説明なし

index.js 94KB

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  1. var isFirstShowTopMsg = true;
  2. $(document).ready(function() {
  3. if($.cookie("token") == null) {
  4. window.location.href = "index.html";
  5. }
  6. // getnew();
  7. domainPrompt();
  8. // $("#con_startTime").val(helper.DateFormat.getNowDate()+" 00:00:00")
  9. // $("#con_endTime").val(helper.DateFormat.getNowDate()+" 23:59:59")
  10. // $("#old_startTime").val(helper.DateFormat.getNowDate()+" 00:00:00")
  11. // $("#old_endTime").val(helper.DateFormat.getNowDate()+" 23:59:59")
  12. // 历史工单
  13. loadOld();
  14. // 一键转接
  15. getkeyTransferData();
  16. // 来电弹屏
  17. laydate.skin("blue");
  18. laydate({
  19. elem: "#old_startTime",
  20. event: "focus",
  21. });
  22. laydate({
  23. elem: "#old_endTime",
  24. event: "focus",
  25. });
  26. laydate({
  27. elem: "#con_startTime",
  28. event: "focus",
  29. });
  30. laydate({
  31. elem: "#con_endTime",
  32. event: "focus",
  33. });
  34. laydate({
  35. elem: '#comprehensiveContentStarttime',
  36. event: 'focus',
  37. istime: true,
  38. format: 'YYYY-MM-DD hh:mm:ss'
  39. });
  40. laydate({
  41. elem: '#comprehensiveContentEndtime',
  42. event: 'focus',
  43. istime: true,
  44. format: 'YYYY-MM-DD hh:mm:ss'
  45. });
  46. //获取消息
  47. //getTopMsgs();
  48. //获取电话类别
  49. getPhoneType($("#phonetype"));
  50. //弹屏右侧切换效果
  51. // $(".ldtp-cr ul.ld-service li").click(function () {
  52. // $(this).addClass("cr-click").siblings().removeClass("cr-click");
  53. // loadOld();
  54. // });
  55. //最大化 最小化效果
  56. //最小化
  57. $(".minClosed").click(function() {
  58. $(".ldtp-con").removeClass("fadeInDown");
  59. $(".ldtp-con").addClass("fadeOutUp");
  60. $(".ldtp-con").css("display", "none");
  61. $(".maxOpen").show();
  62. $(".maxOpen").addClass("fadeInDown");
  63. });
  64. //最大化
  65. $(".maxOpen").click(function() {
  66. //触发来电类型第一个 点击;测试用
  67. $(".ldtp-con").removeClass("fadeOutUp");
  68. $(".ldtp-con").addClass("fadeInDown");
  69. $(".ldtp-con").css("display", "block");
  70. $(".maxOpen").hide();
  71. $(".maxOpen").removeClass("fadeInDown");
  72. $(".maxOpen").addClass("fadeInDown");
  73. $(".first").removeClass("first");
  74. $(".ldtp-con").addClass("first");
  75. });
  76. //关闭弹框
  77. $(".Bacha").click(function() {
  78. //清除来电类型样式
  79. $("#dicValueList li").find("label").removeClass("checkedDept");
  80. $(".ldtp-con").removeClass("fadeInDown");
  81. $(".ldtp-con").addClass("fadeOutUp");
  82. $(".ldtp-con").css("display", "none");
  83. $(".repoConte").hide();
  84. $(".comprehensiveContent").hide();
  85. Clean();
  86. $("#phonetype").val('12345')
  87. $("#phonetype1").hide()
  88. $("#phonetype2").hide()
  89. $(".SayBusy").addClass("active");
  90. $(".SayFree").removeClass("active");
  91. $(".zxzt").removeClass("br").removeClass("by").addClass("bl");
  92. $(".hwzt").text("空闲");
  93. $("#isml").val(0);
  94. SetStateCookie(0);
  95. obj.Type = "SayFree";
  96. obj.freeType = "tanPing";
  97. Send();
  98. });
  99. //顶部小头像
  100. var little_pic = $(".head-pic .hp-box img").attr("src");
  101. $(".maxOpen li .photo img").attr("src", little_pic);
  102. //点击左侧菜单来电弹屏显示
  103. $(".tantan").click(function() {
  104. $(".maxOpen").trigger("click");
  105. $(".head-pic .lahei .la-before").show();
  106. $(".head-pic .lahei .la-after").hide();
  107. });
  108. //点击挂断
  109. $(".head-pic .td-call .take").click(function() {
  110. //obj.Type = "DropCall";
  111. obj.Type = "TurnIvr";
  112. obj.AgentID = $.cookie("zx_user");
  113. obj.AgentExten = $.cookie("extno");
  114. obj.IvrName = "MYD";
  115. obj.IvrPos = "1";
  116. Send();
  117. });
  118. //点击拉黑事件
  119. $(".head-pic .lahei .la-before").click(function() {
  120. if(!$(".hidTel").val()) {
  121. layer.confirm("来电号码为空!", {
  122. btn: ["确定"],
  123. });
  124. return;
  125. }
  126. $("#time-word").val("");
  127. $(".ldtp-con .hei-list").show();
  128. });
  129. //拉黑输入框事件
  130. $(".hei-list .bacha").click(function() {
  131. $(".ldtp-con .hei-list").hide();
  132. $("#time-word").val("");
  133. });
  134. var reg = /^\+?[1-9][0-9]*$/;
  135. $("#bc").click(function() {
  136. var n = $("#time-word").val();
  137. var val = $("input[name='time']:checked").val();
  138. if(n) {
  139. if(!reg.test(n)) {
  140. layer.confirm("请输入整数时间!", {
  141. btn: ["确定"],
  142. });
  143. return;
  144. }
  145. } else {
  146. if(val == "4") {
  147. n = 0;
  148. } else {
  149. layer.confirm("请输入整数时间!", {
  150. btn: ["确定"],
  151. });
  152. return;
  153. }
  154. }
  155. $.post(
  156. huayi.config.callcenter_url + "CallInScreen/AddBlack", {
  157. tel: $(".hidTel").val(),
  158. num: n,
  159. type: val,
  160. token: $.cookie("token"),
  161. },
  162. function(result) {
  163. result = $.parseJSON(result);
  164. if(result.state.toLowerCase() == "success") {
  165. layer.msg("拉入黑名单成功");
  166. $(".la-time .lhtime").text(getNowFormatDate());
  167. $(".la-shichang .blackTime").html(result.data);
  168. $(".ldtp-con .hei-list").hide();
  169. $(".head-pic .lahei .la-before").hide();
  170. $(".head-pic .lahei .la-after").show();
  171. $(".head-pic .lahei .retur").show();
  172. }
  173. }
  174. );
  175. });
  176. $(".la-after").click(function() {
  177. if(!$(".hidTel").val()) {
  178. layer.confirm("来电号码为空!", {
  179. btn: ["确定"],
  180. });
  181. return;
  182. }
  183. $("#time-word").val("");
  184. $(".ldtp-con .hei-list").show();
  185. $(".ldtp-con .hei-list").removeClass("bounceOutUp");
  186. $(".ldtp-con .hei-list").addClass("bounceIn");
  187. });
  188. $(".head-pic .lahei .retur").click(function() {
  189. $.getJSON(
  190. huayi.config.callcenter_url + "CallInScreen/DelBlack", {
  191. tel: $(".hidTel").val(),
  192. token: $.cookie("token"),
  193. },
  194. function(result) {
  195. if(result.state.toLowerCase() == "success") {
  196. layer.msg("取消黑名单成功");
  197. $(".head-pic .lahei .retur").hide();
  198. $(".head-pic .lahei .la-after").hide();
  199. $(".head-pic .lahei .la-before").show();
  200. }
  201. }
  202. );
  203. });
  204. if(
  205. /mobile/i.test(navigator.userAgent) ||
  206. /android/i.test(navigator.userAgent)
  207. ) {
  208. $(".title-box").hide();
  209. }
  210. obj.AgentExten = $.cookie("extno");
  211. if(obj.AgentExten == undefined) {
  212. $(".Gnumbox").hide();
  213. }
  214. $(".Gnum").text(obj.AgentExten);
  215. $.getJSON(
  216. huayi.config.callcenter_url + "UserAccount/GetNowUser", {
  217. token: $.cookie("token"),
  218. },
  219. function(result) {
  220. if(result.state.toLowerCase() == "success") {
  221. $.cookie("code", result.data.role.F_RoleCode);
  222. $.cookie("userCode", result.data.user.F_UserCode);
  223. $.cookie("userNameLogin", result.data.user.F_UserName);
  224. $.cookie("seartGroupID", result.data.user.F_SeartGroupID);
  225. $.cookie('userMobile', result.data.user.F_Mobile);
  226. //$.cookie("seartGroupID", "1");
  227. $("#RoleCode").val(result.data.user.F_RoleCode);
  228. $("#GroupCode").val(result.data.user.F_GroupCode);
  229. $(".username").text(result.data.user.F_UserName);
  230. $(".chat_username").text(result.data.user.F_UserCode);
  231. $(".user_code").text(result.data.user.F_UserCode);
  232. $(".group").text(result.data.user.F_SeartGroup);
  233. //if (result.data.role) {
  234. // $(".rolename").text(result.data.role.F_RoleName);
  235. //}
  236. $(".deptname").text(result.data.user.depname);
  237. $(".yhtx").attr(
  238. "src",
  239. huayi.config.callcenter_url.substr(
  240. 0,
  241. huayi.config.callcenter_url.length - 1
  242. ) + result.data.user.F_See
  243. );
  244. obj.AgentID = result.data.user.F_UserCode;
  245. //obj.AgentExten = result.data.user.F_WorkNumber;
  246. $(".mgh").val(result.data.user.F_UserCode);
  247. $(".mn").val(result.data.user.F_UserName);
  248. $(".settingCompany").val(result.data.user.F_Company);
  249. $(".settingDepartment").val(result.data.user.F_Department);
  250. $(".settingPost").val(result.data.user.F_Post);
  251. $(".settingMobile").val(result.data.user.F_Mobile);
  252. $(".settingTelephone").val(result.data.user.F_Telephone);
  253. if(result.data.user.F_SeatFlag) {
  254. Connect();
  255. if($.cookie("code") == "spdbzy") {
  256. //layer.open({
  257. //type: 2,
  258. //content: "./calloutNew/videoCall.html", //iframe的url,no代表不显示滚动条
  259. //title: "视频通话窗口",
  260. //shade: 0,
  261. //offset: "rb",
  262. //area: ["22%", "65%"], //宽高
  263. //});
  264. }else{
  265. // connectVoice(1); //创建连接
  266. }
  267. //if($.cookie("code") != "spdbzy") {
  268. //connectVoice(1); //创建连接
  269. //}
  270. //CreateWebSockets();
  271. //$(".open_chat").show();
  272. //heartbeat = setInterval(function() {
  273. // Heart()
  274. //}, 60000);
  275. $("#top-search").show();
  276. $(".phoneBZ").show();
  277. $(".zts").show();
  278. obj.AgentGroup = $.cookie("seartGroupID");
  279. if($("#RoleCode").val() == "DBHWY") {
  280. // obj.AgentGroup = "1";
  281. $(".db_show").show();
  282. $(".hw_show").hide();
  283. } else if($("#RoleCode").val() == "ZJZY") {
  284. // obj.AgentGroup = "2";
  285. $(".db_show").show();
  286. $(".hw_show").hide();
  287. } else {
  288. // obj.AgentGroup = "364";
  289. $(".db_show").hide();
  290. $(".hw_show").show();
  291. }
  292. }
  293. if($("#RoleCode").val() != "EJWLDW") {
  294. $(".dclgd").eq(0).show();
  295. $(".cqgd").eq(0).show();
  296. //rightUp();
  297. //setInterval(rightUp, 60000);
  298. }
  299. if(result.data.role.F_RoleId == "6") {
  300. CreateWebSockets();
  301. $(".open_chat").show();
  302. }
  303. // if (result.data.role.F_IsEject == 1) {
  304. // $.getJSON(
  305. // huayi.config.callcenter_url +
  306. // "Index/GetNoDealOrderCounts",
  307. // {
  308. // token: $.cookie("token"),
  309. // },
  310. // function (result) {
  311. // if (result.data.lists.length != 0) {
  312. // // 弹框函数调用
  313. // login_DK();
  314. // }
  315. // }
  316. // );
  317. // }
  318. var roleCode = result.data.role.F_RoleCode
  319. // 反映类别
  320. getReactionCategory(roleCode);
  321. // 多媒体信息
  322. multimediaPrompt(roleCode);
  323. // 供暖专员不能添加工单
  324. if(roleCode === "GNZY") {
  325. $(".orderForm").hide();
  326. }
  327. }
  328. }
  329. );
  330. getWhetherEditInformation();
  331. $.ajaxSettings.async = false;
  332. $.getJSON(
  333. huayi.config.callcenter_url + "Index/GetMenu", {
  334. token: $.cookie("token"),
  335. },
  336. function(result) {
  337. $.ajaxSettings.async = true;
  338. if(result.state.toLowerCase() == "success") {
  339. $(result.data).each(function(i, n) {
  340. var html =
  341. '<li><a href="#" dataid=' +
  342. n.F_FunctionId +
  343. // '><i class="fa iconfont">&#xe614;</i><span class="nav-label">' +
  344. '><i class="fa iconfont">' +
  345. n.F_ImgUrl +
  346. '</i><span class="nav-label">' +
  347. n.F_FunctionName +
  348. '</span><span class="fa arrow"></span></a>';
  349. html += '<ul class="nav nav-second-level">';
  350. $(n.item).each(function(j, m) {
  351. if(m.item.length > 0) {
  352. html +=
  353. '<li><a class="" dataid=' +
  354. m.F_FunctionId +
  355. ' href="#">' +
  356. m.F_FunctionName +
  357. '<span class="' +
  358. m.F_FunctionCode +
  359. '"></span><span class="fa arrow"></span></a>'
  360. html += '<ul class="nav nav-third-level">';
  361. $(m.item).each(function(k, l) {
  362. html +=
  363. '<li><a class="J_menuItem" dataid=' +
  364. l.F_FunctionId +
  365. ' href="' +
  366. l.F_OptUrl +
  367. '">' +
  368. l.F_FunctionName +
  369. "</a>" +
  370. '<span class="label label-warning pull-right lblcount ' +
  371. l.F_FunctionCode +
  372. '"></span>' +
  373. "</li>";
  374. });
  375. html += "</li></ul>"
  376. } else {
  377. html +=
  378. '<li><a class="J_menuItem" dataid=' +
  379. m.F_FunctionId +
  380. ' href="' +
  381. m.F_OptUrl +
  382. '">' +
  383. m.F_FunctionName +
  384. "</a>" +
  385. '<span class="label label-warning pull-right lblcount ' +
  386. m.F_FunctionCode +
  387. '"></span>' +
  388. "</li>";
  389. }
  390. });
  391. html += "</ul></li>";
  392. $(html).appendTo($("#side-menu"));
  393. });
  394. $(".J_menuItem").click(function() {
  395. if($(this).text() == "来电弹屏") {
  396. $(".maxOpen").trigger("click");
  397. $(".head-pic .lahei .la-before").show();
  398. $(".head-pic .lahei .la-after").hide();
  399. }
  400. });
  401. }
  402. }
  403. );
  404. document.onclick = function(e) {
  405. $(".keyTransferDiv").hide();
  406. };
  407. $(".hw_through").click(function(e) {
  408. $(".keyTransferDiv").toggle();
  409. e = e || event;
  410. stopFunc(e);
  411. });
  412. function stopFunc(e) {
  413. e.stopPropagation ? e.stopPropagation() : (e.cancelBubble = true);
  414. }
  415. // 一键转接
  416. function throungh() {
  417. var guid = uuid();
  418. obj.Type = "Transfer";
  419. obj.DestinationNumber = "8" + $(".hw_through").attr("index");
  420. obj.Header = "8";
  421. obj.TaskType = "0"; //0:拨号外呼;1:未接来电外呼;2:回访外呼
  422. obj.TaskPhoneID = ""; //回访的电话ID
  423. obj.TaskID = guid; //回访记录编号
  424. Send();
  425. $.ajax({
