No Description

toAuditList.html 35KB

123456789101112131415161718192021222324252627282930313233343536373839404142434445464748495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100101102103104105106107108109110111112113114115116117118119120121122123124125126127128129130131132133134135136137138139140141142143144145146147148149150151152153154155156157158159160161162163164165166167168169170171172173174175176177178179180181182183184185186187188189190191192193194195196197198199200201202203204205206207208209210211212213214215216217218219220221222223224225226227228229230231232233234235236237238239240241242243244245246247248249250251252253254255256257258259260261262263264265266267268269270271272273274275276277278279280281282283284285286287288289290291292293294295296297298299300301302303304305306307308309310311312313314315316317318319320321322323324325326327328329330331332333334335336337338339340341342343344345346347348349350351352353354355356357358359360361362363364365366367368369370371372373374375376377378379380381382383384385386387388389390391392393394395396397398399400401402403404405406407408409410411412413414415416417418419420421422423424425426427428429430431432433434435436437438439440441442443444445446447448449450451452453454455456457458459460461462463464465466467468469470471472473474475476477478479480481482483484485486487488489490491492493494495496497498499500501502503504505506507508509510511512513514515516517518519520521522523524525526527528529530531532533534535536537538539540541542543544545546547548549550551552553554555556557558559560561562563564565566567568569570571572573574575576577578579580581582583584585586587588589590591592593594595596597598599600601602603604605606607608609610611612613614615616617618619620621622623624625626627628629630631632633634635636637638639640641642643644645646647648649650651652653654655656657658659660661662663664665666667668669670671672673674675676677678679680681682683684685686687688689690691692693694695696697698699700701702703704705706707708709710711712713714715716717718719720721722723724725726727728729730731732733734735736737738739740741742743744745746747748749750751752753754755756757758759760761762763764765766767768769770771772773774775776777778779780781782783784785786787788789790791792793794795796797798799800801802803804805806807808809810811812813814815816817818819820821822823824825826827828829830831832833834835836837838839840841842843844845846847848849850851852853854855856857858859860861862863864865866867868869870871
  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>局委退回审核</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <link rel="stylesheet" href="../css/bootstrap-select.css">
  8. <script src="../Script/Common/huayi.config.js"></script>
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="javaScript:;">工单处理</a>&gt;
  22. <a href="" class="nowPosition">局委退回审核</a>
  23. </sapn>
  24. </div>
  25. <div class="dhRight">
  26. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  27. </div>
  28. </div>
  29. <div style="padding: 10px;" class="tj_content clearFix">
  30. <div style="padding: 10px;" class="tj_content clearFix">
  31. <div>
  32. <span>【搜索信息】</span>
  33. <div class="box_content">
  34. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  35. <tr>
  36. <th>工单来源:</th>
  37. <td>
  38. <select class="form-control" id="source">
  39. </select>
  40. </td>
  41. <th>来电号码:</th>
  42. <td>
  43. <input type="text" id="tel" class="form-control" />
  44. </td>
  45. <th>来电时间:</th>
  46. <td colspan="3">
  47. <input type="text" id="starttime" class="photo x-color laydate-icon" autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text" id="endtime" class="photo x-color laydate-icon" autocomplete="off" style="height: 35px;" />
