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WorkDSZB.html 41KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>待审转办</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="" class="nowPosition">待审转办</a>
  22. </sapn>
  23. </div>
  24. <div class="dhRight">
  25. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  26. </div>
  27. </div>
  28. <div style="padding: 10px" class="tj_content clearFix">
  29. <div style="padding: 10px" class="tj_content clearFix">
  30. <div>
  31. <span>【搜索信息】</span>
  32. <div class="box_content">
  33. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  34. <tr>
  35. <th>工单来源:</th>
  36. <td>
  37. <select class="form-control" id="source">
  38. </select>
  39. </td>
  40. <th>来电号码:</th>
  41. <td>
  42. <input type="text" id="tel" class="form-control" />
  43. </td>
  44. <th>录入时间:</th>
  45. <td colspan="3">
  46. <input type="text" id="starttime" class="photo x-color laydate-icon"
  47. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  48. id="endtime" class="photo x-color laydate-icon" autocomplete="off"
  49. style="height: 35px;" />
  50. </td>
  51. </tr>
  52. <tr>
  53. <th>事项编号:</th>
  54. <td>
  55. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  56. </td>
  57. <th><span class="nameJustified">来电人:</span></th>
  58. <td>
  59. <input type="text" id="name" class="form-control" />
  60. </td>
  61. <th><span class="nameJustified">关键字:</span></th>
  62. <td>
  63. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  64. <botton class="btns Seach">搜索</botton>
  65. </td>
  66. </tr>
  67. <tr>
  68. <th>受话坐席:</th>
  69. <td>
  70. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  71. data-live-search="true">
  72. <option value="">请选择坐席</option>
  73. </select>
  74. </td>
  75. <th><span class="nameJustified">审核员:</span></th>
  76. <td>
  77. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  78. multiple data-live-search="true">
  79. <option value="">请选择调度员</option>
  80. </select>
  81. </td>
  82. <th>反映区域:</th>
  83. <td>
  84. <select name="" id="sourceAreas" class="form-control Min-width">
  85. </select>
  86. <botton class="btns exportFile">导出</botton>
  87. </td>
  88. </tr>
  89. <tr>
  90. <th>承办单位:</th>
  91. <td style="position: relative;">
  92. <div class="inpBox">
  93. <input type="text" class="inps" />
  94. <i class="Cleans fa fa-close"></i>
  95. <i class="xl xl_one"></i>
  96. <div class="addTree xlAdd">
  97. <ul id="addTreeDemo" class="ztree"></ul>
  98. </div>
  99. </div>
  100. <div class="selDpart1">
  101. <ul id="sponsor">
  102. </ul>
  103. </div>
  104. </td>
  105. <th>来电类型:</th>
  106. <td>
  107. <select class="form-control" id="type">
  108. </select>
  109. </td>
  110. <th></th>
  111. <td style="text-align: center;">
  112. </td>
  113. </tr>
  114. </table>
  115. </div>
  116. <div>
  117. <div style="width: 100%; padding: 10px">
  118. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  119. data-pagination="true">
  120. <thead>
  121. <tr>
  122. <!-- <th data-checkbox="true"></th> -->
  123. <th data-align="center" data-formatter="serialNumber">序号</th>
  124. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  125. 工单单号
  126. </th>
  127. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  128. 诉求标题
  129. </th>
  130. <th data-field="F_ComContent" data-formatter="GetCont" data-align="center">
  131. 来电内容
  132. </th>
  133. <th data-field="DeptName" data-align="center">
  134. 承办单位
  135. </th>
