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LeaderYJA.html 37KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>已结案列表</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../css/bootstrap-select.css">
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="javaScript:;">工单处理</a>&gt;
  22. <a href="" class="nowPosition">已办结</a>
  23. </sapn>
  24. </div>
  25. <div class="dhRight">
  26. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  27. </div>
  28. </div>
  29. <div style="padding: 10px;" class="tj_content clearFix">
  30. <div style="padding: 10px;" class="tj_content clearFix">
  31. <div>
  32. <span>【搜索信息】</span>
  33. <div class="box_content">
  34. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  35. <tr>
  36. <th>工单来源:</th>
  37. <td>
  38. <select class="form-control" id="source">
  39. </select>
  40. </td>
  41. <th>来电号码:</th>
  42. <td>
  43. <input type="text" id="tel" class="form-control" />
  44. </td>
  45. <th>录入时间:</th>
  46. <td colspan="3">
  47. <input type="text" id="wjstarttime" class="photo x-color laydate-icon"
  48. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  49. id="wjendtime" class="photo x-color laydate-icon" autocomplete="off"
  50. style="height: 35px;" />
  51. </td>
  52. </tr>
  53. <tr>
  54. <th>事项编号:</th>
  55. <td>
  56. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  57. </td>
  58. <th><span class="nameJustified">来电人:</span></th>
  59. <td>
  60. <input type="text" id="name" class="form-control" />
  61. </td>
  62. <!-- <th>工单状态:</th>
  63. <td>
  64. <select name="" id="state" class="select">
  65. <option value="" selected="selected">请选择</option>
  66. <option value="0">新工单</option>
  67. <option value="10">待审核</option>
  68. <option value="6">已办理</option>
  69. </select>
  70. </td> -->
  71. <th><span class="nameJustified">关键字:</span></th>
  72. <td>
  73. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  74. <botton class="btns Seach">搜索</botton>
  75. </td>
  76. </tr>
  77. <tr>
  78. <th>受话坐席:</th>
  79. <td>
  80. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  81. data-live-search="true">
  82. <option value="">请选择坐席</option>
  83. </select>
  84. </td>
  85. <th><span class="nameJustified">审核员:</span></th>
  86. <td>
  87. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  88. multiple data-live-search="true">
  89. <option value="">请选择调度员</option>
  90. </select>
  91. </td>
  92. <th>反映区域:</th>
  93. <td>
  94. <select name="" id="sourceAreas" class="form-control Min-width">
  95. </select>
  96. <botton class="btns exportFile">导出</botton>
  97. </td>
  98. </tr>
  99. <tr>
  100. <th>承办单位:</th>
  101. <td style="position: relative;">
  102. <div class="inpBox">
  103. <input type="text" class="inps" />
  104. <i class="Cleans fa fa-close"></i>
  105. <i class="xl xl_one"></i>
  106. <div class="addTree xlAdd">
  107. <ul id="addTreeDemo" class="ztree"></ul>
  108. </div>
  109. </div>
  110. <div class="selDpart1">
  111. <ul id="sponsor">
  112. </ul>
  113. </div>
  114. </td>
  115. <th>来电类型:</th>
  116. <td>
  117. <select class="form-control" id="type">
  118. </select>
  119. </td>
  120. <th>是否公开:</th>
  121. <td>
  122. <select class="form-control Min-width" id="isopen">
  123. <option value="">请选择</option>
  124. <option value="0">否</option>
  125. <option value="1">是</option>
  126. </select>
  127. </td>
  128. </tr>
  129. </table>
  130. </div>
  131. </div>
  132. <div>
  133. <div style="width: 100%;padding: 10px;">
  134. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  135. data-pagination="true">
