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WorkDCMarketing.html 37KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>待办事项</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="javaScript:;">办理单位</a>&gt;
  22. <a href="" class="nowPosition">待办事项</a>
  23. </sapn>
  24. </div>
  25. <div class="dhRight">
  26. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  27. </div>
  28. </div>
  29. <div style="padding: 10px" class="tj_content clearFix">
  30. <div style="padding: 10px" class="tj_content clearFix">
  31. <div>
  32. <span>【搜索信息】</span>
  33. <div class="box_content">
  34. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  35. <tr>
  36. <th>工单来源:</th>
  37. <td>
  38. <select class="form-control" id="source">
  39. </select>
  40. </td>
  41. <th>来电号码:</th>
  42. <td>
  43. <input type="text" id="tel" class="form-control" />
  44. </td>
  45. <th>录入时间:</th>
  46. <td colspan="3">
  47. <input type="text" id="starttime" class="photo x-color laydate-icon"
  48. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  49. id="endtime" class="photo x-color laydate-icon" autocomplete="off"
  50. style="height: 35px;" />
  51. </td>
  52. </tr>
  53. <tr>
  54. <th>事项编号:</th>
  55. <td>
  56. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  57. </td>
  58. <th><span class="nameJustified">来电人:</span></th>
  59. <td>
  60. <input type="text" id="name" class="form-control" />
  61. </td>
  62. <th><span class="nameJustified">关键字:</span></th>
  63. <td>
  64. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  65. <botton class="btns Seach">搜索</botton>
  66. </td>
  67. </tr>
  68. <tr>
  69. <!-- <th>受话坐席:</th>
  70. <td>
  71. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  72. data-live-search="true">
  73. <option value="">请选择坐席</option>
  74. </select>
  75. </td>
  76. <th><span class="nameJustified">审核员:</span></th>
  77. <td>
  78. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  79. multiple data-live-search="true">
  80. <option value="">请选择调度员</option>
  81. </select>
  82. </td> -->
  83. </tr>
  84. <tr>
  85. <th>承办单位:</th>
  86. <td style="position: relative;">
  87. <div class="inpBox">
  88. <input type="text" class="inps" />
  89. <i class="Cleans fa fa-close"></i>
  90. <i class="xl xl_one"></i>
  91. <div class="addTree xlAdd">
  92. <ul id="addTreeDemo" class="ztree"></ul>
  93. </div>
  94. </div>
  95. <div class="selDpart1">
  96. <ul id="sponsor">
  97. </ul>
  98. </div>
  99. </td>
  100. <th>来电类型:</th>
  101. <td>
  102. <select class="form-control" id="type">
  103. </select>
  104. </td>
  105. <th>反映区域:</th>
  106. <td>
  107. <select name="" id="sourceAreas" class="form-control Min-width">
  108. </select>
  109. <botton class="btns exportFile">导出</botton>
  110. </td>
  111. </tr>
  112. </table>
  113. </div>
  114. </div>
  115. <div>
  116. <div style="width: 100%; padding: 10px">
  117. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  118. data-pagination="true">
  119. <thead>
  120. <tr>
  121. <th data-formatter="serialNumber" data-align="center">
  122. 序号
  123. </th>
  124. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  125. 工单单号
  126. </th>
  127. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  128. 诉求标题
  129. </th>
  130. <th data-field="DeptName" data-align="center">
  131. 承办单位
  132. </th>
  133. <!-- <th data-field="OtherDeptName" data-align="center">
  134. 协办单位
  135. </th> -->
