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workOverdue.html 37KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>超期工单</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  9. <link rel="stylesheet" href="../css/init.css" />
  10. <style>
  11. #sqzx th {
  12. padding: 5px 8px 5px 0;
  13. text-align: right;
  14. }
  15. .select {
  16. width: 150px;
  17. background-color: #FFF;
  18. background-image: none;
  19. border: 1px solid #ccc;
  20. border-radius: 1px;
  21. color: inherit;
  22. padding: 6px 12px;
  23. }
  24. #sex {
  25. background-color: #FFF;
  26. background-image: none;
  27. border: 1px solid #ccc;
  28. border-radius: 1px;
  29. color: inherit;
  30. padding: 6px 12px;
  31. }
  32. input {
  33. background-color: #FFF;
  34. background-image: none;
  35. border: 1px solid #ccc;
  36. border-radius: 1px;
  37. color: inherit;
  38. padding: 6px 12px;
  39. }
  40. #sqzx td {
  41. padding: 6px 0 5px 10px;
  42. }
  43. .lxr ul li {
  44. float: left;
  45. list-style: none;
  46. width: 30%;
  47. margin-bottom: 5px;
  48. padding-top: 10px;
  49. }
  50. .clearFix:after {
  51. content: "";
  52. display: block;
  53. clear: both;
  54. }
  55. .form-group {
  56. padding-left: 40px;
  57. margin-bottom: 0;
  58. }
  59. textarea {
  60. height: 70px;
  61. border: 1px solid #ccc;
  62. border-radius: 1px;
  63. width: 50%;
  64. resize: none;
  65. }
  66. .textarea_box {
  67. margin-top: 10px;
  68. }
  69. .box_content {
  70. border-bottom: 1px solid #ccc;
  71. }
  72. .tj_content {
  73. border: 1px solid #e6e6e6;
  74. border-radius: 5px;
  75. }
  76. .t-shade {
  77. position: fixed;
  78. top: 0;
  79. left: 0;
  80. width: 100%;
  81. background: rgba(0, 0, 0, 0.48);
  82. z-index: 10004;
  83. display: none;
  84. }
  85. .lyxz .shade_k {
  86. z-index: 10005;
  87. width: 40%;
  88. left: 30%;
  89. position: absolute;
  90. background-color: rgb(255, 255, 255);
  91. box-shadow: rgba(0, 0, 0, 0.298039) 1px 1px 50px;
  92. margin: 20% auto;
  93. border-radius: 5px;
  94. }
  95. .shade_title {
  96. padding: 0 80px 0 20px;
  97. height: 42px;
  98. line-height: 42px;
  99. border-bottom: 1px solid #eee;
  100. font-size: 16px;
  101. color: #FFFFFF;
  102. overflow: hidden;
  103. background-color: #00a1cb;
  104. border-radius: 2px 2px 0 0;
  105. position: relative;
  106. border-top-left-radius: 5px;
  107. border-top-right-radius: 5px;
  108. }
  109. .cx {
  110. display: block;
  111. }
  112. .setwin {
  113. position: absolute;
  114. right: 15px;
  115. top: 5px;
  116. font-size: 0;
  117. line-height: initial;
  118. }
  119. .setwin a {
  120. position: relative;
  121. width: 16px;
  122. height: 16px;
  123. font-size: 20px;
  124. color: #fff;
  125. }
  126. .xg i {
  127. font-size: 16px;
  128. }
  129. .hidens {
  130. display: none;
  131. }
  132. .Min-width {
  133. width: 150px;
  134. }
  135. .hidens {
  136. display: none;
  137. }
  138. .inpBox {
  139. border: 1px solid #cccccc;
  140. height: 31px;
  141. width: 220px;
  142. display: inline-block;
  143. position: relative;
  144. vertical-align: middle;
  145. position: absolute;
  146. left: 0px;
  147. top: 0px;
  148. z-index: 111;
  149. }
  150. .selDpart1 {
  151. position: absolute;
  152. left: 0px;
  153. top: 30px;
  154. z-index: 11111;
  155. width: 220px;
  156. line-height: 30px;
  157. background: #FFFFFF;
  158. display: none;
  159. }
  160. #sponsor {
  161. width: 218px;
  162. border: 1px solid #00a1cb;
  163. margin: 0;
  164. padding: 0;
  165. list-style: none;
  166. max-height: 212px;
  167. overflow-x: hidden;
  168. overflow-y: scroll;
  169. }
  170. #sponsor li {
  171. margin: 0;
  172. padding-left: 10px;
  173. width: 220px;
  174. height: 30px;
  175. line-height: 30px;
  176. list-style: none;
  177. }