  136. <thead>
  137. <tr>
  138. <!-- <th data-checkbox="true"></th> -->
  139. <th data-formatter="serialNumber" data-align="center">
  140. 序号
  141. </th>
  142. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">工单单号</th>
  143. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
  144. <th data-field="DeptName" data-align="center">承办单位</th>
  145. <!-- <th data-field="OtherDeptName" data-align="center">协办单位</th> -->
  146. <th data-field="UserName" data-align="center">受理人</th>
  147. <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
  148. <!--<th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>-->
  149. <th data-field="OverState" data-formatter="OverTime" data-align="center">时限</th>
  150. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">办理时限</th>
  151. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
  152. </tr>
  153. </thead>
  154. <tbody class="list"></tbody>
  155. </table>
  156. </div>
  157. </div>
  158. </div>
  159. </div>
  160. <!--下载框-->
  161. <div class="t-shade lyxz">
  162. <div class="shade_k">
  163. <div class="shade_title">
  164. <span>录音播放与下载<srong class="cknum"></srong></span>
  165. <span class="setwin gbly"><a>x</a></span>
  166. </div>
  167. <div class="shade_content">
  168. <div class="Ly_box audiojs">
  169. </div>
  170. </div>
  171. </div>
  172. </div>
  173. <input type="hidden" id="PID" />
  174. <input type="hidden" id="Dpment" />
  175. </div>
  176. <script src="../js/layui/layui.js"></script>
  177. <script src="../js/bootstrap-select.js"></script>
  178. <script src="../css/laydate/laydate.js"></script>
  179. <script src="../My97DatePicker/WdatePicker.js"></script>
  180. <script src="../js/zTree/jquery.ztree.core.js"></script>
  181. <script src="../js/search/screen.js"></script>
  182. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  183. <script>
  184. var wid = helper.request.queryString("states");
  185. if (wid) {
  186. $("#state").val(wid);
  187. }
  188. $(document).ready(function () {
  189. load();
  190. laydate.skin('blue');
  191. laydate({
  192. elem: '#wjstarttime',
  193. event: 'focus',
  194. istime: true,
  195. format: 'YYYY-MM-DD hh:mm:ss'
  196. });
  197. laydate({
  198. elem: '#wjendtime',
  199. event: 'focus',
  200. istime: true,
  201. format: 'YYYY-MM-DD hh:mm:ss'
  202. });
  203. });
  204. //关闭录音弹出
  205. $(".gbly").click(function () {
  206. $(".lyxz").removeClass("cx");
  207. $('audio')[0].pause();
  208. });
  209. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  210. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  211. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  212. });
  213. //获取查询信息
  214. function load() {
  215. //坐席
  216. var usercodeID = "";
  217. var usercode_ = $("#ZX").val(); //坐席
  218. if (usercode_ != null) {
  219. $(usercode_).each(function (i, n) {
  220. var obj1 = '';
  221. obj1 = n + ",";
  222. usercodeID += obj1;
  223. })
  224. } else {
  225. usercodeID = ""
  226. }
  227. // 调度员
  228. var ddusercodeID = "";
  229. var ddusercode_ = $("#yardman").val(); //坐席
  230. if (ddusercode_ != null) {
  231. $(ddusercode_).each(function (i, n) {
  232. var obj2 = '';
  233. obj2 = n + ",";
  234. ddusercodeID += obj2;
  235. })
  236. } else {
  237. ddusercodeID = ""
  238. }
  239. //先销毁表格
  240. $('#orderlist').bootstrapTable('destroy');
  241. //初始化表格,动态从服务器加载数据
  242. $("#orderlist").bootstrapTable({
  243. method: "get", //使用get请求到服务器获取数据
  244. url: huayi.config.callcenter_url + "WorkOrder/GetLDDealList", //获取数据的Servlet地址
  245. contentType: "application/x-www-form-urlencoded",