  136. <!-- <th data-field="UserName" data-align="center">
  137. 受理人
  138. </th> -->
  139. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  140. 办理状态
  141. </th>
  142. <!--<th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>-->
  143. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  144. 时限
  145. </th>
  146. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  147. 办理时限
  148. </th>
  149. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  150. 操作
  151. </th>
  152. </tr>
  153. </thead>
  154. <tbody class="list"></tbody>
  155. </table>
  156. </div>
  157. </div>
  158. </div>
  159. </div>
  160. <!--下载框-->
  161. <div class="t-shade lyxz">
  162. <div class="shade_k">
  163. <div class="shade_title">
  164. <span>录音播放与下载<srong class="cknum"></srong></span>
  165. <span class="setwin gbly"><a>x</a></span>
  166. </div>
  167. <div class="shade_content">
  168. <div class="Ly_box audiojs"></div>
  169. </div>
  170. </div>
  171. </div>
  172. <input type="hidden" id="PID" />
  173. <input type="hidden" id="Dpment" />
  174. </div>
  175. <script src="../js/layui/layui.js"></script>
  176. <script src="../js/bootstrap-select.js"></script>
  177. <script src="../css/laydate/laydate.js"></script>
  178. <script src="../My97DatePicker/WdatePicker.js"></script>
  179. <script src="../js/zTree/jquery.ztree.core.js"></script>
  180. <script src="../js/search/screen.js"></script>
  181. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  182. <script>
  183. var wid = helper.request.queryString("states");
  184. if (wid) {
  185. $("#state").val(wid);
  186. }
  187. $(document).ready(function () {
  188. load();
  189. laydate.skin("blue");
  190. laydate({
  191. elem: "#starttime",
  192. event: "focus",
  193. istime: true,
  194. format: 'YYYY-MM-DD hh:mm:ss'
  195. });
  196. laydate({
  197. elem: "#endtime",
  198. event: "focus",
  199. istime: true,
  200. format: 'YYYY-MM-DD hh:mm:ss'
  201. });
  202. });
  203. //关闭录音弹出
  204. $(".gbly").click(function () {
  205. $(".lyxz").removeClass("cx");
  206. $("audio")[0].pause();
  207. });
  208. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  209. $(".success").removeClass("success"); //去除之前选中的行的,选中样式
  210. $(ele).addClass("success"); //添加当前选中的 success样式用于区别
  211. });
  212. //获取查询信息
  213. function load() {
  214. //坐席
  215. var usercodeID = "";
  216. var usercode_ = $("#ZX").val(); //坐席
  217. if (usercode_ != null) {
  218. $(usercode_).each(function (i, n) {
  219. var obj1 = "";
  220. obj1 = n + ",";
  221. usercodeID += obj1;
  222. });
  223. } else {
  224. usercodeID = "";
  225. }
  226. // 调度员
  227. var ddusercodeID = "";
  228. var ddusercode_ = $("#yardman").val(); //坐席
  229. if (ddusercode_ != null) {
  230. $(ddusercode_).each(function (i, n) {
  231. var obj2 = "";
  232. obj2 = n + ",";
  233. ddusercodeID += obj2;
  234. });
  235. } else {
  236. ddusercodeID = "";
  237. }
  238. //先销毁表格
  239. $("#orderlist").bootstrapTable("destroy");
  240. //初始化表格,动态从服务器加载数据
  241. $("#orderlist").bootstrapTable({
  242. method: "get", //使用get请求到服务器获取数据
  243. url: huayi.config.callcenter_url + "WorkOrder/GetDWDealList", //获取数据的Servlet地址
  244. contentType: "application/x-www-form-urlencoded",
  245. striped: true, //表格显示条纹
  246. pagination: true, //启动分页
  247. pageSize: 10, //每页显示的记录数
  248. pageNumber: 1, //当前第几页
  249. pageList: [10, 20, 50, 100], //记录数可选列表
  250. search: false, //是否启用查询
  251. showColumns: false, //显示下拉框勾选要显示的列
