username").text(result.data.user.F_UserCode);
  230. $(".user_code").text(result.data.user.F_UserCode);
  231. $(".group").text(result.data.user.F_SeartGroup);
  232. //if (result.data.role) {
  233. // $(".rolename").text(result.data.role.F_RoleName);
  234. //}
  235. $(".deptname").text(result.data.user.depname);
  236. $(".yhtx").attr(
  237. "src",
  238. huayi.config.callcenter_url.substr(
  239. 0,
  240. huayi.config.callcenter_url.length - 1
  241. ) + result.data.user.F_See
  242. );
  243. obj.AgentID = result.data.user.F_UserCode;
  244. //obj.AgentExten = result.data.user.F_WorkNumber;
  245. $(".mgh").val(result.data.user.F_UserCode);
  246. $(".mn").val(result.data.user.F_UserName);
  247. $(".settingCompany").val(result.data.user.F_Company);
  248. $(".settingDepartment").val(result.data.user.F_Department);
  249. $(".settingPost").val(result.data.user.F_Post);
  250. $(".settingMobile").val(result.data.user.F_Mobile);
  251. $(".settingTelephone").val(result.data.user.F_Telephone);
  252. if(result.data.user.F_SeatFlag) {
  253. Connect();
  254. if($.cookie("code") == "spdbzy") {
  255. //layer.open({
  256. //type: 2,
  257. //content: "./calloutNew/videoCall.html", //iframe的url,no代表不显示滚动条
  258. //title: "视频通话窗口",
  259. //shade: 0,
  260. //offset: "rb",
  261. //area: ["22%", "65%"], //宽高
  262. //});
  263. }else{
  264. connectVoice(1); //创建连接
  265. }
  266. //if($.cookie("code") != "spdbzy") {
  267. //connectVoice(1); //创建连接
  268. //}
  269. //CreateWebSockets();
  270. //$(".open_chat").show();
  271. //heartbeat = setInterval(function() {
  272. // Heart()
  273. //}, 60000);
  274. $("#top-search").show();
  275. $(".phoneBZ").show();
  276. $(".zts").show();
  277. obj.AgentGroup = $.cookie("seartGroupID");
  278. if($("#RoleCode").val() == "DBHWY") {
  279. // obj.AgentGroup = "1";
  280. $(".db_show").show();
  281. $(".hw_show").hide();
  282. } else if($("#RoleCode").val() == "ZJZY") {
  283. // obj.AgentGroup = "2";
  284. $(".db_show").show();
  285. $(".hw_show").hide();
  286. } else {
  287. // obj.AgentGroup = "364";
  288. $(".db_show").hide();
  289. $(".hw_show").show();
  290. }
  291. }
  292. if($("#RoleCode").val() != "EJWLDW") {
  293. $(".dclgd").eq(0).show();
  294. $(".cqgd").eq(0).show();
  295. //rightUp();
  296. //setInterval(rightUp, 60000);
  297. }
  298. if(result.data.role.F_RoleId == "6") {
  299. CreateWebSockets();
  300. $(".open_chat").show();
  301. }
  302. // if (result.data.role.F_IsEject == 1) {
  303. // $.getJSON(
  304. // huayi.config.callcenter_url +
  305. // "Index/GetNoDealOrderCounts",
  306. // {
  307. // token: $.cookie("token"),
  308. // },
  309. // function (result) {
  310. // if (result.data.lists.length != 0) {
  311. // // 弹框函数调用
  312. // login_DK();
  313. // }
  314. // }
  315. // );
  316. // }
  317. var roleCode = result.data.role.F_RoleCode
  318. // 反映类别
  319. getReactionCategory(roleCode);
  320. // 多媒体信息
  321. multimediaPrompt(roleCode);
  322. // 供暖专员不能添加工单
  323. if(roleCode === "GNZY") {
  324. $(".orderForm").hide();
  325. }
  326. }
  327. }
  328. );
  329. // getWhetherEditInformation();
  330. $.ajaxSettings.async = false;
  331. $.getJSON(
  332. huayi.config.callcenter_url + "Index/GetMenu", {
  333. token: $.cookie("token"),
  334. },
  335. function(result) {
  336. $.ajaxSettings.async = true;
  337. if(result.state.toLowerCase() == "success") {
  338. $(result.data).each(function(i, n) {
  339. var html =
  340. '<li><a href="#" dataid=' +
  341. n.F_FunctionId +
  342. // '><i class="fa iconfont">&#xe614;</i><span class="nav-label">' +
  343. '><i class="fa iconfont">' +
  344. n.F_ImgUrl +
  345. '</i><span class="nav-label">' +
  346. n.F_FunctionName +
  347. '</span><span class="fa arrow"></span></a>';
  348. html += '<ul class="nav nav-second-level">';
  349. $(n.item).each(function(j, m) {
  350. if(m.item.length > 0) {
  351. html +=
  352. '<li><a class="" dataid=' +
  353. m.F_FunctionId +
  354. ' href="#">' +
  355. m.F_FunctionName +
  356. '<span class="' +
  357. m.F_FunctionCode +
  358. '"></span><span class="fa arrow"></span></a>'
  359. html += '<ul class="nav nav-third-level">';
  360. $(m.item).each(function(k, l) {
  361. html +=
  362. '<li><a class="J_menuItem" dataid=' +
  363. l.F_FunctionId +
  364. ' href="' +
  365. l.F_OptUrl +
  366. '">' +
  367. l.F_FunctionName +
  368. "</a>" +
  369. '<span class="label label-warning pull-right lblcount ' +
  370. l.F_FunctionCode +
  371. '"></span>' +
  372. "</li>";
  373. });
  374. html += "</li></ul>"
  375. } else {
  376. html +=
  377. '<li><a class="J_menuItem" dataid=' +
  378. m.F_FunctionId +
  379. ' href="' +
  380. m.F_OptUrl +
  381. '">' +
  382. m.F_FunctionName +
  383. "</a>" +
  384. '<span class="label label-warning pull-right lblcount ' +
  385. m.F_FunctionCode +
  386. '"></span>' +
  387. "</li>";
  388. }
  389. });
  390. html += "</ul></li>";
  391. $(html).appendTo($("#side-menu"));
  392. });
  393. $(".J_menuItem").click(function() {
  394. if($(this).text() == "来电弹屏") {
  395. $(".maxOpen").trigger("click");
  396. $(".head-pic .lahei .la-before").show();
  397. $(".head-pic .lahei .la-after").hide();
  398. }
  399. });
  400. }
  401. }
  402. );
  403. document.onclick = function(e) {
  404. $(".keyTransferDiv").hide();
  405. };
  406. $(".hw_through").click(function(e) {
  407. $(".keyTransferDiv").toggle();
  408. e = e || event;
  409. stopFunc(e);
  410. });
  411. function stopFunc(e) {
  412. e.stopPropagation ? e.stopPropagation() : (e.cancelBubble = true);
  413. }
  414. // 一键转接
  415. function throungh() {
  416. var guid = uuid();
  417. obj.Type = "Transfer";
  418. obj.DestinationNumber = "8" + $(".hw_through").attr("index");
  419. obj.Header = "8";
  420. obj.TaskType = "0"; //0:拨号外呼;1:未接来电外呼;2:回访外呼
  421. obj.TaskPhoneID = ""; //回访的电话ID
  422. obj.TaskID = guid; //回访记录编号
  423. Send();
  424. $.ajax({
  425. type: "get",
  426. url: huayi.config.callcenter_url + "Callrecords/UpdateTransferCall",
  427. async: true,
  428. dataType: "json",
  429. data: {
  430. token: $.cookie("token"),
  431. callid: $(".hidCallID").val(),
  432. transfercall: $(".hw_through").attr("index")
  433. },
  434. success: function(result) {
  435. if(result.state.toLowerCase() == "success") {
  436. debugger
  437. }
  438. },
  439. });
  440. }
  441. // 获取转接数据
  442. function getkeyTransferData() {
  443. $(".keyTransferDiv dl").empty();
  444. $.ajax({
  445. type: "get",
  446. url: huayi.config.callcenter_url + "Dictionary/GetDicValueListById",
  447. dataType: "json",
  448. async: false,
  449. data: {
  450. token: $.cookie("token"),
  451. id: 2988,
  452. },
  453. success: function(data) {
  454. if(data.state.toLowerCase() == "success") {
  455. var content = data.data;
  456. $(content).each(function(i, n) {
  457. $("<dt data-number='" + n.F_Remark + "'>" + n.F_Value + "</dt>").appendTo(".keyTransferDiv dl");
  458. });
  459. }
  460. },
  461. });
  462. }
  463. // 转接绑定事件
  464. $(".keyTransferDiv dl").on("click", "dt", function(e) {
  465. $(".hw_through").attr("index", $(this).attr("data-number"))
  466. throungh()
  467. })
  468. //话务相关
  469. $("#top-search li").click(function() {
  470. if($(this).find("i").hasClass("active")) {
  471. if(obj.AgentID) {
  472. var fun = $(this).attr("datafun");
  473. obj.Type = fun;
  474. obj.AgentGroup = $.cookie("seartGroupID");
  475. switch(fun) {
  476. case "Login":
  477. // obj.AgentGroup = "364";
  478. obj.AgentGroup = $.cookie("seartGroupID");
  479. obj.AgentType = "0";
  480. Send();
  481. break; //签入
  482. case "callOutLogin":
  483. obj.AgentGroup = "9999";
  484. obj.AgentType = "0";
  485. obj.Type = "Login";
  486. Send();
  487. break; //外呼签入
  488. case "MakeCall":
  489. $(".hidCallID").val("");
  490. $("#hidwhtype").val(fun);
  491. whtp();
  492. //obj.DestinationNumber = "1012";
  493. break; //外呼
  494. case "Meeting":
  495. $("#hidwhtype").val(fun);
  496. whtp();
  497. //obj.DestinationNumber = "1012";
  498. break; //多方通话
  499. case "Transfer":
  500. $("#hidwhtype").val(fun);
  501. whtp();
  502. //obj.DestinationNumber = "1012";
  503. break; //转移
  504. case "Consult": //协商呼叫
  505. $("#hidwhtype").val(fun);
  506. whtp();
  507. break;
  508. case "ConfirmTransfer": //确认转移
  509. obj.EndParmer = "1";
  510. Send();
  511. break;
  512. case "CancelTransfer": //取消转移
  513. // $("#hidwhtype").val(ConfirmTransfer);
  514. obj.Type = "ConfirmTransfer";
  515. obj.EndParmer = "3";
  516. Send();
  517. break;
  518. case "TurnIvr": //转IVR
  519. obj.IvrName = "TurnIvr";
  520. obj.IvrPos = "1";
  521. Send();
  522. break;
  523. case "MeetingTakeBack": //多方通话回签
  524. obj.Type = "MeetingTakeBack";
  525. Send();
  526. break;
  527. case "satisfactionEvaluation": //多方通话回签
  528. satisfactionEvaluationFun();
  529. break;
  530. case "keyTransfer": // 一键转接
  531. break;
  532. default:
  533. Send();
  534. break;
  535. }
  536. }
  537. }
  538. });
  539. //知识库查询
  540. $(".searIcon").click(function() {
  541. loadZSK();
  542. });
  543. //历史记录查询
  544. $(".searchbtn").click(function() {
  545. loadOld();
  546. });
  547. //新增记录
  548. $(".addjl").click(function() {
  549. $(".addgd").show();
  550. $(".tbold").hide();
  551. });
  552. //关闭外呼弹屏
  553. $(".closes").click(function() {
  554. $(".WH").removeClass("fadeInDown").addClass("fadeOutUp");
  555. $(".WH").addClass("hidens");
  556. });
  557. //外呼呼出
  558. $(".CallOut").click(function(event) {
  559. event.stopPropagation();
  560. if($("#Result").val()) {
  561. $.ajax({
  562. type: "get",
  563. url: huayi.config.callcenter_url + "CallOutOpt/GetCallOutprefix",
  564. async: true,
  565. dataType: "json",
  566. data: {
  567. token: $.cookie("token"),
  568. phone: $("#Result").val(),
  569. },
  570. success: function(result) {
  571. if(result.state.toLowerCase() == "success") {
  572. var guid = uuid();
  573. obj.Type = $("#hidwhtype").val();
  574. obj.DestinationNumber = result.data.phone;
  575. obj.Header = result.data.fix;
  576. obj.TaskType = "0"; //0:拨号外呼;1:未接来电外呼;2:回访外呼
  577. obj.TaskPhoneID = ""; //回访的电话ID
  578. obj.TaskID = guid; //回访记录编号
  579. obj.Callee = $("#Result").val(); //被叫号码
  580. obj.Caller = $.cookie("extno"); //操作人分机号
  581. Send();
  582. $("#Result").val("");
  583. $(".WH").addClass("hidens");
  584. }
  585. },
  586. });
  587. }
  588. });
  589. //外呼弹屏数字键盘样式
  590. $(".Num_ul div")
  591. .mousedown(function() {
  592. $(this).addClass("actives");
  593. $(".img").removeClass("hidens");
  594. })
  595. .mouseup(function() {
  596. $(this).removeClass("actives");
  597. });
  598. //外呼弹屏数字键盘号码输入
  599. $(".Num_ul li div").click(function() {
  600. var rt = $("#Result").val() + "";
  601. if(rt.length < 18) {
  602. rt = rt + $(this).find("a").text();
  603. $("#Result").val(rt);
  604. }
  605. });
  606. //外呼弹屏数字键盘号码截取
  607. $(".img").click(function() {
  608. var Result = $("#Result").val() + "";
  609. Result = Result.substr(0, Result.length - 1);
  610. $("#Result").val(Result);
  611. if(Result.length == 0) {
  612. $(".img").addClass("hidens");
  613. }
  614. });
  615. //外呼电话列表
  616. $(".bg_title li").click(function() {
  617. $(this).addClass("lactive").siblings().removeClass("lactive");
  618. loadWH();
  619. });
  620. $(".ty").click(function() {
  621. loadWH();
  622. });
  623. //创建投诉工单
  624. $(".addt_").click(function() {
  625. Statess = 0;
  626. Adds();
  627. });
  628. //创建投诉工单
