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applicationDelayed.html 40KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>已申请延时</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  9. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="javaScript:;">办理单位</a>&gt;
  22. <a href="" class="nowPosition">已申请延时</a>
  23. </sapn>
  24. </div>
  25. <div class="dhRight">
  26. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  27. </div>
  28. </div>
  29. <div style="padding: 10px" class="tj_content clearFix">
  30. <div style="padding: 10px" class="tj_content clearFix">
  31. <div>
  32. <span>【搜索信息】</span>
  33. <div class="box_content">
  34. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  35. <tr>
  36. <th>工单来源:</th>
  37. <td>
  38. <select class="form-control" id="source">
  39. </select>
  40. </td>
  41. <th>来电号码:</th>
  42. <td>
  43. <input type="text" id="tel" class="form-control" />
  44. </td>
  45. <th>录入时间:</th>
  46. <td colspan="3">
  47. <input type="text" id="starttime" class="photo x-color laydate-icon"
  48. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  49. id="endtime" class="photo x-color laydate-icon" autocomplete="off"
  50. style="height: 35px;" />
  51. </td>
  52. </tr>
  53. <tr>
  54. <th>事项编号:</th>
  55. <td>
  56. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  57. </td>
  58. <th><span class="nameJustified">来电人:</span></th>
  59. <td>
  60. <input type="text" id="name" class="form-control" />
  61. </td>
  62. <th><span class="nameJustified">关键字:</span></th>
  63. <td>
  64. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  65. <botton class="btns Seach">搜索</botton>
  66. </td>
  67. </tr>
  68. <tr>
  69. <!-- <th>受话坐席:</th>
  70. <td>
  71. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  72. data-live-search="true">
  73. <option value="">请选择坐席</option>
  74. </select>
  75. </td>
  76. <th><span class="nameJustified">审核员:</span></th>
  77. <td>
  78. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  79. multiple data-live-search="true">
  80. <option value="">请选择调度员</option>
  81. </select>
  82. </td> -->
  83. </tr>
  84. <tr>
  85. <th>承办单位:</th>
  86. <td style="position: relative;">
  87. <div class="inpBox">
  88. <input type="text" class="inps" />
  89. <i class="Cleans fa fa-close"></i>
  90. <i class="xl xl_one"></i>
  91. <div class="addTree xlAdd">
  92. <ul id="addTreeDemo" class="ztree"></ul>
  93. </div>
  94. </div>
  95. <div class="selDpart1">
  96. <ul id="sponsor">
  97. </ul>
  98. </div>
  99. </td>
  100. <th>来电类型:</th>
  101. <td>
  102. <select class="form-control" id="type">
  103. </select>
  104. </td>
  105. <th>反映区域:</th>
  106. <td>
  107. <select name="" id="sourceAreas" class="form-control Min-width">
  108. </select>
  109. <botton class="btns exportFile">导出</botton>
  110. </td>
  111. </tr>
  112. </table>
  113. </div>
  114. </div>
  115. <div>
  116. <div style="width: 100%; padding: 10px">
  117. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  118. data-pagination="true">
  119. <thead>
  120. <tr>
  121. <th data-formatter="serialNumber" data-align="center">
  122. 序号
  123. </th>
  124. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  125. 工单单号
  126. </th>
  127. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  128. 诉求标题
  129. </th>
  130. <th data-field="DeptName" data-align="center">
  131. 承办单位
  132. </th>
  133. <!-- <th data-field="OtherDeptName" data-align="center">
  134. 协办单位
  135. </th> -->
  136. <!-- <th data-field="UserName" data-align="center">
  137. 受理人
  138. </th> -->
  139. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  140. 办理状态
  141. </th>