  178. #sponsor li:hover {
  179. background: #00a1cb;
  180. }
  181. .addTree {
  182. background: #fff;
  183. position: absolute;
  184. width: 100%;
  185. border: 1px solid darkgrey;
  186. right: 0;
  187. top: 26px;
  188. display: none;
  189. z-index: 222;
  190. }
  191. .xl {
  192. display: inline-block;
  193. background: url(../../img/dropDown.png) no-repeat;
  194. height: 100%;
  195. background-position: center center;
  196. width: 20px;
  197. position: absolute;
  198. right: 0;
  199. top: 0px;
  200. /* background-color: #f7bc8b; */
  201. cursor: pointer;
  202. }
  203. .ztree li span {
  204. border: none;
  205. padding: 0;
  206. }
  207. .inps {
  208. width: 217px;
  209. height: 24px;
  210. outline: none;
  211. border: 0;
  212. border-image-width: 0;
  213. padding: 0;
  214. padding-left: 3px;
  215. }
  216. .xl {
  217. display: inline-block;
  218. background: url(../img/dropDown.png) no-repeat;
  219. height: 100%;
  220. background-position: center center;
  221. width: 20px;
  222. position: absolute;
  223. right: 0;
  224. top: 0px;
  225. /* background-color: #f7bc8b; */
  226. cursor: pointer;
  227. }
  228. .Cleans {
  229. display: inline-block;
  230. width: 20px;
  231. position: absolute;
  232. right: 21px;
  233. top: 5px;
  234. display: none;
  235. }
  236. </style>
  237. </head>
  238. <body class="gray-bg">
  239. <div class="wrapper wrapper-content animated fadeInRight">
  240. <div class="daoHang clearfix">
  241. <div class="dhLeft">
  242. <sapn>
  243. <i class="syIcon"></i>位置:
  244. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  245. <a href="javaScript:;">工单处理</a>&gt;
  246. <a href="" class="nowPosition">超期工单</a>
  247. </sapn>
  248. </div>
  249. <div class="dhRight">
  250. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  251. </div>
  252. </div>
  253. <div style="padding: 10px;" class="tj_content clearFix">
  254. <div style="padding: 10px;" class="tj_content clearFix">
  255. <div>
  256. <span>【搜索信息】</span>
  257. <div class="box_content">
  258. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  259. <tr>
  260. <!--<th>关键字:</th>
  261. <td>
  262. <input type="text" placeholder="输入关键字" id="key" class="Min-width" />
  263. </td>-->
  264. <th>事项编号:</th>
  265. <td>
  266. <input type="text" placeholder="输入工单号" id="wids" class="Min-width" />
  267. </td>
  268. <th>时间:</th>
  269. <td>
  270. <input type="text" id="starttime" class="laydate-icon Min-width"
  271. style="height: 32px;" />&nbsp;——&nbsp;<input type="text" id="endtime"
  272. class="laydate-icon Min-width" style="height: 32px;" />
  273. </td>
  274. <th>承办单位:</th>
  275. <td style="position: relative;">
  276. <div class="inpBox">
  277. <input type="text" class="inps" onkeyup="darptSearch()" />
  278. <i class="Cleans fa fa-close"></i>
  279. <i class="xl xl_one"></i>
  280. <div class="addTree xlAdd">
  281. <ul id="addTreeDemo" class="ztree"></ul>
  282. </div>
  283. </div>
  284. <div class="selDpart1">
  285. <ul id="sponsor">
  286. </ul>
  287. </div>
  288. </td>
  289. </tr>
  290. <tr>
  291. <!-- <th>工单状态:</th>
  292. <td>
  293. <select name="" id="state" class="select">
  294. <option selected="selected" value="">请选择</option>
  295. <option value="2">待查收</option>
  296. <option value="4">办理中</option>
  297. <option value="8">重办中</option>
  298. <option value="9">已结案</option>
  299. </select>
  300. </td> -->
  301. <th>工单来源:</th>
  302. <td>
  303. <select class="select_" id="source">
  304. </select>
  305. </td>
  306. <!-- <th>主题词:</th>
  307. <td>
  308. <select id="keyid" name="" class="select"></select>
  309. </td> -->
  310. </tr>
  311. <tr>
  312. <!--
  313. <th>来电号码:</th>
  314. <td>
  315. <input type="text" id="tel" class="Min-width" />
  316. </td>
  317. <th>来电人:</th>
  318. <td>