  426. type: "get",
  427. url: huayi.config.callcenter_url + "Callrecords/UpdateTransferCall",
  428. async: true,
  429. dataType: "json",
  430. data: {
  431. token: $.cookie("token"),
  432. callid: $(".hidCallID").val(),
  433. transfercall: $(".hw_through").attr("index")
  434. },
  435. success: function(result) {
  436. if(result.state.toLowerCase() == "success") {
  437. debugger
  438. }
  439. },
  440. });
  441. }
  442. // 获取转接数据
  443. function getkeyTransferData() {
  444. $(".keyTransferDiv dl").empty();
  445. $.ajax({
  446. type: "get",
  447. url: huayi.config.callcenter_url + "Dictionary/GetDicValueListById",
  448. dataType: "json",
  449. async: false,
  450. data: {
  451. token: $.cookie("token"),
  452. id: 2988,
  453. },
  454. success: function(data) {
  455. if(data.state.toLowerCase() == "success") {
  456. var content = data.data;
  457. $(content).each(function(i, n) {
  458. $("<dt data-number='" + n.F_Remark + "'>" + n.F_Value + "</dt>").appendTo(".keyTransferDiv dl");
  459. });
  460. }
  461. },
  462. });
  463. }
  464. // 转接绑定事件
  465. $(".keyTransferDiv dl").on("click", "dt", function(e) {
  466. $(".hw_through").attr("index", $(this).attr("data-number"))
  467. throungh()
  468. })
  469. //话务相关
  470. $("#top-search li").click(function() {
  471. if($(this).find("i").hasClass("active")) {
  472. if(obj.AgentID) {
  473. var fun = $(this).attr("datafun");
  474. obj.Type = fun;
  475. obj.AgentGroup = $.cookie("seartGroupID");
  476. switch(fun) {
  477. case "Login":
  478. // obj.AgentGroup = "364";
  479. obj.AgentGroup = $.cookie("seartGroupID");
  480. obj.AgentType = "0";
  481. Send();
  482. break; //签入
  483. case "SayFree":
  484. obj.freeType = "shoudong";
  485. Send();
  486. break; //签入
  487. case "callOutLogin":
  488. obj.AgentGroup = "9999";
  489. obj.AgentType = "0";
  490. obj.Type = "Login";
  491. Send();
  492. break; //外呼签入
  493. case "MakeCall":
  494. $(".hidCallID").val("");
  495. $("#hidwhtype").val(fun);
  496. whtp();
  497. //obj.DestinationNumber = "1012";
  498. break; //外呼
  499. case "Meeting":
  500. $("#hidwhtype").val(fun);
  501. whtp();
  502. //obj.DestinationNumber = "1012";
  503. break; //多方通话
  504. case "Transfer":
  505. $("#hidwhtype").val(fun);
  506. whtp();
  507. //obj.DestinationNumber = "1012";
  508. break; //转移
  509. case "Consult": //协商呼叫
  510. $("#hidwhtype").val(fun);
  511. whtp();
  512. break;
  513. case "ConfirmTransfer": //确认转移
  514. obj.EndParmer = "1";
  515. Send();
  516. break;
  517. case "CancelTransfer": //取消转移
  518. // $("#hidwhtype").val(ConfirmTransfer);
  519. obj.Type = "ConfirmTransfer";
  520. obj.EndParmer = "3";
  521. Send();
  522. break;
  523. case "TurnIvr": //转IVR
  524. obj.IvrName = "TurnIvr";
  525. obj.IvrPos = "1";
  526. Send();
  527. break;
  528. case "MeetingTakeBack": //多方通话回签
  529. obj.Type = "MeetingTakeBack";
  530. Send();
  531. break;
  532. case "satisfactionEvaluation": //多方通话回签
  533. satisfactionEvaluationFun();
  534. break;
  535. case "keyTransfer": // 一键转接
  536. break;
  537. default:
  538. Send();
  539. break;
  540. }
  541. }
  542. }
  543. });
  544. //知识库查询
  545. $(".searIcon").click(function() {
  546. loadZSK();
  547. });
  548. //历史记录查询
  549. $(".searchbtn").click(function() {
  550. loadOld();
  551. });
  552. //新增记录
  553. $(".addjl").click(function() {
  554. $(".addgd").show();
  555. $(".tbold").hide();
  556. });
  557. //关闭外呼弹屏
  558. $(".closes").click(function() {
  559. $(".WH").removeClass("fadeInDown").addClass("fadeOutUp");
  560. $(".WH").addClass("hidens");
  561. });
  562. //外呼呼出
  563. $(".CallOut").click(function(event) {
  564. event.stopPropagation();
  565. if($("#Result").val()) {
  566. $.ajax({
  567. type: "get",
  568. url: huayi.config.callcenter_url + "CallOutOpt/GetCallOutprefix",
  569. async: true,
  570. dataType: "json",
  571. data: {
  572. token: $.cookie("token"),
  573. phone: $("#Result").val(),
  574. },
  575. success: function(result) {
  576. if(result.state.toLowerCase() == "success") {
  577. var guid = uuid();
  578. obj.Type = $("#hidwhtype").val();
  579. obj.DestinationNumber = result.data.phone;
  580. obj.Header = result.data.fix;
  581. obj.TaskType = "0"; //0:拨号外呼;1:未接来电外呼;2:回访外呼
  582. obj.TaskPhoneID = ""; //回访的电话ID
  583. obj.TaskID = guid; //回访记录编号
  584. obj.Callee = $("#Result").val(); //被叫号码
  585. obj.Caller = $.cookie("extno"); //操作人分机号
  586. Send();
  587. $("#Result").val("");
  588. $(".WH").addClass("hidens");
  589. }
  590. },
  591. });
  592. }
  593. });
  594. //外呼弹屏数字键盘样式
  595. $(".Num_ul div")
  596. .mousedown(function() {
  597. $(this).addClass("actives");
  598. $(".img").removeClass("hidens");
  599. })
  600. .mouseup(function() {
  601. $(this).removeClass("actives");
  602. });
  603. //外呼弹屏数字键盘号码输入
  604. $(".Num_ul li div").click(function() {
  605. var rt = $("#Result").val() + "";
  606. if(rt.length < 18) {
  607. rt = rt + $(this).find("a").text();
  608. $("#Result").val(rt);
  609. }
  610. });
  611. //外呼弹屏数字键盘号码截取
  612. $(".img").click(function() {
  613. var Result = $("#Result").val() + "";
  614. Result = Result.substr(0, Result.length - 1);
  615. $("#Result").val(Result);
  616. if(Result.length == 0) {
  617. $(".img").addClass("hidens");
  618. }
  619. });
  620. //外呼电话列表
  621. $(".bg_title li").click(function() {
  622. $(this).addClass("lactive").siblings().removeClass("lactive");
  623. loadWH();
  624. });
  625. $(".ty").click(function() {
  626. loadWH();
  627. });
  628. //创建投诉工单
  629. $(".addt_").click(function() {
  630. Statess = 0;
  631. Adds();
  632. });
  633. //创建投诉工单
  634. $(".addts").click(function() {
  635. Statess = 1;
  636. Adds();
  637. });
  638. $(".mapBJ").click(function() {
  639. $(".mapPos").hide();
  640. $(".mapBJ").hide();
  641. });
  642. $(".reposit").click(function() {
  643. // layer.open({
  644. // type: 2,
  645. // content: "./CommonHtml/LDTPZSK.html", //iframe的url,no代表不显示滚动条
  646. // title: "知识库",
  647. // maxmin:true,
  648. // area: ["78%", "90%"], //宽高
  649. // });
  650. window.open('./CommonHtml/LDTPZSK.html');
  651. // $(".repoConte").toggle();
  652. });
  653. //上传附件
  654. $("#scwj").click(function() {
  655. $("#upFile").trigger("click");
  656. })
  657. $("#upFile").change(function() {
  658. upload();
  659. })
  660. //加载知识库
  661. loadZSK();
  662. //加载左侧导航菜单
  663. //loadMenu();
  664. // 综合菜单
  665. $(".comprehensive").click(function() {
  666. $(".comprehensiveContent").toggle();
  667. });
  668. // 获取坐席
  669. getSeatData($("#comprehensiveContentSerrchSeat"))
  670. // 综合查询
  671. loadComprehensiveList()
  672. // 搜索
  673. $(".comprehensiveContentSerrchBtn").click(function() {
  674. loadComprehensiveList();
  675. })
  676. //客户资料
  677. $(".khzl tbody>tr>td input").attr("readonly", true);
  678. $(".save").hide();
  679. $(".cancel").hide();
  680. $(".edit").click(function() {
  681. $(".save").show();
  682. $(".cancel").show();
  683. $(".edit").hide();
  684. $(".khzl tbody>tr>td input").attr("readonly", false);
  685. $(".khzl tbody>tr>td input").css("border-bottom", "1px solid #b3b3b3");
  686. });
  687. $(".cancel").click(function() {
  688. $(".khzl tbody>tr>td input").attr("readonly", true);
  689. $(".khzl tbody>tr>td input").css("border", "0");
  690. $(".save").hide();
  691. $(".cancel").hide();
  692. $(".edit").show();
  693. });
  694. //保存客户
  695. $(".save").click(function() {
  696. var khid = $("#khid").val();
  697. var khmc = $(".khmc").val();
  698. var tsdh = $(".tsdh").val();
  699. var lxr = $(".lxr").val();
  700. var lxdh = $(".lxdh").val();
  701. var postcode = $(".postcode").val();
  702. var email = $(".email").val();
  703. // if (!khmc) {
  704. // layer.confirm('请输入客户名称!', {
  705. // btn: ['确定']
  706. // });
  707. // return;
  708. // }
  709. $.post(
  710. huayi.config.callcenter_url + "Customer/AddCustomer", {
  711. cid: khid,
  712. name: khmc,
  713. lxr: lxr,
  714. mobile: tsdh,
  715. telphone: lxdh,
  716. postcode: postcode,
  717. email: email,
  718. token: $.cookie("token"),
  719. },
  720. function(result) {
  721. result = $.parseJSON(result);
  722. if(result.state.toLowerCase() == "success") {
  723. $("#khid").val(result.data);
  724. $(".khmc").val(khmc);
  725. $(".tkhmc").text(khmc);
  726. $(".lxdh").val(lxdh);
  727. $(".tsdh").val(tsdh);
  728. $(".ttsdh").text(tsdh);
  729. $(".lxr").val(lxr);
  730. $(".postcode").val(postcode);
  731. $(".email").val(email);
  732. layer.msg("保存成功");
  733. $(".khzl tbody>tr>td input").attr("readonly", true);
  734. $(".khzl tbody>tr>td input").css("border", "0");
  735. $(".save").hide();
  736. $(".cancel").hide();
  737. $(".edit").show();
  738. }
  739. }
  740. );
  741. });
  742. //关闭录音弹出
  743. $(".setwin").click(function() {
  744. $(".t-shade").removeClass("cx");
  745. $("audio")[0].pause();
  746. });
  747. //修改密码开始
  748. $(".shezhi").click(function() {
  749. $(".shezison").toggle()
  750. });
  751. $(".permsgdetail").click(function(){
  752. $(".sel").text('个人资料')
  753. $(".shezison").toggle()
  754. $(".personal").show();
  755. $(".passeditbox").hide();
  756. $(".notpassedit").show();
  757. $(".grbj").trigger('click')
  758. })
  759. $(".perpassedit").click(function(){
  760. $(".sel").text('修改密码')
  761. $(".shezison").toggle()
  762. $(".personal").show();
  763. $(".notpassedit").hide();
  764. $(".passeditbox").show();
  765. $(".grbj").trigger('click')
  766. })
  767. //tab切换
  768. $(".perTab li").click(function() {
  769. $(this).addClass("sel").siblings().removeClass("sel");
  770. var index = $(this).index();
  771. $(".perTab_con").children("div").eq(index).show().siblings().hide();
  772. });
  773. //编辑个人资料
  774. $(".grzl tbody>tr>td input.zhidu").attr("readonly", true);
  775. $(".grbj").click(function() {
  776. $(".grzl tbody>tr>td input.zhidu").attr("readonly", false);
  777. $(".grzl tbody>tr>td input.zhidu").css(
  778. "border-bottom",
  779. "1px solid #b3b3b3"
  780. );
  781. });
  782. //取消编辑
  783. $(".grqx").click(function() {
  784. $(".grzl tbody>tr>td input.zhidu").attr("readonly", true);
  785. $(".grzl tbody>tr>td input.zhidu").css("border-bottom", "none");
  786. });
  787. //关闭按钮
  788. $(".ptr").click(function() {
  789. $(".personal").hide();
  790. });
  791. //修改密码
  792. $(".grbtn").click(function() {
  793. var reg = /^(?=.*\d)(?=.*[a-z])(?=.*[A-Z]).{10,}$/
  794. var gh = $(".mgh").val();
  795. var xm = $(".mn").val();
  796. var ymm = $(".spwd").val();
  797. var xmm = $(".npwd").val();
  798. var qmm = $(".epwd").val();
  799. var jiamixmm = "";
  800. var jiamiymm = ""
  801. if(xmm){
  802. jiamixmm = $.md5(xmm)
  803. }
  804. if(ymm){
  805. jiamiymm = $.md5(ymm)
  806. }
  807. if(xmm !== qmm) {
  808. $(".wrong").show();
  809. return;
  810. }
  811. if(xmm == qmm){
  812. $(".wrong").hide();
  813. }
  814. if($(".sel").text() == '修改密码'){
  815. if(ymm == "") {
  816. layer.msg("原密码不允许为空!");
  817. return;
  818. }
  819. if(xmm == "") {
  820. layer.msg("新密码不允许为空!");
  821. return;
  822. }
  823. if(!reg.test(xmm)){
  824. layer.msg("密码至少10个字符必须包含字母大小写和数字!");
  825. return
  826. }
  827. }
  828. $(".wrong").hide();
  829. $(".grzl tbody>tr>td input").attr("readonly", true);
  830. $(".grzl tbody>tr>td input").css("border-bottom", "none");
  831. $.ajax({
  832. type: "post",
  833. url: huayi.config.callcenter_url + "UserAccount/UpdatePwd",
  834. async: true,
  835. dataType: "json",
  836. data: {
  837. token: $.cookie("token"),
  838. usercode: gh,
  839. pwd: jiamixmm,
  840. oldpwd: jiamiymm,
  841. name: $(".mn").val(),
  842. company: $(".settingCompany").val(),
  843. department: $(".settingDepartment").val(),
  844. post: $(".settingPost").val(),
  845. mobile: $(".settingMobile").val(),
  846. phone: $(".settingTelephone").val(),
  847. code: $(".settingCode").val(),
  848. },
  849. success: function(result) {
  850. if(result.state.toLowerCase() == "success") {
  851. layer.msg("修改成功!");
  852. window.location.href = "login.html";
  853. } else {
  854. $(".grzl tbody>tr>td input.zhidu").attr("readonly", false);
  855. $(".grzl tbody>tr>td input.zhidu").css(
  856. "border-bottom",
  857. "1px solid #b3b3b3"
  858. );
  859. }
  860. },
  861. });
  862. });
  863. //获取验证码
  864. function getVerificationCode() {
  865. if($(".settingMobile").val() == "") {
  866. layer.msg("请输入手机号码!");
  867. return;
  868. }
  869. $.ajax({
  870. type: "post",
  871. url: huayi.config.callcenter_url + "UserAccount/SendCode",
  872. async: true,
  873. dataType: "json",
  874. data: {
  875. token: $.cookie("token"),
  876. mobile: $(".settingMobile").val(),
  877. },
  878. success: function(result) {
  879. if(result.state.toLowerCase() == "success") {
  880. layer.msg("获取成功!");
  881. $(".btnVerificationCode").attr("disabled", true);
  882. $(".grzl tbody>tr>td input.zhidu").attr("readonly", false);
  883. $(".verificationCodeTips").show();
  884. setTimeout(function() {
  885. $(".btnVerificationCode").attr("disabled", false);
