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LeaderDCL.html 45KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>已提交</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  8. <script src="../Script/Common/huayi.config.js"></script>
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <style>
  12. #sqzx th {
  13. padding: 5px 8px 5px 0;
  14. text-align: right;
  15. }
  16. .select {
  17. width: 150px;
  18. background-color: #fff;
  19. background-image: none;
  20. border: 1px solid #ccc;
  21. border-radius: 1px;
  22. color: inherit;
  23. padding: 6px 12px;
  24. }
  25. #sex {
  26. background-color: #fff;
  27. background-image: none;
  28. border: 1px solid #ccc;
  29. border-radius: 1px;
  30. color: inherit;
  31. padding: 6px 12px;
  32. }
  33. input {
  34. background-color: #fff;
  35. background-image: none;
  36. border: 1px solid #ccc;
  37. border-radius: 1px;
  38. color: inherit;
  39. padding: 6px 12px;
  40. }
  41. #sqzx td {
  42. padding: 6px 0 5px 10px;
  43. }
  44. .lxr ul li {
  45. float: left;
  46. list-style: none;
  47. width: 30%;
  48. margin-bottom: 5px;
  49. padding-top: 10px;
  50. }
  51. .clearFix:after {
  52. content: "";
  53. display: block;
  54. clear: both;
  55. }
  56. .form-group {
  57. padding-left: 40px;
  58. margin-bottom: 0;
  59. }
  60. textarea {
  61. height: 70px;
  62. border: 1px solid #ccc;
  63. border-radius: 1px;
  64. width: 50%;
  65. resize: none;
  66. }
  67. .textarea_box {
  68. margin-top: 10px;
  69. }
  70. .box_content {
  71. border-bottom: 1px solid #ccc;
  72. }
  73. .tj_content {
  74. border: 1px solid #e6e6e6;
  75. border-radius: 5px;
  76. }
  77. .t-shade {
  78. position: fixed;
  79. top: 0;
  80. left: 0;
  81. width: 100%;
  82. background: rgba(0, 0, 0, 0.48);
  83. z-index: 10004;
  84. display: none;
  85. }
  86. .lyxz .shade_k {
  87. z-index: 10005;
  88. width: 40%;
  89. left: 30%;
  90. margin: 20% auto;
  91. position: absolute;
  92. background-color: #fff;
  93. box-shadow: 1px 1px 50px rgba(0, 0, 0, 0.3);
  94. border-radius: 5px;
  95. }
  96. .shade_title {
  97. padding: 0 80px 0 20px;
  98. height: 42px;
  99. line-height: 42px;
  100. border-bottom: 1px solid #eee;
  101. font-size: 16px;
  102. color: #ffffff;
  103. overflow: hidden;
  104. background-color: #00a1cb;
  105. border-radius: 2px 2px 0 0;
  106. position: relative;
  107. border-top-left-radius: 5px;
  108. border-top-right-radius: 5px;
  109. }
  110. .cx {
  111. display: block;
  112. }
  113. .setwin {
  114. position: absolute;
  115. right: 15px;
  116. top: 5px;
  117. font-size: 0;
  118. line-height: initial;
  119. }
  120. .setwin a {
  121. position: relative;
  122. width: 16px;
  123. height: 16px;
  124. font-size: 20px;
  125. color: #fff;
  126. }
  127. .xg i {
  128. font-size: 16px;
  129. }
  130. .hidens {
  131. display: none;
  132. }
  133. .Min-width {
  134. width: 150px;
  135. }
  136. .hidens {
  137. display: none;
  138. }
  139. .inpBox {
  140. border: 1px solid #cccccc;
  141. height: 31px;
  142. width: 220px;
  143. display: inline-block;
  144. position: relative;
  145. vertical-align: middle;
  146. position: absolute;
  147. left: 0px;
  148. top: 0px;
  149. z-index: 111;
  150. }
  151. .selDpart1 {
  152. position: absolute;
  153. left: 0px;
  154. top: 30px;
  155. z-index: 11111;
  156. width: 220px;
  157. line-height: 30px;
  158. background: #ffffff;
  159. display: none;
  160. }
  161. #sponsor {
  162. width: 218px;
  163. border: 1px solid #00a1cb;
  164. margin: 0;
  165. padding: 0;
  166. list-style: none;
  167. max-height: 212px;
  168. overflow-x: hidden;
  169. overflow-y: scroll;
  170. }
  171. #sponsor li {
  172. margin: 0;
  173. padding-left: 10px;
  174. width: 220px;
  175. height: 30px;
  176. line-height: 30px;
