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LeaderDCLMedia.html 46KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>已提交</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  8. <script src="../Script/Common/huayi.config.js"></script>
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <style>
  12. #sqzx th {
  13. padding: 5px 8px 5px 0;
  14. text-align: right;
  15. }
  16. .select {
  17. width: 150px;
  18. background-color: #fff;
  19. background-image: none;
  20. border: 1px solid #ccc;
  21. border-radius: 1px;
  22. color: inherit;
  23. padding: 6px 12px;
  24. }
  25. #sex {
  26. background-color: #fff;
  27. background-image: none;
  28. border: 1px solid #ccc;
  29. border-radius: 1px;
  30. color: inherit;
  31. padding: 6px 12px;
  32. }
  33. input {
  34. background-color: #fff;
  35. background-image: none;
  36. border: 1px solid #ccc;
  37. border-radius: 1px;
  38. color: inherit;
  39. padding: 6px 12px;
  40. }
  41. #sqzx td {
  42. padding: 6px 0 5px 10px;
  43. }
  44. .lxr ul li {
  45. float: left;
  46. list-style: none;
  47. width: 30%;
  48. margin-bottom: 5px;
  49. padding-top: 10px;
  50. }
  51. .clearFix:after {
  52. content: "";
  53. display: block;
  54. clear: both;
  55. }
  56. .form-group {
  57. padding-left: 40px;
  58. margin-bottom: 0;
  59. }
  60. textarea {
  61. height: 70px;
  62. border: 1px solid #ccc;
  63. border-radius: 1px;
  64. width: 50%;
  65. resize: none;
  66. }
  67. .textarea_box {
  68. margin-top: 10px;
  69. }
  70. .box_content {
  71. border-bottom: 1px solid #ccc;
  72. }
  73. .tj_content {
  74. border: 1px solid #e6e6e6;
  75. border-radius: 5px;
  76. }
  77. .t-shade {
  78. position: fixed;
  79. top: 0;
  80. left: 0;
  81. width: 100%;
  82. background: rgba(0, 0, 0, 0.48);
  83. z-index: 10004;
  84. display: none;
  85. }
  86. .lyxz .shade_k {
  87. z-index: 10005;
  88. width: 40%;
  89. left: 30%;
  90. margin: 20% auto;
  91. position: absolute;
  92. background-color: #fff;
  93. box-shadow: 1px 1px 50px rgba(0, 0, 0, 0.3);
  94. border-radius: 5px;
  95. }
  96. .shade_title {
  97. padding: 0 80px 0 20px;
  98. height: 42px;
  99. line-height: 42px;
  100. border-bottom: 1px solid #eee;
  101. font-size: 16px;
  102. color: #ffffff;
  103. overflow: hidden;
  104. background-color: #00a1cb;
  105. border-radius: 2px 2px 0 0;
  106. position: relative;
  107. border-top-left-radius: 5px;
  108. border-top-right-radius: 5px;
  109. }
  110. .cx {
  111. display: block;
  112. }
  113. .setwin {
  114. position: absolute;
  115. right: 15px;
  116. top: 5px;
  117. font-size: 0;
  118. line-height: initial;
  119. }
  120. .setwin a {
  121. position: relative;
  122. width: 16px;
  123. height: 16px;
  124. font-size: 20px;
  125. color: #fff;
  126. }
  127. .xg i {
  128. font-size: 16px;
  129. }
  130. .hidens {
  131. display: none;
  132. }
  133. .Min-width {
  134. width: 150px;
  135. }
  136. .hidens {
  137. display: none;
  138. }
  139. .inpBox {
  140. border: 1px solid #cccccc;
  141. height: 31px;
  142. width: 220px;
  143. display: inline-block;
  144. position: relative;
  145. vertical-align: middle;
  146. position: absolute;
  147. left: 0px;
  148. top: 0px;
  149. z-index: 111;
  150. }
  151. .selDpart1 {
  152. position: absolute;
  153. left: 0px;
  154. top: 30px;
  155. z-index: 11111;
  156. width: 220px;
  157. line-height: 30px;
  158. background: #ffffff;
  159. display: none;
  160. }
  161. #sponsor {
  162. width: 218px;
  163. border: 1px solid #00a1cb;
  164. margin: 0;
  165. padding: 0;
  166. list-style: none;
  167. max-height: 212px;
  168. overflow-x: hidden;
  169. overflow-y: scroll;
  170. }
  171. #sponsor li {
  172. margin: 0;
  173. padding-left: 10px;
  174. width: 220px;
  175. height: 30px;
  176. line-height: 30px;
  177. list-style: none;
  178. }
  179. #sponsor li:hover {
