Ei kuvausta

WorkDSZBMedia.html 42KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>待审转办</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="javaScript:;">工单处理</a>&gt;
  22. <a href="" class="nowPosition">待审转办</a>
  23. </sapn>
  24. </div>
  25. <div class="dhRight">
  26. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  27. </div>
  28. </div>
  29. <div style="padding: 10px" class="tj_content clearFix">
  30. <div style="padding: 10px" class="tj_content clearFix">
  31. <div>
  32. <span>【搜索信息】</span>
  33. <div class="box_content">
  34. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  35. <tr>
  36. <th>工单来源:</th>
  37. <td>
  38. <select class="form-control" id="source">
  39. </select>
  40. </td>
  41. <th>来电号码:</th>
  42. <td>
  43. <input type="text" id="tel" class="form-control" />
  44. </td>
  45. <th>录入时间:</th>
  46. <td colspan="3">
  47. <input type="text" id="starttime" class="photo x-color laydate-icon"
  48. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  49. id="endtime" class="photo x-color laydate-icon" autocomplete="off"
  50. style="height: 35px;" />
  51. </td>
  52. </tr>
  53. <tr>
  54. <th>事项编号:</th>
  55. <td>
  56. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  57. </td>
  58. <th><span class="nameJustified">来电人:</span></th>
  59. <td>
  60. <input type="text" id="name" class="form-control" />
  61. </td>
  62. <!-- <th>工单状态:</th>
  63. <td>
  64. <select name="" id="state" class="select">
  65. <option value="" selected="selected">请选择</option>
  66. <option value="0">新工单</option>
  67. <option value="10">待审核</option>
  68. <option value="6">已办理</option>
  69. </select>
  70. </td> -->
  71. <th><span class="nameJustified">关键字:</span></th>
  72. <td>
  73. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  74. <botton class="btns Seach">搜索</botton>
  75. </td>
  76. </tr>
  77. <tr>
  78. <th>受话坐席:</th>
  79. <td>
  80. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  81. data-live-search="true">
  82. <option value="">请选择坐席</option>
  83. </select>
  84. </td>
  85. <th><span class="nameJustified">审核员:</span></th>
  86. <td>
  87. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  88. multiple data-live-search="true">
  89. <option value="">请选择调度员</option>
  90. </select>
  91. </td>
  92. <th>反映区域:</th>
  93. <td>
  94. <select name="" id="sourceAreas" class="form-control Min-width">
  95. </select>
  96. <botton class="btns exportFile">导出</botton>
  97. </td>
  98. </tr>
  99. <tr>
  100. <th>承办单位:</th>
  101. <td style="position: relative;">
  102. <div class="inpBox">
  103. <input type="text" class="inps" />
  104. <i class="Cleans fa fa-close"></i>
  105. <i class="xl xl_one"></i>
  106. <div class="addTree xlAdd">
  107. <ul id="addTreeDemo" class="ztree"></ul>
  108. </div>
  109. </div>
  110. <div class="selDpart1">
  111. <ul id="sponsor">
  112. </ul>
  113. </div>
  114. </td>
  115. <th>来电类型:</th>
  116. <td>
  117. <select class="form-control" id="type">
  118. </select>
  119. </td>
  120. <th></th>
  121. <td style="text-align: center;">
  122. </td>
  123. </tr>
  124. </table>
  125. </div>
  126. </div>
  127. <div>
  128. <ul class="nav nav-tabs ul_tab" role="tablist">
  129. <li class="active">
  130. <a>待审核转办</a>
  131. </li>
  132. <li>
  133. <a>审核未通过</a>
  134. </li>
  135. <!-- <li>
  136. <a>审核员待审核</a>
  137. </li> -->
  138. </ul>