  177. list-style: none;
  178. }
  179. #sponsor li:hover {
  180. background: #00a1cb;
  181. }
  182. .addTree {
  183. background: #fff;
  184. position: absolute;
  185. width: 100%;
  186. border: 1px solid darkgrey;
  187. right: 0;
  188. top: 29px;
  189. display: none;
  190. z-index: 222;
  191. }
  192. .xl {
  193. display: inline-block;
  194. background: url(../../img/dropDown.png) no-repeat;
  195. height: 100%;
  196. background-position: center center;
  197. width: 20px;
  198. position: absolute;
  199. right: 0;
  200. top: 0px;
  201. /* background-color: #f7bc8b; */
  202. cursor: pointer;
  203. }
  204. .ztree li span {
  205. border: none;
  206. padding: 0;
  207. }
  208. .inps {
  209. width: 217px;
  210. height: 24px;
  211. outline: none;
  212. border: 0;
  213. border-image-width: 0;
  214. padding: 0;
  215. padding-left: 3px;
  216. }
  217. .xl {
  218. display: inline-block;
  219. background: url(../img/dropDown.png) no-repeat;
  220. height: 100%;
  221. background-position: center center;
  222. width: 20px;
  223. position: absolute;
  224. right: 0;
  225. top: 0px;
  226. /* background-color: #f7bc8b; */
  227. cursor: pointer;
  228. }
  229. .Cleans {
  230. display: inline-block;
  231. width: 20px;
  232. position: absolute;
  233. right: 21px;
  234. top: 5px;
  235. display: none;
  236. }
  237. </style>
  238. </head>
  239. <body class="gray-bg">
  240. <div class="wrapper wrapper-content animated fadeInRight">
  241. <div class="daoHang clearfix">
  242. <div class="dhLeft">
  243. <sapn>
  244. <i class="syIcon"></i>位置:
  245. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  246. <a href="javaScript:;">工单处理</a>&gt;
  247. <a href="" class="nowPosition">已提交</a>
  248. </sapn>
  249. </div>
  250. <div class="dhRight">
  251. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  252. </div>
  253. </div>
  254. <div style="padding: 10px" class="tj_content clearFix">
  255. <div style="padding: 10px" class="tj_content clearFix">
  256. <div>
  257. <span>【搜索信息】</span>
  258. <div class="box_content">
  259. <table id="sqzx" style="width: 100%" border="0" cellspacing="0" cellpadding="0">
  260. <tr>
  261. <th>关键字:</th>
  262. <td>
  263. <input type="text" placeholder="输入关键字" id="key" class="Min-width" />
  264. </td>
  265. <th>事项编号:</th>
  266. <td>
  267. <input type="text" placeholder="输入工单号" id="wids" class="Min-width" />
  268. </td>
  269. <th>时间:</th>
  270. <td>
  271. <input type="text" id="starttime" class="laydate-icon Min-width"
  272. style="height: 32px" />&nbsp;——&nbsp;<input type="text" id="endtime"
  273. class="laydate-icon Min-width" style="height: 32px" />
  274. </td>
  275. <th>区域:</th>
  276. <td>
  277. <select name="" id="sourceAreas" class="select"></select>
  278. </td>
  279. </tr>
  280. <tr>
  281. <!-- <th>工单状态:</th>
  282. <td>
  283. <select name="" id="state" class="select">
  284. <option value="">请选择</option>
  285. <option value="1">待交办</option>
  286. <option value="2">待收回</option>
  287. <option value="3">
  288. 退回审核中
  289. </option>
  290. <option value="5">
  291. 延时审核中
  292. </option>
  293. <option value="7">已回访</option>
  294. </select>
  295. </td> -->
  296. <th>工单来源:</th>
  297. <td>
  298. <select class="select_" id="source"></select>
  299. </td>
  300. <!-- <th>主题词:</th>
  301. <td>
  302. <select id="keyid" name="" class="select"></select>
  303. </td> -->
  304. <th>类型:</th>
  305. <td>
  306. <select class="select_" id="type"></select>
  307. </td>
  308. </tr>
  309. <tr>
  310. <th>来电号码:</th>
  311. <td>
  312. <input type="text" id="tel" class="Min-width" />
  313. </td>
  314. <th>来电人:</th>
  315. <td>
  316. <input type="text" id="name" class="Min-width" />
  317. </td>
  318. </tr>
  319. <tr>
  320. <th>坐席:</th>
  321. <td>