  180. background: #00a1cb;
  181. }
  182. .addTree {
  183. background: #fff;
  184. position: absolute;
  185. width: 100%;
  186. border: 1px solid darkgrey;
  187. right: 0;
  188. top: 29px;
  189. display: none;
  190. z-index: 222;
  191. }
  192. .xl {
  193. display: inline-block;
  194. background: url(../../img/dropDown.png) no-repeat;
  195. height: 100%;
  196. background-position: center center;
  197. width: 20px;
  198. position: absolute;
  199. right: 0;
  200. top: 0px;
  201. /* background-color: #f7bc8b; */
  202. cursor: pointer;
  203. }
  204. .ztree li span {
  205. border: none;
  206. padding: 0;
  207. }
  208. .inps {
  209. width: 217px;
  210. height: 24px;
  211. outline: none;
  212. border: 0;
  213. border-image-width: 0;
  214. padding: 0;
  215. padding-left: 3px;
  216. }
  217. .xl {
  218. display: inline-block;
  219. background: url(../img/dropDown.png) no-repeat;
  220. height: 100%;
  221. background-position: center center;
  222. width: 20px;
  223. position: absolute;
  224. right: 0;
  225. top: 0px;
  226. /* background-color: #f7bc8b; */
  227. cursor: pointer;
  228. }
  229. .Cleans {
  230. display: inline-block;
  231. width: 20px;
  232. position: absolute;
  233. right: 21px;
  234. top: 5px;
  235. display: none;
  236. }
  237. </style>
  238. </head>
  239. <body class="gray-bg">
  240. <div class="wrapper wrapper-content animated fadeInRight">
  241. <div class="daoHang clearfix">
  242. <div class="dhLeft">
  243. <sapn>
  244. <i class="syIcon"></i>位置:
  245. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  246. <a href="javaScript:;">工单处理</a>&gt;
  247. <a href="" class="nowPosition">已提交</a>
  248. </sapn>
  249. </div>
  250. <div class="dhRight">
  251. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  252. </div>
  253. </div>
  254. <div style="padding: 10px" class="tj_content clearFix">
  255. <div style="padding: 10px" class="tj_content clearFix">
  256. <div>
  257. <span>【搜索信息】</span>
  258. <div class="box_content">
  259. <table id="sqzx" style="width: 100%" border="0" cellspacing="0" cellpadding="0">
  260. <tr>
  261. <th>关键字:</th>
  262. <td>
  263. <input type="text" placeholder="输入关键字" id="key" class="Min-width" />
  264. </td>
  265. <th>事项编号:</th>
  266. <td>
  267. <input type="text" placeholder="输入工单号" id="wids" class="Min-width" />
  268. </td>
  269. <th>时间:</th>
  270. <td>
  271. <input type="text" id="starttime" class="laydate-icon Min-width"
  272. style="height: 32px" />&nbsp;——&nbsp;<input type="text" id="endtime"
  273. class="laydate-icon Min-width" style="height: 32px" />
  274. </td>
  275. <th>区域:</th>
  276. <td>
  277. <select name="" id="sourceAreas" class="select"></select>
  278. </td>
  279. </tr>
  280. <tr>
  281. <!-- <th>工单状态:</th>
  282. <td>
  283. <select name="" id="state" class="select">
  284. <option value="">请选择</option>
  285. <option value="1">待交办</option>
  286. <option value="2">待收回</option>
  287. <option value="3">
  288. 退回审核中
  289. </option>
  290. <option value="5">
  291. 延时审核中
  292. </option>
  293. <option value="7">已回访</option>
  294. </select>
  295. </td> -->
  296. <th>工单来源:</th>
  297. <td>
  298. <select class="select_" id="source"></select>
  299. </td>
  300. <!-- <th>主题词:</th>
  301. <td>
  302. <select id="keyid" name="" class="select"></select>
  303. </td> -->
  304. <th>类型:</th>
  305. <td>
  306. <select class="select_" id="type"></select>
  307. </td>
  308. </tr>
  309. <tr>
  310. <th>来电号码:</th>
  311. <td>
  312. <input type="text" id="tel" class="Min-width" />
  313. </td>
  314. <th>来电人:</th>
  315. <td>
  316. <input type="text" id="name" class="Min-width" />
  317. </td>
  318. </tr>
  319. <tr>
  320. <th>坐席:</th>
  321. <td>
  322. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  323. data-live-search="true">
  324. <option value="">请选择坐席</option>
  325. </select>
  326. </td>
  327. <th>审核员:</th>
