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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>待签收退回</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="" class="nowPosition">待签收退回</a>
  22. </sapn>
  23. </div>
  24. <div class="dhRight">
  25. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  26. </div>
  27. </div>
  28. <div style="padding: 10px" class="tj_content clearFix">
  29. <div style="padding: 10px" class="tj_content clearFix">
  30. <div>
  31. <span>【搜索信息】</span>
  32. <div class="box_content">
  33. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  34. <tr>
  35. <th>工单来源:</th>
  36. <td>
  37. <select class="form-control" id="source">
  38. </select>
  39. </td>
  40. <th>来电号码:</th>
  41. <td>
  42. <input type="text" id="tel" class="form-control" />
  43. </td>
  44. <th>录入时间:</th>
  45. <td colspan="3">
  46. <input type="text" id="starttime" class="photo x-color laydate-icon"
  47. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  48. id="endtime" class="photo x-color laydate-icon" autocomplete="off"
  49. style="height: 35px;" />
  50. </td>
  51. </tr>
  52. <tr>
  53. <th>事项编号:</th>
  54. <td>
  55. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  56. </td>
  57. <th><span class="nameJustified">来电人:</span></th>
  58. <td>
  59. <input type="text" id="name" class="form-control" />
  60. </td>
  61. <!-- <th>工单状态:</th>
  62. <td>
  63. <select name="" id="state" class="select">
  64. <option value="" selected="selected">请选择</option>
  65. <option value="0">新工单</option>
  66. <option value="10">待审核</option>
  67. <option value="6">已办理</option>
  68. </select>
  69. </td> -->
  70. <th><span class="nameJustified">关键字:</span></th>
  71. <td>
  72. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  73. <botton class="btns Seach">搜索</botton>
  74. </td>
  75. </tr>
  76. <tr>
  77. <th>受话坐席:</th>
  78. <td>
  79. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  80. data-live-search="true">
  81. <option value="">请选择坐席</option>
  82. </select>
  83. </td>
  84. <th><span class="nameJustified">审核员:</span></th>
  85. <td>
  86. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  87. multiple data-live-search="true">
  88. <option value="">请选择调度员</option>
  89. </select>
  90. </td>
  91. <th>反映区域:</th>
  92. <td>
  93. <select name="" id="sourceAreas" class="form-control Min-width">
  94. </select>
  95. <botton class="btns exportFile">导出</botton>
  96. </td>
  97. </tr>
  98. <tr>
  99. <th>承办单位:</th>
  100. <td style="position: relative;">
  101. <div class="inpBox">
  102. <input type="text" class="inps" />
  103. <i class="Cleans fa fa-close"></i>
  104. <i class="xl xl_one"></i>
  105. <div class="addTree xlAdd">
  106. <ul id="addTreeDemo" class="ztree"></ul>
  107. </div>
  108. </div>
  109. <div class="selDpart1">
  110. <ul id="sponsor">
  111. </ul>
  112. </div>
  113. </td>
  114. <th>来电类型:</th>
  115. <td>
  116. <select class="form-control" id="type">
  117. </select>
  118. </td>
  119. <th></th>
  120. <td style="text-align: center;">
  121. </td>
  122. </tr>
  123. </table>
  124. </div>
  125. <div>
  126. <div style="width: 100%; padding: 10px">
  127. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  128. data-pagination="true">
  129. <thead>
  130. <tr>
  131. <!-- <th data-checkbox="true"></th> -->
  132. <th data-align="center" data-formatter="serialNumber">序号</th>
  133. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  134. 工单单号
  135. </th>
  136. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  137. 诉求标题
  138. </th>
  139. <th data-field="F_ComContent" data-formatter="GetCont" data-align="center">
  140. 来电内容
  141. </th>