  322. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  323. data-live-search="true">
  324. <option value="">请选择坐席</option>
  325. </select>
  326. </td>
  327. <th>审核员:</th>
  328. <td>
  329. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  330. multiple data-live-search="true">
  331. <option value="">
  332. 请选择调度员
  333. </option>
  334. </select>
  335. </td>
  336. <th>承办单位:</th>
  337. <td style="position: relative">
  338. <div class="inpBox">
  339. <input type="text" class="inps" onkeyup="darptSearch()" />
  340. <i class="Cleans fa fa-close"></i>
  341. <i class="xl xl_one"></i>
  342. <div class="addTree xlAdd">
  343. <ul id="addTreeDemo" class="ztree"></ul>
  344. </div>
  345. </div>
  346. <div class="selDpart1">
  347. <ul id="sponsor"></ul>
  348. </div>
  349. </td>
  350. <th></th>
  351. <td style="text-align: center">
  352. <botton class="btns Seach">搜索</botton>
  353. <botton class="btns exportFile">导出</botton></td>
  354. </td>
  355. </tr>
  356. </table>
  357. <a href="" class="btn-success"></a>
  358. <a href="" class="btn-warning"></a>
  359. </div>
  360. </div>
  361. <div>
  362. <div style="width: 100%; padding: 10px">
  363. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  364. data-pagination="true">
  365. <thead>
  366. <tr>
  367. <th data-checkbox="true"></th>
  368. <th data-field="F_WorkOrderId" data-align="center">
  369. 工单单号
  370. </th>
  371. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  372. 诉求标题
  373. </th>
  374. <th data-field="DeptName" data-align="center">
  375. 承办单位
  376. </th>
  377. <th data-field="OtherDeptName" data-align="center">
  378. 协办单位
  379. </th>
  380. <th data-field="UserName" data-align="center">
  381. 受理人
  382. </th>
  383. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  384. 办理状态
  385. </th>
  386. <!--<th
  387. data-field="FilePath"
  388. data-formatter="setCode"
  389. data-align="center"
  390. >
  391. 录音
  392. </th>-->
  393. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  394. 时限
  395. </th>
  396. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  397. 办理时限
  398. </th>
  399. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  400. 操作
  401. </th>
  402. </tr>
  403. </thead>
  404. <tbody class="list"></tbody>
  405. </table>
  406. </div>
  407. </div>
  408. </div>
  409. </div>
  410. <!--下载框-->
  411. <div class="t-shade lyxz">
  412. <div class="shade_k">
  413. <div class="shade_title">
  414. <span>录音播放与下载<srong class="cknum"></srong></span>
  415. <span class="setwin gbly"><a>x</a></span>
  416. </div>
  417. <div class="shade_content">
  418. <div class="Ly_box audiojs"></div>
  419. </div>
  420. </div>
  421. </div>
  422. <input type="hidden" id="PID" />
  423. <input type="hidden" id="Dpment" />
  424. </div>
  425. <script src="../js/bootstrap-select.js"></script>
  426. <script src="../css/laydate/laydate.js"></script>
  427. <script src="../My97DatePicker/WdatePicker.js"></script>
  428. <script src="../js/zTree/jquery.ztree.core.js"></script>
  429. <script src="../js/search/screen.js"></script>
  430. <script>
  431. var wid = helper.request.queryString("states");
  432. if (wid) {
  433. $("#state").val(wid);
  434. }
  435. $(document).ready(function () {
  436. load();
  437. laydate.skin("blue");
  438. laydate({
  439. elem: "#starttime",
  440. event: "focus",
  441. });
  442. laydate({
  443. elem: "#endtime",
  444. event: "focus",
  445. });
  446. });
  447. //关闭录音弹出
  448. $(".gbly").click(function () {
  449. $(".lyxz").removeClass("cx");
  450. $("audio")[0].pause();
  451. });
  452. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  453. $(".success").removeClass("success"); //去除之前选中的行的,选中样式
  454. $(ele).addClass("success"); //添加当前选中的 success样式用于区别
  455. });
  456. //获取查询信息
  457. function load() {
  458. //坐席