  246. striped: true, //表格显示条纹
  247. pagination: true, //启动分页
  248. pageSize: 10, //每页显示的记录数
  249. pageNumber: 1, //当前第几页
  250. pageList: [10, 20, 50, 100], //记录数可选列表
  251. search: false, //是否启用查询
  252. showColumns: false, //显示下拉框勾选要显示的列
  253. showRefresh: false, //显示刷新按钮
  254. sidePagination: "server", //表示服务端请求
  255. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  256. //设置为limit可以获取limit, offset, search, sort, order
  257. queryParamsType: "undefined",
  258. queryParams: function queryParams(params) { //设置查询参数
  259. var param = {
  260. page: params.pageNumber,
  261. pagesize: params.pageSize,
  262. workid: $("#wids").val(),
  263. state: $("#state").val(), //=工单状态
  264. type: $("#type").val(), //=工单类型
  265. bigtype: $("#bigtype").val(), //=大类别
  266. smalltype: $("#smalltype").val(), //=小类别
  267. key: $("#key").val(), //=关键字
  268. tel: $("#tel").val(), //=客户电话
  269. name: $("#name").val(), //=客户名称
  270. usercode: usercodeID, //=坐席工号
  271. ddusercode: ddusercodeID,
  272. keyid: $("#keyid").val(), //=关键词id
  273. source: $("#source").val(), //=来源&
  274. //starttime: $("#starttime").val(), //=开始时间
  275. //endtime: $("#endtime").val(), //=结束时间
  276. wjstarttime: $("#wjstarttime").val(), //=开始时间
  277. wjendtime: $("#wjendtime").val(), //=结束时间
  278. deptid: $("#PID").val(),
  279. type: $("#type").val(),
  280. tab: 5, //待处理
  281. sourcearea: $('#sourceAreas').val(), //区域
  282. isopen: $("#isopen").val(),
  283. jianhang: 0,
  284. phoneType: 2, // 12345来电
  285. token: $.cookie("token")
  286. };
  287. return param;
  288. },
  289. onLoadSuccess: function (data) { //加载成功时执行
  290. // layer.msg("加载成功");
  291. //console.log(data);
  292. },
  293. onLoadError: function () { //加载失败时执行
  294. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  295. }
  296. });
  297. }
  298. //状态
  299. function States(val, row) {
  300. var html = '';
  301. switch (val + '') {
  302. case '0':
  303. html = '新工单';
  304. if (row.F_IsReturn == 1) {
  305. html = '新工单(回退)';
  306. }
  307. break;
  308. case '1':
  309. html = '待交办';
  310. break;
  311. case '2':
  312. html = '待查收';
  313. break;
  314. case '3':
  315. html = '退回审核中';
  316. break;
  317. case '4':
  318. html = '办理中';
  319. break;
  320. case '5':
  321. html = '延时审核';
  322. break;
  323. case '6':
  324. html = '已办理';
  325. break;
  326. case '7':
  327. html = '已回访';
  328. break;
  329. case '8':
  330. html = '重办中';
  331. break;
  332. case '9':
  333. html = '已结案';
  334. break;
  335. case '10':
  336. html = '待审核';
  337. break;
  338. case '11':
  339. html = '重办待交办';
  340. break;
  341. // case '12':
  342. // html = '待审核';
  343. // break;
  344. case '13':
  345. html = '重办驳回';
  346. break;
  347. }
  348. return html;
  349. }
  350. //时限
  351. function OverTime(val, row) {
  352. if (val == 1) {
  353. return '<div class="" style="cursor: pointer;">' +
  354. '<span class="Greens">' + row.GapTime + '</span>' +
  355. '</div>';
  356. } else if (val == 2) {
  357. return '<div class="" style="cursor: pointer;">' +
  358. '<span class="Yellows">' + row.GapTime + '</span>' +
  359. '</div>';
  360. } else if (val == 3) {
  361. return '<div class="" style="cursor: pointer;">' +
  362. '<span class="Reds">' + row.GapTime + '</span>' +
  363. '</div>';
  364. }
  365. }
  366. //办理时限
  367. function BanTime(val) {
  368. if (val) {
  369. var time = val.substring(0, val.indexOf(' '));
  370. return '<div class="" style="cursor: pointer;">' +
  371. '<span>' + time + '</span>' +
  372. '</div>';
  373. }
  374. }
