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WorkDCMarketing.html 39KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>待办事项</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="javaScript:;">办理单位</a>&gt;
  22. <a href="" class="nowPosition">待办事项</a>
  23. </sapn>
  24. </div>
  25. <div class="dhRight">
  26. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  27. </div>
  28. </div>
  29. <div style="padding: 10px" class="tj_content clearFix">
  30. <div style="padding: 10px" class="tj_content clearFix">
  31. <div>
  32. <span>【搜索信息】</span>
  33. <div class="box_content">
  34. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  35. <tr>
  36. <th>工单来源:</th>
  37. <td>
  38. <select class="form-control" id="source">
  39. </select>
  40. </td>
  41. <th>来电号码:</th>
  42. <td>
  43. <input type="text" id="tel" class="form-control" />
  44. </td>
  45. <th>来电时间:</th>
  46. <td colspan="3">
  47. <input type="text" id="starttime" class="photo x-color laydate-icon"
  48. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  49. id="endtime" class="photo x-color laydate-icon" autocomplete="off"
  50. style="height: 35px;" />
  51. </td>
  52. </tr>
  53. <tr>
  54. <th>事项编号:</th>
  55. <td>
  56. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  57. </td>
  58. <th><span class="nameJustified">来电人:</span></th>
  59. <td>
  60. <input type="text" id="name" class="form-control" />
  61. </td>
  62. <th><span class="nameJustified">关键字:</span></th>
  63. <td>
  64. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  65. <botton class="btns Seach">搜索</botton>
  66. </td>
  67. </tr>
  68. <tr>
  69. <th>受话坐席:</th>
  70. <td>
  71. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  72. data-live-search="true">
  73. <option value="">请选择坐席</option>
  74. </select>
  75. </td>
  76. <th><span class="nameJustified">审核员:</span></th>
  77. <td>
  78. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  79. multiple data-live-search="true">
  80. <option value="">请选择调度员</option>
  81. </select>
  82. </td>
  83. <th>反映区域:</th>
  84. <td>
  85. <select name="" id="sourceAreas" class="form-control Min-width">
  86. </select>
  87. <botton class="btns exportFile">导出</botton>
  88. </td>
  89. </tr>
  90. <tr>
  91. <th>承办单位:</th>
  92. <td style="position: relative;">
  93. <div class="inpBox">
  94. <input type="text" class="inps" onkeyup="darptSearch()" />
  95. <i class="Cleans fa fa-close"></i>
  96. <i class="xl xl_one"></i>
  97. <div class="addTree xlAdd">
  98. <ul id="addTreeDemo" class="ztree"></ul>
  99. </div>
  100. </div>
  101. <div class="selDpart1">
  102. <ul id="sponsor">
  103. </ul>
  104. </div>
  105. </td>
  106. <th>来电类型:</th>
  107. <td>
  108. <select class="form-control" id="type">
  109. </select>
  110. </td>
  111. <th></th>
  112. <td style="text-align: center;">
  113. </td>
  114. </tr>
  115. </table>
  116. </div>
  117. </div>
  118. <div>
  119. <div style="width: 100%; padding: 10px">
  120. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  121. data-pagination="true">
  122. <thead>
  123. <tr>
  124. <th data-formatter="serialNumber" data-align="center">
  125. 序号
  126. </th>
  127. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  128. 工单单号
  129. </th>
  130. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  131. 诉求标题
  132. </th>
  133. <th data-field="DeptName" data-align="center">
  134. 承办单位
  135. </th>
  136. <!-- <th data-field="OtherDeptName" data-align="center">
  137. 协办单位
  138. </th> -->
  139. <!-- <th data-field="UserName" data-align="center">
  140. 受理人
  141. </th> -->
