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WorkZZBL.html 38KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>正在办理</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="javaScript:;">办理单位</a>&gt;
  22. <a href="" class="nowPosition">正在办理</a>
  23. </sapn>
  24. </div>
  25. <div class="dhRight">
  26. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  27. </div>
  28. </div>
  29. <div style="padding: 10px" class="tj_content clearFix">
  30. <div style="padding: 10px" class="tj_content clearFix">
  31. <div>
  32. <span>【搜索信息】</span>
  33. <div class="box_content">
  34. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  35. <tr>
  36. <th>工单来源:</th>
  37. <td>
  38. <select class="form-control" id="source">
  39. </select>
  40. </td>
  41. <th>来电号码:</th>
  42. <td>
  43. <input type="text" id="tel" class="form-control" />
  44. </td>
  45. <th>录入时间:</th>
  46. <td colspan="3">
  47. <input type="text" id="starttime" class="photo x-color laydate-icon"
  48. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  49. id="endtime" class="photo x-color laydate-icon" autocomplete="off"
  50. style="height: 35px;" />
  51. </td>
  52. </tr>
  53. <tr>
  54. <th>事项编号:</th>
  55. <td>
  56. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  57. </td>
  58. <th><span class="nameJustified">来电人:</span></th>
  59. <td>
  60. <input type="text" id="name" class="form-control" />
  61. </td>
  62. <th><span class="nameJustified">关键字:</span></th>
  63. <td>
  64. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  65. <botton class="btns Seach">搜索</botton>
  66. </td>
  67. </tr>
  68. <tr>
  69. <!-- <th>受话坐席:</th>
  70. <td>
  71. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  72. data-live-search="true">
  73. <option value="">请选择坐席</option>
  74. </select>
  75. </td>
  76. <th><span class="nameJustified">审核员:</span></th>
  77. <td>
  78. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  79. multiple data-live-search="true">
  80. <option value="">请选择调度员</option>
  81. </select>
  82. </td> -->
  83. </tr>
  84. <tr>
  85. <th>承办单位:</th>
  86. <td style="position: relative;">
  87. <div class="inpBox">
  88. <input type="text" class="inps" />
  89. <i class="Cleans fa fa-close"></i>
  90. <i class="xl xl_one"></i>
  91. <div class="addTree xlAdd">
  92. <ul id="addTreeDemo" class="ztree"></ul>
  93. </div>
  94. </div>
  95. <div class="selDpart1">
  96. <ul id="sponsor">
  97. </ul>
  98. </div>
  99. </td>
  100. <th>来电类型:</th>
  101. <td>
  102. <select class="form-control" id="type">
  103. </select>
  104. </td>
  105. <th>反映区域:</th>
  106. <td>
  107. <select name="" id="sourceAreas" class="form-control Min-width">
  108. </select>
  109. <botton class="btns exportFile">导出</botton>
  110. </td>
  111. </tr>
  112. </table>
  113. </div>
  114. </div>
  115. <div>
  116. <div style="width: 100%; padding: 10px">
  117. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  118. data-pagination="true">
  119. <thead>
  120. <tr>
  121. <th data-formatter="serialNumber" data-align="center">
  122. 序号
  123. </th>
  124. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  125. 工单单号
  126. </th>
  127. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  128. 诉求标题
  129. </th>
  130. <th data-field="DeptName" data-align="center">
  131. 承办单位
  132. </th>
  133. <!-- <th data-field="OtherDeptName" data-align="center">
  134. 协办单位
  135. </th> -->
  136. <!-- <th data-field="UserName" data-align="center">
  137. 受理人
  138. </th> -->
  139. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  140. 办理状态