  459. var usercodeID = "";
  460. var usercode_ = $("#ZX").val(); //坐席
  461. if (usercode_ != null) {
  462. $(usercode_).each(function (i, n) {
  463. var obj1 = "";
  464. obj1 = n + ",";
  465. usercodeID += obj1;
  466. });
  467. } else {
  468. usercodeID = "";
  469. }
  470. // 调度员
  471. var ddusercodeID = "";
  472. var ddusercode_ = $("#yardman").val(); //坐席
  473. if (ddusercode_ != null) {
  474. $(ddusercode_).each(function (i, n) {
  475. var obj2 = "";
  476. obj2 = n + ",";
  477. ddusercodeID += obj2;
  478. });
  479. } else {
  480. ddusercodeID = "";
  481. }
  482. //先销毁表格
  483. $("#orderlist").bootstrapTable("destroy");
  484. //初始化表格,动态从服务器加载数据
  485. $("#orderlist").bootstrapTable({
  486. method: "get", //使用get请求到服务器获取数据
  487. url: huayi.config.callcenter_url + "WorkOrder/GetLDDealList", //获取数据的Servlet地址
  488. contentType: "application/x-www-form-urlencoded",
  489. striped: true, //表格显示条纹
  490. pagination: true, //启动分页
  491. pageSize: 10, //每页显示的记录数
  492. pageNumber: 1, //当前第几页
  493. pageList: [10, 20, 50, 100], //记录数可选列表
  494. search: false, //是否启用查询
  495. showColumns: false, //显示下拉框勾选要显示的列
  496. showRefresh: false, //显示刷新按钮
  497. sidePagination: "server", //表示服务端请求
  498. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  499. //设置为limit可以获取limit, offset, search, sort, order
  500. queryParamsType: "undefined",
  501. queryParams: function queryParams(params) {
  502. //设置查询参数
  503. var param = {
  504. page: params.pageNumber,
  505. pagesize: params.pageSize,
  506. workid: $("#wids").val(),
  507. state: $("#state").val(), //=工单状态
  508. type: $("#type").val(), //=工单类型
  509. bigtype: $("#bigtype").val(), //=大类别
  510. smalltype: $("#smalltype").val(), //=小类别
  511. key: $("#key").val(), //=关键字
  512. tel: $("#tel").val(), //=客户电话
  513. name: $("#name").val(), //=客户名称
  514. usercode: usercodeID, //=坐席工号
  515. ddusercode: ddusercodeID,
  516. keyid: $("#keyid").val(), //=关键词id
  517. source: $("#source").val(), //=来源&
  518. starttime: $("#starttime").val(), //=开始时间
  519. endtime: $("#endtime").val(), //=结束时间
  520. deptid: $("#PID").val(),
  521. type: $("#type").val(),
  522. tab: 0, //待处理
  523. sourcearea: $("#sourceAreas").val(), //区域
  524. token: $.cookie("token"),
  525. };
  526. return param;
  527. },
  528. onLoadSuccess: function (data) {
  529. //加载成功时执行
  530. // layer.msg("加载成功");
  531. //console.log(data);
  532. },
  533. onLoadError: function () {
  534. //加载失败时执行
  535. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  536. },
  537. });
  538. }
  539. //状态
  540. function States(val, row) {
  541. var html = "";
  542. switch (val + "") {
  543. case "0":
  544. html = "新工单";
  545. if (row.F_IsReturn == 1) {
  546. html = "新工单(回退)";
  547. }
  548. break;
  549. case "1":
  550. html = "待交办";
  551. break;
  552. case "2":
  553. html = '<span style="color:#FF0000;">待查收</span>';
  554. break;
  555. break;
  556. case "3":
  557. html = "退回审核中";
  558. break;
  559. case "4":
  560. html = "办理中";
  561. break;
  562. case "5":
  563. html = "延时审核";
  564. break;
  565. case "6":
  566. html = "已办理";
  567. break;
  568. case "7":
  569. html = "已回访";
  570. break;
  571. case "8":
  572. html = "重办中";
  573. break;
  574. case "9":
  575. html = "已结案";
  576. break;
  577. case "11":
  578. html = "重办待交办";
  579. break;
  580. }
  581. return html;
  582. }
  583. //时限
  584. function OverTime(val, row) {
  585. if (val == 1) {
  586. return (
  587. '<div class="" style="cursor: pointer;">' +
  588. '<span class="Greens">' +
  589. row.GapTime +
  590. "</span>" +
  591. "</div>"
  592. );
  593. } else if (val == 2) {
  594. return (
  595. '<div class="" style="cursor: pointer;">' +
  596. '<span class="Yellows">' +
  597. row.GapTime +
  598. "</span>" +
  599. "</div>"
  600. );