  629. $(".addts").click(function() {
  630. Statess = 1;
  631. Adds();
  632. });
  633. $(".mapBJ").click(function() {
  634. $(".mapPos").hide();
  635. $(".mapBJ").hide();
  636. });
  637. $(".reposit").click(function() {
  638. $(".repoConte").toggle();
  639. });
  640. //上传附件
  641. $("#scwj").click(function() {
  642. $("#upFile").trigger("click");
  643. })
  644. $("#upFile").change(function() {
  645. upload();
  646. })
  647. //加载知识库
  648. loadZSK();
  649. //加载左侧导航菜单
  650. //loadMenu();
  651. // 综合菜单
  652. $(".comprehensive").click(function() {
  653. $(".comprehensiveContent").toggle();
  654. });
  655. // 获取坐席
  656. getSeatData($("#comprehensiveContentSerrchSeat"))
  657. // 综合查询
  658. loadComprehensiveList()
  659. // 搜索
  660. $(".comprehensiveContentSerrchBtn").click(function() {
  661. loadComprehensiveList();
  662. })
  663. //客户资料
  664. $(".khzl tbody>tr>td input").attr("readonly", true);
  665. $(".save").hide();
  666. $(".cancel").hide();
  667. $(".edit").click(function() {
  668. $(".save").show();
  669. $(".cancel").show();
  670. $(".edit").hide();
  671. $(".khzl tbody>tr>td input").attr("readonly", false);
  672. $(".khzl tbody>tr>td input").css("border-bottom", "1px solid #b3b3b3");
  673. });
  674. $(".cancel").click(function() {
  675. $(".khzl tbody>tr>td input").attr("readonly", true);
  676. $(".khzl tbody>tr>td input").css("border", "0");
  677. $(".save").hide();
  678. $(".cancel").hide();
  679. $(".edit").show();
  680. });
  681. //保存客户
  682. $(".save").click(function() {
  683. var khid = $("#khid").val();
  684. var khmc = $(".khmc").val();
  685. var tsdh = $(".tsdh").val();
  686. var lxr = $(".lxr").val();
  687. var lxdh = $(".lxdh").val();
  688. var postcode = $(".postcode").val();
  689. var email = $(".email").val();
  690. // if (!khmc) {
  691. // layer.confirm('请输入客户名称!', {
  692. // btn: ['确定']
  693. // });
  694. // return;
  695. // }
  696. $.post(
  697. huayi.config.callcenter_url + "Customer/AddCustomer", {
  698. cid: khid,
  699. name: khmc,
  700. lxr: lxr,
  701. mobile: tsdh,
  702. telphone: lxdh,
  703. postcode: postcode,
  704. email: email,
  705. token: $.cookie("token"),
  706. },
  707. function(result) {
  708. result = $.parseJSON(result);
  709. if(result.state.toLowerCase() == "success") {
  710. $("#khid").val(result.data);
  711. $(".khmc").val(khmc);
  712. $(".tkhmc").text(khmc);
  713. $(".lxdh").val(lxdh);
  714. $(".tsdh").val(tsdh);
  715. $(".ttsdh").text(tsdh);
  716. $(".lxr").val(lxr);
  717. $(".postcode").val(postcode);
  718. $(".email").val(email);
  719. layer.msg("保存成功");
  720. $(".khzl tbody>tr>td input").attr("readonly", true);
  721. $(".khzl tbody>tr>td input").css("border", "0");
  722. $(".save").hide();
  723. $(".cancel").hide();
  724. $(".edit").show();
  725. }
  726. }
  727. );
  728. });
  729. //关闭录音弹出
  730. $(".setwin").click(function() {
  731. $(".t-shade").removeClass("cx");
  732. $("audio")[0].pause();
  733. });
  734. //修改密码开始
  735. $(".shezhi").click(function() {
  736. $(".personal").show();
  737. });
  738. //tab切换
  739. $(".perTab li").click(function() {
  740. $(this).addClass("sel").siblings().removeClass("sel");
  741. var index = $(this).index();
  742. $(".perTab_con").children("div").eq(index).show().siblings().hide();
  743. });
  744. //编辑个人资料
  745. $(".grzl tbody>tr>td input.zhidu").attr("readonly", true);
  746. $(".grbj").click(function() {
  747. $(".grzl tbody>tr>td input.zhidu").attr("readonly", false);
  748. $(".grzl tbody>tr>td input.zhidu").css(
  749. "border-bottom",
  750. "1px solid #b3b3b3"
  751. );
  752. });
  753. //取消编辑
  754. $(".grqx").click(function() {
  755. $(".grzl tbody>tr>td input.zhidu").attr("readonly", true);
  756. $(".grzl tbody>tr>td input.zhidu").css("border-bottom", "none");
  757. });
  758. //关闭按钮
  759. $(".ptr").click(function() {
  760. $(".personal").hide();
  761. });
  762. //修改密码
  763. $(".grbtn").click(function() {
  764. var gh = $(".mgh").val();
  765. var xm = $(".mn").val();
  766. var ymm = $(".spwd").val();
  767. var xmm = $(".npwd").val();
  768. var qmm = $(".epwd").val();
  769. if(xmm !== qmm) {
  770. $(".wrong").show();
  771. $(".npwd").val("");
  772. $(".epwd").val("");
  773. } else if(xmm == "") {
  774. layer.msg("密码不允许为空!");
  775. } else {
  776. $(".wrong").hide();
  777. $(".grzl tbody>tr>td input").attr("readonly", true);
  778. $(".grzl tbody>tr>td input").css("border-bottom", "none");
  779. $.ajax({
  780. type: "post",
  781. url: huayi.config.callcenter_url + "UserAccount/UpdatePwd",
  782. async: true,
  783. dataType: "json",
  784. data: {
  785. token: $.cookie("token"),
  786. usercode: gh,
  787. pwd: $.md5(xmm),
  788. oldpwd: $.md5(ymm),
  789. name: $(".mn").val(),
  790. company: $(".settingCompany").val(),
  791. department: $(".settingDepartment").val(),
  792. post: $(".settingPost").val(),
  793. mobile: $(".settingMobile").val(),
  794. phone: $(".settingTelephone").val(),
  795. code: $(".settingCode").val(),
  796. },
  797. success: function(result) {
  798. if(result.state.toLowerCase() == "success") {
  799. layer.msg("修改成功!");
  800. window.location.href = "login.html";
  801. } else {
  802. $(".grzl tbody>tr>td input.zhidu").attr("readonly", false);
  803. $(".grzl tbody>tr>td input.zhidu").css(
  804. "border-bottom",
  805. "1px solid #b3b3b3"
  806. );
  807. }
  808. },
  809. });
  810. }
  811. });
  812. //获取验证码
  813. function getVerificationCode() {
  814. if($(".settingMobile").val() == "") {
  815. layer.msg("请输入手机号码!");
  816. return;
  817. }
  818. $.ajax({
  819. type: "post",
  820. url: huayi.config.callcenter_url + "UserAccount/SendCode",
  821. async: true,
  822. dataType: "json",
  823. data: {
  824. token: $.cookie("token"),
  825. mobile: $(".settingMobile").val(),
  826. },
  827. success: function(result) {
  828. if(result.state.toLowerCase() == "success") {
  829. layer.msg("获取成功!");
  830. $(".btnVerificationCode").attr("disabled", true);
  831. $(".grzl tbody>tr>td input.zhidu").attr("readonly", false);
  832. $(".verificationCodeTips").show();
  833. setTimeout(function() {
  834. $(".btnVerificationCode").attr("disabled", false);
  835. $(".verificationCodeTips").hide();
  836. }, 60000);
  837. }
  838. },
  839. });
  840. }
  841. $(".btnVerificationCode").click(function() {
  842. $(".grzl tbody>tr>td input.zhidu").attr("readonly", false);
  843. $(".grzl tbody>tr>td input.zhidu").css(
  844. "border-bottom",
  845. "1px solid #b3b3b3"
  846. );
  847. getVerificationCode();
  848. });
  849. //是否需要编辑用户信息
  850. function getWhetherEditInformation() {
  851. $.ajax({
  852. type: "post",
  853. url: huayi.config.callcenter_url + "UserAccount/GetUserModify",
  854. async: true,
  855. dataType: "json",
  856. data: {
  857. token: $.cookie("token"),
  858. usercode: $(".mgh").val(),
  859. },
  860. success: function(result) {
  861. if(result.state.toLowerCase() == "success") {
  862. } else {
  863. $(".personal").show();
  864. $(".ptr").hide();
  865. $(".personalMask").show();
  866. }
  867. },
  868. error: function(result) {},
  869. });
  870. }
  871. //图片裁剪
  872. var o = $(".image-crop > img");
  873. $(o).cropper({
  874. aspectRatio: 1 / 1,
  875. resizable: false,
  876. dragCrop: false,
  877. preview: ".img-preview",
  878. done: function() {},
  879. });
  880. var r = $("#inputImage");
  881. if(window.FileReader) {
  882. r.change(function() {
  883. var e,
  884. i = new FileReader(),
  885. t = this.files;
  886. if(t.length && ((e = t[0]), /^image\/\w+$/.test(e.type))) {
  887. i.readAsDataURL(e);
  888. i.onload = function() {
  889. r.val("");
  890. o.cropper("reset", !0).cropper("replace", this.result);
  891. };
  892. } else {
  893. layer.msg("请选择图片文件");
  894. }
  895. });
  896. $("#setDrag").click(function() {
  897. o.cropper("setDragMode", "crop");
  898. // var img = o.cropper("getDataURL");
  899. var img = o.cropper("getCroppedCanvas").toDataURL("image/png");
  900. $.post(
  901. huayi.config.callcenter_url + "Index/UploadTX64", {
  902. dataurl: encodeURIComponent(img),
  903. token: $.cookie("token"),
  904. },
  905. function(result) {
  906. result = $.parseJSON(result);
  907. if(result.state.toLowerCase() == "success") {
  908. $(".yhtx").attr(
  909. "src",
  910. huayi.config.callcenter_url.substr(
  911. 0,
  912. huayi.config.callcenter_url.length - 1
  913. ) + result.data
  914. );
  915. layer.msg("上传成功");
  916. $(".personal").hide();
  917. }
  918. }
  919. );
  920. });
  921. $("#zoomIn").click(function() {
  922. o.cropper("zoom", 0.1);
  923. });
  924. $("#zoomOut").click(function() {
  925. o.cropper("zoom", -0.1);
  926. });
  927. $("#rotateLeft").click(function() {
  928. o.cropper("rotate", 45);
  929. });
  930. $("#rotateRight").click(function() {
  931. o.cropper("rotate", -45);
  932. });
  933. } else {
  934. r.addClass("hide");
  935. }
  936. $("#zxTable tbody").on("click", "tr", function() {
  937. $(this).addClass("tr_bg");
  938. $(this).siblings().removeClass("tr_bg");
  939. $("#Result").val($(this).attr("fjh"));
  940. });
  941. //工单
  942. //当即办理
  943. //$(".Nows").change(function () {
  944. // $(".Nows_box").toggle();
  945. //});
  946. $('input:radio[name="banli"]').change(function() {
  947. if($(this).val() == "1") {
  948. $(".Nows_box").show();
  949. } else {
  950. $(".Nows_box").hide();
  951. }
  952. });
  953. //区县,主干道、乡镇,路社区村三级联动(目前在来电弹屏中使用)
  954. // helper.getDropList.getLocations($("#sourcearea"));
  955. QY($("#sourcearea"));
  956. // 获取乡镇,默认文峰区
  957. getTownshipVillage($("#township"), 4965);
  958. LB($("#type"));
  959. ZT($("#keys"));
  960. //加载来电类型 默认是 已受理并发送id
  961. GetDicValueList();
  962. $(".right-tab li").click(function() {
  963. messages($(this).index());
  964. });
  965. //全部已读
  966. $(".readed").click(function() {
  967. $.ajax({
  968. type: "get",
  969. url: huayi.config.callcenter_url + "Index/CloseChat",
  970. async: true,
  971. dataType: "json",
  972. data: {
  973. token: $.cookie("token"),
  974. id: 0,
  975. },
  976. success: function(data) {
  977. if(data.total > 0) {
  978. messages();
  979. } else {
  980. layer.msg("设置失败!");
  981. }
  982. },
  983. });
  984. });
  985. //主动发消息
  986. $(".sele_send").click(function() {
  987. layer.open({
  988. type: 2,
  989. content: "replyChat.html", //iframe的url,no代表不显示滚动条
  990. title: "发送消息",
  991. area: ["50%", "60%"], //宽高
  992. });
  993. });
  994. var ru, rd, msgs;
  995. $(".mid").val(0);
  996. var mid = $(".mid").val();
  997. $(".tuBiao").click(function() {
  998. if($(".drm").css("display") == "block") {
  999. $(".drm").css("display", "none");
  1000. } else {
  1001. $(".drm").css("display", "block");
  1002. }
  1003. });
  1004. $("#small-chat").click(function() {
  1005. if($(".small-chat-box").hasClass("active")) {
  1006. rightDown();
  1007. rd = setInterval(rightDown, 60000);
  1008. } else {
  1009. clearInterval(rd);
  1010. }
  1011. });
  1012. //即时通讯 消息总数
  1013. message_total();
  1014. //setInterval(message_total, 5000);
  1015. function message_total() {
  1016. helper.init.isload = 0;
  1017. $.ajax({
  1018. type: "get",
  1019. url: huayi.config.callcenter_url + "Index/GetChatCount",
  1020. async: true,
  1021. dataType: "json",
  1022. data: {
  1023. token: $.cookie("token"),
  1024. top: 50,
  1025. },
  1026. success: function(data) {
  1027. helper.init.isload = 1;
  1028. if(data.total <= 0) {
  1029. $(".chat_count").hide();