  139. <div style="width: 100%; padding: 10px">
  140. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  141. data-pagination="true">
  142. <thead>
  143. <tr>
  144. <th data-checkbox="true"></th>
  145. <th data-align="center" data-formatter="setCode">序号</th>
  146. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  147. 工单单号
  148. </th>
  149. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  150. 诉求标题
  151. </th>
  152. <th data-field="F_ComContent" data-formatter="GetCont" data-align="center">
  153. 来电内容
  154. </th>
  155. <th data-field="DeptName" data-align="center">
  156. 承办单位
  157. </th>
  158. <!-- <th data-field="OtherDeptName" data-align="center">
  159. 协办单位
  160. </th> -->
  161. <th data-field="UserName" data-align="center">
  162. 受理人
  163. </th>
  164. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  165. 办理状态
  166. </th>
  167. <!--<th
  168. data-field="FilePath"
  169. data-formatter="setCode"
  170. data-align="center"
  171. >
  172. 录音
  173. </th>-->
  174. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  175. 时限
  176. </th>
  177. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  178. 办理时限
  179. </th>
  180. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  181. 操作
  182. </th>
  183. </tr>
  184. </thead>
  185. <tbody class="list"></tbody>
  186. </table>
  187. </div>
  188. </div>
  189. </div>
  190. </div>
  191. <!--下载框-->
  192. <div class="t-shade lyxz">
  193. <div class="shade_k">
  194. <div class="shade_title">
  195. <span>录音播放与下载<srong class="cknum"></srong></span>
  196. <span class="setwin gbly"><a>x</a></span>
  197. </div>
  198. <div class="shade_content">
  199. <div class="Ly_box audiojs"></div>
  200. </div>
  201. </div>
  202. </div>
  203. <input type="hidden" id="PID" />
  204. <input type="hidden" id="Dpment" />
  205. </div>
  206. <script src="../js/layui/layui.js"></script>
  207. <script src="../js/bootstrap-select.js"></script>
  208. <script src="../css/laydate/laydate.js"></script>
  209. <script src="../My97DatePicker/WdatePicker.js"></script>
  210. <script src="../js/zTree/jquery.ztree.core.js"></script>
  211. <script src="../js/search/screen.js"></script>
  212. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  213. <script>
  214. var wid = helper.request.queryString("states");
  215. var isshMultimedia = 0; // 0待审转办1审核未通过2审核员待审核
  216. if (wid) {
  217. $("#state").val(wid);
  218. }
  219. $(document).ready(function () {
  220. load();
  221. laydate.skin("blue");
  222. laydate({
  223. elem: "#starttime",
  224. event: "focus",
  225. istime: true,
  226. format: 'YYYY-MM-DD hh:mm:ss'
  227. });
  228. laydate({
  229. elem: "#endtime",
  230. event: "focus",
  231. istime: true,
  232. format: 'YYYY-MM-DD hh:mm:ss'
  233. });
  234. $('.ul_tab li').click(function () {
  235. $(this).addClass("active").siblings().removeClass("active");
  236. var index = $(this).index();
  237. if (index === 0) {
  238. isshMultimedia = 0;
  239. } else if (index === 1) {
  240. isshMultimedia = 1;
  241. // } else if (index === 2) {
  242. // isshMultimedia = 2;
  243. }
  244. load();
  245. })
  246. });
  247. //关闭录音弹出
  248. $(".gbly").click(function () {
  249. $(".lyxz").removeClass("cx");
  250. $("audio")[0].pause();
  251. });
  252. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  253. $(".success").removeClass("success"); //去除之前选中的行的,选中样式