  601. } else if (val == 3) {
  602. return (
  603. '<div class="" style="cursor: pointer;">' +
  604. '<span class="Reds">' +
  605. row.GapTime +
  606. "</span>" +
  607. "</div>"
  608. );
  609. }
  610. }
  611. //办理时限
  612. function BanTime(val) {
  613. if (val) {
  614. var time = val.substring(0, val.indexOf(" "));
  615. return (
  616. '<div class="" style="cursor: pointer;">' +
  617. "<span>" +
  618. time +
  619. "</span>" +
  620. "</div>"
  621. );
  622. }
  623. }
  624. //音频
  625. function setCode(val) {
  626. if (val) {
  627. return (
  628. '<div class="imgs" style="cursor: pointer;">' +
  629. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  630. val +
  631. '" />' +
  632. "</div>"
  633. );
  634. } else {
  635. return "";
  636. }
  637. }
  638. function GetCont(val) {
  639. if (val) {
  640. var str = "<div ";
  641. if (val.length > 10) {
  642. str = str + ' title="' + val + '" ';
  643. val = val.substr(0, 10) + "...";
  644. }
  645. return str + ">" + val + "</div>";
  646. } else {
  647. return "";
  648. }
  649. }
  650. //操作
  651. function Dispose(val, row) {
  652. var Rows = row.Buttons;
  653. // alert(row.F_WorkOrderId);
  654. var WorkOrderId = row.F_WorkOrderId;
  655. var html = '';
  656. // if (row.F_WorkState == '1') { html += '<a class="xg" onclick="redeploy(' + WorkOrderId + ')">转派&nbsp</a>'; }
  657. for (var i = 0; i < Rows.length; i++) {
  658. if (Rows[i].key != 21) {
  659. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  660. if (html1) {
  661. html1 = html1.replace("data", val);
  662. }
  663. html += html1;
  664. }
  665. }
  666. // html += '<a class="xg" onclick="withdraw(\'' + row.F_WorkOrderId + '\')" title="撤回">撤回</a>'
  667. return html;
  668. }
  669. //转派
  670. function redeploy(WorkOrderId) {
  671. layer.open({
  672. type: 2,
  673. content: "../CommonHtml/zhuanpai.html?wid=" + WorkOrderId, //iframe的url,no代表不显示滚动条
  674. title: "转派",
  675. area: ["85%", "80%"], //宽高
  676. });
  677. }
  678. //查看详情
  679. function ckxq(str) {
  680. layer.open({
  681. type: 2,
  682. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  683. title: "工单详情",
  684. area: ["100%", "100%"], //宽高
  685. });
  686. }
  687. //编辑
  688. function bj(str) {
  689. layer.open({
  690. type: 2,
  691. content: "../CommonHtml/AddAppealDCL.html?wid=" + str, //iframe的url,no代表不显示滚动条
  692. title: "编辑工单",
  693. area: ["95%", "95%"], //宽高
  694. });
  695. }
  696. //删除
  697. function move(str) {
  698. layer.confirm(
  699. "确定删除工单?", {
  700. btn: ["是", "否"], //按钮
  701. },
  702. function () {
  703. $.post(
  704. huayi.config.callcenter_url +
  705. "WorkOrder/DelWorkOrder", {
  706. ids: str,
  707. token: $.cookie("token"),
  708. },
  709. function (result) {
  710. result = JSON.parse(result);
  711. if (result.state.toLowerCase() == "success") {
  712. layer.msg("删除成功");
  713. load();
  714. }
  715. }
  716. );
  717. }
  718. );
  719. }
  720. ////删除
  721. function withdraw(str) {
  722. layer.confirm(
  723. "确定撤回?", {
  724. btn: ["是", "否"], //按钮
  725. },
  726. function () {
  727. $.post(
  728. huayi.config.callcenter_url +
  729. "WorkOrder/WithdrawDWorkOrder", {
  730. workorderid: str,
  731. token: $.cookie("token"),
  732. },
  733. function (result) {
  734. result = JSON.parse(result);
  735. if (result.state.toLowerCase() == "success") {
  736. layer.msg("撤回成功");
  737. load();
  738. }
  739. }
  740. );
  741. }
  742. );
  743. }
  744. //提交
  745. function tj(str) {
  746. layer.confirm(
  747. "确定要提交工单么?", {
  748. btn: ["确定", "取消"], //按钮
  749. },
  750. function () {
  751. //请求后台数据
  752. /*发送请求*/
  753. $.post(
  754. huayi.config.callcenter_url +
  755. "WorkOrder/SubmitWorkOrder", {
  756. ids: str,
  757. token: $.cookie("token"),
  758. },
  759. function (result) {