  328. <td>
  329. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  330. multiple data-live-search="true">
  331. <option value="">
  332. 请选择调度员
  333. </option>
  334. </select>
  335. </td>
  336. <th>承办单位:</th>
  337. <td style="position: relative">
  338. <div class="inpBox">
  339. <input type="text" class="inps" onkeyup="darptSearch()" />
  340. <i class="Cleans fa fa-close"></i>
  341. <i class="xl xl_one"></i>
  342. <div class="addTree xlAdd">
  343. <ul id="addTreeDemo" class="ztree"></ul>
  344. </div>
  345. </div>
  346. <div class="selDpart1">
  347. <ul id="sponsor"></ul>
  348. </div>
  349. </td>
  350. <th></th>
  351. <td style="text-align: center">
  352. <botton class="btns Seach">搜索</botton>
  353. <botton class="btns exportFile">导出</botton>
  354. </td>
  355. </td>
  356. </tr>
  357. </table>
  358. <a href="" class="btn-success"></a>
  359. <a href="" class="btn-warning"></a>
  360. </div>
  361. </div>
  362. <div>
  363. <div style="width: 100%; padding: 10px">
  364. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  365. data-pagination="true">
  366. <thead>
  367. <tr>
  368. <!-- <th data-checkbox="true"></th> -->
  369. <th data-formatter="serialNumber" data-align="center">
  370. 序号
  371. </th>
  372. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  373. 工单单号
  374. </th>
  375. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  376. 诉求标题
  377. </th>
  378. <th data-field="DeptName" data-align="center">
  379. 承办单位
  380. </th>
  381. <!-- <th data-field="OtherDeptName" data-align="center">
  382. 协办单位
  383. </th> -->
  384. <th data-field="UserName" data-align="center">
  385. 受理人
  386. </th>
  387. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  388. 办理状态
  389. </th>
  390. <!--<th
  391. data-field="FilePath"
  392. data-formatter="setCode"
  393. data-align="center"
  394. >
  395. 录音
  396. </th>-->
  397. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  398. 时限
  399. </th>
  400. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  401. 办理时限
  402. </th>
  403. <th data-field="F_ComContent" data-align="center">
  404. 诉求内容
  405. </th>
  406. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  407. 操作
  408. </th>
  409. </tr>
  410. </thead>
  411. <tbody class="list"></tbody>
  412. </table>
  413. </div>
  414. </div>
  415. </div>
  416. </div>
  417. <!--下载框-->
  418. <div class="t-shade lyxz">
  419. <div class="shade_k">
  420. <div class="shade_title">
  421. <span>录音播放与下载<srong class="cknum"></srong></span>
  422. <span class="setwin gbly"><a>x</a></span>
  423. </div>
  424. <div class="shade_content">
  425. <div class="Ly_box audiojs"></div>
  426. </div>
  427. </div>
  428. </div>
  429. <input type="hidden" id="PID" />
  430. <input type="hidden" id="Dpment" />
  431. </div>
  432. <script src="../js/bootstrap-select.js"></script>
  433. <script src="../css/laydate/laydate.js"></script>
  434. <script src="../My97DatePicker/WdatePicker.js"></script>
  435. <script src="../js/zTree/jquery.ztree.core.js"></script>
  436. <script src="../js/search/screen.js"></script>
  437. <script>
  438. var wid = helper.request.queryString("states");
  439. if (wid) {
  440. $("#state").val(wid);
  441. }
  442. $(document).ready(function () {
  443. load();
  444. laydate.skin("blue");
  445. laydate({
  446. elem: "#starttime",
  447. event: "focus",
  448. });
  449. laydate({
  450. elem: "#endtime",
  451. event: "focus",
  452. });
  453. });
  454. //关闭录音弹出
  455. $(".gbly").click(function () {
  456. $(".lyxz").removeClass("cx");
  457. $("audio")[0].pause();
  458. });
  459. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  460. $(".success").removeClass("success"); //去除之前选中的行的,选中样式
  461. $(ele).addClass("success"); //添加当前选中的 success样式用于区别
  462. });
  463. //获取查询信息
  464. function load() {
  465. //坐席
  466. var usercodeID = "";
  467. var usercode_ = $("#ZX").val(); //坐席