  319. <input type="text" id="name" class="Min-width"/>
  320. </td>-->
  321. <th>坐席:</th>
  322. <td>
  323. <select id="ZX" name="" class="select"></select>
  324. </td>
  325. <th>类型:</th>
  326. <td>
  327. <select class="select_" id="type">
  328. </select>
  329. </td>
  330. <th>区域:</th>
  331. <td>
  332. <select class="select_" id="sourceAreas">
  333. </select>
  334. </td>
  335. <th></th>
  336. <td style="text-align: center;">
  337. <botton class="btns Seach">搜索</botton>
  338. <!-- <botton class="btns exportFile">导出</botton> -->
  339. </td>
  340. </tr>
  341. </table>
  342. </div>
  343. </div>
  344. <div>
  345. <div style="width: 100%;padding: 10px;">
  346. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  347. data-pagination="true">
  348. <thead>
  349. <tr>
  350. <!--<th data-checkbox="true"></th>-->
  351. <th data-field="F_WorkOrderId" data-align="center">工单单号</th>
  352. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
  353. <th data-field="DeptName" data-align="center">承办单位</th>
  354. <th data-field="OtherDeptName" data-align="center">协办单位</th>
  355. <!-- <th data-field="UserName" data-align="center">受理人</th> -->
  356. <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
  357. <!--<th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>-->
  358. <th data-field="OverState" data-formatter="OverTime" data-align="center">时限</th>
  359. <!--<th data-field="LimitTime" data-formatter="BanTime" data-align="center">办理时限</th>-->
  360. <th data-formatter="Dispose" data-align="center">操作</th>
  361. </tr>
  362. </thead>
  363. <tbody class="list"></tbody>
  364. </table>
  365. </div>
  366. </div>
  367. </div>
  368. </div>
  369. <!--下载框-->
  370. <div class="t-shade lyxz">
  371. <div class="shade_k">
  372. <div class="shade_title">
  373. <span>录音播放与下载<srong class="cknum"></srong></span>
  374. <span class="setwin gbly"><a>x</a></span>
  375. </div>
  376. <div class="shade_content">
  377. <div class="Ly_box audiojs">
  378. </div>
  379. </div>
  380. </div>
  381. </div>
  382. <input type="hidden" id="PID" />
  383. <input type="hidden" id="Dpment" />
  384. </div>
  385. <script src="../css/laydate/laydate.js"></script>
  386. <script src="../My97DatePicker/WdatePicker.js"></script>
  387. <script src="../js/zTree/jquery.ztree.core.js"></script>
  388. <script src="../js/search/screen.js"></script>
  389. <script>
  390. $(document).ready(function () {
  391. load();
  392. // helper.getDropList.getOrderAreas($('#sourceAreas'));
  393. laydate.skin('blue');
  394. laydate({
  395. elem: '#starttime',
  396. event: 'focus'
  397. });
  398. laydate({
  399. elem: '#endtime',
  400. event: 'focus'
  401. });
  402. });
  403. //关闭录音弹出
  404. $(".gbly").click(function () {
  405. $(".lyxz").removeClass("cx");
  406. $('audio')[0].pause();
  407. });
  408. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  409. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  410. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  411. });
  412. //获取查询信息
  413. function load() {
  414. //先销毁表格
  415. $('#orderlist').bootstrapTable('destroy');
  416. //初始化表格,动态从服务器加载数据
  417. $("#orderlist").bootstrapTable({
  418. method: "get", //使用get请求到服务器获取数据
  419. url: huayi.config.callcenter_url + "WorkOrder/GetTimeOutList", //获取数据的Servlet地址
  420. contentType: "application/x-www-form-urlencoded",
  421. striped: true, //表格显示条纹
  422. pagination: true, //启动分页
  423. pageSize: 10, //每页显示的记录数
  424. pageNumber: 1, //当前第几页
  425. pageList: [10, 20, 50, 100], //记录数可选列表
  426. search: false, //是否启用查询
  427. showColumns: false, //显示下拉框勾选要显示的列
  428. showRefresh: false, //显示刷新按钮
  429. sidePagination: "server", //表示服务端请求
  430. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  431. //设置为limit可以获取limit, offset, search, sort, order
  432. queryParamsType: "undefined",