  254. $(ele).addClass("success"); //添加当前选中的 success样式用于区别
  255. });
  256. //获取查询信息
  257. function load() {
  258. //坐席
  259. var usercodeID = "";
  260. var usercode_ = $("#ZX").val(); //坐席
  261. if (usercode_ != null) {
  262. $(usercode_).each(function (i, n) {
  263. var obj1 = "";
  264. obj1 = n + ",";
  265. usercodeID += obj1;
  266. });
  267. } else {
  268. usercodeID = "";
  269. }
  270. // 调度员
  271. var ddusercodeID = "";
  272. var ddusercode_ = $("#yardman").val(); //坐席
  273. if (ddusercode_ != null) {
  274. $(ddusercode_).each(function (i, n) {
  275. var obj2 = "";
  276. obj2 = n + ",";
  277. ddusercodeID += obj2;
  278. });
  279. } else {
  280. ddusercodeID = "";
  281. }
  282. //先销毁表格
  283. $("#orderlist").bootstrapTable("destroy");
  284. //初始化表格,动态从服务器加载数据
  285. $("#orderlist").bootstrapTable({
  286. method: "get", //使用get请求到服务器获取数据
  287. url: huayi.config.callcenter_url + "WorkOrder/GetLDDealList", //获取数据的Servlet地址
  288. contentType: "application/x-www-form-urlencoded",
  289. striped: true, //表格显示条纹
  290. pagination: true, //启动分页
  291. pageSize: 10, //每页显示的记录数
  292. pageNumber: 1, //当前第几页
  293. pageList: [10, 20, 50, 100], //记录数可选列表
  294. search: false, //是否启用查询
  295. showColumns: false, //显示下拉框勾选要显示的列
  296. showRefresh: false, //显示刷新按钮
  297. sidePagination: "server", //表示服务端请求
  298. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  299. //设置为limit可以获取limit, offset, search, sort, order
  300. queryParamsType: "undefined",
  301. queryParams: function queryParams(params) {
  302. //设置查询参数
  303. var param = {
  304. page: params.pageNumber,
  305. pagesize: params.pageSize,
  306. workid: $("#wids").val(),
  307. state: $("#state").val(), //=工单状态
  308. type: $("#type").val(), //=工单类型
  309. bigtype: $("#bigtype").val(), //=大类别
  310. smalltype: $("#smalltype").val(), //=小类别
  311. key: $("#key").val(), //=关键字
  312. tel: $("#tel").val(), //=客户电话
  313. name: $("#name").val(), //=客户名称
  314. // usercode: "",
  315. usercode: usercodeID, //=坐席工号
  316. ddusercode: ddusercodeID,
  317. keyid: $("#keyid").val(), //=关键词id
  318. source: $("#source").val(), //=来源&
  319. starttime: $("#starttime").val(), //=开始时间
  320. endtime: $("#endtime").val(), //=结束时间
  321. deptid: $("#PID").val(),
  322. type: $("#type").val(),
  323. tab: 0, //待处理
  324. sourcearea: $("#sourceAreas").val(), //区域
  325. issh: isshMultimedia, // 0待审转办1审核未通过2审核员待审核
  326. jianhang: 1, // 多媒体
  327. token: $.cookie("token"),
  328. };
  329. return param;
  330. },
  331. onLoadSuccess: function (data) {
  332. //加载成功时执行
  333. // layer.msg("加载成功");
  334. //console.log(data);
  335. },
  336. onLoadError: function () {
  337. //加载失败时执行
  338. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  339. },
  340. });
  341. }
  342. //状态
  343. function States(val, row) {
  344. var html = "";
  345. switch (val + "") {
  346. case "0":
  347. html = "新工单";
  348. if (row.F_IsReturn == 1) {
  349. html = "新工单(回退)";
  350. }
  351. break;
  352. case "1":
  353. html = "待交办";
  354. break;
  355. case "2":
  356. html = '<span style="color:#FF0000;">待查收</span>';
  357. break;
  358. break;
  359. case "3":
  360. html = "退回审核中";
  361. break;
  362. case "4":
  363. html = "办理中";
  364. break;
  365. case "5":
  366. html = "延时审核";
  367. break;
  368. case "6":
  369. html = "已办理";
  370. break;
  371. case "7":
