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LeaderYJB.html 41KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>正在办理</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <link rel="stylesheet" href="../css/bootstrap-select.css">
  8. <script src="../Script/Common/huayi.config.js"></script>
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <style>
  12. #sqzx th {
  13. padding: 5px 8px 5px 0;
  14. text-align: right;
  15. }
  16. .select {
  17. width: 150px;
  18. background-color: #FFF;
  19. background-image: none;
  20. border: 1px solid #ccc;
  21. border-radius: 1px;
  22. color: inherit;
  23. padding: 6px 12px;
  24. }
  25. #sex {
  26. background-color: #FFF;
  27. background-image: none;
  28. border: 1px solid #ccc;
  29. border-radius: 1px;
  30. color: inherit;
  31. padding: 6px 12px;
  32. }
  33. input {
  34. background-color: #FFF;
  35. background-image: none;
  36. border: 1px solid #ccc;
  37. border-radius: 1px;
  38. color: inherit;
  39. padding: 6px 12px;
  40. }
  41. #sqzx td {
  42. padding: 6px 0 5px 10px;
  43. }
  44. .lxr ul li {
  45. float: left;
  46. list-style: none;
  47. width: 30%;
  48. margin-bottom: 5px;
  49. padding-top: 10px;
  50. }
  51. .clearFix:after {
  52. content: "";
  53. display: block;
  54. clear: both;
  55. }
  56. .form-group {
  57. padding-left: 40px;
  58. margin-bottom: 0;
  59. }
  60. textarea {
  61. height: 70px;
  62. border: 1px solid #ccc;
  63. border-radius: 1px;
  64. width: 50%;
  65. resize: none;
  66. }
  67. .textarea_box {
  68. margin-top: 10px;
  69. }
  70. .box_content {
  71. border-bottom: 1px solid #ccc;
  72. }
  73. .tj_content {
  74. border: 1px solid #e6e6e6;
  75. border-radius: 5px;
  76. }
  77. .t-shade {
  78. position: fixed;
  79. top: 0;
  80. left: 0;
  81. width: 100%;
  82. background: rgba(0, 0, 0, 0.48);
  83. z-index: 10004;
  84. display: none;
  85. }
  86. .lyxz .shade_k {
  87. z-index: 10005;
  88. width: 40%;
  89. left: 30%;
  90. margin: 20% auto;
  91. position: absolute;
  92. background-color: #fff;
  93. box-shadow: 1px 1px 50px rgba(0, 0, 0, .3);
  94. border-radius: 5px;
  95. }
  96. .shade_title {
  97. padding: 0 80px 0 20px;
  98. height: 42px;
  99. line-height: 42px;
  100. border-bottom: 1px solid #eee;
  101. font-size: 16px;
  102. color: #FFFFFF;
  103. overflow: hidden;
  104. background-color: #00a1cb;
  105. border-radius: 2px 2px 0 0;
  106. position: relative;
  107. border-top-left-radius: 5px;
  108. border-top-right-radius: 5px;
  109. }
  110. .cx {
  111. display: block;
  112. }
  113. .setwin {
  114. position: absolute;
  115. right: 15px;
  116. top: 5px;
  117. font-size: 0;
  118. line-height: initial;
  119. }
  120. .setwin a {
  121. position: relative;
  122. width: 16px;
  123. height: 16px;
  124. font-size: 20px;
  125. color: #fff;
  126. }
  127. .xg i {
  128. font-size: 16px;
  129. }
  130. .hidens {
  131. display: none;
  132. }
  133. .Min-width {
  134. width: 150px;
  135. }
  136. .hidens {
  137. display: none;
  138. }
  139. .inpBox {
  140. border: 1px solid #cccccc;
  141. height: 31px;
  142. width: 220px;
  143. display: inline-block;
  144. position: relative;
  145. vertical-align: middle;
  146. position: absolute;
  147. left: 0px;
  148. top: 0px;
  149. z-index: 111;
  150. }
  151. .selDpart1 {
  152. position: absolute;
  153. left: 0px;
  154. top: 30px;
  155. z-index: 11111;
  156. width: 220px;
  157. line-height: 30px;
  158. background: #FFFFFF;
  159. display: none;
  160. }
  161. #sponsor {
  162. width: 218px;
  163. border: 1px solid #00a1cb;
  164. margin: 0;