  1030. $(".chat").removeClass("come_mess");
  1031. } else {
  1032. $(".chat_count").show();
  1033. $(".chat_count").html(data.total);
  1034. $(".chat").addClass("come_mess");
  1035. }
  1036. },
  1037. });
  1038. }
  1039. $(".chat").click(function() {
  1040. $("#right-sidebar").toggleClass("sidebar-open");
  1041. if($("#right-sidebar").hasClass("sidebar-open")) {
  1042. messages();
  1043. msgs = setInterval(messages, 5000, 0); //未读消息定时刷新
  1044. } else {
  1045. clearInterval(msgs);
  1046. }
  1047. });
  1048. $("#reflectCategory").bind("input propertychange", function() {
  1049. $(".layui-dropdown").hide();
  1050. if($("#reflectCategory").val() == "") {
  1051. $(".reflectCategoryList-wrapper").hide();
  1052. return;
  1053. }
  1054. var debounceGetSearchReactionCategory = debounce(
  1055. getSearchReactionCategory,
  1056. 500
  1057. );
  1058. $(".reflectCategoryList-wrapper").show();
  1059. debounceGetSearchReactionCategory($("#reflectCategory").val());
  1060. });
  1061. $("#reflectCategoryList").on("click", "li", function() {
  1062. $(".reflectCategoryList-wrapper").hide();
  1063. $("#reflectCategory").val($(this).attr("indexName"));
  1064. $("#PID").val($(this).attr("index"));
  1065. });
  1066. // 获取工单数量
  1067. workcount();
  1068. });
  1069. function Adds() {
  1070. var callid = $(".hidCallID").val();
  1071. var value = $(' input[name="banli"]:checked ').val();
  1072. var ispd = $("#automaticDispatch").val() === "1" ? "1" : "0" // 自动派单
  1073. var threeWayCall;
  1074. if($("#threeWayCall").is(":checked")) {
  1075. threeWayCall = 1;
  1076. } else {
  1077. threeWayCall = 0;
  1078. }
  1079. if(!$("#cusphone").val()) {
  1080. layer.msg("请输入来电号码");
  1081. return;
  1082. } else if(!$("#title").val()) {
  1083. layer.msg("请输入标题");
  1084. return;
  1085. } else if(!$("#content").val()) {
  1086. layer.msg("请输入内容");
  1087. return;
  1088. } else if(!$("#PID").val()) {
  1089. layer.msg("请选择反映类别");
  1090. return;
  1091. } else if(value == 1 && !$("#result").val()) {
  1092. layer.msg("请输入直办内容");
  1093. return;
  1094. } else if(!$("#sourcearea").val()) {
  1095. layer.msg("请输入事发区域");
  1096. return;
  1097. }
  1098. $.ajax({
  1099. type: "post",
  1100. url: huayi.config.callcenter_url + "/WorkOrder/AddWorkOrder",
  1101. dataType: "json",
  1102. async: true,
  1103. beforeSend: function() {
  1104. //触发ajax请求开始时执行
  1105. $(".addt_").attr("disabled", true);
  1106. $(".addts").attr("disabled", true);
  1107. $(".addt_").text("提交中...");
  1108. $(".addts").text("提交中...");
  1109. },
  1110. data: {
  1111. bigtype: $("#phonetype2").val(),
  1112. cusname: $("#cusname").val(), //=来电人姓名
  1113. cussex: $("#cussex").val(),
  1114. cusphone: $("#cusphone").val().replace(/\s+/g, ""), //=来电人电话
  1115. email: $("#email").val(),
  1116. zipcode: $("#zipcode").val(),
  1117. conphone: $("#conphone").val(),
  1118. title: $("#title").val(),
  1119. ispd:ispd,
  1120. content: $("#content").val(),
  1121. callid: callid,
  1122. sourcearea: $("#sourcearea").val(), //=事发地域id
  1123. township: $("#township").val(), // 乡镇
  1124. village: $("#village").val(), // 村
  1125. sourceaddress: $("#sourceaddress").val(), //=事发详细地址
  1126. source: $("#sourceSelect").val(), //=来源
  1127. phonetype: $("#phonetype").val(), // 电话类别
  1128. isresult: $(' input[name="banli"]:checked ').val(), //=(0转办1直办)
  1129. result: $("#result").val(),
  1130. longitude: $(".store_Lng").val(),
  1131. latitude: $(".store_Lat").val(),
  1132. keys: $("#PID").val(), //=关键词id(多个用英文逗号,隔开)
  1133. type: $("#type").val(), //=类型
  1134. isprotect: $(' input[name="mj"]:checked ').val(), //=(0普通1保密)
  1135. level: $("#level").val(), //=(1普通2紧急)
  1136. visittype: $("#visittype").val(), // 回访方式
  1137. isbusiness: $("#isbusiness").val(),
  1138. issubmit: Statess, //=(0保存1保存并提交)
  1139. business: threeWayCall,
  1140. file: $("#file").val(), // 办理附件(多个用英文逗号,隔开)
  1141. token: $.cookie("token"),
  1142. },
  1143. success: function(data) {
  1144. if(data.state.toLowerCase() == "success") {
  1145. $(".addt_").attr("disabled", false);
  1146. $(".addts").attr("disabled", false);
  1147. $(".addt_").text("保存");
  1148. $(".addts").text("保存并提交");
  1149. layer.msg("操作成功");
  1150. $("#phonetype1").hide()
  1151. $("#phonetype2").hide()
  1152. $("#phonetype").val('12345')
  1153. Clean();
  1154. } else {
  1155. $(".addt_").attr("disabled", false);
  1156. $(".addts").attr("disabled", false);
  1157. $(".addt_").text("保存");
  1158. $(".addts").text("保存并提交");
  1159. }
  1160. },
  1161. });
  1162. }
  1163. //上传文件
  1164. function upload() {
  1165. var Files = document.getElementById("upFile").files;
  1166. console.log(Files);
  1167. if(Files.length > 0) {
  1168. var formData = new FormData();
  1169. for(var i = 0; i < Files.length; i++) {
  1170. formData.append('file' + i, Files[i]);
  1171. }
  1172. formData.append("token", $.cookie("token"));
  1173. var typeName = Files[0].name.split('.')[Files[0].name.split('.').length - 1];
  1174. if(typeName == "png" || typeName == 'jpg' || typeName == 'mp4' || typeName == 'avi' || typeName ==
  1175. 'wmv' || typeName == 'mp3' || typeName == 'pdf' || typeName == 'doc' || typeName == 'docx' ||
  1176. typeName == 'xls' || typeName == 'xlsx') {
  1177. $.ajax({
  1178. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  1179. type: "POST",
  1180. data: formData,
  1181. /**
  1182. *必须false才会自动加上正确的Content-Type
  1183. */
  1184. contentType: false,
  1185. /**
  1186. * 必须false才会避开jQuery对 formdata 的默认处理
  1187. * XMLHttpRequest会对 formdata 进行正确的处理
  1188. */
  1189. processData: false,
  1190. success: function(result) {
  1191. document.getElementById("upFile").outerHTML = document.getElementById("upFile")
  1192. .outerHTML;
  1193. $("#upFile").change(function() {
  1194. upload();
  1195. });
  1196. var r = $.parseJSON(result);
  1197. if(r.state.toLowerCase() == "success") {
  1198. var a = r.data;
  1199. $(a).each(function(i, n) {
  1200. var strs = '<span class="files" fiel-num="' + n.F_FileId +
  1201. '">' + n.F_FileName.substring(19) +
  1202. '<i class="fa fa-remove del_file"></i></span>'
  1203. $(strs).appendTo($('.fileBox')).find('.del_file').click(
  1204. function(event) {
  1205. event.stopPropagation();
  1206. $(this).parent().remove();
  1207. file_num()
  1208. })
  1209. })
  1210. file_num();
  1211. }
  1212. }
  1213. });
  1214. } else {
  1215. layer.msg("格式不正确");
  1216. }
  1217. } else {
  1218. layer.confirm('请上传文件!', {
  1219. btn: ['确定']
  1220. });
  1221. }
  1222. }
  1223. //上传文件隐藏域值
  1224. function file_num() {
  1225. var str = '';
  1226. var Str;
  1227. $('.fileBox .files').each(function(j, m) {
  1228. var aa = $(m).attr("fiel-num")
  1229. console.log(aa);
  1230. str += aa + ",";
  1231. Str = (str.substring(str.length - 1) == ',') ? str.substring(0, str.length - 1) : str;
  1232. })
  1233. $("#file").val(Str);
  1234. }
  1235. //清空
  1236. function Clean() {
  1237. //左侧
  1238. //debugger;
  1239. $(".ldname").val(""); //来电人
  1240. $("#khid").val("");
  1241. $(".tsdh").val(""); //来电号码
  1242. $(".ldlocation").text("未知"); //归属地
  1243. $(".lxr").val(""); //联系人
  1244. $(".lxdh").val(""); //联系电话
  1245. $(".postcode").val(""); //邮编
  1246. $(".email").val(""); //email
  1247. $(".ldtime").val(""); //录入时间
  1248. $(":radio[name='banli'][value='0']").prop("checked", "checked");
  1249. $(".Nows_box").hide();
  1250. //右侧
  1251. $("#cusname").val(""); //=来电人姓名
  1252. $("#cussex").val("");
  1253. $("#cusphone").val(""); //=来电人电话
  1254. $("#email").val("");
  1255. $("#zipcode").val("");
  1256. $("#conphone").val("");
  1257. $("#title").val("");
  1258. $("#content").val("");
  1259. $("#sourceaddress").val(""); //=事发详细地址
  1260. $("input[name='baomi'][value='1']").prop("checked", true); //=(0转办1直办)
  1261. $("#type option:first").prop("selected", "selected");
  1262. $("#level option:first").prop("selected", "selected");
  1263. $("#visittype option:first").prop("selected", "selected");
  1264. $("#isbusiness option:first").prop("selected", "selected");
  1265. console.log($("#isbusiness").val())
  1266. $("#keys option:first").prop("selected", "selected");
  1267. $("#sourcearea").val("0").trigger("change"); //=事发地域id
  1268. $("#sourcearea option:first").prop("selected", "selected");
  1269. $("#township").val(""); // 乡镇
  1270. $("#village").val(""); // 村
  1271. $("#result").val("");
  1272. $(".inps").val("");
  1273. $("#PID").val("");
  1274. $("#reflectCategory").val("");
  1275. $("#Dpment").val("");
  1276. $(".Cleans").hide();
  1277. $("#file").val('');
  1278. $(".fileBox").html('')
  1279. }
  1280. function clearworkorder() {
  1281. $("#xxlb").val("");
  1282. $("#xxlb").trigger("change");
  1283. $("#FArea").val("");
  1284. $("#FArea").trigger("change");
  1285. $("#sfdz").val("");
  1286. $("#tskh").val("");
  1287. $("#tsdh").val("");
  1288. $("#email").val("");
  1289. $("#postcode").val("");
  1290. $("#lxr").val("");
  1291. $("#lxdh").val("");
  1292. $("#content").val("");
  1293. $("#result").val("");
  1294. $("#JArea").val("");
  1295. $("#JArea").trigger("change");
  1296. $("#remark").val("");
  1297. $("#khid").val("");
  1298. $(".khmc").val("");
  1299. $(".tsdh").val("");
  1300. $(".lxr").val("");
  1301. $(".lxdh").val("");
  1302. $(".postcode").val("");
  1303. $(".email").val("");
  1304. }
  1305. //获取历史记录
  1306. function loadOld() {
  1307. // var type = $(".ldtp-cr ul.ld-service .cr-click").attr("itemtype");
  1308. // $(".complain").hide();
  1309. // $(".complain")
  1310. // .eq(type * 1)
  1311. // .show();
  1312. // if (type == "2") {
  1313. //先销毁表格
  1314. $("#orderlist").bootstrapTable("destroy");
  1315. //初始化表格,动态从服务器加载数据
  1316. $("#orderlist").bootstrapTable({
  1317. method: "get", //使用get请求到服务器获取数据
  1318. url: huayi.config.callcenter_url + "WorkOrder/GetList", //获取数据的Servlet地址
  1319. contentType: "application/x-www-form-urlencoded",
  1320. striped: true, //表格显示条纹
  1321. pagination: true, //启动分页
  1322. pageSize: 5, //每页显示的记录数
  1323. pageNumber: 1, //当前第几页
  1324. pageList: [5, 10], //记录数可选列表
  1325. search: false, //是否启用查询
  1326. showColumns: false, //显示下拉框勾选要显示的列
  1327. showRefresh: false, //显示刷新按钮
  1328. sidePagination: "server", //表示服务端请求
  1329. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1330. //设置为limit可以获取limit, offset, search, sort, order
  1331. queryParamsType: "undefined",
  1332. queryParams: function queryParams(params) {
  1333. //设置查询参数
  1334. var param = {
  1335. page: params.pageNumber,
  1336. pagesize: params.pageSize,
  1337. tel: $(".hidTel").val(),
  1338. starttime: $("#con_startTime").val(),
  1339. endtime: $("#con_endTime").val(),
  1340. token: $.cookie("token"),
  1341. };
  1342. return param;
  1343. },
  1344. onLoadSuccess: function() {
  1345. //加载成功时执行
  1346. //layer.msg("加载成功");
  1347. },
  1348. onLoadError: function() {
  1349. //加载失败时执行
  1350. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1351. },
  1352. });
  1353. // } else if (type == "1") {
  1354. //先销毁表格
  1355. $("#oldlist").bootstrapTable("destroy");
  1356. //初始化表格,动态从服务器加载数据
  1357. $("#oldlist").bootstrapTable({
  1358. method: "get", //使用get请求到服务器获取数据
  1359. url: huayi.config.callcenter_url + "CallInScreen/GetOldList", //获取数据的Servlet地址
  1360. contentType: "application/x-www-form-urlencoded",
  1361. striped: true, //表格显示条纹
  1362. pagination: true, //启动分页
  1363. pageSize: 5, //每页显示的记录数
  1364. pageNumber: 1, //当前第几页