  142. <!-- <th data-field="DeptName" data-align="center">
  143. 承办单位
  144. </th> -->
  145. <th data-field="UserName" data-align="center">
  146. 受理人
  147. </th>
  148. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  149. 办理状态
  150. </th>
  151. <!--<th
  152. data-field="FilePath"
  153. data-formatter="setCode"
  154. data-align="center"
  155. >
  156. 录音
  157. </th>-->
  158. <!-- <th data-field="OverState" data-formatter="OverTime" data-align="center">
  159. 时限
  160. </th> -->
  161. <!-- <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  162. 办理时限
  163. </th> -->
  164. <th data-field="TFDBACKTIME_BF" data-align="center">
  165. 应办结时限
  166. </th>
  167. <th data-field="SEND_CONTENT" data-align="center">
  168. 交办意见
  169. </th>
  170. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  171. 操作
  172. </th>
  173. </tr>
  174. </thead>
  175. <tbody class="list"></tbody>
  176. </table>
  177. </div>
  178. </div>
  179. </div>
  180. </div>
  181. <!--下载框-->
  182. <div class="t-shade lyxz">
  183. <div class="shade_k">
  184. <div class="shade_title">
  185. <span>录音播放与下载<srong class="cknum"></srong></span>
  186. <span class="setwin gbly"><a>x</a></span>
  187. </div>
  188. <div class="shade_content">
  189. <div class="Ly_box audiojs"></div>
  190. </div>
  191. </div>
  192. </div>
  193. <input type="hidden" id="PID" />
  194. <input type="hidden" id="Dpment" />
  195. </div>
  196. <script src="../js/layui/layui.js"></script>
  197. <script src="../js/bootstrap-select.js"></script>
  198. <script src="../css/laydate/laydate.js"></script>
  199. <script src="../My97DatePicker/WdatePicker.js"></script>
  200. <script src="../js/zTree/jquery.ztree.core.js"></script>
  201. <script src="../js/search/screen.js"></script>
  202. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  203. <script>
  204. var wid = helper.request.queryString("states");
  205. if (wid) {
  206. $("#state").val(wid);
  207. }
  208. $(document).ready(function () {
  209. load();
  210. laydate.skin("blue");
  211. laydate({
  212. elem: "#starttime",
  213. event: "focus",
  214. istime: true,
  215. format: 'YYYY-MM-DD hh:mm:ss'
  216. });
  217. laydate({
  218. elem: "#endtime",
  219. event: "focus",
  220. istime: true,
  221. format: 'YYYY-MM-DD hh:mm:ss'
  222. });
  223. });
  224. //关闭录音弹出
  225. $(".gbly").click(function () {
  226. $(".lyxz").removeClass("cx");
  227. $("audio")[0].pause();
  228. });
  229. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  230. $(".success").removeClass("success"); //去除之前选中的行的,选中样式
  231. $(ele).addClass("success"); //添加当前选中的 success样式用于区别
  232. });
  233. //获取查询信息
  234. function load() {
  235. //坐席
  236. var usercodeID = "";
  237. var usercode_ = $("#ZX").val(); //坐席
  238. if (usercode_ != null) {
  239. $(usercode_).each(function (i, n) {
  240. var obj1 = "";
  241. obj1 = n + ",";
  242. usercodeID += obj1;
  243. });
  244. } else {
  245. usercodeID = "";
  246. }
  247. // 调度员
  248. var ddusercodeID = "";
  249. var ddusercode_ = $("#yardman").val(); //坐席
  250. if (ddusercode_ != null) {
  251. $(ddusercode_).each(function (i, n) {
  252. var obj2 = "";
  253. obj2 = n + ",";
  254. ddusercodeID += obj2;
  255. });
  256. } else {
  257. ddusercodeID = "";
  258. }
  259. //先销毁表格
  260. $("#orderlist").bootstrapTable("destroy");
  261. //初始化表格,动态从服务器加载数据
  262. $("#orderlist").bootstrapTable({
  263. method: "get", //使用get请求到服务器获取数据
  264. url: huayi.config.callcenter_url + "WorkOrder/GetLDDealList", //获取数据的Servlet地址
  265. contentType: "application/x-www-form-urlencoded",
  266. striped: true, //表格显示条纹
  267. pagination: true, //启动分页
  268. pageSize: 10, //每页显示的记录数