  48. </td>
  49. </tr>
  50. <tr>
  51. <th>事项编号:</th>
  52. <td>
  53. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  54. </td>
  55. <th><span class="nameJustified">来电人:</span></th>
  56. <td>
  57. <input type="text" id="name" class="form-control" />
  58. </td>
  59. <!-- <th>工单状态:</th>
  60. <td>
  61. <select name="" id="state" class="select">
  62. <option value="" selected="selected">请选择</option>
  63. <option value="0">新工单</option>
  64. <option value="10">待审核</option>
  65. <option value="6">已办理</option>
  66. </select>
  67. </td> -->
  68. <th><span class="nameJustified">关键字:</span></th>
  69. <td>
  70. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  71. <botton class="btns Seach">搜索</botton>
  72. </td>
  73. </tr>
  74. <tr>
  75. <th>受话坐席:</th>
  76. <td>
  77. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  78. data-live-search="true">
  79. <option value="">请选择坐席</option>
  80. </select>
  81. </td>
  82. <th><span class="nameJustified">审核员:</span></th>
  83. <td>
  84. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  85. multiple data-live-search="true">
  86. <option value="">请选择调度员</option>
  87. </select>
  88. </td>
  89. <th>反映区域:</th>
  90. <td>
  91. <select name="" id="sourceAreas" class="form-control Min-width">
  92. </select>
  93. <botton class="btns exportFile">导出</botton>
  94. </td>
  95. </tr>
  96. <tr>
  97. <th>承办单位:</th>
  98. <td style="position: relative;">
  99. <div class="inpBox">
  100. <input type="text" class="inps" onkeyup="darptSearch()" />
  101. <i class="Cleans fa fa-close"></i>
  102. <i class="xl xl_one"></i>
  103. <div class="addTree xlAdd">
  104. <ul id="addTreeDemo" class="ztree"></ul>
  105. </div>
  106. </div>
  107. <div class="selDpart1">
  108. <ul id="sponsor">
  109. </ul>
  110. </div>
  111. </td>
  112. <th>来电类型:</th>
  113. <td>
  114. <select class="form-control" id="type">
  115. </select>
  116. </td>
  117. <th></th>
  118. <td style="text-align: center;">
  119. </td>
  120. </tr>
  121. </table>
  122. </div>
  123. </div>
  124. <div>
  125. <div style="width: 100%;padding: 10px;">
  126. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  127. data-pagination="true">
  128. <thead>
  129. <tr>
  130. <!-- <th data-checkbox="true"></th> -->
  131. <th data-formatter="serialNumber" data-align="center">
  132. 序号
  133. </th>
  134. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">工单单号</th>
  135. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
  136. <th data-field="DeptName" data-align="center">承办单位</th>
  137. <!-- <th data-field="OtherDeptName" data-align="center">协办单位</th> -->
  138. <th data-field="UserName" data-align="center">受理人</th>
  139. <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
  140. <!--<th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>-->
  141. <th data-field="OverState" data-formatter="OverTime" data-align="center">时限</th>
  142. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">办理时限</th>
  143. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
  144. </tr>
  145. </thead>
  146. <tbody class="list"></tbody>
  147. </table>
  148. </div>
  149. </div>
  150. </div>
  151. </div>
  152. <!--下载框-->
  153. <div class="t-shade lyxz">
  154. <div class="shade_k">
  155. <div class="shade_title">
  156. <span>录音播放与下载<srong class="cknum"></srong></span>
  157. <span class="setwin gbly"><a>x</a></span>
  158. </div>
  159. <div class="shade_content">
  160. <div class="Ly_box audiojs">
  161. </div>
  162. </div>
  163. </div>
  164. </div>
  165. <input type="hidden" id="PID" />
  166. <input type="hidden" id="Dpment" />
  167. </div>
  168. <script src="../js/layui/layui.js"></script>