  252. showRefresh: false, //显示刷新按钮
  253. sidePagination: "server", //表示服务端请求
  254. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  255. //设置为limit可以获取limit, offset, search, sort, order
  256. queryParamsType: "undefined",
  257. queryParams: function queryParams(params) {
  258. //设置查询参数
  259. var param = {
  260. page: params.pageNumber,
  261. pagesize: params.pageSize,
  262. workid: $("#wids").val(),
  263. state: $("#state").val(), //=工单状态
  264. type: $("#type").val(), //=工单类型
  265. bigtype: $("#bigtype").val(), //=大类别
  266. smalltype: $("#smalltype").val(), //=小类别
  267. key: $("#key").val(), //=关键字
  268. tel: $("#tel").val(), //=客户电话
  269. name: $("#name").val(), //=客户名称
  270. usercode: usercodeID, //=坐席工号
  271. ddusercode: ddusercodeID,
  272. keyid: $("#keyid").val(), //=关键词id
  273. source: $("#source").val(), //=来源&
  274. starttime: $("#starttime").val(), //=开始时间
  275. endtime: $("#endtime").val(), //=结束时间
  276. deptid: $("#PID").val(),
  277. type: $("#type").val(),
  278. tab: 0, //待处理
  279. distribute: 0,
  280. sourcearea: $("#sourceAreas").val(), //区域
  281. jianhang: 3, // 营商环境
  282. token: $.cookie("token"),
  283. };
  284. return param;
  285. },
  286. onLoadSuccess: function (data) {
  287. //加载成功时执行
  288. // layer.msg("加载成功");
  289. //console.log(data);
  290. },
  291. onLoadError: function () {
  292. //加载失败时执行
  293. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  294. },
  295. });
  296. }
  297. //状态
  298. function States(val, row) {
  299. var html = "";
  300. switch (val + "") {
  301. case "0":
  302. html = "新工单";
  303. if (row.F_IsReturn == 1) {
  304. html = "新工单(回退)";
  305. }
  306. break;
  307. case "1":
  308. html = "待审核";
  309. break;
  310. case "2":
  311. html = '<span style="color:#FF0000;">待查收</span>';
  312. break;
  313. case "3":
  314. html = "退回审核中";
  315. break;
  316. case "4":
  317. html = "办理中";
  318. break;
  319. case "5":
  320. html = "延时审核";
  321. break;
  322. case "6":
  323. html = "待审核";
  324. break;
  325. case "7":
  326. html = "已回访";
  327. break;
  328. case "8":
  329. html = "重办中";
  330. break;
  331. case "9":
  332. html = "已结案";
  333. break;
  334. case "10":
  335. html = "待审核";
  336. break;
  337. case "11":
  338. html = "重办待交办";
  339. break;
  340. case "12":
  341. html = "待审核";
  342. break;
  343. case "13":
  344. html = "待督办";
  345. break;
  346. }
  347. return html;
  348. }
  349. //时限
  350. function OverTime(val, row) {
  351. if (val == 1) {
  352. return (
  353. '<div class="" style="cursor: pointer;">' +
  354. '<span class="Greens">' +
  355. row.GapTime +
  356. "</span>" +
  357. "</div>"
  358. );
  359. } else if (val == 2) {
  360. return (
  361. '<div class="" style="cursor: pointer;">' +
  362. '<span class="Yellows">' +
  363. row.GapTime +
  364. "</span>" +
  365. "</div>"
  366. );
  367. } else if (val == 3) {
  368. return (
  369. '<div class="" style="cursor: pointer;">' +
  370. '<span class="Reds">' +
  371. row.GapTime +
  372. "</span>" +
  373. "</div>"
  374. );
  375. }
  376. }
  377. //办理时限
  378. function BanTime(val) {
  379. if (val) {
  380. var time = val.substring(0, val.indexOf(" "));
  381. return (
  382. '<div class="" style="cursor: pointer;">' +
  383. "<span>" +
  384. time +
  385. "</span>" +
  386. "</div>"
  387. );
  388. }
  389. }
  390. //音频
  391. function setCode(val) {
  392. if (val) {
  393. return (
