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LeaderYJA.html 42KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>已结案列表</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <link rel="stylesheet" href="../css/bootstrap-select.css">
  8. <script src="../Script/Common/huayi.config.js"></script>
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <style>
  12. #sqzx th {
  13. padding: 5px 8px 5px 0;
  14. text-align: right;
  15. }
  16. .select {
  17. width: 150px;
  18. background-color: #FFF;
  19. background-image: none;
  20. border: 1px solid #ccc;
  21. border-radius: 1px;
  22. color: inherit;
  23. padding: 6px 12px;
  24. }
  25. #sex {
  26. background-color: #FFF;
  27. background-image: none;
  28. border: 1px solid #ccc;
  29. border-radius: 1px;
  30. color: inherit;
  31. padding: 6px 12px;
  32. }
  33. input {
  34. background-color: #FFF;
  35. background-image: none;
  36. border: 1px solid #ccc;
  37. border-radius: 1px;
  38. color: inherit;
  39. padding: 6px 12px;
  40. }
  41. #sqzx td {
  42. padding: 6px 0 5px 10px;
  43. }
  44. .lxr ul li {
  45. float: left;
  46. list-style: none;
  47. width: 30%;
  48. margin-bottom: 5px;
  49. padding-top: 10px;
  50. }
  51. .clearFix:after {
  52. content: "";
  53. display: block;
  54. clear: both;
  55. }
  56. .form-group {
  57. padding-left: 40px;
  58. margin-bottom: 0;
  59. }
  60. textarea {
  61. height: 70px;
  62. border: 1px solid #ccc;
  63. border-radius: 1px;
  64. width: 50%;
  65. resize: none;
  66. }
  67. .textarea_box {
  68. margin-top: 10px;
  69. }
  70. .box_content {
  71. border-bottom: 1px solid #ccc;
  72. }
  73. .tj_content {
  74. border: 1px solid #e6e6e6;
  75. border-radius: 5px;
  76. }
  77. .t-shade {
  78. position: fixed;
  79. top: 0;
  80. left: 0;
  81. width: 100%;
  82. background: rgba(0, 0, 0, 0.48);
  83. z-index: 10004;
  84. display: none;
  85. }
  86. .lyxz .shade_k {
  87. z-index: 10005;
  88. width: 40%;
  89. left: 30%;
  90. margin: 20% auto;
  91. position: absolute;
  92. background-color: #fff;
  93. box-shadow: 1px 1px 50px rgba(0, 0, 0, .3);
  94. border-radius: 5px;
  95. }
  96. .shade_title {
  97. padding: 0 80px 0 20px;
  98. height: 42px;
  99. line-height: 42px;
  100. border-bottom: 1px solid #eee;
  101. font-size: 16px;
  102. color: #FFFFFF;
  103. overflow: hidden;
  104. background-color: #00a1cb;
  105. border-radius: 2px 2px 0 0;
  106. position: relative;
  107. border-top-left-radius: 5px;
  108. border-top-right-radius: 5px;
  109. }
  110. .cx {
  111. display: block;
  112. }
  113. .setwin {
  114. position: absolute;
  115. right: 15px;
  116. top: 5px;
  117. font-size: 0;
  118. line-height: initial;
  119. }
  120. .setwin a {
  121. position: relative;
  122. width: 16px;
  123. height: 16px;
  124. font-size: 20px;
  125. color: #fff;
  126. }
  127. .xg i {
  128. font-size: 16px;
  129. }
  130. .hidens {
  131. display: none;
  132. }
  133. .Min-width {
  134. width: 150px;
  135. }
  136. .hidens {
  137. display: none;
  138. }
  139. .inpBox {
  140. border: 1px solid #cccccc;
  141. height: 32px;
  142. width: 220px;
  143. display: inline-block;
  144. position: relative;
  145. vertical-align: middle;
  146. position: absolute;
  147. left: 0px;
  148. top: 7px;
  149. z-index: 111;
  150. }
  151. .selDpart1 {
  152. position: absolute;
  153. left: 0px;
  154. top: 30px;
  155. z-index: 11111;
  156. width: 220px;
  157. line-height: 30px;
  158. background: #FFFFFF;
  159. display: none;
  160. }
  161. #sponsor {
  162. width: 218px;
  163. border: 1px solid #00a1cb;
  164. margin: 0;
  165. padding: 0;
  166. list-style: none;
  167. max-height: 212px;
  168. overflow-x: hidden;