  468. if (usercode_ != null) {
  469. $(usercode_).each(function (i, n) {
  470. var obj1 = "";
  471. obj1 = n + ",";
  472. usercodeID += obj1;
  473. });
  474. } else {
  475. usercodeID = "";
  476. }
  477. // 调度员
  478. var ddusercodeID = "";
  479. var ddusercode_ = $("#yardman").val(); //坐席
  480. if (ddusercode_ != null) {
  481. $(ddusercode_).each(function (i, n) {
  482. var obj2 = "";
  483. obj2 = n + ",";
  484. ddusercodeID += obj2;
  485. });
  486. } else {
  487. ddusercodeID = "";
  488. }
  489. //先销毁表格
  490. $("#orderlist").bootstrapTable("destroy");
  491. //初始化表格,动态从服务器加载数据
  492. $("#orderlist").bootstrapTable({
  493. method: "get", //使用get请求到服务器获取数据
  494. url: huayi.config.callcenter_url + "WorkOrder/GetLDDealList", //获取数据的Servlet地址
  495. contentType: "application/x-www-form-urlencoded",
  496. striped: true, //表格显示条纹
  497. pagination: true, //启动分页
  498. pageSize: 10, //每页显示的记录数
  499. pageNumber: 1, //当前第几页
  500. pageList: [10, 20, 50, 100], //记录数可选列表
  501. search: false, //是否启用查询
  502. showColumns: false, //显示下拉框勾选要显示的列
  503. showRefresh: false, //显示刷新按钮
  504. sidePagination: "server", //表示服务端请求
  505. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  506. //设置为limit可以获取limit, offset, search, sort, order
  507. queryParamsType: "undefined",
  508. queryParams: function queryParams(params) {
  509. //设置查询参数
  510. var param = {
  511. page: params.pageNumber,
  512. pagesize: params.pageSize,
  513. workid: $("#wids").val(),
  514. state: $("#state").val(), //=工单状态
  515. type: $("#type").val(), //=工单类型
  516. bigtype: $("#bigtype").val(), //=大类别
  517. smalltype: $("#smalltype").val(), //=小类别
  518. key: $("#key").val(), //=关键字
  519. tel: $("#tel").val(), //=客户电话
  520. name: $("#name").val(), //=客户名称
  521. usercode: usercodeID, //=坐席工号
  522. ddusercode: ddusercodeID,
  523. keyid: $("#keyid").val(), //=关键词id
  524. source: $("#source").val(), //=来源&
  525. starttime: $("#starttime").val(), //=开始时间
  526. endtime: $("#endtime").val(), //=结束时间
  527. deptid: $("#PID").val(),
  528. type: $("#type").val(),
  529. tab: 0, //待处理
  530. sourcearea: $("#sourceAreas").val(), //区域
  531. jianhang: 1, // 多媒体
  532. token: $.cookie("token"),
  533. };
  534. return param;
  535. },
  536. onLoadSuccess: function (data) {
  537. //加载成功时执行
  538. // layer.msg("加载成功");
  539. //console.log(data);
  540. },
  541. onLoadError: function () {
  542. //加载失败时执行
  543. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  544. },
  545. });
  546. }
  547. //状态
  548. function States(val, row) {
  549. var html = "";
  550. switch (val + "") {
  551. case "0":
  552. html = "新工单";
  553. if (row.F_IsReturn == 1) {
  554. html = "新工单(回退)";
  555. }
  556. break;
  557. case "1":
  558. html = "待交办";
  559. break;
  560. case "2":
  561. html = '<span style="color:#FF0000;">待查收</span>';
  562. break;
  563. break;
  564. case "3":
  565. html = "退回审核中";
  566. break;
  567. case "4":
  568. html = "办理中";
  569. break;
  570. case "5":
  571. html = "延时审核";
  572. break;
  573. case "6":
  574. html = "已办理";
  575. break;
  576. case "7":
  577. html = "已回访";
  578. break;
  579. case "8":
  580. html = "重办中";
  581. break;
  582. case "9":
  583. html = "已结案";
  584. break;
  585. case "11":
  586. html = "重办待交办";
  587. break;
  588. }
  589. return html;
  590. }
  591. //时限
  592. function OverTime(val, row) {
  593. if (val == 1) {
  594. return (
  595. '<div class="" style="cursor: pointer;">' +
  596. '<span class="Greens">' +
  597. row.GapTime +
  598. "</span>" +
  599. "</div>"
  600. );
  601. } else if (val == 2) {
  602. return (
  603. '<div class="" style="cursor: pointer;">' +
  604. '<span class="Yellows">' +
  605. row.GapTime +
  606. "</span>" +
  607. "</div>"
  608. );
  609. } else if (val == 3) {
  610. return (
  611. '<div class="" style="cursor: pointer;">' +
  612. '<span class="Reds">' +