  169. <script src="../js/bootstrap-select.js"></script>
  170. <script src="../css/laydate/laydate.js"></script>
  171. <script src="../My97DatePicker/WdatePicker.js"></script>
  172. <script src="../js/zTree/jquery.ztree.core.js"></script>
  173. <script src="../js/search/screen.js"></script>
  174. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  175. <script>
  176. var wid = helper.request.queryString("states");
  177. if (wid) {
  178. $("#state").val(wid);
  179. }
  180. $(document).ready(function () {
  181. load();
  182. laydate.skin('blue');
  183. laydate({
  184. elem: '#starttime',
  185. event: 'focus'
  186. });
  187. laydate({
  188. elem: '#endtime',
  189. event: 'focus'
  190. });
  191. });
  192. //关闭录音弹出
  193. $(".gbly").click(function () {
  194. $(".lyxz").removeClass("cx");
  195. $('audio')[0].pause();
  196. });
  197. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  198. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  199. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  200. });
  201. //获取查询信息
  202. function load() {
  203. //坐席
  204. var usercodeID = "";
  205. var usercode_ = $("#ZX").val(); //坐席
  206. if (usercode_ != null) {
  207. $(usercode_).each(function (i, n) {
  208. var obj1 = '';
  209. obj1 = n + ",";
  210. usercodeID += obj1;
  211. })
  212. } else {
  213. usercodeID = ""
  214. }
  215. // 调度员
  216. var ddusercodeID = "";
  217. var ddusercode_ = $("#yardman").val(); //坐席
  218. if (ddusercode_ != null) {
  219. $(ddusercode_).each(function (i, n) {
  220. var obj2 = '';
  221. obj2 = n + ",";
  222. ddusercodeID += obj2;
  223. })
  224. } else {
  225. ddusercodeID = ""
  226. }
  227. //先销毁表格
  228. $('#orderlist').bootstrapTable('destroy');
  229. //初始化表格,动态从服务器加载数据
  230. $("#orderlist").bootstrapTable({
  231. method: "get", //使用get请求到服务器获取数据
  232. url: huayi.config.callcenter_url + "WorkOrder/GetZXDealList", //获取数据的Servlet地址
  233. contentType: "application/x-www-form-urlencoded",
  234. striped: true, //表格显示条纹
  235. pagination: true, //启动分页
  236. pageSize: 10, //每页显示的记录数
  237. pageNumber: 1, //当前第几页
  238. pageList: [10, 20, 50, 100], //记录数可选列表
  239. search: false, //是否启用查询
  240. showColumns: false, //显示下拉框勾选要显示的列
  241. showRefresh: false, //显示刷新按钮
  242. sidePagination: "server", //表示服务端请求
  243. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  244. //设置为limit可以获取limit, offset, search, sort, order
  245. queryParamsType: "undefined",
  246. queryParams: function queryParams(params) { //设置查询参数
  247. var param = {
  248. page: params.pageNumber,
  249. pagesize: params.pageSize,
  250. workid: $("#wids").val(),
  251. state: 10, //=工单状态
  252. type: $("#type").val(), //=工单类型
  253. bigtype: $("#bigtype").val(), //=大类别
  254. smalltype: $("#smalltype").val(), //=小类别
  255. key: $("#key").val(), //=关键字
  256. tel: $("#tel").val(), //=客户电话
  257. name: $("#name").val(), //=客户名称
  258. usercode: usercodeID, //=坐席工号
  259. ddusercode: ddusercodeID,
  260. keyid: $("#keyid").val(), //=关键词id
  261. source: $("#source").val(), //=来源&
  262. starttime: $("#starttime").val(), //=开始时间
  263. endtime: $("#endtime").val(), //=结束时间
  264. deptid: $("#PID").val(),
  265. type: $("#type").val(),
  266. tab: 0, //待处理
  267. sourcearea: $('#sourceAreas').val(), //区域
  268. jianhang: 0,
  269. phoneType: 2, // 12345来电
  270. token: $.cookie("token")
  271. };
  272. return param;
  273. },
  274. onLoadSuccess: function (data) { //加载成功时执行
  275. // layer.msg("加载成功");
  276. //console.log(data);
  277. },
  278. onLoadError: function () { //加载失败时执行
  279. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  280. }
  281. });
  282. }
  283. //状态
  284. function States(val, row) {
  285. var html = '';