  886. $(".verificationCodeTips").hide();
  887. }, 60000);
  888. }
  889. },
  890. });
  891. }
  892. $(".btnVerificationCode").click(function() {
  893. $(".grzl tbody>tr>td input.zhidu").attr("readonly", false);
  894. $(".grzl tbody>tr>td input.zhidu").css(
  895. "border-bottom",
  896. "1px solid #b3b3b3"
  897. );
  898. getVerificationCode();
  899. });
  900. //是否需要编辑用户信息
  901. function getWhetherEditInformation() {
  902. $.ajax({
  903. type: "post",
  904. url: huayi.config.callcenter_url + "UserAccount/GetUserModify",
  905. async: true,
  906. dataType: "json",
  907. data: {
  908. token: $.cookie("token")
  909. },
  910. success: function(result) {
  911. if(result.state.toLowerCase() == "success") {
  912. } else {
  913. $(".personal").show();
  914. $(".ptr").hide();
  915. $(".personalMask").show();
  916. $(".grbj").trigger('click')
  917. }
  918. },
  919. error: function(result) {},
  920. });
  921. }
  922. //图片裁剪
  923. var o = $(".image-crop > img");
  924. $(o).cropper({
  925. aspectRatio: 1 / 1,
  926. resizable: false,
  927. dragCrop: false,
  928. preview: ".img-preview",
  929. done: function() {},
  930. });
  931. var r = $("#inputImage");
  932. if(window.FileReader) {
  933. r.change(function() {
  934. var e,
  935. i = new FileReader(),
  936. t = this.files;
  937. if(t.length && ((e = t[0]), /^image\/\w+$/.test(e.type))) {
  938. i.readAsDataURL(e);
  939. i.onload = function() {
  940. r.val("");
  941. o.cropper("reset", !0).cropper("replace", this.result);
  942. };
  943. } else {
  944. layer.msg("请选择图片文件");
  945. }
  946. });
  947. $("#setDrag").click(function() {
  948. o.cropper("setDragMode", "crop");
  949. // var img = o.cropper("getDataURL");
  950. var img = o.cropper("getCroppedCanvas").toDataURL("image/png");
  951. $.post(
  952. huayi.config.callcenter_url + "Index/UploadTX64", {
  953. dataurl: encodeURIComponent(img),
  954. token: $.cookie("token"),
  955. },
  956. function(result) {
  957. result = $.parseJSON(result);
  958. if(result.state.toLowerCase() == "success") {
  959. $(".yhtx").attr(
  960. "src",
  961. huayi.config.callcenter_url.substr(
  962. 0,
  963. huayi.config.callcenter_url.length - 1
  964. ) + result.data
  965. );
  966. layer.msg("上传成功");
  967. $(".personal").hide();
  968. }
  969. }
  970. );
  971. });
  972. $("#zoomIn").click(function() {
  973. o.cropper("zoom", 0.1);
  974. });
  975. $("#zoomOut").click(function() {
  976. o.cropper("zoom", -0.1);
  977. });
  978. $("#rotateLeft").click(function() {
  979. o.cropper("rotate", 45);
  980. });
  981. $("#rotateRight").click(function() {
  982. o.cropper("rotate", -45);
  983. });
  984. } else {
  985. r.addClass("hide");
  986. }
  987. $("#zxTable tbody").on("click", "tr", function() {
  988. $(this).addClass("tr_bg");
  989. $(this).siblings().removeClass("tr_bg");
  990. $("#Result").val($(this).attr("fjh"));
  991. });
  992. //工单
  993. //当即办理
  994. //$(".Nows").change(function () {
  995. // $(".Nows_box").toggle();
  996. //});
  997. $('input:radio[name="banli"]').change(function() {
  998. if($(this).val() == "1") {
  999. $(".Nows_box").show();
  1000. } else {
  1001. $(".Nows_box").hide();
  1002. }
  1003. });
  1004. //区县,主干道、乡镇,路社区村三级联动(目前在来电弹屏中使用)
  1005. // helper.getDropList.getLocations($("#sourcearea"));
  1006. QY($("#sourcearea"));
  1007. // 获取乡镇,默认文峰区
  1008. getTownshipVillage($("#township"), 4965);
  1009. LB($("#type"));
  1010. ZT($("#keys"));
  1011. //加载来电类型 默认是 已受理并发送id
  1012. GetDicValueList();
  1013. $(".right-tab li").click(function() {
  1014. messages($(this).index());
  1015. });
  1016. //全部已读
  1017. $(".readed").click(function() {
  1018. $.ajax({
  1019. type: "get",
  1020. url: huayi.config.callcenter_url + "Index/CloseChat",
  1021. async: true,
  1022. dataType: "json",
  1023. data: {
  1024. token: $.cookie("token"),
  1025. id: 0,
  1026. },
  1027. success: function(data) {
  1028. if(data.total > 0) {
  1029. messages();
  1030. } else {
  1031. layer.msg("设置失败!");
  1032. }
  1033. },
  1034. });
  1035. });
  1036. //主动发消息
  1037. $(".sele_send").click(function() {
  1038. layer.open({
  1039. type: 2,
  1040. content: "replyChat.html", //iframe的url,no代表不显示滚动条
  1041. title: "发送消息",
  1042. area: ["50%", "60%"], //宽高
  1043. });
  1044. });
  1045. var ru, rd, msgs;
  1046. $(".mid").val(0);
  1047. var mid = $(".mid").val();
  1048. $(".tuBiao").click(function() {
  1049. if($(".drm").css("display") == "block") {
  1050. $(".drm").css("display", "none");
  1051. } else {
  1052. $(".drm").css("display", "block");
  1053. }
  1054. });
  1055. $("#small-chat").click(function() {
  1056. if($(".small-chat-box").hasClass("active")) {
  1057. rightDown();
  1058. rd = setInterval(rightDown, 60000);
  1059. } else {
  1060. clearInterval(rd);
  1061. }
  1062. });
  1063. //即时通讯 消息总数
  1064. message_total();
  1065. //setInterval(message_total, 5000);
  1066. function message_total() {
  1067. helper.init.isload = 0;
  1068. $.ajax({
  1069. type: "get",
  1070. url: huayi.config.callcenter_url + "Index/GetChatCount",
  1071. async: true,
  1072. dataType: "json",
  1073. data: {
  1074. token: $.cookie("token"),
  1075. top: 50,
  1076. },
  1077. success: function(data) {
  1078. helper.init.isload = 1;
  1079. if(data.total <= 0) {
  1080. $(".chat_count").hide();
  1081. $(".chat").removeClass("come_mess");
  1082. } else {
  1083. $(".chat_count").show();
  1084. $(".chat_count").html(data.total);
  1085. $(".chat").addClass("come_mess");
  1086. }
  1087. },
  1088. });
  1089. }
  1090. $(".chat").click(function() {
  1091. $("#right-sidebar").toggleClass("sidebar-open");
  1092. if($("#right-sidebar").hasClass("sidebar-open")) {
  1093. messages();
  1094. msgs = setInterval(messages, 5000, 0); //未读消息定时刷新
  1095. } else {
  1096. clearInterval(msgs);
  1097. }
  1098. });
  1099. $("#reflectCategory").bind("input propertychange", function() {
  1100. $(".layui-dropdown").hide();
  1101. if($("#reflectCategory").val() == "") {
  1102. $(".reflectCategoryList-wrapper").hide();
  1103. return;
  1104. }
  1105. var debounceGetSearchReactionCategory = debounce(
  1106. getSearchReactionCategory,
  1107. 500
  1108. );
  1109. $(".reflectCategoryList-wrapper").show();
  1110. debounceGetSearchReactionCategory($("#reflectCategory").val());
  1111. });
  1112. $("#reflectCategoryList").on("click", "li", function() {
  1113. $(".reflectCategoryList-wrapper").hide();
  1114. $("#reflectCategory").val($(this).attr("indexName"));
  1115. $("#PID").val($(this).attr("index"));
  1116. });
  1117. // 获取工单数量
  1118. workcount();
  1119. });
  1120. function Adds() {
  1121. var callid = $(".hidCallID").val();
  1122. var value = $(' input[name="banli"]:checked ').val();
  1123. var ispd = $("#automaticDispatch").val() === "1" ? "1" : "0" // 自动派单
  1124. var threeWayCall;
  1125. if($("#threeWayCall").is(":checked")) {
  1126. threeWayCall = 1;
  1127. } else {
  1128. threeWayCall = 0;
  1129. }
  1130. if(!$("#cusphone").val()) {
  1131. layer.msg("请输入来电号码");
  1132. return;
  1133. } else if(!$("#title").val()) {
  1134. layer.msg("请输入标题");
  1135. return;
  1136. } else if(!$("#content").val()) {
  1137. layer.msg("请输入内容");
  1138. return;
  1139. } else if(!$("#PID").val()) {
  1140. layer.msg("请选择反映类别");
  1141. return;
  1142. } else if(value == 1 && !$("#result").val()) {
  1143. layer.msg("请输入直办内容");
  1144. return;
  1145. } else if(!$("#sourcearea").val()) {
  1146. layer.msg("请输入事发区域");
  1147. return;
  1148. }
  1149. $.ajax({
  1150. type: "post",
  1151. url: huayi.config.callcenter_url + "/WorkOrder/AddWorkOrder",
  1152. dataType: "json",
  1153. async: true,
  1154. beforeSend: function() {
  1155. //触发ajax请求开始时执行
  1156. $(".addt_").attr("disabled", true);
  1157. $(".addts").attr("disabled", true);
  1158. $(".addt_").text("提交中...");
  1159. $(".addts").text("提交中...");
  1160. $(".addt_").css('background',"#cccccc");
  1161. $(".addts").css('background',"#cccccc");
  1162. },
  1163. data: {
  1164. bigtype: $("#phonetype2").val(),
  1165. cusname: $("#cusname").val(), //=来电人姓名
  1166. cussex: $("#cussex").val(),
  1167. cusphone: $("#cusphone").val().replace(/\s+/g, ""), //=来电人电话
  1168. conphone: $("#contactphone").val().replace(/\s+/g, ""),//联系电话
  1169. email: $("#email").val(),
  1170. zipcode: $("#zipcode").val(),
  1171. title: $("#title").val(),
  1172. ispd:ispd,
  1173. content: $("#content").val(),
  1174. callid: callid,
  1175. sourcearea: $("#sourcearea").val(), //=事发地域id
  1176. township: $("#township").val(), // 乡镇
  1177. village: $("#village").val(), // 村
  1178. sourceaddress: $("#sourceaddress").val(), //=事发详细地址
  1179. source: $("#sourceSelect").val(), //=来源
  1180. phonetype: $("#phonetype").val(), // 电话类别
  1181. isresult: $(' input[name="banli"]:checked ').val(), //=(0转办1直办)
  1182. result: $("#result").val(),
  1183. longitude: $(".store_Lng").val(),
  1184. latitude: $(".store_Lat").val(),
  1185. keys: $("#PID").val(), //=关键词id(多个用英文逗号,隔开)
  1186. type: $("#type").val(), //=类型
  1187. isprotect: $(' input[name="mj"]:checked ').val(), //=(0普通1保密)
  1188. level: $("#level").val(), //=(1普通2紧急)
  1189. visittype: $("#visittype").val(), // 回访方式
  1190. isbusiness: $("#isbusiness").val(),
  1191. issubmit: Statess, //=(0保存1保存并提交)
  1192. business: threeWayCall,
  1193. file: $("#file").val(), // 办理附件(多个用英文逗号,隔开)
  1194. token: $.cookie("token"),
  1195. },
  1196. success: function(data) {
  1197. if(data.state.toLowerCase() == "success") {
  1198. $(".addt_").attr("disabled", false);
  1199. $(".addts").attr("disabled", false);
  1200. $(".addt_").text("保存");
  1201. $(".addts").text("保存并提交");
  1202. $(".addt_").css('background',"#00a1cb");
  1203. $(".addts").css('background',"#00a1cb");
  1204. layer.msg("操作成功");
  1205. $("#phonetype1").hide()
  1206. $("#phonetype2").hide()
  1207. $("#phonetype1").val('')
  1208. $("#phonetype2").val('')
  1209. $("#phonetype").val('12345')
  1210. Clean();
  1211. } else {
  1212. $(".addt_").attr("disabled", false);
  1213. $(".addts").attr("disabled", false);
  1214. $(".addt_").text("保存");
  1215. $(".addts").text("保存并提交");
  1216. $(".addt_").css('background',"#00a1cb");
  1217. $(".addts").css('background',"#00a1cb");
  1218. }
  1219. },
  1220. });
  1221. }
  1222. //上传文件
  1223. function upload() {
  1224. var Files = document.getElementById("upFile").files;
  1225. console.log(Files);
  1226. if(Files.length > 0) {
  1227. var formData = new FormData();
  1228. for(var i = 0; i < Files.length; i++) {
  1229. formData.append('file' + i, Files[i]);
  1230. }
  1231. formData.append("token", $.cookie("token"));
  1232. var typeName = Files[0].name.split('.')[Files[0].name.split('.').length - 1];
  1233. if(typeName == "png" || typeName == 'jpg' || typeName == 'mp4' || typeName == 'avi' || typeName ==
  1234. 'wmv' || typeName == 'mp3' || typeName == 'pdf' || typeName == 'doc' || typeName == 'docx' ||
  1235. typeName == 'xls' || typeName == 'xlsx') {
  1236. $.ajax({
  1237. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  1238. type: "POST",
  1239. data: formData,
  1240. /**
  1241. *必须false才会自动加上正确的Content-Type
  1242. */
  1243. contentType: false,
  1244. /**
  1245. * 必须false才会避开jQuery对 formdata 的默认处理
  1246. * XMLHttpRequest会对 formdata 进行正确的处理
  1247. */
  1248. processData: false,
  1249. success: function(result) {
  1250. document.getElementById("upFile").outerHTML = document.getElementById("upFile")
  1251. .outerHTML;
  1252. $("#upFile").change(function() {
  1253. upload();
  1254. });
  1255. var r = $.parseJSON(result);
  1256. if(r.state.toLowerCase() == "success") {
  1257. var a = r.data;
  1258. $(a).each(function(i, n) {
  1259. var strs = '<span class="files" fiel-num="' + n.F_FileId +
  1260. '">' + n.F_FileName.substring(19) +
  1261. '<i class="fa fa-remove del_file"></i></span>'
  1262. $(strs).appendTo($('.fileBox')).find('.del_file').click(
  1263. function(event) {
  1264. event.stopPropagation();
  1265. $(this).parent().remove();
  1266. file_num()
  1267. })
  1268. })
  1269. file_num();
  1270. }
  1271. }
  1272. });
  1273. } else {
  1274. layer.msg("格式不正确");
  1275. }
  1276. } else {
  1277. layer.confirm('请上传文件!', {
  1278. btn: ['确定']
  1279. });
  1280. }
  1281. }
  1282. //上传文件隐藏域值
  1283. function file_num() {
  1284. var str = '';
  1285. var Str;
  1286. $('.fileBox .files').each(function(j, m) {
  1287. var aa = $(m).attr("fiel-num")
  1288. console.log(aa);
  1289. str += aa + ",";
  1290. Str = (str.substring(str.length - 1) == ',') ? str.substring(0, str.length - 1) : str;
  1291. })
  1292. $("#file").val(Str);
  1293. }
  1294. //清空
  1295. function Clean() {
  1296. //左侧
  1297. //debugger;
  1298. $(".ldname").val(""); //来电人
  1299. $("#khid").val("");
  1300. $(".tsdh").val(""); //来电号码
  1301. $(".ldlocation").text("未知"); //归属地
  1302. $(".lxr").val(""); //联系人
  1303. $(".lxdh").val(""); //联系电话
  1304. $(".postcode").val(""); //邮编
  1305. $(".email").val(""); //email