  372. html = "已回访";
  373. break;
  374. case "8":
  375. html = "重办中";
  376. break;
  377. case "9":
  378. html = "已结案";
  379. break;
  380. case "11":
  381. html = "重办待交办";
  382. break;
  383. }
  384. return html;
  385. }
  386. //时限
  387. function OverTime(val, row) {
  388. if (val == 1) {
  389. return (
  390. '<div class="" style="cursor: pointer;">' +
  391. '<span class="Greens">' +
  392. row.GapTime +
  393. "</span>" +
  394. "</div>"
  395. );
  396. } else if (val == 2) {
  397. return (
  398. '<div class="" style="cursor: pointer;">' +
  399. '<span class="Yellows">' +
  400. row.GapTime +
  401. "</span>" +
  402. "</div>"
  403. );
  404. } else if (val == 3) {
  405. return (
  406. '<div class="" style="cursor: pointer;">' +
  407. '<span class="Reds">' +
  408. row.GapTime +
  409. "</span>" +
  410. "</div>"
  411. );
  412. }
  413. }
  414. //办理时限
  415. function BanTime(val) {
  416. if (val) {
  417. var time = val.substring(0, val.indexOf(" "));
  418. return (
  419. '<div class="" style="cursor: pointer;">' +
  420. "<span>" +
  421. time +
  422. "</span>" +
  423. "</div>"
  424. );
  425. }
  426. }
  427. //音频
  428. function setCode(val) {
  429. if (val) {
  430. return (
  431. '<div class="imgs" style="cursor: pointer;">' +
  432. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  433. val +
  434. '" />' +
  435. "</div>"
  436. );
  437. } else {
  438. return "";
  439. }
  440. }
  441. // 序号
  442. function setCode(val, row, index) {
  443. return index + 1;
  444. }
  445. function GetCont(val) {
  446. if (val) {
  447. var str = "<div ";
  448. if (val.length > 10) {
  449. str = str + ' title="' + val + '" ';
  450. val = val.substr(0, 10) + "...";
  451. }
  452. return str + ">" + val + "</div>";
  453. } else {
  454. return "";
  455. }
  456. }
  457. //操作
  458. function Dispose(val, row) {
  459. var Rows = row.Buttons;
  460. // alert(row.F_WorkOrderId);
  461. var WorkOrderId = row.F_WorkOrderId;
  462. var html = '';
  463. // if (row.F_WorkState == '1') { html += '<a class="xg" onclick="redeploy(' + WorkOrderId + ')">转派&nbsp</a>'; }
  464. for (var i = 0; i < Rows.length; i++) {
  465. if (Rows[i].key != 21) {
  466. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  467. if (html1) {
  468. html1 = html1.replace("data", val);
  469. }
  470. html += html1;
  471. }
  472. }
  473. // html += '<a class="xg" onclick="withdraw(\'' + row.F_WorkOrderId + '\')" title="撤回">撤回</a>'
  474. return html;
  475. }
  476. //转派
  477. function redeploy(WorkOrderId) {
  478. layer.open({
  479. type: 2,
  480. content: "../CommonHtml/zhuanpai.html?wid=" + WorkOrderId, //iframe的url,no代表不显示滚动条
  481. title: "转派",
  482. area: ["85%", "80%"], //宽高
  483. });
  484. }
  485. //编辑
  486. function bj(str) {
  487. layer.open({
  488. type: 2,
  489. content: "../CommonHtml/AddAppeal.html?wid=" + str + "&isshMultimedia=" + isshMultimedia + "&workType=jb", //iframe的url,no代表不显示滚动条
  490. title: "编辑工单",
  491. area: ["95%", "95%"], //宽高
  492. });
  493. }
  494. //删除
  495. function move(str) {
  496. layer.confirm(
  497. "确定删除工单?", {
  498. btn: ["是", "否"], //按钮
  499. },
  500. function () {
  501. $.post(
  502. huayi.config.callcenter_url +
  503. "WorkOrder/DelWorkOrder", {
  504. ids: str,
  505. token: $.cookie("token"),
  506. },
  507. function (result) {