  394. '<div class="imgs" style="cursor: pointer;">' +
  395. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  396. val +
  397. '" />' +
  398. "</div>"
  399. );
  400. } else {
  401. return "";
  402. }
  403. }
  404. //编号
  405. function serialNumber(val, row, index) {
  406. return index + 1;
  407. }
  408. function GetCont(val) {
  409. if (val) {
  410. var str = "<div ";
  411. if (val.length > 10) {
  412. str = str + ' title="' + val + '" ';
  413. val = val.substr(0, 10) + "...";
  414. }
  415. return str + ">" + val + "</div>";
  416. } else {
  417. return "";
  418. }
  419. }
  420. //操作
  421. function Dispose(val, row) {
  422. var Rows = row.Buttons;
  423. var html = "";
  424. for (var i = 0; i < Rows.length; i++) {
  425. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  426. if (html1) {
  427. html1 = html1.replace("data", val);
  428. html1 = html1.replace("isProtect", row.F_IsProtect);
  429. html1 = html1.replace("row", row.F_MainDeptId);
  430. }
  431. html += html1;
  432. }
  433. return html;
  434. }
  435. //查看详情
  436. function ckxq(str) {
  437. layer.open({
  438. type: 2,
  439. // content: "../CommonHtml/WorkDatil.html?wid=" + str +
  440. // "&workOrderType=todo", //iframe的url,no代表不显示滚动条
  441. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  442. title: "工单详情",
  443. area: ["100%", "100%"], //宽高
  444. });
  445. }
  446. //编辑
  447. function bj(str) {
  448. layer.open({
  449. type: 2,
  450. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  451. title: "审核工单",
  452. area: ["96%", "80%"], //宽高
  453. });
  454. }
  455. //删除
  456. function move(str) {
  457. layer.confirm(
  458. "确定删除工单?", {
  459. btn: ["是", "否"], //按钮
  460. },
  461. function () {
  462. $.post(
  463. huayi.config.callcenter_url +
  464. "WorkOrder/DelWorkOrder", {
  465. ids: str,
  466. token: $.cookie("token"),
  467. },
  468. function (result) {
  469. result = JSON.parse(result);
  470. if (result.state.toLowerCase() == "success") {
  471. layer.msg("删除成功");
  472. load();
  473. }
  474. }
  475. );
  476. }
  477. );
  478. }
  479. //提交
  480. function tj(str) {
  481. layer.confirm(
  482. "确定要提交工单么?", {
  483. btn: ["确定", "取消"], //按钮
  484. },
  485. function () {
  486. //请求后台数据
  487. /*发送请求*/
  488. $.post(
  489. huayi.config.callcenter_url +
  490. "WorkOrder/SubmitWorkOrder", {
  491. ids: str,
  492. token: $.cookie("token"),
  493. },
  494. function (result) {
  495. result = JSON.parse(result);
  496. if (result.state.toLowerCase() == "success") {
  497. layer.msg("提交成功");
  498. load();
  499. }
  500. }
  501. );
  502. }
  503. );
  504. }
  505. //交办
  506. function jb(str) {
  507. layer.open({
  508. type: 2,
  509. content: "../CommonHtml/JiaoBan.html?wid=" + str, //iframe的url,no代表不显示滚动条
  510. title: "工单交办",
  511. area: ["87%", "80%"], //宽高
  512. });
  513. }
  514. //领导批示
  515. function lader(str) {
  516. layer.open({
  517. type: 2,
  518. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  519. title: "领导批示",
  520. area: ["60%", "80%"], //宽高
  521. });
  522. }
  523. //市长批示
  524. function city(str) {
  525. layer.open({
  526. type: 2,
  527. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  528. title: "领导批示",
  529. area: ["60%", "80%"], //宽高
  530. });
  531. }
  532. //办理
  533. function bl(str, isProtect) {
  534. layer.open({
  535. type: 2,
  536. content: "../CommonHtml/banli.html?wid=" +
  537. str +
  538. "&isProtect=" +