  165. padding: 0;
  166. list-style: none;
  167. max-height: 212px;
  168. overflow-x: hidden;
  169. overflow-y: scroll;
  170. }
  171. #sponsor li {
  172. margin: 0;
  173. padding-left: 10px;
  174. width: 220px;
  175. height: 30px;
  176. line-height: 30px;
  177. list-style: none;
  178. }
  179. #sponsor li:hover {
  180. background: #00a1cb;
  181. }
  182. .addTree {
  183. background: #fff;
  184. position: absolute;
  185. width: 100%;
  186. border: 1px solid darkgrey;
  187. right: 0;
  188. top: 29px;
  189. display: none;
  190. z-index: 222;
  191. }
  192. .xl {
  193. display: inline-block;
  194. background: url(../../img/dropDown.png) no-repeat;
  195. height: 100%;
  196. background-position: center center;
  197. width: 20px;
  198. position: absolute;
  199. right: 0;
  200. top: 0px;
  201. /* background-color: #f7bc8b; */
  202. cursor: pointer;
  203. }
  204. .ztree li span {
  205. border: none;
  206. padding: 0;
  207. }
  208. .inps {
  209. width: 217px;
  210. height: 24px;
  211. outline: none;
  212. border: 0;
  213. border-image-width: 0;
  214. padding: 0;
  215. padding-left: 3px;
  216. }
  217. .xl {
  218. display: inline-block;
  219. background: url(../img/dropDown.png) no-repeat;
  220. height: 100%;
  221. background-position: center center;
  222. width: 20px;
  223. position: absolute;
  224. right: 0;
  225. top: 0px;
  226. /* background-color: #f7bc8b; */
  227. cursor: pointer;
  228. }
  229. .Cleans {
  230. display: inline-block;
  231. width: 20px;
  232. position: absolute;
  233. right: 21px;
  234. top: 5px;
  235. display: none;
  236. }
  237. </style>
  238. </head>
  239. <body class="gray-bg">
  240. <div class="wrapper wrapper-content animated fadeInRight">
  241. <div class="daoHang clearfix">
  242. <div class="dhLeft">
  243. <sapn>
  244. <i class="syIcon"></i>位置:
  245. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  246. <a href="javaScript:;">工单处理</a>&gt;
  247. <a href="" class="nowPosition">正在办理</a>
  248. </sapn>
  249. </div>
  250. <div class="dhRight">
  251. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  252. </div>
  253. </div>
  254. <div style="padding: 10px;" class="tj_content clearFix">
  255. <div style="padding: 10px;" class="tj_content clearFix">
  256. <div>
  257. <span>【搜索信息】</span>
  258. <div class="box_content">
  259. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  260. <tr>
  261. <th>关键字:</th>
  262. <td>
  263. <input type="text" placeholder="输入关键字" id="key" class="Min-width" />
  264. </td>
  265. <th>事项编号:</th>
  266. <td>
  267. <input type="text" placeholder="输入工单号" id="wids" class="Min-width" />
  268. </td>
  269. <th>交办时间:</th>
  270. <td>
  271. <input type="text" id="starttime" class="laydate-icon Min-width"
  272. style="height: 32px;" />&nbsp;——&nbsp;<input type="text" id="endtime"
  273. class="laydate-icon Min-width" style="height: 32px;" />
  274. </td>
  275. <th>区域:</th>
  276. <td>
  277. <select name="" id="sourceAreas" class="select">
  278. </select>
  279. </td>
  280. </tr>
  281. <tr>
  282. <!-- <th>工单状态:</th>
  283. <td>
  284. <select name="" id="state" class="select">
  285. <option selected="selected" value="">请选择</option>
  286. <option value="0">新工单</option>
  287. <option value="1">待交办</option>
  288. <option value="2">待查收</option>
  289. <option value="3">退回审核中</option>
  290. <option value="4">办理中</option>
  291. <option value="5">延时审核中</option>
  292. <option value="6">已办理</option>
  293. <option value="7">已回访</option>
  294. <option value="8">重办中</option>
  295. <option value="9">已结案</option>
  296. </select>