  1365. pageList: [5, 10], //记录数可选列表
  1366. search: false, //是否启用查询
  1367. showColumns: false, //显示下拉框勾选要显示的列
  1368. showRefresh: false, //显示刷新按钮
  1369. sidePagination: "server", //表示服务端请求
  1370. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1371. //设置为limit可以获取limit, offset, search, sort, order
  1372. queryParamsType: "undefined",
  1373. queryParams: function queryParams(params) {
  1374. //设置查询参数
  1375. var param = {
  1376. page: params.pageNumber,
  1377. pagesize: params.pageSize,
  1378. tel: $(".hidTel").val(),
  1379. starttime: $("#old_startTime").val(),
  1380. endtime: $("#old_endTime").val(),
  1381. token: $.cookie("token"),
  1382. };
  1383. return param;
  1384. },
  1385. onLoadSuccess: function() {
  1386. //加载成功时执行
  1387. //layer.msg("加载成功");
  1388. },
  1389. onLoadError: function() {
  1390. //加载失败时执行
  1391. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1392. },
  1393. });
  1394. // }
  1395. }
  1396. //格式化工单号
  1397. function formatWorkOrderNum(val, row) {
  1398. if(val) {
  1399. return '<a class="xg" onclick="ckxq(\'' + val + '\')" title="点击查看工单详情">' + val + '</a>';
  1400. }
  1401. }
  1402. //编号
  1403. function Code(val, row, index) {
  1404. return index + 1;
  1405. }
  1406. function GetCallState(val) {
  1407. if(val == "1") {
  1408. return "已接通";
  1409. } else {
  1410. return "未接通";
  1411. }
  1412. }
  1413. //音频
  1414. function setCode(val) {
  1415. if(val) {
  1416. return(
  1417. '<div class="imgs" style="cursor: pointer;">' +
  1418. '<img src="./img/vice.png" alt="" onclick= "recording(this)" item="' +
  1419. val +
  1420. '" />' +
  1421. "</div>"
  1422. );
  1423. } else {
  1424. return "";
  1425. }
  1426. }
  1427. function recording(ele) {
  1428. var path = $(ele).attr("item");
  1429. layer.open({
  1430. type: 2,
  1431. content: "./CommonHtml/recording.html?path=" + path, //iframe的url,no代表不显示滚动条
  1432. title: '录音',
  1433. area: ['30%', '20%'], //宽高
  1434. maxmin: true,
  1435. shade: 0
  1436. });
  1437. }
  1438. function GetLink(val) {
  1439. if(val) {
  1440. return "<a onclick=\"ckxq('" + val + "')\" style='word-break: break-all;'>" + val + "</a>";
  1441. } else {
  1442. return "";
  1443. }
  1444. }
  1445. function formatterResult(val) {
  1446. if(val) {
  1447. // + ' title="' + val + '" ';
  1448. var strResult = val;
  1449. if(strResult.length > 20) {
  1450. strResult = strResult.substring(0, 20) + "...";
  1451. }
  1452. strResult = "<div title='" + val + "'>" + strResult + "</div>"
  1453. return strResult;
  1454. }
  1455. }
  1456. //查看详情
  1457. function ckxq(str) {
  1458. layer.open({
  1459. type: 2,
  1460. content: "CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  1461. title: "工单详情",
  1462. area: ["80%", "80%"], //宽高
  1463. });
  1464. }
  1465. //截取字符串
  1466. function GetCont(val) {
  1467. if(val) {
  1468. var str = "<div ";
  1469. if(val.length > 20) {
  1470. str = str + ' title="' + val + '" ';
  1471. val = val.substr(0, 20) + "...";
  1472. }
  1473. return str + ">" + val + "</div>";
  1474. } else {
  1475. return "";
  1476. }
  1477. }
  1478. //加载字典
  1479. function loadDic(obj, pid) {
  1480. obj.empty();
  1481. obj.append('<option selected="selected" value="">请选择</option>');
  1482. if(!pid) {
  1483. pid = -1;
  1484. }
  1485. $.getJSON(
  1486. huayi.config.callcenter_url + "Dictionary/GetDicValueListByParentId", {
  1487. token: $.cookie("token"),
  1488. pid: pid,
  1489. },
  1490. function(data) {
  1491. if(data.state.toLowerCase() == "success") {
  1492. var content = data.data;
  1493. $(content).each(function(i, n) {
  1494. $(
  1495. "<option value='" +
  1496. n.F_ValueId +
  1497. "'>" +
  1498. n.F_Value +
  1499. "</option>"
  1500. ).appendTo(obj);
  1501. });
  1502. }
  1503. }
  1504. );
  1505. }
  1506. //获取知识库
  1507. function loadZSK(type = "1") {
  1508. var table = $("#tableList" + type);
  1509. $(".tableWarpper" + type)
  1510. .show()
  1511. .siblings()
  1512. .hide();
  1513. table.bootstrapTable("destroy");
  1514. if(type === "1") {
  1515. //初始化表格,动态从服务器加载数据
  1516. table.bootstrapTable({
  1517. method: "get", //使用get请求到服务器获取数据
  1518. url: huayi.config.callcenter_url + "Professor/GetList", //获取数据的Servlet地址
  1519. contentType: "application/x-www-form-urlencoded",
  1520. striped: true, //表格显示条纹
  1521. pagination: true, //启动分页
  1522. pageSize: 10, //每页显示的记录数
  1523. pageNumber: 1, //当前第几页
  1524. pageList: [10, 20, 50, 100], //记录数可选列表
  1525. search: false, //是否启用查询
  1526. showColumns: false, //显示下拉框勾选要显示的列
  1527. showRefresh: false, //显示刷新按钮
  1528. sidePagination: "server", //表示服务端请求
  1529. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1530. //设置为limit可以获取limit, offset, search, sort, order
  1531. queryParamsType: "undefined",
  1532. queryParams: function queryParams(params) {
  1533. //设置查询参数
  1534. var param = {
  1535. page: params.pageNumber,
  1536. pagesize: params.pageSize,
  1537. token: $.cookie("token"),
  1538. keyvalue: "",
  1539. stime: "",
  1540. etime: "",
  1541. };
  1542. return param;
  1543. },
  1544. onLoadSuccess: function() {
  1545. //加载成功时执行
  1546. //layer.msg("加载成功");
  1547. },
  1548. onLoadError: function() {
  1549. //加载失败时执行
  1550. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1551. },
  1552. });
  1553. } else if(type === "2") {
  1554. //初始化表格,动态从服务器加载数据
  1555. table.bootstrapTable({
  1556. method: "get", //使用get请求到服务器获取数据
  1557. url: huayi.config.callcenter_url + "LawGuide/GetList", //获取数据的Servlet地址
  1558. contentType: "application/x-www-form-urlencoded",
  1559. striped: true, //表格显示条纹
  1560. pagination: true, //启动分页
  1561. pageSize: 10, //每页显示的记录数
  1562. pageNumber: 1, //当前第几页
  1563. pageList: [10, 20, 50, 100], //记录数可选列表
  1564. search: false, //是否启用查询
  1565. showColumns: false, //显示下拉框勾选要显示的列
  1566. showRefresh: false, //显示刷新按钮
  1567. sidePagination: "server", //表示服务端请求
  1568. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1569. //设置为limit可以获取limit, offset, search, sort, order
  1570. queryParamsType: "undefined",
  1571. queryParams: function queryParams(params) {
  1572. //设置查询参数
  1573. var param = {
  1574. page: params.pageNumber,
  1575. pagesize: params.pageSize,
  1576. token: $.cookie("token"),
  1577. keyvalue: "",
  1578. key: "",
  1579. stime: "",
  1580. etime: "",
  1581. };
  1582. return param;
  1583. },
  1584. onLoadSuccess: function() {
  1585. //加载成功时执行
  1586. //layer.msg("加载成功");
  1587. },
  1588. onLoadError: function() {
  1589. //加载失败时执行
  1590. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1591. },
  1592. });
  1593. } else if(type === "3") {
  1594. //初始化表格,动态从服务器加载数据
  1595. table.bootstrapTable({
  1596. method: "get", //使用get请求到服务器获取数据
  1597. url: huayi.config.callcenter_url + "HotspotGlossary/GetList", //获取数据的Servlet地址
  1598. contentType: "application/x-www-form-urlencoded",
  1599. striped: true, //表格显示条纹
  1600. pagination: true, //启动分页
  1601. pageSize: 10, //每页显示的记录数
  1602. pageNumber: 1, //当前第几页
  1603. pageList: [10, 20, 50, 100], //记录数可选列表
  1604. search: false, //是否启用查询
  1605. showColumns: false, //显示下拉框勾选要显示的列
  1606. showRefresh: false, //显示刷新按钮
  1607. sidePagination: "server", //表示服务端请求
  1608. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1609. //设置为limit可以获取limit, offset, search, sort, order
  1610. queryParamsType: "undefined",
  1611. queryParams: function queryParams(params) {
  1612. //设置查询参数
  1613. var param = {
  1614. page: params.pageNumber,
  1615. pagesize: params.pageSize,
  1616. token: $.cookie("token"),
  1617. keyvalue: "",
  1618. key: "",
  1619. stime: "",
  1620. etime: "",
  1621. };
  1622. return param;
  1623. },
  1624. onLoadSuccess: function() {
  1625. //加载成功时执行
  1626. //layer.msg("加载成功");
  1627. },
  1628. onLoadError: function() {
  1629. //加载失败时执行
  1630. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1631. },
  1632. });
  1633. } else if(type === "4") {
  1634. //初始化表格,动态从服务器加载数据
  1635. table.bootstrapTable({
  1636. method: "get", //使用get请求到服务器获取数据
  1637. url: huayi.config.callcenter_url + "Policy/GetList", //获取数据的Servlet地址
  1638. contentType: "application/x-www-form-urlencoded",
  1639. striped: true, //表格显示条纹
  1640. pagination: true, //启动分页
  1641. pageSize: 10, //每页显示的记录数
  1642. pageNumber: 1, //当前第几页
  1643. pageList: [10, 20, 50, 100], //记录数可选列表
  1644. search: false, //是否启用查询
  1645. showColumns: false, //显示下拉框勾选要显示的列
  1646. showRefresh: false, //显示刷新按钮
  1647. sidePagination: "server", //表示服务端请求
  1648. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1649. //设置为limit可以获取limit, offset, search, sort, order
  1650. queryParamsType: "undefined",
  1651. queryParams: function queryParams(params) {
  1652. //设置查询参数
  1653. var param = {
  1654. page: params.pageNumber,
  1655. pagesize: params.pageSize,
  1656. token: $.cookie("token"),
  1657. keyvalue: "",
  1658. key: "",
  1659. stime: "",
  1660. etime: "",
  1661. };
  1662. return param;
  1663. },
  1664. onLoadSuccess: function() {
  1665. //加载成功时执行
  1666. //layer.msg("加载成功");
  1667. },
  1668. onLoadError: function() {
  1669. //加载失败时执行
  1670. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1671. },
  1672. });
  1673. } else if(type === "5") {
  1674. //初始化表格,动态从服务器加载数据
  1675. table.bootstrapTable({
  1676. method: "get", //使用get请求到服务器获取数据
  1677. url: huayi.config.callcenter_url + "NounInterpretation/GetList", //获取数据的Servlet地址
  1678. contentType: "application/x-www-form-urlencoded",
  1679. striped: true, //表格显示条纹
  1680. pagination: true, //启动分页
  1681. pageSize: 10, //每页显示的记录数
  1682. pageNumber: 1, //当前第几页
  1683. pageList: [10, 20, 50, 100], //记录数可选列表
  1684. search: false, //是否启用查询
  1685. showColumns: false, //显示下拉框勾选要显示的列
  1686. showRefresh: false, //显示刷新按钮
  1687. sidePagination: "server", //表示服务端请求
  1688. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1689. //设置为limit可以获取limit, offset, search, sort, order
  1690. queryParamsType: "undefined",
  1691. queryParams: function queryParams(params) {
  1692. //设置查询参数
  1693. var param = {
  1694. page: params.pageNumber,
  1695. pagesize: params.pageSize,
  1696. token: $.cookie("token"),
  1697. keyvalue: "",
  1698. key: "",
  1699. stime: "",
  1700. etime: "",
  1701. };
  1702. return param;
  1703. },
  1704. onLoadSuccess: function() {
  1705. //加载成功时执行
  1706. //layer.msg("加载成功");
  1707. },
  1708. onLoadError: function() {
  1709. //加载失败时执行
  1710. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1711. },
  1712. });
  1713. } else if(type === "6") {
  1714. //初始化表格,动态从服务器加载数据
  1715. table.bootstrapTable({
  1716. method: "get", //使用get请求到服务器获取数据
  1717. url: huayi.config.callcenter_url + "Functions/GetList", //获取数据的Servlet地址
  1718. contentType: "application/x-www-form-urlencoded",
  1719. striped: true, //表格显示条纹
  1720. pagination: true, //启动分页
  1721. pageSize: 10, //每页显示的记录数
  1722. pageNumber: 1, //当前第几页
  1723. pageList: [10, 20, 50, 100], //记录数可选列表
  1724. search: false, //是否启用查询
  1725. showColumns: false, //显示下拉框勾选要显示的列
  1726. showRefresh: false, //显示刷新按钮
  1727. sidePagination: "server", //表示服务端请求
  1728. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1729. //设置为limit可以获取limit, offset, search, sort, order
  1730. queryParamsType: "undefined",
  1731. queryParams: function queryParams(params) {
  1732. //设置查询参数
  1733. var param = {
  1734. page: params.pageNumber,
  1735. pagesize: params.pageSize,
  1736. token: $.cookie("token"),
  1737. keyvalue: "",
  1738. key: "",
  1739. stime: "",