  142. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  143. 办理状态
  144. </th>
  145. <!--<th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>-->
  146. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  147. 时限
  148. </th>
  149. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  150. 办理时限
  151. </th>
  152. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  153. 操作
  154. </th>
  155. </tr>
  156. </thead>
  157. <tbody class="list"></tbody>
  158. </table>
  159. </div>
  160. </div>
  161. </div>
  162. </div>
  163. <!--下载框-->
  164. <div class="t-shade lyxz">
  165. <div class="shade_k">
  166. <div class="shade_title">
  167. <span>录音播放与下载<srong class="cknum"></srong></span>
  168. <span class="setwin gbly"><a>x</a></span>
  169. </div>
  170. <div class="shade_content">
  171. <div class="Ly_box audiojs"></div>
  172. </div>
  173. </div>
  174. </div>
  175. <input type="hidden" id="PID" />
  176. <input type="hidden" id="Dpment" />
  177. </div>
  178. <script src="../js/layui/layui.js"></script>
  179. <script src="../js/bootstrap-select.js"></script>
  180. <script src="../css/laydate/laydate.js"></script>
  181. <script src="../My97DatePicker/WdatePicker.js"></script>
  182. <script src="../js/zTree/jquery.ztree.core.js"></script>
  183. <script src="../js/search/screen.js"></script>
  184. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  185. <script>
  186. var wid = helper.request.queryString("states");
  187. if (wid) {
  188. $("#state").val(wid);
  189. }
  190. $(document).ready(function () {
  191. load();
  192. laydate.skin("blue");
  193. laydate({
  194. elem: "#starttime",
  195. event: "focus",
  196. });
  197. laydate({
  198. elem: "#endtime",
  199. event: "focus",
  200. });
  201. });
  202. //关闭录音弹出
  203. $(".gbly").click(function () {
  204. $(".lyxz").removeClass("cx");
  205. $("audio")[0].pause();
  206. });
  207. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  208. $(".success").removeClass("success"); //去除之前选中的行的,选中样式
  209. $(ele).addClass("success"); //添加当前选中的 success样式用于区别
  210. });
  211. //获取查询信息
  212. function load() {
  213. //坐席
  214. var usercodeID = "";
  215. var usercode_ = $("#ZX").val(); //坐席
  216. if (usercode_ != null) {
  217. $(usercode_).each(function (i, n) {
  218. var obj1 = "";
  219. obj1 = n + ",";
  220. usercodeID += obj1;
  221. });
  222. } else {
  223. usercodeID = "";
  224. }
  225. // 调度员
  226. var ddusercodeID = "";
  227. var ddusercode_ = $("#yardman").val(); //坐席
  228. if (ddusercode_ != null) {
  229. $(ddusercode_).each(function (i, n) {
  230. var obj2 = "";
  231. obj2 = n + ",";
  232. ddusercodeID += obj2;
  233. });
  234. } else {
  235. ddusercodeID = "";
  236. }
  237. //先销毁表格
  238. $("#orderlist").bootstrapTable("destroy");
  239. //初始化表格,动态从服务器加载数据
  240. $("#orderlist").bootstrapTable({
  241. method: "get", //使用get请求到服务器获取数据
  242. url: huayi.config.callcenter_url + "WorkOrder/GetDWDealList", //获取数据的Servlet地址
  243. contentType: "application/x-www-form-urlencoded",
  244. striped: true, //表格显示条纹
  245. pagination: true, //启动分页
  246. pageSize: 10, //每页显示的记录数
  247. pageNumber: 1, //当前第几页
  248. pageList: [10, 20, 50, 100], //记录数可选列表
  249. search: false, //是否启用查询
  250. showColumns: false, //显示下拉框勾选要显示的列
  251. showRefresh: false, //显示刷新按钮
  252. sidePagination: "server", //表示服务端请求
  253. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  254. //设置为limit可以获取limit, offset, search, sort, order
  255. queryParamsType: "undefined",
  256. queryParams: function queryParams(params) {
  257. //设置查询参数
  258. var param = {
  259. page: params.pageNumber,
  260. pagesize: params.pageSize,