  508. result = JSON.parse(result);
  509. if (result.state.toLowerCase() == "success") {
  510. layer.msg("删除成功");
  511. load();
  512. }
  513. }
  514. );
  515. }
  516. );
  517. }
  518. ////删除
  519. function withdraw(str) {
  520. layer.confirm(
  521. "确定撤回?", {
  522. btn: ["是", "否"], //按钮
  523. },
  524. function () {
  525. $.post(
  526. huayi.config.callcenter_url +
  527. "WorkOrder/WithdrawDWorkOrder", {
  528. workorderid: str,
  529. token: $.cookie("token"),
  530. },
  531. function (result) {
  532. result = JSON.parse(result);
  533. if (result.state.toLowerCase() == "success") {
  534. layer.msg("撤回成功");
  535. load();
  536. }
  537. }
  538. );
  539. }
  540. );
  541. }
  542. //提交
  543. function tj(str) {
  544. layer.confirm(
  545. "确定要提交工单么?", {
  546. btn: ["确定", "取消"], //按钮
  547. },
  548. function () {
  549. //请求后台数据
  550. /*发送请求*/
  551. $.post(
  552. huayi.config.callcenter_url +
  553. "WorkOrder/SubmitWorkOrder", {
  554. ids: str,
  555. token: $.cookie("token"),
  556. },
  557. function (result) {
  558. result = JSON.parse(result);
  559. if (result.state.toLowerCase() == "success") {
  560. layer.msg("提交成功");
  561. load();
  562. }
  563. }
  564. );
  565. }
  566. );
  567. }
  568. //交办
  569. function jb(str) {
  570. layer.open({
  571. type: 2,
  572. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  573. title: "工单交办",
  574. area: ["87%", "80%"], //宽高
  575. });
  576. }
  577. //领导批示
  578. function lader(str) {
  579. layer.open({
  580. type: 2,
  581. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  582. title: "领导批示",
  583. area: ["60%", "80%"], //宽高
  584. });
  585. }
  586. //市长批示
  587. function city(str) {
  588. layer.open({
  589. type: 2,
  590. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  591. title: "领导批示",
  592. area: ["60%", "80%"], //宽高
  593. });
  594. }
  595. //办理
  596. function bl(str) {
  597. layer.open({
  598. type: 2,
  599. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  600. title: "办理工单",
  601. area: ["60%", "80%"], //宽高
  602. });
  603. }
  604. //督办
  605. function Supervision(str) {
  606. layer.open({
  607. type: 2,
  608. content: "../CommonHtml/Supervision_.html?wid=" +
  609. str +
  610. "&type=1", //iframe的url,no代表不显示滚动条
  611. title: "督办",
  612. area: ["60%", "80%"], //宽高
  613. });
  614. }
  615. //督查
  616. function Supervision_(str) {
  617. layer.open({
  618. type: 2,
  619. content: "../CommonHtml/Supervision_.html?wid=" +
  620. str +
  621. "&type=2", //iframe的url,no代表不显示滚动条
  622. title: "监察",
  623. area: ["60%", "80%"], //宽高
  624. });
  625. }
  626. //强制结案
  627. function StrongLawsuit(str) {
  628. layer.open({
  629. type: 2,
  630. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  631. title: "强制结案",
  632. area: ["60%", "80%"], //宽高
  633. });
  634. }
  635. //回退BackDtail
  636. function BackDtail(str) {
  637. layer.open({
  638. type: 2,
  639. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  640. title: "工单回退",
  641. area: ["60%", "80%"], //宽高
  642. });
  643. }
  644. //查收
  645. function cs(str) {
  646. layer.confirm(
  647. "确定要查收?", {
  648. btn: ["是", "否"], //按钮
  649. },
  650. function () {
  651. $.post(
  652. huayi.config.callcenter_url +
  653. "WorkOrder/ReceiveWorkOrder", {
  654. workorderid: str,
  655. token: $.cookie("token"),
  656. },
  657. function (result) {