  136. <!-- <th data-field="OtherDeptName" data-align="center">
  137. 协办单位
  138. </th> -->
  139. <th data-field="UserName" data-align="center">
  140. 受理人
  141. </th>
  142. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  143. 办理状态
  144. </th>
  145. <!--<th
  146. data-field="FilePath"
  147. data-formatter="setCode"
  148. data-align="center"
  149. >
  150. 录音
  151. </th>-->
  152. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  153. 时限
  154. </th>
  155. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  156. 办理时限
  157. </th>
  158. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  159. 操作
  160. </th>
  161. </tr>
  162. </thead>
  163. <tbody class="list"></tbody>
  164. </table>
  165. </div>
  166. </div>
  167. </div>
  168. </div>
  169. <!--下载框-->
  170. <div class="t-shade lyxz">
  171. <div class="shade_k">
  172. <div class="shade_title">
  173. <span>录音播放与下载<srong class="cknum"></srong></span>
  174. <span class="setwin gbly"><a>x</a></span>
  175. </div>
  176. <div class="shade_content">
  177. <div class="Ly_box audiojs"></div>
  178. </div>
  179. </div>
  180. </div>
  181. <input type="hidden" id="PID" />
  182. <input type="hidden" id="Dpment" />
  183. </div>
  184. <script src="../js/layui/layui.js"></script>
  185. <script src="../js/bootstrap-select.js"></script>
  186. <script src="../css/laydate/laydate.js"></script>
  187. <script src="../My97DatePicker/WdatePicker.js"></script>
  188. <script src="../js/zTree/jquery.ztree.core.js"></script>
  189. <script src="../js/search/screen.js"></script>
  190. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  191. <script>
  192. var wid = helper.request.queryString("states");
  193. var jianhang = helper.request.queryString("jianhang");
  194. if (wid) {
  195. $("#state").val(wid);
  196. }
  197. $(document).ready(function () {
  198. load();
  199. laydate.skin("blue");
  200. laydate({
  201. elem: "#starttime",
  202. event: "focus",
  203. istime: true,
  204. format: 'YYYY-MM-DD hh:mm:ss'
  205. });
  206. laydate({
  207. elem: "#endtime",
  208. event: "focus",
  209. istime: true,
  210. format: 'YYYY-MM-DD hh:mm:ss'
  211. });
  212. });
  213. //关闭录音弹出
  214. $(".gbly").click(function () {
  215. $(".lyxz").removeClass("cx");
  216. $("audio")[0].pause();
  217. });
  218. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  219. $(".success").removeClass("success"); //去除之前选中的行的,选中样式
  220. $(ele).addClass("success"); //添加当前选中的 success样式用于区别
  221. });
  222. //获取查询信息
  223. function load() {
  224. //坐席
  225. var usercodeID = "";
  226. var usercode_ = $("#ZX").val(); //坐席
  227. if (usercode_ != null) {
  228. $(usercode_).each(function (i, n) {
  229. var obj1 = "";
  230. obj1 = n + ",";
  231. usercodeID += obj1;
  232. });
  233. } else {
  234. usercodeID = "";
  235. }
  236. // 调度员
  237. var ddusercodeID = "";
  238. var ddusercode_ = $("#yardman").val(); //坐席
  239. if (ddusercode_ != null) {
  240. $(ddusercode_).each(function (i, n) {
  241. var obj2 = "";
  242. obj2 = n + ",";
  243. ddusercodeID += obj2;
  244. });
  245. } else {
  246. ddusercodeID = "";
  247. }
  248. //先销毁表格
  249. $("#orderlist").bootstrapTable("destroy");
  250. //初始化表格,动态从服务器加载数据
  251. $("#orderlist").bootstrapTable({
  252. method: "get", //使用get请求到服务器获取数据
  253. url: huayi.config.callcenter_url + "WorkOrder/GetLDDealList", //获取数据的Servlet地址
  254. contentType: "application/x-www-form-urlencoded",
  255. striped: true, //表格显示条纹
  256. pagination: true, //启动分页
  257. pageSize: 10, //每页显示的记录数