  169. overflow-y: scroll;
  170. }
  171. #sponsor li {
  172. margin: 0;
  173. padding-left: 10px;
  174. width: 220px;
  175. height: 30px;
  176. line-height: 30px;
  177. list-style: none;
  178. }
  179. #sponsor li:hover {
  180. background: #00a1cb;
  181. }
  182. .addTree {
  183. background: #fff;
  184. position: absolute;
  185. width: 100%;
  186. border: 1px solid darkgrey;
  187. right: 0;
  188. top: 29px;
  189. display: none;
  190. z-index: 222;
  191. }
  192. .xl {
  193. display: inline-block;
  194. background: url(../../img/dropDown.png) no-repeat;
  195. height: 100%;
  196. background-position: center center;
  197. width: 20px;
  198. position: absolute;
  199. right: 0;
  200. top: 0px;
  201. /* background-color: #f7bc8b; */
  202. cursor: pointer;
  203. }
  204. .ztree li span {
  205. border: none;
  206. padding: 0;
  207. }
  208. .inps {
  209. width: 217px;
  210. height: 30px;
  211. outline: none;
  212. border: 0;
  213. border-image-width: 0;
  214. padding: 0;
  215. padding-left: 3px;
  216. }
  217. .xl {
  218. display: inline-block;
  219. background: url(../img/dropDown.png) no-repeat;
  220. height: 100%;
  221. background-position: center center;
  222. width: 20px;
  223. position: absolute;
  224. right: 0;
  225. top: 0px;
  226. /* background-color: #f7bc8b; */
  227. cursor: pointer;
  228. }
  229. .Cleans {
  230. display: inline-block;
  231. width: 20px;
  232. position: absolute;
  233. right: 21px;
  234. top: 5px;
  235. display: none;
  236. }
  237. </style>
  238. </head>
  239. <body class="gray-bg">
  240. <div class="wrapper wrapper-content animated fadeInRight">
  241. <div class="daoHang clearfix">
  242. <div class="dhLeft">
  243. <sapn>
  244. <i class="syIcon"></i>位置:
  245. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  246. <a href="javaScript:;">工单处理</a>&gt;
  247. <a href="" class="nowPosition">已办结</a>
  248. </sapn>
  249. </div>
  250. <div class="dhRight">
  251. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  252. </div>
  253. </div>
  254. <div style="padding: 10px;" class="tj_content clearFix">
  255. <div style="padding: 10px;" class="tj_content clearFix">
  256. <div>
  257. <span>【搜索信息】</span>
  258. <div class="box_content">
  259. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  260. <tr>
  261. <th>关键字:</th>
  262. <td>
  263. <input type="text" placeholder="输入关键字" id="key" class="Min-width" />
  264. </td>
  265. <th>事项编号:</th>
  266. <td>
  267. <input type="text" placeholder="输入工单号" id="wids" class="Min-width" />
  268. </td>
  269. <th>结案时间:</th>
  270. <td>
  271. <input type="text" id="wjstarttime" class="laydate-icon Min-width"
  272. style="height: 32px;" />&nbsp;——&nbsp;<input type="text" id="wjendtime"
  273. class="laydate-icon Min-width" style="height: 32px;" />
  274. </td>
  275. </tr>
  276. <tr>
  277. <th>区域:</th>
  278. <td>
  279. <select name="" id="sourceAreas" class="select">
  280. </select>
  281. </td>
  282. <th>工单来源:</th>
  283. <td>
  284. <select class="select_" id="source"></select>
  285. </td>
  286. <th>类型:</th>
  287. <td>
  288. <select class="select_" id="type"></select>
  289. </td>
  290. </tr>
  291. <tr>
  292. <th>来电号码:</th>
  293. <td>
  294. <input type="text" id="tel" class="Min-width" />
  295. </td>
  296. <th>来电人:</th>
  297. <td>
  298. <input type="text" id="name" class="Min-width" />
  299. </td>
  300. <th>坐席:</th>
  301. <td>
  302. <div style="width: 260px;">
  303. <select id="ZX" name="select" class="selectpicker show-tick form-control"
  304. multiple data-live-search="true">
  305. <option value="">请选择坐席</option>
  306. </select>
  307. </div>
  308. </td>
  309. </tr>
  310. <tr>