  261. workid: $("#wids").val(),
  262. state: $("#state").val(), //=工单状态
  263. type: $("#type").val(), //=工单类型
  264. bigtype: $("#bigtype").val(), //=大类别
  265. smalltype: $("#smalltype").val(), //=小类别
  266. key: $("#key").val(), //=关键字
  267. tel: $("#tel").val(), //=客户电话
  268. name: $("#name").val(), //=客户名称
  269. usercode: usercodeID, //=坐席工号
  270. ddusercode: ddusercodeID,
  271. keyid: $("#keyid").val(), //=关键词id
  272. source: $("#source").val(), //=来源&
  273. starttime: $("#starttime").val(), //=开始时间
  274. endtime: $("#endtime").val(), //=结束时间
  275. deptid: $("#PID").val(),
  276. type: $("#type").val(),
  277. tab: 0, //待处理
  278. distribute: 0,
  279. sourcearea: $("#sourceAreas").val(), //区域
  280. jianhang: 3, // 营商环境
  281. token: $.cookie("token"),
  282. };
  283. return param;
  284. },
  285. onLoadSuccess: function (data) {
  286. //加载成功时执行
  287. // layer.msg("加载成功");
  288. //console.log(data);
  289. },
  290. onLoadError: function () {
  291. //加载失败时执行
  292. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  293. },
  294. });
  295. }
  296. //状态
  297. function States(val, row) {
  298. var html = "";
  299. switch (val + "") {
  300. case "0":
  301. html = "新工单";
  302. if (row.F_IsReturn == 1) {
  303. html = "新工单(回退)";
  304. }
  305. break;
  306. case "1":
  307. html = "待审核";
  308. break;
  309. case "2":
  310. html = '<span style="color:#FF0000;">待查收</span>';
  311. break;
  312. case "3":
  313. html = "退回审核中";
  314. break;
  315. case "4":
  316. html = "办理中";
  317. break;
  318. case "5":
  319. html = "延时审核";
  320. break;
  321. case "6":
  322. html = "待审核";
  323. break;
  324. case "7":
  325. html = "已回访";
  326. break;
  327. case "8":
  328. html = "重办中";
  329. break;
  330. case "9":
  331. html = "已结案";
  332. break;
  333. case "10":
  334. html = "待审核";
  335. break;
  336. case "11":
  337. html = "重办待交办";
  338. break;
  339. case "12":
  340. html = "待审核";
  341. break;
  342. case "13":
  343. html = "待督办";
  344. break;
  345. }
  346. return html;
  347. }
  348. //时限
  349. function OverTime(val, row) {
  350. if (val == 1) {
  351. return (
  352. '<div class="" style="cursor: pointer;">' +
  353. '<span class="Greens">' +
  354. row.GapTime +
  355. "</span>" +
  356. "</div>"
  357. );
  358. } else if (val == 2) {
  359. return (
  360. '<div class="" style="cursor: pointer;">' +
  361. '<span class="Yellows">' +
  362. row.GapTime +
  363. "</span>" +
  364. "</div>"
  365. );
  366. } else if (val == 3) {
  367. return (
  368. '<div class="" style="cursor: pointer;">' +
  369. '<span class="Reds">' +
  370. row.GapTime +
  371. "</span>" +
  372. "</div>"
  373. );
  374. }
  375. }
  376. //办理时限
  377. function BanTime(val) {
  378. if (val) {
  379. var time = val.substring(0, val.indexOf(" "));
  380. return (
  381. '<div class="" style="cursor: pointer;">' +
  382. "<span>" +
  383. time +
  384. "</span>" +
  385. "</div>"
  386. );
  387. }
  388. }
  389. //音频
  390. function setCode(val) {
  391. if (val) {
  392. return (
  393. '<div class="imgs" style="cursor: pointer;">' +
  394. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  395. val +
  396. '" />' +
  397. "</div>"
  398. );
  399. } else {
  400. return "";
  401. }
  402. }
  403. //编号
  404. function serialNumber(val, row, index) {
  405. return index + 1;
  406. }
  407. function GetCont(val) {
  408. if (val) {
  409. var str = "<div ";
  410. if (val.length > 10) {
  411. str = str + ' title="' + val + '" ';
  412. val = val.substr(0, 10) + "...";
  413. }
  414. return str + ">" + val + "</div>";
  415. } else {