  297. </td> -->
  298. <th>工单来源:</th>
  299. <td>
  300. <select class="select_" id="source">
  301. </select>
  302. </td>
  303. <!-- <th>主题词:</th>
  304. <td>
  305. <select id="keyid" name="" class="select"></select>
  306. </td> -->
  307. <th>类型:</th>
  308. <td>
  309. <select class="select_" id="type">
  310. </select>
  311. </td>
  312. </tr>
  313. <tr>
  314. <th>来电号码:</th>
  315. <td>
  316. <input type="text" id="tel" class="Min-width" />
  317. </td>
  318. <th>来电人:</th>
  319. <td>
  320. <input type="text" id="name" class="Min-width" />
  321. </td>
  322. </tr>
  323. <tr>
  324. <th>坐席:</th>
  325. <td>
  326. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  327. data-live-search="true">
  328. <option value="">请选择坐席</option>
  329. </select>
  330. </td>
  331. <th>审核员:</th>
  332. <td>
  333. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  334. multiple data-live-search="true">
  335. <option value="">请选择调度员</option>
  336. </select>
  337. </td>
  338. <th>承办单位:</th>
  339. <td style="position: relative;">
  340. <div class="inpBox">
  341. <input type="text" class="inps" onkeyup="darptSearch()" />
  342. <i class="Cleans fa fa-close"></i>
  343. <i class="xl xl_one"></i>
  344. <div class="addTree xlAdd">
  345. <ul id="addTreeDemo" class="ztree"></ul>
  346. </div>
  347. </div>
  348. <div class="selDpart1">
  349. <ul id="sponsor">
  350. </ul>
  351. </div>
  352. </td>
  353. <th></th>
  354. <td style="text-align: center;">
  355. <botton class="btns Seach">搜索</botton>
  356. <botton class="btns exportFile">导出</botton>
  357. </td>
  358. </tr>
  359. </table>
  360. </div>
  361. </div>
  362. <div>
  363. <div style="width: 100%;padding: 10px;">
  364. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  365. data-pagination="true">
  366. <thead>
  367. <tr>
  368. <th data-checkbox="true"></th>
  369. <th data-field="F_WorkOrderId" data-align="center">工单单号</th>
  370. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
  371. <th data-field="DeptName" data-align="center">承办单位</th>
  372. <th data-field="OtherDeptName" data-align="center">协办单位</th>
  373. <th data-field="UserName" data-align="center">受理人</th>
  374. <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
  375. <!--<th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>-->
  376. <th data-field="OverState" data-formatter="OverTime" data-align="center">时限</th>
  377. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">办理时限</th>
  378. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
  379. </tr>
  380. </thead>
  381. <tbody class="list"></tbody>
  382. </table>
  383. </div>
  384. </div>
  385. </div>
  386. </div>
  387. <!--下载框-->
  388. <div class="t-shade lyxz">
  389. <div class="shade_k">
  390. <div class="shade_title">
  391. <span>录音播放与下载<srong class="cknum"></srong></span>
  392. <span class="setwin gbly"><a>x</a></span>
  393. </div>
  394. <div class="shade_content">
  395. <div class="Ly_box audiojs">
  396. </div>
  397. </div>
  398. </div>
  399. </div>
  400. <input type="hidden" id="PID" />
  401. <input type="hidden" id="Dpment" />
  402. </div>
  403. <script src="../js/bootstrap-select.js"></script>
  404. <script src="../css/laydate/laydate.js"></script>
  405. <script src="../My97DatePicker/WdatePicker.js"></script>
  406. <script src="../js/zTree/jquery.ztree.core.js"></script>
  407. <script src="../js/search/screen.js"></script>
  408. <script>
  409. $(document).ready(function () {
  410. load();
  411. laydate.skin('blue');
  412. laydate({
  413. elem: '#starttime',
  414. event: 'focus'
  415. });
  416. laydate({
  417. elem: '#endtime',