  1740. etime: "",
  1741. };
  1742. return param;
  1743. },
  1744. onLoadSuccess: function() {
  1745. //加载成功时执行
  1746. //layer.msg("加载成功");
  1747. },
  1748. onLoadError: function() {
  1749. //加载失败时执行
  1750. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1751. },
  1752. });
  1753. } else if(type === "7") {
  1754. //初始化表格,动态从服务器加载数据
  1755. table.bootstrapTable({
  1756. method: "get", //使用get请求到服务器获取数据
  1757. url: huayi.config.callcenter_url + "Repository/GetList", //获取数据的Servlet地址
  1758. contentType: "application/x-www-form-urlencoded",
  1759. striped: true, //表格显示条纹
  1760. pagination: true, //启动分页
  1761. pageSize: 10, //每页显示的记录数
  1762. pageNumber: 1, //当前第几页
  1763. pageList: [10, 20, 50, 100], //记录数可选列表
  1764. search: false, //是否启用查询
  1765. showColumns: false, //显示下拉框勾选要显示的列
  1766. showRefresh: false, //显示刷新按钮
  1767. sidePagination: "server", //表示服务端请求
  1768. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1769. //设置为limit可以获取limit, offset, search, sort, order
  1770. queryParamsType: "undefined",
  1771. queryParams: function queryParams(params) {
  1772. //设置查询参数
  1773. var param = {
  1774. page: params.pageNumber,
  1775. pagesize: params.pageSize,
  1776. token: $.cookie("token"),
  1777. type:1,
  1778. key:$('.rightSearchKey').val(),
  1779. };
  1780. return param;
  1781. },
  1782. onLoadSuccess: function() {
  1783. //加载成功时执行
  1784. //layer.msg("加载成功");
  1785. },
  1786. onLoadError: function() {
  1787. //加载失败时执行
  1788. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1789. },
  1790. });
  1791. } else if(type === "8") {
  1792. // document.getElementById("J_iframe").src="https://www.baidu.com/";
  1793. }
  1794. }
  1795. $('#rightSearch').click(function(){
  1796. loadZSK("7");
  1797. })
  1798. $(".ldcrb-top ul li").click(function() {
  1799. $(this).addClass("activity").siblings().removeClass("activity");
  1800. var type = $(this).attr("data-type");
  1801. loadZSK(type);
  1802. });
  1803. // 序号
  1804. function serialNumber(val, row, index) {
  1805. return index + 1;
  1806. }
  1807. // 操作
  1808. function operation1(val, row) {
  1809. return(
  1810. '<div class="tool_downs">' +
  1811. '<a href="javascript:;" class="aBtn" style="margin-left:0px;" authorize="yes" id="HY_details_' +
  1812. row.F_Id +
  1813. '" onclick="detailBtn1(\'' +
  1814. row.F_Id +
  1815. '\')" title="详情">详情</a>' +
  1816. "</div>"
  1817. );
  1818. }
  1819. // 操作
  1820. function operation2(val, row) {
  1821. return(
  1822. '<div class="tool_downs">' +
  1823. '<a href="javascript:;" class="aBtn" style="margin-left:0px;" authorize="yes" id="HY_details_' +
  1824. row.F_Id +
  1825. '" onclick="detailBtn2(\'' +
  1826. row.F_Id +
  1827. '\')" title="详情">详情</a>' +
  1828. "</div>"
  1829. );
  1830. }
  1831. // 操作
  1832. function operation3(val, row) {
  1833. return(
  1834. '<div class="tool_downs">' +
  1835. '<a href="javascript:;" class="aBtn" style="margin-left:0px;" authorize="yes" id="HY_details_' +
  1836. row.F_Id +
  1837. '" onclick="detailBtn3(\'' +
  1838. row.F_Id +
  1839. '\')" title="详情">详情</a>' +
  1840. "</div>"
  1841. );
  1842. }
  1843. // 操作
  1844. function operation4(val, row) {
  1845. return(
  1846. '<div class="tool_downs">' +
  1847. '<a href="javascript:;" class="aBtn" style="margin-left:0px;" authorize="yes" id="HY_details_' +
  1848. row.F_Id +
  1849. '" onclick="detailBtn4(\'' +
  1850. row.F_Id +
  1851. '\')" title="详情">详情</a>' +
  1852. "</div>"
  1853. );
  1854. }
  1855. // 操作
  1856. function operation5(val, row) {
  1857. return(
  1858. '<div class="tool_downs">' +
  1859. '<a href="javascript:;" class="aBtn" style="margin-left:0px;" authorize="yes" id="HY_details_' +
  1860. row.F_Id +
  1861. '" onclick="detailBtn5(\'' +
  1862. row.F_Id +
  1863. '\')" title="详情">详情</a>' +
  1864. "</div>"
  1865. );
  1866. }
  1867. // 操作
  1868. function operation6(val, row) {
  1869. return(
  1870. '<div class="tool_downs">' +
  1871. '<a href="javascript:;" class="aBtn" style="margin-left:0px;" authorize="yes" id="HY_details_' +
  1872. row.F_Id +
  1873. '" onclick="detailBtn6(\'' +
  1874. row.F_Id +
  1875. '\')" title="详情">详情</a>' +
  1876. "</div>"
  1877. );
  1878. }
  1879. // 操作
  1880. function operation7(val, row) {
  1881. return(
  1882. '<div class="tool_downs">' +
  1883. '<a href="javascript:;" class="aBtn" style="margin-left:0px;" authorize="yes" id="HY_details_' +
  1884. row.F_Id +
  1885. '" onclick="detailBtn7(\'' +
  1886. row.F_Id +
  1887. '\')" title="详情">详情</a>' +
  1888. '<a href="javascript:;" class="aBtn" style="margin-left:8px;" authorize="yes" id="HY_details_' +
  1889. row.F_Id +
  1890. '" onclick="noSolve(\'' +
  1891. row.F_Id +
  1892. '\')" title="未解决">未解决</a>' +
  1893. "</div>"
  1894. );
  1895. }
  1896. // 详情
  1897. function detailBtn1(id) {
  1898. layer.open({
  1899. type: 2,
  1900. content: "./zhiShiKu/detailZhiShiKuPolicyExpert.html?id=" + id, //iframe的url,no代表不显示滚动条
  1901. title: "政策专家库",
  1902. area: ["80%", "80%"], //宽高
  1903. });
  1904. }
  1905. // 详情
  1906. function detailBtn2(id) {
  1907. layer.open({
  1908. type: 2,
  1909. content: "./zhiShiKu/detailZhiShiKuGuide.html?id=" + id, //iframe的url,no代表不显示滚动条
  1910. title: "办事指南",
  1911. area: ["80%", "80%"], //宽高
  1912. });
  1913. }
  1914. // 详情
  1915. function detailBtn3(id) {
  1916. layer.open({
  1917. type: 2,
  1918. content: "./zhiShiKu/detailZhiShiKuHotLssues.html?id=" + id, //iframe的url,no代表不显示滚动条
  1919. title: "热点问题",
  1920. area: ["80%", "80%"], //宽高
  1921. });
  1922. }
  1923. // 详情
  1924. function detailBtn4(id) {
  1925. layer.open({
  1926. type: 2,
  1927. content: "./zhiShiKu/detaileZhiShiKuPoliciesRegulations.html?id=" + id, //iframe的url,no代表不显示滚动条
  1928. title: "政策法规",
  1929. area: ["80%", "80%"], //宽高
  1930. });
  1931. }
  1932. // 详情
  1933. function detailBtn5(id) {
  1934. layer.open({
  1935. type: 2,
  1936. content: "./zhiShiKu/detailZhiShiKuGlossary.html?id=" + id, //iframe的url,no代表不显示滚动条
  1937. title: "名词解释",
  1938. area: ["80%", "80%"], //宽高
  1939. });
  1940. }
  1941. // 详情
  1942. function detailBtn6(id) {
  1943. layer.open({
  1944. type: 2,
  1945. content: "./zhiShiKu/detailZhiShiKuFunctional.html?id=" + id, //iframe的url,no代表不显示滚动条
  1946. title: "部门职能",
  1947. area: ["80%", "80%"], //宽高
  1948. });
  1949. }
  1950. // 详情
  1951. function detailBtn7(id) {
  1952. layer.open({
  1953. type: 2,
  1954. title: '查看知识库详情',
  1955. area: ['70%', '60%'],
  1956. maxmin:true,
  1957. content: './zhiShiKu/newRepositoryDetail.html?ids='+ id+"&screen=1"
  1958. });
  1959. }
  1960. // 获取坐席
  1961. function getSeatData(obj) {
  1962. obj.empty();
  1963. $.getJSON(
  1964. huayi.config.callcenter_url + "UserAccount/GetSeatList", {
  1965. token: $.cookie("token"),
  1966. },
  1967. function(data) {
  1968. if(data.state.toLowerCase() == "success") {
  1969. var content = data.data;
  1970. $(content).each(function(i, n) {
  1971. $(
  1972. "<option value='" +
  1973. n.F_UserCode +
  1974. "'>" +
  1975. n.F_UserName +
  1976. "</option>"
  1977. ).appendTo(obj);
  1978. });
  1979. obj.selectpicker({
  1980. noneSelectedText: "请选择", //默认显示内容
  1981. });
  1982. obj.selectpicker("refresh");
  1983. }
  1984. }
  1985. );
  1986. }
  1987. // 综合查询
  1988. function loadComprehensiveList() {
  1989. //先销毁表格
  1990. $("#comprehensiveContentList").bootstrapTable("destroy");
  1991. //初始化表格,动态从服务器加载数据
  1992. $("#comprehensiveContentList").bootstrapTable({
  1993. method: "get", //使用get请求到服务器获取数据
  1994. url: huayi.config.callcenter_url + "WorkOrder/GetList", //获取数据的Servlet地址
  1995. contentType: "application/x-www-form-urlencoded",
  1996. striped: true, //表格显示条纹
  1997. pagination: true, //启动分页
  1998. pageSize: 10, //每页显示的记录数
  1999. pageNumber: 1, //当前第几页
  2000. pageList: [10, 20, 50, 100], //记录数可选列表
  2001. search: false, //是否启用查询
  2002. showColumns: false, //显示下拉框勾选要显示的列
  2003. showRefresh: false, //显示刷新按钮
  2004. sidePagination: "server", //表示服务端请求
  2005. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  2006. //设置为limit可以获取limit, offset, search, sort, order
  2007. queryParamsType: "undefined",
  2008. queryParams: function queryParams(params) {
  2009. //设置查询参数
  2010. var param = {
  2011. page: params.pageNumber,
  2012. pagesize: params.pageSize,
  2013. workid: $("#wids").val().replace(/\s+/g, ""),
  2014. ComTitle: $("#workOrderTitle").val().replace(/\s+/g, ""), // 工单标题
  2015. ComContent: $("#workOrderContent").val().replace(/\s+/g, ""), // 工单内容
  2016. Result: $("#workOrderProcessingResult").val().replace(/\s+/g, ""), // 办理结果
  2017. tel: $("#comprehensiveContentSerrchTel").val().replace(/\s+/g, ""), // 来电号码
  2018. usercode: conversionBootstrapSelectData($("#comprehensiveContentSerrchSeat")), // 受话坐席
  2019. // starttime: $("#starttime").val(), //=开始时间
  2020. // endtime: $("#endtime").val(), //=结束时间
  2021. comprehensive: 1,
  2022. token: $.cookie("token"),
  2023. };
  2024. return param;
  2025. },
  2026. onLoadSuccess: function(data) {
  2027. //加载成功时执行
  2028. // layer.msg("加载成功");
  2029. },
  2030. onLoadError: function() {
  2031. //加载失败时执行
  2032. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  2033. },
  2034. });
  2035. }
  2036. function conversionBootstrapSelectData(obj) {
  2037. var returnData = "";
  2038. var selectedData = obj.val();
  2039. if(selectedData != null) {
  2040. for(var i = 0; i < selectedData.length; i++) {
  2041. returnData += selectedData[i] + ","
  2042. }
  2043. returnData = returnData.slice(0, -1);
  2044. } else {
  2045. returnData = ""
  2046. }
  2047. return returnData;
  2048. }
  2049. //解决
  2050. function resolve(id) {
  2051. var laye = layer.confirm(
  2052. "确定解决?", {
  2053. btn: ["确定", "取消"], //可以无限个按钮
  2054. },
  2055. function() {
  2056. //按钮【按钮一】的回调
  2057. $.ajax({
  2058. type: "post",
  2059. url: huayi.config.callcenter_url + "Repository/OptRep",
  2060. async: true,
  2061. dataType: "json",
  2062. data: {
  2063. token: $.cookie("token"),
  2064. repid: id,
  2065. type: 1,
  2066. },
  2067. success: function(data) {
  2068. if(data.state.toLowerCase() == "success") {
  2069. layer.msg("提交成功!");
  2070. layer.close(laye);
  2071. }
  2072. },
  2073. });
  2074. },
  2075. function(index) {
  2076. //按钮【按钮二】的回调
  2077. layer.close(laye);
  2078. }
  2079. );
  2080. }
  2081. //未解决
  2082. function noSolve(id) {
  2083. var laye = layer.open({
  2084. type: 1,
  2085. shade: false,
  2086. area: ["430px", "260px"],
  2087. title: "请输入未解决原因", //不显示标题
  2088. content: '<div style="padding-top:10px;padding-left:20px;">\n' +
  2089. '<textarea id="resultNoSolve" style="width:300px; height:120px" type="text" placeholder="请输入未解决原因"></textarea>' +
  2090. "</div>",
  2091. cancel: function() {
  2092. layer.close();
  2093. },
  2094. btn: ["确定", "取消"], //按钮
  2095. yes: function() {
  2096. console.log($("#resultNoSolve").val())
  2097. if(!$("#resultNoSolve").val()) {
  2098. layer.msg("请填写未解决原因!");
  2099. return false;
  2100. } else {
  2101. $.ajax({
  2102. type: "post",
  2103. url: huayi.config.callcenter_url + "Repository/OptRep",
  2104. async: true,
  2105. dataType: "json",
  2106. data: {
  2107. token: $.cookie("token"),
  2108. repid: id,
  2109. reason: $("#resultNoSolve").val(),
  2110. type: 2,
  2111. },
  2112. success: function(data) {
  2113. if(data.state.toLowerCase() == "success") {
  2114. layer.msg("提交成功!");
  2115. layer.close(laye);
  2116. loadZSK("7");
  2117. }
  2118. },