  286. switch (val + '') {
  287. case '0':
  288. html = '新工单';
  289. if (row.F_IsReturn == 1) {
  290. html = '新工单(回退)';
  291. }
  292. break;
  293. case '1':
  294. html = '待交办';
  295. break;
  296. case '2':
  297. html = '待查收';
  298. break;
  299. case '3':
  300. html = '退回审核中';
  301. break;
  302. case '4':
  303. html = '办理中';
  304. break;
  305. case '5':
  306. html = '延时审核';
  307. break;
  308. case '6':
  309. html = '已办理';
  310. break;
  311. case '7':
  312. html = '已回访';
  313. break;
  314. case '8':
  315. html = '重办中';
  316. break;
  317. case '9':
  318. html = '已结案';
  319. break;
  320. case '10':
  321. html = '待审核';
  322. break;
  323. }
  324. return html;
  325. }
  326. //时限
  327. function OverTime(val, row) {
  328. if (val == 1) {
  329. return '<div class="" style="cursor: pointer;">' +
  330. '<span class="Greens">' + row.GapTime + '</span>' +
  331. '</div>';
  332. } else if (val == 2) {
  333. return '<div class="" style="cursor: pointer;">' +
  334. '<span class="Yellows">' + row.GapTime + '</span>' +
  335. '</div>';
  336. } else if (val == 3) {
  337. return '<div class="" style="cursor: pointer;">' +
  338. '<span class="Reds">' + row.GapTime + '</span>' +
  339. '</div>';
  340. }
  341. }
  342. //办理时限
  343. function BanTime(val) {
  344. if (val) {
  345. var time = val.substring(0, val.indexOf(' '));
  346. return '<div class="" style="cursor: pointer;">' +
  347. '<span>' + time + '</span>' +
  348. '</div>';
  349. }
  350. }
  351. //音频
  352. function setCode(val) {
  353. if (val) {
  354. return '<div class="imgs" style="cursor: pointer;">' +
  355. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' + val + '" />' +
  356. '</div>';
  357. } else {
  358. return '';
  359. }
  360. }
  361. //编号
  362. function serialNumber(val, row, index) {
  363. return index + 1;
  364. }
  365. function GetCont(val) {
  366. if (val) {
  367. var str = '<div '
  368. if (val.length > 10) {
  369. str = str + ' title="' + val + '" ';
  370. val = val.substr(0, 10) + "...";
  371. }
  372. return str + '>' + val + '</div>';
  373. } else {
  374. return '';
  375. }
  376. }
  377. //操作
  378. function Dispose(val, row) {
  379. var Rows = row.Buttons;
  380. // alert(row.F_WorkOrderId);
  381. var WorkOrderId = row.F_WorkOrderId;
  382. var html = '';
  383. if (row.F_WorkState == '1') {
  384. html += '<a class="xg" onclick="redeploy(\'' + WorkOrderId + '\')">转派&nbsp</a>';
  385. }
  386. for (var i = 0; i < Rows.length; i++) {
  387. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  388. if (html1) {
  389. html1 = html1.replace("data", val);
  390. }
  391. html += html1;
  392. }
  393. return html;
  394. }
  395. //转派
  396. function redeploy(WorkOrderId) {
  397. layer.open({
  398. type: 2,
  399. content: "../CommonHtml/zhuanpai.html?wid=" + WorkOrderId, //iframe的url,no代表不显示滚动条
  400. title: '转派',
  401. area: ['85%', '80%'], //宽高
  402. });
  403. }
  404. //查看详情
  405. function ckxq(str) {
  406. layer.open({
  407. type: 2,
  408. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  409. title: '工单详情',
  410. area: ['100%', '100%'], //宽高
  411. });
  412. }
  413. //编辑
  414. function bj(str) {
  415. layer.open({
  416. type: 2,
  417. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  418. title: '编辑工单',
  419. area: ['96%', '85%'], //宽高
  420. });
  421. }
  422. //删除
  423. function move(str) {
  424. layer.confirm('确定删除工单?', {
  425. btn: ['是', '否'] //按钮
  426. }, function () {
  427. $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
  428. ids: str,
  429. token: $.cookie("token")
  430. }, function (result) {
  431. result = JSON.parse(result);
  432. if (result.state.toLowerCase() == "success") {