  142. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  143. 时限
  144. </th>
  145. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  146. 办理时限
  147. </th>
  148. <!--<th data-field="FilePath" data-formatter="setCode" data-align="center">
  149. 录音
  150. </th>-->
  151. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  152. 操作
  153. </th>
  154. </tr>
  155. </thead>
  156. <tbody class="list"></tbody>
  157. </table>
  158. </div>
  159. </div>
  160. </div>
  161. </div>
  162. <!--下载框-->
  163. <div class="t-shade lyxz">
  164. <div class="shade_k">
  165. <div class="shade_title">
  166. <span>录音播放与下载<srong class="cknum"></srong></span>
  167. <span class="setwin gbly"><a>x</a></span>
  168. </div>
  169. <div class="shade_content">
  170. <div class="Ly_box audiojs"></div>
  171. </div>
  172. </div>
  173. </div>
  174. <input type="hidden" id="PID" />
  175. <input type="hidden" id="Dpment" />
  176. </div>
  177. <script src="../js/layui/layui.js"></script>
  178. <script src="../js/bootstrap-select.js"></script>
  179. <script src="../css/laydate/laydate.js"></script>
  180. <script src="../My97DatePicker/WdatePicker.js"></script>
  181. <script src="../js/zTree/jquery.ztree.core.js"></script>
  182. <script src="../js/search/screen.js"></script>
  183. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  184. <script>
  185. $(document).ready(function () {
  186. var wid = helper.request.queryString("wid");
  187. if (wid) {
  188. $("#tel").val(wid);
  189. load();
  190. }
  191. laydate.skin('blue');
  192. laydate({
  193. elem: '#starttime',
  194. event: 'focus',
  195. istime: true,
  196. format: 'YYYY-MM-DD hh:mm:ss'
  197. });
  198. laydate({
  199. elem: '#endtime',
  200. event: 'focus',
  201. istime: true,
  202. format: 'YYYY-MM-DD hh:mm:ss'
  203. });
  204. load();
  205. });
  206. //关闭录音弹出
  207. $(".gbly").click(function () {
  208. $(".lyxz").removeClass("cx");
  209. $("audio")[0].pause();
  210. });
  211. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  212. $(".success").removeClass("success"); //去除之前选中的行的,选中样式
  213. $(ele).addClass("success"); //添加当前选中的 success样式用于区别
  214. });
  215. //获取查询信息
  216. function load() {
  217. //坐席
  218. var usercodeID = "";
  219. var usercode_ = $("#ZX").val(); //坐席
  220. if (usercode_ != null) {
  221. $(usercode_).each(function (i, n) {
  222. var obj1 = "";
  223. obj1 = n + ",";
  224. usercodeID += obj1;
  225. });
  226. } else {
  227. usercodeID = "";
  228. }
  229. // 调度员
  230. var ddusercodeID = "";
  231. var ddusercode_ = $("#yardman").val(); //坐席
  232. if (ddusercode_ != null) {
  233. $(ddusercode_).each(function (i, n) {
  234. var obj2 = "";
  235. obj2 = n + ",";
  236. ddusercodeID += obj2;
  237. });
  238. } else {
  239. ddusercodeID = "";
  240. }
  241. //先销毁表格
  242. $("#orderlist").bootstrapTable("destroy");
  243. //初始化表格,动态从服务器加载数据
  244. $("#orderlist").bootstrapTable({
  245. method: "get", //使用get请求到服务器获取数据
  246. url: huayi.config.callcenter_url + "WorkOrder/GetEJDWDealList", //获取数据的Servlet地址
  247. contentType: "application/x-www-form-urlencoded",
  248. striped: true, //表格显示条纹
  249. pagination: true, //启动分页
  250. pageSize: 10, //每页显示的记录数
  251. pageNumber: 1, //当前第几页
  252. pageList: [10, 20, 50, 100], //记录数可选列表
  253. search: false, //是否启用查询
  254. showColumns: false, //显示下拉框勾选要显示的列
  255. showRefresh: false, //显示刷新按钮
  256. sidePagination: "server", //表示服务端请求
  257. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  258. //设置为limit可以获取limit, offset, search, sort, order
  259. queryParamsType: "undefined",
  260. queryParams: function queryParams(params) {
  261. //设置查询参数
  262. //alert(params.pageNumber)
  263. var param = {