  416. return "";
  417. }
  418. }
  419. //操作
  420. function Dispose(val, row) {
  421. var Rows = row.Buttons;
  422. var html = "";
  423. for (var i = 0; i < Rows.length; i++) {
  424. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  425. if (html1) {
  426. html1 = html1.replace("data", val);
  427. html1 = html1.replace("isProtect", row.F_IsProtect);
  428. html1 = html1.replace("row", row.F_MainDeptId);
  429. }
  430. html += html1;
  431. }
  432. return html;
  433. }
  434. //查看详情
  435. function ckxq(str) {
  436. layer.open({
  437. type: 2,
  438. // content: "../CommonHtml/WorkDatil.html?wid=" + str +
  439. // "&workOrderType=todo", //iframe的url,no代表不显示滚动条
  440. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  441. title: "工单详情",
  442. area: ["100%", "100%"], //宽高
  443. });
  444. }
  445. //编辑
  446. function bj(str) {
  447. layer.open({
  448. type: 2,
  449. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  450. title: "审核工单",
  451. area: ["96%", "80%"], //宽高
  452. });
  453. }
  454. //删除
  455. function move(str) {
  456. layer.confirm(
  457. "确定删除工单?", {
  458. btn: ["是", "否"], //按钮
  459. },
  460. function () {
  461. $.post(
  462. huayi.config.callcenter_url +
  463. "WorkOrder/DelWorkOrder", {
  464. ids: str,
  465. token: $.cookie("token"),
  466. },
  467. function (result) {
  468. result = JSON.parse(result);
  469. if (result.state.toLowerCase() == "success") {
  470. layer.msg("删除成功");
  471. load();
  472. }
  473. }
  474. );
  475. }
  476. );
  477. }
  478. //提交
  479. function tj(str) {
  480. layer.confirm(
  481. "确定要提交工单么?", {
  482. btn: ["确定", "取消"], //按钮
  483. },
  484. function () {
  485. //请求后台数据
  486. /*发送请求*/
  487. $.post(
  488. huayi.config.callcenter_url +
  489. "WorkOrder/SubmitWorkOrder", {
  490. ids: str,
  491. token: $.cookie("token"),
  492. },
  493. function (result) {
  494. result = JSON.parse(result);
  495. if (result.state.toLowerCase() == "success") {
  496. layer.msg("提交成功");
  497. load();
  498. }
  499. }
  500. );
  501. }
  502. );
  503. }
  504. //交办
  505. function jb(str) {
  506. layer.open({
  507. type: 2,
  508. content: "../CommonHtml/JiaoBan.html?wid=" + str, //iframe的url,no代表不显示滚动条
  509. title: "工单交办",
  510. area: ["87%", "80%"], //宽高
  511. });
  512. }
  513. //领导批示
  514. function lader(str) {
  515. layer.open({
  516. type: 2,
  517. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  518. title: "领导批示",
  519. area: ["60%", "80%"], //宽高
  520. });
  521. }
  522. //市长批示
  523. function city(str) {
  524. layer.open({
  525. type: 2,
  526. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  527. title: "领导批示",
  528. area: ["60%", "80%"], //宽高
  529. });
  530. }
  531. //办理
  532. function bl(str, isProtect) {
  533. layer.open({
  534. type: 2,
  535. content: "../CommonHtml/banli.html?wid=" +
  536. str +
  537. "&isProtect=" +
  538. isProtect, //iframe的url,no代表不显示滚动条
  539. title: "办理工单",
  540. area: ["60%", "80%"], //宽高
  541. });
  542. }
  543. //派单
  544. function pd(str) {
  545. layer.open({
  546. type: 2,
  547. content: "../CommonHtml/handle.html?wid=" + str, //iframe的url,no代表不显示滚动条
  548. title: "派单",
  549. area: ["87%", "80%"], //宽高
  550. });
  551. }
  552. //督办
  553. function Supervision(str) {
  554. layer.open({
  555. type: 2,
  556. content: "../CommonHtml/Supervision_.html?wid=" +
  557. str +
  558. "&type=1", //iframe的url,no代表不显示滚动条
  559. title: "督办",
  560. area: ["60%", "80%"], //宽高
  561. });
  562. }
  563. //督查
  564. function Supervision_(str) {
  565. layer.open({
  566. type: 2,
  567. content: "../CommonHtml/Supervision_.html?wid=" +