  258. pageNumber: 1, //当前第几页
  259. pageList: [10, 20, 50, 100], //记录数可选列表
  260. search: false, //是否启用查询
  261. showColumns: false, //显示下拉框勾选要显示的列
  262. showRefresh: false, //显示刷新按钮
  263. sidePagination: "server", //表示服务端请求
  264. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  265. //设置为limit可以获取limit, offset, search, sort, order
  266. queryParamsType: "undefined",
  267. queryParams: function queryParams(params) {
  268. //设置查询参数
  269. var param = {
  270. page: params.pageNumber,
  271. pagesize: params.pageSize,
  272. workid: $("#wids").val(),
  273. state: $("#state").val(), //=工单状态
  274. type: $("#type").val(), //=工单类型
  275. bigtype: $("#bigtype").val(), //=大类别
  276. smalltype: $("#smalltype").val(), //=小类别
  277. key: $("#key").val(), //=关键字
  278. tel: $("#tel").val(), //=客户电话
  279. name: $("#name").val(), //=客户名称
  280. // usercode: "",
  281. usercode: usercodeID, //=坐席工号
  282. ddusercode: ddusercodeID,
  283. keyid: $("#keyid").val(), //=关键词id
  284. source: $("#source").val(), //=来源&
  285. starttime: $("#starttime").val(), //=开始时间
  286. endtime: $("#endtime").val(), //=结束时间
  287. deptid: $("#PID").val(),
  288. type: $("#type").val(),
  289. tab: 0, //待处理
  290. sourcearea: $("#sourceAreas").val(), //区域
  291. jianhang: jianhang?jianhang:0,
  292. phoneType: 2, // 12345来电
  293. token: $.cookie("token"),
  294. };
  295. return param;
  296. },
  297. onLoadSuccess: function (data) {
  298. //加载成功时执行
  299. // layer.msg("加载成功");
  300. //console.log(data);
  301. },
  302. onLoadError: function () {
  303. //加载失败时执行
  304. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  305. },
  306. });
  307. }
  308. //状态
  309. function States(val, row) {
  310. var html = "";
  311. switch (val + "") {
  312. case "0":
  313. html = "新工单";
  314. if (row.F_IsReturn == 1) {
  315. html = "新工单(回退)";
  316. }
  317. break;
  318. case "1":
  319. html = "待交办";
  320. break;
  321. case "2":
  322. html = '<span style="color:#FF0000;">待查收</span>';
  323. break;
  324. break;
  325. case "3":
  326. html = "退回审核中";
  327. break;
  328. case "4":
  329. html = "办理中";
  330. break;
  331. case "5":
  332. html = "延时审核";
  333. break;
  334. case "6":
  335. html = "已办理";
  336. break;
  337. case "7":
  338. html = "已回访";
  339. break;
  340. case "8":
  341. html = "重办中";
  342. break;
  343. case "9":
  344. html = "已结案";
  345. break;
  346. case "11":
  347. html = "重办待交办";
  348. break;
  349. }
  350. return html;
  351. }
  352. //时限
  353. function OverTime(val, row) {
  354. if (val == 1) {
  355. return (
  356. '<div class="" style="cursor: pointer;">' +
  357. '<span class="Greens">' +
  358. row.GapTime +
  359. "</span>" +
  360. "</div>"
  361. );
  362. } else if (val == 2) {
  363. return (
  364. '<div class="" style="cursor: pointer;">' +
  365. '<span class="Yellows">' +
  366. row.GapTime +
  367. "</span>" +
  368. "</div>"
  369. );
  370. } else if (val == 3) {
  371. return (
  372. '<div class="" style="cursor: pointer;">' +
  373. '<span class="Reds">' +
  374. row.GapTime +
  375. "</span>" +
  376. "</div>"
  377. );
  378. }
  379. }
  380. //办理时限
  381. function BanTime(val) {
  382. if (val) {
  383. var time = val.substring(0, val.indexOf(" "));
  384. return (
  385. '<div class="" style="cursor: pointer;">' +
  386. "<span>" +
  387. time +
  388. "</span>" +
  389. "</div>"
  390. );
  391. }
  392. }
  393. //音频
  394. function setCode(val) {
  395. if (val) {
  396. return (