  264. page: params.pageNumber,
  265. pagesize: params.pageSize,
  266. // isproresult: 2, // 已办未果
  267. workid: $("#wids").val(),
  268. state: "", //=工单状态
  269. type: $("#type").val(), //=工单类型
  270. //bigtype: $("#bigtype").val(), //=大类别
  271. //smalltype: $("#smalltype").val(), //=小类别
  272. key: $("#key").val(), //=关键字
  273. tel: $("#tel").val(), //=客户电话
  274. name: $("#name").val(), //=客户名称
  275. usercode: usercodeID, //=坐席工号
  276. ddusercode: ddusercodeID,
  277. keyid: $("#keyid").val(), //=关键词id
  278. source: $("#source").val(), //=来源&
  279. starttime: $("#starttime").val(), //=开始时间
  280. endtime: $("#endtime").val(), //=结束时间
  281. deptid: $("#PID").val(),
  282. type: $("#type").val(),
  283. tab: 5,
  284. dealtype: $("#dealtype").val(),
  285. sourcearea: $("#sourceAreas").val(), //区域
  286. token: $.cookie("token"),
  287. };
  288. return param;
  289. },
  290. onLoadSuccess: function (data) {
  291. //加载成功时执行
  292. // layer.msg("加载成功");
  293. //console.log(data);
  294. },
  295. onLoadError: function () {
  296. //加载失败时执行
  297. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  298. },
  299. });
  300. }
  301. //状态
  302. function States(val, row) {
  303. var html = "";
  304. switch (val + "") {
  305. case "0":
  306. html = "新工单";
  307. if (row.F_IsReturn == 1) {
  308. html = "新工单(回退)";
  309. }
  310. break;
  311. case "1":
  312. html = "待交办";
  313. break;
  314. case "2":
  315. html = '<span style="color:#FF0000;">待查收</span>';
  316. break;
  317. case "3":
  318. html = "退回审核中";
  319. break;
  320. case "4":
  321. html = "办理中";
  322. break;
  323. case "5":
  324. html = "延时审核";
  325. break;
  326. case "6":
  327. if (row.F_IsProtect === 2 || row.F_IsProtect === 3) {
  328. html = "已办未果"
  329. } else {
  330. html = "已办理";
  331. }
  332. break;
  333. case "7":
  334. html = "已回访";
  335. break;
  336. case "8":
  337. html = "重办中";
  338. break;
  339. case "9":
  340. html = "已结案";
  341. break;
  342. case "10":
  343. html = "待审核";
  344. break;
  345. case "11":
  346. html = "重办待交办";
  347. break;
  348. // case '12':
  349. // html = '待审核';
  350. // break;
  351. case "13":
  352. html = "重办驳回";
  353. break;
  354. }
  355. return html;
  356. }
  357. //音频
  358. function setCode(val) {
  359. if (val) {
  360. return (
  361. '<div class="imgs" style="cursor: pointer;">' +
  362. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  363. val +
  364. '" />' +
  365. "</div>"
  366. );
  367. } else {
  368. return "";
  369. }
  370. }
  371. function GetCont(val) {
  372. if (val) {
  373. var str = "<div ";
  374. if (val.length > 10) {
  375. str = str + ' title="' + val + '" ';
  376. val = val.substr(0, 10) + "...";
  377. }
  378. return str + ">" + val + "</div>";
  379. } else {
  380. return "";
  381. }
  382. }
  383. //编号
  384. function serialNumber(val, row, index) {
  385. return index + 1;
  386. }
  387. //操作
  388. function Dispose(val, row) {
  389. var Rows = row.Buttons;
  390. var html = ''
  391. for (var i = 0; i < Rows.length; i++) {
  392. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  393. if (html1) {
  394. html1 = html1.replace("data", val);
  395. html1 = html1.replace("isProtect", row.F_IsProtect);
  396. html1 = html1.replace("row", row.F_MainDeptId);
  397. }
  398. html += html1;
  399. }
  400. // html += '<a class="xg" onclick="replyUnsuccessful(\'' + row.F_WorkOrderId + '\')" title="回复">回复</a>';
  401. return html;
  402. }
  403. //查看详情
  404. function ckxq(str) {
  405. layer.open({
  406. type: 2,
  407. // content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  408. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  409. title: "工单详情",