  433. queryParams: function queryParams(params) { //设置查询参数
  434. var param = {
  435. page: params.pageNumber,
  436. pagesize: params.pageSize,
  437. workid: $("#wids").val(),
  438. state: $("#state").val(), //=工单状态
  439. type: $("#type").val(), //=工单类型
  440. bigtype: $("#bigtype").val(), //=大类别
  441. smalltype: $("#smalltype").val(), //=小类别
  442. // key: $("#key").val(), //=关键字
  443. // tel: $("#tel").val(), //=客户电话
  444. // name: $("#name").val(), //=客户名称
  445. usercode: $("#ZX").val(), //=坐席工号
  446. keyid: $("#keyid").val(), //=关键词id
  447. source: $("#source").val(), //=来源&
  448. starttime: $("#starttime").val(), //=开始时间
  449. endtime: $("#endtime").val(), //=结束时间
  450. deptid: $("#PID").val(),
  451. type: $("#type").val(),
  452. tab: 1, //待处理
  453. sourcearea: $('#sourceAreas').val(), //区域
  454. soon: 1,
  455. token: $.cookie("token")
  456. };
  457. return param;
  458. },
  459. onLoadSuccess: function (data) { //加载成功时执行
  460. // layer.msg("加载成功");
  461. //console.log(data);
  462. },
  463. onLoadError: function () { //加载失败时执行
  464. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  465. }
  466. });
  467. }
  468. //状态
  469. function States(val, row) {
  470. var html = '';
  471. switch (val + '') {
  472. case '0':
  473. html = '新工单';
  474. if (row.F_IsReturn == 1) {
  475. html = '新工单(回退)';
  476. }
  477. break;
  478. case '1':
  479. html = '待交办';
  480. break;
  481. case '2':
  482. html = '待查收';
  483. break;
  484. case '3':
  485. html = '退回审核中';
  486. break;
  487. case '4':
  488. html = '办理中';
  489. break;
  490. case '5':
  491. html = '延时审核';
  492. break;
  493. case '6':
  494. html = '已办理';
  495. break;
  496. case '7':
  497. html = '已回访';
  498. break;
  499. case '8':
  500. html = '重办中';
  501. break;
  502. case '9':
  503. html = '已结案';
  504. break;
  505. }
  506. return html;
  507. }
  508. //时限
  509. function OverTime(val, row) {
  510. if (val == 1) {
  511. return '<div class="" style="cursor: pointer;">' +
  512. '<span class="Greens">' + row.GapTime + '</span>' +
  513. '</div>';
  514. } else if (val == 2) {
  515. return '<div class="" style="cursor: pointer;">' +
  516. '<span class="Yellows">' + row.GapTime + '</span>' +
  517. '</div>';
  518. } else if (val == 3) {
  519. return '<div class="" style="cursor: pointer;">' +
  520. '<span class="Reds">' + row.GapTime + '</span>' +
  521. '</div>';
  522. }
  523. }
  524. //办理时限
  525. function BanTime(val) {
  526. if (val) {
  527. var time = val.substring(0, val.indexOf(' '));
  528. return '<div class="" style="cursor: pointer;">' +
  529. '<span>' + time + '</span>' +
  530. '</div>';
  531. }
  532. }
  533. //音频
  534. function setCode(val) {
  535. if (val) {
  536. return '<div class="imgs" style="cursor: pointer;">' +
  537. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' + val + '" />' +
  538. '</div>';
  539. } else {
  540. return '';
  541. }
  542. }
  543. function GetCont(val) {
  544. if (val) {
  545. var str = '<div '
  546. if (val.length > 10) {
  547. str = str + ' title="' + val + '" ';
  548. val = val.substr(0, 10) + "...";
  549. }
  550. return str + '>' + val + '</div>';
  551. } else {
  552. return '';
  553. }
  554. }
  555. //操作
  556. function Dispose(val, row) {
  557. var Rows = row.Buttons;
  558. var html = '<a class="xg" onclick="ckxq(\'' + row.F_WorkOrderId + '\')" title="查看">查看</a>' +
  559. '<a class="xg" onclick="sendMsg(\'' + row.F_WorkOrderId + '\',\'' + row.F_MainDeptId +
  560. '\')" title="催办">催办</a>';
  561. return html;
  562. }
  563. //催办
  564. function sendMsg(wid, depId) {
  565. layer.confirm('确定催办吗', {
  566. btn: ['确定', '取消']
  567. }, function () {
  568. $.post(huayi.config.callcenter_url + 'WorkOrder/Reminders', {
  569. workorderid: wid,
  570. token: $.cookie("token")