  397. '<div class="imgs" style="cursor: pointer;">' +
  398. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  399. val +
  400. '" />' +
  401. "</div>"
  402. );
  403. } else {
  404. return "";
  405. }
  406. }
  407. // 序号
  408. function serialNumber(val, row, index) {
  409. return index + 1;
  410. }
  411. function GetCont(val) {
  412. if (val) {
  413. var str = "<div ";
  414. if (val.length > 10) {
  415. str = str + ' title="' + val + '" ';
  416. val = val.substr(0, 10) + "...";
  417. }
  418. return str + ">" + val + "</div>";
  419. } else {
  420. return "";
  421. }
  422. }
  423. //操作
  424. function Dispose(val, row) {
  425. var Rows = row.Buttons;
  426. // alert(row.F_WorkOrderId);
  427. var WorkOrderId = row.F_WorkOrderId;
  428. var html = '';
  429. // if (row.F_WorkState == '1') { html += '<a class="xg" onclick="redeploy(' + WorkOrderId + ')">转派&nbsp</a>'; }
  430. for (var i = 0; i < Rows.length; i++) {
  431. if (Rows[i].key != 21) {
  432. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  433. if (html1) {
  434. html1 = html1.replace("data", val);
  435. }
  436. html += html1;
  437. }
  438. }
  439. if (jianhang==="5") {
  440. html += '<a class="xg" onclick="workCheck()">工单查重&nbsp</a>';
  441. }
  442. // html += '<a class="xg" onclick="workCheck()">工单查重&nbsp</a>';
  443. return html;
  444. }
  445. function workCheck(){
  446. layer.open({
  447. type: 2,
  448. content: "../CommonHtml/workCheck.html", //iframe的url,no代表不显示滚动条
  449. title: "工单查重",
  450. area: ["85%", "60%"], //宽高
  451. });
  452. }
  453. //转派
  454. function redeploy(WorkOrderId) {
  455. layer.open({
  456. type: 2,
  457. content: "../CommonHtml/zhuanpai.html?wid=" + WorkOrderId, //iframe的url,no代表不显示滚动条
  458. title: "转派",
  459. area: ["85%", "80%"], //宽高
  460. });
  461. }
  462. //查看详情
  463. function ckxq(str) {
  464. layer.open({
  465. type: 2,
  466. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  467. title: "工单详情",
  468. area: ["100%", "100%"], //宽高
  469. });
  470. }
  471. //编辑
  472. function bj(str) {
  473. layer.open({
  474. type: 2,
  475. content: "../CommonHtml/AddAppeal.html?wid=" + str +"&workType=jb", //iframe的url,no代表不显示滚动条
  476. title: "编辑工单",
  477. area: ["95%", "95%"], //宽高
  478. });
  479. }
  480. //删除
  481. function move(str) {
  482. layer.confirm(
  483. "确定删除工单?", {
  484. btn: ["是", "否"], //按钮
  485. },
  486. function () {
  487. $.post(
  488. huayi.config.callcenter_url +
  489. "WorkOrder/DelWorkOrder", {
  490. ids: str,
  491. token: $.cookie("token"),
  492. },
  493. function (result) {
  494. result = JSON.parse(result);
  495. if (result.state.toLowerCase() == "success") {
  496. layer.msg("删除成功");
  497. load();
  498. }
  499. }
  500. );
  501. }
  502. );
  503. }
  504. ////删除
  505. function withdraw(str) {
  506. layer.confirm(
  507. "确定撤回?", {
  508. btn: ["是", "否"], //按钮
  509. },
  510. function () {
  511. $.post(
  512. huayi.config.callcenter_url +
  513. "WorkOrder/WithdrawDWorkOrder", {
  514. workorderid: str,
  515. token: $.cookie("token"),
  516. },
  517. function (result) {
  518. result = JSON.parse(result);
  519. if (result.state.toLowerCase() == "success") {
  520. layer.msg("撤回成功");
  521. load();
  522. }
  523. }
  524. );
  525. }
  526. );
  527. }
  528. //提交
  529. function tj(str) {
  530. layer.confirm(
  531. "确定要提交工单么?", {
  532. btn: ["确定", "取消"], //按钮
  533. },
  534. function () {
  535. //请求后台数据
  536. /*发送请求*/
  537. $.post(
  538. huayi.config.callcenter_url +