  269. pageNumber: 1, //当前第几页
  270. pageList: [10, 20, 50, 100], //记录数可选列表
  271. search: false, //是否启用查询
  272. showColumns: false, //显示下拉框勾选要显示的列
  273. showRefresh: false, //显示刷新按钮
  274. sidePagination: "server", //表示服务端请求
  275. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  276. //设置为limit可以获取limit, offset, search, sort, order
  277. queryParamsType: "undefined",
  278. queryParams: function queryParams(params) {
  279. //设置查询参数
  280. var param = {
  281. page: params.pageNumber,
  282. pagesize: params.pageSize,
  283. workid: $("#wids").val(),
  284. state: $("#state").val(), //=工单状态
  285. type: $("#type").val(), //=工单类型
  286. bigtype: $("#bigtype").val(), //=大类别
  287. smalltype: $("#smalltype").val(), //=小类别
  288. key: $("#key").val(), //=关键字
  289. tel: $("#tel").val(), //=客户电话
  290. name: $("#name").val(), //=客户名称
  291. // usercode: "",
  292. usercode: usercodeID, //=坐席工号
  293. ddusercode: ddusercodeID,
  294. keyid: $("#keyid").val(), //=关键词id
  295. source: $("#source").val(), //=来源&
  296. starttime: $("#starttime").val(), //=开始时间
  297. endtime: $("#endtime").val(), //=结束时间
  298. deptid: $("#PID").val(),
  299. type: $("#type").val(),
  300. tab: 11, // 待审转办
  301. sourcearea: $("#sourceAreas").val(), //区域
  302. jianhang: 0,
  303. phoneType: 2, // 12345来电
  304. token: $.cookie("token"),
  305. };
  306. return param;
  307. },
  308. onLoadSuccess: function (data) {
  309. //加载成功时执行
  310. // layer.msg("加载成功");
  311. //console.log(data);
  312. },
  313. onLoadError: function () {
  314. //加载失败时执行
  315. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  316. },
  317. });
  318. }
  319. //状态
  320. function States(val, row) {
  321. var html = "";
  322. switch (val + "") {
  323. case "0":
  324. html = "新工单";
  325. if (row.F_IsReturn == 1) {
  326. html = "新工单(回退)";
  327. }
  328. break;
  329. case "1":
  330. html = "待交办";
  331. break;
  332. case "2":
  333. html = '<span style="color:#FF0000;">待查收</span>';
  334. break;
  335. break;
  336. case "3":
  337. html = "退回审核中";
  338. break;
  339. case "4":
  340. html = "办理中";
  341. break;
  342. case "5":
  343. html = "延时审核";
  344. break;
  345. case "6":
  346. html = "已办理";
  347. break;
  348. case "7":
  349. html = "已回访";
  350. break;
  351. case "8":
  352. html = "重办中";
  353. break;
  354. case "9":
  355. html = "已结案";
  356. break;
  357. case "11":
  358. html = "重办待交办";
  359. break;
  360. }
  361. return html;
  362. }
  363. //时限
  364. function OverTime(val, row) {
  365. if (val == 1) {
  366. return (
  367. '<div class="" style="cursor: pointer;">' +
  368. '<span class="Greens">' +
  369. row.GapTime +
  370. "</span>" +
  371. "</div>"
  372. );
  373. } else if (val == 2) {
  374. return (
  375. '<div class="" style="cursor: pointer;">' +
  376. '<span class="Yellows">' +
  377. row.GapTime +
  378. "</span>" +
  379. "</div>"
  380. );
  381. } else if (val == 3) {
  382. return (
  383. '<div class="" style="cursor: pointer;">' +
  384. '<span class="Reds">' +
  385. row.GapTime +
  386. "</span>" +
  387. "</div>"
  388. );
  389. }
  390. }
  391. //办理时限
  392. function BanTime(val) {
  393. if (val) {
  394. var time = val.substring(0, val.indexOf(" "));
  395. return (
  396. '<div class="" style="cursor: pointer;">' +
  397. "<span>" +
  398. time +
  399. "</span>" +
  400. "</div>"
  401. );
  402. }
  403. }
  404. //音频
  405. function setCode(val) {
  406. if (val) {
  407. return (
  408. '<div class="imgs" style="cursor: pointer;">' +
  409. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  410. val +
  411. '" />' +
  412. "</div>"
  413. );
  414. } else {
  415. return "";
  416. }