  539. isProtect, //iframe的url,no代表不显示滚动条
  540. title: "办理工单",
  541. area: ["60%", "80%"], //宽高
  542. });
  543. }
  544. //派单
  545. function pd(str) {
  546. layer.open({
  547. type: 2,
  548. content: "../CommonHtml/handle.html?wid=" + str, //iframe的url,no代表不显示滚动条
  549. title: "派单",
  550. area: ["87%", "80%"], //宽高
  551. });
  552. }
  553. //督办
  554. function Supervision(str) {
  555. layer.open({
  556. type: 2,
  557. content: "../CommonHtml/Supervision_.html?wid=" +
  558. str +
  559. "&type=1", //iframe的url,no代表不显示滚动条
  560. title: "督办",
  561. area: ["60%", "80%"], //宽高
  562. });
  563. }
  564. //督查
  565. function Supervision_(str) {
  566. layer.open({
  567. type: 2,
  568. content: "../CommonHtml/Supervision_.html?wid=" +
  569. str +
  570. "&type=2", //iframe的url,no代表不显示滚动条
  571. title: "监察",
  572. area: ["60%", "80%"], //宽高
  573. });
  574. }
  575. //强制结案
  576. function StrongLawsuit(str) {
  577. layer.open({
  578. type: 2,
  579. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  580. title: "强制结案",
  581. area: ["60%", "80%"], //宽高
  582. });
  583. }
  584. //回退BackDtail
  585. function BackDtail(str) {
  586. layer.open({
  587. type: 2,
  588. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  589. title: "工单回退",
  590. area: ["60%", "80%"], //宽高
  591. });
  592. }
  593. //查收
  594. function cs(str) {
  595. $.post(
  596. huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  597. workorderid: str,
  598. token: $.cookie("token"),
  599. },
  600. function (result) {
  601. result = JSON.parse(result);
  602. if (result.state.toLowerCase() == "success") {
  603. layer.msg("查收成功");
  604. load();
  605. }
  606. }
  607. );
  608. }
  609. //收回
  610. function sh(str) {
  611. layer.confirm(
  612. "确定要回收?", {
  613. btn: ["是", "否"], //按钮
  614. },
  615. function () {
  616. $.post(
  617. huayi.config.callcenter_url +
  618. "WorkOrder/TakeBackWorkOrder", {
  619. workorderid: str,
  620. token: $.cookie("token"),
  621. },
  622. function (result) {
  623. result = JSON.parse(result);
  624. if (result.state.toLowerCase() == "success") {
  625. layer.msg("回收");
  626. load();
  627. }
  628. }
  629. );
  630. }
  631. );
  632. }
  633. //撤回
  634. function withdraw(str) {
  635. layer.confirm(
  636. "确定要撤回吗?", {
  637. btn: ["是", "否"], //按钮
  638. },
  639. function () {
  640. $.post(
  641. huayi.config.callcenter_url +
  642. "WorkOrder/WithdrawWorkOrder", {
  643. workorderid: str,
  644. token: $.cookie("token"),
  645. },
  646. function (result) {
  647. result = JSON.parse(result);
  648. if (result.state.toLowerCase() == "success") {
  649. layer.msg("撤回成功");
  650. load();
  651. }
  652. }
  653. );
  654. }
  655. );
  656. }
  657. //退回申请
  658. function th(str) {
  659. layer.open({
  660. type: 2,
  661. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  662. title: "申请退回工单",
  663. area: ["60%", "80%"], //宽高
  664. });
  665. }
  666. //审核退回申请
  667. function shth(str) {
  668. layer.open({
  669. type: 2,
  670. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  671. title: "审核退回申请",
  672. area: ["60%", "80%"], //宽高
  673. });
  674. }
  675. //办理
  676. // function th(str) {
  677. // layer.open({
  678. // type: 2,
  679. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  680. // title: '办理工单',
  681. // area: ['35%', '30%'], //宽高
  682. // });
  683. // }
  684. //处理审核
  685. function auditdeal(str) {