  1306. $(".ldtime").val(""); //录入时间
  1307. $(":radio[name='banli'][value='0']").prop("checked", "checked");
  1308. $(".Nows_box").hide();
  1309. //右侧
  1310. $("#cusname").val(""); //=来电人姓名
  1311. $("#cussex").val("");
  1312. $("#cusphone").val(""); //=来电人电话
  1313. $("#contactphone").val(""); //=来电人电话
  1314. $("#email").val("");
  1315. $("#zipcode").val("");
  1316. $("#conphone").val("");
  1317. $("#title").val("");
  1318. $("#content").val("");
  1319. $("#sourceaddress").val(""); //=事发详细地址
  1320. $("input[name='baomi'][value='1']").prop("checked", true); //=(0转办1直办)
  1321. $("#type option:first").prop("selected", "selected");
  1322. $("#level option:first").prop("selected", "selected");
  1323. $("#visittype option:first").prop("selected", "selected");
  1324. $("#isbusiness option:first").prop("selected", "selected");
  1325. console.log($("#isbusiness").val())
  1326. $("#keys option:first").prop("selected", "selected");
  1327. $("#sourcearea").val("0").trigger("change"); //=事发地域id
  1328. $("#sourcearea option:first").prop("selected", "selected");
  1329. $("#township").val(""); // 乡镇
  1330. $("#village").val(""); // 村
  1331. $("#result").val("");
  1332. $(".inps").val("");
  1333. $("#PID").val("");
  1334. $("#reflectCategory").val("");
  1335. $("#Dpment").val("");
  1336. $(".Cleans").hide();
  1337. $("#file").val('');
  1338. $(".fileBox").html('')
  1339. }
  1340. function clearworkorder() {
  1341. $("#xxlb").val("");
  1342. $("#xxlb").trigger("change");
  1343. $("#FArea").val("");
  1344. $("#FArea").trigger("change");
  1345. $("#sfdz").val("");
  1346. $("#tskh").val("");
  1347. $("#tsdh").val("");
  1348. $("#email").val("");
  1349. $("#postcode").val("");
  1350. $("#lxr").val("");
  1351. $("#lxdh").val("");
  1352. $("#content").val("");
  1353. $("#result").val("");
  1354. $("#JArea").val("");
  1355. $("#JArea").trigger("change");
  1356. $("#remark").val("");
  1357. $("#khid").val("");
  1358. $(".khmc").val("");
  1359. $(".tsdh").val("");
  1360. $(".lxr").val("");
  1361. $(".lxdh").val("");
  1362. $(".postcode").val("");
  1363. $(".email").val("");
  1364. }
  1365. //获取历史记录
  1366. function loadOld() {
  1367. // var type = $(".ldtp-cr ul.ld-service .cr-click").attr("itemtype");
  1368. // $(".complain").hide();
  1369. // $(".complain")
  1370. // .eq(type * 1)
  1371. // .show();
  1372. // if (type == "2") {
  1373. //先销毁表格
  1374. $("#orderlist").bootstrapTable("destroy");
  1375. //初始化表格,动态从服务器加载数据
  1376. $("#orderlist").bootstrapTable({
  1377. method: "get", //使用get请求到服务器获取数据
  1378. url: huayi.config.callcenter_url + "WorkOrder/GetList", //获取数据的Servlet地址
  1379. contentType: "application/x-www-form-urlencoded",
  1380. striped: true, //表格显示条纹
  1381. pagination: true, //启动分页
  1382. pageSize: 5, //每页显示的记录数
  1383. pageNumber: 1, //当前第几页
  1384. pageList: [5, 10], //记录数可选列表
  1385. search: false, //是否启用查询
  1386. showColumns: false, //显示下拉框勾选要显示的列
  1387. showRefresh: false, //显示刷新按钮
  1388. sidePagination: "server", //表示服务端请求
  1389. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1390. //设置为limit可以获取limit, offset, search, sort, order
  1391. queryParamsType: "undefined",
  1392. queryParams: function queryParams(params) {
  1393. //设置查询参数
  1394. var param = {
  1395. page: params.pageNumber,
  1396. pagesize: params.pageSize,
  1397. islike: 0,
  1398. tel: $(".hidTel").val(),
  1399. starttime: $("#con_startTime").val(),
  1400. endtime: $("#con_endTime").val(),
  1401. token: $.cookie("token"),
  1402. };
  1403. return param;
  1404. },
  1405. onLoadSuccess: function() {
  1406. //加载成功时执行
  1407. //layer.msg("加载成功");
  1408. },
  1409. onLoadError: function() {
  1410. //加载失败时执行
  1411. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1412. },
  1413. });
  1414. // } else if (type == "1") {
  1415. //先销毁表格
  1416. $("#oldlist").bootstrapTable("destroy");
  1417. //初始化表格,动态从服务器加载数据
  1418. $("#oldlist").bootstrapTable({
  1419. method: "get", //使用get请求到服务器获取数据
  1420. url: huayi.config.callcenter_url + "CallInScreen/GetOldList", //获取数据的Servlet地址
  1421. contentType: "application/x-www-form-urlencoded",
  1422. striped: true, //表格显示条纹
  1423. pagination: true, //启动分页
  1424. pageSize: 5, //每页显示的记录数
  1425. pageNumber: 1, //当前第几页
  1426. pageList: [5, 10], //记录数可选列表
  1427. search: false, //是否启用查询
  1428. showColumns: false, //显示下拉框勾选要显示的列
  1429. showRefresh: false, //显示刷新按钮
  1430. sidePagination: "server", //表示服务端请求
  1431. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1432. //设置为limit可以获取limit, offset, search, sort, order
  1433. queryParamsType: "undefined",
  1434. queryParams: function queryParams(params) {
  1435. //设置查询参数
  1436. var param = {
  1437. page: params.pageNumber,
  1438. pagesize: params.pageSize,
  1439. tel: $(".hidTel").val(),
  1440. starttime: $("#old_startTime").val(),
  1441. endtime: $("#old_endTime").val(),
  1442. token: $.cookie("token"),
  1443. };
  1444. return param;
  1445. },
  1446. onLoadSuccess: function() {
  1447. //加载成功时执行
  1448. //layer.msg("加载成功");
  1449. },
  1450. onLoadError: function() {
  1451. //加载失败时执行
  1452. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1453. },
  1454. });
  1455. // }
  1456. }
  1457. //格式化工单号
  1458. function formatWorkOrderNum(val, row) {
  1459. if(val) {
  1460. return '<a class="xg" onclick="ckxq(\'' + val + '\')" title="点击查看工单详情">' + val + '</a>';
  1461. }
  1462. }
  1463. //编号
  1464. function Code(val, row, index) {
  1465. return index + 1;
  1466. }
  1467. function GetCallState(val) {
  1468. if(val == "1") {
  1469. return "已接通";
  1470. } else {
  1471. return "未接通";
  1472. }
  1473. }
  1474. //音频
  1475. function setCode(val) {
  1476. if(val) {
  1477. return(
  1478. '<div class="imgs" style="cursor: pointer;">' +
  1479. '<img src="./img/vice.png" alt="" onclick= "recording(this)" item="' +
  1480. val +
  1481. '" />' +
  1482. "</div>"
  1483. );
  1484. } else {
  1485. return "";
  1486. }
  1487. }
  1488. function recording(ele) {
  1489. var path = $(ele).attr("item");
  1490. layer.open({
  1491. type: 2,
  1492. content: "./CommonHtml/recording.html?path=" + path, //iframe的url,no代表不显示滚动条
  1493. title: '录音',
  1494. area: ['30%', '20%'], //宽高
  1495. maxmin: true,
  1496. shade: 0
  1497. });
  1498. }
  1499. function GetLink(val) {
  1500. if(val) {
  1501. return "<a onclick=\"ckxq('" + val + "')\" style='word-break: break-all;'>" + val + "</a>";
  1502. } else {
  1503. return "";
  1504. }
  1505. }
  1506. function GetLinkAll(val){
  1507. if(val) {
  1508. var arr = val.split(",")
  1509. var str = ""
  1510. arr.forEach(function(v, i) {
  1511. str += "<a onclick=\"ckxq('" + v + "')\" style='word-break: break-all;'>" + v + "</a>,"
  1512. })
  1513. str += str.slice(0, -1);
  1514. return str;
  1515. }else{
  1516. return "";
  1517. }
  1518. }
  1519. function formatterResult(val) {
  1520. if(val) {
  1521. // + ' title="' + val + '" ';
  1522. var strResult = val;
  1523. if(strResult.length > 20) {
  1524. strResult = strResult.substring(0, 20) + "...";
  1525. }
  1526. strResult = "<div title='" + val + "'>" + strResult + "</div>"
  1527. return strResult;
  1528. }
  1529. }
  1530. //查看详情
  1531. function ckxq(str) {
  1532. layer.open({
  1533. type: 2,
  1534. content: "CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  1535. title: "工单详情",
  1536. area: ["80%", "80%"], //宽高
  1537. });
  1538. }
  1539. //截取字符串
  1540. function GetCont(val) {
  1541. if(val) {
  1542. var str = "<div ";
  1543. if(val.length > 20) {
  1544. str = str + ' title="' + val + '" ';
  1545. val = val.substr(0, 20) + "...";
  1546. }
  1547. return str + ">" + val + "</div>";
  1548. } else {
  1549. return "";
  1550. }
  1551. }
  1552. //加载字典
  1553. function loadDic(obj, pid) {
  1554. obj.empty();
  1555. obj.append('<option selected="selected" value="">请选择</option>');
  1556. if(!pid) {
  1557. pid = -1;
  1558. }
  1559. $.getJSON(
  1560. huayi.config.callcenter_url + "Dictionary/GetDicValueListByParentId", {
  1561. token: $.cookie("token"),
  1562. pid: pid,
  1563. },
  1564. function(data) {
  1565. if(data.state.toLowerCase() == "success") {
  1566. var content = data.data;
  1567. $(content).each(function(i, n) {
  1568. $(
  1569. "<option value='" +
  1570. n.F_ValueId +
  1571. "'>" +
  1572. n.F_Value +
  1573. "</option>"
  1574. ).appendTo(obj);
  1575. });
  1576. }
  1577. }
  1578. );
  1579. }
  1580. //获取知识库
  1581. function loadZSK(type = "1") {
  1582. var table = $("#tableList" + type);
  1583. $(".tableWarpper" + type)
  1584. .show()
  1585. .siblings()
  1586. .hide();
  1587. table.bootstrapTable("destroy");
  1588. if(type === "1") {
  1589. //初始化表格,动态从服务器加载数据
  1590. table.bootstrapTable({
  1591. method: "get", //使用get请求到服务器获取数据
  1592. url: huayi.config.callcenter_url + "Professor/GetList", //获取数据的Servlet地址
  1593. contentType: "application/x-www-form-urlencoded",
  1594. striped: true, //表格显示条纹
  1595. pagination: true, //启动分页
  1596. pageSize: 10, //每页显示的记录数
  1597. pageNumber: 1, //当前第几页
  1598. pageList: [10, 20, 50, 100], //记录数可选列表
  1599. search: false, //是否启用查询
  1600. showColumns: false, //显示下拉框勾选要显示的列
  1601. showRefresh: false, //显示刷新按钮
  1602. sidePagination: "server", //表示服务端请求
  1603. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1604. //设置为limit可以获取limit, offset, search, sort, order
  1605. queryParamsType: "undefined",
  1606. queryParams: function queryParams(params) {
  1607. //设置查询参数
  1608. var param = {
  1609. page: params.pageNumber,
  1610. pagesize: params.pageSize,
  1611. token: $.cookie("token"),
  1612. keyvalue: "",
  1613. stime: "",
  1614. etime: "",
  1615. };
  1616. return param;
  1617. },
  1618. onLoadSuccess: function() {
  1619. //加载成功时执行
  1620. //layer.msg("加载成功");
  1621. },
  1622. onLoadError: function() {
  1623. //加载失败时执行
  1624. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1625. },
  1626. });
  1627. } else if(type === "2") {
  1628. //初始化表格,动态从服务器加载数据
  1629. table.bootstrapTable({
  1630. method: "get", //使用get请求到服务器获取数据
  1631. url: huayi.config.callcenter_url + "LawGuide/GetList", //获取数据的Servlet地址
  1632. contentType: "application/x-www-form-urlencoded",
  1633. striped: true, //表格显示条纹
  1634. pagination: true, //启动分页
  1635. pageSize: 10, //每页显示的记录数
  1636. pageNumber: 1, //当前第几页
  1637. pageList: [10, 20, 50, 100], //记录数可选列表
  1638. search: false, //是否启用查询
  1639. showColumns: false, //显示下拉框勾选要显示的列
  1640. showRefresh: false, //显示刷新按钮
  1641. sidePagination: "server", //表示服务端请求
  1642. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1643. //设置为limit可以获取limit, offset, search, sort, order
  1644. queryParamsType: "undefined",
  1645. queryParams: function queryParams(params) {
  1646. //设置查询参数
  1647. var param = {
  1648. page: params.pageNumber,
  1649. pagesize: params.pageSize,
  1650. token: $.cookie("token"),
  1651. keyvalue: "",
  1652. key: "",
  1653. stime: "",
  1654. etime: "",
  1655. };
  1656. return param;
  1657. },
  1658. onLoadSuccess: function() {
  1659. //加载成功时执行
  1660. //layer.msg("加载成功");
  1661. },
  1662. onLoadError: function() {
  1663. //加载失败时执行
  1664. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1665. },
  1666. });
  1667. } else if(type === "3") {
  1668. //初始化表格,动态从服务器加载数据
  1669. table.bootstrapTable({
  1670. method: "get", //使用get请求到服务器获取数据
  1671. url: huayi.config.callcenter_url + "HotspotGlossary/GetList", //获取数据的Servlet地址
  1672. contentType: "application/x-www-form-urlencoded",
  1673. striped: true, //表格显示条纹
  1674. pagination: true, //启动分页
  1675. pageSize: 10, //每页显示的记录数
  1676. pageNumber: 1, //当前第几页
  1677. pageList: [10, 20, 50, 100], //记录数可选列表
  1678. search: false, //是否启用查询
  1679. showColumns: false, //显示下拉框勾选要显示的列
  1680. showRefresh: false, //显示刷新按钮
  1681. sidePagination: "server", //表示服务端请求
  1682. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1683. //设置为limit可以获取limit, offset, search, sort, order
  1684. queryParamsType: "undefined",
  1685. queryParams: function queryParams(params) {
  1686. //设置查询参数
  1687. var param = {
  1688. page: params.pageNumber,
  1689. pagesize: params.pageSize,
  1690. token: $.cookie("token"),
  1691. keyvalue: "",
  1692. key: "",
  1693. stime: "",
  1694. etime: "",
  1695. };
  1696. return param;
  1697. },
  1698. onLoadSuccess: function() {
  1699. //加载成功时执行
  1700. //layer.msg("加载成功");
  1701. },
  1702. onLoadError: function() {
  1703. //加载失败时执行
  1704. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1705. },
  1706. });
  1707. } else if(type === "4") {
  1708. //初始化表格,动态从服务器加载数据
  1709. table.bootstrapTable({
  1710. method: "get", //使用get请求到服务器获取数据
  1711. url: huayi.config.callcenter_url + "Policy/GetList", //获取数据的Servlet地址
  1712. contentType: "application/x-www-form-urlencoded",
  1713. striped: true, //表格显示条纹
  1714. pagination: true, //启动分页
  1715. pageSize: 10, //每页显示的记录数
  1716. pageNumber: 1, //当前第几页
  1717. pageList: [10, 20, 50, 100], //记录数可选列表
  1718. search: false, //是否启用查询
  1719. showColumns: false, //显示下拉框勾选要显示的列