  417. }
  418. // 序号
  419. function serialNumber(val, row, index) {
  420. return index + 1;
  421. }
  422. function GetCont(val) {
  423. if (val) {
  424. var str = "<div ";
  425. if (val.length > 10) {
  426. str = str + ' title="' + val + '" ';
  427. val = val.substr(0, 10) + "...";
  428. }
  429. return str + ">" + val + "</div>";
  430. } else {
  431. return "";
  432. }
  433. }
  434. //操作
  435. function Dispose(val, row) {
  436. var Rows = row.Buttons;
  437. // alert(row.F_WorkOrderId);
  438. var WorkOrderId = row.F_WorkOrderId;
  439. var html = '';
  440. // if (row.F_WorkState == '1') { html += '<a class="xg" onclick="redeploy(' + WorkOrderId + ')">转派&nbsp</a>'; }
  441. for (var i = 0; i < Rows.length; i++) {
  442. if (Rows[i].key != 21) {
  443. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  444. if (html1) {
  445. html1 = html1.replace("data", val);
  446. }
  447. html += html1;
  448. }
  449. }
  450. // html += '<a class="xg" onclick="withdraw(\'' + row.F_WorkOrderId + '\')" title="撤回">撤回</a>'
  451. return html;
  452. }
  453. //转派
  454. function redeploy(WorkOrderId) {
  455. layer.open({
  456. type: 2,
  457. content: "../CommonHtml/zhuanpai.html?wid=" + WorkOrderId, //iframe的url,no代表不显示滚动条
  458. title: "转派",
  459. area: ["85%", "80%"], //宽高
  460. });
  461. }
  462. //查看详情
  463. function ckxq(str) {
  464. layer.open({
  465. type: 2,
  466. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  467. title: "工单详情",
  468. area: ["100%", "100%"], //宽高
  469. });
  470. }
  471. //编辑
  472. function bj(str) {
  473. layer.open({
  474. type: 2,
  475. content: "../CommonHtml/AddAppeal.html?wid=" + str +
  476. "&workType=jb"+"&isshMultimediaab=0", //iframe的url,no代表不显示滚动条
  477. title: "编辑工单",
  478. area: ["95%", "95%"], //宽高
  479. });
  480. }
  481. //删除
  482. function move(str) {
  483. layer.confirm(
  484. "确定删除工单?", {
  485. btn: ["是", "否"], //按钮
  486. },
  487. function () {
  488. $.post(
  489. huayi.config.callcenter_url +
  490. "WorkOrder/DelWorkOrder", {
  491. ids: str,
  492. token: $.cookie("token"),
  493. },
  494. function (result) {
  495. result = JSON.parse(result);
  496. if (result.state.toLowerCase() == "success") {
  497. layer.msg("删除成功");
  498. load();
  499. }
  500. }
  501. );
  502. }
  503. );
  504. }
  505. ////删除
  506. function withdraw(str) {
  507. layer.confirm(
  508. "确定撤回?", {
  509. btn: ["是", "否"], //按钮
  510. },
  511. function () {
  512. $.post(
  513. huayi.config.callcenter_url +
  514. "WorkOrder/WithdrawDWorkOrder", {
  515. workorderid: str,
  516. token: $.cookie("token"),
  517. },
  518. function (result) {
  519. result = JSON.parse(result);
  520. if (result.state.toLowerCase() == "success") {
  521. layer.msg("撤回成功");
  522. load();
  523. }
  524. }
  525. );
  526. }
  527. );
  528. }
  529. //提交
  530. function tj(str) {
  531. layer.confirm(
  532. "确定要提交工单么?", {
  533. btn: ["确定", "取消"], //按钮
  534. },
  535. function () {
  536. //请求后台数据
  537. /*发送请求*/
  538. $.post(
  539. huayi.config.callcenter_url +
  540. "Affairs/SubmitWorkOrder", {
  541. ids: str,
  542. token: $.cookie("token"),
  543. },
  544. function (result) {
  545. result = JSON.parse(result);
  546. if (result.state.toLowerCase() == "success") {
  547. layer.msg("提交成功");
  548. load();
  549. }
  550. }
  551. );
  552. }
  553. );
  554. }
  555. //交办
  556. function jb(str) {
  557. layer.open({
  558. type: 2,
  559. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  560. title: "工单交办",
  561. area: ["87%", "80%"], //宽高
  562. });
  563. }
  564. //领导批示
  565. function lader(str) {
  566. layer.open({
  567. type: 2,