  375. //音频
  376. function setCode(val) {
  377. if (val) {
  378. return '<div class="imgs" style="cursor: pointer;">' +
  379. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' + val + '" />' +
  380. '</div>';
  381. } else {
  382. return '';
  383. }
  384. }
  385. //编号
  386. function serialNumber(val, row, index) {
  387. return index + 1;
  388. }
  389. function GetCont(val) {
  390. if (val) {
  391. var str = '<div '
  392. if (val.length > 10) {
  393. str = str + ' title="' + val + '" ';
  394. val = val.substr(0, 10) + "...";
  395. }
  396. return str + '>' + val + '</div>';
  397. } else {
  398. return '';
  399. }
  400. }
  401. //操作
  402. function Dispose(val, row) {
  403. var Rows = row.Buttons;
  404. var html = '';
  405. for (var i = 0; i < Rows.length; i++) {
  406. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  407. if (html1) {
  408. html1 = html1.replace("data", val);
  409. }
  410. html += html1;
  411. }
  412. // html += '<a class="xg" onclick="unsuccessful(\'' + row.F_WorkOrderId + '\')">已办未果&nbsp</a>';
  413. return html;
  414. }
  415. //查看详情
  416. function ckxq(str) {
  417. layer.open({
  418. type: 2,
  419. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  420. title: '工单详情',
  421. area: ['100%', '100%'], //宽高
  422. });
  423. }
  424. //编辑
  425. function bj(str) {
  426. layer.open({
  427. type: 2,
  428. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  429. title: '编辑工单',
  430. area: ['96%', '85%'], //宽高
  431. });
  432. }
  433. //删除
  434. function move(str) {
  435. layer.confirm('确定删除工单?', {
  436. btn: ['是', '否'] //按钮
  437. }, function () {
  438. $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
  439. ids: str,
  440. token: $.cookie("token")
  441. }, function (result) {
  442. result = JSON.parse(result);
  443. if (result.state.toLowerCase() == "success") {
  444. layer.msg("删除成功");
  445. load();
  446. }
  447. })
  448. });
  449. }
  450. //提交
  451. function tj(str) {
  452. layer.confirm('确定要提交工单么?', {
  453. btn: ['确定', '取消'] //按钮
  454. }, function () {
  455. //请求后台数据
  456. /*发送请求*/
  457. $.post(huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
  458. ids: str,
  459. token: $.cookie("token")
  460. }, function (result) {
  461. result = JSON.parse(result);
  462. if (result.state.toLowerCase() == "success") {
  463. layer.msg("提交成功");
  464. load();
  465. }
  466. })
  467. });
  468. }
  469. //交办
  470. function jb(str) {
  471. layer.open({
  472. type: 2,
  473. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  474. title: '工单交办',
  475. area: ['87%', '80%'], //宽高
  476. });
  477. }
  478. //领导批示
  479. function lader(str) {
  480. layer.open({
  481. type: 2,
  482. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  483. title: '领导批示',
  484. area: ['60%', '80%'], //宽高
  485. });
  486. }
  487. //市长批示
  488. function city(str) {
  489. layer.open({
  490. type: 2,
  491. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  492. title: '领导批示',
  493. area: ['60%', '80%'], //宽高
  494. });
  495. }
  496. //办理
  497. function bl(str) {
  498. layer.open({
  499. type: 2,
  500. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  501. title: '办理工单',
  502. area: ['60%', '80%'], //宽高
  503. });
  504. }
  505. //督办
  506. function Supervision(str) {
  507. layer.open({
  508. type: 2,
  509. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1', //iframe的url,no代表不显示滚动条
  510. title: '督办',
  511. area: ['60%', '80%'], //宽高
  512. });
  513. }
  514. //督查
  515. function Supervision_(str) {
  516. layer.open({
  517. type: 2,