  1720. showRefresh: false, //显示刷新按钮
  1721. sidePagination: "server", //表示服务端请求
  1722. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1723. //设置为limit可以获取limit, offset, search, sort, order
  1724. queryParamsType: "undefined",
  1725. queryParams: function queryParams(params) {
  1726. //设置查询参数
  1727. var param = {
  1728. page: params.pageNumber,
  1729. pagesize: params.pageSize,
  1730. token: $.cookie("token"),
  1731. keyvalue: "",
  1732. key: "",
  1733. stime: "",
  1734. etime: "",
  1735. };
  1736. return param;
  1737. },
  1738. onLoadSuccess: function() {
  1739. //加载成功时执行
  1740. //layer.msg("加载成功");
  1741. },
  1742. onLoadError: function() {
  1743. //加载失败时执行
  1744. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1745. },
  1746. });
  1747. } else if(type === "5") {
  1748. //初始化表格,动态从服务器加载数据
  1749. table.bootstrapTable({
  1750. method: "get", //使用get请求到服务器获取数据
  1751. url: huayi.config.callcenter_url + "NounInterpretation/GetList", //获取数据的Servlet地址
  1752. contentType: "application/x-www-form-urlencoded",
  1753. striped: true, //表格显示条纹
  1754. pagination: true, //启动分页
  1755. pageSize: 10, //每页显示的记录数
  1756. pageNumber: 1, //当前第几页
  1757. pageList: [10, 20, 50, 100], //记录数可选列表
  1758. search: false, //是否启用查询
  1759. showColumns: false, //显示下拉框勾选要显示的列
  1760. showRefresh: false, //显示刷新按钮
  1761. sidePagination: "server", //表示服务端请求
  1762. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1763. //设置为limit可以获取limit, offset, search, sort, order
  1764. queryParamsType: "undefined",
  1765. queryParams: function queryParams(params) {
  1766. //设置查询参数
  1767. var param = {
  1768. page: params.pageNumber,
  1769. pagesize: params.pageSize,
  1770. token: $.cookie("token"),
  1771. keyvalue: "",
  1772. key: "",
  1773. stime: "",
  1774. etime: "",
  1775. };
  1776. return param;
  1777. },
  1778. onLoadSuccess: function() {
  1779. //加载成功时执行
  1780. //layer.msg("加载成功");
  1781. },
  1782. onLoadError: function() {
  1783. //加载失败时执行
  1784. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1785. },
  1786. });
  1787. } else if(type === "6") {
  1788. //初始化表格,动态从服务器加载数据
  1789. table.bootstrapTable({
  1790. method: "get", //使用get请求到服务器获取数据
  1791. url: huayi.config.callcenter_url + "Functions/GetList", //获取数据的Servlet地址
  1792. contentType: "application/x-www-form-urlencoded",
  1793. striped: true, //表格显示条纹
  1794. pagination: true, //启动分页
  1795. pageSize: 10, //每页显示的记录数
  1796. pageNumber: 1, //当前第几页
  1797. pageList: [10, 20, 50, 100], //记录数可选列表
  1798. search: false, //是否启用查询
  1799. showColumns: false, //显示下拉框勾选要显示的列
  1800. showRefresh: false, //显示刷新按钮
  1801. sidePagination: "server", //表示服务端请求
  1802. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1803. //设置为limit可以获取limit, offset, search, sort, order
  1804. queryParamsType: "undefined",
  1805. queryParams: function queryParams(params) {
  1806. //设置查询参数
  1807. var param = {
  1808. page: params.pageNumber,
  1809. pagesize: params.pageSize,
  1810. token: $.cookie("token"),
  1811. keyvalue: "",
  1812. key: "",
  1813. stime: "",
  1814. etime: "",
  1815. };
  1816. return param;
  1817. },
  1818. onLoadSuccess: function() {
  1819. //加载成功时执行
  1820. //layer.msg("加载成功");
  1821. },
  1822. onLoadError: function() {
  1823. //加载失败时执行
  1824. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1825. },
  1826. });
  1827. } else if(type === "7") {
  1828. //初始化表格,动态从服务器加载数据
  1829. table.bootstrapTable({
  1830. method: "get", //使用get请求到服务器获取数据
  1831. url: huayi.config.callcenter_url + "Repository/GetList", //获取数据的Servlet地址
  1832. contentType: "application/x-www-form-urlencoded",
  1833. striped: true, //表格显示条纹
  1834. pagination: true, //启动分页
  1835. pageSize: 10, //每页显示的记录数
  1836. pageNumber: 1, //当前第几页
  1837. pageList: [10, 20, 50, 100], //记录数可选列表
  1838. search: false, //是否启用查询
  1839. showColumns: false, //显示下拉框勾选要显示的列
  1840. showRefresh: false, //显示刷新按钮
  1841. sidePagination: "server", //表示服务端请求
  1842. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1843. //设置为limit可以获取limit, offset, search, sort, order
  1844. queryParamsType: "undefined",
  1845. queryParams: function queryParams(params) {
  1846. //设置查询参数
  1847. var param = {
  1848. page: params.pageNumber,
  1849. pagesize: params.pageSize,
  1850. token: $.cookie("token"),
  1851. type:1,
  1852. key:$('.rightSearchKey').val(),
  1853. };
  1854. return param;
  1855. },
  1856. onLoadSuccess: function() {
  1857. //加载成功时执行
  1858. //layer.msg("加载成功");
  1859. },
  1860. onLoadError: function() {
  1861. //加载失败时执行
  1862. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1863. },
  1864. });
  1865. } else if(type === "8") {
  1866. // document.getElementById("J_iframe").src="https://www.baidu.com/";
  1867. }
  1868. }
  1869. $('#rightSearch').click(function(){
  1870. loadZSK("7");
  1871. })
  1872. $(".ldcrb-top ul li").click(function() {
  1873. $(this).addClass("activity").siblings().removeClass("activity");
  1874. var type = $(this).attr("data-type");
  1875. loadZSK(type);
  1876. });
  1877. // 序号
  1878. function serialNumber(val, row, index) {
  1879. return index + 1;
  1880. }
  1881. // 操作
  1882. function operation1(val, row) {
  1883. return(
  1884. '<div class="tool_downs">' +
  1885. '<a href="javascript:;" class="aBtn" style="margin-left:0px;" authorize="yes" id="HY_details_' +
  1886. row.F_Id +
  1887. '" onclick="detailBtn1(\'' +
  1888. row.F_Id +
  1889. '\')" title="详情">详情</a>' +
  1890. "</div>"
  1891. );
  1892. }
  1893. // 操作
  1894. function operation2(val, row) {
  1895. return(
  1896. '<div class="tool_downs">' +
  1897. '<a href="javascript:;" class="aBtn" style="margin-left:0px;" authorize="yes" id="HY_details_' +
  1898. row.F_Id +
  1899. '" onclick="detailBtn2(\'' +
  1900. row.F_Id +
  1901. '\')" title="详情">详情</a>' +
  1902. "</div>"
  1903. );
  1904. }
  1905. // 操作
  1906. function operation3(val, row) {
  1907. return(
  1908. '<div class="tool_downs">' +
  1909. '<a href="javascript:;" class="aBtn" style="margin-left:0px;" authorize="yes" id="HY_details_' +
  1910. row.F_Id +
  1911. '" onclick="detailBtn3(\'' +
  1912. row.F_Id +
  1913. '\')" title="详情">详情</a>' +
  1914. "</div>"
  1915. );
  1916. }
  1917. // 操作
  1918. function operation4(val, row) {
  1919. return(
  1920. '<div class="tool_downs">' +
  1921. '<a href="javascript:;" class="aBtn" style="margin-left:0px;" authorize="yes" id="HY_details_' +
  1922. row.F_Id +
  1923. '" onclick="detailBtn4(\'' +
  1924. row.F_Id +
  1925. '\')" title="详情">详情</a>' +
  1926. "</div>"
  1927. );
  1928. }
  1929. // 操作
  1930. function operation5(val, row) {
  1931. return(
  1932. '<div class="tool_downs">' +
  1933. '<a href="javascript:;" class="aBtn" style="margin-left:0px;" authorize="yes" id="HY_details_' +
  1934. row.F_Id +
  1935. '" onclick="detailBtn5(\'' +
  1936. row.F_Id +
  1937. '\')" title="详情">详情</a>' +
  1938. "</div>"
  1939. );
  1940. }
  1941. // 操作
  1942. function operation6(val, row) {
  1943. return(
  1944. '<div class="tool_downs">' +
  1945. '<a href="javascript:;" class="aBtn" style="margin-left:0px;" authorize="yes" id="HY_details_' +
  1946. row.F_Id +
  1947. '" onclick="detailBtn6(\'' +
  1948. row.F_Id +
  1949. '\')" title="详情">详情</a>' +
  1950. "</div>"
  1951. );
  1952. }
  1953. // 操作
  1954. function operation7(val, row) {
  1955. return(
  1956. '<div class="tool_downs">' +
  1957. '<a href="javascript:;" class="aBtn" style="margin-left:0px;" authorize="yes" id="HY_details_' +
  1958. row.F_Id +
  1959. '" onclick="detailBtn7(\'' +
  1960. row.F_Id +
  1961. '\')" title="详情">详情</a>' +
  1962. '<a href="javascript:;" class="aBtn" style="margin-left:8px;" authorize="yes" id="HY_details_' +
  1963. row.F_Id +
  1964. '" onclick="noSolve(\'' +
  1965. row.F_Id +
  1966. '\')" title="未解决">未解决</a>' +
  1967. "</div>"
  1968. );
  1969. }
  1970. // 详情
  1971. function detailBtn1(id) {
  1972. layer.open({
  1973. type: 2,
  1974. content: "./zhiShiKu/detailZhiShiKuPolicyExpert.html?id=" + id, //iframe的url,no代表不显示滚动条
  1975. title: "政策专家库",
  1976. area: ["80%", "80%"], //宽高
  1977. });
  1978. }
  1979. // 详情
  1980. function detailBtn2(id) {
  1981. layer.open({
  1982. type: 2,
  1983. content: "./zhiShiKu/detailZhiShiKuGuide.html?id=" + id, //iframe的url,no代表不显示滚动条
  1984. title: "办事指南",
  1985. area: ["80%", "80%"], //宽高
  1986. });
  1987. }
  1988. // 详情
  1989. function detailBtn3(id) {
  1990. layer.open({
  1991. type: 2,
  1992. content: "./zhiShiKu/detailZhiShiKuHotLssues.html?id=" + id, //iframe的url,no代表不显示滚动条
  1993. title: "热点问题",
  1994. area: ["80%", "80%"], //宽高
  1995. });
  1996. }
  1997. // 详情
  1998. function detailBtn4(id) {
  1999. layer.open({
  2000. type: 2,
  2001. content: "./zhiShiKu/detaileZhiShiKuPoliciesRegulations.html?id=" + id, //iframe的url,no代表不显示滚动条
  2002. title: "政策法规",
  2003. area: ["80%", "80%"], //宽高
  2004. });
  2005. }
  2006. // 详情
  2007. function detailBtn5(id) {
  2008. layer.open({
  2009. type: 2,
  2010. content: "./zhiShiKu/detailZhiShiKuGlossary.html?id=" + id, //iframe的url,no代表不显示滚动条
  2011. title: "名词解释",
  2012. area: ["80%", "80%"], //宽高
  2013. });
  2014. }
  2015. // 详情
  2016. function detailBtn6(id) {
  2017. layer.open({
  2018. type: 2,
  2019. content: "./zhiShiKu/detailZhiShiKuFunctional.html?id=" + id, //iframe的url,no代表不显示滚动条
  2020. title: "部门职能",
  2021. area: ["80%", "80%"], //宽高
  2022. });
  2023. }
  2024. // 详情
  2025. function detailBtn7(id) {
  2026. layer.open({
  2027. type: 2,
  2028. title: '查看知识库详情',
  2029. area: ['70%', '60%'],
  2030. maxmin:true,
  2031. content: './zhiShiKu/newRepositoryDetail.html?ids='+ id+"&screen=1"
  2032. });
  2033. }
  2034. // 获取坐席
  2035. function getSeatData(obj) {
  2036. obj.empty();
  2037. $.getJSON(
  2038. huayi.config.callcenter_url + "UserAccount/GetSeatList", {
  2039. token: $.cookie("token"),
  2040. },
  2041. function(data) {
  2042. if(data.state.toLowerCase() == "success") {
  2043. var content = data.data;
  2044. $(content).each(function(i, n) {
  2045. $(
  2046. "<option value='" +
  2047. n.F_UserCode +
  2048. "'>" +
  2049. n.F_UserName +
  2050. "</option>"
  2051. ).appendTo(obj);
  2052. });
  2053. obj.selectpicker({
  2054. noneSelectedText: "请选择", //默认显示内容
  2055. });
  2056. obj.selectpicker("refresh");
  2057. }
  2058. }
  2059. );
  2060. }
  2061. // 综合查询
  2062. function loadComprehensiveList() {
  2063. //先销毁表格
  2064. $("#comprehensiveContentList").bootstrapTable("destroy");
  2065. //初始化表格,动态从服务器加载数据
  2066. $("#comprehensiveContentList").bootstrapTable({
  2067. method: "get", //使用get请求到服务器获取数据
  2068. url: huayi.config.callcenter_url + "WorkOrder/GetList", //获取数据的Servlet地址
  2069. contentType: "application/x-www-form-urlencoded",
  2070. striped: true, //表格显示条纹
  2071. pagination: true, //启动分页
  2072. pageSize: 10, //每页显示的记录数
  2073. pageNumber: 1, //当前第几页
  2074. pageList: [10, 20, 50, 100], //记录数可选列表
  2075. search: false, //是否启用查询
  2076. showColumns: false, //显示下拉框勾选要显示的列
  2077. showRefresh: false, //显示刷新按钮
  2078. sidePagination: "server", //表示服务端请求
  2079. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  2080. //设置为limit可以获取limit, offset, search, sort, order
  2081. queryParamsType: "undefined",
  2082. queryParams: function queryParams(params) {
  2083. //设置查询参数
  2084. var param = {
  2085. page: params.pageNumber,
  2086. pagesize: params.pageSize,
  2087. workid: $("#wids").val().replace(/\s+/g, ""),
  2088. ComTitle: $("#workOrderTitle").val().replace(/\s+/g, ""), // 工单标题
  2089. ComContent: $("#workOrderContent").val().replace(/\s+/g, ""), // 工单内容
  2090. Result: $("#workOrderProcessingResult").val().replace(/\s+/g, ""), // 办理结果
  2091. tel: $("#comprehensiveContentSerrchTel").val().replace(/\s+/g, ""), // 来电号码
  2092. usercode: conversionBootstrapSelectData($("#comprehensiveContentSerrchSeat")), // 受话坐席
  2093. // starttime: $("#starttime").val(), //=开始时间
  2094. // endtime: $("#endtime").val(), //=结束时间
  2095. comprehensive: 1,
  2096. token: $.cookie("token"),
  2097. };
  2098. return param;
  2099. },
  2100. onLoadSuccess: function(data) {
  2101. //加载成功时执行
  2102. // layer.msg("加载成功");
  2103. },
  2104. onLoadError: function() {
  2105. //加载失败时执行
  2106. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  2107. },
  2108. });
  2109. }
  2110. function conversionBootstrapSelectData(obj) {
  2111. var returnData = "";
  2112. var selectedData = obj.val();
  2113. if(selectedData != null) {
  2114. for(var i = 0; i < selectedData.length; i++) {
  2115. returnData += selectedData[i] + ","
  2116. }
  2117. returnData = returnData.slice(0, -1);
  2118. } else {
  2119. returnData = ""
  2120. }
  2121. return returnData;
  2122. }
  2123. //解决
  2124. function resolve(id) {
  2125. var laye = layer.confirm(
  2126. "确定解决?", {
  2127. btn: ["确定", "取消"], //可以无限个按钮
  2128. },
  2129. function() {
  2130. //按钮【按钮一】的回调
  2131. $.ajax({
  2132. type: "post",
  2133. url: huayi.config.callcenter_url + "Repository/OptRep",
  2134. async: true,