  141. </th>
  142. <!--<th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>-->
  143. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  144. 时限
  145. </th>
  146. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  147. 办理时限
  148. </th>
  149. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  150. 操作
  151. </th>
  152. </tr>
  153. </thead>
  154. <tbody class="list"></tbody>
  155. </table>
  156. </div>
  157. </div>
  158. </div>
  159. </div>
  160. <!--下载框-->
  161. <div class="t-shade lyxz">
  162. <div class="shade_k">
  163. <div class="shade_title">
  164. <span>录音播放与下载<srong class="cknum"></srong></span>
  165. <span class="setwin gbly"><a>x</a></span>
  166. </div>
  167. <div class="shade_content">
  168. <div class="Ly_box audiojs"></div>
  169. </div>
  170. </div>
  171. </div>
  172. <input type="hidden" id="PID" />
  173. <input type="hidden" id="Dpment" />
  174. </div>
  175. <script src="../js/layui/layui.js"></script>
  176. <script src="../js/bootstrap-select.js"></script>
  177. <script src="../css/laydate/laydate.js"></script>
  178. <script src="../My97DatePicker/WdatePicker.js"></script>
  179. <script src="../js/zTree/jquery.ztree.core.js"></script>
  180. <script src="../js/search/screen.js"></script>
  181. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  182. <script>
  183. var wid = helper.request.queryString("states");
  184. if (wid) {
  185. $("#state").val(wid);
  186. }
  187. $(document).ready(function () {
  188. load();
  189. laydate.skin("blue");
  190. laydate({
  191. elem: "#starttime",
  192. event: "focus",
  193. istime: true,
  194. format: 'YYYY-MM-DD hh:mm:ss'
  195. });
  196. laydate({
  197. elem: "#endtime",
  198. event: "focus",
  199. istime: true,
  200. format: 'YYYY-MM-DD hh:mm:ss'
  201. });
  202. });
  203. //关闭录音弹出
  204. $(".gbly").click(function () {
  205. $(".lyxz").removeClass("cx");
  206. $("audio")[0].pause();
  207. });
  208. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  209. $(".success").removeClass("success"); //去除之前选中的行的,选中样式
  210. $(ele).addClass("success"); //添加当前选中的 success样式用于区别
  211. });
  212. //获取查询信息
  213. function load() {
  214. //坐席
  215. var usercodeID = "";
  216. var usercode_ = $("#ZX").val(); //坐席
  217. if (usercode_ != null) {
  218. $(usercode_).each(function (i, n) {
  219. var obj1 = "";
  220. obj1 = n + ",";
  221. usercodeID += obj1;
  222. });
  223. } else {
  224. usercodeID = "";
  225. }
  226. // 调度员
  227. var ddusercodeID = "";
  228. var ddusercode_ = $("#yardman").val(); //坐席
  229. if (ddusercode_ != null) {
  230. $(ddusercode_).each(function (i, n) {
  231. var obj2 = "";
  232. obj2 = n + ",";
  233. ddusercodeID += obj2;
  234. });
  235. } else {
  236. ddusercodeID = "";
  237. }
  238. //先销毁表格
  239. $("#orderlist").bootstrapTable("destroy");
  240. //初始化表格,动态从服务器加载数据
  241. $("#orderlist").bootstrapTable({
  242. method: "get", //使用get请求到服务器获取数据
  243. url: huayi.config.callcenter_url + "WorkOrder/GetDWDealList", //获取数据的Servlet地址
  244. contentType: "application/x-www-form-urlencoded",
  245. striped: true, //表格显示条纹
  246. pagination: true, //启动分页
  247. pageSize: 10, //每页显示的记录数
  248. pageNumber: 1, //当前第几页
  249. pageList: [10, 20, 50, 100], //记录数可选列表
  250. search: false, //是否启用查询
  251. showColumns: false, //显示下拉框勾选要显示的列
  252. showRefresh: false, //显示刷新按钮
  253. sidePagination: "server", //表示服务端请求
  254. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  255. //设置为limit可以获取limit, offset, search, sort, order