  539. "WorkOrder/SubmitWorkOrder", {
  540. ids: str,
  541. token: $.cookie("token"),
  542. },
  543. function (result) {
  544. result = JSON.parse(result);
  545. if (result.state.toLowerCase() == "success") {
  546. layer.msg("提交成功");
  547. load();
  548. }
  549. }
  550. );
  551. }
  552. );
  553. }
  554. //交办
  555. function jb(str) {
  556. layer.open({
  557. type: 2,
  558. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  559. title: "工单交办",
  560. area: ["87%", "80%"], //宽高
  561. });
  562. }
  563. //领导批示
  564. function lader(str) {
  565. layer.open({
  566. type: 2,
  567. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  568. title: "领导批示",
  569. area: ["60%", "80%"], //宽高
  570. });
  571. }
  572. //市长批示
  573. function city(str) {
  574. layer.open({
  575. type: 2,
  576. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  577. title: "领导批示",
  578. area: ["60%", "80%"], //宽高
  579. });
  580. }
  581. //办理
  582. function bl(str) {
  583. layer.open({
  584. type: 2,
  585. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  586. title: "办理工单",
  587. area: ["60%", "80%"], //宽高
  588. });
  589. }
  590. //督办
  591. function Supervision(str) {
  592. layer.open({
  593. type: 2,
  594. content: "../CommonHtml/Supervision_.html?wid=" +
  595. str +
  596. "&type=1", //iframe的url,no代表不显示滚动条
  597. title: "督办",
  598. area: ["60%", "80%"], //宽高
  599. });
  600. }
  601. //督查
  602. function Supervision_(str) {
  603. layer.open({
  604. type: 2,
  605. content: "../CommonHtml/Supervision_.html?wid=" +
  606. str +
  607. "&type=2", //iframe的url,no代表不显示滚动条
  608. title: "监察",
  609. area: ["60%", "80%"], //宽高
  610. });
  611. }
  612. //强制结案
  613. function StrongLawsuit(str) {
  614. layer.open({
  615. type: 2,
  616. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  617. title: "强制结案",
  618. area: ["60%", "80%"], //宽高
  619. });
  620. }
  621. //回退BackDtail
  622. function BackDtail(str) {
  623. layer.open({
  624. type: 2,
  625. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  626. title: "工单回退",
  627. area: ["60%", "80%"], //宽高
  628. });
  629. }
  630. //查收
  631. function cs(str) {
  632. layer.confirm(
  633. "确定要查收?", {
  634. btn: ["是", "否"], //按钮
  635. },
  636. function () {
  637. $.post(
  638. huayi.config.callcenter_url +
  639. "WorkOrder/ReceiveWorkOrder", {
  640. workorderid: str,
  641. token: $.cookie("token"),
  642. },
  643. function (result) {
  644. result = JSON.parse(result);
  645. if (result.state.toLowerCase() == "success") {
  646. layer.msg("查收成功");
  647. load();
  648. }
  649. }
  650. );
  651. }
  652. );
  653. }
  654. //收回
  655. function sh(str) {
  656. layer.confirm(
  657. "确定要回收?", {
  658. btn: ["是", "否"], //按钮
  659. },
  660. function () {
  661. $.post(
  662. huayi.config.callcenter_url +
  663. "WorkOrder/TakeBackWorkOrder", {
  664. workorderid: str,
  665. token: $.cookie("token"),
  666. },
  667. function (result) {
  668. result = JSON.parse(result);
  669. if (result.state.toLowerCase() == "success") {
  670. layer.msg("回收");
  671. load();
  672. }
  673. }
  674. );
  675. }
  676. );
  677. }
  678. //强制回收
  679. function recycles() {
  680. layer.confirm("确定要强制退回吗?", {
  681. btn: ["是", "否"], //按钮
  682. });
  683. }
  684. //退回申请
  685. function th(str) {
  686. layer.open({
  687. type: 2,
  688. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  689. title: "申请退回工单",
  690. area: ["60%", "80%"], //宽高
  691. });