  418. event: 'focus'
  419. });
  420. });
  421. //关闭录音弹出
  422. $(".gbly").click(function () {
  423. $(".lyxz").removeClass("cx");
  424. $('audio')[0].pause();
  425. });
  426. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  427. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  428. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  429. });
  430. //获取查询信息
  431. function load() {
  432. //坐席
  433. var usercodeID = "";
  434. var usercode_ = $("#ZX").val(); //坐席
  435. if (usercode_ != null) {
  436. $(usercode_).each(function (i, n) {
  437. var obj1 = '';
  438. obj1 = n + ",";
  439. usercodeID += obj1;
  440. })
  441. } else {
  442. usercodeID = ""
  443. }
  444. // 调度员
  445. var ddusercodeID = "";
  446. var ddusercode_ = $("#yardman").val(); //坐席
  447. if (ddusercode_ != null) {
  448. $(ddusercode_).each(function (i, n) {
  449. var obj2 = '';
  450. obj2 = n + ",";
  451. ddusercodeID += obj2;
  452. })
  453. } else {
  454. ddusercodeID = ""
  455. }
  456. //先销毁表格
  457. $('#orderlist').bootstrapTable('destroy');
  458. //初始化表格,动态从服务器加载数据
  459. $("#orderlist").bootstrapTable({
  460. method: "get", //使用get请求到服务器获取数据
  461. url: huayi.config.callcenter_url + "WorkOrder/GetLDDealList", //获取数据的Servlet地址
  462. contentType: "application/x-www-form-urlencoded",
  463. striped: true, //表格显示条纹
  464. pagination: true, //启动分页
  465. pageSize: 10, //每页显示的记录数
  466. pageNumber: 1, //当前第几页
  467. pageList: [10, 20, 50, 100], //记录数可选列表
  468. search: false, //是否启用查询
  469. showColumns: false, //显示下拉框勾选要显示的列
  470. showRefresh: false, //显示刷新按钮
  471. sidePagination: "server", //表示服务端请求
  472. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  473. //设置为limit可以获取limit, offset, search, sort, order
  474. queryParamsType: "undefined",
  475. queryParams: function queryParams(params) { //设置查询参数
  476. var param = {
  477. page: params.pageNumber,
  478. pagesize: params.pageSize,
  479. workid: $("#wids").val(),
  480. state: $("#state").val(), //=工单状态
  481. type: $("#type").val(), //=工单类型
  482. bigtype: $("#bigtype").val(), //=大类别
  483. smalltype: $("#smalltype").val(), //=小类别
  484. key: $("#key").val(), //=关键字
  485. tel: $("#tel").val(), //=客户电话
  486. name: $("#name").val(), //=客户名称
  487. usercode: usercodeID, //=坐席工号
  488. ddusercode: ddusercodeID,
  489. keyid: $("#keyid").val(), //=关键词id
  490. source: $("#source").val(), //=来源&
  491. jbstarttime: $("#starttime").val(), //=开始时间
  492. jbendtime: $("#endtime").val(), //=结束时间
  493. deptid: $("#PID").val(),
  494. type: $("#type").val(),
  495. tab: 1, //待处理
  496. sourcearea: $('#sourceAreas').val(), //区域
  497. token: $.cookie("token")
  498. };
  499. return param;
  500. },
  501. onLoadSuccess: function (data) { //加载成功时执行
  502. //layer.msg("加载成功");
  503. //console.log(data);
  504. var roleCode = $.cookie("code")
  505. if (roleCode == "GLY" || roleCode == "ZXLD" || roleCode == "WLDW") {
  506. $(".sendMsg").show()
  507. } else {
  508. $(".sendMsg").hide()
  509. }
  510. },
  511. onLoadError: function () { //加载失败时执行
  512. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  513. }
  514. });
  515. }
  516. //状态
  517. function States(val, row) {
  518. var html = '';
  519. switch (val + '') {
  520. case '0':
  521. html = '新工单';
  522. if (row.F_IsReturn == 1) {
  523. html = '新工单(回退)';
  524. }
  525. break;
  526. case '1':
  527. html = '待交办';
  528. break;
  529. case '2':
  530. html = '待查收';
  531. break;
  532. case '3':
  533. html = '退回审核中';
  534. break;
  535. case '4':
  536. html = '办理中';
  537. break;
  538. case '5':
  539. html = '延时审核';