  256. queryParamsType: "undefined",
  257. queryParams: function queryParams(params) {
  258. //设置查询参数
  259. var param = {
  260. page: params.pageNumber,
  261. pagesize: params.pageSize,
  262. workid: $("#wids").val(),
  263. state: $("#state").val(), //=工单状态
  264. type: $("#type").val(), //=工单类型
  265. bigtype: $("#bigtype").val(), //=大类别
  266. smalltype: $("#smalltype").val(), //=小类别
  267. key: $("#key").val(), //=关键字
  268. tel: $("#tel").val(), //=客户电话
  269. name: $("#name").val(), //=客户名称
  270. usercode: usercodeID, //=坐席工号
  271. ddusercode: ddusercodeID,
  272. keyid: $("#keyid").val(), //=关键词id
  273. source: $("#source").val(), //=来源&
  274. starttime: $("#starttime").val(), //=开始时间
  275. endtime: $("#endtime").val(), //=结束时间
  276. deptid: $("#PID").val(),
  277. type: $("#type").val(),
  278. tab: 14, //待处理
  279. distribute: 0,
  280. sourcearea: $("#sourceAreas").val(), //区域
  281. token: $.cookie("token"),
  282. };
  283. return param;
  284. },
  285. onLoadSuccess: function (data) {
  286. //加载成功时执行
  287. //layer.msg("加载成功");
  288. //console.log(data);
  289. var roleCode = $.cookie("code")
  290. if (roleCode == "GLY" || roleCode == "WLDW") {
  291. $(".sendMsg").show()
  292. } else {
  293. $(".sendMsg").hide()
  294. }
  295. },
  296. onLoadError: function () {
  297. //加载失败时执行
  298. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  299. },
  300. });
  301. }
  302. //状态
  303. function States(val, row) {
  304. var html = "";
  305. switch (val + "") {
  306. case "0":
  307. html = "新工单";
  308. if (row.F_IsReturn == 1) {
  309. html = "新工单(回退)";
  310. }
  311. break;
  312. case "1":
  313. html = "待审核";
  314. break;
  315. case "2":
  316. html = '<span style="color:#FF0000;">待查收</span>';
  317. break;
  318. case "3":
  319. html = "退回审核中";
  320. break;
  321. case "4":
  322. html = "办理中";
  323. break;
  324. case "5":
  325. html = "延时审核";
  326. break;
  327. case "6":
  328. html = "待审核";
  329. break;
  330. case "7":
  331. html = "已回访";
  332. break;
  333. case "8":
  334. html = "重办中";
  335. break;
  336. case "9":
  337. html = "已结案";
  338. break;
  339. case "10":
  340. html = "待审核";
  341. break;
  342. case "11":
  343. html = "重办待交办";
  344. break;
  345. case "12":
  346. html = "待审核";
  347. break;
  348. case "13":
  349. html = "待督办";
  350. break;
  351. }
  352. return html;
  353. }
  354. //时限
  355. function OverTime(val, row) {
  356. if (val == 1) {
  357. return (
  358. '<div class="" style="cursor: pointer;">' +
  359. '<span class="Greens">' +
  360. row.GapTime +
  361. "</span>" +
  362. "</div>"
  363. );
  364. } else if (val == 2) {
  365. return (
  366. '<div class="" style="cursor: pointer;">' +
  367. '<span class="Yellows">' +
  368. row.GapTime +
  369. "</span>" +
  370. "</div>"
  371. );
  372. } else if (val == 3) {
  373. return (
  374. '<div class="" style="cursor: pointer;">' +
  375. '<span class="Reds">' +
  376. row.GapTime +
  377. "</span>" +
  378. "</div>"
  379. );
  380. }
  381. }
  382. //办理时限
  383. function BanTime(val) {
  384. if (val) {
  385. var time = val.substring(0, val.indexOf(" "));
  386. return (
  387. '<div class="" style="cursor: pointer;">' +
  388. "<span>" +
  389. time +
  390. "</span>" +
  391. "</div>"
  392. );
  393. }
  394. }
  395. //音频
  396. function setCode(val) {
  397. if (val) {
  398. return (
  399. '<div class="imgs" style="cursor: pointer;">' +
  400. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  401. val +
  402. '" />' +
  403. "</div>"