  311. <th>审核员:</th>
  312. <td>
  313. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  314. multiple data-live-search="true">
  315. <option value="">请选择调度员</option>
  316. </select>
  317. </td>
  318. <th>承办单位:</th>
  319. <td style="position: relative;">
  320. <div class="inpBox">
  321. <input type="text" class="inps" onkeyup="darptSearch()" />
  322. <i class="Cleans fa fa-close"></i>
  323. <i class="xl xl_one"></i>
  324. <div class="addTree xlAdd">
  325. <ul id="addTreeDemo" class="ztree"></ul>
  326. </div>
  327. </div>
  328. <div class="selDpart1">
  329. <ul id="sponsor">
  330. </ul>
  331. </div>
  332. </td>
  333. <th>当即办结:</th>
  334. <td>
  335. <select style="width: 260px;" id="dealtype" name="select" class="form-control"
  336. data-live-search="true">
  337. <option value="">请选择</option>
  338. <option value="0">转办办结</option>
  339. <option value="1">当即办结</option>
  340. <option value="2">按时办结</option>
  341. <option value="3">超期办结</option>
  342. </select>
  343. </td>
  344. </tr>
  345. <tr>
  346. <th>回访满意度:</th>
  347. <td>
  348. <select id="Issatisfie" name="select" class="form-control" data-live-search="true">
  349. <option value="">请选择</option>
  350. <option value="0">不满意</option>
  351. <option value="1">满意</option>
  352. </select>
  353. </td>
  354. <!--<th>结案满意度:</th>
  355. <td>
  356. <select id="F_IsSatisfie" style="width: 260px;" name="select" class="form-control" data-live-search="true">
  357. <option value="">请选择</option>
  358. <option value="0">不满意</option>
  359. <option value="1">满意</option>
  360. </select>
  361. </td>-->
  362. <th style="text-align: center;">
  363. </th>
  364. <td>
  365. <botton class="btns Seach">搜索</botton>
  366. <botton class="btns exportFile">导出</botton>
  367. </td>
  368. </tr>
  369. </table>
  370. </div>
  371. </div>
  372. <div>
  373. <div style="width: 100%;padding: 10px;">
  374. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  375. data-pagination="true">
  376. <thead>
  377. <tr>
  378. <th data-checkbox="true"></th>
  379. <th data-field="F_WorkOrderId" data-align="center">工单单号</th>
  380. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
  381. <th data-field="DeptName" data-align="center">承办单位</th>
  382. <th data-field="OtherDeptName" data-align="center">协办单位</th>
  383. <th data-field="UserName" data-align="center">受理人</th>
  384. <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
  385. <!--<th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>-->
  386. <th data-field="OverState" data-formatter="OverTime" data-align="center">时限</th>
  387. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">办理时限</th>
  388. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
  389. </tr>
  390. </thead>
  391. <tbody class="list"></tbody>
  392. </table>
  393. </div>
  394. </div>
  395. </div>
  396. </div>
  397. <!--下载框-->
  398. <div class="t-shade lyxz">
  399. <div class="shade_k">
  400. <div class="shade_title">
  401. <span>录音播放与下载<srong class="cknum"></srong></span>
  402. <span class="setwin gbly"><a>x</a></span>
  403. </div>
  404. <div class="shade_content">
  405. <div class="Ly_box audiojs">
  406. </div>
  407. </div>
  408. </div>
  409. </div>
  410. <input type="hidden" id="PID" />
  411. <input type="hidden" id="Dpment" />
  412. </div>
  413. <script src="../js/bootstrap-select.js"></script>
  414. <script src="../css/laydate/laydate.js"></script>
  415. <script src="../My97DatePicker/WdatePicker.js"></script>
  416. <script src="../js/zTree/jquery.ztree.core.js"></script>
  417. <script src="../js/search/screen.js"></script>
  418. <script>
  419. var wid = helper.request.queryString("states");
  420. if (wid) {
  421. $("#state").val(wid);