  410. area: ["100%", "100%"], //宽高
  411. });
  412. }
  413. //时限
  414. function OverTime(val, row) {
  415. if (val == 1) {
  416. return (
  417. '<div class="" style="cursor: pointer;">' +
  418. '<span class="Greens">' +
  419. row.GapTime +
  420. "</span>" +
  421. "</div>"
  422. );
  423. } else if (val == 2) {
  424. return (
  425. '<div class="" style="cursor: pointer;">' +
  426. '<span class="Yellows">' +
  427. row.GapTime +
  428. "</span>" +
  429. "</div>"
  430. );
  431. } else if (val == 3) {
  432. return (
  433. '<div class="" style="cursor: pointer;">' +
  434. '<span class="Reds">' +
  435. row.GapTime +
  436. "</span>" +
  437. "</div>"
  438. );
  439. }
  440. }
  441. //办理时限
  442. function BanTime(val) {
  443. if (val) {
  444. var time = val.substring(0, val.indexOf(" "));
  445. return (
  446. '<div class="" style="cursor: pointer;">' +
  447. "<span>" +
  448. time +
  449. "</span>" +
  450. "</div>"
  451. );
  452. }
  453. }
  454. //派单
  455. function pd(str) {
  456. layer.open({
  457. type: 2,
  458. content: "../CommonHtml/handle.html?wid=" + str, //iframe的url,no代表不显示滚动条
  459. title: "办理工单",
  460. area: ["87%", "80%"], //宽高
  461. });
  462. }
  463. //处理审核
  464. function auditdeal(str) {
  465. layer.open({
  466. type: 2,
  467. content: "../CommonHtml/processing_audit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  468. title: "处理审核",
  469. area: ["80%", "80%"], //宽高
  470. });
  471. }
  472. //编辑
  473. function bj(str) {
  474. layer.open({
  475. type: 2,
  476. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  477. title: "编辑工单",
  478. area: ["96%", "80%"], //宽高
  479. });
  480. }
  481. //删除
  482. function move(str) {
  483. layer.confirm(
  484. "确定删除工单?", {
  485. btn: ["是", "否"], //按钮
  486. },
  487. function () {
  488. $.post(
  489. huayi.config.callcenter_url +
  490. "WorkOrder/DelWorkOrder", {
  491. ids: str,
  492. token: $.cookie("token"),
  493. },
  494. function (result) {
  495. result = JSON.parse(result);
  496. if (result.state.toLowerCase() == "success") {
  497. debugger;
  498. layer.msg("删除成功");
  499. $("#orderlist").bootstrapTable("refresh");
  500. }
  501. }
  502. );
  503. }
  504. );
  505. }
  506. //提交
  507. function tj(str) {
  508. layer.confirm(
  509. "确定要提交工单么?", {
  510. btn: ["确定", "取消"], //按钮
  511. },
  512. function () {
  513. //请求后台数据
  514. /*发送请求*/
  515. $.post(
  516. huayi.config.callcenter_url +
  517. "WorkOrder/SubmitWorkOrder", {
  518. ids: str,
  519. token: $.cookie("token"),
  520. },
  521. function (result) {
  522. result = JSON.parse(result);
  523. if (result.state.toLowerCase() == "success") {
  524. layer.msg("提交成功");
  525. $("#orderlist").bootstrapTable("refresh");
  526. //load();
  527. }
  528. }
  529. );
  530. }
  531. );
  532. }
  533. //交办
  534. function jb(str) {
  535. layer.open({
  536. type: 2,
  537. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  538. title: "工单交办",
  539. area: ["87%", "80%"], //宽高
  540. });
  541. }
  542. //领导批示
  543. function lader(str) {
  544. layer.open({
  545. type: 2,
  546. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  547. title: "领导批示",
  548. area: ["60%", "80%"], //宽高
  549. });
  550. }
  551. //市长批示
  552. function city(str) {
  553. layer.open({
  554. type: 2,
  555. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  556. title: "市长批示",
  557. area: ["60%", "80%"], //宽高
  558. });
  559. }
  560. //办理
  561. function bl(str, isProtect) {
  562. layer.open({
  563. type: 2,
  564. content: "../CommonHtml/banli.html?wid=" +
  565. str +
  566. "&isProtect=" +
  567. isProtect, //iframe的url,no代表不显示滚动条