  568. str +
  569. "&type=2", //iframe的url,no代表不显示滚动条
  570. title: "监察",
  571. area: ["60%", "80%"], //宽高
  572. });
  573. }
  574. //强制结案
  575. function StrongLawsuit(str) {
  576. layer.open({
  577. type: 2,
  578. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  579. title: "强制结案",
  580. area: ["60%", "80%"], //宽高
  581. });
  582. }
  583. //回退BackDtail
  584. function BackDtail(str) {
  585. layer.open({
  586. type: 2,
  587. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  588. title: "工单回退",
  589. area: ["60%", "80%"], //宽高
  590. });
  591. }
  592. //查收
  593. function cs(str) {
  594. $.post(
  595. huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  596. workorderid: str,
  597. token: $.cookie("token"),
  598. },
  599. function (result) {
  600. result = JSON.parse(result);
  601. if (result.state.toLowerCase() == "success") {
  602. layer.msg("查收成功");
  603. load();
  604. }
  605. }
  606. );
  607. }
  608. //收回
  609. function sh(str) {
  610. layer.confirm(
  611. "确定要回收?", {
  612. btn: ["是", "否"], //按钮
  613. },
  614. function () {
  615. $.post(
  616. huayi.config.callcenter_url +
  617. "WorkOrder/TakeBackWorkOrder", {
  618. workorderid: str,
  619. token: $.cookie("token"),
  620. },
  621. function (result) {
  622. result = JSON.parse(result);
  623. if (result.state.toLowerCase() == "success") {
  624. layer.msg("回收");
  625. load();
  626. }
  627. }
  628. );
  629. }
  630. );
  631. }
  632. //撤回
  633. function withdraw(str) {
  634. layer.confirm(
  635. "确定要撤回吗?", {
  636. btn: ["是", "否"], //按钮
  637. },
  638. function () {
  639. $.post(
  640. huayi.config.callcenter_url +
  641. "WorkOrder/WithdrawWorkOrder", {
  642. workorderid: str,
  643. token: $.cookie("token"),
  644. },
  645. function (result) {
  646. result = JSON.parse(result);
  647. if (result.state.toLowerCase() == "success") {
  648. layer.msg("撤回成功");
  649. load();
  650. }
  651. }
  652. );
  653. }
  654. );
  655. }
  656. //退回申请
  657. function th(str) {
  658. layer.open({
  659. type: 2,
  660. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  661. title: "申请退回工单",
  662. area: ["60%", "80%"], //宽高
  663. });
  664. }
  665. //审核退回申请
  666. function shth(str) {
  667. layer.open({
  668. type: 2,
  669. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  670. title: "审核退回申请",
  671. area: ["60%", "80%"], //宽高
  672. });
  673. }
  674. //办理
  675. // function th(str) {
  676. // layer.open({
  677. // type: 2,
  678. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  679. // title: '办理工单',
  680. // area: ['35%', '30%'], //宽高
  681. // });
  682. // }
  683. //处理审核
  684. function auditdeal(str) {
  685. layer.open({
  686. type: 2,
  687. content: "../CommonHtml/processing_audit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  688. title: "处理审核",
  689. area: ["80%", "80%"], //宽高
  690. });
  691. }
  692. //转督办
  693. function zdb(str) {
  694. layer.confirm(
  695. "确定督办吗?", {
  696. btn: ["是", "否"], //按钮
  697. },
  698. function () {
  699. $.post(
  700. huayi.config.callcenter_url +
  701. "WorkOrder/RemindWorkOrder", {
  702. workorderid: str,
  703. type: 1,
  704. state: 0,
  705. token: $.cookie("token"),
  706. },
  707. function (result) {
  708. result = JSON.parse(result);
  709. if (result.state.toLowerCase() == "success") {
  710. layer.msg("操作成功");
  711. load();
  712. }
  713. }
  714. );
  715. }
  716. );
  717. }
  718. //申请延时
  719. function ys(str) {
  720. layer.open({
  721. type: 2,
  722. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  723. title: "申请延时",