  658. result = JSON.parse(result);
  659. if (result.state.toLowerCase() == "success") {
  660. layer.msg("查收成功");
  661. load();
  662. }
  663. }
  664. );
  665. }
  666. );
  667. }
  668. //收回
  669. function sh(str) {
  670. layer.confirm(
  671. "确定要回收?", {
  672. btn: ["是", "否"], //按钮
  673. },
  674. function () {
  675. $.post(
  676. huayi.config.callcenter_url +
  677. "WorkOrder/TakeBackWorkOrder", {
  678. workorderid: str,
  679. token: $.cookie("token"),
  680. },
  681. function (result) {
  682. result = JSON.parse(result);
  683. if (result.state.toLowerCase() == "success") {
  684. layer.msg("回收");
  685. load();
  686. }
  687. }
  688. );
  689. }
  690. );
  691. }
  692. //强制回收
  693. function recycles() {
  694. layer.confirm("确定要强制退回吗?", {
  695. btn: ["是", "否"], //按钮
  696. });
  697. }
  698. //退回申请
  699. function th(str) {
  700. layer.open({
  701. type: 2,
  702. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  703. title: "申请退回工单",
  704. area: ["60%", "80%"], //宽高
  705. });
  706. }
  707. //审核退回申请
  708. function shth(str) {
  709. layer.open({
  710. type: 2,
  711. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  712. title: "审核退回申请",
  713. area: ["60%", "80%"], //宽高
  714. });
  715. }
  716. //办理
  717. // function th(str) {
  718. // layer.open({
  719. // type: 2,
  720. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  721. // title: '办理工单',
  722. // area: ['35%', '30%'], //宽高
  723. // });
  724. // }
  725. //申请延时
  726. function ys(str) {
  727. layer.open({
  728. type: 2,
  729. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  730. title: "申请延时",
  731. area: ["60%", "80%"], //宽高
  732. });
  733. }
  734. //审核申请延时
  735. function shys(str) {
  736. layer.open({
  737. type: 2,
  738. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  739. title: "审核延时申请",
  740. area: ["60%", "80%"], //宽高
  741. });
  742. }
  743. //诉求回访
  744. function hf(str) {
  745. layer.open({
  746. type: 2,
  747. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  748. title: "工单回访",
  749. area: ["60%", "80%"], //宽高
  750. });
  751. }
  752. //重办工单
  753. function cb(str) {
  754. layer.open({
  755. type: 2,
  756. content: "../CommonHtml/AddAppeal.html?wid=" + str + "&workType=cb", //iframe的url,no代表不显示滚动条
  757. title: "重办工单",
  758. area: ["90%", "90%"], //宽高
  759. });
  760. }
  761. //结案
  762. function Lawsuit(str) {
  763. layer.open({
  764. type: 2,
  765. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  766. title: "诉求单结案",
  767. area: ["60%", "80%"], //宽高
  768. });
  769. }
  770. //转督办
  771. function zdb(str, row) {
  772. layer.open({
  773. type: 2,
  774. content: "../CommonHtml/superTrunl.html?wid=" + str,
  775. title: "督办工单",
  776. area: ["60%", "80%"], //宽高
  777. });
  778. }
  779. //驳回重办
  780. function bhcb(str) {
  781. //回退BackDtail
  782. layer.open({
  783. type: 2,
  784. content: "../CommonHtml/rejectionCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  785. title: "驳回重办",
  786. area: ["60%", "80%"], //宽高
  787. });
  788. }
  789. //审核通过
  790. function auditMultimediaThrough(str) {
  791. layer.confirm(
  792. "确定通过吗?", {
  793. btn: ["是", "否"], //按钮
  794. },
  795. function () {
  796. $.post(
  797. huayi.config.callcenter_url +
  798. "WorkOrder/AuditDispatch", {
  799. workorderid: str,
  800. nexttype: 0, // 0通过,1不通过
  801. token: $.cookie("token"),