  692. }
  693. //审核退回申请
  694. function shth(str) {
  695. layer.open({
  696. type: 2,
  697. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  698. title: "审核退回申请",
  699. area: ["60%", "80%"], //宽高
  700. });
  701. }
  702. //办理
  703. // function th(str) {
  704. // layer.open({
  705. // type: 2,
  706. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  707. // title: '办理工单',
  708. // area: ['35%', '30%'], //宽高
  709. // });
  710. // }
  711. //申请延时
  712. function ys(str) {
  713. layer.open({
  714. type: 2,
  715. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  716. title: "申请延时",
  717. area: ["60%", "80%"], //宽高
  718. });
  719. }
  720. //审核申请延时
  721. function shys(str) {
  722. layer.open({
  723. type: 2,
  724. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  725. title: "审核延时申请",
  726. area: ["60%", "80%"], //宽高
  727. });
  728. }
  729. //诉求回访
  730. function hf(str) {
  731. layer.open({
  732. type: 2,
  733. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  734. title: "工单回访",
  735. area: ["60%", "80%"], //宽高
  736. });
  737. }
  738. //重办工单
  739. function cb(str) {
  740. layer.open({
  741. type: 2,
  742. content: "../CommonHtml/AddAppeal.html?wid=" + str +
  743. "&workType=cb", //iframe的url,no代表不显示滚动条
  744. title: "重办工单",
  745. area: ["95%", "95%"], //宽高
  746. });
  747. }
  748. //结案
  749. function Lawsuit(str) {
  750. layer.open({
  751. type: 2,
  752. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  753. title: "诉求单结案",
  754. area: ["60%", "80%"], //宽高
  755. });
  756. }
  757. //驳回重办
  758. function bhcb(str) {
  759. //回退BackDtail
  760. layer.open({
  761. type: 2,
  762. content: "../CommonHtml/rejectionCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  763. title: "驳回重办",
  764. area: ["60%", "80%"], //宽高
  765. });
  766. }
  767. //转督办
  768. function zdb(str, row) {
  769. layer.open({
  770. type: 2,
  771. content: "../CommonHtml/superTrunl.html?wid=" + str,
  772. title: "督办工单",
  773. area: ["60%", "80%"], //宽高
  774. });
  775. }
  776. $(".Appeal").click(function () {
  777. layer.open({
  778. type: 2,
  779. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  780. title: "新增诉求",
  781. area: ["85%", "80%"], //宽高
  782. });
  783. });
  784. //来源
  785. function LY(obj) {
  786. obj.empty();
  787. obj.append(
  788. '<option selected="selected" value="">请选择</option>'
  789. );
  790. $.getJSON(
  791. huayi.config.callcenter_url +
  792. "Dictionary/GetDicValueListById", {
  793. token: $.cookie("token"),
  794. id: 1,
  795. },
  796. function (data) {
  797. if (data.state.toLowerCase() == "success") {
  798. var content = data.data;
  799. $(content).each(function (i, n) {
  800. $(
  801. "<option value='" +
  802. n.F_ValueId +
  803. "'>" +
  804. n.F_Value +
  805. "</option>"
  806. ).appendTo(obj);
  807. });
  808. }
  809. }
  810. );
  811. }
  812. //类别
  813. function LB(obj) {
  814. obj.empty();
  815. obj.append(
  816. '<option selected="selected" value="">请选择</option>'
  817. );
  818. $.getJSON(
  819. huayi.config.callcenter_url +
  820. "Dictionary/GetDicValueListById", {
  821. token: $.cookie("token"),
  822. id: 2,
  823. },
  824. function (data) {
  825. if (data.state.toLowerCase() == "success") {
  826. var content = data.data;
  827. $(content).each(function (i, n) {
  828. $(
  829. "<option value='" +
  830. n.F_ValueId +
  831. "'>" +
  832. n.F_Value +
  833. "</option>"
  834. ).appendTo(obj);
  835. });
  836. }
  837. }