  422. }
  423. $(document).ready(function () {
  424. load();
  425. laydate.skin('blue');
  426. laydate({
  427. elem: '#wjstarttime',
  428. event: 'focus'
  429. });
  430. laydate({
  431. elem: '#wjendtime',
  432. event: 'focus'
  433. });
  434. });
  435. //关闭录音弹出
  436. $(".gbly").click(function () {
  437. $(".lyxz").removeClass("cx");
  438. $('audio')[0].pause();
  439. });
  440. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  441. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  442. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  443. });
  444. //获取查询信息
  445. function load() {
  446. //坐席
  447. var usercodeID = "";
  448. var usercode_ = $("#ZX").val(); //坐席
  449. if (usercode_ != null) {
  450. $(usercode_).each(function (i, n) {
  451. var obj1 = '';
  452. obj1 = n + ",";
  453. usercodeID += obj1;
  454. })
  455. } else {
  456. usercodeID = ""
  457. }
  458. // 调度员
  459. var ddusercodeID = "";
  460. var ddusercode_ = $("#yardman").val(); //坐席
  461. if (ddusercode_ != null) {
  462. $(ddusercode_).each(function (i, n) {
  463. var obj2 = '';
  464. obj2 = n + ",";
  465. ddusercodeID += obj2;
  466. })
  467. } else {
  468. ddusercodeID = ""
  469. }
  470. //先销毁表格
  471. $('#orderlist').bootstrapTable('destroy');
  472. //初始化表格,动态从服务器加载数据
  473. $("#orderlist").bootstrapTable({
  474. method: "get", //使用get请求到服务器获取数据
  475. url: huayi.config.callcenter_url + "WorkOrder/GetLDDealList", //获取数据的Servlet地址
  476. contentType: "application/x-www-form-urlencoded",
  477. striped: true, //表格显示条纹
  478. pagination: true, //启动分页
  479. pageSize: 10, //每页显示的记录数
  480. pageNumber: 1, //当前第几页
  481. pageList: [10, 20, 50, 100], //记录数可选列表
  482. search: false, //是否启用查询
  483. showColumns: false, //显示下拉框勾选要显示的列
  484. showRefresh: false, //显示刷新按钮
  485. sidePagination: "server", //表示服务端请求
  486. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  487. //设置为limit可以获取limit, offset, search, sort, order
  488. queryParamsType: "undefined",
  489. queryParams: function queryParams(params) { //设置查询参数
  490. var param = {
  491. page: params.pageNumber,
  492. pagesize: params.pageSize,
  493. workid: $("#wids").val(),
  494. state: $("#state").val(), //=工单状态
  495. type: $("#type").val(), //=工单类型
  496. bigtype: $("#bigtype").val(), //=大类别
  497. smalltype: $("#smalltype").val(), //=小类别
  498. key: $("#key").val(), //=关键字
  499. tel: $("#tel").val(), //=客户电话
  500. name: $("#name").val(), //=客户名称
  501. usercode: usercodeID, //=坐席工号
  502. ddusercode: ddusercodeID,
  503. keyid: $("#keyid").val(), //=关键词id
  504. source: $("#source").val(), //=来源&
  505. //starttime: $("#starttime").val(), //=开始时间
  506. //endtime: $("#endtime").val(), //=结束时间
  507. wjstarttime: $("#wjstarttime").val(), //=开始时间
  508. wjendtime: $("#wjendtime").val(), //=结束时间
  509. deptid: $("#PID").val(),
  510. type: $("#type").val(),
  511. tab: 5, //待处理
  512. sourcearea: $('#sourceAreas').val(), //区域
  513. dealtype: $("#dealtype").val(),
  514. Issatisfie: $("#Issatisfie").val(),
  515. //F_IsSatisfie: $("#F_IsSatisfie").val(),
  516. token: $.cookie("token")
  517. };
  518. return param;
  519. },
  520. onLoadSuccess: function (data) { //加载成功时执行
  521. // layer.msg("加载成功");
  522. //console.log(data);
  523. },
  524. onLoadError: function () { //加载失败时执行
  525. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  526. }
  527. });
  528. }
  529. //状态
  530. function States(val, row) {
  531. var html = '';
  532. switch (val + '') {
  533. case '0':
  534. html = '新工单';
  535. if (row.F_IsReturn == 1) {
  536. html = '新工单(回退)';
  537. }
  538. break;
  539. case '1':
  540. html = '待交办';
  541. break;
  542. case '2':
  543. html = '待查收';