  686. layer.open({
  687. type: 2,
  688. content: "../CommonHtml/processing_audit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  689. title: "处理审核",
  690. area: ["80%", "80%"], //宽高
  691. });
  692. }
  693. //转督办
  694. function zdb(str) {
  695. layer.confirm(
  696. "确定督办吗?", {
  697. btn: ["是", "否"], //按钮
  698. },
  699. function () {
  700. $.post(
  701. huayi.config.callcenter_url +
  702. "WorkOrder/RemindWorkOrder", {
  703. workorderid: str,
  704. type: 1,
  705. state: 0,
  706. token: $.cookie("token"),
  707. },
  708. function (result) {
  709. result = JSON.parse(result);
  710. if (result.state.toLowerCase() == "success") {
  711. layer.msg("操作成功");
  712. load();
  713. }
  714. }
  715. );
  716. }
  717. );
  718. }
  719. //申请延时
  720. function ys(str) {
  721. layer.open({
  722. type: 2,
  723. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  724. title: "申请延时",
  725. area: ["60%", "80%"], //宽高
  726. });
  727. }
  728. //审核申请延时
  729. function shys(str) {
  730. layer.open({
  731. type: 2,
  732. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  733. title: "审核延时申请",
  734. area: ["60%", "80%"], //宽高
  735. });
  736. }
  737. //诉求回访
  738. function hf(str) {
  739. layer.open({
  740. type: 2,
  741. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  742. title: "工单回访",
  743. area: ["60%", "80%"], //宽高
  744. });
  745. }
  746. //重办工单
  747. function cb(str) {
  748. layer.open({
  749. type: 2,
  750. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  751. title: "重办工单",
  752. area: ["60%", "80%"], //宽高
  753. });
  754. }
  755. //结案
  756. function Lawsuit(str) {
  757. layer.open({
  758. type: 2,
  759. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  760. title: "诉求单结案",
  761. area: ["60%", "80%"], //宽高
  762. });
  763. }
  764. //退回
  765. function returnRedo(str) {
  766. layer.open({
  767. type: 2,
  768. content: "../CommonHtml/returnRedo.html?wid=" + str, //iframe的url,no代表不显示滚动条
  769. title: "退回",
  770. area: ["60%", "80%"], //宽高
  771. });
  772. }
  773. $(".Appeal").click(function () {
  774. layer.open({
  775. type: 2,
  776. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  777. title: "新增诉求",
  778. area: ["85%", "80%"], //宽高
  779. });
  780. });
  781. //来源
  782. function LY(obj) {
  783. obj.empty();
  784. obj.append(
  785. '<option selected="selected" value="">请选择</option>'
  786. );
  787. $.getJSON(
  788. huayi.config.callcenter_url +
  789. "Dictionary/GetDicValueListById", {
  790. token: $.cookie("token"),
  791. id: 1,
  792. },
  793. function (data) {
  794. if (data.state.toLowerCase() == "success") {
  795. var content = data.data;
  796. $(content).each(function (i, n) {
  797. $(
  798. "<option value='" +
  799. n.F_ValueId +
  800. "'>" +
  801. n.F_Value +
  802. "</option>"
  803. ).appendTo(obj);
  804. });
  805. }
  806. }
  807. );
  808. }
  809. //类别
  810. function LB(obj) {
  811. obj.empty();
  812. obj.append(
  813. '<option selected="selected" value="">请选择</option>'
  814. );
  815. $.getJSON(
  816. huayi.config.callcenter_url +
  817. "Dictionary/GetDicValueListById", {
  818. token: $.cookie("token"),
  819. id: 2,
  820. },
  821. function (data) {
  822. if (data.state.toLowerCase() == "success") {
  823. var content = data.data;
  824. $(content).each(function (i, n) {
  825. $(
  826. "<option value='" +
  827. n.F_ValueId +
  828. "'>" +
  829. n.F_Value +
  830. "</option>"