  571. }, function (result) {
  572. result = JSON.parse(result);
  573. if (result.state.toLowerCase() == 'success') {
  574. layer.msg('催办成功')
  575. }
  576. })
  577. })
  578. }
  579. //查看详情
  580. function ckxq(str) {
  581. layer.open({
  582. type: 2,
  583. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  584. title: '工单详情',
  585. area: ['100%', '100%'], //宽高
  586. });
  587. }
  588. //编辑
  589. function bj(str) {
  590. layer.open({
  591. type: 2,
  592. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  593. title: '编辑工单',
  594. area: ['96%', '85%'], //宽高
  595. });
  596. }
  597. //删除
  598. function move(str) {
  599. layer.confirm('确定删除工单?', {
  600. btn: ['是', '否'] //按钮
  601. }, function () {
  602. $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
  603. ids: str,
  604. token: $.cookie("token")
  605. }, function (result) {
  606. result = JSON.parse(result);
  607. if (result.state.toLowerCase() == "success") {
  608. layer.msg("删除成功");
  609. load();
  610. }
  611. })
  612. });
  613. }
  614. //提交
  615. function tj(str) {
  616. layer.confirm('确定要提交工单么?', {
  617. btn: ['确定', '取消'] //按钮
  618. }, function () {
  619. //请求后台数据
  620. /*发送请求*/
  621. $.post(huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
  622. ids: str,
  623. token: $.cookie("token")
  624. }, function (result) {
  625. result = JSON.parse(result);
  626. if (result.state.toLowerCase() == "success") {
  627. layer.msg("提交成功");
  628. load();
  629. }
  630. })
  631. });
  632. }
  633. //交办
  634. function jb(str) {
  635. layer.open({
  636. type: 2,
  637. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  638. title: '工单交办',
  639. area: ['87%', '80%'], //宽高
  640. });
  641. }
  642. //领导批示
  643. function lader(str) {
  644. layer.open({
  645. type: 2,
  646. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  647. title: '领导批示',
  648. area: ['60%', '80%'], //宽高
  649. });
  650. }
  651. //市长批示
  652. function city(str) {
  653. layer.open({
  654. type: 2,
  655. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  656. title: '领导批示',
  657. area: ['60%', '80%'], //宽高
  658. });
  659. }
  660. //办理
  661. function bl(str) {
  662. layer.open({
  663. type: 2,
  664. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  665. title: '办理工单',
  666. area: ['60%', '80%'], //宽高
  667. });
  668. }
  669. //督办
  670. function Supervision(str) {
  671. layer.open({
  672. type: 2,
  673. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1', //iframe的url,no代表不显示滚动条
  674. title: '督办',
  675. area: ['60%', '80%'], //宽高
  676. });
  677. }
  678. //督查
  679. function Supervision_(str) {
  680. layer.open({
  681. type: 2,
  682. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url,no代表不显示滚动条
  683. title: '监察',
  684. area: ['60%', '80%'], //宽高
  685. });
  686. }
  687. //强制结案
  688. function StrongLawsuit(str) {
  689. layer.open({
  690. type: 2,
  691. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  692. title: '强制结案',
  693. area: ['60%', '80%'], //宽高
  694. });
  695. }
  696. //回退BackDtail
  697. function BackDtail(str) {
  698. layer.open({
  699. type: 2,
  700. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  701. title: '工单回退',
  702. area: ['60%', '80%'], //宽高
  703. });
  704. }
  705. //查收
  706. function cs(str) {
  707. layer.confirm('确定要查收?', {
  708. btn: ['是', '否'] //按钮
  709. }, function () {
  710. $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  711. workorderid: str,
  712. token: $.cookie("token")
  713. }, function (result) {
  714. result = JSON.parse(result);
  715. if (result.state.toLowerCase() == "success") {
  716. layer.msg("查收成功");
  717. load();
  718. }
  719. })
  720. });
  721. }
  722. //收回
  723. function sh(str) {
  724. layer.confirm('确定要回收?', {
  725. btn: ['是', '否'] //按钮
  726. }, function () {