  404. );
  405. } else {
  406. return "";
  407. }
  408. }
  409. //编号
  410. function serialNumber(val, row, index) {
  411. return index + 1;
  412. }
  413. function GetCont(val) {
  414. if (val) {
  415. var str = "<div ";
  416. if (val.length > 10) {
  417. str = str + ' title="' + val + '" ';
  418. val = val.substr(0, 10) + "...";
  419. }
  420. return str + ">" + val + "</div>";
  421. } else {
  422. return "";
  423. }
  424. }
  425. //操作
  426. function Dispose(val, row) {
  427. var Rows = row.Buttons;
  428. var html = '<a class="xg sendMsg" onclick="sendMsg(\'' + row.F_WorkOrderId + '\')" title="催办">催办</a>';
  429. for (var i = 0; i < Rows.length; i++) {
  430. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  431. if (html1) {
  432. html1 = html1.replace("data", val);
  433. html1 = html1.replace("isProtect", row.F_IsProtect);
  434. html1 = html1.replace("row", row.F_MainDeptId);
  435. }
  436. html += html1;
  437. }
  438. return html;
  439. }
  440. //催办
  441. function sendMsg(wid) {
  442. layer.confirm('确定催办吗', {
  443. btn: ['确定', '取消']
  444. }, function () {
  445. $.post(huayi.config.callcenter_url + 'WorkOrder/Reminders', {
  446. workorderid: wid,
  447. token: $.cookie("token")
  448. }, function (result) {
  449. result = JSON.parse(result);
  450. if (result.state.toLowerCase() == 'success') {
  451. layer.msg('催办成功')
  452. }
  453. })
  454. })
  455. }
  456. //查看详情
  457. function ckxq(str) {
  458. layer.open({
  459. type: 2,
  460. content: "../CommonHtml/WorkDatil.html?wid=" + str +
  461. "&workOrderType=todo", //iframe的url,no代表不显示滚动条
  462. title: "工单详情",
  463. area: ["100%", "100%"], //宽高
  464. });
  465. }
  466. //编辑
  467. function bj(str) {
  468. layer.open({
  469. type: 2,
  470. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  471. title: "审核工单",
  472. area: ["96%", "80%"], //宽高
  473. });
  474. }
  475. //删除
  476. function move(str) {
  477. layer.confirm(
  478. "确定删除工单?", {
  479. btn: ["是", "否"], //按钮
  480. },
  481. function () {
  482. $.post(
  483. huayi.config.callcenter_url +
  484. "WorkOrder/DelWorkOrder", {
  485. ids: str,
  486. token: $.cookie("token"),
  487. },
  488. function (result) {
  489. result = JSON.parse(result);
  490. if (result.state.toLowerCase() == "success") {
  491. layer.msg("删除成功");
  492. load();
  493. }
  494. }
  495. );
  496. }
  497. );
  498. }
  499. //提交
  500. function tj(str) {
  501. layer.confirm(
  502. "确定要提交工单么?", {
  503. btn: ["确定", "取消"], //按钮
  504. },
  505. function () {
  506. //请求后台数据
  507. /*发送请求*/
  508. $.post(
  509. huayi.config.callcenter_url +
  510. "WorkOrder/SubmitWorkOrder", {
  511. ids: str,
  512. token: $.cookie("token"),
  513. },
  514. function (result) {
  515. result = JSON.parse(result);
  516. if (result.state.toLowerCase() == "success") {
  517. layer.msg("提交成功");
  518. load();
  519. }
  520. }
  521. );
  522. }
  523. );
  524. }
  525. //交办
  526. function jb(str) {
  527. layer.open({
  528. type: 2,
  529. content: "../CommonHtml/JiaoBan.html?wid=" + str, //iframe的url,no代表不显示滚动条
  530. title: "工单交办",
  531. area: ["87%", "80%"], //宽高
  532. });
  533. }
  534. //领导批示
  535. function lader(str) {
  536. layer.open({
  537. type: 2,
  538. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  539. title: "领导批示",
  540. area: ["60%", "80%"], //宽高
  541. });
  542. }
  543. //市长批示
  544. function city(str) {
  545. layer.open({
  546. type: 2,
  547. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  548. title: "领导批示",
  549. area: ["60%", "80%"], //宽高