  433. layer.msg("删除成功");
  434. load();
  435. }
  436. })
  437. });
  438. }
  439. //提交
  440. function tj(str) {
  441. layer.confirm('确定要提交工单么?', {
  442. btn: ['确定', '取消'] //按钮
  443. }, function () {
  444. //请求后台数据
  445. /*发送请求*/
  446. $.post(huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
  447. ids: str,
  448. token: $.cookie("token")
  449. }, function (result) {
  450. result = JSON.parse(result);
  451. if (result.state.toLowerCase() == "success") {
  452. layer.msg("提交成功");
  453. load();
  454. }
  455. })
  456. });
  457. }
  458. //交办
  459. function jb(str) {
  460. layer.open({
  461. type: 2,
  462. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  463. title: '工单交办',
  464. area: ['87%', '80%'], //宽高
  465. });
  466. }
  467. //领导批示
  468. function lader(str) {
  469. layer.open({
  470. type: 2,
  471. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  472. title: '领导批示',
  473. area: ['60%', '80%'], //宽高
  474. });
  475. }
  476. //市长批示
  477. function city(str) {
  478. layer.open({
  479. type: 2,
  480. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  481. title: '领导批示',
  482. area: ['60%', '80%'], //宽高
  483. });
  484. }
  485. //办理
  486. function bl(str) {
  487. layer.open({
  488. type: 2,
  489. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  490. title: '办理工单',
  491. area: ['60%', '80%'], //宽高
  492. });
  493. }
  494. //督办
  495. function Supervision(str) {
  496. layer.open({
  497. type: 2,
  498. state: 1,
  499. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1' +
  500. '&state=1', //iframe的url,no代表不显示滚动条
  501. title: '督办',
  502. area: ['60%', '80%'], //宽高
  503. });
  504. }
  505. //不督办
  506. function ndb(str) {
  507. layer.open({
  508. type: 2,
  509. state: 2,
  510. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1' +
  511. '&state=2', //iframe的url,no代表不显示滚动条
  512. title: '不督办',
  513. area: ['60%', '80%'], //宽高
  514. });
  515. }
  516. //督查
  517. function Supervision_(str) {
  518. layer.open({
  519. type: 2,
  520. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url,no代表不显示滚动条
  521. title: '监察',
  522. area: ['60%', '80%'], //宽高
  523. });
  524. }
  525. //强制结案
  526. function StrongLawsuit(str) {
  527. layer.open({
  528. type: 2,
  529. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  530. title: '强制结案',
  531. area: ['60%', '80%'], //宽高
  532. });
  533. }
  534. //回退BackDtail
  535. function BackDtail(str) {
  536. layer.open({
  537. type: 2,
  538. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  539. title: '工单回退',
  540. area: ['60%', '80%'], //宽高
  541. });
  542. }
  543. //查收
  544. function cs(str) {
  545. layer.confirm('确定要查收?', {
  546. btn: ['是', '否'] //按钮
  547. }, function () {
  548. $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  549. workorderid: str,
  550. token: $.cookie("token")
  551. }, function (result) {
  552. result = JSON.parse(result);
  553. if (result.state.toLowerCase() == "success") {
  554. layer.msg("查收成功");
  555. load();
  556. }
  557. })
  558. });
  559. }
  560. //收回
  561. function sh(str) {
  562. layer.confirm('确定要回收?', {
  563. btn: ['是', '否'] //按钮
  564. }, function () {
  565. $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
  566. workorderid: str,
  567. token: $.cookie("token")
  568. }, function (result) {
  569. result = JSON.parse(result);
  570. if (result.state.toLowerCase() == "success") {
  571. layer.msg("回收");
  572. load();
  573. }
  574. })
  575. });
  576. }
  577. //强制回收
  578. function recycles() {
  579. layer.confirm('确定要强制退回吗?', {
  580. btn: ['是', '否'] //按钮
  581. });
  582. }
  583. //退回申请
  584. function th(str) {
  585. layer.open({
  586. type: 2,