  518. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url,no代表不显示滚动条
  519. title: '监察',
  520. area: ['60%', '80%'], //宽高
  521. });
  522. }
  523. //强制结案
  524. function StrongLawsuit(str) {
  525. layer.open({
  526. type: 2,
  527. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  528. title: '强制结案',
  529. area: ['60%', '80%'], //宽高
  530. });
  531. }
  532. //回退BackDtail
  533. function BackDtail(str) {
  534. layer.open({
  535. type: 2,
  536. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  537. title: '工单回退',
  538. area: ['60%', '80%'], //宽高
  539. });
  540. }
  541. //查收
  542. function cs(str) {
  543. layer.confirm('确定要查收?', {
  544. btn: ['是', '否'] //按钮
  545. }, function () {
  546. $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  547. workorderid: str,
  548. token: $.cookie("token")
  549. }, function (result) {
  550. result = JSON.parse(result);
  551. if (result.state.toLowerCase() == "success") {
  552. layer.msg("查收成功");
  553. load();
  554. }
  555. })
  556. });
  557. }
  558. //收回
  559. function sh(str) {
  560. layer.confirm('确定要回收?', {
  561. btn: ['是', '否'] //按钮
  562. }, function () {
  563. $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
  564. workorderid: str,
  565. token: $.cookie("token")
  566. }, function (result) {
  567. result = JSON.parse(result);
  568. if (result.state.toLowerCase() == "success") {
  569. layer.msg("回收");
  570. load();
  571. }
  572. })
  573. });
  574. }
  575. //强制回收
  576. function recycles() {
  577. layer.confirm('确定要强制退回吗?', {
  578. btn: ['是', '否'] //按钮
  579. });
  580. }
  581. //退回申请
  582. function th(str) {
  583. layer.open({
  584. type: 2,
  585. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  586. title: '申请退回工单',
  587. area: ['60%', '80%'], //宽高
  588. });
  589. }
  590. //审核退回申请
  591. function shth(str) {
  592. layer.open({
  593. type: 2,
  594. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  595. title: '审核退回申请',
  596. area: ['60%', '80%'], //宽高
  597. });
  598. }
  599. //办理
  600. // function th(str) {
  601. // layer.open({
  602. // type: 2,
  603. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  604. // title: '办理工单',
  605. // area: ['35%', '30%'], //宽高
  606. // });
  607. // }
  608. //申请延时
  609. function ys(str) {
  610. layer.open({
  611. type: 2,
  612. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  613. title: '申请延时',
  614. area: ['60%', '80%'], //宽高
  615. });
  616. }
  617. //审核申请延时
  618. function shys(str) {
  619. layer.open({
  620. type: 2,
  621. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  622. title: '审核延时申请',
  623. area: ['60%', '80%'], //宽高
  624. });
  625. }
  626. //诉求回访
  627. function hf(str) {
  628. layer.open({
  629. type: 2,
  630. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  631. title: '工单回访',
  632. area: ['60%', '80%'], //宽高
  633. });
  634. }
  635. //重办工单
  636. function cb(str) {
  637. layer.open({
  638. type: 2,
  639. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  640. title: '重办工单',
  641. area: ['60%', '80%'], //宽高
  642. });
  643. }
  644. //结案
  645. function Lawsuit(str) {
  646. layer.open({
  647. type: 2,
  648. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  649. title: '诉求单结案',
  650. area: ['60%', '80%'], //宽高
  651. });
  652. }
  653. //提交重办
  654. function tjcb(str) {
  655. layer.open({
  656. type: 2,
  657. content: "../CommonHtml/reasonCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  658. title: "提交重办",
  659. area: ["50%", "40%"], //宽高
  660. });
  661. // layer.confirm('确认提交重办吗?', {