  550. });
  551. }
  552. //办理
  553. function bl(str, isProtect) {
  554. layer.open({
  555. type: 2,
  556. content: "../CommonHtml/banli.html?wid=" +
  557. str +
  558. "&isProtect=" +
  559. isProtect, //iframe的url,no代表不显示滚动条
  560. title: "办理工单",
  561. area: ["60%", "80%"], //宽高
  562. });
  563. }
  564. //派单
  565. function pd(str) {
  566. layer.open({
  567. type: 2,
  568. content: "../CommonHtml/handle.html?wid=" + str, //iframe的url,no代表不显示滚动条
  569. title: "派单",
  570. area: ["87%", "80%"], //宽高
  571. });
  572. }
  573. //督办
  574. function Supervision(str) {
  575. layer.open({
  576. type: 2,
  577. content: "../CommonHtml/Supervision_.html?wid=" +
  578. str +
  579. "&type=1", //iframe的url,no代表不显示滚动条
  580. title: "督办",
  581. area: ["60%", "80%"], //宽高
  582. });
  583. }
  584. //督查
  585. function Supervision_(str) {
  586. layer.open({
  587. type: 2,
  588. content: "../CommonHtml/Supervision_.html?wid=" +
  589. str +
  590. "&type=2", //iframe的url,no代表不显示滚动条
  591. title: "监察",
  592. area: ["60%", "80%"], //宽高
  593. });
  594. }
  595. //强制结案
  596. function StrongLawsuit(str) {
  597. layer.open({
  598. type: 2,
  599. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  600. title: "强制结案",
  601. area: ["60%", "80%"], //宽高
  602. });
  603. }
  604. //回退BackDtail
  605. function BackDtail(str) {
  606. layer.open({
  607. type: 2,
  608. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  609. title: "工单回退",
  610. area: ["60%", "80%"], //宽高
  611. });
  612. }
  613. //查收
  614. function cs(str) {
  615. $.post(
  616. huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  617. workorderid: str,
  618. token: $.cookie("token"),
  619. },
  620. function (result) {
  621. result = JSON.parse(result);
  622. if (result.state.toLowerCase() == "success") {
  623. layer.msg("查收成功");
  624. load();
  625. }
  626. }
  627. );
  628. layer.open({
  629. type: 2,
  630. content: "../CommonHtml/WorkDatil.html?wid=" + str + "&check=check", //iframe的url,no代表不显示滚动条
  631. title: "工单详情",
  632. area: ["100%", "100%"], //宽高
  633. });
  634. // layer.confirm(
  635. // "确定要查收?",
  636. // {
  637. // btn: ["是", "否"], //按钮
  638. // },
  639. // function () {}
  640. // );
  641. }
  642. //收回
  643. function sh(str) {
  644. layer.confirm(
  645. "确定要回收?", {
  646. btn: ["是", "否"], //按钮
  647. },
  648. function () {
  649. $.post(
  650. huayi.config.callcenter_url +
  651. "WorkOrder/TakeBackWorkOrder", {
  652. workorderid: str,
  653. token: $.cookie("token"),
  654. },
  655. function (result) {
  656. result = JSON.parse(result);
  657. if (result.state.toLowerCase() == "success") {
  658. layer.msg("回收");
  659. load();
  660. }
  661. }
  662. );
  663. }
  664. );
  665. }
  666. //撤回
  667. function withdraw(str) {
  668. layer.confirm(
  669. "确定要撤回吗?", {
  670. btn: ["是", "否"], //按钮
  671. },
  672. function () {
  673. $.post(
  674. huayi.config.callcenter_url +
  675. "WorkOrder/WithdrawWorkOrder", {
  676. workorderid: str,
  677. token: $.cookie("token"),
  678. },
  679. function (result) {
  680. result = JSON.parse(result);
  681. if (result.state.toLowerCase() == "success") {
  682. layer.msg("撤回成功");
  683. load();
  684. }
  685. }
  686. );
  687. }
  688. );
  689. }
  690. //退回申请
  691. function th(str) {
  692. layer.open({
  693. type: 2,
  694. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  695. title: "申请退回工单",
  696. area: ["60%", "80%"], //宽高
  697. });
  698. }
  699. //审核退回申请
  700. function shth(str) {
  701. layer.open({