  540. break;
  541. case '6':
  542. html = '已办理';
  543. break;
  544. case '7':
  545. html = '已回访';
  546. break;
  547. case '8':
  548. html = '重办中';
  549. break;
  550. case '9':
  551. html = '已结案';
  552. break;
  553. }
  554. return html;
  555. }
  556. //时限
  557. function OverTime(val, row) {
  558. if (val == 1) {
  559. return '<div class="" style="cursor: pointer;">' +
  560. '<span class="Greens">' + row.GapTime + '</span>' +
  561. '</div>';
  562. } else if (val == 2) {
  563. return '<div class="" style="cursor: pointer;">' +
  564. '<span class="Yellows">' + row.GapTime + '</span>' +
  565. '</div>';
  566. } else if (val == 3) {
  567. return '<div class="" style="cursor: pointer;">' +
  568. '<span class="Reds">' + row.GapTime + '</span>' +
  569. '</div>';
  570. }
  571. }
  572. //办理时限
  573. function BanTime(val) {
  574. if (val) {
  575. var time = val.substring(0, val.indexOf(' '));
  576. return '<div class="" style="cursor: pointer;">' +
  577. '<span>' + time + '</span>' +
  578. '</div>';
  579. }
  580. }
  581. //音频
  582. function setCode(val) {
  583. if (val) {
  584. return '<div class="imgs" style="cursor: pointer;">' +
  585. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' + val + '" />' +
  586. '</div>';
  587. } else {
  588. return '';
  589. }
  590. }
  591. function GetCont(val) {
  592. if (val) {
  593. var str = '<div '
  594. if (val.length > 10) {
  595. str = str + ' title="' + val + '" ';
  596. val = val.substr(0, 10) + "...";
  597. }
  598. return str + '>' + val + '</div>';
  599. } else {
  600. return '';
  601. }
  602. }
  603. //操作
  604. function Dispose(val, row) {
  605. var Rows = row.Buttons;
  606. var html = '<a class="xg sendMsg" onclick="sendMsg(\'' + row.F_WorkOrderId + '\')" title="催办">催办</a>';
  607. for (var i = 0; i < Rows.length; i++) {
  608. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  609. if (html1) {
  610. html1 = html1.replace("data", val);
  611. html1 = html1.replace("row", row.F_MainDeptId);
  612. }
  613. html += html1;
  614. }
  615. return html;
  616. }
  617. //催办
  618. function sendMsg(wid) {
  619. layer.confirm('确定催办吗', {
  620. btn: ['确定', '取消']
  621. }, function () {
  622. $.post(huayi.config.callcenter_url + 'WorkOrder/Reminders', {
  623. workorderid: wid,
  624. token: $.cookie("token")
  625. }, function (result) {
  626. result = JSON.parse(result);
  627. if (result.state.toLowerCase() == 'success') {
  628. layer.msg('催办成功')
  629. }
  630. })
  631. })
  632. }
  633. //查看详情
  634. function ckxq(str) {
  635. layer.open({
  636. type: 2,
  637. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  638. title: '工单详情',
  639. area: ['100%', '100%'], //宽高
  640. });
  641. }
  642. //编辑
  643. function bj(str) {
  644. layer.open({
  645. type: 2,
  646. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  647. title: '编辑工单',
  648. area: ['96%', '85%'], //宽高
  649. });
  650. }
  651. //删除
  652. function move(str) {
  653. layer.confirm('确定删除工单?', {
  654. btn: ['是', '否'] //按钮
  655. }, function () {
  656. $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
  657. ids: str,
  658. token: $.cookie("token")
  659. }, function (result) {
  660. result = JSON.parse(result);
  661. if (result.state.toLowerCase() == "success") {
  662. layer.msg("删除成功");
  663. load();
  664. }
  665. })
  666. });
  667. }
  668. //提交
  669. function tj(str) {
  670. layer.confirm('确定要提交工单么?', {
  671. btn: ['确定', '取消'] //按钮
  672. }, function () {
  673. //请求后台数据
  674. /*发送请求*/
  675. $.post(huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
  676. ids: str,