  544. break;
  545. case '3':
  546. html = '退回审核中';
  547. break;
  548. case '4':
  549. html = '办理中';
  550. break;
  551. case '5':
  552. html = '延时审核';
  553. break;
  554. case '6':
  555. html = '已办理';
  556. break;
  557. case '7':
  558. html = '已回访';
  559. break;
  560. case '8':
  561. html = '重办中';
  562. break;
  563. case '9':
  564. html = '已结案';
  565. break;
  566. case '10':
  567. html = '待审核';
  568. break;
  569. case '11':
  570. html = '重办待交办';
  571. break;
  572. // case '12':
  573. // html = '待审核';
  574. // break;
  575. case '13':
  576. html = '重办驳回';
  577. break;
  578. }
  579. return html;
  580. }
  581. //时限
  582. function OverTime(val, row) {
  583. if (val == 1) {
  584. return '<div class="" style="cursor: pointer;">' +
  585. '<span class="Greens">' + row.GapTime + '</span>' +
  586. '</div>';
  587. } else if (val == 2) {
  588. return '<div class="" style="cursor: pointer;">' +
  589. '<span class="Yellows">' + row.GapTime + '</span>' +
  590. '</div>';
  591. } else if (val == 3) {
  592. return '<div class="" style="cursor: pointer;">' +
  593. '<span class="Reds">' + row.GapTime + '</span>' +
  594. '</div>';
  595. }
  596. }
  597. //办理时限
  598. function BanTime(val) {
  599. if (val) {
  600. var time = val.substring(0, val.indexOf(' '));
  601. return '<div class="" style="cursor: pointer;">' +
  602. '<span>' + time + '</span>' +
  603. '</div>';
  604. }
  605. }
  606. //音频
  607. function setCode(val) {
  608. if (val) {
  609. return '<div class="imgs" style="cursor: pointer;">' +
  610. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' + val + '" />' +
  611. '</div>';
  612. } else {
  613. return '';
  614. }
  615. }
  616. function GetCont(val) {
  617. if (val) {
  618. var str = '<div '
  619. if (val.length > 10) {
  620. str = str + ' title="' + val + '" ';
  621. val = val.substr(0, 10) + "...";
  622. }
  623. return str + '>' + val + '</div>';
  624. } else {
  625. return '';
  626. }
  627. }
  628. //操作
  629. function Dispose(val, row) {
  630. var Rows = row.Buttons;
  631. var html = '';
  632. for (var i = 0; i < Rows.length; i++) {
  633. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  634. if (html1) {
  635. html1 = html1.replace("data", val);
  636. }
  637. html += html1;
  638. }
  639. return html;
  640. }
  641. //查看详情
  642. function ckxq(str) {
  643. layer.open({
  644. type: 2,
  645. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  646. title: '工单详情',
  647. area: ['100%', '100%'], //宽高
  648. });
  649. }
  650. //编辑
  651. function bj(str) {
  652. layer.open({
  653. type: 2,
  654. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  655. title: '编辑工单',
  656. area: ['96%', '85%'], //宽高
  657. });
  658. }
  659. //删除
  660. function move(str) {
  661. layer.confirm('确定删除工单?', {
  662. btn: ['是', '否'] //按钮
  663. }, function () {
  664. $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
  665. ids: str,
  666. token: $.cookie("token")
  667. }, function (result) {
  668. result = JSON.parse(result);
  669. if (result.state.toLowerCase() == "success") {
  670. layer.msg("删除成功");
  671. load();
  672. }
  673. })
  674. });
  675. }
  676. //提交
  677. function tj(str) {
  678. layer.confirm('确定要提交工单么?', {
  679. btn: ['确定', '取消'] //按钮
  680. }, function () {
  681. //请求后台数据
  682. /*发送请求*/
  683. $.post(huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
  684. ids: str,
  685. token: $.cookie("token")
  686. }, function (result) {
  687. result = JSON.parse(result);
  688. if (result.state.toLowerCase() == "success") {
  689. layer.msg("提交成功");
  690. load();
  691. }
  692. })
  693. });
  694. }
  695. //交办
  696. function jb(str) {
  697. layer.open({