  702. type: 2,
  703. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  704. title: "审核退回申请",
  705. area: ["60%", "80%"], //宽高
  706. });
  707. }
  708. //办理
  709. // function th(str) {
  710. // layer.open({
  711. // type: 2,
  712. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  713. // title: '办理工单',
  714. // area: ['35%', '30%'], //宽高
  715. // });
  716. // }
  717. //处理审核
  718. function auditdeal(str) {
  719. layer.open({
  720. type: 2,
  721. content: "../CommonHtml/processing_audit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  722. title: "处理审核",
  723. area: ["80%", "80%"], //宽高
  724. });
  725. }
  726. //转督办
  727. function zdb(str) {
  728. layer.confirm(
  729. "确定督办吗?", {
  730. btn: ["是", "否"], //按钮
  731. },
  732. function () {
  733. $.post(
  734. huayi.config.callcenter_url +
  735. "WorkOrder/RemindWorkOrder", {
  736. workorderid: str,
  737. type: 1,
  738. state: 0,
  739. token: $.cookie("token"),
  740. },
  741. function (result) {
  742. result = JSON.parse(result);
  743. if (result.state.toLowerCase() == "success") {
  744. layer.msg("操作成功");
  745. load();
  746. }
  747. }
  748. );
  749. }
  750. );
  751. }
  752. //申请延时
  753. function ys(str) {
  754. layer.open({
  755. type: 2,
  756. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  757. title: "申请延时",
  758. area: ["60%", "80%"], //宽高
  759. });
  760. }
  761. //审核申请延时
  762. function shys(str) {
  763. layer.open({
  764. type: 2,
  765. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  766. title: "审核延时申请",
  767. area: ["60%", "80%"], //宽高
  768. });
  769. }
  770. //诉求回访
  771. function hf(str) {
  772. layer.open({
  773. type: 2,
  774. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  775. title: "工单回访",
  776. area: ["60%", "80%"], //宽高
  777. });
  778. }
  779. //重办工单
  780. function cb(str) {
  781. layer.open({
  782. type: 2,
  783. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  784. title: "重办工单",
  785. area: ["60%", "80%"], //宽高
  786. });
  787. }
  788. //结案
  789. function Lawsuit(str) {
  790. layer.open({
  791. type: 2,
  792. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  793. title: "诉求单结案",
  794. area: ["60%", "80%"], //宽高
  795. });
  796. }
  797. $(".Appeal").click(function () {
  798. layer.open({
  799. type: 2,
  800. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  801. title: "新增诉求",
  802. area: ["85%", "80%"], //宽高
  803. });
  804. });
  805. //来源
  806. function LY(obj) {
  807. obj.empty();
  808. obj.append(
  809. '<option selected="selected" value="">请选择</option>'
  810. );
  811. $.getJSON(
  812. huayi.config.callcenter_url +
  813. "Dictionary/GetDicValueListById", {
  814. token: $.cookie("token"),
  815. id: 1,
  816. },
  817. function (data) {
  818. if (data.state.toLowerCase() == "success") {
  819. var content = data.data;
  820. $(content).each(function (i, n) {
  821. $(
  822. "<option value='" +
  823. n.F_ValueId +
  824. "'>" +
  825. n.F_Value +
  826. "</option>"
  827. ).appendTo(obj);
  828. });
  829. }
  830. }
  831. );
  832. }
  833. //类别
  834. function LB(obj) {
  835. obj.empty();
  836. obj.append(
  837. '<option selected="selected" value="">请选择</option>'
  838. );
  839. $.getJSON(
  840. huayi.config.callcenter_url +
  841. "Dictionary/GetDicValueListById", {
  842. token: $.cookie("token"),
  843. id: 2,
  844. },
  845. function (data) {
  846. if (data.state.toLowerCase() == "success") {
  847. var content = data.data;
  848. $(content).each(function (i, n) {
  849. $(