  727. $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
  728. workorderid: str,
  729. token: $.cookie("token")
  730. }, function (result) {
  731. result = JSON.parse(result);
  732. if (result.state.toLowerCase() == "success") {
  733. layer.msg("回收");
  734. load();
  735. }
  736. })
  737. });
  738. }
  739. //强制回收
  740. function recycles() {
  741. layer.confirm('确定要强制退回吗?', {
  742. btn: ['是', '否'] //按钮
  743. });
  744. }
  745. //退回申请
  746. function th(str) {
  747. layer.open({
  748. type: 2,
  749. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  750. title: '申请退回工单',
  751. area: ['60%', '80%'], //宽高
  752. });
  753. }
  754. //审核退回申请
  755. function shth(str) {
  756. layer.open({
  757. type: 2,
  758. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  759. title: '审核退回申请',
  760. area: ['60%', '80%'], //宽高
  761. });
  762. }
  763. //办理
  764. // function th(str) {
  765. // layer.open({
  766. // type: 2,
  767. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  768. // title: '办理工单',
  769. // area: ['35%', '30%'], //宽高
  770. // });
  771. // }
  772. //申请延时
  773. function ys(str) {
  774. layer.open({
  775. type: 2,
  776. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  777. title: '申请延时',
  778. area: ['60%', '80%'], //宽高
  779. });
  780. }
  781. //审核申请延时
  782. function shys(str) {
  783. layer.open({
  784. type: 2,
  785. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  786. title: '审核延时申请',
  787. area: ['60%', '80%'], //宽高
  788. });
  789. }
  790. //诉求回访
  791. function hf(str) {
  792. layer.open({
  793. type: 2,
  794. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  795. title: '工单回访',
  796. area: ['60%', '80%'], //宽高
  797. });
  798. }
  799. //重办工单
  800. function cb(str) {
  801. layer.open({
  802. type: 2,
  803. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  804. title: '重办工单',
  805. area: ['60%', '80%'], //宽高
  806. });
  807. }
  808. //结案
  809. function Lawsuit(str) {
  810. layer.open({
  811. type: 2,
  812. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  813. title: '诉求单结案',
  814. area: ['60%', '80%'], //宽高
  815. });
  816. }
  817. $('.Appeal').click(function () {
  818. layer.open({
  819. type: 2,
  820. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  821. title: '新增诉求',
  822. area: ['85%', '80%'], //宽高
  823. });
  824. })
  825. //上传文件
  826. function upload() {
  827. if (document.getElementById("upFile").files.length > 0) {
  828. var formData = new FormData();
  829. formData.append("upFile", document.getElementById("upFile").files[0]);
  830. formData.append("token", $.cookie("token"));
  831. $.ajax({
  832. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  833. type: "POST",
  834. data: formData,
  835. /**
  836. *必须false才会自动加上正确的Content-Type
  837. */
  838. contentType: false,
  839. /**
  840. * 必须false才会避开jQuery对 formdata 的默认处理
  841. * XMLHttpRequest会对 formdata 进行正确的处理
  842. */
  843. processData: false,
  844. success: function (result) {
  845. document.getElementById("upFile").outerHTML = document.getElementById("upFile")
  846. .outerHTML;
  847. $("#upFile").change(function () {
  848. upload();
  849. });
  850. var r = $.parseJSON(result);
  851. if (r.state.toLowerCase() == "success") {
  852. $(".fjnr").text(r.data);
  853. $("#scfj").show();
  854. }
  855. }
  856. });
  857. } else {
  858. layer.confirm('请上传文件!', {
  859. btn: ['确定']
  860. });
  861. }
  862. }
  863. //来源
  864. function LY(obj) {
  865. obj.empty();
  866. obj.append('<option selected="selected" value="">请选择</option>');
  867. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  868. "token": $.cookie("token"),
  869. id: 1
  870. }, function (data) {
  871. if (data.state.toLowerCase() == "success") {
  872. var content = data.data;