  802. },
  803. function (result) {
  804. result = JSON.parse(result);
  805. if (result.state.toLowerCase() == "success") {
  806. layer.msg("操作成功");
  807. load();
  808. }
  809. }
  810. );
  811. }
  812. );
  813. }
  814. // 审核不通过
  815. function auditMultimediaNotThrough(str) {
  816. layer.open({
  817. type: 2,
  818. content: "../CommonHtml/auditMultimedia.html?wid=" + str + "&nexttype=1", //iframe的url,no代表不显示滚动条
  819. title: "审核",
  820. area: ["50%", "50%"], //宽高
  821. });
  822. }
  823. $(".Appeal").click(function () {
  824. layer.open({
  825. type: 2,
  826. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  827. title: "新增诉求",
  828. area: ["85%", "80%"], //宽高
  829. });
  830. });
  831. //上传文件
  832. function upload() {
  833. if (document.getElementById("upFile").files.length > 0) {
  834. var formData = new FormData();
  835. formData.append(
  836. "upFile",
  837. document.getElementById("upFile").files[0]
  838. );
  839. formData.append("token", $.cookie("token"));
  840. $.ajax({
  841. url: huayi.config.callcenter_url +
  842. "/WorkOrder/UploadFile",
  843. type: "POST",
  844. data: formData,
  845. /**
  846. *必须false才会自动加上正确的Content-Type
  847. */
  848. contentType: false,
  849. /**
  850. * 必须false才会避开jQuery对 formdata 的默认处理
  851. * XMLHttpRequest会对 formdata 进行正确的处理
  852. */
  853. processData: false,
  854. success: function (result) {
  855. document.getElementById(
  856. "upFile"
  857. ).outerHTML = document.getElementById(
  858. "upFile"
  859. ).outerHTML;
  860. $("#upFile").change(function () {
  861. upload();
  862. });
  863. var r = $.parseJSON(result);
  864. if (r.state.toLowerCase() == "success") {
  865. $(".fjnr").text(r.data);
  866. $("#scfj").show();
  867. }
  868. },
  869. });
  870. } else {
  871. layer.confirm("请上传文件!", {
  872. btn: ["确定"],
  873. });
  874. }
  875. }
  876. //来源
  877. function LY(obj) {
  878. obj.empty();
  879. obj.append(
  880. '<option selected="selected" value="">请选择</option>'
  881. );
  882. $.getJSON(
  883. huayi.config.callcenter_url +
  884. "Dictionary/GetDicValueListById", {
  885. token: $.cookie("token"),
  886. id: 1,
  887. },
  888. function (data) {
  889. if (data.state.toLowerCase() == "success") {
  890. var content = data.data;
  891. $(content).each(function (i, n) {
  892. $(
  893. "<option value='" +
  894. n.F_ValueId +
  895. "'>" +
  896. n.F_Value +
  897. "</option>"
  898. ).appendTo(obj);
  899. });
  900. }
  901. }
  902. );
  903. }
  904. //类别
  905. function LB(obj) {
  906. obj.empty();
  907. obj.append(
  908. '<option selected="selected" value="">请选择</option>'
  909. );
  910. $.getJSON(
  911. huayi.config.callcenter_url +
  912. "Dictionary/GetDicValueListById", {
  913. token: $.cookie("token"),
  914. id: 2,
  915. },
  916. function (data) {
  917. if (data.state.toLowerCase() == "success") {
  918. var content = data.data;
  919. $(content).each(function (i, n) {
  920. $(
  921. "<option value='" +
  922. n.F_ValueId +
  923. "'>" +
  924. n.F_Value +
  925. "</option>"
  926. ).appendTo(obj);
  927. });
  928. }
  929. }
  930. );
  931. }
  932. // 主题
  933. function ZT(obj) {
  934. obj.empty();
  935. obj.append(
  936. '<option selected="selected" value="">请选择</option>'
  937. );
  938. $.getJSON(
  939. huayi.config.callcenter_url +
  940. "Dictionary/GetDicValueListById", {