  698. type: 2,
  699. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  700. title: '工单交办',
  701. area: ['87%', '80%'], //宽高
  702. });
  703. }
  704. //领导批示
  705. function lader(str) {
  706. layer.open({
  707. type: 2,
  708. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  709. title: '领导批示',
  710. area: ['60%', '80%'], //宽高
  711. });
  712. }
  713. //市长批示
  714. function city(str) {
  715. layer.open({
  716. type: 2,
  717. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  718. title: '领导批示',
  719. area: ['60%', '80%'], //宽高
  720. });
  721. }
  722. //办理
  723. function bl(str) {
  724. layer.open({
  725. type: 2,
  726. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  727. title: '办理工单',
  728. area: ['60%', '80%'], //宽高
  729. });
  730. }
  731. //督办
  732. function Supervision(str) {
  733. layer.open({
  734. type: 2,
  735. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1', //iframe的url,no代表不显示滚动条
  736. title: '督办',
  737. area: ['60%', '80%'], //宽高
  738. });
  739. }
  740. //督查
  741. function Supervision_(str) {
  742. layer.open({
  743. type: 2,
  744. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url,no代表不显示滚动条
  745. title: '监察',
  746. area: ['60%', '80%'], //宽高
  747. });
  748. }
  749. //强制结案
  750. function StrongLawsuit(str) {
  751. layer.open({
  752. type: 2,
  753. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  754. title: '强制结案',
  755. area: ['60%', '80%'], //宽高
  756. });
  757. }
  758. //回退BackDtail
  759. function BackDtail(str) {
  760. layer.open({
  761. type: 2,
  762. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  763. title: '工单回退',
  764. area: ['60%', '80%'], //宽高
  765. });
  766. }
  767. //查收
  768. function cs(str) {
  769. layer.confirm('确定要查收?', {
  770. btn: ['是', '否'] //按钮
  771. }, function () {
  772. $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  773. workorderid: str,
  774. token: $.cookie("token")
  775. }, function (result) {
  776. result = JSON.parse(result);
  777. if (result.state.toLowerCase() == "success") {
  778. layer.msg("查收成功");
  779. load();
  780. }
  781. })
  782. });
  783. }
  784. //收回
  785. function sh(str) {
  786. layer.confirm('确定要回收?', {
  787. btn: ['是', '否'] //按钮
  788. }, function () {
  789. $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
  790. workorderid: str,
  791. token: $.cookie("token")
  792. }, function (result) {
  793. result = JSON.parse(result);
  794. if (result.state.toLowerCase() == "success") {
  795. layer.msg("回收");
  796. load();
  797. }
  798. })
  799. });
  800. }
  801. //强制回收
  802. function recycles() {
  803. layer.confirm('确定要强制退回吗?', {
  804. btn: ['是', '否'] //按钮
  805. });
  806. }
  807. //退回申请
  808. function th(str) {
  809. layer.open({
  810. type: 2,
  811. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  812. title: '申请退回工单',
  813. area: ['60%', '80%'], //宽高
  814. });
  815. }
  816. //审核退回申请
  817. function shth(str) {
  818. layer.open({
  819. type: 2,
  820. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  821. title: '审核退回申请',
  822. area: ['60%', '80%'], //宽高
  823. });
  824. }
  825. //办理
  826. // function th(str) {
  827. // layer.open({
  828. // type: 2,
  829. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  830. // title: '办理工单',
  831. // area: ['35%', '30%'], //宽高
  832. // });
  833. // }
  834. //申请延时
  835. function ys(str) {
  836. layer.open({
  837. type: 2,
  838. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  839. title: '申请延时',
  840. area: ['60%', '80%'], //宽高
  841. });
  842. }
  843. //审核申请延时
  844. function shys(str) {
  845. layer.open({
  846. type: 2,
  847. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  848. title: '审核延时申请',