  831. ).appendTo(obj);
  832. });
  833. }
  834. }
  835. );
  836. }
  837. // 主题
  838. function ZT(obj) {
  839. obj.empty();
  840. obj.append(
  841. '<option selected="selected" value="">请选择</option>'
  842. );
  843. $.getJSON(
  844. huayi.config.callcenter_url +
  845. "Dictionary/GetDicValueListById", {
  846. token: $.cookie("token"),
  847. id: 3,
  848. },
  849. function (data) {
  850. if (data.state.toLowerCase() == "success") {
  851. var content = data.data;
  852. $(content).each(function (i, n) {
  853. $(
  854. "<option value='" +
  855. n.F_ValueId +
  856. "'>" +
  857. n.F_Value +
  858. "</option>"
  859. ).appendTo(obj);
  860. });
  861. }
  862. }
  863. );
  864. }
  865. function tree() {
  866. $.get(
  867. huayi.config.callcenter_url + "Department/GetDeptList", {
  868. token: $.cookie("token"),
  869. // "pid": pid
  870. },
  871. function (result) {
  872. result = $.parseJSON(result);
  873. $.fn.zTree.init(
  874. $("#addTreeDemo"),
  875. setting1,
  876. result.data
  877. ); //实例化树形图
  878. }
  879. );
  880. }
  881. var setting1 = {
  882. data: {
  883. key: {
  884. name: "F_DeptName",
  885. },
  886. simpleData: {
  887. enable: true,
  888. idKey: "F_DeptId",
  889. pIdKey: "F_PartentId",
  890. rootPId: 0,
  891. },
  892. },
  893. callback: {
  894. onClick: zTreeOnClick,
  895. },
  896. };
  897. function zTreeOnClick(event, treeId, treeNode) {
  898. $(".inps").val(treeNode.F_DeptName);
  899. $("#PID").val(treeNode.F_DeptId);
  900. $("#Dpment").val(treeNode.F_DeptName);
  901. $(".Cleans").show();
  902. }
  903. $(".exportFile").click(function () {
  904. var usercode_ = $("#ZX").val(); //坐席
  905. if (usercode_ != null) {
  906. $(usercode_).each(function (i, n) {
  907. var obj1 = "";
  908. obj1 = n + ",";
  909. usercodeID += obj1;
  910. });
  911. } else {
  912. usercodeID = "";
  913. }
  914. // 调度员
  915. var ddusercodeID = "";
  916. var ddusercode_ = $("#yardman").val(); //坐席
  917. if (ddusercode_ != null) {
  918. $(ddusercode_).each(function (i, n) {
  919. var obj2 = "";
  920. obj2 = n + ",";
  921. ddusercodeID += obj2;
  922. });
  923. } else {
  924. ddusercodeID = "";
  925. }
  926. // var isproresult = 2 // 已办未果
  927. var key = $("#key").val() //=关键字
  928. var tel = $("#tel").val() //=客户电话
  929. var name = $("#name").val() //=客户名称
  930. var usercode = usercodeID //=坐席工号
  931. var ddusercode = ddusercodeID
  932. var source = $("#source").val() //=来源&
  933. var starttime = $("#starttime").val() //=开始时间
  934. var endtime = $("#endtime").val() //=结束时间
  935. var deptid = $("#PID").val()
  936. var type = $("#type").val() //=工单类型
  937. var dealtype = $("#dealtype").val()
  938. var sourcearea = $("#sourceAreas").val() //区域
  939. var workid = $("#wids").val()
  940. var state = "" //=工单状态
  941. var tab = 0
  942. var keyid = $("#keyid").val() //=关键词id
  943. var url = huayi.config.callcenter_url + "WorkOrder/GetDWDealList?token=" + $.cookie("token");
  944. url += "&workid=" + workid + "&state=" + state + "&tab=" + tab + "&type=" + type + "&key=" + key +
  945. "&tel=" + tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode +
  946. "&keyid=" + keyid + "&source=" + source + "&starttime=" + starttime + "&endtime=" + endtime +
  947. "&deptid=" + deptid + "&sourcearea=" + sourcearea + "&dealtype=" + dealtype + "&isdc=1";
  948. window.location.href = url;
  949. })
  950. </script>
  951. </body>
  952. </html>