  2119. });
  2120. }
  2121. },
  2122. });
  2123. }
  2124. //外呼弹屏
  2125. function whtp() {
  2126. $("#Result").val("");
  2127. if($(".WH").hasClass("fadeOutUp")) {
  2128. $(".WH").removeClass("fadeOutUp").addClass("fadeInDown");
  2129. }
  2130. $(".WH").removeClass("hidens");
  2131. $(".first").removeClass("first");
  2132. $(".WH").addClass("first");
  2133. loadWH();
  2134. }
  2135. //加载外呼电话列表
  2136. function loadWH() {
  2137. $(".phonediv").hide();
  2138. var n = $(".bg_title .lactive").attr("itemid");
  2139. switch(n) {
  2140. case "0":
  2141. var obj0 = $(".phonediv").eq(0);
  2142. obj0.show();
  2143. //先销毁表格
  2144. var table = obj0.find(".phonelist");
  2145. table.bootstrapTable("destroy");
  2146. //初始化表格,动态从服务器加载数据
  2147. table.bootstrapTable({
  2148. method: "get", //使用get请求到服务器获取数据
  2149. url: huayi.config.callcenter_url + "CallOutScreen/GetPhoneList", //获取数据的Servlet地址
  2150. contentType: "application/x-www-form-urlencoded",
  2151. striped: true, //表格显示条纹
  2152. pagination: true, //启动分页
  2153. pageSize: 10, //每页显示的记录数
  2154. pageNumber: 1, //当前第几页
  2155. pageList: [10, 20, 50, 100], //记录数可选列表
  2156. search: false, //是否启用查询
  2157. showColumns: false, //显示下拉框勾选要显示的列
  2158. showRefresh: false, //显示刷新按钮
  2159. sidePagination: "server", //表示服务端请求
  2160. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  2161. //设置为limit可以获取limit, offset, search, sort, order
  2162. queryParamsType: "undefined",
  2163. queryParams: function queryParams(params) {
  2164. //设置查询参数
  2165. var param = {
  2166. page: params.pageNumber,
  2167. pagesize: params.pageSize,
  2168. tel: $("#lastphone").val(),
  2169. token: $.cookie("token"),
  2170. };
  2171. return param;
  2172. },
  2173. onLoadSuccess: function() {
  2174. //加载成功时执行
  2175. //layer.msg("加载成功");
  2176. },
  2177. onLoadError: function() {
  2178. //加载失败时执行
  2179. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  2180. },
  2181. });
  2182. break;
  2183. case "1":
  2184. var obj1 = $(".phonediv").eq(1);
  2185. obj1.show();
  2186. var table = obj1.find(".phonelist");
  2187. table.bootstrapTable("destroy");
  2188. //初始化表格,动态从服务器加载数据
  2189. table.bootstrapTable({
  2190. method: "get", //使用get请求到服务器获取数据
  2191. url: huayi.config.callcenter_url + "CallOutScreen/GetUserList", //获取数据的Servlet地址
  2192. contentType: "application/x-www-form-urlencoded",
  2193. striped: true, //表格显示条纹
  2194. pagination: true, //启动分页
  2195. pageSize: 10, //每页显示的记录数
  2196. pageNumber: 1, //当前第几页
  2197. pageList: [10, 20, 50, 100], //记录数可选列表
  2198. search: false, //是否启用查询
  2199. showColumns: false, //显示下拉框勾选要显示的列
  2200. showRefresh: false, //显示刷新按钮
  2201. sidePagination: "server", //表示服务端请求
  2202. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  2203. //设置为limit可以获取limit, offset, search, sort, order
  2204. queryParamsType: "undefined",
  2205. queryParams: function queryParams(params) {
  2206. //设置查询参数
  2207. var param = {
  2208. page: params.pageNumber,
  2209. pagesize: params.pageSize,
  2210. tel: $("#gsphone").val(),
  2211. name: $("#gsname").val(),
  2212. token: $.cookie("token"),
  2213. };
  2214. return param;
  2215. },
  2216. onLoadSuccess: function() {
  2217. //加载成功时执行
  2218. //layer.msg("加载成功");
  2219. },
  2220. onLoadError: function() {
  2221. //加载失败时执行
  2222. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  2223. },
  2224. });
  2225. break;
  2226. case "2":
  2227. var obj2 = $(".phonediv").eq(2);
  2228. obj2.show();
  2229. var table = obj2.find(".phonelist");
  2230. table.bootstrapTable("destroy");
  2231. //初始化表格,动态从服务器加载数据
  2232. table.bootstrapTable({
  2233. method: "get", //使用get请求到服务器获取数据
  2234. url: huayi.config.callcenter_url +
  2235. "CallOutScreen/GetCustomerList", //获取数据的Servlet地址
  2236. contentType: "application/x-www-form-urlencoded",
  2237. striped: true, //表格显示条纹
  2238. pagination: true, //启动分页
  2239. pageSize: 10, //每页显示的记录数
  2240. pageNumber: 1, //当前第几页
  2241. pageList: [10, 20, 50, 100], //记录数可选列表
  2242. search: false, //是否启用查询
  2243. showColumns: false, //显示下拉框勾选要显示的列
  2244. showRefresh: false, //显示刷新按钮
  2245. sidePagination: "server", //表示服务端请求
  2246. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  2247. //设置为limit可以获取limit, offset, search, sort, order
  2248. queryParamsType: "undefined",
  2249. queryParams: function queryParams(params) {
  2250. //设置查询参数
  2251. var param = {
  2252. page: params.pageNumber,
  2253. pagesize: params.pageSize,
  2254. tel: $("#khphone").val(),
  2255. name: $("#khname").val(),
  2256. token: $.cookie("token"),
  2257. };
  2258. return param;
  2259. },
  2260. onLoadSuccess: function() {
  2261. //加载成功时执行
  2262. //layer.msg("加载成功");
  2263. },
  2264. onLoadError: function() {
  2265. //加载失败时执行
  2266. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  2267. },
  2268. });
  2269. break;
  2270. case "3":
  2271. $(".phonediv").eq(3).show();
  2272. $("#zxTable tbody").html("");
  2273. if(obj.AgentID) {
  2274. obj.Type = "GetAgentList";
  2275. Send();
  2276. }
  2277. break;
  2278. }
  2279. }
  2280. function view(val) {
  2281. var str = "";
  2282. if(val) {
  2283. str = "<a onclick=\"call('" + val + "')\">" + val + "</a>";
  2284. }
  2285. return str;
  2286. }
  2287. function call(val) {
  2288. $("#Result").val(val);
  2289. $(".img").removeClass("hidens");
  2290. }
  2291. function ftime(val) {
  2292. if(val) {
  2293. return helper.DateFormat.getFormatTime(val);
  2294. } else {
  2295. return "";
  2296. }
  2297. }
  2298. function logout() {
  2299. $.ajax({
  2300. url: huayi.config.callcenter_url + "Login/Logout",
  2301. data: {
  2302. token: $.cookie("token"),
  2303. },
  2304. dataType: "json",
  2305. success: function(res) {
  2306. if(res.state) {
  2307. $.cookie("token", "");
  2308. window.localStorage.removeItem("token");
  2309. window.localStorage.removeItem("extno");
  2310. window.localStorage.removeItem("zx_user");
  2311. window.localStorage.removeItem("socket_state");
  2312. location.href = "./login.html";
  2313. }
  2314. },
  2315. });
  2316. }
  2317. //跳转
  2318. function Jumps() {
  2319. $("iframe:visible")[0].src = "widgets.html";
  2320. }
  2321. ////子页面返回主页
  2322. //function home_index() {
  2323. // top.$("iframe:visible")[0].src = "widgets.html";
  2324. //}
  2325. // 获取乡镇
  2326. $("#sourcearea").change(function() {
  2327. getTownshipVillage($("#township"), $("#sourcearea").val());
  2328. });
  2329. // 获取村
  2330. $("#township").change(function() {
  2331. getTownshipVillage($("#village"), $("#township").val());
  2332. });
  2333. //区域
  2334. function QY(obj) {
  2335. obj.empty();
  2336. obj.append('<option selected="selected" value="">请选择</option>');
  2337. $.getJSON(
  2338. huayi.config.callcenter_url + "Area/GetAreaListById", {
  2339. token: $.cookie("token"),
  2340. },
  2341. function(data) {
  2342. if(data.state.toLowerCase() == "success") {
  2343. var content = data.data;
  2344. $(content).each(function(i, n) {
  2345. if(n.F_AreaName !== "市区") {
  2346. if(n.F_AreaName === "文峰区") {
  2347. $(
  2348. "<option value='" +
  2349. n.F_AreaId +
  2350. "' selected='selected'>" +
  2351. n.F_AreaName +
  2352. "</option>"
  2353. ).appendTo(obj);
  2354. } else {
  2355. $(
  2356. "<option value='" +
  2357. n.F_AreaId +
  2358. "'>" +
  2359. n.F_AreaName +
  2360. "</option>"
  2361. ).appendTo(obj);
  2362. }
  2363. }
  2364. });
  2365. }
  2366. }
  2367. );
  2368. }
  2369. //获取乡镇,村
  2370. function getTownshipVillage(obj, parentid) {
  2371. obj.empty();
  2372. obj.append('<option selected="selected" value="">请选择</option>');
  2373. $.getJSON(
  2374. huayi.config.callcenter_url + "Area/GetAreaChildren", {
  2375. token: $.cookie("token"),
  2376. parentid: parentid,
  2377. },
  2378. function(data) {
  2379. if(data.state.toLowerCase() == "success") {
  2380. var content = data.data;
  2381. $(content).each(function(i, n) {
  2382. $(
  2383. "<option value='" +
  2384. n.F_AreaId +
  2385. "'>" +
  2386. n.F_AreaName +
  2387. "</option>"
  2388. ).appendTo(obj);
  2389. });
  2390. }
  2391. }
  2392. );
  2393. }
  2394. //来源
  2395. function LY(obj) {
  2396. obj.empty();
  2397. $.getJSON(
  2398. huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  2399. token: $.cookie("token"),
  2400. id: 1,
  2401. },
  2402. function(data) {
  2403. if(data.state.toLowerCase() == "success") {
  2404. var content = data.data;
  2405. $(content).each(function(i, n) {
  2406. $(
  2407. "<option value='" +
  2408. n.F_ValueId +
  2409. "'>" +
  2410. n.F_Value +
  2411. "</option>"
  2412. ).appendTo(obj);
  2413. });
  2414. }
  2415. }
  2416. );
  2417. }
  2418. //类别
  2419. function LB(obj) {
  2420. obj.empty();
  2421. $.getJSON(
  2422. huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  2423. token: $.cookie("token"),
  2424. id: 2,
  2425. },
  2426. function(data) {
  2427. if(data.state.toLowerCase() == "success") {
  2428. var content = data.data;
  2429. $(content).each(function(i, n) {
  2430. $(
  2431. "<option value='" +
  2432. n.F_ValueId +
  2433. "'>" +
  2434. n.F_Value +
  2435. "</option>"
  2436. ).appendTo(obj);
  2437. });
  2438. }
  2439. }
  2440. );
  2441. }
  2442. //主题
  2443. function ZT(obj) {
  2444. obj.empty();
  2445. $.getJSON(
  2446. huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  2447. token: $.cookie("token"),
  2448. id: 3,
  2449. },
  2450. function(data) {
  2451. if(data.state.toLowerCase() == "success") {
  2452. var content = data.data;
  2453. $(content).each(function(i, n) {
  2454. $(
  2455. "<option value='" +
  2456. n.F_ValueId +
  2457. "'>" +
  2458. n.F_Value +
  2459. "</option>"
  2460. ).appendTo(obj);
  2461. });
  2462. }
  2463. }
  2464. );
  2465. }
  2466. //电话类别
  2467. function getPhoneType(obj) {
  2468. obj.empty();
  2469. $.ajax({
  2470. type: "get",
  2471. url: huayi.config.callcenter_url + "Dictionary/GetDicValueListById",
  2472. dataType: "json",
  2473. async: true,
  2474. data: {
  2475. token: $.cookie("token"),
  2476. id: 2498,
  2477. },
  2478. success: function(data) {
  2479. if(data.state.toLowerCase() == "success") {
  2480. var content = data.data;
  2481. $(content).each(function(i, n) {
  2482. $(
  2483. "<option value='" +
  2484. n.F_Value +
  2485. "'>" +
  2486. n.F_Remark +
  2487. "</option>"
  2488. ).appendTo(obj);
  2489. });
  2490. }
  2491. },
  2492. });
  2493. }
  2494. //获取来电类型
  2495. function GetDicValueList() {
  2496. $("#dicValueList ul").html("");
  2497. $.getJSON(
  2498. huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  2499. id: 45,
  2500. token: $.cookie("token"),
  2501. },
  2502. function(result) {
  2503. if(result.state.toLowerCase() == "success") {
  2504. for(var i = 0; i < result.data.length; i++) {
  2505. $("#dicValueList ul").append(
  2506. '<li><label data-valDic="' +
  2507. result.data[i].F_ValueId +
  2508. '" id="unit' +
  2509. i +
  2510. '">' +
  2511. result.data[i].F_Value +
  2512. "</label></li>"
  2513. );
  2514. }
  2515. }
  2516. }
  2517. );
  2518. }
  2519. //点击来电类型
  2520. var dicTypeid = 46; //默认是 已受理
  2521. $(document).on("click", "#dicValueList li label", function() {
  2522. if($.cookie("code")==="spdbzy"){
  2523. return
  2524. }
  2525. if(!$(this).hasClass("checkedDept")) {
  2526. var $that = $(this);
  2527. if($(".hidCallID").val()) {
  2528. dicTypeid = 46; //默认是 已受理
  2529. dicTypeid =
  2530. $(this).attr("data-valDic") != 46 ?