  849. area: ['60%', '80%'], //宽高
  850. });
  851. }
  852. //诉求回访
  853. function hf(str) {
  854. layer.open({
  855. type: 2,
  856. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  857. title: '工单回访',
  858. area: ['60%', '80%'], //宽高
  859. });
  860. }
  861. //重办工单
  862. function cb(str) {
  863. layer.open({
  864. type: 2,
  865. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  866. title: '重办工单',
  867. area: ['60%', '80%'], //宽高
  868. });
  869. }
  870. //结案
  871. function Lawsuit(str) {
  872. layer.open({
  873. type: 2,
  874. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  875. title: '诉求单结案',
  876. area: ['60%', '80%'], //宽高
  877. });
  878. }
  879. //提交重办
  880. function tjcb(str) {
  881. layer.open({
  882. type: 2,
  883. content: "../CommonHtml/reasonCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  884. title: "提交重办",
  885. area: ["50%", "40%"], //宽高
  886. });
  887. // layer.confirm('确认提交重办吗?', {
  888. // btn: ['是', '否'] //按钮
  889. // }, function () {
  890. // $.post(huayi.config.callcenter_url + 'WorkOrder/SubReloadWorkOrder', {
  891. // ids: str,
  892. // "token": $.cookie("token")
  893. // }, function(result) {
  894. // result = JSON.parse(result);
  895. // if(result.state.toLowerCase() == "success") {
  896. // layer.msg("操作成功");
  897. // //load();
  898. // $("#orderlist").bootstrapTable('refresh');
  899. // }
  900. // })
  901. // });
  902. }
  903. $('.Appeal').click(function () {
  904. layer.open({
  905. type: 2,
  906. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  907. title: '新增诉求',
  908. area: ['85%', '80%'], //宽高
  909. });
  910. })
  911. //上传文件
  912. function upload() {
  913. if (document.getElementById("upFile").files.length > 0) {
  914. var formData = new FormData();
  915. formData.append("upFile", document.getElementById("upFile").files[0]);
  916. formData.append("token", $.cookie("token"));
  917. $.ajax({
  918. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  919. type: "POST",
  920. data: formData,
  921. /**
  922. *必须false才会自动加上正确的Content-Type
  923. */
  924. contentType: false,
  925. /**
  926. * 必须false才会避开jQuery对 formdata 的默认处理
  927. * XMLHttpRequest会对 formdata 进行正确的处理
  928. */
  929. processData: false,
  930. success: function (result) {
  931. document.getElementById("upFile").outerHTML = document.getElementById("upFile")
  932. .outerHTML;
  933. $("#upFile").change(function () {
  934. upload();
  935. });
  936. var r = $.parseJSON(result);
  937. if (r.state.toLowerCase() == "success") {
  938. $(".fjnr").text(r.data);
  939. $("#scfj").show();
  940. }
  941. }
  942. });
  943. } else {
  944. layer.confirm('请上传文件!', {
  945. btn: ['确定']
  946. });
  947. }
  948. }
  949. //来源
  950. function LY(obj) {
  951. obj.empty();
  952. obj.append('<option selected="selected" value="">请选择</option>');
  953. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  954. "token": $.cookie("token"),
  955. id: 1
  956. }, function (data) {
  957. if (data.state.toLowerCase() == "success") {
  958. var content = data.data;
  959. $(content).each(function (i, n) {
  960. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  961. obj);
  962. })
  963. }
  964. })
  965. }
  966. //类别
  967. function LB(obj) {
  968. obj.empty();
  969. obj.append('<option selected="selected" value="">请选择</option>');
  970. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  971. "token": $.cookie("token"),
  972. id: 2
  973. }, function (data) {
  974. if (data.state.toLowerCase() == "success") {
  975. var content = data.data;
  976. $(content).each(function (i, n) {
  977. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  978. obj);