  568. title: "办理工单",
  569. area: ["60%", "80%"], //宽高
  570. });
  571. }
  572. //督办
  573. function Supervision(str) {
  574. layer.open({
  575. type: 2,
  576. content: "../CommonHtml/Supervision_.html?wid=" +
  577. str +
  578. "&type=1", //iframe的url,no代表不显示滚动条
  579. title: "督办",
  580. area: ["60%", "80%"], //宽高
  581. });
  582. }
  583. //督查
  584. function Supervision_(str) {
  585. layer.open({
  586. type: 2,
  587. content: "../CommonHtml/Supervision_.html?wid=" +
  588. str +
  589. "&type=2", //iframe的url,no代表不显示滚动条
  590. title: "监察",
  591. area: ["60%", "80%"], //宽高
  592. });
  593. }
  594. //审核
  595. function audit(str) {
  596. layer.open({
  597. type: 2,
  598. content: "../CommonHtml/AuditDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  599. title: "审核",
  600. area: ["60%", "80%"], //宽高
  601. });
  602. }
  603. //转督办
  604. function zdb(str, row) {
  605. layer.open({
  606. type: 2,
  607. content: "../CommonHtml/superTrunl.html?wid=" +
  608. str +
  609. "&depId=" +
  610. row, //iframe的url,no代表不显示滚动条
  611. title: "督办工单",
  612. area: ["60%", "80%"], //宽高
  613. });
  614. }
  615. //不督办
  616. function ndb(str) {
  617. layer.confirm(
  618. "确定督办吗?", {
  619. btn: ["是", "否"], //按钮
  620. },
  621. function () {
  622. $.post(
  623. huayi.config.callcenter_url +
  624. "WorkOrder/RemindWorkOrder", {
  625. workorderid: str,
  626. type: 1,
  627. state: 2,
  628. token: $.cookie("token"),
  629. },
  630. function (result) {
  631. result = JSON.parse(result);
  632. if (result.state.toLowerCase() == "success") {
  633. layer.msg("操作成功");
  634. //load();
  635. $("#orderlist").bootstrapTable("refresh");
  636. }
  637. }
  638. );
  639. }
  640. );
  641. }
  642. //强制结案
  643. function StrongLawsuit(str) {
  644. layer.open({
  645. type: 2,
  646. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  647. title: "强制结案",
  648. area: ["60%", "80%"], //宽高
  649. });
  650. }
  651. //回退BackDtail
  652. function BackDtail(str) {
  653. layer.open({
  654. type: 2,
  655. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  656. title: "工单督办",
  657. area: ["60%", "80%"], //宽高
  658. });
  659. }
  660. //查收
  661. function cs(str) {
  662. layer.confirm(
  663. "确定要查收?", {
  664. btn: ["是", "否"], //按钮
  665. },
  666. function () {
  667. $.post(
  668. huayi.config.callcenter_url +
  669. "WorkOrder/ReceiveWorkOrder", {
  670. workorderid: str,
  671. token: $.cookie("token"),
  672. },
  673. function (result) {
  674. result = JSON.parse(result);
  675. if (result.state.toLowerCase() == "success") {
  676. layer.msg("查收成功");
  677. //load();
  678. $("#orderlist").bootstrapTable("refresh");
  679. }
  680. }
  681. );
  682. }
  683. );
  684. }
  685. //收回
  686. function sh(str) {
  687. layer.confirm(
  688. "确定要回收?", {
  689. btn: ["是", "否"], //按钮
  690. },
  691. function () {
  692. $.post(
  693. huayi.config.callcenter_url +
  694. "WorkOrder/TakeBackWorkOrder", {
  695. workorderid: str,
  696. token: $.cookie("token"),
  697. },
  698. function (result) {
  699. result = JSON.parse(result);
  700. if (result.state.toLowerCase() == "success") {
  701. layer.msg("回收");
  702. //load();
  703. $("#orderlist").bootstrapTable("refresh");
  704. }
  705. }
  706. );
  707. }
  708. );
  709. }
  710. //强制回收
  711. function recycles() {
  712. layer.confirm("确定要强制退回吗?", {
  713. btn: ["是", "否"], //按钮
  714. });
  715. }
  716. //退回申请
  717. function th(str) {
  718. layer.open({
  719. type: 2,
  720. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  721. title: "申请退回工单",
  722. area: ["60%", "80%"], //宽高
  723. });
  724. }
  725. //审核退回申请
  726. function shth(str) {