  677. token: $.cookie("token")
  678. }, function (result) {
  679. result = JSON.parse(result);
  680. if (result.state.toLowerCase() == "success") {
  681. layer.msg("提交成功");
  682. load();
  683. }
  684. })
  685. });
  686. }
  687. //交办
  688. function jb(str) {
  689. layer.open({
  690. type: 2,
  691. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  692. title: '工单交办',
  693. area: ['87%', '80%'], //宽高
  694. });
  695. }
  696. //派单
  697. function pd(str) {
  698. layer.open({
  699. type: 2,
  700. content: "../CommonHtml/handle.html?wid=" + str, //iframe的url,no代表不显示滚动条
  701. title: "办理工单",
  702. area: ["87%", "80%"], //宽高
  703. });
  704. }
  705. //领导批示
  706. function lader(str) {
  707. layer.open({
  708. type: 2,
  709. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  710. title: '领导批示',
  711. area: ['60%', '80%'], //宽高
  712. });
  713. }
  714. //市长批示
  715. function city(str) {
  716. layer.open({
  717. type: 2,
  718. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  719. title: '领导批示',
  720. area: ['60%', '80%'], //宽高
  721. });
  722. }
  723. //办理
  724. function bl(str) {
  725. layer.open({
  726. type: 2,
  727. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  728. title: '办理工单',
  729. area: ['60%', '80%'], //宽高
  730. });
  731. }
  732. //督办
  733. function Supervision(str) {
  734. layer.open({
  735. type: 2,
  736. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1', //iframe的url,no代表不显示滚动条
  737. title: '督办',
  738. area: ['60%', '80%'], //宽高
  739. });
  740. }
  741. //督查
  742. function Supervision_(str) {
  743. layer.open({
  744. type: 2,
  745. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url,no代表不显示滚动条
  746. title: '监察',
  747. area: ['60%', '80%'], //宽高
  748. });
  749. }
  750. //强制结案
  751. function StrongLawsuit(str) {
  752. layer.open({
  753. type: 2,
  754. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  755. title: '强制结案',
  756. area: ['60%', '80%'], //宽高
  757. });
  758. }
  759. //回退BackDtail
  760. function BackDtail(str) {
  761. layer.open({
  762. type: 2,
  763. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  764. title: '工单回退',
  765. area: ['60%', '80%'], //宽高
  766. });
  767. }
  768. //查收
  769. function cs(str) {
  770. layer.confirm('确定要查收?', {
  771. btn: ['是', '否'] //按钮
  772. }, function () {
  773. $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  774. workorderid: str,
  775. token: $.cookie("token")
  776. }, function (result) {
  777. result = JSON.parse(result);
  778. if (result.state.toLowerCase() == "success") {
  779. layer.msg("查收成功");
  780. load();
  781. }
  782. })
  783. });
  784. }
  785. //收回
  786. function sh(str) {
  787. layer.confirm('确定要回收?', {
  788. btn: ['是', '否'] //按钮
  789. }, function () {
  790. $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
  791. workorderid: str,
  792. token: $.cookie("token")
  793. }, function (result) {
  794. result = JSON.parse(result);
  795. if (result.state.toLowerCase() == "success") {
  796. layer.msg("回收");
  797. load();
  798. }
  799. })
  800. });
  801. }
  802. //强制回收
  803. function recycles() {
  804. layer.confirm('确定要强制退回吗?', {
  805. btn: ['是', '否'] //按钮
  806. });
  807. }
  808. //退回申请
  809. function th(str) {
  810. layer.open({
  811. type: 2,
  812. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  813. title: '申请退回工单',
  814. area: ['60%', '80%'], //宽高
  815. });
  816. }
  817. //审核退回申请
  818. function shth(str) {
  819. layer.open({
  820. type: 2,
  821. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  822. title: '审核退回申请',