  587. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  588. title: '申请退回工单',
  589. area: ['60%', '80%'], //宽高
  590. });
  591. }
  592. //审核退回申请
  593. function shth(str) {
  594. layer.open({
  595. type: 2,
  596. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  597. title: '审核退回申请',
  598. area: ['60%', '80%'], //宽高
  599. });
  600. }
  601. //办理
  602. // function th(str) {
  603. // layer.open({
  604. // type: 2,
  605. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  606. // title: '办理工单',
  607. // area: ['35%', '30%'], //宽高
  608. // });
  609. // }
  610. //申请延时
  611. function ys(str) {
  612. layer.open({
  613. type: 2,
  614. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  615. title: '申请延时',
  616. area: ['60%', '80%'], //宽高
  617. });
  618. }
  619. //审核申请延时
  620. function shys(str) {
  621. layer.open({
  622. type: 2,
  623. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  624. title: '审核延时申请',
  625. area: ['60%', '80%'], //宽高
  626. });
  627. }
  628. //诉求回访
  629. function hf(str) {
  630. layer.open({
  631. type: 2,
  632. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  633. title: '工单回访',
  634. area: ['60%', '80%'], //宽高
  635. });
  636. }
  637. //重办工单
  638. function cb(str) {
  639. layer.open({
  640. type: 2,
  641. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  642. title: '重办工单',
  643. area: ['60%', '80%'], //宽高
  644. });
  645. }
  646. //审核
  647. function audit(str) {
  648. layer.open({
  649. type: 2,
  650. content: "../CommonHtml/AuditDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  651. title: '审核',
  652. area: ['60%', '80%'], //宽高
  653. });
  654. }
  655. //结案
  656. function Lawsuit(str) {
  657. layer.open({
  658. type: 2,
  659. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  660. title: '诉求单结案',
  661. area: ['60%', '80%'], //宽高
  662. });
  663. }
  664. $('.Appeal').click(function () {
  665. layer.open({
  666. type: 2,
  667. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  668. title: '新增诉求',
  669. area: ['85%', '80%'], //宽高
  670. });
  671. })
  672. //上传文件
  673. function upload() {
  674. if (document.getElementById("upFile").files.length > 0) {
  675. var formData = new FormData();
  676. formData.append("upFile", document.getElementById("upFile").files[0]);
  677. formData.append("token", $.cookie("token"));
  678. $.ajax({
  679. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  680. type: "POST",
  681. data: formData,
  682. /**
  683. *必须false才会自动加上正确的Content-Type
  684. */
  685. contentType: false,
  686. /**
  687. * 必须false才会避开jQuery对 formdata 的默认处理
  688. * XMLHttpRequest会对 formdata 进行正确的处理
  689. */
  690. processData: false,
  691. success: function (result) {
  692. document.getElementById("upFile").outerHTML = document.getElementById("upFile")
  693. .outerHTML;
  694. $("#upFile").change(function () {
  695. upload();
  696. });
  697. var r = $.parseJSON(result);
  698. if (r.state.toLowerCase() == "success") {
  699. $(".fjnr").text(r.data);
  700. $("#scfj").show();
  701. }
  702. }
  703. });
  704. } else {
  705. layer.confirm('请上传文件!', {
  706. btn: ['确定']
  707. });
  708. }
  709. }
  710. //来源
  711. function LY(obj) {
  712. obj.empty();
  713. obj.append('<option selected="selected" value="">请选择</option>');
  714. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  715. "token": $.cookie("token"),
  716. id: 1
  717. }, function (data) {
  718. if (data.state.toLowerCase() == "success") {
  719. var content = data.data;
  720. $(content).each(function (i, n) {
  721. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  722. obj);
  723. })
  724. }
  725. })
  726. }
  727. //类别
  728. function LB(obj) {