  2135. dataType: "json",
  2136. data: {
  2137. token: $.cookie("token"),
  2138. repid: id,
  2139. type: 1,
  2140. },
  2141. success: function(data) {
  2142. if(data.state.toLowerCase() == "success") {
  2143. layer.msg("提交成功!");
  2144. layer.close(laye);
  2145. }
  2146. },
  2147. });
  2148. },
  2149. function(index) {
  2150. //按钮【按钮二】的回调
  2151. layer.close(laye);
  2152. }
  2153. );
  2154. }
  2155. //未解决
  2156. function noSolve(id) {
  2157. var laye = layer.open({
  2158. type: 1,
  2159. shade: false,
  2160. area: ["430px", "260px"],
  2161. title: "请输入未解决原因", //不显示标题
  2162. content: '<div style="padding-top:10px;padding-left:20px;">\n' +
  2163. '<textarea id="resultNoSolve" style="width:300px; height:120px" type="text" placeholder="请输入未解决原因"></textarea>' +
  2164. "</div>",
  2165. cancel: function() {
  2166. layer.close();
  2167. },
  2168. btn: ["确定", "取消"], //按钮
  2169. yes: function() {
  2170. console.log($("#resultNoSolve").val())
  2171. if(!$("#resultNoSolve").val()) {
  2172. layer.msg("请填写未解决原因!");
  2173. return false;
  2174. } else {
  2175. $.ajax({
  2176. type: "post",
  2177. url: huayi.config.callcenter_url + "Repository/OptRep",
  2178. async: true,
  2179. dataType: "json",
  2180. data: {
  2181. token: $.cookie("token"),
  2182. repid: id,
  2183. reason: $("#resultNoSolve").val(),
  2184. type: 2,
  2185. },
  2186. success: function(data) {
  2187. if(data.state.toLowerCase() == "success") {
  2188. layer.msg("提交成功!");
  2189. layer.close(laye);
  2190. loadZSK("7");
  2191. }
  2192. },
  2193. });
  2194. }
  2195. },
  2196. });
  2197. }
  2198. //外呼弹屏
  2199. function whtp() {
  2200. $("#Result").val("");
  2201. if($(".WH").hasClass("fadeOutUp")) {
  2202. $(".WH").removeClass("fadeOutUp").addClass("fadeInDown");
  2203. }
  2204. $(".WH").removeClass("hidens");
  2205. $(".first").removeClass("first");
  2206. $(".WH").addClass("first");
  2207. loadWH();
  2208. }
  2209. //加载外呼电话列表
  2210. function loadWH() {
  2211. $(".phonediv").hide();
  2212. var n = $(".bg_title .lactive").attr("itemid");
  2213. switch(n) {
  2214. case "0":
  2215. var obj0 = $(".phonediv").eq(0);
  2216. obj0.show();
  2217. //先销毁表格
  2218. var table = obj0.find(".phonelist");
  2219. table.bootstrapTable("destroy");
  2220. //初始化表格,动态从服务器加载数据
  2221. table.bootstrapTable({
  2222. method: "get", //使用get请求到服务器获取数据
  2223. url: huayi.config.callcenter_url + "CallOutScreen/GetPhoneList", //获取数据的Servlet地址
  2224. contentType: "application/x-www-form-urlencoded",
  2225. striped: true, //表格显示条纹
  2226. pagination: true, //启动分页
  2227. pageSize: 10, //每页显示的记录数
  2228. pageNumber: 1, //当前第几页
  2229. pageList: [10, 20, 50, 100], //记录数可选列表
  2230. search: false, //是否启用查询
  2231. showColumns: false, //显示下拉框勾选要显示的列
  2232. showRefresh: false, //显示刷新按钮
  2233. sidePagination: "server", //表示服务端请求
  2234. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  2235. //设置为limit可以获取limit, offset, search, sort, order
  2236. queryParamsType: "undefined",
  2237. queryParams: function queryParams(params) {
  2238. //设置查询参数
  2239. var param = {
  2240. page: params.pageNumber,
  2241. pagesize: params.pageSize,
  2242. tel: $("#lastphone").val(),
  2243. token: $.cookie("token"),
  2244. };
  2245. return param;
  2246. },
  2247. onLoadSuccess: function() {
  2248. //加载成功时执行
  2249. //layer.msg("加载成功");
  2250. },
  2251. onLoadError: function() {
  2252. //加载失败时执行
  2253. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  2254. },
  2255. });
  2256. break;
  2257. case "1":
  2258. var obj1 = $(".phonediv").eq(1);
  2259. obj1.show();
  2260. var table = obj1.find(".phonelist");
  2261. table.bootstrapTable("destroy");
  2262. //初始化表格,动态从服务器加载数据
  2263. table.bootstrapTable({
  2264. method: "get", //使用get请求到服务器获取数据
  2265. url: huayi.config.callcenter_url + "CallOutScreen/GetUserList", //获取数据的Servlet地址
  2266. contentType: "application/x-www-form-urlencoded",
  2267. striped: true, //表格显示条纹
  2268. pagination: true, //启动分页
  2269. pageSize: 10, //每页显示的记录数
  2270. pageNumber: 1, //当前第几页
  2271. pageList: [10, 20, 50, 100], //记录数可选列表
  2272. search: false, //是否启用查询
  2273. showColumns: false, //显示下拉框勾选要显示的列
  2274. showRefresh: false, //显示刷新按钮
  2275. sidePagination: "server", //表示服务端请求
  2276. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  2277. //设置为limit可以获取limit, offset, search, sort, order
  2278. queryParamsType: "undefined",
  2279. queryParams: function queryParams(params) {
  2280. //设置查询参数
  2281. var param = {
  2282. page: params.pageNumber,
  2283. pagesize: params.pageSize,
  2284. tel: $("#gsphone").val(),
  2285. name: $("#gsname").val(),
  2286. token: $.cookie("token"),
  2287. };
  2288. return param;
  2289. },
  2290. onLoadSuccess: function() {
  2291. //加载成功时执行
  2292. //layer.msg("加载成功");
  2293. },
  2294. onLoadError: function() {
  2295. //加载失败时执行
  2296. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  2297. },
  2298. });
  2299. break;
  2300. case "2":
  2301. var obj2 = $(".phonediv").eq(2);
  2302. obj2.show();
  2303. var table = obj2.find(".phonelist");
  2304. table.bootstrapTable("destroy");
  2305. //初始化表格,动态从服务器加载数据
  2306. table.bootstrapTable({
  2307. method: "get", //使用get请求到服务器获取数据
  2308. url: huayi.config.callcenter_url +
  2309. "CallOutScreen/GetCustomerList", //获取数据的Servlet地址
  2310. contentType: "application/x-www-form-urlencoded",
  2311. striped: true, //表格显示条纹
  2312. pagination: true, //启动分页
  2313. pageSize: 10, //每页显示的记录数
  2314. pageNumber: 1, //当前第几页
  2315. pageList: [10, 20, 50, 100], //记录数可选列表
  2316. search: false, //是否启用查询
  2317. showColumns: false, //显示下拉框勾选要显示的列
  2318. showRefresh: false, //显示刷新按钮
  2319. sidePagination: "server", //表示服务端请求
  2320. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  2321. //设置为limit可以获取limit, offset, search, sort, order
  2322. queryParamsType: "undefined",
  2323. queryParams: function queryParams(params) {
  2324. //设置查询参数
  2325. var param = {
  2326. page: params.pageNumber,
  2327. pagesize: params.pageSize,
  2328. tel: $("#khphone").val(),
  2329. name: $("#khname").val(),
  2330. token: $.cookie("token"),
  2331. };
  2332. return param;
  2333. },
  2334. onLoadSuccess: function() {
  2335. //加载成功时执行
  2336. //layer.msg("加载成功");
  2337. },
  2338. onLoadError: function() {
  2339. //加载失败时执行
  2340. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  2341. },
  2342. });
  2343. break;
  2344. case "3":
  2345. $(".phonediv").eq(3).show();
  2346. $("#zxTable tbody").html("");
  2347. if(obj.AgentID) {
  2348. obj.Type = "GetAgentList";
  2349. Send();
  2350. }
  2351. break;
  2352. }
  2353. }
  2354. function view(val) {
  2355. var str = "";
  2356. if(val) {
  2357. str = "<a onclick=\"call('" + val + "')\">" + val + "</a>";
  2358. }
  2359. return str;
  2360. }
  2361. function call(val) {
  2362. $("#Result").val(val);
  2363. $(".img").removeClass("hidens");
  2364. }
  2365. function ftime(val) {
  2366. if(val) {
  2367. return helper.DateFormat.getFormatTime(val);
  2368. } else {
  2369. return "";
  2370. }
  2371. }
  2372. function logout() {
  2373. $.ajax({
  2374. url: huayi.config.callcenter_url + "Login/Logout",
  2375. data: {
  2376. token: $.cookie("token"),
  2377. },
  2378. dataType: "json",
  2379. success: function(res) {
  2380. if(res.state) {
  2381. $.cookie("token", "");
  2382. window.localStorage.removeItem("token");
  2383. window.localStorage.removeItem("extno");
  2384. window.localStorage.removeItem("zx_user");
  2385. window.localStorage.removeItem("socket_state");
  2386. location.href = "./login.html";
  2387. }
  2388. },
  2389. });
  2390. }
  2391. //跳转
  2392. function Jumps() {
  2393. $("iframe:visible")[0].src = "widgets.html";
  2394. }
  2395. ////子页面返回主页
  2396. //function home_index() {
  2397. // top.$("iframe:visible")[0].src = "widgets.html";
  2398. //}
  2399. // 获取乡镇
  2400. $("#sourcearea").change(function() {
  2401. getTownshipVillage($("#township"), $("#sourcearea").val());
  2402. });
  2403. // 获取村
  2404. $("#township").change(function() {
  2405. getTownshipVillage($("#village"), $("#township").val());
  2406. });
  2407. //区域
  2408. function QY(obj) {
  2409. obj.empty();
  2410. obj.append('<option selected="selected" value="">请选择</option>');
  2411. $.getJSON(
  2412. huayi.config.callcenter_url + "Area/GetAreaListById", {
  2413. token: $.cookie("token"),
  2414. },
  2415. function(data) {
  2416. if(data.state.toLowerCase() == "success") {
  2417. var content = data.data;
  2418. $(content).each(function(i, n) {
  2419. if(n.F_AreaName !== "市区") {
  2420. if(n.F_AreaName === "文峰区") {
  2421. $(
  2422. "<option value='" +
  2423. n.F_AreaId +
  2424. "' selected='selected'>" +
  2425. n.F_AreaName +
  2426. "</option>"
  2427. ).appendTo(obj);
  2428. } else {
  2429. $(
  2430. "<option value='" +
  2431. n.F_AreaId +
  2432. "'>" +
  2433. n.F_AreaName +
  2434. "</option>"
  2435. ).appendTo(obj);
  2436. }
  2437. }
  2438. });
  2439. }
  2440. }
  2441. );
  2442. }
  2443. //获取乡镇,村
  2444. function getTownshipVillage(obj, parentid) {
  2445. obj.empty();
  2446. obj.append('<option selected="selected" value="">请选择</option>');
  2447. $.getJSON(
  2448. huayi.config.callcenter_url + "Area/GetAreaChildren", {
  2449. token: $.cookie("token"),
  2450. parentid: parentid,
  2451. },
  2452. function(data) {
  2453. if(data.state.toLowerCase() == "success") {
  2454. var content = data.data;
  2455. $(content).each(function(i, n) {
  2456. $(
  2457. "<option value='" +
  2458. n.F_AreaId +
  2459. "'>" +
  2460. n.F_AreaName +
  2461. "</option>"
  2462. ).appendTo(obj);
  2463. });
  2464. }
  2465. }
  2466. );
  2467. }
  2468. //来源
  2469. function LY(obj) {
  2470. obj.empty();
  2471. $.getJSON(
  2472. huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  2473. token: $.cookie("token"),
  2474. id: 1,
  2475. },
  2476. function(data) {
  2477. if(data.state.toLowerCase() == "success") {
  2478. var content = data.data;
  2479. $(content).each(function(i, n) {
  2480. $(
  2481. "<option value='" +
  2482. n.F_ValueId +
  2483. "'>" +
  2484. n.F_Value +
  2485. "</option>"
  2486. ).appendTo(obj);
  2487. });
  2488. }
  2489. }
  2490. );
  2491. }
  2492. //类别
  2493. function LB(obj) {
  2494. obj.empty();
  2495. $.getJSON(
  2496. huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  2497. token: $.cookie("token"),
  2498. id: 2,
  2499. },
  2500. function(data) {
  2501. if(data.state.toLowerCase() == "success") {
  2502. var content = data.data;
  2503. $(content).each(function(i, n) {
  2504. $(
  2505. "<option value='" +
  2506. n.F_ValueId +
  2507. "'>" +
  2508. n.F_Value +
  2509. "</option>"
  2510. ).appendTo(obj);
  2511. });
  2512. }
  2513. }
  2514. );
  2515. }
  2516. //主题
  2517. function ZT(obj) {
  2518. obj.empty();
  2519. $.getJSON(
  2520. huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  2521. token: $.cookie("token"),
  2522. id: 3,
  2523. },
  2524. function(data) {
  2525. if(data.state.toLowerCase() == "success") {
  2526. var content = data.data;
  2527. $(content).each(function(i, n) {
  2528. $(
  2529. "<option value='" +
  2530. n.F_ValueId +
  2531. "'>" +
  2532. n.F_Value +
  2533. "</option>"
  2534. ).appendTo(obj);
  2535. });
  2536. }
  2537. }
  2538. );
  2539. }
  2540. //电话类别
  2541. function getPhoneType(obj) {
  2542. obj.empty();
  2543. $.ajax({
  2544. type: "get",
  2545. url: huayi.config.callcenter_url + "Dictionary/GetDicValueListById",
  2546. dataType: "json",
  2547. async: true,
  2548. data: {
  2549. token: $.cookie("token"),
  2550. id: 2498,
  2551. },
  2552. success: function(data) {
  2553. if(data.state.toLowerCase() == "success") {
  2554. var content = data.data;
  2555. $(content).each(function(i, n) {
  2556. $(
  2557. "<option value='" +
  2558. n.F_Value +
  2559. "'>" +
  2560. n.F_Remark +
  2561. "</option>"
  2562. ).appendTo(obj);
  2563. });
  2564. }
  2565. },
  2566. });
  2567. }
  2568. //获取来电类型
  2569. function GetDicValueList() {
  2570. $("#dicValueList ul").html("");
  2571. $.getJSON(
  2572. huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  2573. id: 45,
  2574. token: $.cookie("token"),
  2575. },
  2576. function(result) {
  2577. if(result.state.toLowerCase() == "success") {
  2578. for(var i = 0; i < result.data.length; i++) {
  2579. $("#dicValueList ul").append(
  2580. '<li><label data-valDic="' +
  2581. result.data[i].F_ValueId +
  2582. '" id="unit' +
  2583. i +
  2584. '">' +
  2585. result.data[i].F_Value +
  2586. "</label></li>"
  2587. );
  2588. }
  2589. }
  2590. }
  2591. );
  2592. }
  2593. //点击来电类型
  2594. var dicTypeid = 46; //默认是 已受理
  2595. $(document).on("click", "#dicValueList li label", function() {
  2596. if($.cookie("code")==="spdbzy"){
  2597. return
  2598. }
  2599. if(!$(this).hasClass("checkedDept")) {
  2600. var $that = $(this);
  2601. if($(".hidCallID").val()) {
  2602. dicTypeid = 46; //默认是 已受理
  2603. dicTypeid =
  2604. $(this).attr("data-valDic") != 46 ?