  979. })
  980. }
  981. })
  982. }
  983. // 主题
  984. function ZT(obj) {
  985. obj.empty();
  986. obj.append('<option selected="selected" value="">请选择</option>');
  987. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  988. "token": $.cookie("token"),
  989. id: 3
  990. }, function (data) {
  991. if (data.state.toLowerCase() == "success") {
  992. var content = data.data;
  993. $(content).each(function (i, n) {
  994. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  995. obj);
  996. })
  997. }
  998. })
  999. }
  1000. function tree() {
  1001. $.get(huayi.config.callcenter_url + 'Department/GetDeptList', {
  1002. "token": $.cookie("token"),
  1003. // "pid": pid
  1004. }, function (result) {
  1005. result = $.parseJSON(result);
  1006. $.fn.zTree.init($("#addTreeDemo"), setting1, result.data); //实例化树形图
  1007. });
  1008. }
  1009. var setting1 = {
  1010. data: {
  1011. key: {
  1012. name: "F_DeptName"
  1013. },
  1014. simpleData: {
  1015. enable: true,
  1016. idKey: "F_DeptId",
  1017. pIdKey: "F_PartentId",
  1018. rootPId: 0
  1019. }
  1020. },
  1021. callback: {
  1022. onClick: zTreeOnClick
  1023. }
  1024. };
  1025. function zTreeOnClick(event, treeId, treeNode) {
  1026. if (treeNode.level >= 1) {
  1027. $('.inps').val(treeNode.F_DeptName);
  1028. $("#PID").val(treeNode.F_DeptId);
  1029. $("#Dpment").val(treeNode.F_DeptName);
  1030. $(".Cleans").show();
  1031. }
  1032. };
  1033. $(".exportFile").click(function () {
  1034. var usercode_ = $("#ZX").val(); //坐席
  1035. if (usercode_ != null) {
  1036. $(usercode_).each(function (i, n) {
  1037. var obj1 = "";
  1038. obj1 = n + ",";
  1039. usercodeID += obj1;
  1040. });
  1041. } else {
  1042. usercodeID = "";
  1043. }
  1044. // 调度员
  1045. var ddusercodeID = "";
  1046. var ddusercode_ = $("#yardman").val(); //坐席
  1047. if (ddusercode_ != null) {
  1048. $(ddusercode_).each(function (i, n) {
  1049. var obj2 = "";
  1050. obj2 = n + ",";
  1051. ddusercodeID += obj2;
  1052. });
  1053. } else {
  1054. ddusercodeID = "";
  1055. }
  1056. var workid = $("#wids").val()
  1057. var key = $("#key").val() //=关键字
  1058. var tel = $("#tel").val() //=客户电话
  1059. var name = $("#name").val() //=客户名称
  1060. var usercode = usercodeID //=坐席工号
  1061. var ddusercode = ddusercodeID
  1062. var source = $("#source").val() //=来源&
  1063. var wjstarttime = $("#wjstarttime").val() //=开始时间
  1064. var wjendtime = $("#wjendtime").val() //=结束时间
  1065. var deptid = $("#PID").val()
  1066. var type = $("#type").val() //=工单类型
  1067. var bigtype = $("#bigtype").val()
  1068. var smalltype = $("#smalltype").val() //=小类别
  1069. var sourcearea = $("#sourceAreas").val() //区域
  1070. var state = $("#state").val() == undefined ? "" : $("#state").val() //=工单状态
  1071. var tab = 5;
  1072. var keyid = $("#keyid").val() //=关键词id
  1073. var dealtype = $("#dealtype").val()
  1074. //var F_IsSatisfie = $("#F_IsSatisfie").val()
  1075. var Issatisfie = $("#Issatisfie").val()
  1076. var url = huayi.config.callcenter_url + "WorkOrder/GetLDDealList?token=" + $.cookie("token");
  1077. // + "&F_IsSatisfie=" + F_IsSatisfie
  1078. url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" + key +
  1079. "&tel=" +
  1080. tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
  1081. source +
  1082. "&wjstarttime=" + wjstarttime + "&wjendtime=" + wjendtime + "&deptid=" + deptid +
  1083. "&sourcearea=" +
  1084. sourcearea +
  1085. "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&keyid=" + keyid + "&dealtype=" +
  1086. dealtype + "&Issatisfie=" + Issatisfie + "&isdc=1";
  1087. window.location.href = url;
  1088. })
  1089. </script>
  1090. </body>
  1091. </html>