  760. result = JSON.parse(result);
  761. if (result.state.toLowerCase() == "success") {
  762. layer.msg("提交成功");
  763. load();
  764. }
  765. }
  766. );
  767. }
  768. );
  769. }
  770. //交办
  771. function jb(str) {
  772. layer.open({
  773. type: 2,
  774. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  775. title: "工单交办",
  776. area: ["87%", "80%"], //宽高
  777. });
  778. }
  779. //领导批示
  780. function lader(str) {
  781. layer.open({
  782. type: 2,
  783. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  784. title: "领导批示",
  785. area: ["60%", "80%"], //宽高
  786. });
  787. }
  788. //市长批示
  789. function city(str) {
  790. layer.open({
  791. type: 2,
  792. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  793. title: "领导批示",
  794. area: ["60%", "80%"], //宽高
  795. });
  796. }
  797. //办理
  798. function bl(str) {
  799. layer.open({
  800. type: 2,
  801. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  802. title: "办理工单",
  803. area: ["60%", "80%"], //宽高
  804. });
  805. }
  806. //督办
  807. function Supervision(str) {
  808. layer.open({
  809. type: 2,
  810. content: "../CommonHtml/Supervision_.html?wid=" +
  811. str +
  812. "&type=1", //iframe的url,no代表不显示滚动条
  813. title: "督办",
  814. area: ["60%", "80%"], //宽高
  815. });
  816. }
  817. //督查
  818. function Supervision_(str) {
  819. layer.open({
  820. type: 2,
  821. content: "../CommonHtml/Supervision_.html?wid=" +
  822. str +
  823. "&type=2", //iframe的url,no代表不显示滚动条
  824. title: "监察",
  825. area: ["60%", "80%"], //宽高
  826. });
  827. }
  828. //强制结案
  829. function StrongLawsuit(str) {
  830. layer.open({
  831. type: 2,
  832. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  833. title: "强制结案",
  834. area: ["60%", "80%"], //宽高
  835. });
  836. }
  837. //回退BackDtail
  838. function BackDtail(str) {
  839. layer.open({
  840. type: 2,
  841. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  842. title: "工单回退",
  843. area: ["60%", "80%"], //宽高
  844. });
  845. }
  846. //查收
  847. function cs(str) {
  848. layer.confirm(
  849. "确定要查收?", {
  850. btn: ["是", "否"], //按钮
  851. },
  852. function () {
  853. $.post(
  854. huayi.config.callcenter_url +
  855. "WorkOrder/ReceiveWorkOrder", {
  856. workorderid: str,
  857. token: $.cookie("token"),
  858. },
  859. function (result) {
  860. result = JSON.parse(result);
  861. if (result.state.toLowerCase() == "success") {
  862. layer.msg("查收成功");
  863. load();
  864. }
  865. }
  866. );
  867. }
  868. );
  869. }
  870. //收回
  871. function sh(str) {
  872. layer.confirm(
  873. "确定要回收?", {
  874. btn: ["是", "否"], //按钮
  875. },
  876. function () {
  877. $.post(
  878. huayi.config.callcenter_url +
  879. "WorkOrder/TakeBackWorkOrder", {
  880. workorderid: str,
  881. token: $.cookie("token"),
  882. },
  883. function (result) {
  884. result = JSON.parse(result);
  885. if (result.state.toLowerCase() == "success") {
  886. layer.msg("回收");
  887. load();
  888. }
  889. }
  890. );
  891. }
  892. );
  893. }
  894. //强制回收
  895. function recycles() {
  896. layer.confirm("确定要强制退回吗?", {
  897. btn: ["是", "否"], //按钮
  898. });
  899. }
  900. //退回申请
  901. function th(str) {
  902. layer.open({
  903. type: 2,
  904. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  905. title: "申请退回工单",
  906. area: ["60%", "80%"], //宽高
  907. });
  908. }
  909. //审核退回申请
  910. function shth(str) {
  911. layer.open({
  912. type: 2,
  913. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  914. title: "审核退回申请",
  915. area: ["60%", "80%"], //宽高
  916. });
  917. }
  918. //办理
  919. // function th(str) {
  920. // layer.open({
  921. // type: 2,
  922. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  923. // title: '办理工单',
  924. // area: ['35%', '30%'], //宽高
  925. // });
  926. // }