  613. row.GapTime +
  614. "</span>" +
  615. "</div>"
  616. );
  617. }
  618. }
  619. //办理时限
  620. function BanTime(val) {
  621. if (val) {
  622. var time = val.substring(0, val.indexOf(" "));
  623. return (
  624. '<div class="" style="cursor: pointer;">' +
  625. "<span>" +
  626. time +
  627. "</span>" +
  628. "</div>"
  629. );
  630. }
  631. }
  632. //音频
  633. function setCode(val) {
  634. if (val) {
  635. return (
  636. '<div class="imgs" style="cursor: pointer;">' +
  637. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  638. val +
  639. '" />' +
  640. "</div>"
  641. );
  642. } else {
  643. return "";
  644. }
  645. }
  646. function GetCont(val) {
  647. if (val) {
  648. var str = "<div ";
  649. if (val.length > 10) {
  650. str = str + ' title="' + val + '" ';
  651. val = val.substr(0, 10) + "...";
  652. }
  653. return str + ">" + val + "</div>";
  654. } else {
  655. return "";
  656. }
  657. }
  658. function View(val, row) {
  659. return '<div class="imgs" ><a class="" index="' + row.CreateUser +
  660. '" onclick= ckxq("' + row.F_WorkOrderId + '") >' + val + '</a></div>';
  661. }
  662. //编号
  663. function serialNumber(val, row, index) {
  664. return index + 1;
  665. }
  666. //操作
  667. function Dispose(val, row) {
  668. var Rows = row.Buttons;
  669. // alert(row.F_WorkOrderId);
  670. var WorkOrderId = row.F_WorkOrderId;
  671. var html = '';
  672. // if (row.F_WorkState == '1') { html += '<a class="xg" onclick="redeploy(' + WorkOrderId + ')">转派&nbsp</a>'; }
  673. for (var i = 0; i < Rows.length; i++) {
  674. if (Rows[i].key != 21) {
  675. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  676. if (html1) {
  677. html1 = html1.replace("data", val);
  678. }
  679. html += html1;
  680. }
  681. }
  682. // html += '<a class="xg" onclick="withdraw(\'' + row.F_WorkOrderId + '\')" title="撤回">撤回</a>'
  683. return html;
  684. }
  685. //转派
  686. function redeploy(WorkOrderId) {
  687. layer.open({
  688. type: 2,
  689. content: "../CommonHtml/zhuanpai.html?wid=" + WorkOrderId, //iframe的url,no代表不显示滚动条
  690. title: "转派",
  691. area: ["85%", "80%"], //宽高
  692. });
  693. }
  694. //查看详情
  695. function ckxq(str) {
  696. layer.open({
  697. type: 2,
  698. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  699. title: "工单详情",
  700. area: ["100%", "100%"], //宽高
  701. });
  702. }
  703. //编辑
  704. function bj(str) {
  705. layer.open({
  706. type: 2,
  707. content: "../CommonHtml/AddAppealDCL.html?wid=" + str + "&workType=jb", //iframe的url,no代表不显示滚动条
  708. title: "编辑工单",
  709. area: ["95%", "95%"], //宽高
  710. });
  711. }
  712. //删除
  713. function move(str) {
  714. layer.confirm(
  715. "确定删除工单?", {
  716. btn: ["是", "否"], //按钮
  717. },
  718. function () {
  719. $.post(
  720. huayi.config.callcenter_url +
  721. "WorkOrder/DelWorkOrder", {
  722. ids: str,
  723. token: $.cookie("token"),
  724. },
  725. function (result) {
  726. result = JSON.parse(result);
  727. if (result.state.toLowerCase() == "success") {
  728. layer.msg("删除成功");
  729. load();
  730. }
  731. }
  732. );
  733. }
  734. );
  735. }
  736. ////删除
  737. function withdraw(str) {
  738. layer.confirm(
  739. "确定撤回?", {
  740. btn: ["是", "否"], //按钮
  741. },
  742. function () {
  743. $.post(
  744. huayi.config.callcenter_url +
  745. "WorkOrder/WithdrawDWorkOrder", {
  746. workorderid: str,
  747. token: $.cookie("token"),
  748. },
  749. function (result) {
  750. result = JSON.parse(result);
  751. if (result.state.toLowerCase() == "success") {
  752. layer.msg("撤回成功");
  753. load();
  754. }
  755. }
  756. );
  757. }
  758. );
  759. }
  760. //提交
  761. function tj(str) {
  762. layer.confirm(
  763. "确定要提交工单么?", {
  764. btn: ["确定", "取消"], //按钮
  765. },
  766. function () {
  767. //请求后台数据
  768. /*发送请求*/
  769. $.post(
  770. huayi.config.callcenter_url +
  771. "WorkOrder/SubmitWorkOrder", {