  727. layer.open({
  728. type: 2,
  729. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  730. title: "审核退回申请",
  731. area: ["60%", "80%"], //宽高
  732. });
  733. }
  734. //申请延时
  735. function ys(str) {
  736. layer.open({
  737. type: 2,
  738. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  739. title: "申请延时",
  740. area: ["60%", "80%"], //宽高
  741. });
  742. }
  743. //审核申请延时
  744. function shys(str) {
  745. layer.open({
  746. type: 2,
  747. content: "../CommonHtml/shTime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  748. title: "审核延时申请",
  749. area: ["60%", "80%"], //宽高
  750. });
  751. }
  752. //诉求回访
  753. function hf(str) {
  754. layer.open({
  755. type: 2,
  756. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  757. title: "工单回访",
  758. area: ["60%", "80%"], //宽高
  759. });
  760. }
  761. //重办工单
  762. function cb(str) {
  763. layer.open({
  764. type: 2,
  765. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  766. title: "重办工单",
  767. area: ["60%", "80%"], //宽高
  768. });
  769. }
  770. //驳回重办
  771. function bhcb(str) {
  772. //回退BackDtail
  773. layer.open({
  774. type: 2,
  775. content: "../CommonHtml/rejectionCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  776. title: "驳回重办",
  777. area: ["60%", "80%"], //宽高
  778. });
  779. }
  780. //提交重办
  781. function tjcb(str) {
  782. layer.open({
  783. type: 2,
  784. content: "../CommonHtml/reasonCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  785. title: "提交重办",
  786. area: ["50%", "40%"], //宽高
  787. });
  788. // layer.confirm('确认提交重办吗?', {
  789. // btn: ['是', '否'] //按钮
  790. // }, function () {
  791. // $.post(huayi.config.callcenter_url + 'WorkOrder/SubReloadWorkOrder', {
  792. // ids: str,
  793. // "token": $.cookie("token")
  794. // }, function(result) {
  795. // result = JSON.parse(result);
  796. // if(result.state.toLowerCase() == "success") {
  797. // layer.msg("操作成功");
  798. // //load();
  799. // $("#orderlist").bootstrapTable('refresh');
  800. // }
  801. // })
  802. // });
  803. }
  804. //回复
  805. function replyUnsuccessful(str) {
  806. //回退BackDtail
  807. layer.open({
  808. type: 2,
  809. content: "../CommonHtml/replyUnsuccessful.html?wid=" + str, //iframe的url,no代表不显示滚动条
  810. title: "回复",
  811. area: ["60%", "80%"], //宽高
  812. });
  813. }
  814. //结案
  815. function Lawsuit(str) {
  816. layer.open({
  817. type: 2,
  818. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  819. title: "诉求单结案",
  820. area: ["60%", "80%"], //宽高
  821. });
  822. }
  823. //来源
  824. function LY(obj) {
  825. obj.empty();
  826. obj.append(
  827. '<option selected="selected" value="">请选择</option>'
  828. );
  829. $.getJSON(
  830. huayi.config.callcenter_url +
  831. "Dictionary/GetDicValueListById", {
  832. token: $.cookie("token"),
  833. id: 1,
  834. },
  835. function (data) {
  836. if (data.state.toLowerCase() == "success") {
  837. var content = data.data;
  838. $(content).each(function (i, n) {
  839. $(
  840. "<option value='" +
  841. n.F_ValueId +
  842. "'>" +
  843. n.F_Value +
  844. "</option>"
  845. ).appendTo(obj);
  846. });
  847. }
  848. }
  849. );
  850. }
  851. //类别
  852. function LB(obj) {
  853. obj.empty();
  854. obj.append(
  855. '<option selected="selected" value="">请选择</option>'
  856. );
  857. $.getJSON(
  858. huayi.config.callcenter_url +
  859. "Dictionary/GetDicValueListById", {
  860. token: $.cookie("token"),
  861. id: 2,
  862. },
  863. function (data) {
  864. if (data.state.toLowerCase() == "success") {
  865. var content = data.data;
  866. $(content).each(function (i, n) {
  867. $(
  868. "<option value='" +
  869. n.F_ValueId +