  941. token: $.cookie("token"),
  942. id: 3,
  943. },
  944. function (data) {
  945. if (data.state.toLowerCase() == "success") {
  946. var content = data.data;
  947. $(content).each(function (i, n) {
  948. $(
  949. "<option value='" +
  950. n.F_ValueId +
  951. "'>" +
  952. n.F_Value +
  953. "</option>"
  954. ).appendTo(obj);
  955. });
  956. }
  957. }
  958. );
  959. }
  960. function tree() {
  961. $.get(
  962. huayi.config.callcenter_url + "Department/GetDeptList", {
  963. token: $.cookie("token"),
  964. // "pid": pid
  965. },
  966. function (result) {
  967. result = $.parseJSON(result);
  968. $.fn.zTree.init(
  969. $("#addTreeDemo"),
  970. setting1,
  971. result.data
  972. ); //实例化树形图
  973. }
  974. );
  975. }
  976. var setting1 = {
  977. data: {
  978. key: {
  979. name: "F_DeptName",
  980. },
  981. simpleData: {
  982. enable: true,
  983. idKey: "F_DeptId",
  984. pIdKey: "F_PartentId",
  985. rootPId: 0,
  986. },
  987. },
  988. callback: {
  989. onClick: zTreeOnClick,
  990. },
  991. };
  992. function zTreeOnClick(event, treeId, treeNode) {
  993. if (treeNode.level >= 1) {
  994. $(".inps").val(treeNode.F_DeptName);
  995. $("#PID").val(treeNode.F_DeptId);
  996. $("#Dpment").val(treeNode.F_DeptName);
  997. $(".Cleans").show();
  998. }
  999. }
  1000. $(".exportFile").click(function () {
  1001. var usercode_ = $("#ZX").val(); //坐席
  1002. if (usercode_ != null) {
  1003. $(usercode_).each(function (i, n) {
  1004. var obj1 = "";
  1005. obj1 = n + ",";
  1006. usercodeID += obj1;
  1007. });
  1008. } else {
  1009. usercodeID = "";
  1010. }
  1011. // 调度员
  1012. var ddusercodeID = "";
  1013. var ddusercode_ = $("#yardman").val(); //坐席
  1014. if (ddusercode_ != null) {
  1015. $(ddusercode_).each(function (i, n) {
  1016. var obj2 = "";
  1017. obj2 = n + ",";
  1018. ddusercodeID += obj2;
  1019. });
  1020. } else {
  1021. ddusercodeID = "";
  1022. }
  1023. var workid = $("#wids").val()
  1024. var key = $("#key").val() //=关键字
  1025. var tel = $("#tel").val() //=客户电话
  1026. var name = $("#name").val() //=客户名称
  1027. var usercode = usercodeID //=坐席工号
  1028. var ddusercode = ddusercodeID
  1029. var source = $("#source").val() //=来源&
  1030. var starttime = $("#starttime").val() //=开始时间
  1031. var endtime = $("#endtime").val() //=结束时间
  1032. var deptid = $("#PID").val()
  1033. var type = $("#type").val() //=工单类型
  1034. var bigtype = $("#bigtype").val()
  1035. var smalltype = $("#smalltype").val() //=小类别
  1036. var sourcearea = $("#sourceAreas").val() //区域
  1037. var state = $("#state").val() == undefined ? "" : $("#state").val() //=工单状态
  1038. var tab = 0;
  1039. var keyid = $("#keyid").val() //=关键词id
  1040. var issh = isshMultimedia // 0待审转办1审核未通过2审核员待审核
  1041. var url = huayi.config.callcenter_url + "WorkOrder/GetLDDealList?token=" + $.cookie("token");
  1042. url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" + key +
  1043. "&tel=" +
  1044. tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
  1045. source +
  1046. "&starttime=" + starttime + "&endtime=" + endtime + "&deptid=" + deptid + "&sourcearea=" +
  1047. sourcearea +
  1048. "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&keyid=" + keyid + "&issh=" + issh + "&jianhang=1" +
  1049. "&isdc=1";
  1050. window.location.href = url;
  1051. })
  1052. </script>
  1053. </body>
  1054. </html>