  772. ids: str,
  773. token: $.cookie("token"),
  774. },
  775. function (result) {
  776. result = JSON.parse(result);
  777. if (result.state.toLowerCase() == "success") {
  778. layer.msg("提交成功");
  779. load();
  780. }
  781. }
  782. );
  783. }
  784. );
  785. }
  786. //交办
  787. function jb(str) {
  788. layer.open({
  789. type: 2,
  790. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  791. title: "工单交办",
  792. area: ["87%", "80%"], //宽高
  793. });
  794. }
  795. //领导批示
  796. function lader(str) {
  797. layer.open({
  798. type: 2,
  799. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  800. title: "领导批示",
  801. area: ["60%", "80%"], //宽高
  802. });
  803. }
  804. //市长批示
  805. function city(str) {
  806. layer.open({
  807. type: 2,
  808. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  809. title: "领导批示",
  810. area: ["60%", "80%"], //宽高
  811. });
  812. }
  813. //办理
  814. function bl(str) {
  815. layer.open({
  816. type: 2,
  817. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  818. title: "办理工单",
  819. area: ["60%", "80%"], //宽高
  820. });
  821. }
  822. //督办
  823. function Supervision(str) {
  824. layer.open({
  825. type: 2,
  826. content: "../CommonHtml/Supervision_.html?wid=" +
  827. str +
  828. "&type=1", //iframe的url,no代表不显示滚动条
  829. title: "督办",
  830. area: ["60%", "80%"], //宽高
  831. });
  832. }
  833. //督查
  834. function Supervision_(str) {
  835. layer.open({
  836. type: 2,
  837. content: "../CommonHtml/Supervision_.html?wid=" +
  838. str +
  839. "&type=2", //iframe的url,no代表不显示滚动条
  840. title: "监察",
  841. area: ["60%", "80%"], //宽高
  842. });
  843. }
  844. //强制结案
  845. function StrongLawsuit(str) {
  846. layer.open({
  847. type: 2,
  848. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  849. title: "强制结案",
  850. area: ["60%", "80%"], //宽高
  851. });
  852. }
  853. //回退BackDtail
  854. function BackDtail(str) {
  855. layer.open({
  856. type: 2,
  857. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  858. title: "工单回退",
  859. area: ["60%", "80%"], //宽高
  860. });
  861. }
  862. //查收
  863. function cs(str) {
  864. layer.confirm(
  865. "确定要查收?", {
  866. btn: ["是", "否"], //按钮
  867. },
  868. function () {
  869. $.post(
  870. huayi.config.callcenter_url +
  871. "WorkOrder/ReceiveWorkOrder", {
  872. workorderid: str,
  873. token: $.cookie("token"),
  874. },
  875. function (result) {
  876. result = JSON.parse(result);
  877. if (result.state.toLowerCase() == "success") {
  878. layer.msg("查收成功");
  879. load();
  880. }
  881. }
  882. );
  883. }
  884. );
  885. }
  886. //收回
  887. function sh(str) {
  888. layer.confirm(
  889. "确定要回收?", {
  890. btn: ["是", "否"], //按钮
  891. },
  892. function () {
  893. $.post(
  894. huayi.config.callcenter_url +
  895. "WorkOrder/TakeBackWorkOrder", {
  896. workorderid: str,
  897. token: $.cookie("token"),
  898. },
  899. function (result) {
  900. result = JSON.parse(result);
  901. if (result.state.toLowerCase() == "success") {
  902. layer.msg("回收");
  903. load();
  904. }
  905. }
  906. );
  907. }
  908. );
  909. }
  910. //强制回收
  911. function recycles() {
  912. layer.confirm("确定要强制退回吗?", {
  913. btn: ["是", "否"], //按钮
  914. });
  915. }
  916. //退回申请
  917. function th(str) {
  918. layer.open({
  919. type: 2,
  920. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  921. title: "申请退回工单",
  922. area: ["60%", "80%"], //宽高
  923. });
  924. }
  925. //审核退回申请
  926. function shth(str) {
  927. layer.open({
  928. type: 2,
  929. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  930. title: "审核退回申请",
  931. area: ["60%", "80%"], //宽高
  932. });
  933. }
  934. //办理
  935. // function th(str) {
  936. // layer.open({
  937. // type: 2,
  938. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  939. // title: '办理工单',
  940. // area: ['35%', '30%'], //宽高
  941. // });