  724. area: ["60%", "80%"], //宽高
  725. });
  726. }
  727. //审核申请延时
  728. function shys(str) {
  729. layer.open({
  730. type: 2,
  731. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  732. title: "审核延时申请",
  733. area: ["60%", "80%"], //宽高
  734. });
  735. }
  736. //诉求回访
  737. function hf(str) {
  738. layer.open({
  739. type: 2,
  740. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  741. title: "工单回访",
  742. area: ["60%", "80%"], //宽高
  743. });
  744. }
  745. //重办工单
  746. function cb(str) {
  747. layer.open({
  748. type: 2,
  749. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  750. title: "重办工单",
  751. area: ["60%", "80%"], //宽高
  752. });
  753. }
  754. //结案
  755. function Lawsuit(str) {
  756. layer.open({
  757. type: 2,
  758. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  759. title: "诉求单结案",
  760. area: ["60%", "80%"], //宽高
  761. });
  762. }
  763. //退回
  764. function returnRedo(str) {
  765. layer.open({
  766. type: 2,
  767. content: "../CommonHtml/returnRedo.html?wid=" + str, //iframe的url,no代表不显示滚动条
  768. title: "退回",
  769. area: ["60%", "80%"], //宽高
  770. });
  771. }
  772. $(".Appeal").click(function () {
  773. layer.open({
  774. type: 2,
  775. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  776. title: "新增诉求",
  777. area: ["85%", "80%"], //宽高
  778. });
  779. });
  780. //上传文件
  781. function upload() {
  782. if (document.getElementById("upFile").files.length > 0) {
  783. var formData = new FormData();
  784. formData.append(
  785. "upFile",
  786. document.getElementById("upFile").files[0]
  787. );
  788. formData.append("token", $.cookie("token"));
  789. $.ajax({
  790. url: huayi.config.callcenter_url +
  791. "/WorkOrder/UploadFile",
  792. type: "POST",
  793. data: formData,
  794. /**
  795. *必须false才会自动加上正确的Content-Type
  796. */
  797. contentType: false,
  798. /**
  799. * 必须false才会避开jQuery对 formdata 的默认处理
  800. * XMLHttpRequest会对 formdata 进行正确的处理
  801. */
  802. processData: false,
  803. success: function (result) {
  804. document.getElementById(
  805. "upFile"
  806. ).outerHTML = document.getElementById(
  807. "upFile"
  808. ).outerHTML;
  809. $("#upFile").change(function () {
  810. upload();
  811. });
  812. var r = $.parseJSON(result);
  813. if (r.state.toLowerCase() == "success") {
  814. $(".fjnr").text(r.data);
  815. $("#scfj").show();
  816. }
  817. },
  818. });
  819. } else {
  820. layer.confirm("请上传文件!", {
  821. btn: ["确定"],
  822. });
  823. }
  824. }
  825. //来源
  826. function LY(obj) {
  827. obj.empty();
  828. obj.append(
  829. '<option selected="selected" value="">请选择</option>'
  830. );
  831. $.getJSON(
  832. huayi.config.callcenter_url +
  833. "Dictionary/GetDicValueListById", {
  834. token: $.cookie("token"),
  835. id: 1,
  836. },
  837. function (data) {
  838. if (data.state.toLowerCase() == "success") {
  839. var content = data.data;
  840. $(content).each(function (i, n) {
  841. $(
  842. "<option value='" +
  843. n.F_ValueId +
  844. "'>" +
  845. n.F_Value +
  846. "</option>"
  847. ).appendTo(obj);
  848. });
  849. }
  850. }
  851. );
  852. }
  853. //类别
  854. function LB(obj) {
  855. obj.empty();
  856. obj.append(
  857. '<option selected="selected" value="">请选择</option>'
  858. );
  859. $.getJSON(
  860. huayi.config.callcenter_url +
  861. "Dictionary/GetDicValueListById", {
  862. token: $.cookie("token"),
  863. id: 2,
  864. },
  865. function (data) {
  866. if (data.state.toLowerCase() == "success") {
  867. var content = data.data;
  868. $(content).each(function (i, n) {
  869. $(
  870. "<option value='" +
  871. n.F_ValueId +