  927. //申请延时
  928. function ys(str) {
  929. layer.open({
  930. type: 2,
  931. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  932. title: "申请延时",
  933. area: ["60%", "80%"], //宽高
  934. });
  935. }
  936. //审核申请延时
  937. function shys(str) {
  938. layer.open({
  939. type: 2,
  940. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  941. title: "审核延时申请",
  942. area: ["60%", "80%"], //宽高
  943. });
  944. }
  945. //诉求回访
  946. function hf(str) {
  947. layer.open({
  948. type: 2,
  949. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  950. title: "工单回访",
  951. area: ["60%", "80%"], //宽高
  952. });
  953. }
  954. //重办工单
  955. function cb(str) {
  956. layer.open({
  957. type: 2,
  958. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  959. title: "重办工单",
  960. area: ["60%", "80%"], //宽高
  961. });
  962. }
  963. //结案
  964. function Lawsuit(str) {
  965. layer.open({
  966. type: 2,
  967. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  968. title: "诉求单结案",
  969. area: ["60%", "80%"], //宽高
  970. });
  971. }
  972. //驳回重办
  973. function bhcb(str) {
  974. //回退BackDtail
  975. layer.open({
  976. type: 2,
  977. content: "../CommonHtml/rejectionCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  978. title: "驳回重办",
  979. area: ["60%", "80%"], //宽高
  980. });
  981. }
  982. $(".Appeal").click(function () {
  983. layer.open({
  984. type: 2,
  985. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  986. title: "新增诉求",
  987. area: ["85%", "80%"], //宽高
  988. });
  989. });
  990. //上传文件
  991. function upload() {
  992. if (document.getElementById("upFile").files.length > 0) {
  993. var formData = new FormData();
  994. formData.append(
  995. "upFile",
  996. document.getElementById("upFile").files[0]
  997. );
  998. formData.append("token", $.cookie("token"));
  999. $.ajax({
  1000. url: huayi.config.callcenter_url +
  1001. "/WorkOrder/UploadFile",
  1002. type: "POST",
  1003. data: formData,
  1004. /**
  1005. *必须false才会自动加上正确的Content-Type
  1006. */
  1007. contentType: false,
  1008. /**
  1009. * 必须false才会避开jQuery对 formdata 的默认处理
  1010. * XMLHttpRequest会对 formdata 进行正确的处理
  1011. */
  1012. processData: false,
  1013. success: function (result) {
  1014. document.getElementById(
  1015. "upFile"
  1016. ).outerHTML = document.getElementById(
  1017. "upFile"
  1018. ).outerHTML;
  1019. $("#upFile").change(function () {
  1020. upload();
  1021. });
  1022. var r = $.parseJSON(result);
  1023. if (r.state.toLowerCase() == "success") {
  1024. $(".fjnr").text(r.data);
  1025. $("#scfj").show();
  1026. }
  1027. },
  1028. });
  1029. } else {
  1030. layer.confirm("请上传文件!", {
  1031. btn: ["确定"],
  1032. });
  1033. }
  1034. }
  1035. //来源
  1036. function LY(obj) {
  1037. obj.empty();
  1038. obj.append(
  1039. '<option selected="selected" value="">请选择</option>'
  1040. );
  1041. $.getJSON(
  1042. huayi.config.callcenter_url +
  1043. "Dictionary/GetDicValueListById", {
  1044. token: $.cookie("token"),
  1045. id: 1,
  1046. },
  1047. function (data) {
  1048. if (data.state.toLowerCase() == "success") {
  1049. var content = data.data;
  1050. $(content).each(function (i, n) {
  1051. $(
  1052. "<option value='" +
  1053. n.F_ValueId +
  1054. "'>" +
  1055. n.F_Value +
  1056. "</option>"
  1057. ).appendTo(obj);
  1058. });
  1059. }
  1060. }
  1061. );
  1062. }
  1063. //类别
  1064. function LB(obj) {
  1065. obj.empty();
  1066. obj.append(
  1067. '<option selected="selected" value="">请选择</option>'
  1068. );
  1069. $.getJSON(
  1070. huayi.config.callcenter_url +
  1071. "Dictionary/GetDicValueListById", {
  1072. token: $.cookie("token"),
  1073. id: 2,
  1074. },
  1075. function (data) {
  1076. if (data.state.toLowerCase() == "success") {
  1077. var content = data.data;