  942. // }
  943. //申请延时
  944. function ys(str) {
  945. layer.open({
  946. type: 2,
  947. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  948. title: "申请延时",
  949. area: ["60%", "80%"], //宽高
  950. });
  951. }
  952. //审核申请延时
  953. function shys(str) {
  954. layer.open({
  955. type: 2,
  956. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  957. title: "审核延时申请",
  958. area: ["60%", "80%"], //宽高
  959. });
  960. }
  961. //诉求回访
  962. function hf(str) {
  963. layer.open({
  964. type: 2,
  965. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  966. title: "工单回访",
  967. area: ["60%", "80%"], //宽高
  968. });
  969. }
  970. //重办工单
  971. function cb(str) {
  972. layer.open({
  973. type: 2,
  974. content: "../CommonHtml/AddAppealDCL.html?wid=" + str + "&workType=cb", //iframe的url,no代表不显示滚动条
  975. // content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  976. title: "重办工单",
  977. area: ["90%", "90%"], //宽高
  978. });
  979. }
  980. //结案
  981. function Lawsuit(str) {
  982. layer.open({
  983. type: 2,
  984. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  985. title: "诉求单结案",
  986. area: ["60%", "80%"], //宽高
  987. });
  988. }
  989. //驳回重办
  990. function bhcb(str) {
  991. //回退BackDtail
  992. layer.open({
  993. type: 2,
  994. content: "../CommonHtml/rejectionCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  995. title: "驳回重办",
  996. area: ["60%", "80%"], //宽高
  997. });
  998. }
  999. $(".Appeal").click(function () {
  1000. layer.open({
  1001. type: 2,
  1002. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  1003. title: "新增诉求",
  1004. area: ["85%", "80%"], //宽高
  1005. });
  1006. });
  1007. //上传文件
  1008. function upload() {
  1009. if (document.getElementById("upFile").files.length > 0) {
  1010. var formData = new FormData();
  1011. formData.append(
  1012. "upFile",
  1013. document.getElementById("upFile").files[0]
  1014. );
  1015. formData.append("token", $.cookie("token"));
  1016. $.ajax({
  1017. url: huayi.config.callcenter_url +
  1018. "/WorkOrder/UploadFile",
  1019. type: "POST",
  1020. data: formData,
  1021. /**
  1022. *必须false才会自动加上正确的Content-Type
  1023. */
  1024. contentType: false,
  1025. /**
  1026. * 必须false才会避开jQuery对 formdata 的默认处理
  1027. * XMLHttpRequest会对 formdata 进行正确的处理
  1028. */
  1029. processData: false,
  1030. success: function (result) {
  1031. document.getElementById(
  1032. "upFile"
  1033. ).outerHTML = document.getElementById(
  1034. "upFile"
  1035. ).outerHTML;
  1036. $("#upFile").change(function () {
  1037. upload();
  1038. });
  1039. var r = $.parseJSON(result);
  1040. if (r.state.toLowerCase() == "success") {
  1041. $(".fjnr").text(r.data);
  1042. $("#scfj").show();
  1043. }
  1044. },
  1045. });
  1046. } else {
  1047. layer.confirm("请上传文件!", {
  1048. btn: ["确定"],
  1049. });
  1050. }
  1051. }
  1052. //来源
  1053. function LY(obj) {
  1054. obj.empty();
  1055. obj.append(
  1056. '<option selected="selected" value="">请选择</option>'
  1057. );
  1058. $.getJSON(
  1059. huayi.config.callcenter_url +
  1060. "Dictionary/GetDicValueListById", {
  1061. token: $.cookie("token"),
  1062. id: 1,
  1063. },
  1064. function (data) {
  1065. if (data.state.toLowerCase() == "success") {
  1066. var content = data.data;
  1067. $(content).each(function (i, n) {
  1068. $(
  1069. "<option value='" +
  1070. n.F_ValueId +
  1071. "'>" +
  1072. n.F_Value +
  1073. "</option>"
  1074. ).appendTo(obj);
  1075. });
  1076. }
  1077. }
  1078. );
  1079. }
  1080. //类别
  1081. function LB(obj) {
  1082. obj.empty();
  1083. obj.append(
  1084. '<option selected="selected" value="">请选择</option>'
  1085. );
  1086. $.getJSON(
  1087. huayi.config.callcenter_url +
  1088. "Dictionary/GetDicValueListById", {
  1089. token: $.cookie("token"),
  1090. id: 2,
  1091. },
  1092. function (data) {
  1093. if (data.state.toLowerCase() == "success") {