  872. "'>" +
  873. n.F_Value +
  874. "</option>"
  875. ).appendTo(obj);
  876. });
  877. }
  878. }
  879. );
  880. }
  881. // 主题
  882. function ZT(obj) {
  883. obj.empty();
  884. obj.append(
  885. '<option selected="selected" value="">请选择</option>'
  886. );
  887. $.getJSON(
  888. huayi.config.callcenter_url +
  889. "Dictionary/GetDicValueListById", {
  890. token: $.cookie("token"),
  891. id: 3,
  892. },
  893. function (data) {
  894. if (data.state.toLowerCase() == "success") {
  895. var content = data.data;
  896. $(content).each(function (i, n) {
  897. $(
  898. "<option value='" +
  899. n.F_ValueId +
  900. "'>" +
  901. n.F_Value +
  902. "</option>"
  903. ).appendTo(obj);
  904. });
  905. }
  906. }
  907. );
  908. }
  909. function tree() {
  910. $.get(
  911. huayi.config.callcenter_url + "Department/GetDeptList", {
  912. token: $.cookie("token"),
  913. // "pid": pid
  914. },
  915. function (result) {
  916. result = $.parseJSON(result);
  917. $.fn.zTree.init(
  918. $("#addTreeDemo"),
  919. setting1,
  920. result.data
  921. ); //实例化树形图
  922. }
  923. );
  924. }
  925. var setting1 = {
  926. data: {
  927. key: {
  928. name: "F_DeptName",
  929. },
  930. simpleData: {
  931. enable: true,
  932. idKey: "F_DeptId",
  933. pIdKey: "F_PartentId",
  934. rootPId: 0,
  935. },
  936. },
  937. callback: {
  938. onClick: zTreeOnClick,
  939. },
  940. };
  941. function zTreeOnClick(event, treeId, treeNode) {
  942. if (treeNode.level >= 1) {
  943. $(".inps").val(treeNode.F_DeptName);
  944. $("#PID").val(treeNode.F_DeptId);
  945. $("#Dpment").val(treeNode.F_DeptName);
  946. $(".Cleans").show();
  947. }
  948. }
  949. $(".exportFile").click(function () {
  950. var usercode_ = $("#ZX").val(); //坐席
  951. if (usercode_ != null) {
  952. $(usercode_).each(function (i, n) {
  953. var obj1 = "";
  954. obj1 = n + ",";
  955. usercodeID += obj1;
  956. });
  957. } else {
  958. usercodeID = "";
  959. }
  960. // 调度员
  961. var ddusercodeID = "";
  962. var ddusercode_ = $("#yardman").val(); //坐席
  963. if (ddusercode_ != null) {
  964. $(ddusercode_).each(function (i, n) {
  965. var obj2 = "";
  966. obj2 = n + ",";
  967. ddusercodeID += obj2;
  968. });
  969. } else {
  970. ddusercodeID = "";
  971. }
  972. // var isproresult = 2 // 已办未果
  973. var key = $("#key").val() //=关键字
  974. var tel = $("#tel").val() //=客户电话
  975. var name = $("#name").val() //=客户名称
  976. var usercode = usercodeID //=坐席工号
  977. var ddusercode = ddusercodeID
  978. var source = $("#source").val() //=来源&
  979. var starttime = $("#starttime").val() && $("#starttime").val().split(" ~ ")[0] //=开始时间
  980. var endtime = $("#starttime").val() && $("#starttime").val().split(" ~ ")[1] //=结束时间
  981. var deptid = $("#PID").val()
  982. var type = $("#type").val() //=工单类型
  983. var dealtype = $("#dealtype").val()
  984. var sourcearea = $("#sourceAreas").val() //区域
  985. var workid = $("#wids").val()
  986. var state = "" //=工单状态
  987. var tab = 0
  988. var keyid = $("#keyid").val() //=关键词id
  989. var url = huayi.config.callcenter_url + "WorkOrder/GetDWDealList?token=" + $.cookie("token");
  990. url += "&workid=" + workid + "&state=" + state + "&tab=" + tab + "&type=" + type + "&key=" + key +
  991. "&tel=" + tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode +
  992. "&keyid=" + keyid + "&source=" + source + "&starttime=" + starttime + "&endtime=" + endtime +
  993. "&deptid=" + deptid + "&sourcearea=" + sourcearea + "&dealtype=" + dealtype + "&isdc=1";
  994. window.location.href = url;
  995. })
  996. </script>
  997. </body>
  998. </html>