  2531. $(this).attr("data-valDic") :
  2532. 46;
  2533. $.post(
  2534. huayi.config.callcenter_url + "CallInScreen/UpdateCallInType", {
  2535. callid: $(".hidCallID").val(),
  2536. // callid: 59054,
  2537. typeid: dicTypeid,
  2538. token: $.cookie("token"),
  2539. },
  2540. function(result) {
  2541. //debugger;
  2542. var results = JSON.parse(result);
  2543. if(results.state.toLowerCase() == "success") {
  2544. //console.info('传递来电类型成功,ID为:'+ dicTypeid);
  2545. $that
  2546. .addClass("checkedDept")
  2547. .parent()
  2548. .siblings()
  2549. .children()
  2550. .removeClass("checkedDept");
  2551. if(dicTypeid != 46) {
  2552. // $("#dicForms").hide();
  2553. layer.msg("来电类型保存成功!");
  2554. if(dicTypeid == 50) {
  2555. loadOld();
  2556. }
  2557. } else {
  2558. $("#dicForms").show();
  2559. }
  2560. }
  2561. }
  2562. );
  2563. } else {
  2564. //console.info('传递来电类型失败');
  2565. }
  2566. } else {
  2567. //$(this).removeClass('checkedDept');
  2568. //layer.msg('来电类型已经保存成功!不用重复点击提交');
  2569. }
  2570. });
  2571. // 历史工单状态
  2572. function historyOrderStates(val, row) {
  2573. var html = "";
  2574. switch(val + "") {
  2575. case "0":
  2576. html = "新工单";
  2577. if(row.F_IsReturn == 1) {
  2578. html = "新工单(回退)";
  2579. }
  2580. break;
  2581. case "1":
  2582. html = "待交办";
  2583. break;
  2584. case "2":
  2585. html = '<span style="color:#FF0000;">待查收</span>';
  2586. break;
  2587. case "3":
  2588. html = "退回审核中";
  2589. break;
  2590. case "4":
  2591. html = "办理中";
  2592. break;
  2593. case "5":
  2594. html = "延时审核";
  2595. break;
  2596. case "6":
  2597. if(row.F_IsProtect === 2 || row.F_IsProtect === 3) {
  2598. html = "已办未果";
  2599. } else {
  2600. html = "已办理";
  2601. }
  2602. break;
  2603. case "7":
  2604. html = "已回访";
  2605. break;
  2606. case "8":
  2607. if(row.F_Identification === 0) {
  2608. html = "重置转发";
  2609. } else if(row.F_Identification === 1) {
  2610. html = "退回重办";
  2611. } else {
  2612. html = "重办中";
  2613. }
  2614. break;
  2615. case "9":
  2616. html = "已结案";
  2617. break;
  2618. case "10":
  2619. html = "待审核";
  2620. break;
  2621. case "11":
  2622. html = "重办待交办";
  2623. break;
  2624. case "13":
  2625. html = "重办驳回";
  2626. break;
  2627. }
  2628. return html;
  2629. }
  2630. // 历史工单操作
  2631. function historyOrderOperation(val, row) {
  2632. var roleCode = $.cookie("code");
  2633. if(roleCode === "GNZY") {
  2634. return(
  2635. '<a class="xg" onclick="tj(\'' +
  2636. row.F_WorkOrderId +
  2637. '\')" title="提交">提交</a>&nbsp;' +
  2638. '<a class="xg" onclick="workOrderEdit(\'' +
  2639. row.F_WorkOrderId +
  2640. '\')" title="编辑">编辑</a>'
  2641. );
  2642. } else {
  2643. return "-";
  2644. }
  2645. }
  2646. //提交
  2647. function tj(str) {
  2648. layer.confirm(
  2649. "确定要提交工单么?", {
  2650. btn: ["确定", "取消"], //按钮
  2651. },
  2652. function() {
  2653. //请求后台数据
  2654. /*发送请求*/
  2655. $.post(
  2656. huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
  2657. ids: str,
  2658. token: $.cookie("token"),
  2659. },
  2660. function(result) {
  2661. result = JSON.parse(result);
  2662. if(result.state.toLowerCase() == "success") {
  2663. layer.msg("提交成功");
  2664. $("#orderlist").bootstrapTable("refresh");
  2665. //load();
  2666. }
  2667. }
  2668. );
  2669. }
  2670. );
  2671. }
  2672. // 编辑
  2673. function workOrderEdit(str) {
  2674. layer.open({
  2675. type: 2,
  2676. content: "./CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  2677. title: "编辑",
  2678. area: ["80%", "80%"], //宽高
  2679. });
  2680. }
  2681. function reminder(str, depId) {
  2682. layer.open({
  2683. type: 2,
  2684. content: "./CommonHtml/reminder.html?wid=" +
  2685. str +
  2686. "&depId=" +
  2687. depId +
  2688. "&callid=" +
  2689. $(".hidCallID").val() +
  2690. "", //iframe的url,no代表不显示滚动条
  2691. title: "催单内容",
  2692. area: ["40%", "40%"], //宽高
  2693. });
  2694. }
  2695. //跳转超期共单列表
  2696. $(".surIcon").click(function() {
  2697. top.$("iframe:visible")[0].src = "./Appeal/expiredWorkOrders.html";
  2698. });
  2699. //右上角消息列表
  2700. function rightUp() {
  2701. helper.init.isload = 0;
  2702. $(".drm").html("");
  2703. $.ajax({
  2704. type: "get",
  2705. url: huayi.config.callcenter_url + "Index/GetNoDealOrder",
  2706. async: true,
  2707. dataType: "json",
  2708. data: {
  2709. token: $.cookie("token"),
  2710. top: 5,
  2711. //mid:$('.mid').val()
  2712. },
  2713. success: function(data) {
  2714. helper.init.isload = 1;
  2715. $(".mid").val(data.maxid);
  2716. // helper.cookies.set("mid", data.maxid, 7);
  2717. $(".xx_count").html(data.total);
  2718. $(".sur_count").html(data.timeoutcount);
  2719. $("#cqorder").val(data.timeoutcount);
  2720. if(data.rows) {
  2721. $.each(data.rows, function(i, n) {
  2722. if(i < 10) {
  2723. $(
  2724. "<li>" +
  2725. '<a href="javaScript:;" class="xx" onclick="ckxq(' +
  2726. n.F_WorkOrderId +
  2727. ')">' +
  2728. '<div class="tipCon">' +
  2729. n.F_ComContent +
  2730. "</div>" +
  2731. '<div class="order_time clearfix">' +
  2732. '<span class="work_order">订单号:' +
  2733. n.F_WorkOrderId +
  2734. "</span>" +
  2735. '<span class="ort">' +
  2736. n.F_CreateTime +
  2737. "</span>" +
  2738. "</div>" +
  2739. '</a></li><li class="divider"></li>'
  2740. ).appendTo(".drm");
  2741. }
  2742. });
  2743. }
  2744. $(
  2745. '<li><a href="javaScript:;" class="seeMore" onclick="goDC()">' +
  2746. '<div class="order_time clearfix">' +
  2747. '<span class="work_order">查看更多</span>' +
  2748. '<span class="ort"> ' +
  2749. ">>" +
  2750. "</span>" +
  2751. "</div>" +
  2752. "</a></li>"
  2753. ).appendTo(".drm");
  2754. },
  2755. });
  2756. }
  2757. function goDC() {
  2758. top.$("iframe:visible")[0].src = "Business/WorkDC.html";
  2759. }
  2760. //右下角消息弹框
  2761. function rightDown() {
  2762. helper.init.isload = 0;
  2763. var tota = 0;
  2764. $.ajax({
  2765. type: "get",
  2766. url: huayi.config.callcenter_url + "Index/GetNoDealWorkTotal",
  2767. async: true,
  2768. dataType: "json",
  2769. data: {
  2770. token: $.cookie("token"),
  2771. },
  2772. success: function(data) {
  2773. helper.init.isload = 1;
  2774. $(".rightDown_list").html("");
  2775. var con = data.data;
  2776. if(con.length > 0) {
  2777. con.push({
  2778. state: 15,
  2779. con: $("#cqorder").val()
  2780. });
  2781. }
  2782. $(con).each(function(i, n) {
  2783. var sts = "";
  2784. switch(n.state) {
  2785. case 0:
  2786. sts = "待处理";
  2787. break;
  2788. case 1:
  2789. sts = "待交办";
  2790. break;
  2791. case 2:
  2792. sts = "待查收";
  2793. break;
  2794. case 3:
  2795. sts = "退回审核中";
  2796. break;
  2797. case 4:
  2798. sts = "办理中(主办)";
  2799. break;
  2800. case 5:
  2801. sts = "延时审核中";
  2802. break;
  2803. case 6:
  2804. sts = "待回访";
  2805. break;
  2806. case 7:
  2807. sts = "已回访";
  2808. break;
  2809. case 8:
  2810. sts = "重办中";
  2811. break;
  2812. case 9:
  2813. sts = "已结案";
  2814. break;
  2815. case 10:
  2816. sts = "办理中(协办)";
  2817. break;
  2818. case 11:
  2819. sts = "待处理";
  2820. break;
  2821. case 12:
  2822. sts = "待审核";
  2823. break;
  2824. case 13:
  2825. sts = "待督办";
  2826. break;
  2827. case 15:
  2828. sts = "超期工单";
  2829. break;
  2830. case 16:
  2831. sts = "重办驳回";
  2832. break;
  2833. default:
  2834. sts = "其他";
  2835. break;
  2836. }
  2837. $(
  2838. '<li onclick="turnTo(this)">' +
  2839. '<a href="javaScript:;" data-index="' +
  2840. n.state +
  2841. '">' +
  2842. "<div>" +
  2843. sts +
  2844. '<span class="pull-right text-muted small">' +
  2845. n.con +
  2846. "条</span>" +
  2847. "</div>" +
  2848. "</a>" +
  2849. "</li>"
  2850. ).appendTo(".rightDown_list");
  2851. tota = tota + parseInt(n.con);
  2852. });
  2853. $(".messageTotal").html(tota);
  2854. },
  2855. });
  2856. }
  2857. function turnTo(a) {
  2858. var state = $(a).children("a").attr("data-index");
  2859. switch(state) {
  2860. case "0":
  2861. $("iframe:visible")[0].src = "Business/ZXDCL.html";
  2862. break;
  2863. case "1":
  2864. $("iframe:visible")[0].src =
  2865. "Business/LeaderDCL.html?states=" + state;
  2866. break; //代交办
  2867. case "2":
  2868. $("iframe:visible")[0].src = "Business/WorkDC.html?states=" + state;
  2869. break; //待查收
  2870. case "3":
  2871. $("iframe:visible")[0].src =
  2872. "Business/LeaderDCL.html?states=" + state;
  2873. break; //退回审核中
  2874. case "4":
  2875. $("iframe:visible")[0].src = "Business/WorkDC.html?states=" + state;
  2876. break; //办理中(主办)
  2877. case "5":
  2878. $("iframe:visible")[0].src =
  2879. "Business/LeaderDCL.html?states=" + state;
  2880. break; //延时审核中
  2881. case "6":
  2882. $("iframe:visible")[0].src = "Business/ZXDCL.html?states=" + state;
  2883. break;
  2884. case "7":
  2885. $("iframe:visible")[0].src =
  2886. "Business/LeaderDCL.html?states=" + state;
  2887. break; //已回访
  2888. case "8":
  2889. $("iframe:visible")[0].src = "Business/WorkDC.html?states=" + state;
  2890. break; //重办中
  2891. case "10":
  2892. $("iframe:visible")[0].src =
  2893. "Business/WorkDCCO.html?states=" + state;
  2894. break; //办理中协办
  2895. case "11":
  2896. $("iframe:visible")[0].src = "Business/WorkDC_EJ.html";
  2897. break; //办理中协办
  2898. case "12":
  2899. $("iframe:visible")[0].src = "Appeal/toAuditList.html";
  2900. break; //待审核
  2901. case "13":
  2902. $("iframe:visible")[0].src = "Appeal/toSupervList.html";
  2903. break; //待督办
  2904. case "15":
  2905. $("iframe:visible")[0].src = "Appeal/expiredWorkOrders.html";
  2906. break; //超期工单
  2907. case "16":
  2908. $("iframe:visible")[0].src = "Business/LeaderBH.html";
  2909. break; //重办驳回工单
  2910. default:
  2911. sts = "其他";
  2912. break;
  2913. }
  2914. }
  2915. ///拖拽效果
  2916. //拖动事件
  2917. var box = document.getElementById("box");
  2918. //鼠标按下的函数
  2919. box.onmousedown = function(ev) {
  2920. var oEvent = ev || event;
  2921. //求出鼠标和box的位置差值
  2922. var x = oEvent.clientX - box.offsetLeft;
  2923. var y = oEvent.clientY - box.offsetTop;
  2924. //鼠标移动的函数
  2925. //把事件加在document上,解决因为鼠标移动太快时,
  2926. //鼠标超过box后就没有了拖拽的效果的问题
  2927. document.onmousemove = function(ev) {
  2928. var oEvent = ev || event;
  2929. //保证拖拽框一直保持在浏览器窗口内部,不能被拖出的浏览器窗口的范围
  2930. var l = oEvent.clientX - x;
  2931. var t = oEvent.clientY - y;
  2932. if(l < 0) {
  2933. l = 0;
  2934. } else if(l > document.documentElement.clientWidth - box.offsetWidth) {
  2935. l = document.documentElement.clientWidth - box.offsetWidth;
  2936. }
  2937. if(t < 0) {
  2938. t = 0;
  2939. } else if(
  2940. t >
  2941. document.documentElement.clientHeight - box.offsetHeight
  2942. ) {
  2943. t = document.documentElement.clientHeight - box.offsetHeight;
  2944. }
  2945. box.style.left = l + "px";
  2946. box.style.top = t + "px";
  2947. };
  2948. //鼠标抬起的函数
  2949. document.onmouseup = function() {
  2950. document.onmousemove = null;
  2951. document.onmouseup = null;
  2952. };
  2953. //火狐浏览器在拖拽空div时会出现bug
  2954. //return false阻止默认事件,解决火狐的bug
  2955. // return false;
  2956. };
  2957. function messages(type) {
  2958. if(!type) {
  2959. type = $(".right-tab li.active").index();
  2960. }
  2961. var html = $("#tab-" + (type + 1)).find(".chat_box");
  2962. html.html("");
  2963. helper.init.isload = 0;
  2964. $.ajax({
  2965. type: "get",
  2966. url: huayi.config.callcenter_url + "Index/GetChatLists",
  2967. async: true,
  2968. dataType: "json",
  2969. data: {
  2970. token: $.cookie("token"),
  2971. isread: type,
  2972. top: 50,
  2973. fromid: 0,
  2974. },
  2975. success: function(data) {
  2976. helper.init.isload = 1;
  2977. $("#tab-1").find(".message_count").html(data.total);
  2978. if(type == 0) {
  2979. if(data.total == 0) {
  2980. $(".readed").hide();
  2981. } else {
  2982. $(".readed").show();
  2983. }
  2984. $(".close_chat").show();
  2985. }
  2986. $(data.rows).each(function(i, n) {
  2987. var str = "";
  2988. str =
  2989. '<div class="sidebar-message">' +
  2990. '<a href="#">' +
  2991. '<div class="pull-left text-center">' +