  873. $(content).each(function (i, n) {
  874. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  875. obj);
  876. })
  877. }
  878. })
  879. }
  880. //类别
  881. function LB(obj) {
  882. obj.empty();
  883. obj.append('<option selected="selected" value="">请选择</option>');
  884. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  885. "token": $.cookie("token"),
  886. id: 2
  887. }, function (data) {
  888. if (data.state.toLowerCase() == "success") {
  889. var content = data.data;
  890. $(content).each(function (i, n) {
  891. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  892. obj);
  893. })
  894. }
  895. })
  896. }
  897. // 主题
  898. function ZT(obj) {
  899. obj.empty();
  900. obj.append('<option selected="selected" value="">请选择</option>');
  901. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  902. "token": $.cookie("token"),
  903. id: 3
  904. }, function (data) {
  905. if (data.state.toLowerCase() == "success") {
  906. var content = data.data;
  907. $(content).each(function (i, n) {
  908. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  909. obj);
  910. })
  911. }
  912. })
  913. }
  914. ///坐席
  915. function ZX(obj) {
  916. obj.empty();
  917. obj.append('<option selected="selected" value="">请选择</option>');
  918. $.getJSON(huayi.config.callcenter_url + "UserAccount/GetSeatList", {
  919. "token": $.cookie("token"),
  920. }, function (data) {
  921. if (data.state.toLowerCase() == "success") {
  922. var content = data.data;
  923. $(content).each(function (i, n) {
  924. $("<option value='" + n.F_UserCode + "'>" + n.F_UserName + "</option>")
  925. .appendTo(obj);
  926. })
  927. }
  928. })
  929. }
  930. function tree() {
  931. $.get(huayi.config.callcenter_url + 'Department/GetDeptList', {
  932. "token": $.cookie("token"),
  933. // "pid": pid
  934. }, function (result) {
  935. result = $.parseJSON(result);
  936. $.fn.zTree.init($("#addTreeDemo"), setting1, result.data); //实例化树形图
  937. });
  938. }
  939. var setting1 = {
  940. data: {
  941. key: {
  942. name: "F_DeptName"
  943. },
  944. simpleData: {
  945. enable: true,
  946. idKey: "F_DeptId",
  947. pIdKey: "F_PartentId",
  948. rootPId: 0
  949. }
  950. },
  951. callback: {
  952. onClick: zTreeOnClick
  953. }
  954. };
  955. function zTreeOnClick(event, treeId, treeNode) {
  956. if (treeNode.level >= 1) {
  957. $('.inps').val(treeNode.F_DeptName);
  958. $("#PID").val(treeNode.F_DeptId);
  959. $("#Dpment").val(treeNode.F_DeptId);
  960. $(".Cleans").show();
  961. }
  962. };
  963. $(".exportFile").click(function () {
  964. var workid = $("#wids").val()
  965. var state = $("#state").val() == undefined ? "" : $("#state").val() //=工单状态
  966. var type = $("#type").val() //=工单类型
  967. var bigtype = $("#bigtype").val() == undefined ? "" : $("#bigtype").val() //=大类别
  968. var smalltype = $("#smalltype").val() == undefined ? "" : $("#smalltype").val() //=小类别
  969. var usercode = $("#ZX").val() //=坐席工号
  970. var keyid = $("#keyid").val() //=关键词id
  971. var source = $("#source").val() //=来源&
  972. var starttime = $("#starttime").val() //=开始时间
  973. var endtime = $("#endtime").val() //=结束时间
  974. var deptid = $("#PID").val()
  975. var tab = 1 //待处理
  976. var sourcearea = $('#sourceAreas').val() //区域
  977. var soon = 1;
  978. var url = huayi.config.callcenter_url + "WorkOrder/GetTimeOutList?token=" + $.cookie("token");
  979. url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&bigtype=" + bigtype +
  980. "&smalltype=" + smalltype + "&usercode=" + usercode + "&keyid=" + keyid + "&source=" + source +
  981. "&starttime=" + starttime + "&endtime=" + endtime + "&deptid=" + deptid + "&tab=" + tab +
  982. "&sourcearea=" + sourcearea + "&soon=" + soon + "&isdc=1";
  983. window.location.href = url;
  984. })
  985. </script>
  986. </body>
  987. </html>