  838. );
  839. }
  840. // 主题
  841. function ZT(obj) {
  842. obj.empty();
  843. obj.append(
  844. '<option selected="selected" value="">请选择</option>'
  845. );
  846. $.getJSON(
  847. huayi.config.callcenter_url +
  848. "Dictionary/GetDicValueListById", {
  849. token: $.cookie("token"),
  850. id: 3,
  851. },
  852. function (data) {
  853. if (data.state.toLowerCase() == "success") {
  854. var content = data.data;
  855. $(content).each(function (i, n) {
  856. $(
  857. "<option value='" +
  858. n.F_ValueId +
  859. "'>" +
  860. n.F_Value +
  861. "</option>"
  862. ).appendTo(obj);
  863. });
  864. }
  865. }
  866. );
  867. }
  868. function tree() {
  869. $.get(
  870. huayi.config.callcenter_url + "Department/GetDeptList", {
  871. token: $.cookie("token"),
  872. // "pid": pid
  873. },
  874. function (result) {
  875. result = $.parseJSON(result);
  876. $.fn.zTree.init(
  877. $("#addTreeDemo"),
  878. setting1,
  879. result.data
  880. ); //实例化树形图
  881. }
  882. );
  883. }
  884. var setting1 = {
  885. data: {
  886. key: {
  887. name: "F_DeptName",
  888. },
  889. simpleData: {
  890. enable: true,
  891. idKey: "F_DeptId",
  892. pIdKey: "F_PartentId",
  893. rootPId: 0,
  894. },
  895. },
  896. callback: {
  897. onClick: zTreeOnClick,
  898. },
  899. };
  900. function zTreeOnClick(event, treeId, treeNode) {
  901. if (treeNode.level >= 1) {
  902. $(".inps").val(treeNode.F_DeptName);
  903. $("#PID").val(treeNode.F_DeptId);
  904. $("#Dpment").val(treeNode.F_DeptName);
  905. $(".Cleans").show();
  906. }
  907. }
  908. $(".exportFile").click(function () {
  909. var usercode_ = $("#ZX").val(); //坐席
  910. if (usercode_ != null) {
  911. $(usercode_).each(function (i, n) {
  912. var obj1 = "";
  913. obj1 = n + ",";
  914. usercodeID += obj1;
  915. });
  916. } else {
  917. usercodeID = "";
  918. }
  919. // 调度员
  920. var ddusercodeID = "";
  921. var ddusercode_ = $("#yardman").val(); //坐席
  922. if (ddusercode_ != null) {
  923. $(ddusercode_).each(function (i, n) {
  924. var obj2 = "";
  925. obj2 = n + ",";
  926. ddusercodeID += obj2;
  927. });
  928. } else {
  929. ddusercodeID = "";
  930. }
  931. var workid = $("#wids").val()
  932. var key = $("#key").val() //=关键字
  933. var tel = $("#tel").val() //=客户电话
  934. var name = $("#name").val() //=客户名称
  935. var usercode = usercodeID //=坐席工号
  936. var ddusercode = ddusercodeID
  937. var source = $("#source").val() //=来源&
  938. var starttime = $("#starttime").val() //=开始时间
  939. var endtime = $("#endtime").val() //=结束时间
  940. var deptid = $("#PID").val()
  941. var type = $("#type").val() //=工单类型
  942. var bigtype = $("#bigtype").val()
  943. var smalltype = $("#smalltype").val() //=小类别
  944. var sourcearea = $("#sourceAreas").val() //区域
  945. var state = $("#state").val() == undefined ? "" : $("#state").val() //=工单状态
  946. var tab = 0;
  947. var keyid = $("#keyid").val() //=关键词id
  948. var url = huayi.config.callcenter_url + "WorkOrder/GetLDDealList?token=" + $.cookie("token");
  949. url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" +
  950. key +
  951. "&tel=" +
  952. tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
  953. source +
  954. "&starttime=" + starttime + "&endtime=" + endtime + "&deptid=" + deptid + "&sourcearea=" +
  955. sourcearea +
  956. "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&keyid=" + keyid + "&isdc=1";
  957. window.location.href = url;
  958. })
  959. </script>
  960. </body>
  961. </html>