  2605. $(this).attr("data-valDic") :
  2606. 46;
  2607. $.post(
  2608. huayi.config.callcenter_url + "CallInScreen/UpdateCallInType", {
  2609. callid: $(".hidCallID").val(),
  2610. // callid: 59054,
  2611. typeid: dicTypeid,
  2612. token: $.cookie("token"),
  2613. },
  2614. function(result) {
  2615. //debugger;
  2616. var results = JSON.parse(result);
  2617. if(results.state.toLowerCase() == "success") {
  2618. //console.info('传递来电类型成功,ID为:'+ dicTypeid);
  2619. $that
  2620. .addClass("checkedDept")
  2621. .parent()
  2622. .siblings()
  2623. .children()
  2624. .removeClass("checkedDept");
  2625. if(dicTypeid != 46) {
  2626. // $("#dicForms").hide();
  2627. layer.msg("来电类型保存成功!");
  2628. if(dicTypeid == 50) {
  2629. loadOld();
  2630. }
  2631. } else {
  2632. $("#dicForms").show();
  2633. }
  2634. }
  2635. }
  2636. );
  2637. } else {
  2638. //console.info('传递来电类型失败');
  2639. }
  2640. } else {
  2641. //$(this).removeClass('checkedDept');
  2642. //layer.msg('来电类型已经保存成功!不用重复点击提交');
  2643. }
  2644. });
  2645. // 历史工单状态
  2646. function historyOrderStates(val, row) {
  2647. var html = "";
  2648. switch(val + "") {
  2649. case "0":
  2650. html = "新工单";
  2651. if(row.F_IsReturn == 1) {
  2652. html = "新工单(回退)";
  2653. }
  2654. break;
  2655. case "1":
  2656. html = "待交办";
  2657. break;
  2658. case "2":
  2659. html = '<span style="color:#FF0000;">待查收</span>';
  2660. break;
  2661. case "3":
  2662. html = "退回审核中";
  2663. break;
  2664. case "4":
  2665. html = "办理中";
  2666. break;
  2667. case "5":
  2668. html = "延时审核";
  2669. break;
  2670. case "6":
  2671. if(row.F_IsProtect === 2 || row.F_IsProtect === 3) {
  2672. html = "已办未果";
  2673. } else {
  2674. html = "已办理";
  2675. }
  2676. break;
  2677. case "7":
  2678. html = "已回访";
  2679. break;
  2680. case "8":
  2681. if(row.F_Identification === 0) {
  2682. html = "重置转发";
  2683. } else if(row.F_Identification === 1) {
  2684. html = "退回重办";
  2685. } else {
  2686. html = "重办中";
  2687. }
  2688. break;
  2689. case "9":
  2690. html = "已结案";
  2691. break;
  2692. case "10":
  2693. html = "待审核";
  2694. break;
  2695. case "11":
  2696. html = "重办待交办";
  2697. break;
  2698. case "13":
  2699. html = "重办驳回";
  2700. break;
  2701. }
  2702. return html;
  2703. }
  2704. // 历史工单操作
  2705. function historyOrderOperation(val, row) {
  2706. var roleCode = $.cookie("code");
  2707. if(roleCode === "GNZY") {
  2708. return(
  2709. '<a class="xg" onclick="tj(\'' +
  2710. row.F_WorkOrderId +
  2711. '\')" title="提交">提交</a>&nbsp;' +
  2712. '<a class="xg" onclick="workOrderEdit(\'' +
  2713. row.F_WorkOrderId +
  2714. '\')" title="编辑">编辑</a>'
  2715. );
  2716. } else {
  2717. return "-";
  2718. }
  2719. }
  2720. //提交
  2721. function tj(str) {
  2722. layer.confirm(
  2723. "确定要提交工单么?", {
  2724. btn: ["确定", "取消"], //按钮
  2725. },
  2726. function() {
  2727. //请求后台数据
  2728. /*发送请求*/
  2729. $.post(
  2730. huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
  2731. ids: str,
  2732. token: $.cookie("token"),
  2733. },
  2734. function(result) {
  2735. result = JSON.parse(result);
  2736. if(result.state.toLowerCase() == "success") {
  2737. layer.msg("提交成功");
  2738. $("#orderlist").bootstrapTable("refresh");
  2739. //load();
  2740. }
  2741. }
  2742. );
  2743. }
  2744. );
  2745. }
  2746. // 编辑
  2747. function workOrderEdit(str) {
  2748. layer.open({
  2749. type: 2,
  2750. content: "./CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  2751. title: "编辑",
  2752. area: ["80%", "80%"], //宽高
  2753. });
  2754. }
  2755. function reminder(str, depId) {
  2756. layer.open({
  2757. type: 2,
  2758. content: "./CommonHtml/reminder.html?wid=" +
  2759. str +
  2760. "&depId=" +
  2761. depId +
  2762. "&callid=" +
  2763. $(".hidCallID").val() +
  2764. "", //iframe的url,no代表不显示滚动条
  2765. title: "催单内容",
  2766. area: ["40%", "40%"], //宽高
  2767. });
  2768. }
  2769. //跳转超期共单列表
  2770. $(".surIcon").click(function() {
  2771. top.$("iframe:visible")[0].src = "./Appeal/expiredWorkOrders.html";
  2772. });
  2773. //右上角消息列表
  2774. function rightUp() {
  2775. helper.init.isload = 0;
  2776. $(".drm").html("");
  2777. $.ajax({
  2778. type: "get",
  2779. url: huayi.config.callcenter_url + "Index/GetNoDealOrder",
  2780. async: true,
  2781. dataType: "json",
  2782. data: {
  2783. token: $.cookie("token"),
  2784. top: 5,
  2785. //mid:$('.mid').val()
  2786. },
  2787. success: function(data) {
  2788. helper.init.isload = 1;
  2789. $(".mid").val(data.maxid);
  2790. // helper.cookies.set("mid", data.maxid, 7);
  2791. $(".xx_count").html(data.total);
  2792. $(".sur_count").html(data.timeoutcount);
  2793. $("#cqorder").val(data.timeoutcount);
  2794. if(data.rows) {
  2795. $.each(data.rows, function(i, n) {
  2796. if(i < 10) {
  2797. $(
  2798. "<li>" +
  2799. '<a href="javaScript:;" class="xx" onclick="ckxq(' +
  2800. n.F_WorkOrderId +
  2801. ')">' +
  2802. '<div class="tipCon">' +
  2803. n.F_ComContent +
  2804. "</div>" +
  2805. '<div class="order_time clearfix">' +
  2806. '<span class="work_order">订单号:' +
  2807. n.F_WorkOrderId +
  2808. "</span>" +
  2809. '<span class="ort">' +
  2810. n.F_CreateTime +
  2811. "</span>" +
  2812. "</div>" +
  2813. '</a></li><li class="divider"></li>'
  2814. ).appendTo(".drm");
  2815. }
  2816. });
  2817. }
  2818. $(
  2819. '<li><a href="javaScript:;" class="seeMore" onclick="goDC()">' +
  2820. '<div class="order_time clearfix">' +
  2821. '<span class="work_order">查看更多</span>' +
  2822. '<span class="ort"> ' +
  2823. ">>" +
  2824. "</span>" +
  2825. "</div>" +
  2826. "</a></li>"
  2827. ).appendTo(".drm");
  2828. },
  2829. });
  2830. }
  2831. function goDC() {
  2832. top.$("iframe:visible")[0].src = "Business/WorkDC.html";
  2833. }
  2834. //右下角消息弹框
  2835. function rightDown() {
  2836. helper.init.isload = 0;
  2837. var tota = 0;
  2838. $.ajax({
  2839. type: "get",
  2840. url: huayi.config.callcenter_url + "Index/GetNoDealWorkTotal",
  2841. async: true,
  2842. dataType: "json",
  2843. data: {
  2844. token: $.cookie("token"),
  2845. },
  2846. success: function(data) {
  2847. helper.init.isload = 1;
  2848. $(".rightDown_list").html("");
  2849. var con = data.data;
  2850. if(con.length > 0) {
  2851. con.push({
  2852. state: 15,
  2853. con: $("#cqorder").val()
  2854. });
  2855. }
  2856. $(con).each(function(i, n) {
  2857. var sts = "";
  2858. switch(n.state) {
  2859. case 0:
  2860. sts = "待处理";
  2861. break;
  2862. case 1:
  2863. sts = "待交办";
  2864. break;
  2865. case 2:
  2866. sts = "待查收";
  2867. break;
  2868. case 3:
  2869. sts = "退回审核中";
  2870. break;
  2871. case 4:
  2872. sts = "办理中(主办)";
  2873. break;
  2874. case 5:
  2875. sts = "延时审核中";
  2876. break;
  2877. case 6:
  2878. sts = "待回访";
  2879. break;
  2880. case 7:
  2881. sts = "已回访";
  2882. break;
  2883. case 8:
  2884. sts = "重办中";
  2885. break;
  2886. case 9:
  2887. sts = "已结案";
  2888. break;
  2889. case 10:
  2890. sts = "办理中(协办)";
  2891. break;
  2892. case 11:
  2893. sts = "待处理";
  2894. break;
  2895. case 12:
  2896. sts = "待审核";
  2897. break;
  2898. case 13:
  2899. sts = "待督办";
  2900. break;
  2901. case 15:
  2902. sts = "超期工单";
  2903. break;
  2904. case 16:
  2905. sts = "重办驳回";
  2906. break;
  2907. default:
  2908. sts = "其他";
  2909. break;
  2910. }
  2911. $(
  2912. '<li onclick="turnTo(this)">' +
  2913. '<a href="javaScript:;" data-index="' +
  2914. n.state +
  2915. '">' +
  2916. "<div>" +
  2917. sts +
  2918. '<span class="pull-right text-muted small">' +
  2919. n.con +
  2920. "条</span>" +
  2921. "</div>" +
  2922. "</a>" +
  2923. "</li>"
  2924. ).appendTo(".rightDown_list");
  2925. tota = tota + parseInt(n.con);
  2926. });
  2927. $(".messageTotal").html(tota);
  2928. },
  2929. });
  2930. }
  2931. function turnTo(a) {
  2932. var state = $(a).children("a").attr("data-index");
  2933. switch(state) {
  2934. case "0":
  2935. $("iframe:visible")[0].src = "Business/ZXDCL.html";
  2936. break;
  2937. case "1":
  2938. $("iframe:visible")[0].src =
  2939. "Business/LeaderDCL.html?states=" + state;
  2940. break; //代交办
  2941. case "2":
  2942. $("iframe:visible")[0].src = "Business/WorkDC.html?states=" + state;
  2943. break; //待查收
  2944. case "3":
  2945. $("iframe:visible")[0].src =
  2946. "Business/LeaderDCL.html?states=" + state;
  2947. break; //退回审核中
  2948. case "4":
  2949. $("iframe:visible")[0].src = "Business/WorkDC.html?states=" + state;
  2950. break; //办理中(主办)
  2951. case "5":
  2952. $("iframe:visible")[0].src =
  2953. "Business/LeaderDCL.html?states=" + state;
  2954. break; //延时审核中
  2955. case "6":
  2956. $("iframe:visible")[0].src = "Business/ZXDCL.html?states=" + state;
  2957. break;
  2958. case "7":
  2959. $("iframe:visible")[0].src =
  2960. "Business/LeaderDCL.html?states=" + state;
  2961. break; //已回访
  2962. case "8":
  2963. $("iframe:visible")[0].src = "Business/WorkDC.html?states=" + state;
  2964. break; //重办中
  2965. case "10":
  2966. $("iframe:visible")[0].src =
  2967. "Business/WorkDCCO.html?states=" + state;
  2968. break; //办理中协办
  2969. case "11":
  2970. $("iframe:visible")[0].src = "Business/WorkDC_EJ.html";
  2971. break; //办理中协办
  2972. case "12":
  2973. $("iframe:visible")[0].src = "Appeal/toAuditList.html";
  2974. break; //待审核
  2975. case "13":
  2976. $("iframe:visible")[0].src = "Appeal/toSupervList.html";
  2977. break; //待督办
  2978. case "15":
  2979. $("iframe:visible")[0].src = "Appeal/expiredWorkOrders.html";
  2980. break; //超期工单
  2981. case "16":
  2982. $("iframe:visible")[0].src = "Business/LeaderBH.html";
  2983. break; //重办驳回工单
  2984. default:
  2985. sts = "其他";
  2986. break;
  2987. }
  2988. }
  2989. ///拖拽效果
  2990. //拖动事件
  2991. var box = document.getElementById("box");
  2992. //鼠标按下的函数
  2993. box.onmousedown = function(ev) {
  2994. var oEvent = ev || event;
  2995. //求出鼠标和box的位置差值
  2996. var x = oEvent.clientX - box.offsetLeft;
  2997. var y = oEvent.clientY - box.offsetTop;
  2998. //鼠标移动的函数
  2999. //把事件加在document上,解决因为鼠标移动太快时,
  3000. //鼠标超过box后就没有了拖拽的效果的问题
  3001. document.onmousemove = function(ev) {
  3002. var oEvent = ev || event;
  3003. //保证拖拽框一直保持在浏览器窗口内部,不能被拖出的浏览器窗口的范围
  3004. var l = oEvent.clientX - x;
  3005. var t = oEvent.clientY - y;
  3006. if(l < 0) {
  3007. l = 0;
  3008. } else if(l > document.documentElement.clientWidth - box.offsetWidth) {
  3009. l = document.documentElement.clientWidth - box.offsetWidth;
  3010. }
  3011. if(t < 0) {
  3012. t = 0;
  3013. } else if(
  3014. t >
  3015. document.documentElement.clientHeight - box.offsetHeight
  3016. ) {
  3017. t = document.documentElement.clientHeight - box.offsetHeight;
  3018. }
  3019. box.style.left = l + "px";
  3020. box.style.top = t + "px";
  3021. };
  3022. //鼠标抬起的函数
  3023. document.onmouseup = function() {
  3024. document.onmousemove = null;
  3025. document.onmouseup = null;
  3026. };
  3027. //火狐浏览器在拖拽空div时会出现bug
  3028. //return false阻止默认事件,解决火狐的bug
  3029. // return false;
  3030. };
  3031. function messages(type) {
  3032. if(!type) {
  3033. type = $(".right-tab li.active").index();
  3034. }
  3035. var html = $("#tab-" + (type + 1)).find(".chat_box");
  3036. html.html("");
  3037. helper.init.isload = 0;
  3038. $.ajax({
  3039. type: "get",
  3040. url: huayi.config.callcenter_url + "Index/GetChatLists",
  3041. async: true,
  3042. dataType: "json",
  3043. data: {
  3044. token: $.cookie("token"),
  3045. isread: type,
  3046. top: 50,
  3047. fromid: 0,
  3048. },
  3049. success: function(data) {
  3050. helper.init.isload = 1;
  3051. $("#tab-1").find(".message_count").html(data.total);
  3052. if(type == 0) {
  3053. if(data.total == 0) {
  3054. $(".readed").hide();
  3055. } else {
  3056. $(".readed").show();
  3057. }
  3058. $(".close_chat").show();
  3059. }
  3060. $(data.rows).each(function(i, n) {
  3061. var str = "";
  3062. str =
  3063. '<div class="sidebar-message">' +
  3064. '<a href="#">' +
  3065. '<div class="pull-left text-center">' +
  3066. '<img alt="image" class="img-circle message-avatar" src="img/chat_pic.jpg">' +
  3067. '<div class="m-t-xs">' +
  3068. n.F_UserName +
  3069. "</div>" +
  3070. "</div>" +