  568. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  569. title: "领导批示",
  570. area: ["60%", "80%"], //宽高
  571. });
  572. }
  573. //市长批示
  574. function city(str) {
  575. layer.open({
  576. type: 2,
  577. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  578. title: "领导批示",
  579. area: ["60%", "80%"], //宽高
  580. });
  581. }
  582. //办理
  583. function bl(str) {
  584. layer.open({
  585. type: 2,
  586. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  587. title: "办理工单",
  588. area: ["60%", "80%"], //宽高
  589. });
  590. }
  591. //督办
  592. function Supervision(str) {
  593. layer.open({
  594. type: 2,
  595. content: "../CommonHtml/Supervision_.html?wid=" +
  596. str +
  597. "&type=1", //iframe的url,no代表不显示滚动条
  598. title: "督办",
  599. area: ["60%", "80%"], //宽高
  600. });
  601. }
  602. //督查
  603. function Supervision_(str) {
  604. layer.open({
  605. type: 2,
  606. content: "../CommonHtml/Supervision_.html?wid=" +
  607. str +
  608. "&type=2", //iframe的url,no代表不显示滚动条
  609. title: "监察",
  610. area: ["60%", "80%"], //宽高
  611. });
  612. }
  613. //强制结案
  614. function StrongLawsuit(str) {
  615. layer.open({
  616. type: 2,
  617. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  618. title: "强制结案",
  619. area: ["60%", "80%"], //宽高
  620. });
  621. }
  622. //回退BackDtail
  623. function BackDtail(str) {
  624. layer.open({
  625. type: 2,
  626. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  627. title: "工单回退",
  628. area: ["60%", "80%"], //宽高
  629. });
  630. }
  631. //查收
  632. function cs(str) {
  633. layer.confirm(
  634. "确定要查收?", {
  635. btn: ["是", "否"], //按钮
  636. },
  637. function () {
  638. $.post(
  639. huayi.config.callcenter_url +
  640. "WorkOrder/ReceiveWorkOrder", {
  641. workorderid: str,
  642. token: $.cookie("token"),
  643. },
  644. function (result) {
  645. result = JSON.parse(result);
  646. if (result.state.toLowerCase() == "success") {
  647. layer.msg("查收成功");
  648. load();
  649. }
  650. }
  651. );
  652. }
  653. );
  654. }
  655. //收回
  656. function sh(str) {
  657. layer.confirm(
  658. "确定要回收?", {
  659. btn: ["是", "否"], //按钮
  660. },
  661. function () {
  662. $.post(
  663. huayi.config.callcenter_url +
  664. "WorkOrder/TakeBackWorkOrder", {
  665. workorderid: str,
  666. token: $.cookie("token"),
  667. },
  668. function (result) {
  669. result = JSON.parse(result);
  670. if (result.state.toLowerCase() == "success") {
  671. layer.msg("回收");
  672. load();
  673. }
  674. }
  675. );
  676. }
  677. );
  678. }
  679. //强制回收
  680. function recycles() {
  681. layer.confirm("确定要强制退回吗?", {
  682. btn: ["是", "否"], //按钮
  683. });
  684. }
  685. //退回申请
  686. function th(str) {
  687. layer.open({
  688. type: 2,
  689. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  690. title: "申请退回工单",
  691. area: ["60%", "80%"], //宽高
  692. });
  693. }
  694. //审核退回申请
  695. function shth(str) {
  696. layer.open({
  697. type: 2,
  698. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  699. title: "审核退回申请",
  700. area: ["60%", "80%"], //宽高
  701. });
  702. }
  703. //办理
  704. // function th(str) {
  705. // layer.open({
  706. // type: 2,
  707. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  708. // title: '办理工单',
  709. // area: ['35%', '30%'], //宽高
  710. // });
  711. // }
  712. //申请延时
  713. function ys(str) {
  714. layer.open({
  715. type: 2,
  716. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  717. title: "申请延时",
  718. area: ["60%", "80%"], //宽高
  719. });
  720. }
  721. //审核申请延时
  722. function shys(str) {
  723. layer.open({
  724. type: 2,
  725. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  726. title: "审核延时申请",