  662. // btn: ['是', '否'] //按钮
  663. // }, function () {
  664. // $.post(huayi.config.callcenter_url + 'WorkOrder/SubReloadWorkOrder', {
  665. // ids: str,
  666. // "token": $.cookie("token")
  667. // }, function(result) {
  668. // result = JSON.parse(result);
  669. // if(result.state.toLowerCase() == "success") {
  670. // layer.msg("操作成功");
  671. // //load();
  672. // $("#orderlist").bootstrapTable('refresh');
  673. // }
  674. // })
  675. // });
  676. }
  677. //退回
  678. function returnAuditor(str) {
  679. layer.open({
  680. type: 2,
  681. content: "../CommonHtml/returnAuditor.html?wid=" + str, //iframe的url,no代表不显示滚动条
  682. title: "退回",
  683. area: ["50%", "40%"], //宽高
  684. });
  685. }
  686. //修改
  687. function editProcessingResult(str) {
  688. layer.open({
  689. type: 2,
  690. content: "../CommonHtml/editProcessingResult.html?wid=" + str, //iframe的url,no代表不显示滚动条
  691. title: "修改",
  692. area: ["50%", "50%"], //宽高
  693. });
  694. }
  695. // 已办未果
  696. function unsuccessful(str) {
  697. layer.confirm('确认已办未果吗?', {
  698. btn: ['是', '否'] //按钮
  699. }, function () {
  700. $.post(huayi.config.callcenter_url + 'WorkOrder/Transfer', {
  701. workorderid: str,
  702. "token": $.cookie("token")
  703. }, function (result) {
  704. result = JSON.parse(result);
  705. if (result.state.toLowerCase() == "success") {
  706. layer.msg("操作成功");
  707. $("#orderlist").bootstrapTable('refresh');
  708. }
  709. })
  710. });
  711. }
  712. $('.Appeal').click(function () {
  713. layer.open({
  714. type: 2,
  715. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  716. title: '新增诉求',
  717. area: ['85%', '80%'], //宽高
  718. });
  719. })
  720. //上传文件
  721. function upload() {
  722. if (document.getElementById("upFile").files.length > 0) {
  723. var formData = new FormData();
  724. formData.append("upFile", document.getElementById("upFile").files[0]);
  725. formData.append("token", $.cookie("token"));
  726. $.ajax({
  727. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  728. type: "POST",
  729. data: formData,
  730. /**
  731. *必须false才会自动加上正确的Content-Type
  732. */
  733. contentType: false,
  734. /**
  735. * 必须false才会避开jQuery对 formdata 的默认处理
  736. * XMLHttpRequest会对 formdata 进行正确的处理
  737. */
  738. processData: false,
  739. success: function (result) {
  740. document.getElementById("upFile").outerHTML = document.getElementById("upFile")
  741. .outerHTML;
  742. $("#upFile").change(function () {
  743. upload();
  744. });
  745. var r = $.parseJSON(result);
  746. if (r.state.toLowerCase() == "success") {
  747. $(".fjnr").text(r.data);
  748. $("#scfj").show();
  749. }
  750. }
  751. });
  752. } else {
  753. layer.confirm('请上传文件!', {
  754. btn: ['确定']
  755. });
  756. }
  757. }
  758. //来源
  759. function LY(obj) {
  760. obj.empty();
  761. obj.append('<option selected="selected" value="">请选择</option>');
  762. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  763. "token": $.cookie("token"),
  764. id: 1
  765. }, function (data) {
  766. if (data.state.toLowerCase() == "success") {
  767. var content = data.data;
  768. $(content).each(function (i, n) {
  769. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  770. obj);
  771. })
  772. }
  773. })
  774. }
  775. //类别
  776. function LB(obj) {
  777. obj.empty();
  778. obj.append('<option selected="selected" value="">请选择</option>');
  779. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  780. "token": $.cookie("token"),
  781. id: 2
  782. }, function (data) {
  783. if (data.state.toLowerCase() == "success") {