  2992. '<img alt="image" class="img-circle message-avatar" src="img/chat_pic.jpg">' +
  2993. '<div class="m-t-xs">' +
  2994. n.F_UserName +
  2995. "</div>" +
  2996. "</div>" +
  2997. '<div class="media-body">' +
  2998. '<div class="chat_content">' +
  2999. GetCont(n.Content) +
  3000. "</div>" +
  3001. '<small class="text-muted">' +
  3002. n.CreateDate +
  3003. "</small>" +
  3004. '<span class="reply" data-FromUserId="' +
  3005. n.FromUserId +
  3006. '" data-ToUserId="' +
  3007. n.ToUserId +
  3008. '" data-roleId="' +
  3009. n.F_RoleId +
  3010. '" onclick="resply(this)">回复</span>';
  3011. if(n.IsRead != 1) {
  3012. str +=
  3013. '<span class="reply close_chat" data-index="' +
  3014. n.Id +
  3015. '" onclick="closed(this)">关闭</span>';
  3016. }
  3017. "</div>" + "</a>" + "</div>";
  3018. html.append(str);
  3019. });
  3020. },
  3021. });
  3022. }
  3023. function closed(a) {
  3024. var id = $(a).attr("data-index");
  3025. $.ajax({
  3026. type: "post",
  3027. url: huayi.config.callcenter_url + "Index/CloseChat",
  3028. async: true,
  3029. dataType: "json",
  3030. data: {
  3031. token: $.cookie("token"),
  3032. id: id,
  3033. },
  3034. success: function(data) {
  3035. if(data.total > 0) {
  3036. messages();
  3037. } else {
  3038. layer.msg("关闭消息失败!");
  3039. }
  3040. },
  3041. });
  3042. }
  3043. function resply(a) {
  3044. var userId = $(a).attr("data-FromUserId");
  3045. var toId = $(a).attr("data-ToUserId");
  3046. var roleId = $(a).attr("data-roleId");
  3047. layer.open({
  3048. type: 2,
  3049. content: "replyChat.html?userId=" +
  3050. userId +
  3051. "&roleId=" +
  3052. roleId +
  3053. "&toId=" +
  3054. toId, //iframe的url,no代表不显示滚动条
  3055. title: "回复消息",
  3056. area: ["50%", "60%"], //宽高
  3057. });
  3058. }
  3059. //登陆弹窗函数
  3060. function login_DK() {
  3061. layer.open({
  3062. type: 2,
  3063. content: ["CommonHtml/elasticFrame.html", "no"], //iframe的url,no代表不显示滚动条
  3064. title: "提示",
  3065. area: ["25%", "55%"], //宽高
  3066. });
  3067. }
  3068. // 顶部消息
  3069. function showTopMsgs() {
  3070. $("#top_notices_lists").toggle();
  3071. }
  3072. // 获取顶部消息(只展示未读消息 0未读 1已读)
  3073. function getTopMsgs() {
  3074. helper.init.isload = 0;
  3075. $.getJSON(
  3076. huayi.config.callcenter_url + "InternalMessages/GetMsg", {
  3077. token: $.cookie("token"),
  3078. smstype: 1,
  3079. },
  3080. function(result) {
  3081. if(result.state.toLowerCase() === "success") {
  3082. helper.init.isload = 1;
  3083. $("#top_notices_lists").empty();
  3084. result = result.data;
  3085. var str = "";
  3086. if(result && result.length) {
  3087. if(isFirstShowTopMsg) {
  3088. $("#top_notices_lists").hide();
  3089. isFirstShowTopMsg = false;
  3090. }
  3091. $("#top_notices_num").text(result.length);
  3092. if(result.length > 99) {
  3093. $("#top_notices_num").text(result.length);
  3094. }
  3095. for(var i = 0; i < result.length; i++) {
  3096. str +=
  3097. '<li class="top_notices_item">' +
  3098. '<span title="' +
  3099. result[i].SMS_Content +
  3100. '" class="top_notices_con">' +
  3101. result[i].SMS_Content +
  3102. "</span>" +
  3103. '<button type="button" class="btn btn-primary btn-sm" onclick="signRead(' +
  3104. result[i].SMS_Id +
  3105. ', event)">未读</button>' +
  3106. "</li>" +
  3107. '<li class="divider"></li>';
  3108. }
  3109. } else {
  3110. str =
  3111. '<li class="top_notices_item">' +
  3112. '<span class="top_notices_con">暂无消息!</span>' +
  3113. "</li>";
  3114. $("#top_notices_num").text(0);
  3115. }
  3116. $("#top_notices_lists").append(str);
  3117. $("#top_notices_lists").find(".divider:last").remove();
  3118. }
  3119. }
  3120. );
  3121. }
  3122. // 标记消息状态
  3123. function signRead(signid, e) {
  3124. e.stopPropagation();
  3125. layer.confirm(
  3126. "确认已读后该条消息将不再提示,请慎重", {
  3127. icon: 7,
  3128. btn: ["确认", "取消"], //按钮
  3129. },
  3130. function(index) {
  3131. $.ajax({
  3132. type: "get",
  3133. url: huayi.config.callcenter_url +
  3134. "InternalMessages/UpdateState",
  3135. dataType: "json",
  3136. async: true,
  3137. data: {
  3138. ids: signid,
  3139. state: 1, //状态,0未读 1已读
  3140. token: $.cookie("token"),
  3141. },
  3142. success: function(data) {
  3143. if(data.state.toLowerCase() === "success") {
  3144. // 更新顶部消息内容和数量
  3145. getTopMsgs();
  3146. $("#top_notices_lists").hide();
  3147. layer.close(index);
  3148. }
  3149. },
  3150. });
  3151. }
  3152. );
  3153. }
  3154. function getnew() {
  3155. helper.init.isload = 0;
  3156. $.getJSON(
  3157. huayi.config.callcenter_url + "InternalMessages/GetMsg", {
  3158. token: $.cookie("token"),
  3159. smstype: 2,
  3160. },
  3161. function(result) {
  3162. helper.init.isload = 1;
  3163. if(result.state.toLowerCase() === "success") {
  3164. result = result.data;
  3165. var str = "";
  3166. $("#top_notices_lists1").empty();
  3167. if(result && result.length) {
  3168. $(".tan_ping").css("display", "block");
  3169. for(var i = 0; i < result.length; i++) {
  3170. var contant1 = result[i].SMS_Content.split("|")[0];
  3171. if(contant1.length > 68) {
  3172. contant2 = contant1.substr(0, 68) + "...";
  3173. } else {
  3174. contant2 = contant1;
  3175. }
  3176. var contant3 = result[i].SMS_Content.split("|")[1];
  3177. str +=
  3178. '<li class="top_notices_item top_notices_item1">' +
  3179. '<span title="有坐席向您索要关于“' +
  3180. contant1 +
  3181. "”的内容,截止至" +
  3182. contant3 +
  3183. ',请尽快处理" data_id="' +
  3184. result[i].SMS_Id +
  3185. '" class="top_notices_con1">有坐席向您索要关于“' +
  3186. contant2 +
  3187. '”的内容</span><br /><span class="top_notices_con1">截止至<i style="color:red;font-style:normal">' +
  3188. contant3 +
  3189. "</i>,请尽快处理</span>" +
  3190. // '<button type="button" class="btn btn-primary btn-sm" onclick="signRead('+ result[i].SMS_Id +', event)">未读</button>' +
  3191. "</li>" +
  3192. '<li class="divider"></li>';
  3193. }
  3194. } else {
  3195. str =
  3196. '<li class="top_notices_item">' +
  3197. '<span class="top_notices_con">暂无消息!</span>' +
  3198. "</li>";
  3199. }
  3200. $("#top_notices_lists1").append(str);
  3201. }
  3202. }
  3203. );
  3204. }
  3205. $("#know").on("click", function() {
  3206. var data_id = $(".top_notices_con1").attr("data_id");
  3207. Read(data_id, event);
  3208. $(".tan_ping").css("display", "none");
  3209. getnew();
  3210. });
  3211. //跳转索要列表
  3212. $("#chuli").on("click", function() {
  3213. var data_id = $(".top_notices_con1").attr("data_id");
  3214. Read(data_id, event);
  3215. $(".tan_ping").css("display", "none");
  3216. getnew();
  3217. $("iframe:visible")[0].src = "zhiShiKu/askRecords1.html";
  3218. });
  3219. function Read(signid, e) {
  3220. e.stopPropagation();
  3221. $.ajax({
  3222. type: "get",
  3223. url: huayi.config.callcenter_url + "InternalMessages/UpdateState",
  3224. dataType: "json",
  3225. async: true,
  3226. data: {
  3227. ids: signid,
  3228. state: 1, //状态,0未读 1已读
  3229. token: $.cookie("token"),
  3230. },
  3231. success: function(data) {
  3232. if(data.state.toLowerCase() === "success") {
  3233. // 更新顶部消息内容和数量
  3234. getTopMsgs();
  3235. $("#top_notices_lists").hide();
  3236. // layer.close(index);
  3237. }
  3238. },
  3239. });
  3240. }
  3241. // 获取工单数量
  3242. function workcount() {
  3243. $.getJSON(
  3244. huayi.config.callcenter_url + "WorkOrder/GetDWCount", {
  3245. token: $.cookie("token"),
  3246. },
  3247. function(result) {
  3248. if(result.state.toLowerCase() == "success") {
  3249. var data = result.data.DWCount[0];
  3250. $(".YWJD_DCLS").text(data.DaiBan); // 待办事项
  3251. $(".WorkTHCB").text(data.TuiHui); // 退回重办
  3252. $(".workOverdue").text(data.ChaoQi); // 超期工单
  3253. $(".WorkXJDWTH").text(data.XiaJiTH); // 下级单位退回
  3254. $(".WorkYBLTJ").text(data.DaiShenHen); // 待审核下级单位
  3255. $(".WorkTHBJJ").text(data.TuiHuiJuJue); // 退回被拒绝
  3256. $(".WorkYSBJJ").text(data.YanShiJuJue); // 延时被拒绝
  3257. $(".UnsuccessfulLevel2").text(data.YiBsnWeiGuo); // 已办未果
  3258. $(".superviseCommission").text(data.DB); // 督办工单
  3259. }
  3260. }
  3261. );
  3262. }
  3263. function domainPrompt() {
  3264. var content =
  3265. '<div style="padding: 20px; font-size: 30px; line-height: 40px;">为了系统平台的安全考虑,系统登录地址改为:<a href="http://12345rx.zwfw.anyang.gov.cn:9999/home.html" target="block">http://12345rx.zwfw.anyang.gov.cn:9999/home.html</a>,新系统地址5月28日开始正式使用,老系统将于6月5日正式停止访问,请互相转告,谢谢!</div>';
  3266. if(window.location.host === "125.45.12.146:9999") {
  3267. layer.open({
  3268. type: 1,
  3269. title: "提示",
  3270. content: content, //这里content是一个普通的String
  3271. area: ["50%", "50%"],
  3272. });
  3273. }
  3274. }
  3275. $("#hangUpEvaluation").click(function() {
  3276. satisfactionEvaluationFun();
  3277. });
  3278. function satisfactionEvaluationFun() {
  3279. obj.Type = "TurnIvr";
  3280. obj.AgentID = $.cookie("zx_user");
  3281. obj.AgentExten = $.cookie("extno");
  3282. obj.IvrName = "MYD";
  3283. obj.IvrPos = "1";
  3284. Send();
  3285. }
  3286. // 多媒体提示信息
  3287. function multimediaPrompt(roleCode) {
  3288. if(roleCode === "MTDD") {
  3289. $.ajax({
  3290. type: "get",
  3291. url: huayi.config.callcenter_url + "Info/GetMultiCount",
  3292. dataType: "json",
  3293. async: true,
  3294. data: {
  3295. token: $.cookie("token"),
  3296. },
  3297. success: function(data) {
  3298. if(data.state.toLowerCase() === "success") {
  3299. var data = data.data
  3300. var content =
  3301. '<div style="padding: 20px; font-size: 20px; line-height: 40px;"><p><ul>' +
  3302. '<li>当日来信:' + data.lxcount[0].Column1 + '</li>' +
  3303. '<li>退件数量:' + data.thcount[0].Column1 + '</li>' +
  3304. '<li>延期数量:' + data.yscount[0].Column1 + '</li>' +
  3305. '<li>办结数量:' + data.bjcount[0].Column1 + '</li>' +
  3306. '</ul></p></div>';
  3307. layer.open({
  3308. type: 1,
  3309. title: "提示",
  3310. content: content, //这里content是一个普通的String
  3311. area: ["25%", "30%"],
  3312. });
  3313. }
  3314. },
  3315. });
  3316. }
  3317. }
  3318. function getReactionCategory(roleCode, pid = 38) {
  3319. // var roleCode = $.cookie("code");
  3320. // 供暖专员只获取供暖问题
  3321. if(roleCode === "GNZY") {
  3322. pid = 2460;
  3323. } else {
  3324. pid = 38;
  3325. }
  3326. $.get(
  3327. huayi.config.callcenter_url + "Dictionary/GetZTreeNew", {
  3328. token: $.cookie("token"),
  3329. pid: pid,
  3330. },
  3331. function(result) {
  3332. result = $.parseJSON(result);
  3333. var content = JSON.parse(result.data);
  3334. layui.use("dropdown", function() {
  3335. var dropdown = layui.dropdown;
  3336. dropdown.render({
  3337. elem: "#reflectCategory", //可绑定在任意元素中,此处以上述按钮为例
  3338. data: content,
  3339. id: "reflectCategory",
  3340. //菜单被点击的事件
  3341. click: function(obj) {
  3342. $("#reflectCategory").val(obj.title);
  3343. $("#PID").val(obj.id);
  3344. },
  3345. });
  3346. });
  3347. }
  3348. );
  3349. }
  3350. function getSearchReactionCategory(key) {
  3351. $("#reflectCategoryList").empty();
  3352. $.get(
  3353. huayi.config.callcenter_url + "Dictionary/GetKeyListNew", {
  3354. token: $.cookie("token"),
  3355. key: key,
  3356. },
  3357. function(result) {
  3358. result = $.parseJSON(result);
  3359. if(result.state.toLowerCase() === "success") {
  3360. var content = result.data;
  3361. if(content.length > 0) {
  3362. content.forEach(function(e, i) {
  3363. $(
  3364. "<li index='" +
  3365. e.id +
  3366. "' indexName='" +
  3367. e.name +
  3368. "'>" +
  3369. e.names +
  3370. "</li>"
  3371. ).appendTo("#reflectCategoryList");
  3372. });
  3373. } else {
  3374. $("<li index='' indexName=''>没有相关数据</li>").appendTo(
  3375. "#reflectCategoryList"
  3376. );
  3377. }
  3378. }
  3379. }
  3380. );
  3381. }
  3382. function debounce(fun, delay) {
  3383. return function(args) {
  3384. var that = this;
  3385. var _args = args;
  3386. clearTimeout(fun.id);
  3387. fun.id = setTimeout(function() {
  3388. fun.call(that, _args);
  3389. }, delay);
  3390. };
  3391. }
  3392. // 监听浏览器关闭
  3393. window.onunload = function(e) {
  3394. logout();
  3395. return;
  3396. };
  3397. //获取知识库消息
  3398. //setInterval(getnew, 180000);