  870. "'>" +
  871. n.F_Value +
  872. "</option>"
  873. ).appendTo(obj);
  874. });
  875. }
  876. }
  877. );
  878. }
  879. // 主题
  880. function ZT(obj) {
  881. obj.empty();
  882. obj.append(
  883. '<option selected="selected" value="">请选择</option>'
  884. );
  885. $.getJSON(
  886. huayi.config.callcenter_url +
  887. "Dictionary/GetDicValueListById", {
  888. token: $.cookie("token"),
  889. id: 3,
  890. },
  891. function (data) {
  892. if (data.state.toLowerCase() == "success") {
  893. var content = data.data;
  894. $(content).each(function (i, n) {
  895. $(
  896. "<option value='" +
  897. n.F_ValueId +
  898. "'>" +
  899. n.F_Value +
  900. "</option>"
  901. ).appendTo(obj);
  902. });
  903. }
  904. }
  905. );
  906. }
  907. function tree() {
  908. $.get(
  909. huayi.config.callcenter_url + "Department/GetDeptList", {
  910. token: $.cookie("token"),
  911. // "pid": pid
  912. },
  913. function (result) {
  914. result = $.parseJSON(result);
  915. $.fn.zTree.init(
  916. $("#addTreeDemo"),
  917. setting1,
  918. result.data
  919. ); //实例化树形图
  920. }
  921. );
  922. }
  923. var setting1 = {
  924. data: {
  925. key: {
  926. name: "F_DeptName",
  927. },
  928. simpleData: {
  929. enable: true,
  930. idKey: "F_DeptId",
  931. pIdKey: "F_PartentId",
  932. rootPId: 0,
  933. },
  934. },
  935. callback: {
  936. onClick: zTreeOnClick,
  937. },
  938. };
  939. function zTreeOnClick(event, treeId, treeNode) {
  940. if (treeNode.level >= 2) {
  941. $(".inps").val(treeNode.F_DeptName);
  942. $("#PID").val(treeNode.F_DeptId);
  943. $("#Dpment").val(treeNode.F_DeptId);
  944. $(".Cleans").show();
  945. }
  946. }
  947. function Close() {
  948. $(".lyxz").removeClass("cx");
  949. if ($("audio").length > 0) {
  950. $("audio")[0].pause();
  951. }
  952. }
  953. $(".exportFile").click(function () {
  954. var usercode_ = $("#ZX").val(); //坐席
  955. if (usercode_ != null) {
  956. $(usercode_).each(function (i, n) {
  957. var obj1 = "";
  958. obj1 = n + ",";
  959. usercodeID += obj1;
  960. });
  961. } else {
  962. usercodeID = "";
  963. }
  964. // 调度员
  965. var ddusercodeID = "";
  966. var ddusercode_ = $("#yardman").val(); //坐席
  967. if (ddusercode_ != null) {
  968. $(ddusercode_).each(function (i, n) {
  969. var obj2 = "";
  970. obj2 = n + ",";
  971. ddusercodeID += obj2;
  972. });
  973. } else {
  974. ddusercodeID = "";
  975. }
  976. // var isproresult = 2 // 已办未果
  977. var key = $("#key").val() //=关键字
  978. var tel = $("#tel").val() //=客户电话
  979. var name = $("#name").val() //=客户名称
  980. var usercode = usercodeID //=坐席工号
  981. var ddusercode = ddusercodeID
  982. var source = $("#source").val() //=来源&
  983. var starttime = $("#starttime").val() //=开始时间
  984. var endtime = $("#endtime").val() //=结束时间
  985. var deptid = $("#PID").val()
  986. var type = $("#type").val() //=工单类型
  987. var dealtype = $("#dealtype").val()
  988. var sourcearea = $("#sourceAreas").val() //区域
  989. var workid = $("#wids").val()
  990. var state = "" //=工单状态
  991. var tab = 5
  992. var keyid = $("#keyid").val() //=关键词id
  993. var url = huayi.config.callcenter_url + "WorkOrder/GetEJDWDealList?token=" + $.cookie("token");
  994. url += "&workid=" + workid + "&state=" + state + "&tab=" + tab + "&type=" + type + "&key=" + key +
  995. "&tel=" + tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode +
  996. "&keyid=" + keyid + "&source=" + source + "&starttime=" + starttime + "&endtime=" + endtime +
  997. "&deptid=" + deptid + "&sourcearea=" + sourcearea + "&dealtype=" + dealtype + "&isdc=1";
  998. window.location.href = url;
  999. })
  1000. </script>
  1001. </body>
  1002. </html>