  823. area: ['60%', '80%'], //宽高
  824. });
  825. }
  826. //办理
  827. // function th(str) {
  828. // layer.open({
  829. // type: 2,
  830. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  831. // title: '办理工单',
  832. // area: ['35%', '30%'], //宽高
  833. // });
  834. // }
  835. //申请延时
  836. function ys(str) {
  837. layer.open({
  838. type: 2,
  839. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  840. title: '申请延时',
  841. area: ['60%', '80%'], //宽高
  842. });
  843. }
  844. //审核申请延时
  845. function shys(str) {
  846. layer.open({
  847. type: 2,
  848. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  849. title: '审核延时申请',
  850. area: ['60%', '80%'], //宽高
  851. });
  852. }
  853. //诉求审核
  854. function hf(str) {
  855. layer.open({
  856. type: 2,
  857. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  858. title: '工单审核',
  859. area: ['60%', '80%'], //宽高
  860. });
  861. }
  862. //重办工单
  863. function cb(str) {
  864. layer.open({
  865. type: 2,
  866. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  867. title: '重办工单',
  868. area: ['60%', '80%'], //宽高
  869. });
  870. }
  871. //结案
  872. function Lawsuit(str) {
  873. layer.open({
  874. type: 2,
  875. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  876. title: '诉求单结案',
  877. area: ['60%', '80%'], //宽高
  878. });
  879. }
  880. //驳回重办
  881. function bhcb(str) {
  882. //回退BackDtail
  883. layer.open({
  884. type: 2,
  885. content: "../CommonHtml/rejectionCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  886. title: "驳回重办",
  887. area: ["60%", "80%"], //宽高
  888. });
  889. }
  890. $('.Appeal').click(function () {
  891. layer.open({
  892. type: 2,
  893. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  894. title: '新增诉求',
  895. area: ['85%', '80%'], //宽高
  896. });
  897. })
  898. //上传文件
  899. function upload() {
  900. if (document.getElementById("upFile").files.length > 0) {
  901. var formData = new FormData();
  902. formData.append("upFile", document.getElementById("upFile").files[0]);
  903. formData.append("token", $.cookie("token"));
  904. $.ajax({
  905. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  906. type: "POST",
  907. data: formData,
  908. /**
  909. *必须false才会自动加上正确的Content-Type
  910. */
  911. contentType: false,
  912. /**
  913. * 必须false才会避开jQuery对 formdata 的默认处理
  914. * XMLHttpRequest会对 formdata 进行正确的处理
  915. */
  916. processData: false,
  917. success: function (result) {
  918. document.getElementById("upFile").outerHTML = document.getElementById("upFile")
  919. .outerHTML;
  920. $("#upFile").change(function () {
  921. upload();
  922. });
  923. var r = $.parseJSON(result);
  924. if (r.state.toLowerCase() == "success") {
  925. $(".fjnr").text(r.data);
  926. $("#scfj").show();
  927. }
  928. }
  929. });
  930. } else {
  931. layer.confirm('请上传文件!', {
  932. btn: ['确定']
  933. });
  934. }
  935. }
  936. //来源
  937. function LY(obj) {
  938. obj.empty();
  939. obj.append('<option selected="selected" value="">请选择</option>');
  940. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  941. "token": $.cookie("token"),
  942. id: 1
  943. }, function (data) {
  944. if (data.state.toLowerCase() == "success") {
  945. var content = data.data;
  946. $(content).each(function (i, n) {
  947. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  948. obj);
  949. })
  950. }
  951. })
  952. }
  953. //类别
  954. function LB(obj) {
  955. obj.empty();
  956. obj.append('<option selected="selected" value="">请选择</option>');
  957. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  958. "token": $.cookie("token"),