  784. var content = data.data;
  785. $(content).each(function (i, n) {
  786. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  787. obj);
  788. })
  789. }
  790. })
  791. }
  792. // 主题
  793. function ZT(obj) {
  794. obj.empty();
  795. obj.append('<option selected="selected" value="">请选择</option>');
  796. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  797. "token": $.cookie("token"),
  798. id: 3
  799. }, function (data) {
  800. if (data.state.toLowerCase() == "success") {
  801. var content = data.data;
  802. $(content).each(function (i, n) {
  803. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  804. obj);
  805. })
  806. }
  807. })
  808. }
  809. function tree() {
  810. $.get(huayi.config.callcenter_url + 'Department/GetDeptList', {
  811. "token": $.cookie("token"),
  812. // "pid": pid
  813. }, function (result) {
  814. result = $.parseJSON(result);
  815. $.fn.zTree.init($("#addTreeDemo"), setting1, result.data); //实例化树形图
  816. });
  817. }
  818. var setting1 = {
  819. data: {
  820. key: {
  821. name: "F_DeptName"
  822. },
  823. simpleData: {
  824. enable: true,
  825. idKey: "F_DeptId",
  826. pIdKey: "F_PartentId",
  827. rootPId: 0
  828. }
  829. },
  830. callback: {
  831. onClick: zTreeOnClick
  832. }
  833. };
  834. function zTreeOnClick(event, treeId, treeNode) {
  835. if (treeNode.level >= 1) {
  836. $('.inps').val(treeNode.F_DeptName);
  837. $("#PID").val(treeNode.F_DeptId);
  838. $("#Dpment").val(treeNode.F_DeptName);
  839. $(".Cleans").show();
  840. }
  841. };
  842. $(".exportFile").click(function () {
  843. var usercode_ = $("#ZX").val(); //坐席
  844. if (usercode_ != null) {
  845. $(usercode_).each(function (i, n) {
  846. var obj1 = "";
  847. obj1 = n + ",";
  848. usercodeID += obj1;
  849. });
  850. } else {
  851. usercodeID = "";
  852. }
  853. // 调度员
  854. var ddusercodeID = "";
  855. var ddusercode_ = $("#yardman").val(); //坐席
  856. if (ddusercode_ != null) {
  857. $(ddusercode_).each(function (i, n) {
  858. var obj2 = "";
  859. obj2 = n + ",";
  860. ddusercodeID += obj2;
  861. });
  862. } else {
  863. ddusercodeID = "";
  864. }
  865. var workid = $("#wids").val()
  866. var key = $("#key").val() //=关键字
  867. var tel = $("#tel").val() //=客户电话
  868. var name = $("#name").val() //=客户名称
  869. var usercode = usercodeID //=坐席工号
  870. var ddusercode = ddusercodeID
  871. var source = $("#source").val() //=来源&
  872. var wjstarttime = $("#wjstarttime").val() //=开始时间
  873. var wjendtime = $("#wjendtime").val() //=结束时间
  874. var deptid = $("#PID").val()
  875. var type = $("#type").val() //=工单类型
  876. var bigtype = $("#bigtype").val()
  877. var smalltype = $("#smalltype").val() //=小类别
  878. var sourcearea = $("#sourceAreas").val() //区域
  879. var state = $("#state").val() == undefined ? "" : $("#state").val() //=工单状态
  880. var tab = 5;
  881. var keyid = $("#keyid").val() //=关键词id
  882. var isopen = $("#isopen").val() // 是否公开
  883. var url = huayi.config.callcenter_url + "WorkOrder/GetLDDealList?token=" + $.cookie("token");
  884. url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" + key +
  885. "&tel=" +
  886. tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
  887. source +
  888. "&wjstarttime=" + wjstarttime + "&wjendtime=" + wjendtime + "&deptid=" + deptid +
  889. "&sourcearea=" +
  890. sourcearea +
  891. "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&keyid=" + keyid + "&isopen=" + isopen + "&isdc=1";
  892. window.location.href = url;
  893. })
  894. </script>
  895. </body>
  896. </html>