  850. "<option value='" +
  851. n.F_ValueId +
  852. "'>" +
  853. n.F_Value +
  854. "</option>"
  855. ).appendTo(obj);
  856. });
  857. }
  858. }
  859. );
  860. }
  861. // 主题
  862. function ZT(obj) {
  863. obj.empty();
  864. obj.append(
  865. '<option selected="selected" value="">请选择</option>'
  866. );
  867. $.getJSON(
  868. huayi.config.callcenter_url +
  869. "Dictionary/GetDicValueListById", {
  870. token: $.cookie("token"),
  871. id: 3,
  872. },
  873. function (data) {
  874. if (data.state.toLowerCase() == "success") {
  875. var content = data.data;
  876. $(content).each(function (i, n) {
  877. $(
  878. "<option value='" +
  879. n.F_ValueId +
  880. "'>" +
  881. n.F_Value +
  882. "</option>"
  883. ).appendTo(obj);
  884. });
  885. }
  886. }
  887. );
  888. }
  889. function tree() {
  890. $.get(
  891. huayi.config.callcenter_url + "Department/GetDeptList", {
  892. token: $.cookie("token"),
  893. // "pid": pid
  894. },
  895. function (result) {
  896. result = $.parseJSON(result);
  897. $.fn.zTree.init(
  898. $("#addTreeDemo"),
  899. setting1,
  900. result.data
  901. ); //实例化树形图
  902. }
  903. );
  904. }
  905. var setting1 = {
  906. data: {
  907. key: {
  908. name: "F_DeptName",
  909. },
  910. simpleData: {
  911. enable: true,
  912. idKey: "F_DeptId",
  913. pIdKey: "F_PartentId",
  914. rootPId: 0,
  915. },
  916. },
  917. callback: {
  918. onClick: zTreeOnClick,
  919. },
  920. };
  921. function zTreeOnClick(event, treeId, treeNode) {
  922. $(".inps").val(treeNode.F_DeptName);
  923. $("#PID").val(treeNode.F_DeptId);
  924. $("#Dpment").val(treeNode.F_DeptName);
  925. $(".Cleans").show();
  926. }
  927. $(".exportFile").click(function () {
  928. var usercode_ = $("#ZX").val(); //坐席
  929. if (usercode_ != null) {
  930. $(usercode_).each(function (i, n) {
  931. var obj1 = "";
  932. obj1 = n + ",";
  933. usercodeID += obj1;
  934. });
  935. } else {
  936. usercodeID = "";
  937. }
  938. // 调度员
  939. var ddusercodeID = "";
  940. var ddusercode_ = $("#yardman").val(); //坐席
  941. if (ddusercode_ != null) {
  942. $(ddusercode_).each(function (i, n) {
  943. var obj2 = "";
  944. obj2 = n + ",";
  945. ddusercodeID += obj2;
  946. });
  947. } else {
  948. ddusercodeID = "";
  949. }
  950. // var isproresult = 2 // 已办未果
  951. var key = $("#key").val() //=关键字
  952. var tel = $("#tel").val() //=客户电话
  953. var name = $("#name").val() //=客户名称
  954. var usercode = usercodeID //=坐席工号
  955. var ddusercode = ddusercodeID
  956. var source = $("#source").val() //=来源&
  957. var starttime = $("#starttime").val() //=开始时间
  958. var endtime = $("#endtime").val() //=结束时间
  959. var deptid = $("#PID").val()
  960. var type = $("#type").val() //=工单类型
  961. var dealtype = $("#dealtype").val()
  962. var sourcearea = $("#sourceAreas").val() //区域
  963. var workid = $("#wids").val()
  964. var state = "" //=工单状态
  965. var tab = 14
  966. var keyid = $("#keyid").val() //=关键词id
  967. var url = huayi.config.callcenter_url + "WorkOrder/GetDWDealList?token=" + $.cookie("token");
  968. url += "&workid=" + workid + "&state=" + state + "&tab=" + tab + "&type=" + type + "&key=" + key +
  969. "&tel=" + tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode +
  970. "&keyid=" + keyid + "&source=" + source + "&starttime=" + starttime + "&endtime=" + endtime +
  971. "&deptid=" + deptid + "&sourcearea=" + sourcearea + "&dealtype=" + dealtype + "&isdc=1";
  972. window.location.href = url;
  973. })
  974. </script>
  975. </body>
  976. </html>