  727. area: ["60%", "80%"], //宽高
  728. });
  729. }
  730. //诉求回访
  731. function hf(str) {
  732. layer.open({
  733. type: 2,
  734. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  735. title: "工单回访",
  736. area: ["60%", "80%"], //宽高
  737. });
  738. }
  739. //重办工单
  740. function cb(str) {
  741. layer.open({
  742. type: 2,
  743. content: "../CommonHtml/AddAppeal.html?wid=" + str +
  744. "&workType=cb", //iframe的url,no代表不显示滚动条
  745. title: "重办工单",
  746. area: ["95%", "95%"], //宽高
  747. });
  748. }
  749. //结案
  750. function Lawsuit(str) {
  751. layer.open({
  752. type: 2,
  753. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  754. title: "诉求单结案",
  755. area: ["60%", "80%"], //宽高
  756. });
  757. }
  758. //驳回重办
  759. function bhcb(str) {
  760. //回退BackDtail
  761. layer.open({
  762. type: 2,
  763. content: "../CommonHtml/rejectionCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  764. title: "驳回重办",
  765. area: ["60%", "80%"], //宽高
  766. });
  767. }
  768. //转督办
  769. function zdb(str, row) {
  770. layer.open({
  771. type: 2,
  772. content: "../CommonHtml/superTrunl.html?wid=" + str,
  773. title: "督办工单",
  774. area: ["60%", "80%"], //宽高
  775. });
  776. }
  777. $(".Appeal").click(function () {
  778. layer.open({
  779. type: 2,
  780. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  781. title: "新增诉求",
  782. area: ["85%", "80%"], //宽高
  783. });
  784. });
  785. //上传文件
  786. function upload() {
  787. if (document.getElementById("upFile").files.length > 0) {
  788. var formData = new FormData();
  789. formData.append(
  790. "upFile",
  791. document.getElementById("upFile").files[0]
  792. );
  793. formData.append("token", $.cookie("token"));
  794. $.ajax({
  795. url: huayi.config.callcenter_url +
  796. "/WorkOrder/UploadFile",
  797. type: "POST",
  798. data: formData,
  799. /**
  800. *必须false才会自动加上正确的Content-Type
  801. */
  802. contentType: false,
  803. /**
  804. * 必须false才会避开jQuery对 formdata 的默认处理
  805. * XMLHttpRequest会对 formdata 进行正确的处理
  806. */
  807. processData: false,
  808. success: function (result) {
  809. document.getElementById(
  810. "upFile"
  811. ).outerHTML = document.getElementById(
  812. "upFile"
  813. ).outerHTML;
  814. $("#upFile").change(function () {
  815. upload();
  816. });
  817. var r = $.parseJSON(result);
  818. if (r.state.toLowerCase() == "success") {
  819. $(".fjnr").text(r.data);
  820. $("#scfj").show();
  821. }
  822. },
  823. });
  824. } else {
  825. layer.confirm("请上传文件!", {
  826. btn: ["确定"],
  827. });
  828. }
  829. }
  830. //来源
  831. function LY(obj) {
  832. obj.empty();
  833. obj.append(
  834. '<option selected="selected" value="">请选择</option>'
  835. );
  836. $.getJSON(
  837. huayi.config.callcenter_url +
  838. "Dictionary/GetDicValueListById", {
  839. token: $.cookie("token"),
  840. id: 1,
  841. },
  842. function (data) {
  843. if (data.state.toLowerCase() == "success") {
  844. var content = data.data;
  845. $(content).each(function (i, n) {
  846. $(
  847. "<option value='" +
  848. n.F_ValueId +
  849. "'>" +
  850. n.F_Value +
  851. "</option>"
  852. ).appendTo(obj);
  853. });
  854. }
  855. }
  856. );
  857. }
  858. //类别
  859. function LB(obj) {
  860. obj.empty();
  861. obj.append(
  862. '<option selected="selected" value="">请选择</option>'
  863. );
  864. $.getJSON(
  865. huayi.config.callcenter_url +
  866. "Dictionary/GetDicValueListById", {
  867. token: $.cookie("token"),
  868. id: 2,
  869. },
  870. function (data) {
  871. if (data.state.toLowerCase() == "success") {
  872. var content = data.data;
  873. $(content).each(function (i, n) {