  1078. $(content).each(function (i, n) {
  1079. $(
  1080. "<option value='" +
  1081. n.F_ValueId +
  1082. "'>" +
  1083. n.F_Value +
  1084. "</option>"
  1085. ).appendTo(obj);
  1086. });
  1087. }
  1088. }
  1089. );
  1090. }
  1091. // 主题
  1092. function ZT(obj) {
  1093. obj.empty();
  1094. obj.append(
  1095. '<option selected="selected" value="">请选择</option>'
  1096. );
  1097. $.getJSON(
  1098. huayi.config.callcenter_url +
  1099. "Dictionary/GetDicValueListById", {
  1100. token: $.cookie("token"),
  1101. id: 3,
  1102. },
  1103. function (data) {
  1104. if (data.state.toLowerCase() == "success") {
  1105. var content = data.data;
  1106. $(content).each(function (i, n) {
  1107. $(
  1108. "<option value='" +
  1109. n.F_ValueId +
  1110. "'>" +
  1111. n.F_Value +
  1112. "</option>"
  1113. ).appendTo(obj);
  1114. });
  1115. }
  1116. }
  1117. );
  1118. }
  1119. function tree() {
  1120. $.get(
  1121. huayi.config.callcenter_url + "Department/GetDeptList", {
  1122. token: $.cookie("token"),
  1123. // "pid": pid
  1124. },
  1125. function (result) {
  1126. result = $.parseJSON(result);
  1127. $.fn.zTree.init(
  1128. $("#addTreeDemo"),
  1129. setting1,
  1130. result.data
  1131. ); //实例化树形图
  1132. }
  1133. );
  1134. }
  1135. var setting1 = {
  1136. data: {
  1137. key: {
  1138. name: "F_DeptName",
  1139. },
  1140. simpleData: {
  1141. enable: true,
  1142. idKey: "F_DeptId",
  1143. pIdKey: "F_PartentId",
  1144. rootPId: 0,
  1145. },
  1146. },
  1147. callback: {
  1148. onClick: zTreeOnClick,
  1149. },
  1150. };
  1151. function zTreeOnClick(event, treeId, treeNode) {
  1152. if (treeNode.level >= 2) {
  1153. $(".inps").val(treeNode.F_DeptName);
  1154. $("#PID").val(treeNode.F_DeptId);
  1155. $("#Dpment").val(treeNode.F_DeptName);
  1156. $(".Cleans").show();
  1157. }
  1158. }
  1159. $(".exportFile").click(function () {
  1160. var usercode_ = $("#ZX").val(); //坐席
  1161. if (usercode_ != null) {
  1162. $(usercode_).each(function (i, n) {
  1163. var obj1 = "";
  1164. obj1 = n + ",";
  1165. usercodeID += obj1;
  1166. });
  1167. } else {
  1168. usercodeID = "";
  1169. }
  1170. // 调度员
  1171. var ddusercodeID = "";
  1172. var ddusercode_ = $("#yardman").val(); //坐席
  1173. if (ddusercode_ != null) {
  1174. $(ddusercode_).each(function (i, n) {
  1175. var obj2 = "";
  1176. obj2 = n + ",";
  1177. ddusercodeID += obj2;
  1178. });
  1179. } else {
  1180. ddusercodeID = "";
  1181. }
  1182. var workid = $("#wids").val()
  1183. var key = $("#key").val() //=关键字
  1184. var tel = $("#tel").val() //=客户电话
  1185. var name = $("#name").val() //=客户名称
  1186. var usercode = usercodeID //=坐席工号
  1187. var ddusercode = ddusercodeID
  1188. var source = $("#source").val() //=来源&
  1189. var starttime = $("#starttime").val() //=开始时间
  1190. var endtime = $("#endtime").val() //=结束时间
  1191. var deptid = $("#PID").val()
  1192. var type = $("#type").val() //=工单类型
  1193. var bigtype = $("#bigtype").val()
  1194. var smalltype = $("#smalltype").val() //=小类别
  1195. var sourcearea = $("#sourceAreas").val() //区域
  1196. var state = $("#state").val() == undefined ? "" : $("#state").val() //=工单状态
  1197. var tab = 0;
  1198. var keyid = $("#keyid").val() //=关键词id
  1199. var url = huayi.config.callcenter_url + "WorkOrder/GetLDDealList?token=" + $.cookie("token");
  1200. url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" + key +
  1201. "&tel=" +
  1202. tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
  1203. source +
  1204. "&starttime=" + starttime + "&endtime=" + endtime + "&deptid=" + deptid + "&sourcearea=" +
  1205. sourcearea +
  1206. "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&keyid=" + keyid + "&isdc=1";
  1207. window.location.href = url;
  1208. })
  1209. </script>
  1210. </body>
  1211. </html>