  3071. '<div class="media-body">' +
  3072. '<div class="chat_content">' +
  3073. GetCont(n.Content) +
  3074. "</div>" +
  3075. '<small class="text-muted">' +
  3076. n.CreateDate +
  3077. "</small>" +
  3078. '<span class="reply" data-FromUserId="' +
  3079. n.FromUserId +
  3080. '" data-ToUserId="' +
  3081. n.ToUserId +
  3082. '" data-roleId="' +
  3083. n.F_RoleId +
  3084. '" onclick="resply(this)">回复</span>';
  3085. if(n.IsRead != 1) {
  3086. str +=
  3087. '<span class="reply close_chat" data-index="' +
  3088. n.Id +
  3089. '" onclick="closed(this)">关闭</span>';
  3090. }
  3091. "</div>" + "</a>" + "</div>";
  3092. html.append(str);
  3093. });
  3094. },
  3095. });
  3096. }
  3097. function closed(a) {
  3098. var id = $(a).attr("data-index");
  3099. $.ajax({
  3100. type: "post",
  3101. url: huayi.config.callcenter_url + "Index/CloseChat",
  3102. async: true,
  3103. dataType: "json",
  3104. data: {
  3105. token: $.cookie("token"),
  3106. id: id,
  3107. },
  3108. success: function(data) {
  3109. if(data.total > 0) {
  3110. messages();
  3111. } else {
  3112. layer.msg("关闭消息失败!");
  3113. }
  3114. },
  3115. });
  3116. }
  3117. function resply(a) {
  3118. var userId = $(a).attr("data-FromUserId");
  3119. var toId = $(a).attr("data-ToUserId");
  3120. var roleId = $(a).attr("data-roleId");
  3121. layer.open({
  3122. type: 2,
  3123. content: "replyChat.html?userId=" +
  3124. userId +
  3125. "&roleId=" +
  3126. roleId +
  3127. "&toId=" +
  3128. toId, //iframe的url,no代表不显示滚动条
  3129. title: "回复消息",
  3130. area: ["50%", "60%"], //宽高
  3131. });
  3132. }
  3133. //登陆弹窗函数
  3134. function login_DK() {
  3135. layer.open({
  3136. type: 2,
  3137. content: ["CommonHtml/elasticFrame.html", "no"], //iframe的url,no代表不显示滚动条
  3138. title: "提示",
  3139. area: ["25%", "55%"], //宽高
  3140. });
  3141. }
  3142. // 顶部消息
  3143. function showTopMsgs() {
  3144. $("#top_notices_lists").toggle();
  3145. }
  3146. // 获取顶部消息(只展示未读消息 0未读 1已读)
  3147. function getTopMsgs() {
  3148. helper.init.isload = 0;
  3149. $.getJSON(
  3150. huayi.config.callcenter_url + "InternalMessages/GetMsg", {
  3151. token: $.cookie("token"),
  3152. smstype: 1,
  3153. },
  3154. function(result) {
  3155. if(result.state.toLowerCase() === "success") {
  3156. helper.init.isload = 1;
  3157. $("#top_notices_lists").empty();
  3158. result = result.data;
  3159. var str = "";
  3160. if(result && result.length) {
  3161. if(isFirstShowTopMsg) {
  3162. $("#top_notices_lists").hide();
  3163. isFirstShowTopMsg = false;
  3164. }
  3165. $("#top_notices_num").text(result.length);
  3166. if(result.length > 99) {
  3167. $("#top_notices_num").text(result.length);
  3168. }
  3169. for(var i = 0; i < result.length; i++) {
  3170. str +=
  3171. '<li class="top_notices_item">' +
  3172. '<span title="' +
  3173. result[i].SMS_Content +
  3174. '" class="top_notices_con">' +
  3175. result[i].SMS_Content +
  3176. "</span>" +
  3177. '<button type="button" class="btn btn-primary btn-sm" onclick="signRead(' +
  3178. result[i].SMS_Id +
  3179. ', event)">未读</button>' +
  3180. "</li>" +
  3181. '<li class="divider"></li>';
  3182. }
  3183. } else {
  3184. str =
  3185. '<li class="top_notices_item">' +
  3186. '<span class="top_notices_con">暂无消息!</span>' +
  3187. "</li>";
  3188. $("#top_notices_num").text(0);
  3189. }
  3190. $("#top_notices_lists").append(str);
  3191. $("#top_notices_lists").find(".divider:last").remove();
  3192. }
  3193. }
  3194. );
  3195. }
  3196. // 标记消息状态
  3197. function signRead(signid, e) {
  3198. e.stopPropagation();
  3199. layer.confirm(
  3200. "确认已读后该条消息将不再提示,请慎重", {
  3201. icon: 7,
  3202. btn: ["确认", "取消"], //按钮
  3203. },
  3204. function(index) {
  3205. $.ajax({
  3206. type: "get",
  3207. url: huayi.config.callcenter_url +
  3208. "InternalMessages/UpdateState",
  3209. dataType: "json",
  3210. async: true,
  3211. data: {
  3212. ids: signid,
  3213. state: 1, //状态,0未读 1已读
  3214. token: $.cookie("token"),
  3215. },
  3216. success: function(data) {
  3217. if(data.state.toLowerCase() === "success") {
  3218. // 更新顶部消息内容和数量
  3219. getTopMsgs();
  3220. $("#top_notices_lists").hide();
  3221. layer.close(index);
  3222. }
  3223. },
  3224. });
  3225. }
  3226. );
  3227. }
  3228. function getnew() {
  3229. helper.init.isload = 0;
  3230. $.getJSON(
  3231. huayi.config.callcenter_url + "InternalMessages/GetMsg", {
  3232. token: $.cookie("token"),
  3233. smstype: 2,
  3234. },
  3235. function(result) {
  3236. helper.init.isload = 1;
  3237. if(result.state.toLowerCase() === "success") {
  3238. result = result.data;
  3239. var str = "";
  3240. $("#top_notices_lists1").empty();
  3241. if(result && result.length) {
  3242. $(".tan_ping").css("display", "block");
  3243. for(var i = 0; i < result.length; i++) {
  3244. var contant1 = result[i].SMS_Content.split("|")[0];
  3245. if(contant1.length > 68) {
  3246. contant2 = contant1.substr(0, 68) + "...";
  3247. } else {
  3248. contant2 = contant1;
  3249. }
  3250. var contant3 = result[i].SMS_Content.split("|")[1];
  3251. str +=
  3252. '<li class="top_notices_item top_notices_item1">' +
  3253. '<span title="有坐席向您索要关于“' +
  3254. contant1 +
  3255. "”的内容,截止至" +
  3256. contant3 +
  3257. ',请尽快处理" data_id="' +
  3258. result[i].SMS_Id +
  3259. '" class="top_notices_con1">有坐席向您索要关于“' +
  3260. contant2 +
  3261. '”的内容</span><br /><span class="top_notices_con1">截止至<i style="color:red;font-style:normal">' +
  3262. contant3 +
  3263. "</i>,请尽快处理</span>" +
  3264. // '<button type="button" class="btn btn-primary btn-sm" onclick="signRead('+ result[i].SMS_Id +', event)">未读</button>' +
  3265. "</li>" +
  3266. '<li class="divider"></li>';
  3267. }
  3268. } else {
  3269. str =
  3270. '<li class="top_notices_item">' +
  3271. '<span class="top_notices_con">暂无消息!</span>' +
  3272. "</li>";
  3273. }
  3274. $("#top_notices_lists1").append(str);
  3275. }
  3276. }
  3277. );
  3278. }
  3279. $("#know").on("click", function() {
  3280. var data_id = $(".top_notices_con1").attr("data_id");
  3281. Read(data_id, event);
  3282. $(".tan_ping").css("display", "none");
  3283. getnew();
  3284. });
  3285. //跳转索要列表
  3286. $("#chuli").on("click", function() {
  3287. var data_id = $(".top_notices_con1").attr("data_id");
  3288. Read(data_id, event);
  3289. $(".tan_ping").css("display", "none");
  3290. getnew();
  3291. $("iframe:visible")[0].src = "zhiShiKu/askRecords1.html";
  3292. });
  3293. function Read(signid, e) {
  3294. e.stopPropagation();
  3295. $.ajax({
  3296. type: "get",
  3297. url: huayi.config.callcenter_url + "InternalMessages/UpdateState",
  3298. dataType: "json",
  3299. async: true,
  3300. data: {
  3301. ids: signid,
  3302. state: 1, //状态,0未读 1已读
  3303. token: $.cookie("token"),
  3304. },
  3305. success: function(data) {
  3306. if(data.state.toLowerCase() === "success") {
  3307. // 更新顶部消息内容和数量
  3308. getTopMsgs();
  3309. $("#top_notices_lists").hide();
  3310. // layer.close(index);
  3311. }
  3312. },
  3313. });
  3314. }
  3315. // 获取工单数量
  3316. function workcount() {
  3317. $.getJSON(
  3318. huayi.config.callcenter_url + "WorkOrder/GetDWCount", {
  3319. token: $.cookie("token"),
  3320. },
  3321. function(result) {
  3322. if(result.state.toLowerCase() == "success") {
  3323. var data = result.data.DWCount[0];
  3324. $(".YWJD_DCLS").text(data.DaiBan); // 待办事项
  3325. $(".WorkTHCB").text(data.TuiHui); // 退回重办
  3326. $(".workOverdue").text(data.ChaoQi); // 超期工单
  3327. $(".WorkXJDWTH").text(data.XiaJiTH); // 下级单位退回
  3328. $(".WorkYBLTJ").text(data.DaiShenHen); // 待审核下级单位
  3329. $(".WorkTHBJJ").text(data.TuiHuiJuJue); // 退回被拒绝
  3330. $(".WorkYSBJJ").text(data.YanShiJuJue); // 延时被拒绝
  3331. $(".UnsuccessfulLevel2").text(data.YiBsnWeiGuo); // 已办未果
  3332. $(".superviseCommission").text(data.DB); // 督办工单
  3333. $(".yssh").text(data.JWYS); // 延时审核
  3334. $(".workDelayedAuditAuditor").text(data.XJYS)
  3335. $(".sptyssh").text(data.sptJWYS)
  3336. $(".sptworkDelayedAudittProvince").text(data.sptXJYS)
  3337. $(".WorkYSSHMedia").text(data.dmtJWYS)
  3338. $(".workDelayedAuditMultiMedia").text(data.dmtXJYS)
  3339. }
  3340. }
  3341. );
  3342. }
  3343. function domainPrompt() {
  3344. var content =
  3345. '<div style="padding: 20px; font-size: 30px; line-height: 40px;">为了系统平台的安全考虑,系统登录地址改为:<a href="http://12345rx.zwfw.anyang.gov.cn:9999/home.html" target="block">http://12345rx.zwfw.anyang.gov.cn:9999/home.html</a>,新系统地址5月28日开始正式使用,老系统将于6月5日正式停止访问,请互相转告,谢谢!</div>';
  3346. if(window.location.host === "125.45.12.146:9999") {
  3347. layer.open({
  3348. type: 1,
  3349. title: "提示",
  3350. content: content, //这里content是一个普通的String
  3351. area: ["50%", "50%"],
  3352. });
  3353. }
  3354. }
  3355. $("#hangUpEvaluation").click(function() {
  3356. satisfactionEvaluationFun();
  3357. });
  3358. function satisfactionEvaluationFun() {
  3359. obj.Type = "TurnIvr";
  3360. obj.AgentID = $.cookie("zx_user");
  3361. obj.AgentExten = $.cookie("extno");
  3362. obj.IvrName = "MYD";
  3363. obj.IvrPos = "1";
  3364. Send();
  3365. }
  3366. // 多媒体提示信息
  3367. function multimediaPrompt(roleCode) {
  3368. if(roleCode === "MTDD") {
  3369. $.ajax({
  3370. type: "get",
  3371. url: huayi.config.callcenter_url + "Info/GetMultiCount",
  3372. dataType: "json",
  3373. async: true,
  3374. data: {
  3375. token: $.cookie("token"),
  3376. },
  3377. success: function(data) {
  3378. if(data.state.toLowerCase() === "success") {
  3379. var data = data.data
  3380. var content =
  3381. '<div style="padding: 20px; font-size: 20px; line-height: 40px;"><p><ul>' +
  3382. '<li>当日来信:' + data.lxcount[0].Column1 + '</li>' +
  3383. '<li>退件数量:' + data.thcount[0].Column1 + '</li>' +
  3384. '<li>延期数量:' + data.yscount[0].Column1 + '</li>' +
  3385. '<li>办结数量:' + data.bjcount[0].Column1 + '</li>' +
  3386. '</ul></p></div>';
  3387. layer.open({
  3388. type: 1,
  3389. title: "提示",
  3390. content: content, //这里content是一个普通的String
  3391. area: ["25%", "30%"],
  3392. });
  3393. }
  3394. },
  3395. });
  3396. }
  3397. }
  3398. function getReactionCategory(roleCode, pid = 38) {
  3399. // var roleCode = $.cookie("code");
  3400. // 供暖专员只获取供暖问题
  3401. if(roleCode === "GNZY") {
  3402. pid = 2460;
  3403. } else {
  3404. pid = 38;
  3405. }
  3406. $.get(
  3407. huayi.config.callcenter_url + "Dictionary/GetZTreeNew", {
  3408. token: $.cookie("token"),
  3409. pid: pid,
  3410. },
  3411. function(result) {
  3412. result = $.parseJSON(result);
  3413. var content = JSON.parse(result.data);
  3414. layui.use("dropdown", function() {
  3415. var dropdown = layui.dropdown;
  3416. dropdown.render({
  3417. elem: "#reflectCategory", //可绑定在任意元素中,此处以上述按钮为例
  3418. data: content,
  3419. id: "reflectCategory",
  3420. //菜单被点击的事件
  3421. click: function(obj) {
  3422. $("#reflectCategory").val(obj.title);
  3423. $("#PID").val(obj.id);
  3424. },
  3425. });
  3426. });
  3427. }
  3428. );
  3429. }
  3430. function getSearchReactionCategory(key) {
  3431. $("#reflectCategoryList").empty();
  3432. $.get(
  3433. huayi.config.callcenter_url + "Dictionary/GetKeyListNew", {
  3434. token: $.cookie("token"),
  3435. key: key,
  3436. },
  3437. function(result) {
  3438. result = $.parseJSON(result);
  3439. if(result.state.toLowerCase() === "success") {
  3440. var content = result.data;
  3441. if(content.length > 0) {
  3442. content.forEach(function(e, i) {
  3443. $(
  3444. "<li index='" +
  3445. e.id +
  3446. "' indexName='" +
  3447. e.name +
  3448. "'>" +
  3449. e.names +
  3450. "</li>"
  3451. ).appendTo("#reflectCategoryList");
  3452. });
  3453. } else {
  3454. $("<li index='' indexName=''>没有相关数据</li>").appendTo(
  3455. "#reflectCategoryList"
  3456. );
  3457. }
  3458. }
  3459. }
  3460. );
  3461. }
  3462. function debounce(fun, delay) {
  3463. return function(args) {
  3464. var that = this;
  3465. var _args = args;
  3466. clearTimeout(fun.id);
  3467. fun.id = setTimeout(function() {
  3468. fun.call(that, _args);
  3469. }, delay);
  3470. };
  3471. }
  3472. // 监听浏览器关闭
  3473. window.onunload = function(e) {
  3474. logout();
  3475. return;
  3476. };
  3477. //获取知识库消息
  3478. //setInterval(getnew, 180000);