  874. $(
  875. "<option value='" +
  876. n.F_ValueId +
  877. "'>" +
  878. n.F_Value +
  879. "</option>"
  880. ).appendTo(obj);
  881. });
  882. }
  883. }
  884. );
  885. }
  886. // 主题
  887. function ZT(obj) {
  888. obj.empty();
  889. obj.append(
  890. '<option selected="selected" value="">请选择</option>'
  891. );
  892. $.getJSON(
  893. huayi.config.callcenter_url +
  894. "Dictionary/GetDicValueListById", {
  895. token: $.cookie("token"),
  896. id: 3,
  897. },
  898. function (data) {
  899. if (data.state.toLowerCase() == "success") {
  900. var content = data.data;
  901. $(content).each(function (i, n) {
  902. $(
  903. "<option value='" +
  904. n.F_ValueId +
  905. "'>" +
  906. n.F_Value +
  907. "</option>"
  908. ).appendTo(obj);
  909. });
  910. }
  911. }
  912. );
  913. }
  914. function tree() {
  915. $.get(
  916. huayi.config.callcenter_url + "Department/GetDeptList", {
  917. token: $.cookie("token"),
  918. // "pid": pid
  919. },
  920. function (result) {
  921. result = $.parseJSON(result);
  922. $.fn.zTree.init(
  923. $("#addTreeDemo"),
  924. setting1,
  925. result.data
  926. ); //实例化树形图
  927. }
  928. );
  929. }
  930. var setting1 = {
  931. data: {
  932. key: {
  933. name: "F_DeptName",
  934. },
  935. simpleData: {
  936. enable: true,
  937. idKey: "F_DeptId",
  938. pIdKey: "F_PartentId",
  939. rootPId: 0,
  940. },
  941. },
  942. callback: {
  943. onClick: zTreeOnClick,
  944. },
  945. };
  946. function zTreeOnClick(event, treeId, treeNode) {
  947. if (treeNode.level >= 1) {
  948. $(".inps").val(treeNode.F_DeptName);
  949. $("#PID").val(treeNode.F_DeptId);
  950. $("#Dpment").val(treeNode.F_DeptName);
  951. $(".Cleans").show();
  952. }
  953. }
  954. $(".exportFile").click(function () {
  955. var usercode_ = $("#ZX").val(); //坐席
  956. if (usercode_ != null) {
  957. $(usercode_).each(function (i, n) {
  958. var obj1 = "";
  959. obj1 = n + ",";
  960. usercodeID += obj1;
  961. });
  962. } else {
  963. usercodeID = "";
  964. }
  965. // 调度员
  966. var ddusercodeID = "";
  967. var ddusercode_ = $("#yardman").val(); //坐席
  968. if (ddusercode_ != null) {
  969. $(ddusercode_).each(function (i, n) {
  970. var obj2 = "";
  971. obj2 = n + ",";
  972. ddusercodeID += obj2;
  973. });
  974. } else {
  975. ddusercodeID = "";
  976. }
  977. var workid = $("#wids").val()
  978. var key = $("#key").val() //=关键字
  979. var tel = $("#tel").val() //=客户电话
  980. var name = $("#name").val() //=客户名称
  981. var usercode = usercodeID //=坐席工号
  982. var ddusercode = ddusercodeID
  983. var source = $("#source").val() //=来源&
  984. var starttime = $("#starttime").val() //=开始时间
  985. var endtime = $("#endtime").val() //=结束时间
  986. var deptid = $("#PID").val()
  987. var type = $("#type").val() //=工单类型
  988. var bigtype = $("#bigtype").val()
  989. var smalltype = $("#smalltype").val() //=小类别
  990. var sourcearea = $("#sourceAreas").val() //区域
  991. var state = $("#state").val() == undefined ? "" : $("#state").val() //=工单状态
  992. var tab = 11;
  993. var keyid = $("#keyid").val() //=关键词id
  994. var url = huayi.config.callcenter_url + "WorkOrder/GetLDDealList?token=" + $.cookie("token");
  995. url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" +
  996. key +
  997. "&tel=" +
  998. tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
  999. source +
  1000. "&starttime=" + starttime + "&endtime=" + endtime + "&deptid=" + deptid + "&sourcearea=" +
  1001. sourcearea +
  1002. "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&keyid=" + keyid + "&isdc=1";
  1003. window.location.href = url;
  1004. })
  1005. </script>
  1006. </body>
  1007. </html>