  729. obj.empty();
  730. obj.append('<option selected="selected" value="">请选择</option>');
  731. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  732. "token": $.cookie("token"),
  733. id: 2
  734. }, function (data) {
  735. if (data.state.toLowerCase() == "success") {
  736. var content = data.data;
  737. $(content).each(function (i, n) {
  738. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  739. obj);
  740. })
  741. }
  742. })
  743. }
  744. // 主题
  745. function ZT(obj) {
  746. obj.empty();
  747. obj.append('<option selected="selected" value="">请选择</option>');
  748. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  749. "token": $.cookie("token"),
  750. id: 3
  751. }, function (data) {
  752. if (data.state.toLowerCase() == "success") {
  753. var content = data.data;
  754. $(content).each(function (i, n) {
  755. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  756. obj);
  757. })
  758. }
  759. })
  760. }
  761. function tree() {
  762. $.get(huayi.config.callcenter_url + 'Department/GetDeptList', {
  763. "token": $.cookie("token"),
  764. // "pid": pid
  765. }, function (result) {
  766. result = $.parseJSON(result);
  767. $.fn.zTree.init($("#addTreeDemo"), setting1, result.data); //实例化树形图
  768. });
  769. }
  770. var setting1 = {
  771. data: {
  772. key: {
  773. name: "F_DeptName"
  774. },
  775. simpleData: {
  776. enable: true,
  777. idKey: "F_DeptId",
  778. pIdKey: "F_PartentId",
  779. rootPId: 0
  780. }
  781. },
  782. callback: {
  783. onClick: zTreeOnClick
  784. }
  785. };
  786. function zTreeOnClick(event, treeId, treeNode) {
  787. if (treeNode.level >= 1) {
  788. $('.inps').val(treeNode.F_DeptName);
  789. $("#PID").val(treeNode.F_DeptId);
  790. $("#Dpment").val(treeNode.F_DeptName);
  791. $(".Cleans").show();
  792. }
  793. };
  794. $(".exportFile").click(function () {
  795. var usercode_ = $("#ZX").val(); //坐席
  796. if (usercode_ != null) {
  797. $(usercode_).each(function (i, n) {
  798. var obj1 = "";
  799. obj1 = n + ",";
  800. usercodeID += obj1;
  801. });
  802. } else {
  803. usercodeID = "";
  804. }
  805. // 调度员
  806. var ddusercodeID = "";
  807. var ddusercode_ = $("#yardman").val(); //坐席
  808. if (ddusercode_ != null) {
  809. $(ddusercode_).each(function (i, n) {
  810. var obj2 = "";
  811. obj2 = n + ",";
  812. ddusercodeID += obj2;
  813. });
  814. } else {
  815. ddusercodeID = "";
  816. }
  817. var workid = $("#wids").val()
  818. var key = $("#key").val() //=关键字
  819. var tel = $("#tel").val() //=客户电话
  820. var name = $("#name").val() //=客户名称
  821. var usercode = usercodeID //=坐席工号
  822. var ddusercode = ddusercodeID
  823. var source = $("#source").val() //=来源&
  824. var starttime = $("#starttime").val() //=开始时间
  825. var endtime = $("#endtime").val() //=结束时间
  826. var deptid = $("#PID").val()
  827. var type = $("#type").val() //=工单类型
  828. var bigtype = $("#bigtype").val()
  829. var smalltype = $("#smalltype").val() //=小类别
  830. var sourcearea = $("#sourceAreas").val() //区域
  831. var state = $("#state").val() //=工单状态
  832. var tab = 0;
  833. var keyid = $("#keyid").val() //=关键词id
  834. var url = huayi.config.callcenter_url + "WorkOrder/GetZXDealList?token=" + $.cookie("token");
  835. url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" + key +
  836. "&tel=" +
  837. tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
  838. source +
  839. "&starttime=" + starttime + "&endtime=" + endtime + "&deptid=" + deptid + "&sourcearea=" +
  840. sourcearea +
  841. "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&keyid=" + keyid + "&isdc=1";
  842. window.location.href = url;
  843. })
  844. </script>
  845. </body>
  846. </html>