  1094. var content = data.data;
  1095. $(content).each(function (i, n) {
  1096. $(
  1097. "<option value='" +
  1098. n.F_ValueId +
  1099. "'>" +
  1100. n.F_Value +
  1101. "</option>"
  1102. ).appendTo(obj);
  1103. });
  1104. }
  1105. }
  1106. );
  1107. }
  1108. // 主题
  1109. function ZT(obj) {
  1110. obj.empty();
  1111. obj.append(
  1112. '<option selected="selected" value="">请选择</option>'
  1113. );
  1114. $.getJSON(
  1115. huayi.config.callcenter_url +
  1116. "Dictionary/GetDicValueListById", {
  1117. token: $.cookie("token"),
  1118. id: 3,
  1119. },
  1120. function (data) {
  1121. if (data.state.toLowerCase() == "success") {
  1122. var content = data.data;
  1123. $(content).each(function (i, n) {
  1124. $(
  1125. "<option value='" +
  1126. n.F_ValueId +
  1127. "'>" +
  1128. n.F_Value +
  1129. "</option>"
  1130. ).appendTo(obj);
  1131. });
  1132. }
  1133. }
  1134. );
  1135. }
  1136. function tree() {
  1137. $.get(
  1138. huayi.config.callcenter_url + "Department/GetDeptList", {
  1139. token: $.cookie("token"),
  1140. // "pid": pid
  1141. },
  1142. function (result) {
  1143. result = $.parseJSON(result);
  1144. $.fn.zTree.init(
  1145. $("#addTreeDemo"),
  1146. setting1,
  1147. result.data
  1148. ); //实例化树形图
  1149. }
  1150. );
  1151. }
  1152. var setting1 = {
  1153. data: {
  1154. key: {
  1155. name: "F_DeptName",
  1156. },
  1157. simpleData: {
  1158. enable: true,
  1159. idKey: "F_DeptId",
  1160. pIdKey: "F_PartentId",
  1161. rootPId: 0,
  1162. },
  1163. },
  1164. callback: {
  1165. onClick: zTreeOnClick,
  1166. },
  1167. };
  1168. function zTreeOnClick(event, treeId, treeNode) {
  1169. if (treeNode.level >= 1) {
  1170. $(".inps").val(treeNode.F_DeptName);
  1171. $("#PID").val(treeNode.F_DeptId);
  1172. $("#Dpment").val(treeNode.F_DeptName);
  1173. $(".Cleans").show();
  1174. }
  1175. }
  1176. $(".exportFile").click(function () {
  1177. var usercode_ = $("#ZX").val(); //坐席
  1178. if (usercode_ != null) {
  1179. $(usercode_).each(function (i, n) {
  1180. var obj1 = "";
  1181. obj1 = n + ",";
  1182. usercodeID += obj1;
  1183. });
  1184. } else {
  1185. usercodeID = "";
  1186. }
  1187. // 调度员
  1188. var ddusercodeID = "";
  1189. var ddusercode_ = $("#yardman").val(); //坐席
  1190. if (ddusercode_ != null) {
  1191. $(ddusercode_).each(function (i, n) {
  1192. var obj2 = "";
  1193. obj2 = n + ",";
  1194. ddusercodeID += obj2;
  1195. });
  1196. } else {
  1197. ddusercodeID = "";
  1198. }
  1199. var workid = $("#wids").val()
  1200. var key = $("#key").val() //=关键字
  1201. var tel = $("#tel").val() //=客户电话
  1202. var name = $("#name").val() //=客户名称
  1203. var usercode = usercodeID //=坐席工号
  1204. var ddusercode = ddusercodeID
  1205. var source = $("#source").val() //=来源&
  1206. var starttime = $("#starttime").val() //=开始时间
  1207. var endtime = $("#endtime").val() //=结束时间
  1208. var deptid = $("#PID").val()
  1209. var type = $("#type").val() //=工单类型
  1210. var bigtype = $("#bigtype").val()
  1211. var smalltype = $("#smalltype").val() //=小类别
  1212. var sourcearea = $("#sourceAreas").val() //区域
  1213. var state = $("#state").val() == undefined ? "" : $("#state").val() //=工单状态
  1214. var tab = 0;
  1215. var keyid = $("#keyid").val() //=关键词id
  1216. var url = huayi.config.callcenter_url + "WorkOrder/GetLDDealList?token=" + $.cookie("token");
  1217. url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" + key +
  1218. "&tel=" +
  1219. tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
  1220. source +
  1221. "&starttime=" + starttime + "&endtime=" + endtime + "&deptid=" + deptid + "&sourcearea=" +
  1222. sourcearea +
  1223. "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&keyid=" + keyid + "&jianhang=1" +
  1224. "&isdc=1";
  1225. window.location.href = url;
  1226. })
  1227. </script>
  1228. </body>
  1229. </html>