  959. id: 2
  960. }, function (data) {
  961. if (data.state.toLowerCase() == "success") {
  962. var content = data.data;
  963. $(content).each(function (i, n) {
  964. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  965. obj);
  966. })
  967. }
  968. })
  969. }
  970. // 主题
  971. function ZT(obj) {
  972. obj.empty();
  973. obj.append('<option selected="selected" value="">请选择</option>');
  974. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  975. "token": $.cookie("token"),
  976. id: 3
  977. }, function (data) {
  978. if (data.state.toLowerCase() == "success") {
  979. var content = data.data;
  980. $(content).each(function (i, n) {
  981. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  982. obj);
  983. })
  984. }
  985. })
  986. }
  987. function tree() {
  988. $.get(huayi.config.callcenter_url + 'Department/GetDeptList', {
  989. "token": $.cookie("token"),
  990. // "pid": pid
  991. }, function (result) {
  992. result = $.parseJSON(result);
  993. $.fn.zTree.init($("#addTreeDemo"), setting1, result.data); //实例化树形图
  994. });
  995. }
  996. var setting1 = {
  997. data: {
  998. key: {
  999. name: "F_DeptName"
  1000. },
  1001. simpleData: {
  1002. enable: true,
  1003. idKey: "F_DeptId",
  1004. pIdKey: "F_PartentId",
  1005. rootPId: 0
  1006. }
  1007. },
  1008. callback: {
  1009. onClick: zTreeOnClick
  1010. }
  1011. };
  1012. function zTreeOnClick(event, treeId, treeNode) {
  1013. if (treeNode.level >= 1) {
  1014. $('.inps').val(treeNode.F_DeptName);
  1015. $("#PID").val(treeNode.F_DeptId);
  1016. $("#Dpment").val(treeNode.F_DeptName);
  1017. $(".Cleans").show();
  1018. }
  1019. };
  1020. $(".exportFile").click(function () {
  1021. var usercode_ = $("#ZX").val(); //坐席
  1022. if (usercode_ != null) {
  1023. $(usercode_).each(function (i, n) {
  1024. var obj1 = "";
  1025. obj1 = n + ",";
  1026. usercodeID += obj1;
  1027. });
  1028. } else {
  1029. usercodeID = "";
  1030. }
  1031. // 调度员
  1032. var ddusercodeID = "";
  1033. var ddusercode_ = $("#yardman").val(); //坐席
  1034. if (ddusercode_ != null) {
  1035. $(ddusercode_).each(function (i, n) {
  1036. var obj2 = "";
  1037. obj2 = n + ",";
  1038. ddusercodeID += obj2;
  1039. });
  1040. } else {
  1041. ddusercodeID = "";
  1042. }
  1043. var workid = $("#wids").val()
  1044. var key = $("#key").val() //=关键字
  1045. var tel = $("#tel").val() //=客户电话
  1046. var name = $("#name").val() //=客户名称
  1047. var usercode = usercodeID //=坐席工号
  1048. var ddusercode = ddusercodeID
  1049. var source = $("#source").val() //=来源&
  1050. var jbstarttime = $("#starttime").val() //=开始时间
  1051. var jbendtime = $("#endtime").val() //=结束时间
  1052. var deptid = $("#PID").val()
  1053. var type = $("#type").val() //=工单类型
  1054. var bigtype = $("#bigtype").val()
  1055. var smalltype = $("#smalltype").val() //=小类别
  1056. var sourcearea = $("#sourceAreas").val() //区域
  1057. var state = $("#state").val() //=工单状态
  1058. var tab = 1;
  1059. var keyid = $("#keyid").val() //=关键词id
  1060. var url = huayi.config.callcenter_url + "WorkOrder/GetLDDealList?token=" + $.cookie("token");
  1061. url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" + key +
  1062. "&tel=" +
  1063. tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
  1064. source +
  1065. "&jbstarttime=" + jbstarttime + "&jbendtime=" + jbendtime + "&deptid=" + deptid +
  1066. "&sourcearea=" +
  1067. sourcearea +
  1068. "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&keyid=" + keyid + "&isdc=1";
  1069. window.location.href = url;
  1070. })
  1071. </script>
  1072. </body>
  1073. </html>